2015 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.
Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Seat belts, frontAug 12, 2019
Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
Campaign 19V590000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Representative owner complaints: power train
155 reports, newest first. Show all
Power train, Electrical system, Fuel/propulsion system, Jul 29, 2015
THE VEHICLE IS A HYBRID PLUS. IT HAS A CHARGE PORT. THE VEHICLE WILL NOT ACCEPT A CHARGE AND CHECK ENGINE LIGHT IS ON. THE ENTIRE WIRING HARNESS FROM FRONT TO BACK HAS TO BE REPLACED. THIS JOB REQUIRES COMPLETE REMOVAL OF THE ENTIRE INTERIOR. ALSO FORD HAS NOT BEEN IN CONTACT WITH THE DEALER OR MYSELF IN 5 DAYS REGARDING THIS ISSUE. THIS IS THE 3RD TIME IT HAD BEEN IN THE SHOP - FIRST FOR A FAULTY DASH AND SECOND FOR A BAD AC COMPRESSOR. - VEHICLE HAS 1600 MILES ON IT.
Power train, Other or unspecified, Engine, Jun 23, 2015
ON MORE THAN THREE OCCASIONS, THE VEHICLE'S ENGINE HAS ABRUPTLY SHUT DOWN WHILE DRIVING OR COMING TO COMPLETE STOP WHEN THE GEAR WAS IN THE DRIVE POSITION. THIS HAS ALSO OCCURRED WHILE DRIVING OVER 60 MPH ON THE EXPRESSWAY AND IT POSES A GRAVE DANGER AND SAFETY RISK. WHEN THE INCIDENTS OCCURRED THE CONSOLE DISPLAY READ "TRANSMISSION NOT IN PARK". AFTER THE FIRST TWO INCIDENTS, THE VEHICLE WAS RETURNED TO ROD BAKER FORD IN JOLIET, ILLINOIS FOR SERVICE (PURCHASE LOCATION). THEY STATED THAT THEY COULD NOT IDENTIFY THE PROBLEM, BUT I BELIEVE THAT THEY DID NOT CONTACT FORD OR TAKE THE NECESSARY STEPS TO FIX THIS SERIOUS DEFECT. MOST RECENTLY ON JUNE 22, 2015, THE VEHICLE'S ENGINE SHUT DOWN WHILE COMING TO A STOP WHEN THE GEAR WAS IN DRIVE......THERE IS A SERIOUS AND POTENTIALLY LIFE-THREATENING DEFECT WITH MY 2015 FORD FUSION AND IT MUST BE REPAIRED OR REPLACED. I ALSO SUGGEST THAT FORD BE INFORMED TO ENSURE THAT OTHER AFFECTED VEHICLES ARE EITHER REPAIRED OR REPLACED. ...UPDATED 09/08/15 *BF UPDATED 10/26/2017*CN
Power train, Apr 27, 2015, crash
I PARKED MY CAR, TURNED OFF THE PUSH BUTTON IGNITION, EXITED THE VEHICLE, LOCKED IT AND WALKED INTO STARBUCKS. HALFWAY INTO THE STORE I HEARD A CRASH SOUND, TURNED AND DIDN'T SEE MY CAR. IT HAD ROLLED FROM WHERE I PARKED IT ACROSS A PARKING LOT AND HIT A PARKED VEHICLE. IT EASILY COULD HAVE HIT AND HURT OR EVEN KILLED A PEDESTRIAN. WHEN I GOT INTO MY CAR I NOTICED I HAD INADVERTENTLY LEFT IT IN DRIVE. I TAKE RESPONSIBILITY FOR NOT PUTTING THE CAR IN PARK BUT I FIND IT DISCONCERTING AND DANGEROUS THAT THE CAR PROVIDES NO WARNING WHEN THAT IS DONE. HAD I LEFT THE CAR ON IT WOULD HAVE HONKED WHEN I EXITED THE VEHICLE. HAD I LEFT THE CAR IN DRIVE IN MY HONDA I WOULD NOT HAVE BEEN ABLE TO REMOVE THE KEY WITHOUT PUTTING THE CAR IN PARK. I BELIEVE THAT IS AN IMPORTANT SAFETY MEASURE AND ONE THAT SHOULD BE REQUIRED IN ANY CAR, INCLUDING PUSH BUTTON START CARS. WITHOUT SOME SORT OF SAFETY FEATURE I FEEL IT'S ONLY A MATTER OF TIME UNTIL SOMEONE IS HURT OR KILLED BY AN INADVERTENT RUNAWAY CAR. I DID CALL FORD (BOTH THE COMPANY AND THE DEALERSHIP) AND THEY SAID THE CAR BEHAVED AS EXPECTED GIVEN WHAT I HAD DONE. I SHOULD ALSO POINT OUT THAT MY NISSAN LEAF, WHICH ALSO HAD A PUSH BUTTON IGNITION, WOULD NOT ROLLAWAY IF I LEFT IT IN PARK AND TURNED THE CAR OFF - IT WOULD IN FACT PUT ITSELF INTO PARK. *TR
Steering, Power train, Electrical system, Engine, Mar 18, 2015
I RENTED A 2015 FORD FUSION SE4 FOR 2 WEEKS FROM ENTERPRISE RENTAL CAR LOCATION AT 2090 N SR7, HOLLYWOOD, FL 33021, PH.NO. 954-964-9954. DURING THE DRIVE BACK TO ENTERPRISE TO RETURN THE VEHICLE, MY KNEE BRUSHED UP AGAINST THE FOB DANGLING FROM THE KEYED IGNITION SWITCH, THE KEY ROTATED TO THE ACC POSITION FROM THE RUN/ON POSITION AND THE ENGINE STOPPED. I WAS IN DRIVE AT THE TIME, SO I STOPPED THE VEHICLE, PLACED THE TRANSMISSION SHIFTER IN PARK AND RESTARTED THE ENGINE. ON ARRIVAL AT ENTERPRISE WHILE STOPPED IN THEIR PARKING LOT WITH FOOT ON THE BRAKE AND THE TRANSMISSION IN DRIVE, I WAS ABLE WITHOUT ANY DIFFICULTY TO TURN THE IGNITION KEY TO ACCESSORY OR OFF WHILE THE TRANSMISSION WAS STILL IN DRIVE. I DEMONSTRATED THIS SAME PROCEDURE TO THE ENTERPRISE AGENT, BUT FELT THAT NHTSA AND FORD NEED TO KNOW THAT THIS VEHICLE IS UNSAFE TO DRIVE PRIOR TO REPAIRS TO THE IGNITION SWITCH. I EMAILED FORD WITH A SIMILAR REPORT TO THIS ONE. VIN: [XXX] FL TAG # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Electrical system, Exterior lighting, Feb 18, 2015
VEHICLE LOST ALL POWER AND DID NOT ALLOW ACCESS TO VEHICLE BY OWNER. EVENTUALLY, OWNER WAS ABLE TO GAIN ACCESS. VEHICLE TOWED TO DEALERSHIP, WHERE VEHICLE DIAGNOSED WITH A "DEAD" BATTERY. SEVEN DAYS LATER BLUE CHARGING RING CONTINUOUSLY BLINKED CREATING ISSUES WITH OTHER VEHICLES AND INDIVIDUALS AND CENTER ELECTRONIC WENT BLANK ELIMINATING BACK UP CAMERA AND SYSTEM CONTROLS AND REMAINED BLANK FOR SEVERAL MINUTES AND WOULD FLICKER BACK ON (THIS OCCURRED MORE THAN ONCE.). AGAIN TAKEN TO DEALERSHIP, CHARGING PORT AND CABLE REPLACED. NEXT MORNING VEHICLE SHOWED A "WRENCH" WARNING SIGN WHICH INDICATES A "POWER TRAIN" ISSUE AND VEHICLE WOULD NOT ENGAGE IN GEAR. AFTER FOUR ATTEMPTS, VEHICLE ENGAGED IN GEAR AND VEHICLE WAS TAKEN BACK TO DEALERSHIP. VEHICLE HAS BEEN IN DEALERSHIP SERVICE DEPARTMENT FOR OVER 64 DAYS AWAITING ELECTRICAL COMPONENTS FROM EUROPE. *TR