2015 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.
Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Seat belts, frontAug 12, 2019
Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
Campaign 19V590000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Representative owner complaints: other or unspecified
133 reports, newest first. Show all
Other or unspecified, Visibility/wiper, Jul 22, 2015
MY 2015 FORD FUSION WAS PARKED OUTSIDE IN OUR COMPANY'S PARKING LOT IN THE MORNING AND UPON RETURNING TO THE CAR IN THE AFTERNOON (TEMP WAS IN THE 90'S) THERE WAS A CRACK ACROSS THE SUNROOF FROM LEFT TO RIGHT. ALTHOUGH THE SUNROOF DID NOT EXPLODE WHILE DRIVING AND NO ONE TOUCHED THE CAR WHILE IT WAS PARKED, THIS SHOULD BE INVESTIGATED AS A WIDESPREAD DEFECT IN THE MANUFACTURING OF THE GLASS USED IN FORD'S SUNROOFS AS IT POSES A SAFETY HAZARD IF SOMETHING LIKE THIS HAPPENS WHILE DRIVING OR IF IT SHATTERS, SHOWERING THE DRIVER WITH GLASS.
Other or unspecified, Jul 11, 2015
THE CAR WAS PARKED FOR 7 DAYS WITHOUT BEING DRIVEN AND ON THE 8TH DAY I WENT TO USE IT AND I COULD NOT OPEN THE DOOR WITH THE REMOTE CONTROL. I WAS ABLE TO OPEN IT WITH THE MANUAL DOOR KEY. I TRIED TO START THE CAR BUT THERE WAS NO LIGHT ON THE DASH BOARD INSTRUMENT AND CAR DID NOT START. THERE WAS NO SOUND OF THE STARTER MOTOR. I TURNED ON THE RADIO AND IT WAS DEAD NOTHING ON THE RADIO PANEL. I REALIZED THAT THE BATTERY MAY BE DEAD. I OPENED THE HOOD AND MEASURE THE BATTERY WITH A DIGITAL MULTI-METER AND THERE WAS ONLY 2 V DC - THE BATTERY NEEDED TO HAVE 12 V DC TO START THE ENGINE. SINCE I HAD A BATTERY, I CHARGED THE BATTERY FOR 3 HOURS AND THEN I WAS ABLE TO START THE ENGINE. I USED THE CAR FOR 4 DAYS AND LEFT IT PARK FOR 8 DAYS TO SEE IF THAT WOULD HAPPEN AGAIN - BUT IT DID NOT. I SAID TO MYSELF THAT IF I HAD LEFT THE CAR AT THE AIRPORT FOR A WEEK AND I MAY NOT BE ABLE TO GET HOME WITH THE 2015 FORD FUSION. I SAID TO MYSELF THAT TELLING IT TO THE DEALER AND THEY MAY NOT BELIEVE ME SO THAT IS WHY I AM WRITING THIS REPORT TO NHTSA.
Power train, Other or unspecified, Engine, Jun 23, 2015
ON MORE THAN THREE OCCASIONS, THE VEHICLE'S ENGINE HAS ABRUPTLY SHUT DOWN WHILE DRIVING OR COMING TO COMPLETE STOP WHEN THE GEAR WAS IN THE DRIVE POSITION. THIS HAS ALSO OCCURRED WHILE DRIVING OVER 60 MPH ON THE EXPRESSWAY AND IT POSES A GRAVE DANGER AND SAFETY RISK. WHEN THE INCIDENTS OCCURRED THE CONSOLE DISPLAY READ "TRANSMISSION NOT IN PARK". AFTER THE FIRST TWO INCIDENTS, THE VEHICLE WAS RETURNED TO ROD BAKER FORD IN JOLIET, ILLINOIS FOR SERVICE (PURCHASE LOCATION). THEY STATED THAT THEY COULD NOT IDENTIFY THE PROBLEM, BUT I BELIEVE THAT THEY DID NOT CONTACT FORD OR TAKE THE NECESSARY STEPS TO FIX THIS SERIOUS DEFECT. MOST RECENTLY ON JUNE 22, 2015, THE VEHICLE'S ENGINE SHUT DOWN WHILE COMING TO A STOP WHEN THE GEAR WAS IN DRIVE......THERE IS A SERIOUS AND POTENTIALLY LIFE-THREATENING DEFECT WITH MY 2015 FORD FUSION AND IT MUST BE REPAIRED OR REPLACED. I ALSO SUGGEST THAT FORD BE INFORMED TO ENSURE THAT OTHER AFFECTED VEHICLES ARE EITHER REPAIRED OR REPLACED. ...UPDATED 09/08/15 *BF UPDATED 10/26/2017*CN
Other or unspecified, Jun 15, 2015
I LIKE MANY OTHERS AM COMPLAINING ABOUT THE KEY FOB/IGNITION ISSUE. I AM 5FT9 AND A HEAVIER GUY. I BOUGHT THIS CARE FOR MY WIFE BUT I DRIVE FROM IT FROM TIME TO TIME. ON MULTIPLE OCCASIONS WHILE DRIVING BOTH ON THE ROAD AND BACKING OUT OF MY DRIVEWAY MY KNEE OR LEG HAS BUMPED THE KEY AND IT HAS TURNED THE CAR OFF. I DREAD TO THINK ABOUT THE DAMAGE OR DEATH THAT ISSUE CAN CAUSE ON THE HIGHWAY OR INTERSTATE. IF THE KEY TURNS OFF WHILE DRIVING, THIS CAN CAUSE TRANSMISSION ISSUES AND DEATH. A KEY SHOULD NOT BE ABLE TO ROTATE AS EASY AS IT DOES ON THE FUSION. I HAVE HAD OWNED MANY CARS AND I HAVE NEVER SEEN A KEY TURN IN THE IGNITION AS EASY AS THIS. ALSO THE FAN IS VERY LOUD WHEN THE CAR IS TURNED ON. THIS KEY ISSUE SHOULD BE A RECALL NOW BEFORE PEOPLE DIE.
Other or unspecified, Fuel/propulsion system, Jun 1, 2015
I PURCHASED MY VEHICLE IN FEB. 2015 AND ONCE I TOOK THE VEHICLE HOME A LOUD RATTLING NOISE BEGAN TO SOUND OF SLOWLY. TOOK MY VEHICLE TO FORD DEALER, I WAS TOLD THAT THE VEHICLE NEED A NEW EXHAUST SYSTEM AND MUFFLER. THE SALES PERSON THAT IT CAME FROM FACTORY THAT WAY. I TOOK A SECOND TIME BECAUSE IT MADE A LOUD EMISSION NOISE AND EVERY TIME THAT THE CAR WAS ON. NOW THE VEHICLE AS ME WORRIED BECAUSE IF IT IS A BRAND NEW VEHICLE AND SINCE DAY ONE IT HAS BEEN MAKING LOUD NOISES. WILL KEEP THIS UPDATED IN CASE IF I HAVE TO TAKE A THIRD TIME. I WILL BE LETTING THE DEALERSHIP KNOW ABOUT THE LEMON LAW IN CALIFORNIA ALSO.
Other or unspecified, Engine, May 13, 2015
WHILE DRIVING ON HWY 27A AT 65 MPH [XXX] REACHED UNDER THE STEERING COLUMN, BUMPING THE IGNITION SWITCH. THIS BUMP CAUSED THE MOTOR TO CUT OFF. [XXX] WAS ABLE TO PULL OFF THE ROAD AND RESTART THE VEHICLE. THIS HAPPENED AGAIN IN OUR DRIVEWAY. [XXX] HAD PULLED OUT OF THE GARAGE AND PLACED THE VEHICLE IN PARK AS [XXX] EXPLAINED WHERE THE STEERING WHEEL ADJUSTMENT WAS LOCATED. WHEN [XXX] REACHED UNDER THE STEERING COLUMN HE BUMPED THE IGNITION SWITCH OR KEYS AND THE MOTOR CUT OFF. WE RETURNED THE VEHICLE TO THE OUR GARAGE AND CONTACTED FORD OF OCALA FOR A SERVICE APPT. ON 5/2 WE DELIVERED THE CAR TO FORD/OCALA. [XXX] SAID THEY COULDN'T FIX THE PROBLEM WE EXPLAINED. THEN [XXX] GOT INTO THE CAR WITH MS. LEATHERS KEYS AND REPEATED SHUT THE VEHICLE OFF BY BUMPING THE KEY/IGNITION SWITCH. [XXX] WAS ANOTHER EMPLOYEE IN THE SHOP WHO WITNESSED THIS HAPPENING. [XXX] SAID HE NEEDED TO CONTACT TROUBLESHOOTING AND THAT COULDN'T HAPPEN UNTIL MONDAY. 5/4 I CONTACTED FORD/OCALA AND THEY INFORMED ME THAT THE WORK WAS DONE, UNDER WARRANTY, AND THAT THEY CHANGED THE KEYCHAIN AND THAT FIXED THE PROBLEM. ONLY THE KEY CHAIN WE WERE USING WHEN WE WITNESSED THE SHUTDOWN WAS NOT THE ONE FORD/OCALA HAD. I SPOKE TO [XXX] AT FORD CUSTOMER RELATIONS AND SHE SAID WE COULD TEST OUR KEY CHAIN AND THE MODIFIED KEY CHAIN IN THE FUSION. [XXX] WENT ON 5/8 TO TRY THE VEHICLE, WITH THE MODIFIED KEY CHAIN AND [XXX], THE SERVICE MGR IN THE PASSENGER SEAT. AGAIN, [XXX] REACHED UNDER THE STEERING COLUMN, BUMPED THE IGNITION SWITCH/KEY CHAIN AND THE MOTOR CUT OFF. [XXX] RESPONDED THAT THE CAR WAS SUPPOSE TO WORK LIKE THAT. SHE THEN SAID WE HAD TO GET THE CAR OFF THEIR LOT. THE VEHICLE IS DANGEROUS AND NO ONE SHOULD DRIVE IT. THE CAR IS STILL AT FORD OF OCALA. THE IGNITION SWITCH IF BUMPED CAN CUT THE MOTOR OFF. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Mar 20, 2015
CAR WAS SOLD TO US WHILE UNDER A RECALL NOTICE 14C11 FROM LAST YEAR WITHOUT EITHER CORRECTING THE PROBLEM BEFORE SELLING US THE CAR OR INFORMING US OF THE RECALL. WE GOT A POSTCARD LAST WEEK FROM FORD HEADQUARTERS ABOUT THE RECALL. *TR
Electrical system, Other or unspecified, Engine, Feb 26, 2015
I WAS DRIVING SOUTHBOUND ON I-75 ALMOST TO PERRYSBURG IN THE MIDDLE LANE AND MY CAR COMPLETELY SHUT OFF. MY CAR WAS STILL IN DRIVE, BUT ALL THE LIGHTS ON MY DASH WENT BLACK AND WHEN I PRESSED ON THE GAS PEDAL I WASN'T GOING ANYWHERE. THERE WAS A TRUCK NEXT TO ME IN THE RIGHT HAND LANE, I WAITED FOR IT TO PASS AND THEN GOT OVER. I FINALLY MADE IT TO THE SHOULDER AND PUT MY CAR IN PARK. I THEN WAITED A COUPLE MINUTES AND RESTARTED MY CAR.