2015 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,061 owner complaints filed for this model year. This is the 10th highest complaint count among 15 Fusion model years with reports.
Of the 2015 reports, 40 involved a crash and 6 involved a fire. 19 people were injured.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Service brakes, hydraulic, pedals and linkagesJan 13, 2022
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
Dealers will replace the brake pedal bumpers and clutch pedal bumpers, free of charge. Interim owner notification letters notifying owners of the safety risk were mailed on March 4, 2022. Owner notification letters were mailed on June 13, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S02.
Campaign 22V011000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Seat belts, frontAug 12, 2019
Ford Motor Company (Ford) is recalling certain 2015 Fusion and Lincoln MKZ vehicles. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
A failed seat belt anchor cable cannot properly restrain the front seat occupants, increasing their risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began September 9, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S25. Note: This recall is an expansion of a recall 16V-875.
Campaign 19V590000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Steering, electric power assist systemApr 28, 2015
Ford Motor Company (Ford) is recalling certain model year 2013-2015 Ford Fusion and Lincoln MKZ vehicles manufactured February 3, 2012, to March 20, 2015, and 2015 Ford Edge vehicles manufactured February 26, 2015, to February 28, 2015, and originally sold, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, Wisconsin and the District of Columbia. In the affected vehicles, snow or water containing road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist. Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.
Ford will notify owners, and dealers will apply sealer and replace the steering gear motor bolts as required. If one or more of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began on June 24, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S14.
Campaign 15V250000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Nov 18, 2014
Ford Motor Company (Ford) is recalling certain model year 2014-2015 Ford Fusion vehicles manufactured July 27, 2013, to October 31, 2014, 2015 Ford Fusion Hybrid vehicles manufactured February 24, 2014, to October 31, 2014, and 2015 Ford Fusion Energi vehicles manufactured July 14, 2014, to October 31, 2014. In the affected vehicles, the key may be able to be removed even while the transmission is not in Park. Thus, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 114, "Theft Protection and Rollaway Prevention."
If the key can be removed despite that the transmission is not in Park, a driver may think the vehicle is safety parked, when it is not, increasing the risk of a vehicle rollaway that could cause the vehicle to strike and injure the driver, other vehicle occupants, or bystanders.
Ford will notify owners, and dealers will repair the vehicles, free of charge. The recall began on December 15, 2014. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 14C11.
Campaign 14V736000 on NHTSA.gov
Representative owner complaints
1,061 reports, newest first.
Vehicle speed control, Service brakes, Sep 2, 2020
TRAVELING ON HIGHWAY AT 70 MPH WITH SUDDEN IMMEDIATE INABILITY TO MAINTAIN SPEED (LOSS OF POWER/ACCELERATION). VEHICLE NOT RESPONSIVE TO ACCELERATION REQUEST UNTIL BELOW 45 MPH AND BEHAVES ERRATICALLY (JUST STOPS RESPONDING AND CAR SLOWS). NO CHECK ENGINE LIGHT AND CAR OTHERWISE RUNS NORMALLY. ACCOMPANYING BEHAVIORS: BRAKE LIGHTS ARE CONSTANTLY ILLUMINATED (STUCK ON), EVEN WHEN NOT BRAKING AND ALSO WHEN CAR IS TURNED OFF AND KEY REMOVED. INTERMITTENTLY WHEN CAR IS STOPPED, MESSAGE "HILL START ASSIST NOT AVAILABLE" IS SHOWN. TOOK CAR INTO FORD DEALERSHIP WHO DIAGNOSED THE PROBLEM AND "FOUND BRAKE SWITCH ENGAGEMENT BUSHING MISSING FROM BRAKE PEDAL" AND OFFERED TO REPLACE THE "BRAKE PEDAL ASSEMBLY" AT A COST OF $1,062.35. FOUND SEVERAL FORUMS COMPLAINING OF THE SAME EXACT BEHAVIORS AND NOTING THAT THE OEM "BRAKE PEDAL STOP PAD" HAD BROKEN INTO PIECES. I ALSO REMEMBERED VACUUMING UP SOME PLASTIC PIECES FROM THE DRIVER FRONT FLOOR AREA NOT REALIZING WHERE THEY HAD COME FROM. THE "BRAKE PEDAL STOP PAD" ITSELF WHICH WOULD COST LESS THAN $5.00 IS NOT OFFERED BY FORD, SO PEOPLE ARE FINDING ALTERNATIVES WHICH MAY BE UNSAFE AND INCLUDE: "BRAKE PEDAL STOP PAD" NOT DESIGNED SPECIFICALLY FOR THIS VEHICLE, ZIP TIES, AND EVEN MAGNETS! OTHER FORD MODELS ARE AFFECTED AS WELL. SOME EXAMPLE FORUM LINKS BELOW. THIS SHOULD BE A RECALL. HTTPS://WWW.CARCOMPLAINTS.COM/FORD/MUSTANG/2015/BRAKES/SERVICE_BRAKES.SHTML HTTPS://WWW.MUSTANG6G.COM/FORUMS/THREADS/BRAKE-LIGHT-SWITCH-NEAR-PEDAL-FAILURE.122100/
Engine, Aug 31, 2020
FORD FUSION WITH 75000 MILES. REPAIR SHOP JUST DIAGNOSED MY ENGINE ISSUE AS A COOLANT LEAK INTO THE ENGINE BLOCK. THIS IS AN ONGOING PROBLEM WITH FUSIONS OF THIS AGE. REPAIR COST IS A REPLACEMENT OF THE ENGINE $8000.
Service brakes, Aug 30, 2020
I WAS IN THE DRIVE THRU OF A FAST FOOD RESTAURANT. WHEN I WENT TO PRESS ON THE BRAKE PEDAL, IT HAD NO PRESSURE BEHIND IT, AND I WAS JUST BARELY ABLE TO STOP THE CAR. I WAS ABLE TO GET THE CAR INTO A NEARBY PARKING LOT. I WAS JUST BARELY ABLE TO STOP THE CAR USING THE EMERGENCY BRAKE. MY CAR THEN SHOWED A LOW BRAKE FLUID WARNING ON THE DASH. SO I OPENED THE HOOD AND SAW THAT THE BRAKE FLUID RESERVOIR WAS COMPLETELY EMPTY. I HAD A FAMILY MEMBER COME PICK ME UP AND DRIVE ME HOME. I LATER CAME BACK WITH A BOTTLE OF BRAKE FLUID SO THAT I COULD TRY AND FIND THE LEAK. I DISCOVERED THAT THE DRIVERS SIDE FRONT BRAKE LINE HAS BEEN BLOWN OPEN, AND WAS LEAKING BRAKE FLUID AT A SUBSTANTIAL RATE. MY CAR IS STILL SITTING IN THIS PARKING LOT , AND I AM CURRENTLY MAKING PLANS TO HAVE IT TOWED TO A MECHANIC.
Engine, Aug 25, 2020
TL* THE CONTACT OWNS 2015 FORD FUSION. THE CONTACT STATED WHILE DRIVING AT 65 MPH THEN COMING TO COMPLETED STOP, THE VEHICLE STARTED VIBRATING. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE FAILURE REOCCURRED AFTER THE VEHICLE WAS TURNED OFF AND RESTARTED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A LONG BLOCK ENGINE NEEDED TO BE REPLACED DUE TO COOLANT LEAKING TO THE SECOND CYLINDER. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (ELK GROVE FORD LOCATED AT 9645 AUTO CENTER DR, ELK GROVE, CA 95757) WHERE THERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED AS OF YET. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND FILED A CASE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,000.
Steering, Aug 25, 2020
I WAS DRIVING AT APPX 30 MPH ON A CITY STREET, UPON STARTING TO STOP, I HEAR A LOUD NOISE AND I LOST THE ABILITY TO STEER MY CAR. THE BOLT THAT HOLDS THE POWER STEERING ASSIST MOTOR TO THE RACK AND PINION BROKE AND LEFT ME WITH NO STEERING CAPABILITIES. FORD ISSUED A RECALL (15S14) FOR THIS BOLT CORROSION PROBLEM. IT WAS REPLACED IN 2016, HOWEVER THE SAME EXACT PROBLEM OCCURRED AGAIN AND UPON INSPECTING BOLT IT WAS DETERMINED THAT IT WAS IN FACT CORRODED AND CRACKED 3/4 OF THE WAY BEFORE THE FINAL BREAK. THIS IS A SERIOUS SAFETY ISSUE WITHIN THE FUSION LINE OF CARS, THE RECOMMENDED "FIX" ACTION THAT WAS TAKEN IS NOT ADEQUATE TO MITIGATE THIS PROBLEM FROM FURTHER HAPPENING AND POTENTIALLY CAUSING SERIOUS CONSEQUENCES TO DRIVERS WHO ASSUME THIS ISSUE HAS BEEN "FIXED" BECAUSE THEY'VE TAKEN THEIR CAR IN FOR RECALL MEASURES. THIS ISSUE WILL CAUSE SERIOUS DAMAGE OR LOSS OF LIFE IF NOT REMEDIED BY FORD IMMEDIATELY.
Service brakes, Aug 19, 2020
IN JUNE 2020, WHILE DRIVING AND BRAKING FOR STOP SIGNS AND TRAFFIC LIGHTS, BRAKE PEDAL STARTED TO GET A LITTLE MUSHY, THEN THE NEXT TIME I STEPPED ON BRAKE I HEARD/FELT A "POP" AND BRAKES WERE FAILING AND BRAKE FLUID LIGHT CAME ON. I PULLED OFF AND A MECHANIC SAW THAT THE LEFT BRAKE LINE WAS BROKEN, UNSAFE TO DRIVE AND WOULD NEED REPLACING. TODAY AUG 19, 2020, AS I WAS STEPPING ON BRAKE TO SHIFT INTO GEAR, I HEARD THAT SAME "POP", MY BRAKE PEDAL WENT DOWN VERY FAST. I INSPECTED CAR AND FOUND BRAKE FLUID SPRAYED ALL OVER RIGHT FRONT WHEEL WELL AND BRAKE LINE WAS BROKEN, MAKING IT UNSAFE TO DRIVE. I AM VERY THANKFUL THIS DID NOT HAPPEN YESTERDAY WHILE DRIVING ON FREEWAY AND ALL OVER CITY STREETS AND UP AND DOWN HILLS. I HAVE REPAIR INVOICES FOR BOTH OCCURRENCES IN JUNE AND AUG, BUT AM UNABLE TO SCAN AND ATTACH AT THIS TIME.
Fuel/propulsion system, Aug 15, 2020
STALLS OR WON'T START AFTER FILLING GAS TANK. SOMETIMES IT TAKES 5 TO 10 .MINUTES TO START. HAS STALLED NUMEROUS TIMES WHEN I WAS AT A INTERSECTION AND TRIED TO PULL OUT. GETS P1450 ERROR CODE..
Latches/locks/linkages, Aug 14, 2020
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V177000 (LATCHES/LOCKS/LINKAGES) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT CONTACTED AUTONATION FORD CORPUS CHRISTI (ADDRESS: 6250 S. PADRE ISLAND DR, CORPUS CHRISTI, TX 78412; PHONE: (361) 444-0125) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Engine, Aug 11, 2020
UPON NUMEROUS ROUGH START UPS MY FORD FUSION WITH A 1.5L ECOBOOST ENGINE, MY CHECK ENGINE LIGHT ILLUMINATED. I SCHEDULED DIAGNOSTIC SERVICE AT MY PREFERRED FORD DEALER AND THEY DISCOVERED MIS FIRINGS IN THE CYLINDERS. THEY INFORMED ME THIS IS A VERY COMMON PROBLEM WITH THE FORD 1.5L ECOBOOST ENGINE. THERE HAVE BEEN MULTIPLE TSBS ON THIS ISSUE WHICH REQUIRES A NEW ENGINE REBUILD. THERE ALREADY WAS A RECALL WITH THE 1.6L ECOBOOST ENGINE. I WAS JUST INFORMED BY THE DEALER THAT FORD WILL NOT COVER ANY EXPENSES RELATED TO THE REPAIR. THE CAR IS A 2015 WITH 68K MILES WITH ALL SCHEDULED MAINTENANCE PERFORMED BY FORD. THIS IS DISHEARTENING TO SAY THE LEAST WITH A COMPLETE PRODUCT FAILURE.
Service brakes, Aug 7, 2020
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT WHILE ATTEMPTING TO PLACE THE VEHICLE IN PARK, THE BRAKE PEDAL WAS DEPRESSED AND THE BRAKE HOSE FRACTURED WHICH CAUSED BRAKE FLUID TO LEAK FROM THE VEHICLE. THE FOLLOWING DAY THE CONTACT STATED SHE ATTEMPTED TO POUR ADDITIONAL FLUID IN THE RESERVOIR HOWEVER, SHE WAS UNABLE TO RESTART THE VEHICLE. THE VEHICLE MADE AN ABNORMAL NOISE AND WAS UNABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO FAIR OAKS FORD LINCOLN (2055 W. OGDEN AVE, NAPERVILLE, IL 60540). THE DIAGNOSIS WAS A RIGHT FRONT BRAKE HOSE RUPTURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 32,000. *LN THE MANUFACTURER OFFERED A DISCOUNT ON THE REPAIR BUT SAID THAT THE REPAIR WAS NOT COVERED UNDER THE EXTENDED WARRANTY. *DL
Engine, Aug 5, 2020
BOUGHT MY VEHICLE NEW 5.5 YEARS AGO AND HAS 84,000 MILES. NOTICED A RUMBLING COMING FROM THE ENGINE AND THEN THE CHECK ENGINE LIGHT CAME ON. I LOOKED UNDER THE HOOD AND SAW I WAS DANGEROUSLY LOW ON COOLANT. TOOK IT TO THE SHOP AND TURNS OUT THAT DUE TO A DEFECT WITH THE 1.5L ECOBOOST ENGINES, COOLANT WAS LEAKING INTO THE CYLINDER 3 CAUSING IT TO MISFIRE. THE ISSUE IS EXACTLY WHAT IS DESCRIBED ON THE FORD TSB #20-2100. SINCE I'M JUST PASSED MY WARRANTY I AM NOW STUCK PAYING FOR A NEW ENGINE ON A 5.5 YEAR OLD VEHICLE.
Engine, Aug 4, 2020
FORD FUSION 2015 1.5L. COOLANT SYSTEM PRESSURE TESTED AND COOLANT FOUND LEAKING INTO CYLINDER NUMBER 1, DUE TO MANUFACTURING FAULT. 73,3000 MILES ON CLOCK. APPARENTLY A NEW ENGINE IS NEEDED. FORD WILL NOT COVER THE COST OF THE ENGINE REPLACEMENT UNTIL THEY ARE FORCED TO. ENGINE CAN CATCH ON FIRE.
Service brakes, Aug 4, 2020
THE BRAKE HOSE RUPTURED WHILE PARKED.
Engine, Aug 3, 2020
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WAS RUNNING ROUGH WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO PARKS FORD OF GAINESVILLE (3333 N. MAIN ST, GAINESVILLE, FL 32609, (352)372-4251) FOR A ROUTINE MAINTENANCE CHECK-UP. THE CONTACT STATED THAT THE CHECK ENGINE WARNING LIGHT ILLUMINATED AFTER THE VEHICLE WAS RETRIEVED. THE CONTACT CALLED BACK THE SAME DEALER AND SCHEDULED AN APPOINTMENT TO HAVE THE VEHICLE DIAGNOSED. THE CONTACT WAS INFORMED THAT IF THE CHECK ENGINE WARNING LIGHT WAS TO START FLASHING THAT WOULD INDICATE A SEVERE ENGINE FAILURE. UPON INVESTIGATION, THE CONTACT BECAME AWARE OF A MANUFACTURER COMMUNICATION FOR WATER INTRUSION INTO THE ENGINE ON SIMILAR VEHICLES. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 102,000.
Engine, Jul 28, 2020
CAR STALLED ENGINE STALLED GOING AROUND 50 MPH ON THE INTERSTATE BROUGHT TO FORD DEALERSHIP THEY ADVISED TO REPLACE THE ENGINE DESPITE THE CAR ONLY BEING A 2015 MODEL AND HAVING 80K MILES. I CONTACTED FORD IN HOPES OF GETTING SOME SORT OF ASSISTANCE BUT THEY REFUSED TO HELP. I COULD HAVE BEEN HIT FROM BEHIND AS THE CAR STALLED MULTIPLE TIMES ON THE WAY TO THE DEALERSHIP.
Engine, Jul 28, 2020
CHECK ENGINE LIGHT CAME ON. MISFIRE CYLINDER 1. 2 DAYS LATER THE CAR OVERHEATED. THE COOLANT WENT FROM FULL TO EMPTY. COLLANT WENT INTO ENGINE. CAR WAS BEING DRIVEN ON THE HIGHWAY.
Electrical system, Jul 24, 2020
THE VEHICLE ELECTRICAL SYSTEM SHUTS DOWN AND THERE IS NO POWER AT ALL TO ANY SYSTEM. THIS HAS HAPPENED NUMEROUS TIMES. THE LAST TIME THE DEALER REPROGRAMMED THE COMPUTER AND THOUGHT THAT FIXED IT. BUT IT DIED AGAIN LAST WEEK.
Fuel/propulsion system, Jul 24, 2020
MY ENGINE LIGHT CAME ON. SO I WENT TO 2 DIFFERENT COMPANIES AND THEY TOLD ME THAT THERE WAS A MISFIRE IN CYLINDER 2. I REPLACED THE COILS AND PLUGS. THE ENGINE LIGHT CAME ON AGAIN SO I TOOK IT TO FORD. THERE THEY TOLD ME COOLANT WAS GETTING INTO MY CYLINDERS. THEY TOLD ME THAT IT WOULD COST $6,731 TO FIX A PROBLEM THAT MULTIPLE PEOPLE WITH THE SAME CAR AND MULTIPLE DIFFERENT YEARS ARE HAVING. THE CAR STILL MOVES BUT NOW IT'S OVERHEATING EVERY 3 MINUTES.
Electrical system, Structure, Jul 21, 2020
TRUNK OPENED WHILE GOING DOWN A HIGHWAY. HAS OPENED ON ITS OWN MULTIPLE TIMES WHILE IN MOTION, TWICE WHILE STATIONARY.
Engine, Jul 15, 2020
TL* THE CONTACT OWNS A 2015 FORD FUSION. THE CONTACT STATED THAT THE ENGINE EXPERIENCED A MISFIRE AT START-UP. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE VIBRATED ABNORMALLY WITH THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO FORD STORE SAN LEANDRO (1111 MARINA BLVD, SAN LEANDRO, CA 94577) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ENGINE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 94,000.
Engine, Jul 14, 2020
6/15/20 I WENT TO DEALERSHIP WITH CHECK ENG. LIGHT ON,I WAS TOLD MY ENGINE BLOWN UP WITH WATER GOING IN TO #1 CYLINDER AND NEEDED TO REPLACE MY ENGINE.I WAS 15 DAYS OUT OF WARENTY AND ONLY HAD 56834 MILES ON CAR. IICALLED FORD MOTOR CO. THEY DECLINED TO HELP ME KNOWING THIS WAS A ON GOING PROBLEM. MY DEALERSHIP IS TRYING TO HELP BUT FORD MOTOR CO.REFUSES TO STEP UP AND FIX A ON GOING PROBLEM .DRIVEING THE CAR WILL LOSE POWER AND START TO MISS AND START JERKING AND STARTS TO SHUT DOWN.
Engine, Jul 12, 2020
BOUGHT MY FORD FUSION USED FROM A DEALERSHIP AT END OF DECEMBER WITH 78K MILES. CHECK ENGINE LIGHT WAS ILLUMINATING SO I TOOK THE CAR TO FORD DEALERSHIP TO HAVE A DIAGNOSTIC DONE BECAUSE THE CAR WAS SHAKING AND KEPT MISFIRING AND MY COOLANT KEPT BECOMING LOW ONLY AFTER A FEW DAYS. UPON DIAGNOSIS I WAS INFORMED THAT THERE WAS COOLANT LEAK SHOOTING OUT TO CYLINDER 4 AND CAUSED DAMAGE TO THE SPARK PLUG THAT WAS CAUSED BY AN ENGINE DEFECT. MY EXTENDED WARRANTY CAME OUT AND LOOKED AT THE ISSUE AGREED THE ENGINE NEEDED TO BE REPLACED BUT THEY DENIED THE CLAIM BECAUSE THIS IS AN ENGINE DEFECT THAT FORD IS AWARE OF FOR THIS MODEL PER THE TSB BULLETIN FORD PUT OUT. FORD WON'T FIX THEIR ISSUE AND IM HERE GETTING THE SHORT END OF THE STICK. MY CAR IS STILL NOW IN THE SHOP AS IM TRYING TO FIGURE OUT HOW TO GET THE MONEY TO FIX SOMETHING THAT FORD ALREADY KNEW WAS MESSED UP. THIS IS RIDICULOUS. AS THIS SEEMS TO BE AN ISSUE WITH OTHER OWNERS WITH THIS MODEL.
Engine, Jul 6, 2020
BOUGHT MY FORD FUSION1.5L USED FROM A PRIVATE DEALERSHIP IN APRIL 2019 AT 88K MILES. FEW MONTHS LATER NOTICE SLIGHT DROP IN COOLANT RESERVOIR. BY MARCH 2020, ENGINE STARTED SHAKING ONE DAY WHICH FOLLOWED BY ILLUMINATED CHECK ENGINE LIGHT, MISFIRING CODE FOR CYLINDER 2 AND 3 WERE PULLED USING OBD SCAN TOOL. SPARK PLUGS WERE REPLACED, AND PROBLEMS WENT AWAY UNTIL MAY 2020, NOTICED A FASTER RATE OF COOLANT LOSS, THEN ENGINE VIBRATES AND IDLING ROUGH. CODE FOR MISFIRING IN CYLINDER NUMBER 3. AFTER SOME RESEARCH OVER THE INTERNET, SEEMS LIKE IT'S A MANUFACTURE DEFECT. CAR IS CURRENTLY SITTING TO PREVENT FURTHER DAMAGES TO THE ENGINE. PLEASE HELP!
Structure, Jul 6, 2020
I WAS DRIVING AND MY DOOR FLEW OPEN AND WILL NOT LATCH. I AM NOW UNABLE TO CLOSE THE DOOR.
Service brakes, Jul 1, 2020
HEARD A POP WHEN I PRESSED ON THE BRAKE PEDAL WHEN I WAS STOPPED. BROKE THE BRAKE LINE. BRAKE FLUID LEAKED OUT EVERYWHERE AND EVENTUALLY LOST ALL USE OF THE BRAKES. THE SHOP SAID THAT THAT THE RUBBER HOSE ON BOTH SIDES WERE SWOLLEN. THE PASSENGER SIDE WAS WEAK AND BROKE.