2016 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.
Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Power train, manual transmissionJun 9, 2026
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.
Campaign 26V376000 on NHTSA.gov
Back over prevention, sensing system, cameraOct 13, 2025
Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.
A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.
Campaign 25V695000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 17, 2023
Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.
Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.
Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.
Campaign 23V775000 on NHTSA.gov
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.
Campaign 22V413000 on NHTSA.gov
Latches/locks/linkages, doors, latchMar 23, 2020
Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.
Campaign 20V177000 on NHTSA.gov
Steering, electric power assist systemAug 29, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.
Campaign 19V632000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.
Campaign 19V362000 on NHTSA.gov
Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.
Campaign 18V471000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Seat belts, frontDec 5, 2016
Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.
If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.
Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.
Campaign 16V875000 on NHTSA.gov
Seat belts, front, anchorageApr 27, 2016
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."
An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.
Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.
Campaign 16V250000 on NHTSA.gov
Fuel system, gasoline, storageOct 1, 2015
Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
A fuel tank that cracks may leak fuel, increasing the risk of a fire.
Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.
Campaign 15V618000 on NHTSA.gov
Representative owner complaints: steering
184 reports, newest first. Show all
Steering, Sep 30, 2019
THIS BEEN A PROBLEM SINCE 2016 & ITS 2019... CRAZY IT NEVER BEEN A RECALL FOR THIS SITUATION AND I READ LOADS OF COMMENTS OF HOW PEOPLE GOT HURT OR ALMOST GOT HURT FROM THIS & GET REJECTED FROM FORD ON FIXING THE PROBLEM & NOT WANTING TO ADDRESS IT... THIS [XXX] NOT RIGHT & SHOULDN'T BE HAPPENING N BE RECALLED IMMEDIATELY... IF YOU HAVING THESE PROBLEMS PLEASE SIGN UP TO VOICE YOUR COMPLAINT N DON'T JUST READ IT. MORE COMPLAINTS THE BETTER CHANCE OF GETTING THEM TO FIX THE [XXX] CARS THEY [XXX] UP N SELL PPL... I'M SCARED TO DRIVE THE ONLY CAR & TRANSPORTATION I HAVE TO WORK BECAUSE I FEAR ME TURNING TO HARD OR TIGHT N THE WHEEL LOCKING UP WHILE CAR IN MOTION N I GET INTO A ACCIDENT N GET KILLED... LUCKY IT HAPPENED WHEN PULLING INTO A GAS STATION... THE STEERING WHEEL LOCKED UP AND HAD NO CONTROL OVER IT... MESSAGE SHOW UP SAYING "POWER STEERING ASSIST FAULT" ONLY WAY TO FIX THIS IS TO TURN THE CAR OFF N RESTART IT & BY DOING THAT IT'S A TEMPORARY FIX INTO U MAKE ANOTHER HARD TURN & [XXX] UP PART ABOUT IT IS THAT ONCE U RESTART THE CAR THE LIGHT GO OFF N MESSAGE AND WILL NOT SHOW BACK UP INTO THE PROBLEM OCCUR AGAIN MAKING IT HARD TO SHOW PROOF... THIS NEED TO BE INVESTIGATED & RECALLED.. NO ONE HAVE 2 OR 3K SITTING AROUND TO FIX THIS [XXX] N NOT OUR FAULT.. PEOPLE HAVE THIS PROBLEM WHILE THEY CAR HAVE 30K MILES... MINE HAVE 70K N HAVE THE PROBLEM... PLEASE MAKE A ACCOUNT & VOICE THE COMPLAINT ONE HERE & NATIONAL TRAFFIC SAFETY ADMINISTRATION SO THIS CAN BE INVESTIGATED & RECALLED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Electronic stability control (ESC), Sep 29, 2019
POSER STEERING WILL RANDOMLY QUIT ALONG WITH HILL ASSIST AND TURN THE AIRBAG LIGHT ON. HAVE BEEN TO THE DEALERSHIP WHERE WE WERE CHARGED $140 TO BE TOLD NOTHING WAS WRONG NOW THE POSE STEERING IS COMPLETELY GONE AND WILL NOT RESET.
Steering, Sep 29, 2019
STEERING ASSIST FAULT... WILL LOCK YOUR STEERING WHEEL WHILE YOU DRIVING YOUR CAR.. ITS LOTS OF COMPLAINTS ABOUT THIS ALL OVER THE INTERNET WILL THE 2016 FORD FUSION AND IT NEVER GOT A RECALL FOR THIS... ITS DANGEROUS, I THOUGHT IT WAS BRAKES OR WHEEL ALIGNMENT BUT ITS A POWERING ERROR.
Steering, Sep 29, 2019
WHEN MAKING A WIDE OR QUICK TURN, THE CAR STEERING WHEEL WILL LOCK UP & WHILE THE CAR IN MOTION & PULL TOWARDS ONE SIDE AND DASH LIGHTS WILL SHOW UP SAYING "STEERING ASSIST FAULT SERVICE REQUIRED" AND I WILL NOT BE ABLE TO TAKE CONTROL OF STEERING WHEEL UNLESS I TURN CAR OFF AND THEN THE DASH LIGHT WILL TURN OFF N NOT SHOW UP INTO PROBLEM OCCUR AGAIN.. VERY DANGEROUS N HAPPY IT HAPPENED WHEN I GOT OFF THE HIGHWAY... 3RD TIME TODAY IT DID THIS, SUCKS TO NOT BE ABLE TO FEEL SAFE DRIVING YOUR VEHICLE, CANT DRIVE IT INTO THIS FIX.
Steering, Electronic stability control (ESC), Sep 27, 2019
WHILE DRIVING ON THE HIGHWAY TO WORK MY STEERING SUDDENLY LOCKED UP AND JERKED AND THEN I GOT MULTIPLE ALERTS AND LOST POWER STEERING. THE ALERTS WERE "SERVICE ADVANCETRAC" "STEERING ASSIST FAULT SERVICE REQUIRED" "HILL ASSIST NOT WORKING" "SERVICE BATTERY CHARGING SYSTEM" AND THERE WERE TWO TRACTION CONTROL LIGHTS. AFTER WORK THE TRACTION CONTROL LIGHTS AND ALERTS WERE STILL ON AND I DID NOT HAVE POWER STEERING ON THE DRIVE HOME.
Steering, Sep 3, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION ENERGI. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN AN UNKNOWN RECALL REGARDING THE STEERING. RICK BALL FORD LINCOLN SEDALIA (2505 W BROADWAY BLVD, SEDALIA, MO 65301, 660-826-5200) WAS NOTIFIED AND STATED THAT THE VEHICLE DID NOT QUALIFY FOR THE RECALL. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THIS WAS A NEWLY ISSUED RECALL AND THE REMEDY WAS NOT AVAILABLE. THE CONTACT INFORMED THE MANUFACTURER THAT SHE WOULD BE MOVING WITH HER HUSBAND TO HAWAII AND, IN ORDER FOR THE VEHICLE TO BE IMPORTED, THERE COULD BE NO ACTIVE RECALLS. THE MANUFACTURER OFFERED NO ASSISTANCE REGARDING THE MATTER. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Steering, Other or unspecified, Aug 13, 2019
I WAS GETTING READY TO LEAVE MY PLACE OF EMPLOYMENT IN THE PARKING LOT AND I TRIED TO PUT MY CAR IN DRIVE BUT THE GEAR SHIFT WAS NOT REGISTERING. GEAR SHIFT INSIDE THE CAR SAID DRIVE BUT MY CAR WAS STILL IN PARK. LATER FOUND OUT AFTER I DID SOME INSPECTING THAT THE SHIFT CABLE BUSHING HAD POP OFF, AND THAT'S WHY I WASN'T ABLE TO MOVE MY CAR
Steering, Jun 21, 2019
STEERING WHEEL ROTATES LEFT TO RIGHT ABOUT 30 DEGREES AT LOW SPEEDS UP TO ABOUT 40 MPH. DOES THIS ON ACCELERATION AND BRAKING, ON ANY SURFACE. THIS FAULT TAKES PLACE ALL OF THE TIME IT IS BEING DRIVEN.
Steering, Other or unspecified, Jun 17, 2019
MY CAR HAS APPARENTLY BEEN UNDER A RECALL FROM FORD REGARDING THE STEERING WHEEL SINCE MARCH OF 2018. I HAVE TAKEN IT TO CRAIN FORD TO BE SERVICED MULTIPLE TIMES SINCE 2018 AND WAS NEVER TOLD ABOUT THE RECALL. I HAD TO HAVE IT TOWED TO CRAIN ON THURSDAY NIGHT AFTER AN ISSUE WITH THE GEAR SHIFT. UPON DOING SOME RESEARCH ON THE NHTSA WEBSITE ON FRIDAY, I FOUND THAT MY CAR IS NOW UNDER 2 DIFFERENT RECALLS. I WAS TOLD FRIDAY THAT MY CAR WOULD BE SERVICED FIRST THING MONDAY MORNING AND I WOULD BE CALLED AND UPDATED ON THE SITUATION. I ALSO WAS NOT OFFERED A LOANER CAR, AND UPON ASKING IF I COULD OBTAIN ONE, WAS TOLD THAT THEY WERE COMPLETELY OUT. I HAVE SINCE HAD TO CALL THEM TWICE THIS MORNING, AND WAS PUT ON HOLD IN THE EXCESS OF 10 MINUTES EACH TIME. I AM CURRENTLY WAITING ON A CALL BACK TO DETERMINE WHAT TIME I WILL BE ABLE TO GO PICK UP MY CAR, IF I CAN AT ALL, TODAY. I HAVE BEEN WITHOUT A VEHICLE ALL WEEKEND. I AM CURRENTLY HAVING TO MISS WORK BECAUSE I DO NOT HAVE MEANS OF TRANSPORTATION TO GET THERE. I AM VERY UNSATISFIED WITH FORD, AND CRAIN FORD OF LITTLE ROCK.
Steering, May 13, 2019
STEERING STOPPED WORKING AND BECAME VERY STIFF MAKING IT NEARLY IMPOSSIBLE TO MOVE THE STEERING WHEEL. NEARLY CAUSED A FATAL ACCIDENT. A LIGHT CAME ON STATING "STEERING ASSIST FAULT SERVICE REQUIRED". THIS APPEARS TO BE A KNOWN ISSUE AD WAS PART OF A RECALL BY FORD IN PREVIOUS YEARS BUT HAVE NO RECALL HAS BEEN ISSUED FOR THE 2016 YEAR MODEL. THE VEHICLE WAS ON A COUNTY ROAD WHEN IT OCCURRED. NORMAL DRIVING WHEN THE STEERING WENT OUT. THANKFULLY TRAFFIC WAS LIGHT.
Steering, Apr 4, 2019
STEERING WILL STOP WORKING.
Steering, Service brakes, Hydraulic, Traction control system, Engine, Mar 5, 2019
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE MAKING A LEFT TURN DOWN A HILL, THE STEERING FAILED AND A LOUD ABNORMAL NOISE WAS HEARD. ALSO, WHEN BRAKING, THE VEHICLE WOULD SLOWLY DECELERATE AND REMAIN AT 0.8 RPM. FURTHERMORE, THE ABS AND TRACTION CONTROL WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 75,104.
Steering, Electronic stability control (ESC), Feb 11, 2019
DRIVING ON HIGHWAY 60 MILES WARNING LIGHTS COME ON CHECK STEERING TRACTION . THEN THE STEERING WHEEL TIGHTENED UP IN THE MIDDLE OF ME DRIVING.
Steering, Power train, Dec 17, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT STATED THAT THE VEHICLE WOULD NOT SHIFT INTO GEAR. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO SAMES FORD CORPUS CHRISTI (4721 AYERS ST, CORPUS CHRISTI, TX 78415, (888) 361-7675), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED AND REFERRED THE CONTACT TO NHTSA. IN ADDITION, THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE FAILURE MILEAGE WAS 92,000.
Steering, Air bags, Fuel/propulsion system, Dec 11, 2018
I HAVE RECEIVED A SETTLEMENT FORM AS WELL AS FOR THIS LEASE FUSION AND MY FIRST ONE AS WELL. I IT NOT ACTING CORRECT! GAS SMELL , STERRNG, HORN WEAK, TOOK TO DEALERSHIP AT WOODBRIDGE WITH MY FRIEND WHILE I AM NOT IN FLA . FOR THE SHORT WHILE THE PREVIOUS CAR RED 2015 WAS REPLACED AT PURVIS FORD IN FREDRICKSBURG, VA. WHEN I WAS HERE LAST TIME IN 2015. IT WAS READY TO BLOW!
Steering, Dec 3, 2018
WHILE DRIVING ON A STRAIGHTAWAY GOING 70 KM, ALL DASH LIGHTS AND INDICATORS CAME ON AND I LOST POWER STEERING.
Steering, Nov 29, 2018
MY WIFE WAS DRIVING THE CAR IN THE RAIN AND HIT A SMALL PUDDLE. SHORTLY AFTERWARDS THE STEERING BECAME VERY DIFFICULT. THIS HAS HAPPENED BEFORE BUT THOUGHT THIS ISSUE WAS FIXED AS IT HAS NOT HAPPENED IN SOME TIME.
Steering, Wheels, Other or unspecified, Nov 18, 2018
BACKED OUT OF DRIVEWAY ON A MAIN ROAD AND PUT CAR IN DRIVE BUT IT KEPT ROLLING BACKWARDS PUT MY FOOT ON THE BRAKE AND PUT IT IN PARK BUT IT STILL ROLLED BACK AFTER SEVERAL TRIES TO CHANGE GEARS AND IT DID NOT COME OUT OF REVERSE I PUT THE CAR IN PARK AND CUT IT OFF AND IT WOULD NOT CRANK. AFTER HAVING IT CHECKED I LEARNED THAT THE TRANSMISSION GEAR SHIFT CABLE HAD COME OFF CAUSING THE CAR NOT TO CHANGE GEARS
Steering, Power train, Other or unspecified, Nov 4, 2018
TAKATA RECALL MY CAR STARTED TO HAVE NO ELECTRICITY THIS MORNING AND COULDN'T START. WHEN I CHARGED, THE STEERING WHEEL WAS LOCKED, IT WAS DIFFICULT TO TURN, IT WAS DIFFICULT TO USE.SUDDENLY NO ELECTRICITY, I DONT KNOW WHAT THE SITUATION IS.
Steering, Oct 26, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 15 MPH, THE POWER STEERING SEIZED WITHOUT WARNING. THE CONTACT WAS ABLE TO COAST THE VEHICLE TO A NEARBY PARKING LOT. THE VEHICLE WAS TOWED TO UFTRING FORD (500 FAIRLANE DRIVE, EAST PEORIA, ILLINOIS 61611, (888) 284-1397) WHERE IT WAS DIAGNOSED THAT THE CHIP IN THE ELECTRONIC POWER STEERING ASSIST FAILED. THE DEALER REPAIRED THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.
Steering, Power train, Oct 22, 2018, crash
TL* TAKATA RECALL. THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT WAS NOT NOTIFIED OF NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN) UNTIL AFTER THE VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF DIRECTION WITH THE STEERING WHEEL WHILE DRIVING APPROXIMATELY 45 MPH. AS A RESULT, THE CONTACT LOST CONTROL AND CRASHED INTO A TREE. THE FRONT DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED; HOWEVER, THE DRIVER SUSTAINED INJURIES TO THE FACE, LEFT SHOULDER, AND FOREHEAD. MEDICAL ATTENTION WAS REQUIRED. THE VEHICLE WAS TOWED TO A YARD AND THEN TO MANHEIM BALTIMORE-WASHINGTON FORD (7120 DORSEY RUN RD, ELKRIDGE, MD 21075, 1-(800) 533-2923) SO IT COULD BE DIAGNOSED BY THE INSURANCE COMPANY OR THE MANUFACTURER. THE VEHICLE WAS EXTENSIVELY DAMAGED. A POLICE REPORT WAS FILED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 41,000.
Steering, Electrical system, Electronic stability control (ESC), Oct 6, 2018
WHEN I STARTED THE CAR MULTIPLE ALARMS SOUNDED AND THE DISPLAY SHOWED THE FOLLOWING ERRORS: STEERING ASSIST FAULT SERVICE REQUIRED, SERVICE ADVANCETRAC, PRE-COLLISSION ASSIST NOT AVAILABLE, HILL START ASSIST NOT AVAILABLE. THE CAR HAS 13514.1 MILES ON THE ODOMETER AT THE TIME OF THIS OCCURRENCE. THE CAR HAD BEEN DRIVEN LESS THAN 10 MILES EARLIER IN THE DAY BUT HAD BEEN PARKED WITH THE ENGINE OFF FOR NEARLY 8 HOURS. I DID NOT ATTEMPT TO DRIVE THE VEHICLE DUE TO THE DIFFICULT, IF NOT IMPOSSIBLE, CHORE OF TURNING THE STEERING WHEEL. I SHUT THE VEHICLE OFF AND RESTARTED IT SEVERAL TIMES ATTEMPTING TO SEE IF THE FAULTS WOULD CLEAR ON THEIR OWN. NO LUCK.
Steering, Power train, Vehicle speed control, Oct 4, 2018, crash
WHEN I WAS LEASING THIS VEHICLE THE POWER STEERING SYSTEM ASSAULT LIGHT STARTED COMING ON THEN PIWER STEERING STOPPED WORKING AND I HAD NO POWER STEERING AT ALL. MY TRANSMISSION ALSO FAILED. FORD DEALER REFUSED TO FIX IT BECAUSE I WAS OVER THE LEASE MILEAGE. I WAS SENT HOME WITH THE CAR WITHOUT POWER STEERING AND IN NEED OF TRANSMISSION REPLACEMENT. THE MECHANIC TOLD ME TO PAY THE 3.000 TO FIX IT BECAUSE I WAS RISKING MY LIFE. THE MANAGER SAID THERE WAS NOTHING HE COULD DO UNDER THE LEASE WARRANTY. BUT IT WAS A LEASE AND I DID NOT HAVE THE MONEY FOR REPAIRS. I LATER DISCOVERED 5 RECALLS FOR THE CAR. I WAS ONLY NOTIFIED OF TWO, STEERING AND TRANSMISSION. THIS WAS IN THE PAST FEW MONTHS WHEN I NO LONGER HAVE THE CAR. . ACCIDENTS OCCURRED BEFORE THE STEERING COMPLETELY FAILED. BOTH INVOLVED THE CAR MOVING WITHOUT ACCELERATING. IT WAS ON A TOWN STREET AT A LIGHT BOTH TIMES. I WAS BEHIND ANOTHER CAR BOTH TIMES AS WELL. MY CAR INSURANCE HAS GONE UP BECAUSE OF THESE ACCIDENTS AND I HAVE SEVERE BACK PAIN FROM DRIVING ALL THOSE MONTHS WITH NO POWER STEERING. BUT I HAD NO CHOICE AS A SINGLE MOTHER WORKING MANY DIFFERENT LOCATIONS REQUIRING DAILY TRAVEL. ALSO, I HAVE TO LOOK BACK FOR THE CORRECT DATE OF WHEN I BROUGHT THE CAR FOR SERVICE AND WAS REFUSED REPAIRS BY THE FORD DEALERSHIP MECHANIC DEPARTMENT WHERE I LEASED IT, EVEN THOUGH THE ISSUES WERE CAR DEFECTS. THEREFORE, I ENTERED JANUARY OF 2017, SINCE IT WAS EITHER DURING 2016 OR BEGINNING OF 2017 THAT THESE ISSUES SURFACED. ALSO, ONE OF THESE ACCIDENTS WHERE THE CAR MOVED WITHOUT ACCELERATING DID MOT INVOLVE A POLICE REPORT, ONLY THE EXCHANGE OF INSURANCE INFORMATION. THE CAR SPEED IS NOT SAVING IN THE BOX BELOW. I WAS COMING TO A STOP IN ONE ACCIDENT AND WAS STOPPED COMPLETELY DURING ANOTHER. THIS IS MY BEST RECALL OF THE INFORMATION.
Steering, Other or unspecified, Sep 4, 2018
STRANDED BECAUSE SHIFTER CABLE BROKE. I HAD TO DRIVE A RENTAL CAR HOME FROM OHIO.I WAS ABLE TO BYPASS THE SHIFTER CABLE TO GET HOME AND NOT TAKE THE CAR OUT OF GEAR. I HAD KIDS IN THE CAR AND THE WEATHER WAS 103 DEGREES. THE CAR WOULD NOT GO INTO GEAR FOR ME TO START AND PUT THE AIR ON. KIDS WERE REALLY HOT AND I HAVE TO GET THE CAR TOWED TO A DEALER. NOW THE DEALERSHIP IS TELLING ME THAT I HAVE TO PAY TO HAVE THE VEHICLE REPAIRED UNTIL THE REVISED PARTS COME IN. I SHOULD NOT HAVE TO PAY FOR THIS. CAR WONT START, BECAUSE THE CAR DOESNT KNOW IT IS IN PARK.
Steering, Parking brake, Vehicle speed control, Engine, Aug 30, 2018
TL* THE CONTACT OWNS A 2016 FORD FUSION. WITHIN A SHORT PERIOD OF TIME OF OWNING THE VEHICLE, THE CONTACT STATED THAT IT WENT INTO A TRANSPORTATION MODE WHILE DRIVING THAT LED TO A DRASTIC REDUCTION IN SPEED. THE VEHICLE WAS TOWED TO THE FOLLOWING DEALERS: LASCO FORD (2525 OWEN RD, FENTON, MI 48430, (888) 486-1708) AND ROYAL OAK FORD (27550 WOODWARD AVE, ROYAL OAK, MI 48067, (248) 548-4100). ONE OF THE DEALERS DIAGNOSED THAT THE STEERING AND PARKING BRAKE FAILED. A LOANER VEHICLE WAS PROVIDED FOR A SHORT PERIOD OF TIME, BUT THE FAILURES WERE NOT CORRECTED FOR THE CONTACT TO DRIVE HER VEHICLE. LASCO FORD REPLACED THE THROTTLE BODY, MOTOR ASSEMBLY, AND A GASKET; HOWEVER, THE FAILURE CONTINUED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1.