2015 Ford Fusion

Problems, recalls and owner-reported issues

Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 1,061

Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.

Primary concernEngine279 reports · 26% of complaints
Owner complaints1,061Filed with NHTSA
Recall relationship13 safety recallsNHTSA campaign records

What owners report most often

  1. Engine279
  2. Steering181
  3. Power train155
  4. Service brakes136
  5. Other or unspecified133
  6. Electrical system121
  7. Fuel/propulsion system58
  8. Engine and engine cooling53

Recalls and investigations

  1. Power train, manual transmissionJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V376000 on NHTSA.gov

  2. Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023

    Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

    A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

    Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

    Campaign 23V162000 on NHTSA.gov

  3. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  4. Service brakes, hydraulic, pedals and linkagesJan 13, 2022

    Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.

    A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.

    Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.

    Campaign 22V011000 on NHTSA.gov

  5. Latches/locks/linkages, doors, latchMar 23, 2020

    Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

    Campaign 20V177000 on NHTSA.gov

  6. Steering, electric power assist systemAug 29, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

    Campaign 19V632000 on NHTSA.gov

  7. Seat belts, frontAug 12, 2019

    Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

    A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.

    Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.

    Campaign 19V590000 on NHTSA.gov

  8. Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

    Campaign 19V362000 on NHTSA.gov

  9. Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    Campaign 18V471000 on NHTSA.gov

  10. Steering, steering wheel/handle barMar 12, 2018

    Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

    A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

    Campaign 18V167000 on NHTSA.gov

  11. Seat belts, frontDec 5, 2016

    Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

    If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

    Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

    Campaign 16V875000 on NHTSA.gov

  12. Steering, electric power assist systemApr 28, 2015

    Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

    Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.

    Campaign 15V250000 on NHTSA.gov

  13. Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014

    Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."

    If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.

    Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.

    Campaign 14V736000 on NHTSA.gov

Representative owner complaints

1,061 reports, newest first.

  1. Engine, Sep 28, 2021

    The contact owns a 2015 Ford Fusion. The contact stated while driving 40 MPH, the engine started to overheat as the check engine light illuminated the instrument panel. The contact had taken the vehicle to an independent mechanic where it was discovered that coolant had leaked into a cylinder, resulting in engine damage. The dealer was notified of the failure and the contact was informed that there were no recalls on the vehicle for the engine. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 135,000.

  2. Engine, Sep 25, 2021

    2015 Ford Fusion SE with 99k miles, well maintained and only two owners. Driving car down highway and engine begins to shudder. Pulled over as check engine lights were flashing and engine in critical condition. Had to tow car to nearest Ford delearship which is Maxwell Ford in South Austin, Texas. Ford mechanics determined it was MISS FIRE ON CYLINDER 2 VALVE BROKEN IN CYLINDER HEAD and need complete engine reassembly. Ford quoted $7,871.21 for a new engine block. Car not under warranty and they did not offer to pay. Also charged $238.07 to evac the AC. Reading about hundreds of complaints across carcomplaints (https://www.carcomplaints.com/Ford/Fusion/2015/engine/engine-2.shtml) as well as the current class action lawsuit that was filed in December 2020 (https://www.carcomplaints.com/Ford/Fusion/2015/engine/engine-2.shtml).

  3. Electrical system, Service brakes, Sep 21, 2021

    At approximately 80,000 miles, the abs censor came on, along with three other lights, one of which is traction control. The brakes begin acting out of control and power steering goes out. Mechanic came to look at it and told me that he’s seen a lot of the same problems with Ford vehicles, specifically fusions and fiestas. He told me it’s an ABS sensor in the electrical harness.

  4. Power train, Sep 19, 2021

    The automatic transmission shifter cable, which connects the shifter knob in the cabin of the vehicle to the shifter lever in the engine which controls the gear selection of the engine (drive, neutral, reverse, park, etc.), degraded and became detached while the vehicle was in operation. This led to a situation in which the shifter knob in the cabin in the car became non-functional and the car was stuck in "drive" regardless of how the shifter knob was adjusted. In my specific case, I used the shifter knob to put the car in "park" but the car continued to move forward under engine power unless the brake or parking brake was applied. This created a dangerous situation where it was assumed the car was in "park" mode when in reality the car would still roll forward under it's own power. This is a known issue and existing recall for many Ford Fusions with a 2.5 L engine. My specific trim level (Ford Fusion Titanium) came equipped with a 2.0 L turbocharged engine which is not included in the existing recalls but was produced at the same facilities as the recalled vehicles and experiences the same exact automatic transmission component failure as is covered by the recall on 2.5 L engines. I have had to pay to have this component repaired (~$100) since this incident occurred in order to get the vehicle safe and operational again.

  5. Electrical system, Engine, Sep 15, 2021

    Overheated warning light flashed then went off when car was cooled down for 45 mins and then started right up and no warning light was ever seen again to come on then drove car 30 miles next morn car wouldn't start.checked engine coolant and it was all gone no visible leak.. no warning light Refilled coolant car tried to start and put out white smoke from tailpipe. Car started barely and was rough running again no warning light showing drove car to mechanic and he said car engine was blown .. so looked on different forums and found that the Ford fusion and Ford escape motors the 1.5 liter was a real lemon and the overheat light warning of low coolant or overheating of engine has had problems for several years on these 2 vehicles that had the 1.5 engine in them .. you can no longer buy the 1.5 because they were so terrible that they quit making them is what I'm being told .. I would like this engine to be recalled for all the problems it has given thousands of people

  6. Other or unspecified, Sep 12, 2021

    My name is [XXX], My daughter stated that she was driving her 2015 Ford Fusion down the highway, and panicked when the vehicle suddenly accelerated on its own. She was pushing down on the brakes as hard as she could, and the vehicle would not slow down. Thankfully, by the grace of GOD, the vehicle eventually started slowing. She crept home afterwards. The vehicle is now at Mullinax Ford in Mobile Alabama. The address is 7311 Airport Blvd. Mobile Alabama, 36608. The phone number is 251-261-0238. The vehicle has 80 thousand miles on it. I have kept it in excellent condition due to the fact that I do not want her to breakdown in the middle of the road. However, I never expected that the vehicle would autonomously accelerate and potentially kill her due to a wreck. I am concerned that the vehicle can no longer be trusted. What can be done to resolve the issue? Will the manufacturer pay for the fix? Will the fix be professional, and actually remedy the malfunction? Do I have a legal avenue of approach? Will you please have someone investigate, and rectify. Can my daughter please have a temporary, or permanent replacement? This has been a burden due to the fact that she needs that vehicle to go back and forth to college. She will probably have anxiety driving the fusion if, or when the fusion is returned. I am asking for help. I do not know the system or component that malfunctioned. I do not know if the system has been inspected by the manufacturer, police, insurance representatives, or others. My daughter noticed a hill start assist message on her instrument cluster at the time of malfunction. Thank you for your time. Sincerely, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

  7. Service brakes, Sep 9, 2021

    The contact owns a 2015 Ford Fusion. The contact stated that upon starting the vehicle, the brake pedal depressed to the floorboard without warning. Despite the failure, the contact was able to drive at low rate of speed with her hazard light activated. As the contact approached her destination, the low brake fluid warning light illuminated on the instrument panel. The contact pulled into a gas station and topped off the brake fluid reservoir however, the brake pedal continued to depress to the floorboard. Once the contact arrived home, she checked the brake fluid level and saw that the reservoir was empty once again. Due to the failure, the contact had the vehicle towed to a dealer where she was informed that her vehicle was not under recall and was given an estimate for the repair. The manufacturer was notified of the failure and she was given the same information as the dealer. The vehicle had yet to be repaired. The failure mileage was unknown.

  8. Other or unspecified, Sep 7, 2021

    Since vehicle was purchased in 2014, it has had electrical issue with starting. It has needed a jumpstart at least 50 times and was brought back to the dealer multiple times with no solve. The dealer advised we just need to drive it more to charge the battery. A few weeks ago, the car would not start or shift out of park. A jumpstart was attempted and but the car still would not start. When trying to start the car, the warning chimes were beeping rapidly and the following message cycled on the display: see manual, steering assist fault service required, service AdvanceTrac, low engine oil pressure, engine coolant overtemperature, park brake malfunction service now. The car was towed to a Ford dealer. The dealer advised the battery, starter and alternator were fine. They said the car was fine and it then drove without issue for a couple weeks. A few weeks later while driving, it completely shut off and would not start in a turn lane. The headlights turned off and would not come on. The hazard lights were turned on but only worked on the mirrors, not the front or rear hazard lights. This was extremely dangerous as it was dark out and we were almost hit from behind. The police were called and blocked the vehicle for safety. The tow truck driver was unable to jumpstart the vehicle or get it out of park with a jumpstart power applied but all the displays were working normal so it was not an issue with the battery. The same warning messages that were displayed weeks earlier were displayed again after the car turned off: see manual, steering assist fault service required, service AdvanceTrac, low engine oil pressure, engine coolant overtemperature, park brake malfunction service now. The vehicle was towed to the same Ford dealer that said there were no problems a few weeks ago and it is acting the same as the day the the car stopped working in the middle of the intersection. This could happen on a highway or anywhere and shut the car down without warning.

  9. Seat belts, Sep 3, 2021

    Passenger side rear seat seat belt will not retract.

  10. Structure, Sep 2, 2021

    Door latch failed, noting that similar recall for millions of fusions were done , my car was not included

  11. Steering, Aug 29, 2021

    The car was being driven 30-40 MPH. There were no warning lights on and no prior issues. Power steering failed preventing the car from being steered. Luckily the road was straight and no cars were around. Car was stopped blocking the lane it was in. If the road was curving or traffic was around a crash would have been unavoidable. At time of failure lights started to flash including the message 'POWER STEERING ASSIST FAULT". Car was towed to dealer. Steering gear replaced at a cost of $2,997. Mileage on the car was 53,000 miles

  12. Service brakes, Hydraulic, Aug 26, 2021

    I was in line at a drive thru and my brakes suddenly went to the floor. I was close to home so I drove carefully having to press the brakes all the way to the floor to stop,barely. I did a visual inspection and saw brake fluid coming from my right front brake line. The fluid was everywhere. The dashboard light came on when it happened. Thankfully I was not driving on the highway or this could have been fatal. The car is now 6 years old and I get regular oil changes and inspections along with routine maintenance. I carefully drove it early in the morning to a mechanic close by and it was confirmed that my brake hydraulic hose had ruptured. Mechanic says usually doesn't see happening this early on in car life. I have 75,000 on it. He recommended I replace the other 3 but cannot afford right now. The labor is expensive part. Also. Had to perform a brake bleed and add fluids again and clean up. A little over $400.00 just for that one side. Brake pads themselves are still good. Tires still good. Hope the others don't happen while driving in faster conditions or in traffic. This is dangerous, just hope I am the only one in the car when it does happen. Am planning on saving to fix the other hoses soon. I had zero warning indicators before it occurred. No pops, squeaks, or noises. It was scary, I don't trust my Ford and will not drive further than a close to home range.

  13. Power train, Aug 16, 2021

    The contact owns a 2015 Ford Fusion. The contact stated that while at a stop, the vehicle would independently shift into neutral without warning. The contact had to restart the vehicle to resume normal driving functionality. The contact had linked the failure to a defective powertrain control module (PCM). The contact had notified a dealer of the failure and was informed that there would be a three-week wait for an appointment to have the vehicle diagnosed. The manufacturer had yet to be notified of the failure. The vehicle had yet to be repaired. The failure mileage was approximately 70,000.

  14. Electrical system, Aug 10, 2021

    multiple warning lights come off and on while driving. When they come on steering becomes difficult. no one can determine the cause. there have bene multiple reports by others with this same make/model of happening to them and no mechanics nor dealership have been able to identify the cause

  15. Other or unspecified, Aug 9, 2021

    On 7/30/2021 I filled up my gas tank at a local Sunoco. After doing so my engine would start and quickly stall. Thinking I may have gotten "bad gas", after several attemts of re-starting my car and while in neutral I reved up the car a few times between 3-4 thousand RPM's to posiibly "blow out" and any water or sediment which at the time I believed was do to the gas, and it ran fine for days and did not stall. I continued to drive the car to work and errunds with no issue, except for about 3 days after gas fill-up when my engine light came on. Although the car ran fine, on Tuesday August 2 2021, I went to local Auto Zone and they ran the diagnostic that indicated a P1450 error which said on the report "Replace Evaporative Emissions (EVAP) Purge Control Valve". The following morning August 3rd, I called my Ford Mullinax dealership when they opened at 7:30, and the closest appointment was not until Monday August 16th ! (a quailfied local mechanic said he could not do the work and would actually have to send the car to Ford himself.) On the following day August 4th, I drove the car to work (a 76 mile round trip primarily on the interstate). The car ran fine on the way there and up to a point on the way back, until the engine made a intermittent very loud noise and did so after several times after, until the engine completely and unexpectedly shut down and narrowly missing a very dangerous rear end collision. I called AAA to tow my car, and when the driver arrived 25 minutes or so, the car was in a position which made it difficult to place on his flatbed tow truck that he arrived with. He asked if I could start it up, and I said I doubt it would but I was willing to try. Much to my suprise it fired righ up! I assume that it had time to cool down and that this was only temporary. Definetly NOT SAFE to assume everything was now ok ! From that 8/4/2021 day until today as I document this incident on 8/9/2021, I have been fortunate enough to borrow a friend's 2nd vehicle

  16. Service brakes, Hydraulic, Aug 9, 2021

    The contact owns a 2015 Ford Fusion. The contact stated that while his wife was driving at an undisclosed speed, the brakes failed to stop the vehicle in a reasonable time. The contact's wife continued driving and noticed that the brake pedal went to the floorboard when depressed. The contact inspected the vehicle and noticed that brake fluid was spraying onto the ground while his wife was depressing the brake pedal. The vehicle was towed to the dealer and diagnosed that the front driver’s side brake line had ruptured and needed to be replaced. The vehicle was not repaired and remained at the dealer awaiting the brake line to arrive. The manufacturer was not made aware of the failure. The failure mileage was 95,000.

  17. Power train, Aug 4, 2021, crash

    Safety Recall # 18S20 Shift Cable Bushing was completed by dealer 03/05/2020 during a visit for new tires. There were no symptoms of gear issue at that time. On 7/30/2021 the Shift Cable Bushing (installed per recall) FAILED (less than 15 mths later). After parking car in a parking garage, put the car in "P" Park, the car was turned off, key removed, exited vehicle. The car rolled forward striking the parking garage wall in front of parking spot. Even though the dash & shift indicated the car was in PARK - it was not. No warning on dash. Called AAA that discovered the Shift Cable Bushing was missing causing the Shift Cable to be dislodged. Recall #18S20 was supposed to correct this issue. It did not. The front of my vehicle damaged. Ford redid the recall following day but the car needs auto body work. No response from Ford Corporate, which is in Manila Philippines.

  18. Vehicle speed control, Aug 1, 2021

    The throttle body failed. Car went into limp mode. I used a code reader to investigate. Code was P211, throttle. Bought a throttle body at Ford dealer, $100.84 total parts with tax and throttle body and gasket. Replaced part and it runs fine so far. I was lucky to have been close to home when it happened. I did not find any recalls for this make model and year but throttle bodies commonly fail on Fords. It happened on July 31, 2021. Car had about 89,500 miles. Bought the car new from Bill Utter Ford in Denton, Texas in 2015.

  19. Wheels, Jul 26, 2021

    The contact owns a 2015 Ford Fusion. The contact stated that the driver’s side front tire lost air and became flat, but the independent mechanic was unable to remove the wheel from the vehicle due to the lug nuts being swollen. The vehicle was later taken to the local dealer who replaced the lug nuts. The cause of the failure was not determined. The manufacturer was not yet contacted. The failure mileage was 48,000.

  20. Engine and engine cooling, Jul 22, 2021

    We bought this car at the end of May 2020. When we bought it it had 48,000 miles on it. We have had this vehicle for 14 month and have religiously kept up on maintenance. Started having issues beginning of July 2021. Today, 7/22/2021 we received notice that the car needs a new engine due coolant leaking into the cylinders. We have only put 17,000 miles on this car. There is absolutely no reason for it to need a new engine.

  21. Electrical system, Engine, Jul 17, 2021

    I have received a message on my dashboard regarding 1. Engine Coolant Over Temperature 2. Power Reduced to Lower Engine Temperature. I have taken the car to a repair shop Thursday and Friday. I believe car is a lemon. Have had the vehicle for only 17 days. I can’t keep calling off work due to non operational vehicle. I would like to get this issue resolved or otherwise I would not be able to pay my car note

  22. Service brakes, Jul 16, 2021

    Brake Failure/ Right side passenger side brake hose failed. Heard a loud pop while having my foot on the brake. Went to start driving again and when I pressed my foot on the brake I couldn't stop. I had lost all braking. Brake fluid poured out and had to use the Emergency brake when getting towed to stop.

  23. Engine, Jul 8, 2021

    Took car in to ford dealership to have check engine light assessed. Was told there was a coolant leakage through the #1 cylinder and I would need to have the motor replaced. I was quoted $7100.

  24. Back over prevention, Jul 5, 2021

    While backing up the back up camera either immediately gives error message and is black, or begins to work but half way through screen will go black and give error message

  25. Electrical system, Air bags, Jul 4, 2021

    Randomly and without warning, the entire climate control system shuts off as well as the entire center console. The only message during this period is "temporarily lost communication with climate control". When all this shuts off, the drivers side controls for the windows becomes inoperative as well as the passenger side lock/unlock button. This renders a safety hazard because during times of heat and cold it becomes impossible to run the climate control or roll the windows down for any air movement. Also an extreme hazard is the passenger is unable to unlock the doors in even of an emergency. Occasionally when this happens, the air bag light will illuminate, causing unknown safety hazards in that aspect. I have contacted the dealership and was told it sounds like a potentially faulty computer module, or faulty wiring that could cost thousands to repair. The issue occurs 80% of the time the car is in operation and seems to happen more on hot days where it becomes critical to have air movement/AC.