2015 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.
Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Seat belts, frontAug 12, 2019
Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
Campaign 19V590000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Representative owner complaints: power train
155 reports, newest first. Show all
Power train, Jul 26, 2018
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. NORTH BROTHERS FORD, INC. (33300 FORD RD, WESTLAND, MI 48185, (734) 421-1300) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train, Jul 25, 2018
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE ATTEMPTING TO PLACE THE GEAR SHIFTER IN THE PARK POSITION, THE GEAR SHIFTER SEIZED IN REVERSE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE SHIFTER CABLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. LARSON FORD (1150 OCEAN AVE, LAKEWOOD, NJ 08701, (888) 318-8974) WAS NOTIFIED AND THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN). THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.
Power train, Jul 24, 2018
TL* THE CONTACT OWNS A 2015 FORD FUSION ENERGI. WHILE DRIVING 50 MPH, THE VEHICLE MADE A GRINDING SOUND. THERE WERE NO WARNING INDICATORS ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER (ART HILL FORD LINCOLN, 901 W LINCOLN HWY, MERRILLVILLE, IN 46410) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 137,000.
Power train, Other or unspecified, Jul 24, 2018
MY 2015 FORD FUSION HAS DIFFICULTY CHANGING GEARS WHILE DRIVING, SPECIFICALLY SHIFTING FROM FIRST TO SECOND, THEN SECOND TO THIRD. ALSO, ROUGH SHIFTING FROM PARK TO REVERSE WITH MY FOOT ON THE BRAKE. THE LATEST INCIDENT WAS WHEN I MOVED THE GEAR SHIFT FROM PARK TO REVERSE AND THE CAR DID NOT SHIFT INTO GEAR. I PUT IT BACK INTO PARK, THEN INTO REVERSE AGAIN AND IT SHIFTED. I DRIVE IT HOME, VERY SLOWLY, AND HAD IT TOWED TO THE DEALERSHIP THE NEXT MORNING. FORD CORPORATE IS INVOLVED, AFTER FOUR MONTHS OF ME ASKING FOR A NEW TRANSMISSION, AND THEY HAVE NOT INFORMED ME OF A CONCLUSIVE DECISION ON WHAT THEY ARE GOING TO DO. I AM AFRAID FOR MY LIFE TO DRIVE THIS VEHICLE, AND HAVE TOLD THE DEALERSHIP AND FORD CORPORATE SO MULTIPLE TIMES. THE CAR ISN'T GENERATING ANY CODES, AND THEY HAVE, SO FAR, REFUSED TO PUT A NEW TRANSMISSION AND ASSOCIATED PARTS IN THE VEHICLE. I DO NOT QUALIFY FOR THE LEMON LAWS IN MY STATE BECAUSE I AM THE SECOND OWNER OF THE VEHICLE. HOWEVER, I PURCHASED IT AS A CERTIFIED PRE-OWNED VEHICLE FROM WHAT I THOUGHT WAS A REPUTABLE DEALER. IN DEALING WITH THIS DEALERSHIP, I HAVE COME TO REALIZE THAT THE DEALER IS WORTHLESS AND SHADY. I'M WORKING WITH ANOTHER DEALER NOW, AND THEY SEEM TO BE A BIT BETTER. FORD CORPORATE IS REFUSING TO TAKE RESPONSIBILITY FOR THE ISSUES WITH THIS DEATHTRAP THEY SOLD ME, AND I'M STRUGGLING TO GET OUT OF THE CAR EVEN THOUGH IT'S BEEN IN THE SHOP FIVE TIMES NOW FOR THE SAME ISSUE. MY CAR IS STILL UNDER WARRANTY. THEY HAVE REPLACED SEVERAL ITEMS, BUT THE CAR DRIVES MORE ROUGHLY AFTER EVERY "REPAIR" ATTEMPT. I WANT OUT OF THIS DEATHTRAP, AND I WANT FORD TO GIVE ME ALL OF MY MONEY BACK THAT I PAID FOR IT. WORD TO THE WISE, DON'T EVER BUY A FORD.
Power train, Jun 5, 2018
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE THE VEHICLE WAS ENGAGED IN THE PARK POSITION, THE INSTRUMENT PANEL DISPLAYED "REVERSE". THE CONTACT HAD TO ENGAGE THE EMERGENCY BRAKE TO KEEP THE VEHICLE FROM ROLLING AWAY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,500.
Power train, Jun 5, 2018
THERE IS A SHIFT LAG BETWEEN 2ND AND 3RD GEAR COLD OR HOT, ESPECIALLY WITH GRADUAL ACCELERATION. FORD REPLACED THE SHIFT SOLENOID, WITH NO IMPROVEMENT. TOOK IT BACK AND THEY SAID THEY RECEIVE AN SSM FORD TO THE EFFECT THAT IT WAS NORMAL TO HAVE THIS ISSUE.
Power train, Electrical system, Vehicle speed control, Apr 29, 2018
2015 FORD FUSION- AFTER SITTING FOR SHORT PERIODS OF TIME THE VEHICLE WILL NOT TURN ON UNTIL MULTIPLE ATTEMPTS. THE BATTERY IS GOOD. NO JUMP IS REQUIRED. VEHICLE WILL GO FROM NO POWER ON THE FIRST ATTEMPTED START TO MANAGING TO POWER ON WITHIN A COUPLE OF MINUTES. WHILE IN DRIVE, THE VEHICLE WILL NOT SWITCH GEARS APPROPRIATELY. THE ENGINE WILL REV, PULL, AND THEN SWITCH GEARS VERY ROUGHLY. THIS HAS BEEN LOOKED AT BY A LOCAL MECHANIC. THE MECHANIC COULD NOT FIND ANY PROBLEMS EVEN THOUGH IT HAS BEEN A CONSISTENT OCCURRENCE. MECHANIC STATED THAT THIS IS COMMON IN NEWER FORDS.
Power train, Engine, Apr 1, 2018
WRENCH LIGHT IS ON ONCE I START THE CAR (STILL IN PARK) IN DRIVEWAY. AFTER DRIVING ABOUT 50 FEET AND I COME TO A COMPLETE STOP ONCE I HIT THE GAS TO ACCELERATE MY CAR DOES NOT GO FORWARD AND IF IT DOES IT WILL SLOWLY JUT FORWARD, REPEATS THIS ACTION OVER AND OVER AGAIN UNTIL CAR IS TURNED OFF AND RESTARTED. ONCE CAR IS RESTARTED THE WRENCH LIGHT TURNS OFF. THIS HAS OCCURRED THREE SEPERATE TIMES ABOUT TWO TO THREE MONTHS APART EACH TIME. FORD CLAIMS THEY ARE UNABLE TO DIAGNOSE THE PROBLEM. I DO NOT FEEL SAFE IN MY VEHICLE. VERY SCARY TO TURN IN FRONT OF ONCOMING TRAFFIC WHEN YOU DON'T KNOW IF YOUR CAR IS GOING TO ACTUALLY ACCELERATE OR NOT.
Power train, Vehicle speed control, Engine, Feb 20, 2018
DEPRESS THE ACCELERATOR AND OFTEN THE VEHICLE HAS NO POWER. SPUTTERS AND THEN THE ENGINE REVS HIGH AND TAKES OFF. OFTEN DURING DRIVING THE RPM GAUGE WILL SPIKE, LOSS OF POWER OCCURS AND THEN THE VEHICLE JERKS AND POWER IS RESTORED. DOES NOT MATTER THE LENGTH OF TIME THE VEHICLE IS DRIVEN, THESE INCIDENTS HAPPEN EVERY DAY, EVERY TIME THE VEHICLE IS DRIVEN. JUST PURCHASED THE VEHICLE ON 2-12-2018, USED WITH 46XXX MILES ON IT.
Power train, Feb 18, 2018
AT TIMES THERE IS A LOUS CLUNKING WHEN GOING FROM PARK TO DRIVE, PARK TO REVERSE, REVERSE TO DRIVE AND VICE VERSA. ALSO THERE IS SOME HARD SHIFTING WHEN ACCELERATING.
Power train, Jan 2, 2018
STOPPED IN DRIVE THRU AT FAST FOOD RESTAURANT. CAR WAS FINE. GOT READY TO PUT CAR IN DRIVE, WOULD NOT MOVE AND COULD NOT CHANGE GEARS, COULD NOT REMOVE KEY FROM IGNITION. WHEN TOW TRUCK DRIVER ARRIVED, HE NOTICED THAT THE SHIFT LINKAGE WAS DISCONNECTED FROM GEAR CHANGER. NO PART IN STOCK TO RECONNECT IT, EVEN AFTER CONTACTING DEALERSHIP. A CAR THIS NEW SHOULD NOT HAVE THIS PROBLEM. ONLY NORMAL DRIVING ACTIVITY AND REGULAR MAINTENANCE.
Suspension, Power train, Wheels, Nov 14, 2017
THERE HAS BEEN MANY ISSUES WITH THE FRONT END OF MY CAR. BOTH STRUTS HAVE BEEN REPLACED AT 22,000 MILES. THE SWAY BAR LINK WAS ALSO REPLACED.I AM NOW AT 23,000 MILES EXPERIENCING A NOISE LIKE A BALL JOINT CLUNKING IN THE PASSENGER FRONT AND THE DEALERSHIPS CANNOT FIGURE OUT WHAT IS MAKING THE NOISE. I HAVE BROUGHT IT TO 2 SEPARATE DEALERSHIPS FOR A SYNOPSIS. STILL NOTHING. ALSO, THE TRANSMISSION SHIFTS VERY ROUGH AND SLAMS INTO THE NEXT GEAR FROM 2-3. I PURCHASED THIS CAR FROM SPORT AUTOMOTIVE USED CARS ON OCTOBER 2017. EVER SINCE NOTHING BUT ISSUES. VERY DISSATISFIED WITH THIS VEHICLE. ESPECIALLY SINCE FORDS HAVE ALWAYS BEEN PURCHASED IN MY FAMILY.
Power train, Oct 2, 2017
SHIFT LEVER CABLE BROKE. VEHICLE WOULD NOT SHIFT OUT OF DRIVER. SHIFT LEVER IS MADE OF PLASTIC AND FELL APART.
Power train, Oct 2, 2017
TRANSMISSION SHIFT CABLE BROKE. VEHICLE WILL NOT SHIFT OUT OF PARK. SHIFT CABLE CONNECTOR IS PLASTIC AND DISINTEGRATED.
Power train, Aug 14, 2017
PULLED UP TO MY DESTINATION, PUT VEHICLE IN PARK, TURNED THE VEHICLE OFF AND BEGAN TO EXIT THE VEHICLE. AS I EXITED VEHICLE IT BEGAN TO ROLL BACKWARDS. I FELL BACK INTO CAR AND ABRUPTLY APPLIED THE BRAKES. THE CAR SHIFTER HAD NOT GONE INTO PARK WHEN I MOVED IT UPWARDS TOWARDS PARK AND INSTEAD HAD GOTTEN LOCKED IN NEUTRAL. I WAS STILL ABLE TO REMOVE THE KEY FROM THE IGNITION EVEN THOUGH IT HAD NOT ENGAGED IN PARK AND TURNED THE CAR OFF. NOW GEAR SHIFTER IS STUCK IN NEUTRAL AND WILL NOT MOVE. TOOK THE VEHICLE TO BOGGUS FORD AND THEY SAY THAT PROBLEM IS NOT UNDER POWER TRAIN WARRANTY. FORD RECALLED 2014-2015 FORD FUSIONS FOR THIS EXACT PROBLEM ON NOVEMBER 18, 2014 BUT NOW THEY TELL ME THAT MY CAR WAS NOT MADE AT THE PARTICULAR PLANT INCLUDED IN THE RECALL SO MY ISSUE ISN'T COVERED. AS YOU CAN SEE FROM THE ATTACHED PHOTO MY KEY IS SITTING ON TOP OF THE STEERING WHEEL WITH THE VEHICLE NOT IN PARK INDICATOR LIGHT ON AND THE VEHICLE OFF.
Power train, Structure, Wheels, Aug 2, 2017
RECENTLY, WHILE TRAVELING FROM CHICAGO, IL TO LAS VEGAS NEVADA, I EXPERIENCED MECHANICAL ISSUES WITH MY 2015 FORD FUSION. THE CAR BROKE DOWN IN LAS VEGAS, NEVADA, WHERE I TOOK IT TO A LOCAL REPAIR SHOP, DUE TO THE CLOSENESS OF THE WHERE IT BROKE DOWN. THE REPAIR SHOP STATED THAT THEY WOULD NEED A FEW DAYS TO DIAGNOSE THE VEHICLE. UNFORTUNATELY, I HAD NO MORE DAYS TO STAY IN VEGAS, AS I NEEDED TO RETURN HOME. THUS, I FLEW BACK TO CHICAGO, AND LEFT MY CAR IN LAS VEGAS, NEVADA IN THE CARE OF THE REPAIR SHOP FOR TESTING AND DIAGNOSIS AND REPAIR. THE REPAIR SHOP CALLED AND STATED THAT MY CAR NEEDED A NEW TRANSMISSION. THIS BEFUDDLED ME, AS MY CAR WAS JUST BARELY TWO YEARS OLD AND HAS LOW MILEAGE. UPON DOING SOME RESEARCH, I FOUND THAT FORD FUSIONS FROM 2013-2016 HAVE KNOWN MECHANICAL ISSUES WITH THE TRANSMISSION AND MANY HAVE ALREADY BEEN RECALLED. I CALLED THE FORD CORPORATE OFFICE AFTER THE REPAIR SHOP ADVISED THAT THE TRANSMISSION NEEDED REPLACING. I WAS ADVISED TO HAVE THE VEHICLE TOWED TO A FORD DEALERSHIP. I HAD THE CAR TOWED TO FRIENDLY FORD, WHERE I AM WAITING FOR THE DIAGNOSIS TO BE COMPLETED. HOWEVER, I WAS ALREADY ADVISED THAT IF IN FACT THE TRANSMISSION NEEDS TO BE REPLACED, IT WOULD BE TAKE APPROXIMATELY 4-6 WEEKS TO BE COMPLETED. THIS PRESENTS A TREMENDOUS INCONVENIENCE TO ME, AS I AM IN CHICAGO AND MY VEHICLE IS 1800 MILES AWAY FROM ME, ESSENTIALLY USELESS TO MY DAY TO DAY ACTIVITIES WHICH INCLUDE SCHOOL, WORK, DOCTORS' APPOINTMENT ETC. I AM A FULL-TIME STUDENT, AND WORK FULL TIME. UNFORTUNATELY, RECENTLY I HAVE BECOME VERY ILL AND HAVE HAD TO CATCH RIDES TO MY VARIOUS DOCTORS' APPOINTMENTS. GETTING AROUND HAS BEEN SIGNIFICANTLY CHALLENGING WITH NO VEHICLE. I BELIEVE THAT FORD KNEW THAT THERE WERE TRANSMISSION FAILURES ON AND FAILED TO RECALL ALL OF THEM TO SAVE MONEY, AND AVOID EXPENSIVE REPAIR COSTS ON POORLY
Power train, Electrical system, Apr 24, 2017
TL* THE CONTACT OWNS A 2015 FORD FUSION. WHILE DRIVING VARIOUS SPEEDS OR AFTER STOPPING THE VEHICLE, IT STALLED WITHOUT WARNING INTERMITTENTLY. THE FAILURE RECURRED EIGHT TIMES. THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 13,000. UPDATED 10/31/2017*JS
Steering, Suspension, Power train, Apr 5, 2017
I'VE HAD STEERING AND TRANSMISSION ISSUES SINCE I PURCHASED THIS CAR THAT CAN'T BE AND/OR WON'T BE ADDRESSED BY THE DEALER. THE CAR IS VERY HARD TO KEEP IN THE LANE ESPECIALLY ON THE EXPRESSWAY. THE TRANSMISSION SHIFTS VERY HARD UPON ACCELERATION AND DECELERATION. THE SUSPENSION IS WEAK MAKING THE CAR SEEM AS IF IT'S SINKING ON THE DRIVERS SIDE AND BOUNCES WAY TOO MUCH AS WELL AS THE SWAYING AS THE CAR IS DRIVEN AND HAS WHERE ROLL ON TURNS. THE VEHICLE SITS TOO LOW TO CLEAR ALL DRIVE WAYS AND THE WIPERS DON'T CLEAR THE WINDOWS PROPERLY. THE FRONT WINDOW ALWAYS GETS FOGGY CAUSING THE HEAT OR AC TO BE USED CONSTANTLY.
Steering, Power train, Electrical system, Electronic stability control (ESC), Dec 27, 2016
MY VEHICLE HAS STALLED MULTIPLE TIMES DURING MOTION AND WHEN IT WAS IN STATIONARY. THERE WAS A MESSAGE POPPING UP ON THE DASHBOARD SAYING "TRANSMISSION NOT IN PARK", I TOOK IT TO MULTIPLE DEALERS TO SEE IF THEY CAN FIND THE ISSUE AND ALL OF THEM SAID THAT THEIR COMPUTER ISN'T DETECTING THE ISSUE THAT I'M HAVING. SO THEY CAN'T DUPLICATE MY CONCERN. I EVEN OPENED UP A LEMON LAW CASE IN NJ SO HOPEFULLY THEY CAN HELP ME. *TR
Steering, Power train, Nov 22, 2016
TL* THE CONTACT OWNS A 2015 FORD FUSION ENERGI. WHEN THE VEHICLE WAS STARTED, THE POWER STEERING ASSIST WARNING INDICATOR ILLUMINATED. THE INDICATOR TURNED OFF WHEN THE VEHICLE WAS RESTARTED. THE SAME FAILURE OCCURRED PREVIOUSLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DETERMINED THAT THE CAM POSITION SHAFT NEEDED REPLACEMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,486.
Power train, Engine, Fuel/propulsion system, Nov 17, 2016
THE 2015 FUSION HAD A SURGE AND THE CAR JERKED FORWARD. MY WIFE SAID THAT HAPPENED TO HER BEFORE. WHEN IT HAPPENED WHEN I WAS IN THE CAR DRIVING IT WE BOTH LOOKED AT EACH OTHER. THIS HAPPENED TO US WITH THE 2010 RAV4 AND THE 2009 SIENNE THAT CRASHED INTO A TREE. PLEASE CHECK THIS CAR FOR A COMPUTER PROBLEM.
Power train, Engine, Fuel/propulsion system, Sep 28, 2016
AFTER THE CAR HAS BEEN OFF FOR SOME TIME. PUT THE CAR IN REVERSE. AFTER REVERSING OUT OF SPOT, ETC. AND PUT THE CAR INTO "L"; UPON MOVING FORWARD, THE ENGINE STARTS RACING AND LURCHES UNCONTROLLABLY FORWARD. ALMOST LIKE THE CAR IS ENGINE BRAKING DOWN A LARGE HILL, BUT NO HILL AND IS ACCELERATING WITHOUT APPLYING BRAKES. THIS IS THE PLUG-IN HYBRID MODEL. THERE IS NO INCLINE WHEN THIS HAPPENS.
Suspension, Power train, Other or unspecified, Jun 2, 2016
1ST OFF I'LL START WITH THE WORSE TO LEASE PROBLEMS, THE TRANS SHIFTING VERY SLOWLY AND HARD, THE CAR IS TOO LOW AND HITS EVERYTIME TO A DRIVEWAY IS ENTERED AT A MALL OR ANY PARKING LOT AND IS TOO LOW FOR CHICAGO WINTERS, THE SEATS ARE VERY CHEAP AND GET STAINS FROM DROPS OF WATER, CAR RIDES HARD AND NOISY ESPECIALLY THE REAR, POOR STEREO SOUND, VERY SLOW ACCELERATION, ELECTRONIC STEERING MAKES THE VEHICLE DIFFICULT TO CONTROL AND HARD TO STAY STRAIGHT IN LANE, AND EVERYTHING'S IN THE WRONG PLACE (ARM REST TOO LOW TO REACH STEERING WHEEL, SEAT TO LOW OR FAR AWAY TO REACH PEDALS AND ON LONG TRIPS WEARS THE DRIVER OUT FROM FIGHTING THE VEHICLE. OWN A 2005 TAURUS THAT MADE ME A REPEAT BUYER BUT THIS WILL BE MY LAST FORD AND TOYOTA, HYUNDAI AS WELL AS SOME OTHER CAR COMPANIES ARE JUST TOO PROBLEMATIC TO EVER PURCHASE AGAIN DUE TO ALL THE NEW TRANS AND STEERING PROBLEMS COMBINED WITH THE POOR CRAFTSMANSHIP MAKE OLDER VEHICLE LOOK SO GOOD NOW.
Power train, Other or unspecified, Visibility/wiper, Oct 26, 2015
THERE IS A DEFECT IN THE WIPER AND/OR WINDSHIELD DESIGN - IT IS EXTREMELY HARD TO SEE WHEN IT IS RAINING, EVEN JUST MODERATELY RAINING, AND EVEN WITH THE WIPER SPEED ON HIGH. I CAN'T TELL IF THE WIPERS ARE TOO SLOW, IF THE ANGLE OF THE WINDSHIELD PROMOTES WATER RETENTION, OR IF THE PROBLEM IS WITH THE WIPER MECHANISM DESIGN (INSTEAD OF GOING THE SAME DIRECTION, THE WIPERS START IN THE MIDDLE AND GO SEPARATE DIRECTIONS TO THE OUTSIDE EDGE). FURTHERMORE, EVERY TIME THE WIPERS MAKE A PASS THERE APPEARS TO BE A FILM ON THE GLASS THAT TAKES A FEW SECONDS TO CLEAR ' IT LOOKS SPLOTCHY, AND ISN'T AFFECTED BY TEMP/DEFROST AT ALL. AT NIGHT WHEN PASSING ANOTHER CAR OR UNDER STREET LIGHTS THIS MAKES A TERRIBLE GLARE, AND OF COURSE THE FASTER YOUR WIPERS ARE GOING, THE MORE "FILM" THERE WILL BE BECAUSE THERE'S NO TIME FOR IT TO CLEAR BETWEEN PASSES. I BOUGHT THIS CAR WITH 16 MILES ON IT AND NOTICED IT THE VERY FIRST TIME I HAD TO DRIVE IN THE RAIN (I'M NOW AT 7500 MILES). BETWEEN THE INADEQUATE PREVENTION OF WATER ACCUMULATION AND THE STRANGE FILM, THIS CAR IS VERY DANGEROUS TO DRIVE IN THE RAIN, ESPECIALLY AT NIGHT. BEYOND THIS, I HAVE NOTICED FOR QUITE A WHILE THAT THE EXHAUST/MUFFLER MAKES A LOUD VIBRATION NOISE, AND AT TIMES THE TRANSMISSION SHIFTS VERY HARD WHEN APPLYING BRAKES (DOWNSHIFT) OR WHEN FIRST ACCELERATING.
Power train, Engine, Sep 3, 2015
THE VEHICLE WAS TRAVELING AT 65MPH ON THE INTERSTATE AND SUDDENLY A MESSAGE LIGHT CAME ON THAT SAID TRANSMISSION NOT IN PARK. THE CAR SUDDENLY CUT OFF AND I COASTED TO THE SHOULDER OF THE HIGHWAY AND PUT THE CAR IN PARK AND IT RESTARTED. IT HAPPENED A SECOND TIME ON 9/2/2015. THIS TIME I WAS DRIVING ON THE STREET DOING ABOUT 40MPH AND I GO THE SAME MESSAGE LIGHT(TRANSMISSION NOT IN PARK) AND THE CAR CUT OFF. AGAIN, I PUT THE CAR IN PARK AND RESTARTED IT. I IMMEDIATELY TOOK THE CAR TO A FORD DEALER WHERE IT IS NOT BEING CHECKED OUT. I DID GO ONLINE AND FOUND A PREVIOUS RECALL (14V736000; 14C11) FOR A SIMILAR BUT NOT EXACTLY THE SAME PROBLEM WITH THIS TYPE OF VEHICLE.