2015 Ford Fusion

Problems, recalls and owner-reported issues

Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 1,061

Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.

Primary concernEngine279 reports · 26% of complaints
Owner complaints1,061Filed with NHTSA
Recall relationship13 safety recallsNHTSA campaign records

What owners report most often

  1. Engine279
  2. Steering181
  3. Power train155
  4. Service brakes136
  5. Other or unspecified133
  6. Electrical system121
  7. Fuel/propulsion system58
  8. Engine and engine cooling53

Recalls and investigations

  1. Power train, manual transmissionJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V376000 on NHTSA.gov

  2. Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023

    Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

    A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

    Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

    Campaign 23V162000 on NHTSA.gov

  3. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  4. Service brakes, hydraulic, pedals and linkagesJan 13, 2022

    Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.

    A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.

    Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.

    Campaign 22V011000 on NHTSA.gov

  5. Latches/locks/linkages, doors, latchMar 23, 2020

    Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

    Campaign 20V177000 on NHTSA.gov

  6. Steering, electric power assist systemAug 29, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

    Campaign 19V632000 on NHTSA.gov

  7. Seat belts, frontAug 12, 2019

    Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

    A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.

    Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.

    Campaign 19V590000 on NHTSA.gov

  8. Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

    Campaign 19V362000 on NHTSA.gov

  9. Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    Campaign 18V471000 on NHTSA.gov

  10. Steering, steering wheel/handle barMar 12, 2018

    Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

    A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

    Campaign 18V167000 on NHTSA.gov

  11. Seat belts, frontDec 5, 2016

    Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

    If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

    Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

    Campaign 16V875000 on NHTSA.gov

  12. Steering, electric power assist systemApr 28, 2015

    Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

    Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.

    Campaign 15V250000 on NHTSA.gov

  13. Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014

    Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

    If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.

    Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.

    Campaign 14V736000 on NHTSA.gov

Representative owner complaints

1,061 reports, newest first.

  1. Engine, Sep 11, 2023

    The contact owns a 2015 Ford Fusion. The contact stated while driving at an undisclosed speed, the engine misfired. The check engine warning light was illuminated. The vehicle was taken to the local dealer, where it was diagnosed that there was oil in cylinders #1 and #2, and that the engine block needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline. The failure mileage was approximately 72,487.

  2. Latches/locks/linkages, Aug 30, 2023

    The contact owns a 2015 Ford Fusion. The contact stated that while the vehicle was parked, the driver’s side door failed to close as needed. No warning light was illuminated. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure and confirmed that the vehicle was not included in a recall. The contact referenced NHTSA Campaign Number: 20V177000 (Latches/Locks/Linkage) however, the VIN was not included. The failure mileage was approximately 80,000.

  3. Other or unspecified, Aug 29, 2023

    My trunk keeps popping open randomly at least 6-10 times a day. It happens at night, during the day, when I’m out running errands. It might not happen for a day, but then happen for the next few days in a row. There is no rhyme or reason as to why or when it will happen. I have googled this problem on line abs see that it is a major problem with this make model and year. My trunk keeps getting wet because it does not stay in a garage and the rain just pours in at night if it opens during the night, which it has several times now. I took it to the Ford dealership today to have them fix a different recall issue and fix my trunk. The trunk did not pop open for them when it was there abs therefore they said they couldn’t fix it. I am very disappointed with this answer. I need my trunk fixed now with all the rain and eventual snow of winter and Ford has no answers for me, and hasn’t helped fix the issue with anyone else that I see with this same issue on line. This is definitely a defective issue that Ford needs to fix asap!! This is not acceptable and is a major driving hazard as it happens when driving as well. I wish I could afford to get a different vehicle but I can’t. This issue first started this June 2023. I changed my key fob battery as some suggested, but no change. When this has happened if I have been in the car I can hear a definite “clicking” sound in the trunk area. Possibly a faulty wiring system?? I want this fixed as I am moving to another state in a month and I am very scared to have this fly open on the highway and put myself and others at risk….hence why I took it in today to have them fix the recall and also replace the trunk so that it is fixed, but they said it didn’t open for them when it was it was in the shop for a couple hours and therefore there wa smithing wrong with it that they could see. Definitely not acceptable abd I need this fixed asap if this car is to be considered safe to drive for me and for others on the roads.

  4. Electrical system, Exterior lighting, Engine, Aug 24, 2023

    Headlights do not work. I have replaced the low beams bulbs 3 times since purchasing my car over three years ago and each time the lights only work for a brief period of time them seem to short out unexpectedly, for no reason whatsoever. The high beams have been replaced multiple times as well. I purchased the fluorescent bulbs for better night vision. The lights were bright for a short period them dimmed and are only as bright as they should be if they were on low beam. This is some sort of an electrical issue or something to do with a manufacturer’s defect. Since I purchased my vehicle almost 4 years ago, there has been an ongoing issue with the transmission or alternator. The car “jumps out of gear” when putting the vehicle into park or when shifting the vehicle into drive from park. There is also a constant loud “humming/vibration” sound that clicks on and off continuously once the car is initially crunk up. The passenger door is coming off due to the loosening of bolts I assume but I’m not certain. Nothing has happened to cause this issue. The power outlets in the vehicle get extremely hot at times and cause phone cords to heat up. This has caused my phone to be destroyed! The rear view camera is now blurry with lines going through it. This is only happening when the car is put into reverse and rear view camera is in use. The Bluetooth and media in the vehicle gets stuck on “Sync Line In” & at times will not change to any other setting. This seems to be an electronic issue as well. There have been MANY recalls on my vehicle and I have taken it to the Ford dealership for repair each time however, none of these issue have been resolved . I am a single mother who work’s full time and is a full time student. This is my only form of transportation. I should not have to worry rather or not my car is safe for my children and I.

  5. Service brakes, Hydraulic, Aug 21, 2023

    The contact owns a 2015 Ford Fusion. The contact received notification of NHTSA Campaign Number: 23V162000 (Service Brakes, Hydraulic) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.

  6. Steering, Aug 16, 2023

    a component of the power steering system has been damaged/become dislodged and my car no longer has power steering. The fix is very expensive, and there is an open recall for 2015 Ford Fusions, yet somehow mine is not covered.

  7. Engine, Aug 15, 2023

    The contact owns a 2015 Ford Fusion. The contact stated that the check engine light was illuminated. The vehicle was initially taken to an independent mechanic and the contact was informed that there was a failure with the emission system. The check engine warning light was cleared by the mechanic; however, the warning light returned. The vehicle was then taken to a dealer and the contact was informed that the purge valve needed to be replaced. The manufacturer was notified of the failure and the contact was informed that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 39,000.

  8. Wheels, Aug 15, 2023

    I am here to have safety recall(s) performed on my 2015 Ford Fusion. They cannot do the recall without changing defective (rusted lug nuts) at a cost of $160.00. Rusted lug nuts seem to be an issue with this model car and I feel should be covered as part of the recall if the replacement of the lug nuts is required to perform the recall safety service.

  9. Steering, Aug 15, 2023

    The contact owns a 2016 Ford Fusion. The contact stated while driving approximately 40 MPH, the steering became firm, making it difficult to maneuver the vehicle. The contact drove over an elevated surface, and the Hill Ascend Assist and EVAP system warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the electric power steering assist had failed, and the electric power steering assist needed to be replaced. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 95,000. The VIN was not available.

  10. Power train, Electrical system, Aug 9, 2023

    Had to have my transmission replaced due to harsh shifting into 2nd & 3rd gear while driving, as well as when you slow down it would down shift in those two gears. Had the transmission replaced, and not even a week later after they also updated the ECU for the transmission, now this transmission that was put in is doing the exact same thing. Now a few weeks later my trunk is randomly opening while I'm driving or while I'm at work, ECT.

  11. Electrical system, Aug 5, 2023

    My trunk.just randomly opens also ever time I use my remote it will open the latch just clicks if I start the car the trunk opens many many times if I get in super quick close the doors and lock the doors it will stay closed this is not correct Ford just tells you to bring it in and nothing ever happens this is ongoing for most of the escapes fusions focus newer and alder mine is a 2015 fusion 1.5 eco boost This really needs to be fixed there’s to many other problems these cars have bad transmission using coolant cracked blocks electric power steering growling like mine does just stinks spend good money for all these problems

  12. Steering, Electrical system, Aug 1, 2023

    The contact owns a 2015 Ford Fusion. The contact stated that while driving the 10 MPH, the contact attempted to make a left turn, but the vehicle failed to respond. The ADAS system and the Service Advancetrac warning lights were illuminated. The vehicle was steered to the side of the road. The vehicle was taken to an independent mechanic where it was diagnosed that the racking and pinion needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 94,000.

  13. Fuel system, Gasoline, Jul 28, 2023

    The contact owns a 2015 Ford Fusion. The contact stated that his daughter was unable to start the vehicle. The contact stated no warning light was illuminated. The contact took the vehicle to the local dealer, where it was diagnosed with needing the purge valve to be replaced. The vehicle was repaired but experienced the failure a second time in 2022. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the purge valve to be replaced a second time. The vehicle was repaired but experienced the failure a third time on July 26, 2023. The contact took the vehicle back to the local dealer, where it was diagnosed with needing the purge valve to be replaced a third time. The vehicle was not repaired. Upon investigation, the contact associated the failure with NHTSA Campaign Number: 18V735000 (Fuel System, Gasoline) however, the VIN was not included. The manufacturer had been informed of the failure. The failure mileage was unknown.

  14. Engine and engine cooling, Jul 27, 2023

    The contact owns a 2015 Ford Fusion. The contact stated while driving at various speeds, the engine misfired, and the vehicle lost motive power on several occasions. The check engine warning light was illuminated. The contact veered to the side of the road. The contact was able to restart the vehicle and continued driving. The contact stated that he is a technician, diagnosed the vehicle and determined that coolant had intruded into cylinder #2, and the engine block needed to be replaced. The contact related the failure to TSB Number: 20-2100. An unknown dealer was notified of the failure and informed the contact that the vehicle was not covered under the TSB. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 110,000.

  15. Engine, Jul 24, 2023

    Short Block Replacement After Coolant Intrusion is affecting our model year 2015. Ford only placed a service recall on years 2017-2019 however the same issues are affecting the prior years and Ford is doing nothing to help consumers rectify this matter. Our 2015 Ford Fusion the 1.5L EcoBoost engine is exhibiting a low coolant level, white exhaust smoke and run in a rough condition with or without an illuminated malfunction. Our car dangerously broke down on road and Ford never sent us a letter of the known issue in their car.

  16. Other or unspecified, Back over prevention, Jul 22, 2023

    The OEM back up camera will spontaneously go to a black or blue screen and at times will just say, “back up camera not available”. Being without a back up camera leaves a blind spot where you can’t see small children or pets that are directly behind my car. When it does work the picture displayed is reversed wich can disorient you

  17. Engine, Jul 21, 2023

    The contact owns a 2015 Ford Fusion. The contact stated that after an oil change was performed, the vehicle overheated while driving. The vehicle was taken to the dealer, where the thermostat was replaced; however, the failure recurred. The vehicle was towed to the residence and then taken back to the dealer, where it was diagnosed with coolant intrusion into the cylinders and that the engine needed to be replaced. The manufacturer was made aware of the failure and a case was opened. The contact related the failure to Technical Service Bulletin: 22-2322 (Low Coolant, White Exhaust Smoke, And/Or Illuminated MIL); however, the vehicle was not covered by the TSB. The failure mileage was approximately 138,000. The contact stated there is internal coolant leaking into the cylinders and the dealer recommends a full engine replacement.

  18. Visibility, Air bags, Jul 6, 2023

    The contact owns a 2015 Ford Fusion. The contact stated that while attempting to roll down the passenger’s and driver's side windows, the windows failed to function as needed. Additionally, the contact stated that several buttons on the steering wheel failed to function as needed. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 150,000.

  19. Service brakes, Jul 4, 2023

    July 1 2023 Me and my daughter were driving to go to fireworks and without warning the brakes went out completely. Hose busted on driver side

  20. Power train, Jun 27, 2023

    2015 Ford Fusion SE was taken in for multiple recalls on 6/14/2023. The recall that caused an issue was 23E03 Powertrain Control Module Reprogramming. After recall was completed, the gear shifter did not want to go in to gear, the gears were not wanting to change, and the times they did change they were shifting erratically. I was then only able to go 5 mph, and unable to make it home. The problem was confirmed by the dealership as they had to retrieve the car and take it back to the dealership to be looked at. When driving the vehicle, they confirmed that the gear shifting was "terrible". The vehicle is at the dealership waiting for the issue to be fixed as of 6/27/2023. There were no warnings or messages displayed at any point.

  21. Engine, Jun 22, 2023

    The contact owns a 2015 Ford Fusion. The contact stated that while driving at approximately 10 MPH, the vehicle stalled. The vehicle was able to restart after the first attempt. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 103,800.

  22. Steering, Jun 16, 2023

    My 2015 Ford Fusion, which has under 76,000 miles, started making a noise and took more effort than usual to take a turn- and once turned (both sides), took a lot of effort to get back into neutral position. I brought the car to Jack Madden Ford in Norwood, MA, where they ran diagnostics on it- the steering column needs to be replaced. My concern is that there was a recall placed on some 2015 Ford Fusions (Ford recall #15S14) which dealt with steering gear attachment bolts. This was not a recall under my VIN, but I'm suspecting that it should have been- especially since this car has low mileage for a 2015 vehicle and is only driven locally. That recall specifically mentioned in states with inclement weather where salt is used on the roads which could wear down the bolts (MA is one of these states). I have brought my car to the Ford dealership for every oil change/recall/repair needed- I can't think of any reason this should have happened, other than a defect in the vehicle.

  23. Steering, Power train, Jun 14, 2023

    My 2015 Ford Fusion has only 75,000 miles on it. Last week, I noticed that my car was making a noise when turning the steering wheel. It started taking more effort to take turns, and my steering wheel did not make a smooth transition back after taking a turn. I brought my car to the Ford dealership, and they ran diagnostics- my car needs the steering column replaced.

  24. Electrical system, Other or unspecified, Jun 11, 2023

    The side mirrors adjust to a position on their own. They also become fixed in this position and are unable to move. Not sure why this happens. I saw some complaints of water exposure being the issue but I have not been able to test this theory. This issue becomes very dangerous when on any road but especially the highway

  25. Service brakes, Hydraulic, Jun 9, 2023, crash

    The contact owned a 2015 Ford Fusion Hybrid. The contact stated that while driving 22-25 mph in heavy traffic, the brake pedal was depressed but failed to respond. The driver continuously depressed the brake pedal but the vehicle accelerated and crashed into the rear of unknown Honda. The vehicle continued to travel and seemed to idle. There were no warning lights illuminated. There was a police report filed. The air bag deployed. There was no report of a fire. The driver sustained a quarter size burn on her right arm but medical attention was not provided. The vehicle was towed to a tow lot. The contact was unsure if the local dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred her to the NHTSA hotline. The contact stated that she failed to received a recall letter and the failure was related to NHTSA Campaign Number : 22V011000 (SERVICE BRAKES, HYDRAULIC). The vehicle was deemed a total loss by the insurance company. The failure mileage was approximately 140,000.