2015 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.
Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Seat belts, frontAug 12, 2019
Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
Campaign 19V590000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Representative owner complaints
1,061 reports, newest first.
Service brakes, Sep 24, 2022
Suddenly loss break pressure, with no warning and no indicator lights. Break fluid was suddenly empty and having it checked earlier in the day and it was fine. VERY DANGEROUS SITUATION, I SUDDENLY HAD NO BREAKS, I was just about to get onto the freeway. I COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE. Break line, front drivers side failed and I lost all break fluid. I AM AFRAID TO DRIVE THIS VEHICLE. WILL THIS HAPPEN AGAIN????
Engine and engine cooling, Sep 21, 2022
The contact owns a 2015 Ford Fusion. The contact stated that the vehicle was taken to the dealer for an unknown recall repair however, upon picking up the vehicle, the vehicle failed to start. The dealer diagnosed that coolant was leaking into the engine due to a warped cylinder head. The dealer associated the failure with an unknown recall; however, the VIN was not included in the recall. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline. The failure mileage was approximately 110,000.
Steering, Sep 21, 2022
The contact owns a 2015 Ford Fusion. The contact stated that while turning the steering wheel at slow speeds, there was an abnormal whining sound coming from the vehicle. There was no warning light illuminated. The manufacturer was notified of the failure and the contact was informed that there were no recalls on the vehicle. The contact was also informed that the vehicle was under recall prior for the power steering failure; however, the recall had previously been repaired. The dealer was notified of the failure and an appointment was scheduled to service vehicle. The vehicle was not repaired. The failure mileage was approximately 108,000.
Other or unspecified, Sep 21, 2022
While driving the the lights and sound came on with Service Advance Trac and Hill Start Assist Not Available. Then the check engine light comes on flash and I can’t accelerate next it drags no pickup of speed. I took it back to the dealership after I got a recall done and these lights came on but they couldn’t find anything wrong to repair my car sat for days with no loaner or call back I’m still paying for this car monthly. I felt something moving as I tried to press on the gas pedal. Please assist
Service brakes, Sep 18, 2022
Brake fluid cracked without warning and no alarm
Service brakes, Sep 14, 2022
I have lost my brakes twice in the last year. Once on 10/19/21 and once on 09/07/22. The first incident on 10/19/21 I was driving and without warning lost my brakes and fluid was going all over. This was due to a rupture of the front brake flex hose. I live in Roscoe, IL and was visiting my mother in Burlington, WI. Thank goodness, we were driving in her neighborhood when this happened or it could have been devastating. This last incident on 09/07/22 I was pulling out of a parking lot when I noticed that my pedal went all the way to the floor leaving me with no brakes. This incident was the left front brake hose that ruptured. In both of these incidents, my car had to be towed to be repaired. Upon researching these problems, there have been many complaints of both of these same issues for other Ford Fusion owners. Last October after the first incident took place, I notified Ford and asked why some cars were recalled but not mine. All they told me was to save my receipts and maybe I could get reimbursed if my car was ever recalled. My vehicle is serviced per mileage and has never missed an oil change and maintenance check at the Ford dealership. Both of these incidents were not identified as a problem before they had happened and just all of a sudden i was without brakes. I am very thankful that I was not on the interstate or in traffic during either one of these times. Now, I am nervous to even drive my 2015 Ford Titanium and wonder when this will happen again.
Wheels, Sep 14, 2022
The contact owns a 2015 Ford Fusion. The contact stated that the lug nuts on all four wheels were corroded and swollen. The contact was concerned that in the event of a flat tire or blowout, the lug wrench would be unable to remove the swollen lug nuts. The vehicle was taken to the dealer where it was diagnosed that all the lug nuts needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 52,000.
Engine, Sep 13, 2022
Ford has been putting this Eco Boost engine in their cars for a very long time. They are two class action suits about this particular engine and that it leaks coolant into the engine. NO ONE told any of us consumers about this problem. In fact they put out service bulletins to the dealers but we were never told anything about it. You are also putting this problem into an engine category when most of those claims are specifically for this problem (11 is what you state but you need to look at your 184) . I am alerting all the complaints about this to file a claim about this very situation. This is truly shameful. You have a co. profiting over the consumer and no one is doing anything about the engine problem. We are now told the car needs a new engine at the tune of 8000+ dollars and honestly no one can even tell us when the parts are available! We could have made a more educated decision had we been told. 2) 1.6L EcoBoost Overheating Issues There’s a lot to unpack when it comes to problems with the Ford 1.6 EcoBoost engines overheating. There have been several lawsuits, service bulletins, and recalls related to overheating problems. In 2017, Ford issued a recall for some 2014 Escape, 2014-2015 Fiesta ST, and 2013-2014 Fusion models. The main issue seems to be running low on coolant, which causes the cylinder head to overheat, crack and leak oil. Some even ran into fires due to high pressure oil leaks. Ford added coolant level sensors as part of the recall. As of recently, there is a lawsuit that claims the Ford 1.6 EcoBoost has an inherent flaw. It alleges coolant leaks into the cylinders thereby causing corrosion, engine failures, and possibly even fires. We’ll leave it at that since there’s quite a bit of info out there regarding the recalls, service bulletins, etc.
Service brakes, Engine, Sep 12, 2022
Spotted another puddle under the car. Took to local shop & told left front caliper is leaking and both front calipers need to be replaced. Also told the cooling line to turbo is leaking & needs to get repaired. Having vehicle towed to dealer as unsafe to drive. When I drove vehicle back from shop, low brake fluid light finally came on. I have also had both brakes lines replaced twice in the last 5 years & transmission replaced. Believe this car may be a lemon.
Service brakes, Sep 12, 2022
I have had to replace both brake line twice in the last 7 years. Luckily, I noticed a puddle under the car & then the brake pedal went to the floor. Have been stranded at locations 3 times and the 4th time, I was able to get car home & then towed to shop for repair. I have contacted Ford numerous times about this issue with no resolution. No lights illuminated to warn of low brake fluid or low brake pressure. Even after pedal went to floor, no warning lights.
Service brakes, Sep 12, 2022
As I was driving on 9/10/22 with my 2yr old daughter and the vehicle spontaneously lost pressure in the braking system out of nowhere making my vehicle hard to stop. I contacted my local ford dealership in regards to the matter but was very dissatisfied. A repair shop informed me it was the driver side brake hose.
Steering, Service brakes, Sep 11, 2022
Brake line delaminated - had to replace after brakes went out completely. Paid out of pocket for repair after tow. Power assist steering stopped working abruptly. Had bolts replaced for earlier recall related to salt in states with winter conditions which could cause this exact issue of the power steering to fail. Hill assist is also not working.
Service brakes, Sep 2, 2022
Brake line failed when pushing brake pedal to shift from park.
Service brakes, Sep 2, 2022, crash
The contact owns a 2015 Ford Fusion. The contact stated while driving approximately 25 MPH he attempted to depress the brake pedal and it failed to respond. There were unknown warning lights illuminated. The vehicle went forward and hit the vehicle in front. There were no air bags deployed. The front passenger side headlight and bumper were destroyed. The police arrived on the scene and filed a report. There were no injuries or medical treatment needed. The contact drove the vehicle to a local repair facility and was currently not repaired. There was no diagnosis of the failure. The manufacturer was not notified of the failure. The contact related the failure to a manufacturer's recall (22R01) of brake failure from Ford Manufacturer. The approximate mileage of the failure was 64,000.
Engine, Aug 31, 2022
While I was driving home from work my car shortly turned off while I was on the freeway. Luckily it turned back on in time that nothing happened. A couple days later while driving home from work my car started violently shaking while driving since then I did not drive the car and took it to a mechanic for inspection. Soon inspection they found a Cylinder #2 misfire resulting in the need to replace entire engine. Car has 67,000 miles and has been kept in great condition. There is no reason for the engine to be breaking at 67,000 miles. I will now be paying about $8,000 for a new engine on a car that originally cost me $12,000. I have only had this car for 3 years. I am aware that the 2016 model of my car had a recall on the engine for a similar issue and I believe the 2015 should be recalled as well. Not only is a faulty engine a huge expense for the owner, it’s also a huge safety concern for the driver and other drivers on the road.
Power train, Aug 31, 2022
MY CAR HAS BEEN SHIFTING DIFFERENTLY AND RUNNING ROUGH. I TOOK IT TO A GARAGE AND SAID THAT THE SHIFTING GEARS WERE DELAYED. SOMETHING IS GOING ON WITH THE SHIFTING. I WILL CALL FORD DEALER AND SEE WHAT THEY SAY. I'M WORRIED ABOUT DRIVING IT BECAUSE OF SAFETY. I SAW ON THE SAFETY WEBSITE A RECALL ON 22S43 DAMAGED OR MISSING BUSHING THAT MAY PREVENT THE VEHICLE FROM SHIFTING INTO THE INTENDED GEAR. IM WONDERING IF THIS WOULD BE MY VECHICLE.
Engine and engine cooling, Aug 30, 2022
The contact owns a 2015 Ford Fusion. The contact stated while her son was driving at various speeds, the vehicle hesitated and shook upon depression of the accelerator pedal. The contact also stated that white smoke was coming from the engine but was uncertain if any warning lights were illuminated. The contact's husband inspected the vehicle and discovered a coolant leak inside the engine; however, he was unable to determine where the coolant leak was going. One day while her son was driving the vehicle, the failure worsened and the vehicle was towed to the residence. The dealer nor the manufacturer had been notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was approximately 100,000.
Other or unspecified, Aug 26, 2022
Code p2112, throttle body stuck closed. Lost power, no acceleration, no power steering. Has happened 3 times in the past 2 weeks. Check engine light comes on, no air bags, traction control or hill assist, messages pop up on dash. Too expensive too have Ford "diagnose" issue. No warning before this happens. There was no accident (yet) but it is my only vehicle so I have no choice about driving it.
Back over prevention, Aug 26, 2022
The contact owns a 2015 Ford Fusion. The contact stated that while the vehicle was in reverse(R), the Back Over Prevention camera displayed a screen with a pixelated image or blank image on the infotainment screen. Neither the dealer nor the manufacturer had been notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was 81,690.
Service brakes, Aug 14, 2022
While driving the breakline on the left side burst causing the brakes to totally go out.had vehicle towed to a ford dealer where they said the breakline needed replaced due to the linkage busting off. There was no warning lights or warning that this would happen. 2 weeks prior the vehicle was at same ford dealer for other service and no remarks were made by dealer after their 27 point inspection which includes the breaks.wife and 3 year old daughter we're both in the car when this happened as well as others on the road that were at risk of a collision.
Service brakes, Aug 14, 2022
Front brake line rupture
Steering, Lane departure, Aug 14, 2022
Even after earlier repair for recall for potential steering failure, exact same problem occured while driving. Significant loss of control. Rack and pinion steering required to be replaced.
Electrical system, Aug 13, 2022
When pressing the start/stop button for the engine, the plastic chrome retaining ring collapsed. This resulted in the entire start/stop switch assembly falling into the dashboard. Causing an issue with turning off and on the engine, as per manufacturer guidelines and in a safe manner. Replacement of the entire switch unit is required.
Service brakes, Aug 13, 2022
Driving on a flat surface coming to a red light. Went to slow down and car would not stop right away. After doing a check around the vehicle I noticed brake fluid was leaking out of front right part of the car. I turned the wheel, had someone press the brake. Saw that the rubber hose was squirting break fluid out. There was no warning of any kind prior to the incident.
Fuel system, Gasoline, Aug 12, 2022
The contact owns a 2015 Ford Fusion. The contact stated while driving at various speeds, the vehicle suddenly shuddered, hesitated, decelerated and stalled. The contact stated upon restarting the vehicle, the vehicle would operate as needed. The vehicle was taken to the dealer who was unable to duplicate the failure. However, the failure reoccurred increasingly while driving. The vehicle was taken back to the dealer who diagnosed that the throttle body had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 63,785.