2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints: steering
184 reports, newest first. Show all
Steering, Jul 1, 2026
The contact owns a 2016 Ford Fusion. The contact stated that while driving 70 MPH, the vehicle suddenly lost power steering functionality and nearly crashed. The contact swerved and slammed on the brake pedal abruptly, causing the contact to strike the left side of the head against the upper side of the driver's side window. The contact sustained a headache, a bump and dizziness and sought medical attention. The power steering warning light was illuminated after the failure. The vehicle was taken to the dealer, where it was diagnosed and determined that the power steering assembly needed to be replaced. The vehicle was not repaired. The contact stated that the failure was associated with NHTSA Campaign Number: 19V632000 (STEERING). The contact resided in Wisconsin, which was one of the States listed in the recall. The manufacturer was notified of the failure and informed the contact that no assistance would be provided because the vehicle was not covered under warranty. The failure mileage was approximately 178,000.
Steering, Electrical system, Service brakes, Jun 11, 2026
After hitting 100,000 mile my car electronics failed and caused my steering to fail and all other safety equipment like airbags and brokering system
Steering, May 14, 2026
I took my car to have recalls fixed. The next time I drove it after that my power steering shut off while driving. The warning lights for "Hill Start Assist Not Available" and "Service AdvanceTrac" came on. After some research it looks like I have the exact problem for recall 19S26. However when I called the dealership they couldn’t find the documentation if they fixed this or not on my vehicle. They said since it is not an open recall they do not have to fix it. Can you please open/reopen this recall for my vehicle so I can address this specific issue.
Steering, Service brakes, Hydraulic, May 8, 2026
The contact owns a 2016 Ford Fusion. The vehicle was serviced under NHTSA Campaign Numbers: 23V162000 (SERVICE BRAKES, HYDRAULIC) and 19V632000 (STEERING), but the failure persisted. A month after the recall repairs were completed, while driving at an undisclosed speed, the brake warning light was illuminated and blinked, and the steering wheel failed to function as intended. The contact used force to veer the vehicle to the side of the road. Once the contact was able to pull to the side of the vehicle, the engine was turned off. The contact called her boyfriend, who drove to the site of the incident and assisted the contact and pushed the vehicle to the residence. The dealer was contacted and at first refused to inspect the vehicle. The contact called the dealer again, and the dealer sent a mobile mechanic to the residence. However, no cause for the failure was found. The contact was informed that a diagnostic test would be performed on the vehicle. However, the contact would be responsible for the bill. The vehicle remained at the residence unrepaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
Steering, Apr 27, 2026, crash
The contact owns a 2016 Ford Fusion. The contact stated that while his wife was making a left turn, the steering wheel lost steering capabilities, and the vehicle did not steer as intended. The vehicle then ran into a divider on the four-lane highway and then came to a full stop. The contact did not sustain any physical injuries, but his wife sustained emotional injuries. A police report was filed. The contact's wife did not receive medical attention. The vehicle was towed to an independent mechanic, where the failure could not be replicated. The vehicle was then returned to the residence. The contact was notified, and the vehicle was taken to an independent mechanic, where the failure could not be replicated. The manufacturer was notified of the failure. The failure mileage was approximately 206,000.
Steering, Service brakes, Engine, Apr 7, 2026
I called way scarff ford to have the safety recalls taken care. Got my appointment, stopped the car off in the morning. They kept the car for 3 days and after the 3rd day they said everything is good to go. Go there in Auburn WA couldn't find my car. Took 4 people or including myself. Then it took another half hour to 45 min to find my car. Go get in the vehicle and something doesn't seem right. Everything still felt the same. I look under the hood and find that the the recalls for the cable bushing wasn't corrected so let led me to think that the other recalls were not completed. Befote calling ford corporate to have this issue taken care of we called [XXX] in enumclaw to have this taken care of. Since the car was at way scarff my car started to act funny. Lean idle, really rough idle vibration with now a code P0299 which is the underboost. I do not think they hooked the hoses up correctly. So now my car is acting really funny. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Mar 31, 2026
The steering gear went out causing the steering wheel to completely lock up. It’s costing thousands of dollars to repair. Not sure why this recall isn’t associated with my VIN number but other 2016 ford fusions. My car is in the shop now to be fixed and was quoted over 3k
Steering, Mar 26, 2026
The contact owns a 2016 Ford Fusion. The contact stated that while driving at an undisclosed speed, the steering wheel started to shake while driving at slower speeds, and the shaking ceased while driving at higher speeds. The message "Steering Fault - Service Now" was displayed. The vehicle was taken to an independent mechanic who diagnosed an ABS and power steering failure and determined that the power steering rack unit needed to be repaired. The independent mechanic scanned the vehicle and retrieved DTC: U0131, 87-48, C102D, 00-8a, and C200D, 49-08. The contact related the failure to NHTSA Campaign Number: 19V632000 (Steering). The manufacturer was notified of the failure. The approximate failure mileage was 104,000.
Steering, Mar 12, 2026
My 2016 Ford Fusion SE had a prior safety recall repair in 2020 involving replacement of the steering wheel retaining/attachment bolt with a longer bolt. The bolt now appears to be loosening again. This seems like a recurrence or failure of the prior recall remedy. The dealer told me I had to pay out of pocket and ford corporate said the repair only had a 12-month warranty, but this is a steering safety issue involving the same recalled condition. I am concerned the steering wheel could loosen or separate from the steering column.
Steering, Power train, Electrical system, Feb 27, 2026
I get in my 2016 Fusion to go to dinner and I can barely turn my steering wheel. I put it in park and check the power steering fluid. FULL. I tried resetting the power steering assist by starting the car and turning all the way left then right then center. Still can barely turn. Tried disconnecting the battery hoping it would be an electrical glitch. Come to find out it’s could be a steering assist motor on the steering column that’s going bad and CAN CAUSE THIS PROBLEM WHILE DRIVING! That’s insane!
Steering, Jan 25, 2026
STEERING WHEEL ALMOST DETACHED FROM STEERING CULLUM. THERE IS A RECALL ALREADY ATTACHED TO OTHER 2016 FORD FUSIONS BUT NOT MY TRIM MODEL (2016 FORD FUSION ENERGY PLUG IN HYBRID). THE VEH IS NOT DRIVABLE
Steering, Other or unspecified, Dec 19, 2025
Transition light it pulls when put into gear and lost power when trying to accelerate when driving.
Steering, Dec 8, 2025
Lost power in the steering wheel. My safety and others is at risk because the steering wheel locks up completely at slow speeds and it's difficult to turn the steering wheel when turning a corner or trying to back up. The problem has been confirmed by an independent service center. The component has only been inspected by an independent service center. On 12/5/25 I received a warning on the dashboard, Steering Assist Fault. I drove to work and parked the car. When I got in the car around noon and proceeded to drive the steering wheel was really difficult to turn and I started seeing other notifications that flashed on the screen. As I drove the steering wheel because more difficult to turn. At low speed the steering wheel locked up and I managed to pull the car over to get out of traffic.
Steering, Structure, Service brakes, Oct 18, 2025, crash
This is a notice for Ongoing consumer fraud and deceptive business practices that are negatively affecting the community and jeopardizing life and safety and through unsafe work practices that are negatively affecting the community’s safety and well being. When I returned to request official documentation of their unsafe work practices, I was lacked up by the employees and manager [XXX] , who thought it was hilarious that the wheel fell off my vehicle and then I could’ve been killed and The occurrence that happened to me is not a one time occurrence it is continuing to affect the community as a whole. This is a complaint regarding ongoing bad business practices that is not safe. would somebody please look into this and make sure that our community is safe and that unsafe work practices are corrected in the best interest and safety of the community in mind. 49 U.S.C. § 30101 (Purpose and policy) — defines the purpose of the Safety Act: to reduce traffic accidents, deaths, and injuries by prescribing safety standards, research, etc. As of October 18 of 2025 I pulled these off the Internet reviews reflect an ongoing pattern of unsafe business practices, from what people are saying and unethical business conduct. somebody please look into this and follow up on each review post and pull records from past customers. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Steering, Jul 22, 2025
The contact owns a 2016 Ford Fusion. The contact stated that after her son started the vehicle, the steering wheel was difficult to turn in either direction. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 18V167000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was unknown.
Steering, Electrical system, Vehicle speed control, Jun 30, 2025
Electric Power Steering Motor Attaching Bolts Corrode (NHTSA 19V-632, OEM 19S26): Corrosion of bolts in the electric power steering system can lead to loss of power steering assist in 2016 Ford Fusion and Lincoln MKZ vehicles in certain states. Dealers will replace bolts and apply a sealant, or install a new steering gear.
Steering, Power train, Other or unspecified, Jun 25, 2025
purchased a used vehicle. At the time of purchase, there were no visible issues with the car. However, approximately 20 days later, a significant jerking and knocking problem related to the transmission appeared. Due to this issue, I stopped using the vehicle for a while. After consulting with a mechanic, I was informed that the transmission needs to be replaced. As of now, the car is struggling significantly to move. When I turn the ignition, the engine starts, but the vehicle does not move. If I turn the ignition off and restart it, it may move slightly after shaking the vehicle, but then it quickly stops and displays an error again. In this condition, the vehicle is not drivable. Unfortunately, the person I bought the car from refused to accept any responsibility or take the car back, despite my clear communication about the issue. Additionally, the following issues have also started to occur: The steering wheel becomes stiff suddenly. This resolves temporarily after turning the ignition off and on again. The brake pedal sometimes vibrates as if it’s losing pressure. I can clearly feel this under my foot while braking. Sensor malfunctions have also started to appear. The current condition of the vehicle poses serious safety and functionality concerns. Unfortunately, I am not financially able to cover any additional repair costs. Therefore, I would like to know if there is anything legally or technically that can be done regarding this matter. Otherwise, I will be forced to sell this vehicle as scrap. Thank you in advance for your support and assistance. Sincerely,
Steering, Jun 17, 2025
I purchased a 2016 Ford Fusion S new from the dealership in 2016. Earlier this year, multiple indicator lights turned on including "Service AdvanceTrac", ABS light, steering and hill assist lights. As time progressed, the Power Steering has become more of an issue to a point now that it is difficult to make tight turns going at low speed. I never received a recall notice, but when I did a search of the 2016 Ford Fusion S vehicle, there is an outstanding recall on similar models in 19V632000. The list of states include the state of Missouri which is where the vehicle was purchased from. At the time the recall notice was sent out (August 28, 2019), the vehicle would have been registered in Kansas. A search by the VIN number does not show a recall notice for it. Presently, the vehicle is registered in Iowa. I hope to get review of my VIN number to see if this recall should have included my vehicle as there are similar models distributed in similar states, with exact issues pertaining to my vehicle which was not included in the initial recall. I have service scheduled for this vehicle at an authorized Ford dealership on July 17th, 2025 which was the earliest I could get the car in. I'm concerned as this is a substantial issue that puts the vehicle at risk for a serious malfunction should the power steering fail completely while being operated. This is a relatively low mileage vehicle for the year which likely why the issue hasn't arose until this point. I appreciate your time and consideration on this matter.
Steering, Jun 13, 2025
The contact owns a 2016 Ford Fusion. The contact stated while the vehicle was parked, the steering wheel failed to function as intended. The contact stated that the assist fault error and an unknown warning light was illuminated. The vehicle was towed to the dealer where it was diagnosed with steering gear failure. The contact was informed that the steering gear needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 38,263.
Steering, May 16, 2025
My car is a 2016 Ford fusion and it was working fine until February of 2025. There was a message that appeared on the dashboard as soon as I started the car. The message was “steering loss, stop safely” making it extremely difficult to turn. The steering can’t even turn left or right. It’s locked in place. I had to get it towed and now it’s undrivable. I can’t even get it fixed because my specific VIN # is not listed for a recall and I’m unsure what to do. I need help what can I do?
Steering, May 12, 2025
The contact owns a 2016 Ford Fusion. The contact stated while driving 30 MPH, the steering wheel seized. The contact stated that the instrument cluster and the radio turned off unintendedly. The contact stated that the power train, hill assist, and several other unknown warning lights were illuminated. The contact stated that the steering wheel failed to function as intended. The contact pulled over to the side of the road and turned off the vehicle. The vehicle was able to be restarted after several attempts. The vehicle was taken to two dealers; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The contact was advised to contact the NHTSA Hotline to report the failure. The contact stated that the failure persisted. The contact related the failure to NHTSA Campaign Number: 19V632000 (STEERING); however, the VIN was not included. The failure mileage was approximately 66,000.
Steering, Service brakes, Forward collision avoidance, May 5, 2025
The ABS module is faulty and light will come on at random times and makes steering hard and braking on right side of vehicle is hard. I have taken it to Raceway Ford of Hartsville and they are having a hard time getting the part due to it being called obsolete but I think it needs to be on the recall list as well due to it being a safety concern on my vehicle.
Steering, Forward collision avoidance, Apr 30, 2025
I have never had this issue before with this car. I started the car up to go to the store and saw all these lights on my dash. I keep my car maintained well. Tires, oil, tune up etc… and when I saw the lights on the dash it said service advance trac and steering loss stop safely with 2 other icons above it. So I didn’t know what that was so I sent to get power fluid not knowing it wasn’t a reservoir. I know Ford had/has a recall on 2016 ford fusions model for THIS EXACT ISSUE! My steering cannot turn at all I need my car, PLEASE I am on disability and it’s not right that the recall won’t cover all ford of this model with this issue. I beg, I need my car fixed.
Steering, Electrical system, Mar 28, 2025
I have had road salt contamination with the electrical wiring to the power steering causing the wires to become brittle and break causing a power steering failure in a right curve which caused the steering wheel to jerk the car to the left nearly causing a collision. The power steering failed again due to high friction inside steering gear and has a broken bolt on the EPAS motor to the steering gear.
Steering, Mar 27, 2025
The contact owns a 2016 Ford Fusion. The contact stated while driving at an undisclosed speed, the steering wheel seized, and the power steering warning light was illuminated. The contact stated that the steering wheel became difficult to turn. The vehicle was able to be restarted. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for further assistance. The failure mileage was approximately 200,000.