2015 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.
Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Seat belts, frontAug 12, 2019
Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
Campaign 19V590000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Representative owner complaints: service brakes
136 reports, newest first. Show all
Service brakes, Hydraulic, Engine, Apr 13, 2023
The contact owns a 2015 Ford Fusion. The contact stated that while driving at an undisclosed speed, the vehicle stalled and then lost motive power. The vehicle failed to restart. The check engine warning light and two other unknown warning lights were illuminated. The vehicle was towed to an independent mechanic, where the battery was replaced and the vehicle was able to restart; however, the failure reoccurred. The vehicle was then diagnosed that the brake booster vacuum pump and front brake hose needed to be replaced. The vehicle was repaired. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic). The manufacturer was not made aware of the failure. The approximate failure mileage was 9,000.
Service brakes, Apr 12, 2023
Rear brakes locked up, causing brake pad, caliper, and rotor failure. All components replaced for left and right side rear. Right rear brakes failed a second time including complete brake failure with brake pedal traveling to the floor, same parts replaced. Third failure on the rear brake with the brake pedal again traveling to the floor rendering the car unsafe. No warning lights at any time. Car was repaired twice by an independent service center. This put ourselves and others at risk to serious injury due to the inability of the vehicle to come to a safe stop.
Service brakes, Hydraulic, Power train, Mar 24, 2023
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) and 22V413000 (Power Train) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Vehicle speed control, Service brakes, Mar 6, 2023
My car has been losing power and randomly stalling for a while now. Today as I was driving it was happening more and then suddenly my brake pedal became hard as a rock, and the hill assist warning came up. It keeps stalling and will not remain running for longer than 2-3 minutes of being on. This almost caused me to ram several cars due to not being able to stop quickly enough. No lights came on other than check engine and it has not been inspected as this has only happened today. However the stalling of the car has been going on for about 3 months and I’ve been very pregnant and unable to have it looked at. The loss of power in the car happens and sometimes downshift’s extremely hard causing a loud jerk noise from the underside of the vehicle. Once turned off and turned back on it goes right back to normal until it decides to do it again. It can happen a couple of times or it can happen 100 times within a 5 mile period and I never know when it’s going to happen until it’s actually doing it. Extremely dangerous and I’ve seen several 2015 owners posting about issues of the 2015 brake system/bumper etc. I’ve seen recall talk but this site shows no recalls, please get this issue recalled asap!
Service brakes, Jan 2, 2023
When I went to stop at a stop sign, the brake pedal went all the way to the floor and the car went partially through the stop sign. I was able to pump the brakes and get relatively solid braking, so I drove the two blocks back to my home. Once home, I pumped the brakes approximately 10 times more and the low fluid light came on, indicating a brake leak. Since the brake reservoir was able to empty in approximately 12 pumps, the leak must be relatively severe. The car is approximately 8 years old, has about 125,000 miles on it, has always been serviced by the dealership. About 2 months ago the brakes were inspected and the rear brake pads and rotors were replaced. Thus, there is no reason for a severe brake leak such as this.
Service brakes, Dec 6, 2022
1. Front passenger brake hose split. 2. While driving the brake hose made an audible pop sound and fluid was released. Had I been driving at a high rate of speed (on an interstate) I could have created a multi-vehicle crash, potentially killing other drivers and, or myself. 3. I have a photo of the split hose. 4. I’ve inspected the issue myself and have photo evidence. It was not difficult to find the malfunctioned part. 5. No warning lamps or notices of failure. I’ve owned several cars, some much older than this current ford fusion and never had this issue with the brake hose. This could have been disastrous. I learned today that NHTSA opened a query into this potential issue in August 2022 and am recommending this be continued or reopened for investigation. This is not something to mess with, brake failure can be lethal.
Service brakes, Oct 3, 2022
Failed Part: Front left brake hose. While starting the car in a parking lot, I pressed the brake pedal down and the brake pedal kept going to the floor. Threre was a severe loss in breaking performance and the brake warning message appeared and the chimed sounded. There was little breaking performance remaining, So I was able to make it across the street to Firestone Complete Auto Care Store #788339 (Phone number 757 312 8357) to have the the car serviced where the front brake hose on the left side was replaced Retail Invoice number #[XXX]. I should have insisted on replacing the other brake hose during the repair but the service advisor argued that it was not necessary. The mileage on the invoice is incorrect. Ford Motor Company has a Customer Satisfaction Program 22N02 for the same issue. When I scheduled an appointment the service advisor told me the other brake hose would only be inspected and replaced only if leaking. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Service brakes, Sep 24, 2022
Suddenly loss break pressure, with no warning and no indicator lights. Break fluid was suddenly empty and having it checked earlier in the day and it was fine. VERY DANGEROUS SITUATION, I SUDDENLY HAD NO BREAKS, I was just about to get onto the freeway. I COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE. Break line, front drivers side failed and I lost all break fluid. I AM AFRAID TO DRIVE THIS VEHICLE. WILL THIS HAPPEN AGAIN????
Service brakes, Sep 18, 2022
Brake fluid cracked without warning and no alarm
Service brakes, Sep 14, 2022
I have lost my brakes twice in the last year. Once on 10/19/21 and once on 09/07/22. The first incident on 10/19/21 I was driving and without warning lost my brakes and fluid was going all over. This was due to a rupture of the front brake flex hose. I live in Roscoe, IL and was visiting my mother in Burlington, WI. Thank goodness, we were driving in her neighborhood when this happened or it could have been devastating. This last incident on 09/07/22 I was pulling out of a parking lot when I noticed that my pedal went all the way to the floor leaving me with no brakes. This incident was the left front brake hose that ruptured. In both of these incidents, my car had to be towed to be repaired. Upon researching these problems, there have been many complaints of both of these same issues for other Ford Fusion owners. Last October after the first incident took place, I notified Ford and asked why some cars were recalled but not mine. All they told me was to save my receipts and maybe I could get reimbursed if my car was ever recalled. My vehicle is serviced per mileage and has never missed an oil change and maintenance check at the Ford dealership. Both of these incidents were not identified as a problem before they had happened and just all of a sudden i was without brakes. I am very thankful that I was not on the interstate or in traffic during either one of these times. Now, I am nervous to even drive my 2015 Ford Titanium and wonder when this will happen again.
Service brakes, Engine, Sep 12, 2022
Spotted another puddle under the car. Took to local shop & told left front caliper is leaking and both front calipers need to be replaced. Also told the cooling line to turbo is leaking & needs to get repaired. Having vehicle towed to dealer as unsafe to drive. When I drove vehicle back from shop, low brake fluid light finally came on. I have also had both brakes lines replaced twice in the last 5 years & transmission replaced. Believe this car may be a lemon.
Service brakes, Sep 12, 2022
I have had to replace both brake line twice in the last 7 years. Luckily, I noticed a puddle under the car & then the brake pedal went to the floor. Have been stranded at locations 3 times and the 4th time, I was able to get car home & then towed to shop for repair. I have contacted Ford numerous times about this issue with no resolution. No lights illuminated to warn of low brake fluid or low brake pressure. Even after pedal went to floor, no warning lights.
Service brakes, Sep 12, 2022
As I was driving on 9/10/22 with my 2yr old daughter and the vehicle spontaneously lost pressure in the braking system out of nowhere making my vehicle hard to stop. I contacted my local ford dealership in regards to the matter but was very dissatisfied. A repair shop informed me it was the driver side brake hose.
Steering, Service brakes, Sep 11, 2022
Brake line delaminated - had to replace after brakes went out completely. Paid out of pocket for repair after tow. Power assist steering stopped working abruptly. Had bolts replaced for earlier recall related to salt in states with winter conditions which could cause this exact issue of the power steering to fail. Hill assist is also not working.
Service brakes, Sep 2, 2022
Brake line failed when pushing brake pedal to shift from park.
Service brakes, Sep 2, 2022, crash
The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 25 MPH he attempted to depress the brake pedal and it failed to respond. There were unknown warning lights illuminated. The vehicle went forward and hit the vehicle in front. There were no air bags deployed. The front passenger side headlight and bumper were destroyed. The police arrived on the scene and filed a report. There were no injuries or medical treatment needed. The contact drove the vehicle to a local repair facility and was currently not repaired. There was no diagnosis of the failure. The manufacturer was not notified of the failure. The contact related the failure to a manufacturer's recall (22R01) of brake failure from Ford Manufacturer. The approximate mileage of the failure was 64,000.
Service brakes, Aug 14, 2022
While driving the breakline on the left side burst causing the brakes to totally go out.had vehicle towed to a ford dealer where they said the breakline needed replaced due to the linkage busting off. There was no warning lights or warning that this would happen. 2 weeks prior the vehicle was at same ford dealer for other service and no remarks were made by dealer after their 27 point inspection which includes the breaks.wife and 3 year old daughter we're both in the car when this happened as well as others on the road that were at risk of a collision.
Service brakes, Aug 14, 2022
Front brake line rupture
Service brakes, Aug 13, 2022
Driving on a flat surface coming to a red light. Went to slow down and car would not stop right away. After doing a check around the vehicle I noticed brake fluid was leaking out of front right part of the car. I turned the wheel, had someone press the brake. Saw that the rubber hose was squirting break fluid out. There was no warning of any kind prior to the incident.
Service brakes, Aug 2, 2022
I was driving on the freeway in North Carolina and received a Hill Start Assist not available on my dashboard. This was the first time i ever seen this and keep in mind I am on the freeway driving a little over 70 mph, All of a sudden the car started to tug back & slow down a bit but jerk back up to speed. This went on until i was able to get off the freeway. very scary. when I spoke to a mechanic a brake switch needed to be replaced. Currently pending repairs
Electrical system, Service brakes, Engine, Jul 11, 2022
The brake lights remain on, car started jerking in traffic, no control of car function other than park and drive. Call around dealerships, they either didn't have the part, reschedule me time after time, then I had to wait. Now car is not working
Service brakes, Jun 22, 2022
The brake lights stay on permanently, even when the pedal is not pressed, and even when the car is turned off. This is clearly the same problem that Ford recalled these Fusions for in other states.
Service brakes, Hydraulic, Jun 17, 2022
The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 22V011000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated while driving 50-55 MPH, the transmission started slipping. There was no warning light illuminated. The contact was able to drive to his residence however, upon parking and turning off the vehicle, the contact noticed that the brake lights remained illuminated. The contact then disconnected the fuse box to prevent the battery from draining. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000. Parts distribution disconnect.
Service brakes, Hydraulic, Apr 18, 2022
2015 FORD FUSION. CONSUMER WRITES IN REGARD TO REIMBURSEMENT FOR REPAIRS RELATED TO NHTSA SAFETY RECALL 22V-011. THE CONSUMER STATED THE BRAKES WOULD NOT TURN OFF. THE FAILURE CAUSED THE BATTERY TO DRAIN.
Service brakes, Mar 11, 2022, crash
The contact owns a 2015 Ford Fusion. The contact stated while driving approximately at 70 MPH and turning slightly into the right lane, the steering began to shudder. The contact was unaware of any warning lights being illuminated. Additionally, when the contact applied the brake pedal, it traveled to the floorboard. The contact lost control and went off the highway, crashing into a ditch. The contact had the vehicle towed to a collision repair shop. The vehicle was not taken to a dealer and was not diagnosed. The vehicle was repaired for collision damage only. A recall notice for NHTSA Campaign Number 22V011000 (Service Brakes, Hydraulic) was received however the contact was uncertain if his failure was related to the recall. The manufacturer had not been informed of the failure. The failure mileage was approximately 100,000.