2016 Ford Fusion

Problems, recalls and owner-reported issues

Engine is the leading concern among 1,705 owner complaints filed for this model year. This is the 5th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 1,705

Of the 2016 reports, 61 involved a crash and 6 involved a fire. 32 people were injured and 1 person died.

Primary concernEngine463 reports · 27% of complaints
Owner complaints1,705Filed with NHTSA
Recall relationship13 safety recallsNHTSA campaign records

What owners report most often

  1. Engine463
  2. Power train316
  3. Other or unspecified223
  4. Steering184
  5. Electrical system163
  6. Service brakes140
  7. Back over prevention131
  8. Engine and engine cooling108

Recalls and investigations

  1. Power train, manual transmissionJun 9, 2026

    Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.

    A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.

    Dealers will update the software, free of charge. Additionally, dealers will inspect Focus vehicles and replace the clutch assembly as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 5, 2026. Additional letters will be sent once the remedy is available. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S43. Vehicle Identification Numbers (VINs) involved in this recall will become searchable on NHTSA.gov on July 6,2026.

    Campaign 26V376000 on NHTSA.gov

  2. Back over prevention, sensing system, cameraOct 13, 2025

    Ford Motor Company (Ford) is recalling certain 2015-2019 Flex, 2015 Explorer, Lincoln MKT, Lincoln MKZ, 2015-2016 C-Max, Escape, Taurus, 2016 Fusion, 2018-2019 Taurus, 2019 Lincoln MKT, Fiesta, and 2020 Mustang vehicles. The rearview camera may display a distorted, intermittent, or blank image when the vehicle is in reverse.

    A rearview camera that fails to properly display an image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.

    Dealers will inspect and replace the rearview camera as necessary, free of charge. This will be a phased campaign, with the remedy becoming available in different phases based on model and model years. Interim letters notifying owners of the safety risk were mailed on October 25, 2025. Additional letters will be mailed once the final remedy is available on each phase. Mustang owner notification letters were mailed January 2, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA9. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 14, 2025.

    Campaign 25V695000 on NHTSA.gov

  3. Latches/locks/linkages, doors, latchNov 17, 2023

    Ford Motor Company (Ford) is recalling certain 2015 Fiesta, 2016 Fusion, and 2016 Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component inside the door latches may break, which can make it difficult to latch or possibly allow the doors to open while driving.

    Vehicle doors opening unexpectedly while driving can increase the risk of a crash or injury.

    Dealers will inspect the door latch date codes and if necessary, replace all four side door latches, free of charge. Owner notification letters were mailed December 20, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15. This recall is an expansion of NHTSA recall number 20V-177.

    Campaign 23V775000 on NHTSA.gov

  4. Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023

    Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.

    A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.

    Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.

    Campaign 23V162000 on NHTSA.gov

  5. Power train, automatic transmission, gear position indication (prndl)Jun 10, 2022

    Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.

    A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.

    Dealers will replace the under hood shift bushing and add a protective cap over the shift cable bushing, free of charge. Interim owner notification letters, informing owners of the safety risk, were mailed July 1, 2022. Remedy parts are expected to be available in 4th Quarter 2022. Owner notification letters were mailed October 27, 2022. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 22S43.

    Campaign 22V413000 on NHTSA.gov

  6. Latches/locks/linkages, doors, latchMar 23, 2020

    Ford Motor Company (Ford) is recalling certain 2014-2015 Fiesta, 2014-2016 Fusion and Lincoln MKZ vehicles sold, or ever registered in Alabama, Arkansas, Arizona, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, New Mexico, Nevada, Oklahoma, Oregon, South Carolina, Texas, Utah, Washington, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.

    A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.

    Ford will notify owners, and Ford or Lincoln dealers will replace the side door latches, free of charge. The recall began September 21, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20S15.

    Campaign 20V177000 on NHTSA.gov

  7. Steering, electric power assist systemAug 29, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.

    If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering gear motor bolts and apply a wax sealer. If any of the steering gear motor attachment bolts are broken or missing, a new steering gear will be installed in the vehicle. These repairs will be performed free of charge. The recall began October 18, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S26.

    Campaign 19V632000 on NHTSA.gov

  8. Power train, automatic transmission, lever and linkage, floor shiftMay 13, 2019

    Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 10, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19S16. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made. This recall is an expansion of 18V471.

    Campaign 19V362000 on NHTSA.gov

  9. Power train, automatic transmission, lever and linkage, floor shiftJul 16, 2018

    Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.

    If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the shifter cable bushing, free of charge. The recall began September 20, 2018. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S20. Note: Owners are directed to use the parking brake until the recall remedy repairs can be made.

    Campaign 18V471000 on NHTSA.gov

  10. Steering, steering wheel/handle barMar 12, 2018

    Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.

    A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.

    Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.

    Campaign 18V167000 on NHTSA.gov

  11. Seat belts, frontDec 5, 2016

    Ford Motor Company (Ford) is recalling certain model year 2013-2016 Ford Fusion vehicles manufactured November 2, 2012, to July 31, 2014, and 2013-2015 Lincoln MKZ vehicles manufactured November 14, 2012, to July 31, 2014. In the event of a crash, heat from the deployment of a seat belt pretensioner may cause a front seat belt anchor cable to fail.

    If the driver or front passenger seatbelt cables cannot properly restrain the front seat occupants, they would be at an increased risk of injury.

    Ford will notify owners, and dealers will apply a protective coating to the seat belt cable, free of charge. The recall began May 16, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S42.

    Campaign 16V875000 on NHTSA.gov

  12. Seat belts, front, anchorageApr 27, 2016

    Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured from March 10, 2016, through March 16, 2016. The front driver seat track assembly's rear riser may have been improperly welded to the seat track rail, and as a result, the driver may not be adequately restrained in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 207, "Seating Systems" and 210, "Seat Belt Assembly Anchorages."

    An improperly welded driver seat riser may fail to adequately restrain the driver during crash, increasing the risk of injury.

    Ford quarantined the affected vehicles at dealerships prior to their sale. Dealers will replace the front driver seat track rail, free of charge. The recall began on May 19, 2016. Ford's number for this recall is 16C05.

    Campaign 16V250000 on NHTSA.gov

  13. Fuel system, gasoline, storageOct 1, 2015

    Ford Motor Company (Ford) is recalling certain model year 2016 Ford Fusion vehicles manufactured September 3, 2015, to September 13, 2015, and 2016 Lincoln MKZ vehicles manufactured September 3, 2015, to September 12, 2015. The affected vehicles have a fuel tank that may have insufficent wall thickness. As a result, the fuel tanks may crack in the event of a crash and thus the vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."

    A fuel tank that cracks may leak fuel, increasing the risk of a fire.

    Ford will notify owners, and dealers will replace the fuel tank, free of charge. The recall began on October 19, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15C11.

    Campaign 15V618000 on NHTSA.gov

Representative owner complaints: steering

184 reports, newest first. Show all

  1. Steering, Power train, Vehicle speed control, Aug 18, 2018

    WHEN DRIVING MY CHECK ENGINE LIGHT RANDOMLY TURNS ON, ON THE FREEWAY, STREET, TURNING, ETC. AND THEN IT SAYS CHECK MANUAL. THE CAR STARTS SHAKING AND YOU CAN'T ACCELERATE. IN ORDER TO GET WHERE I NEED TO BE I HAVE TO PULL OVER CONSTANTLY AND RESTART THE CAR. I GOT IT CHECKED AT AUTO ZONE AND IT SAID IT WAS THE THROTTLE BODY ACTUATOR STUCK IN THE OPEN POSITION. OH AND BECOMES MORE DIFFICULT TO STEER THE VEHICLE WHEN THE ERROR POPS UP.

  2. Steering, Structure, Other or unspecified, Aug 14, 2018, crash

    CAR STARTED THROWING ME FORWARD WHEN U ACCELERATED HAD A SMALL FENDER BENDER .. IT WOULD HAVE A HARD KICK AS IF SOMEONE HIT ME FROM BEHIND . THEN IT STOP WORKING WOULDN'T GO INTO DRIVE AFTER IT WAS IN PARK IT WENT IN REVERSE ALMOST HIT SOMEONE BEHIND ME .. THEN FORD ROADSIDE NEVER SHOWED UP . FORD LOST MY CAR NO ONE COULD FIND IT ... TOW COMPANY NEVER TOOK IT TO THE DEALER AND WHEN I GOT THERE FOR MY RENTAL THE UPERVISOR LAUGHED AND DISMISSED MY CONCERNS EVEN AFTER I WAS IN TEARS FROM THE TRAMA IF THE DAY AND NIGHT PRIOR. I WAS PROMISED A RENTAL SO I COULD GO TO WORK AND WAS DENIED IT BC THE CAR HADN'T ARRIVED . MEANWHILE ROADSIDE ASSISTANCE COULDN'T FIND WHERE MY CAR WAS . ONLINE IT SAID IT WAS PICKED UP AND TAKEN TO DEALER .. I WAS SO FRUSTRATED AND DISAPPOINTED WITH THE CHAOS . NO ONE WAS HELPING TO RESOLVE THE ISSUE AND I WAS LATE TO WORK AND MY CHILD'S CAR SEAT WAS IN THE LOST CAR . I WAS IN TEARS AND PANIC BECAUSE OF THE STRESS OF IT ALL. I HAD TO ASK THE GM AT JIM TIDWELL TO HELP WITH A RENTAL AND WAS BEING CHARGED 380$ FOR 1 DAY RENTAL . I WAS STILL UNDER WARRANTY SINCE CAR IS NEW . I AM SO DISAPPOINTED IN THE INSENSITIVE AND DISMISSIVE BEHAVIOR BY ALL THE MEN WHO I SPOKE TO . IT'S BEEN 3 WEEKS AND I KNOW NOTHING BESIDES CAR FINALLY ARRIVE AFTER BEING IMPOUNDED IN SOUTH ATLANTA. I DO NOT FEEL SAFE IN THE CAR NOR DO U WANT TO CONTINUE AS A CUSTOMER WITH FORD.

  3. Steering, Suspension, Aug 13, 2018

    TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING 30 MPH, THE VEHICLE DECELERATED AND AN ABNORMAL NOISE WAS HEARD. UPON INSPECTION, THE CONTACT FOUND THAT THE FRONT DRIVER'S SIDE AXLE HAD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO GAUDIN FORD (6625 W ROY HORN WAY, LAS VEGAS, NEVADA), BUT THE DIAGNOSTIC RESULTS WERE NOT DISCLOSED. THE CONTACT ATTRIBUTED THE FAILURE TO THE DEALER'S REPAIR OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING). THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 45,000.

  4. Steering, Vehicle speed control, Electronic stability control (ESC), Jul 28, 2018

    ON JULY 4TH 2018. I WAS DRIVING DOWN FREEWAY AT APPROXIMATELY 74 MILES PER HOUR, MY VEHICLE DECELERATED ABRUPTLY DOWN TO ABOUT 40 MILES PER HOUR THEN DOWN TO 20 MILES PER HOUR. STEERING WHEEL BECOME TIGHT AND PRACTICALLY LOCKED INTO PLACE. THIS PORTION OF THE EVENT OCCURED WITHEN TWO SECONDS AT MOST. THE CHECK ENGINE LIGHT CAME ON AND THE CONSOLE SCREEN ON. THE LEFT SIDE OF ACCELEROMETER DISPLAYED MULTIPLE MESSAGES STATING MY SAFETY SYSTEMS WHERE NOT AVAILABLE, ADAPTIVE CRUISE CONTROL WAS UNAVAILABLE, FORWARD COLLUSION WARNING WAS UNAVAILABLE, REAR PARKING CAM UNAVAILABLE, PARKING SENSORS, UNAVAILABLE, HILL ASSISTANCE UNAVAILABLE, THESE WHERE THE ONES I READ WHILE TRYING TO MAKE AVOID A COLLISION BUT OTHER MESSAGES CONTINUED TO DISPLAY ON THE SCREEN. ALTOGETHER THE EVENT IN WHICH THE DECELERATION AND MESSAGES DISPLAYED ONE AFTER THE OTHER, IN RAPID SUCCESSION, TOOK PLACE INABOUT 5 TO 10 SECONDS. THE SUDDEN DECELERATION OF MY VEHICLE, FROM 74MPH TO 20MPH FORCED A LARGE WHITE SUV. TO QUICKLY ADJUST LANES AND FORCE TWO OTHER VEHICLES TO MOVE AS WELL IN ORDER TO AVOID AN ACCIDENT. ONE VEHICLE WAS ALMOST FORCED INTO A CONCRETE WALL BUT WAS ABLE TO STOP, THE CARS BEHIND HAD STARTED TO MANUVER AROUND AS WELL. I THE DRIVER WAS ABLE TO CORRECT THEMSELVES QUICKLY AND CONTINUE ON. MY VEHICLE WAS UNABLE TO ACCELERATE PAST 20MPH. THE EXIT WAS CLOSE, MY HAZARD LIGHTS APPEARED TO BE BE WORKING, AND VEHICLES WHERE PAYING ATTENTION TO MY VEHICLE. I TOOK THE OPPORTUNITY TO MOVE THE VEHICLE OFF THE FREE WAY AND PARK IT AT A GAS STATION. WITH THE HOLIDAY, I COULDN'T FIND ANY OPEN REPAIR SHOPS. WHILE I WAITED FOR A RIDE I FOUND SEVERAL FORUMS DISCUSSING THIS IS A COMMON ISSUE WITH THE 2016 FORD FUSION ENERGI. AFTER ABOUT 12000 MILES THE THROTTLE BODY NEEDS TO BE REPLACED. SENSE THEN I TOOK MINE TO GET FIXED, THE ISSUE AND FIX, WAS REPLACING THE THROTTLE BODY. FORD WON'T RECALL!

  5. Steering, Jul 26, 2018

    TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PLANET FORD 45 (20403 INTERSTATE HIGHWAY 45, SPRING, TEXAS 77388, (888) 591-9013) WAS MADE AWARE OF THE FAILURE AND STATED THAT THE PARTS WERE UNAVAILABLE. IN ADDITION, THE DEALER STATED THAT THE EARLIEST DATE OF SERVICE WOULD BE SEPTEMBER 21, 2018. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

  6. Steering, Power train, Jul 25, 2018

    TL* THE CONTACT OWNS A 2016 FORD FUSION. THE CONTACT CALLED ON BEHALF OF THE DRIVER AND STATED, THAT THE GEAR SHIFTER FAILED TO SHIFT OUT OF PARK. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TAKEN TO AUTONATION FORD TUSTIN (2 AUTO CENTER DR., TUSTIN, CA 92782, (714) 627-5558), BUT THE FAILURE WAS NOT DIAGNOSED. THE DEALER STATED THAT PARTS WERE NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBERS: 18V167000 (STEERING) AND 18V471000 (POWER TRAIN). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 58,828. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBER: 18V167000 (STEERING) AND VIN TOOL CONFIRMS PARTS NOT AVAILABLE FOR NHTSA CAMPAIGN NUMBER: 18V471000 (POWER TRAIN).

  7. Steering, Jun 18, 2018

    I PURCHASED 2 FEDERAL FORMOSA FD2 TIRES 235/50R17 96W. THEY WERE INSTALLED IN THE REAR OF MY CAR. THEY WERE BALANCED, AND INFLATED TO AUTO MANUFACTURER INSTRUCTIONS. WHEN DRIVING THE VEHICLE ON A HWY OR FWY ABOVE APPROXIMATELY 50 MPH THE CAR STABILITY CONTROL SENSOR TRIGGERS. THE CAR'S REAR WOBBLES BACK AND FORTH AND FEELS VERY INSECURE. DID SOME RESEARCH AND SEVERAL PEOPLE COMPLAIN THAT THE SIDEWALLS ARE TOO WEAK CAUSING THE VEHICLES TO WOBBLE. SINCE I DRIVE MY CHILDREN IN MY CAR, I FEEL VERY CONCERNED THAT THE TIRE MAY COME OFF THE RIM OR EXPLODE DUE TO THIS CONDITION. WHO CAN I TAKE THESE TIRES TO SO THEY CAN BE RATED OR INSPECTED?

  8. Steering, Jun 5, 2018

    TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 35 MPH AND ATTEMPTING TO MAKE A TURN, THE STEERING WHEEL SEIZED. THE STEERING POWER ASSIST INDICATOR ILLUMINATED ALONG WITH OTHER INDICATORS ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO HILLTOP FORD (3280 AUTO PLAZA, RICHMOND, CA 94806, 510-222-4444) WHERE IT WAS DIAGNOSED THAT THE ELECTRONIC STEERING ASSIST COMPUTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 68,609.

  9. Steering, May 31, 2018

    STARTED THE CAR AND RECEIVED A MESSAGE THAT THE POWER STEERING ASSIST STOPPED WORKING. COSTING ME ALMOST $3000 TO GET IT FIXED.

  10. Steering, May 16, 2018

    I CAN'T MAKE A REASONABLE APPOINTMENT WITH A DEALER FOR RECALL 18V-167 (FORD 18S08) AND THERE TWO 866 NUMBERS WON'T PROVIDE ANY ASSISTANCE TO INTERVENE WITH THE DEALER TO GET THINGS MOVING. NOT HAPPY WITH THE DEALER RESPONSE NOR MARK, NICKI OR REGGI FROM FORD CUSTOMER RELATIONSHIPS CENTER. SHOULDN'T HAVE TO WAIT FOR A SAFETY RECALL FIX NOR SHOULD I NOT GET HELP FROM THE MANUFACTURER TO INTERVENE ON MY BEHALF FOR A SAFETY RECALL.

  11. Steering, Apr 29, 2018, crash

    WHILE DRIVING THROUGH A SUBDIVION, WE CAME UPON A SHARP CURB TO THE LEFT. WHEN WE TRIED TO TURN THE STEERING WHEEL TO THE LEFT IT WOULD NOT MOVE. THE BREAKS WERE APPLIED WE SLID OFF THE ROAD AND HIT A PARKED CAR. DEPLOYING ALL AIR BAGS.

  12. Steering, Mar 15, 2018

    TAKATA RECALL, MY AIRBAG LIGHT KEEPS GOING OFF AND ISSUING WARNING STATING MY AIRBAG DOESNT WORK

  13. Steering, Feb 20, 2018

    TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE ACCELERATING THE VEHICLE, IT STARTED TO PULL TO THE LEFT IN THE DIRECTION OF ONCOMING TRAFFIC. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE. THE CONTACT STATED THAT THE VEHICLE WOULD INTERMITTENTLY PULL TO THE LEFT. THE DEALER (CROSSROADS FORD LINCOLN IN SOUTHERN PINES, NC 28387) REALIGNED THE FRONT AND REAR WHEELS. THE MANUFACTURER WAS CONTACTED AND A COMPLAINT WAS FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 16,200.

  14. Steering, Feb 19, 2018

    STEERING WHEEL HAD TO BE REPLACED AT 68K MILES, DUE TO HAVING BEEN MADE OF INFERIOR MATERIALS, BECAME A HAZARD IN 3 DAYS AND WAS ADVISED TO NOT DRIVE THE VEHICLE DUE TO THE FACT THAT THE STEERING WHEEL COULD FAIL IN EMERGENCY DRIVING SITUATIONS.

  15. Steering, Air bags, Electronic stability control (ESC), Feb 16, 2018

    THIS VEHICLE IS AT 48800 MILES AND I STARTED TO RECEIVE THE FOLLOWING WARNINGS/ERRORS ON MY DASHBOARD WHEN THE PROBLEMS BEGAN: "HILL HOLD ASSIST NOT AVAILABLE", "SERVICE ADVANCETRACK", ABS FAULT AND AIRBAG FAILURE SIGN LIGHTS REMAIN WHILE I WAS DRIVING THE CAR. AFTER THESE WARNINGS I LOST POWER STEERING ASSIST AND PULLED OVER AND RESTARTED THE CAR. HOWEVER THE WARNING SIGNS DID NOT CLEAR AND I LOST ABS, TRACTION CONTROL AND AIRBAGS. I HAVE CONTACTED WITH A FORD DEALER TO DIAGNOSE THE PROBLEM. ERROR CODES THEY GOT FROM THE CAR WERE C0031 AND U0401. THE FIRST ONE IS RELATED TO A SHORT WIRE IN THE ABS WHEEL SPEED SENSOR AT THE DRIVER SIDE FRONT WHEEL AND THIS PART WAS REPLACED AT THE DEALER. HOWEVER, AFTER REPLACEMENT ALL THE MENTIONED WARNINGS/ERRORS REMAIN AND U0401 CODE REMAINED. DEALER DOES NOT KNOW WHETHER THESE ARE JUST FROM COMMUNICATION ERROR FROM THE COMPUTER OR THESE PARTS ARE ACTUALLY DEFECTIVE. I AM NOT ABLE TO USE THE CAR RIGHT NOW. IN ANY CASE, ALL OF THE AFFECTED SYSTEMS ARE NOT RELATED WITH DRIVERS DRIVING HABITS, STORAGE CONDITIONS AND OTHER THINGS RELATED TO THE USAGE OF THE CAR AND SEEMS LIKE A MANUFACTURING PROBLEM, EVEN IF IT IS A COMMUNICATION ERROR OR WIRING PROBLEM. AND THE AFFECTED COMPONENTS ARE VITAL SO IF THERE IS A PRODUCTION ERROR, THIS SHOULD BE RESOLVED AS SOON AS POSSIBLE.

  16. Steering, Jan 23, 2018

    GOT IN MY VEHICLE TO DRIVE IT ONE DAY AND MY STEERING WHEEL WAS VERY LOOSE. IT WOBBLED ON THE COLUMN. HAD TO TAKE IT INTO A DEALERSHIP. WHEN THEY LOOKED AT IT SAID THE BOLT WAS LOOSE ENOUGH TO UNSCREW WITH YOUR HAND.

  17. Steering, Jan 21, 2018

    ONE AFTERNOON WHILE GETTING INTO MY VEHICLE TO DRIVE TO WORK, I TURNED THE CAR ON AND WENT TO DRIVE AND NOTICED THAT THE STEERING WHEEL WAS SLIGHTLY LOOSE. OVER THE COURSE OF THE WEEK THE PROBLEM WORSENED AND I CONTACTED THE DEALER. I ALSO DID SOME ONLINE RESEARCH AND THERE APPEARS TO BE A PROBLEM WITH VEHICLE OF THIS MODEL. THE STEERING WHEEL CONTINUES TO GRADUALLY LOOSEN UP.

  18. Steering, Jan 19, 2018

    TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL DETACHED FROM THE STEERING COLUMN. THE CONTACT WAS ABLE TO RE-ATTACH THE STEERING WHEEL HIMSELF. A LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT A BOLT SCREW NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 11,000.

  19. Steering, Jan 10, 2018

    TL* THE CONTACT OWNS A 2016 FORD FUSION. WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING BECAME LOOSE WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT THE VEHICLE WAS DRIVABLE. THE VEHICLE WAS TAKEN TO THE DEALER (ACCESS FORD LINCOLN OF CORPUS CHRISTI, 3680 US-77, CORPUS CHRISTI, TX 78410) AND WAS INFORMED THAT HE WOULD HAVE TO PAY FOR THE REPAIR. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS CALLED AT 866-631-3788 AND STATED THAT THE CONTACT NEEDED TO TAKE THE VEHICLE TO THE DEALER. CASE NUMBER: 13530119 WAS PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

  20. Steering, Dec 16, 2017

    STEERING WHEEL IS COMING LOOSE AND FEELS LIKE ITS ABOUT TO FALL OFF.

  21. Steering, Dec 4, 2017

    I WAS DRIVING IN A PARKING LOT IN SCRANTON PA AND THE STEERING WHEEL CAME SO LOSE THAT IT ALMOST CAME RIGHT OFF. IT SCARED ME TO THE POINT WERE I DID NOT WANT TO DRIVE MY CAR. SOMETHING HAS TO DONE ABOUT THIS BECAUSE I DID SOME DIGGING AND FOUND OUT THAT I'M NOT THE FIRST ONE THIS HAPPENED TO. THIS HAS BEEN A ON GOING PROBLEM IN FORD FUSIONS SINCE 2014. IF THIS KEEPS UP MORE PEOPLE WILL BE HURT OR KILLED.

  22. Steering, Nov 28, 2017

    MY STEERING WHEEL BECAME UNHINGED ON ITS OWN AND IT BECAME VERY LOOSE. THE FORD DEALERSHIP CLAIMED IT WAS FROM PULLING ON THE STEERING WHEEL, BUT THAT CANNOT BE THE CASE. I FIRST NOTICED IT DRIVING INTO WORK AND THE STEERING WHEEL ALL OF A SUDDEN WENT LEFT TO RIGHT RATHER QUICKLY. I DIDN'T LOSE CONTROL OF THE CAR, BUT I BELIEVE THAT WAS THE MOMENT THE STEERING WHEEL GOT LOOSE. THEN AS I WAS STARTING TO LEAVE WORK THAT AFTERNOON, THE STEERING WHEEL JUST SAGGED DOWN AND MADE IT DIFFICULT TO DRIVE. I HAVE DOCUMENTS OF THE INVOICE FROM FORD. I REALLY FEEL LIKE THIS SHOULD HAVE BEEN COVERED UNDER WARRANTY. *BF *TR

  23. Steering, Nov 7, 2017

    OPEN INVESTIGATION ON STEERING DETACHING

  24. Steering, Nov 5, 2017

    READ A NEWS ARTICLE THAT SAID MY STEERING WHEEL MAY COME LOOSE AND THAT I SHOULD STOP DRIVING IT IMMEDIATELY

  25. Steering, Nov 4, 2017

    TAKATA RECALL, MY STEERING WHEEL SEEMS TO BE LOOSE AT THE LINKAGE BY THE PEDALS WHERE THE SWIVEL KNUCKLE IS CAUSING MY WHEEL TO BE OFF CENTER SO WHILE DRIVING TO GO STRAIGHT I HAD TO TURN IT TO THE RIGHT TO CENTER IT AND IT ONLY HAS SEEMED TO GET WORSE EVEN AFTER HAVING AND ALIGNMENT AND TIRED ROATATED AND PROPERLY AIRED UP AND CORRECT TIRED AND AXLES THAT CAME ON THE CAR STOCK FROM FORD. THERE HAS BEEN PLAY IN THE WHEEL SINCE DAY ONE OF BUYING IT, DEALER SHIP SAID JUST GIVE IT TIME TO BREAK IN BUT IT'S GOTTEN WORSE AND NOW HAS COST ME CHIROPRACTOR BILLS TO ADJUST ME BACK SINCE I HAVE TO HOLD THE WHEEL COCK-EYED WHILE MOVING TO DRIVE STRAIGHT.