2015 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.
Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Seat belts, frontAug 12, 2019
Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
Campaign 19V590000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Representative owner complaints: service brakes
136 reports, newest first. Show all
Service brakes, Jul 4, 2023
July 1 2023 Me and my daughter were driving to go to fireworks and without warning the brakes went out completely. Hose busted on driver side
Service brakes, Hydraulic, Jun 9, 2023, crash
The contact owned a 2015 Ford Fusion Hybrid. The contact stated that while driving 22-25 mph in heavy traffic, the brake pedal was depressed but failed to respond. The driver continuously depressed the brake pedal but the vehicle accelerated and crashed into the rear of unknown Honda. The vehicle continued to travel and seemed to idle. There were no warning lights illuminated. There was a police report filed. The air bag deployed. There was no report of a fire. The driver sustained a quarter size burn on her right arm but medical attention was not provided. The vehicle was towed to a tow lot. The contact was unsure if the local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred her to the NHTSA hotline. The contact stated that she failed to received a recall letter and the failure was related to NHTSA Campaign Number : 22V011000 (SERVICE BRAKES, HYDRAULIC). The vehicle was deemed a total loss by the insurance company. The failure mileage was approximately 140,000.
Service brakes, May 31, 2023
In April 2023 I received a recall letter, called immediately to set up an appointment to have it fixed. I was told the parts were not available, and to check back in June or July. Memorial Day weekend of 2023 I was driving home, when without warning, the brake line that is recalled had failed.. There was no warning. Thankfully I was able to coast to a stop. The dealership says the parts are not available. How long will this take.?
Service brakes, May 20, 2023
The power brake booster is driven by a custom Ford bolt driven by the camshaft. This bolt failed with the result that it was extremely hard to stop the vehicle with both feet on the brake pedal. I looked online for advice and found this is a very common failure. Then while trying to get a replacement bolt, every Ford dealer in North America that I contacted has them on back order so this is an extremely common failure.Obviously anyone around one of these vehicles are at risk when this part fails which is very clearly a common occurrence. This happens with no warning at all.
Service brakes, Hydraulic, May 18, 2023, crash
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal went to the floorboard while depressed. The vehicle crashed into a bollard post. No warning lights were illuminated. The contact had not sustained any injuries. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was made aware of the failure; however, the part was not yet available for repair. The failure mileage was approximately 175,000.
Service brakes, May 17, 2023
The contact's daughter owns a 2015 Ford Fusion. The contact stated that while driving at various speeds, the brake pedal would feel spongy as the brake pedal would depress to the floorboard without warning. The contact then received a recall notice for NHTSA Campaign Number: 23V162000(Service Brakes, Hydraulics) which she linked to her failure. The contact called the dealer and was informed that the part to do the recall repair was not yet available. The dealer informed her that despite the failure, they would not be able to service the vehicle until the parts became available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 53,000. VIN tool confirms parts not yet available.
Service brakes, Hydraulic, May 17, 2023
The contact owns a 2015 Ford Fusion. The contact stated that while driving at approximately 15 MPH, the brake pedal was depressed and went to the floorboard and failed to respond as needed. The contact stated that smoke was coming from underneath the hood. No warning lights were illuminated. The vehicle was inoperable and was towed to the residence. The vehicle was then towed to a local dealer, where it was diagnosed that the front brake hose had ruptured and needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the vehicle was initially repaired; however, the mechanic then informed her that the replacement part needed to be replaced once the recall part became available. The vehicle remained at the dealer. The manufacturer was made aware of the failure. The approximate failure mileage was 60,000. VIN tool confirms parts not available.
Service brakes, Forward collision avoidance, May 17, 2023
My Ford Fusion hybrid is no longer safe to drive. I keep it parked in front of my work. I’ve had 2 Mechanics I know personally look at it and they both say the break line is cracked and is spraying out break fluid. I was driving in a stormy day and all of the sudden the break light, traction control light, slippery roads light, abs light, and advance service tech appeared. All at once I knew to drive slow and safe since I had no traction control. I restarted my car and all the lights disappeared. Than as I’m driving the next day, Low break fluid was on the screen but for only a second. And it did that every time I would hit the break. So I bought break fluid and filled it up. I pressed on the breaks many times and turned the wheel to the left so I can look in the wheel well I noticed the leak and immediately knew I needed to get it serviced. I unfortunately don’t have the money and it is gonna remain in front of my work till I can figure out what to do. I looked online to find solutions and found some recalls but when I looked up my vin it didn’t show up for my car. I can attach the recalls I found that look like they are for this issue. Please put add this to the recall list.
Service brakes, Hydraulic, May 11, 2023
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Hydraulic, May 11, 2023
The contact owns a 2015 Ford Fusion. The contact stated while driving 35-40 MPH, the brake pedal was depressed but failed to respond. There was no warning light illuminated. The contact continuously pumped the brake pedal until the brakes responded. The contact stated that the failure occurred several times while driving. The vehicle was taken to an independent mechanic, where it was diagnosed that the brake line assembly needed to be replaced. The vehicle was repaired. The contact later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 68,700. VIN tool confirms parts not available.
Service brakes, Hydraulic, May 10, 2023, fire
The contact owns a 2015 Ford Fusion. The contact received recall notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the contact stated that while driving at an undisclosed, she noticed through the driver’s side rearview mirror a dark cloud of smoke at the rear of the vehicle when she then veered the vehicle off the road as the vehicle started to inflame. The contact’s husband sustained an injury to his right hand that required medical attention. A police report was filed. The fire department was notified, and the fire was extinguished. The vehicle was towed to a tow lot. The origin of the fire had yet to be determined. Additionally, the contact stated that prior to the failure, the check engine warning light had been illuminated. The vehicle was taken to an independent mechanic where an undisclosed code was detected, and the service brakes were replaced. The contact was then advised by the mechanic to drive the vehicle 800 miles for the undisclosed code to clear. The vehicle was presumed to be repaired. The dealer nor the manufacturer had not yet been notified of the failure. The failure mileage was approximately 175,000.
Service brakes, Hydraulic, May 9, 2023
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Hydraulic, May 8, 2023
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The contact shifted the transmission into neutral (N) and applied the parking brake to stop the vehicle. The contact's husband arrived on the scene and assisted by pushing the vehicle to the residence. Upon inspection, the contact noticed that one of the front brake hoses had ruptured and was leaking brake fluid onto the ground while the brake pedal was depressed. The contact's husband replaced the front brake hose. The contact later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 127,000.
Service brakes, Hydraulic, May 2, 2023
The contact owns a 2015 Ford Fusion. The contact stated that while starting the vehicle, the brake pedal went to the floorboard while depressed. The contact added brake fluid in the brake reservoir; however, the brake fluid leaked out. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 170,000.
Service brakes, Hydraulic, Apr 28, 2023
The contact owns a 2015 Ford Focus. The contact stated that while her husband was driving at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle was towed to the dealer, who performed unknown repairs; however, while the contact was driving at an undisclosed speed, the brake pedal became firm while depressed. Additionally, the contact stated that the vehicle would not accelerate to exceed 80 MPH. The contact related the failure to NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulics). The manufacturer was not made aware of the failure. The failure mileage was approximately 98,000.
Service brakes, Hydraulic, Apr 21, 2023, crash
The contact owns a 2015 Ford Fusion. The contact stated that while driving into a parking space at an undisclosed speed, the brake pedal was depressed and went to the floorboard. The vehicle failed to stop and knocked over a handicapped post. The vehicle then drove over a lawn before coming to a full stop. No warning light was illuminated. The air bags did not deploy. The contact suffered a sore neck, but medical attention was not received. No police report was filed. The vehicle was towed to an independent mechanic, who determined that the front bumper and fender needed to be replaced. The vehicle was not repaired and remained with the independent mechanic. The contact later received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The manufacturer was not made aware of the failure. The failure mileage was approximately 24,000.
Service brakes, Hydraulic, Apr 21, 2023
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Hydraulic, Power train, Apr 21, 2023
The contact owns a 2015 Ford Fusion. The contact stated while the vehicle was in an automated car wash, the gear was shifted to park(P) but displayed as neutral(N) and the contact was assisted with pushing the vehicle out. No warning lights were illuminated. The vehicle was then towed to an independent mechanic, where it was diagnosed that the coils needed to be replaced. The vehicle was repaired. The VIN was included in NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 134,000.
Service brakes, Hydraulic, Power train, Apr 20, 2023, crash
The contact owns a 2015 Ford Fusion. The contact stated that while driving at approximately 17 MPH, the brakes were depressed and failed to respond, causing him to rear-end the vehicle in front of him. No warning lights were illuminated. The air bags had not deployed. A police report was filed. The vehicle was towed to an independent mechanic, where body repairs were completed and it was diagnosed that the driveline needed to be replaced. The vehicle was repaired. The contact had received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) and related the failure to the recall; however, the part to do the repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 97,000.
Service brakes, Hydraulic, Apr 20, 2023, fire
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, she stopped at a service station to refill when she was notified by another individual to exit the vehicle. The traction control warning light illuminated. The contact stated that the individual noticed flames at the hood of the vehicle. The contact stated that the individual was a firefighter that inspected the vehicle and lifted the hood and extinguished the fire. No injuries were sustained. No medical attention was required. A fire report was filed. The contact notified AAA where it was towed to Christian Brothers Automotive where it was diagnosed that the brake line failed and needed to be replaced. The vehicle was repaired however, a year later the failure recurred. The contact stated that the brake warning light was illuminated. The contact stated that while driving at an undisclosed speed, she depressed the brake pedal to stop the vehicle when she heard a pop sound, but the vehicle failed to respond. The contact stated that she had to apply pressure to the brake pedal to slow the vehicle. The traction control warning light was illuminated. The vehicle was taken to the dealer where it was diagnosed that the brake line failed and needed to be replaced. The vehicle was repaired. The contact stated that she then received notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The dealer was not notified of the failure. The manufacturer was notified of the failure and the contact was provided a case number. The failure mileage was approximately 97,000.
Service brakes, Hydraulic, Apr 19, 2023
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving approximately 45 MPH, the contact depressed the brake pedal while slowing for traffic and felt the brake pedal go to the floorboard. The contact started pumping the brake pedal and noticed that the brake warning light was illuminated. The contact stated that the failure had become constant, and the vehicle was driven to an independent mechanic. The vehicle was diagnosed, and it was determined that the passenger’s side front flexible brake hose had a 2–3-inch split in the hose. The vehicle was repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 91,000. VIN tool confirms parts not available.
Steering, Service brakes, Hydraulic, Apr 19, 2023
The contact owns a 2015 Ford Fusion. The contact stated while driving at various speeds, the steering wheel drifted to the left while depressing the brake pedal, and excessive force was needed to maneuver the steering wheel. The air bag warning light was intermittently illuminated. The vehicle was taken to a local dealer on numerous occasions, where the failure could not be duplicated. The vehicle was taken to an independent mechanic on four separate occasions, where it was diagnosed that a wheel alignment was needed; however, after the alignment was completed, the failure persisted. The vehicle was taken to another independent mechanic, where it was diagnosed that all tires needed to be replaced. The vehicle was repaired; however, the failure persisted. The vehicle was then taken to Kings Ford (9555 Kings Auto Mall Rd, Cincinnati, OH 45249), where it was diagnosed that another alignment was needed; however, the failure persisted after the repair. Additionally, the contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic); however, the part to do the recall repair was not yet available. The vehicle was taken back to the dealer and the mechanic related the failure to the recall; however, the dealer confirmed that parts were not yet available for the recall repair. The vehicle was not repaired. The contact was advised to apply the parking brake whenever parking the vehicle. The manufacturer was made aware of the failure. The approximate failure mileage was 50,000.
Service brakes, Hydraulic, Apr 19, 2023
The contact owns a 2015 Ford Fusion. The contact stated that while driving at approximately 45 MPH, the vehicle abruptly stopped; however, the tires continued to spin. As a result, another vehicle behind the contact swerved to avoid rear ending the vehicle. The brake malfunction service light illuminated, and the release brake alert warning light illuminated. The contact stated that she was able to pull the vehicle off the road and turned the vehicle off and released the brake pedal alert. The contact then stated that she was made aware by the other driver that the rear driver’s side tire had stopped spinning. The contact then stated that she was able to restart the vehicle. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The contact then called the NHTSA Hotline after receiving notification of the NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) per the notice and was made aware that the VIN was also included in NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic). The failure mileage was approximately 113,000.
Service brakes, Hydraulic, Apr 18, 2023
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Service brakes, Hydraulic, Apr 17, 2023
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that while the vehicle was parked, she noticed that fluid was leaking underneath the vehicle. The local dealer was contacted. The vehicle was not diagnosed nor repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 75,000. VIN tool confirms parts not available.