2017 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,110 owner complaints filed for this model year. This is the 8th highest complaint count among 15 Fusion model years with reports.
Of the 2017 reports, 37 involved a crash and 8 involved a fire. 30 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Power train, automatic transmission, torque converterJul 6, 2017
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.
Campaign 17V427000 on NHTSA.gov
Seats, mid/rear assemblyDec 5, 2016
Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.
Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.
Campaign 16V874000 on NHTSA.gov
Representative owner complaints: engine
498 reports, newest first. Show all
Engine, Fuel/propulsion system, Aug 1, 2022
All right, so I have a little bit of bad news for you, so we hooked up a code reader to the car. And there were a couple of misfires. So there's a cylinder to misfire a cylinder or a random misfire detected, a cylinder 3, misfire a cylinder one misfire. So our service advisor thinks that it's probably not an issue with a coolant. An issue with the head gasket, and he would recommend that that gets replaced. And he said, at some point, you might need to replace the entire engine.
Engine and engine cooling, Jul 12, 2022
The contact owns a 2017 Ford Fusion. The contact stated that while accelerating at 65 MPH, the vehicle began to shake and hesitated with the check engine warning light illuminated. The contact stated that the vehicle would not accelerate above 60 MPH; the contact was able to drive the vehicle to the residence. The vehicle was then towed from the home to the dealer where a diagnostic test discovered that coolant had leaked into the cylinders. The manufacturer had been notified of the failure but offered no assistance. The vehicle was not repaired. The failure mileage was approximately 75,000.
Engine, Other or unspecified, Jul 8, 2022
Engine dash light keeps coming on. A mechanic check engine number and printed TSB19-2346: 2.0L EcoBoost Ana says it’s under recall. But Ford dealerships around me refuse to do anything about it it. The error message is saying 2nd cylinder miss fire. Coolant keeps going low and car started to shut itself down.
Engine and engine cooling, Jul 8, 2022
The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 70 MPH, coolant entered the engine and the engine overheated. The check engine warning light was illuminated. The vehicle lost motive power and stalled in a construction area. The contact refilled the coolant reservoir and drove to his residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The approximate failure mileage was 181,000.
Engine and engine cooling, May 24, 2022
The contact owns a 2017 Ford Fusion. The contact stated while driving approximately 35 MPH, the high engine coolant temperature warning light was illuminated. The contact drove the vehicle to an independent mechanic and was informed that the head gasket needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer to be diagnosed. The contact was informed of coolant intrusion into the cylinders. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer had been informed of the failure. The failure mileage was 108,849.
Engine, May 18, 2022
I have a 2017 Ford Fusion bought in June 2020. (No warranty) Oct 2020 the Transmission went out. I REPLACED IT. August 2021 the Wrench came on and was giving code P0302 cylinder 2 was misfiring. Changed all the spark plugs and coils except #2 because the was stuck or stripped. 5 people and Ford dealership (they wanted to much) tried to get it out (no luck) took it to a shop they got it out but had to re thread it. It drove fine. THEN one day I'm driving and my car literally started over heating and said I was low on coolant pulled over and let it cool down gave it more coolant. Drove it like nothing to see here. Everything was fine, SO I THOUGHT 1 week later it did the same thing but the coolant kept running out and my car immediately started to blow out smoke actually turned off before i could pull over in the middle of the freeway (extremely dangerous) for everyone called. I took the car back to the mechanic and told him what was wrong and this dude said I blew the engine I need a new one. WTF! HOW? Gave me a quote for $4900. #Ford you need to do a EFFIN recall bruh how is literally everyone going through the same gd problem? ITS a malfunction with Ford. Then to find out that Ford has a faulty built engine block that allows coolant to leake over to spark plug #2, #3 causing them to misfire, knowing it will cause problems for the consumer is down right evil disgusting and dishonest. People are spending hard earned money on these cars getting loans, to get reliable working cars to take car of our families. only to have the car stop working at no fault of our our own. I HATE Ford for this warranty or not yall knew this was happening to these 1.5 EB engines And I know there's lawsuits out there for this. I'm definitely looking into that
Engine, Apr 3, 2022
My Daughters Words: In all my life we have owned ford vehicles, and never in my 18 years have I experienced a situation such as I have with the 2017 ford fusion my mother purchased after our 2018 car accident. In the past year I have become the primary driver of the fusion. At first nothing seemed to be wrong, a simple check engine light. I immediately went to the local AutoZone and used the code checker to see what the light was signaling. The code stated a misfire in cylinder 2, so we took it to Shealy's auto in Cayce for a deeper look and spark plug replacement. After Mr. Shealy and his team replaced the coil, and the spark plugs all was fine for a few days. We received the car back and two days later the check engine light returned. This prompted a swift return to Mr. Shealy where he re-checked the code and lightly examined the state of the engine. Mr. Shealy turned the vehicle into the on position and ran the code checker, after receiving the same misfire as before he opened the hood and partially removed the plastic cover over the engine. After confirming his technicians had replaced the proper coil, and all spark plugs, Mr. Shealy cleared the code and sent me on my way. 3 days later the car began running slightly warm, then violently throwing the code, overheat wildly, turning off electronic to reduce engine heat, and rethrowing the cylinder misfire when examined by the mechanic.
Power train, Engine, Mar 23, 2022
3/22/22 Check engine light illuminated and had cylinder 3 misfire code P0303. This was around 4 PM. Car was driven home and sat in driveway until 8 PM. Went to go pick up dinner, and rough idle began and interior heat was not working at all. CEL was still illuminated but car was driving fine. Did notice a sort of "vinegar" type of smell that quickly went away after driving. 3/23/22 Remote started vehicle to go to work and then I realized billows of white/blueish smoke were coming out of the exhaust. Ran outside and shut the vehicle off. Towed to McGovern Ford of Framingham in Framingham, MA. Complete engine failure due to coolant leaking into the cylinder. This all happened very quickly. The second the engine light came on, I scheduled the first available appointment on April 18, 2022. Less than 24 hours later it resulted in complete engine failure. There were no warning indicators other than the check engine light. This is a known manufacturing defect on Ford's part and they have yet to support their customers in resolving this issue. I have a 2017 Ford Fusion, with 63,000 miles on the clock, and it was purchased as a certified pre-owned in December of 2020. It has the 2.0L 4 cylinder turbocharged EcoBoost engine. McGovern Ford has no loaner vehicles available until the April 18th date, and Ford/warranty company will not cover a rental cost. I need a vehicle to commute to and from work, and now I am without a vehicle for the foreseeable future due to a manufacturing defect knowingly sent off the production line by Ford Motor Company - of which they refuse to rectify.
Engine, Mar 11, 2022
on 2/13/2022 while in Orlanda Florida only at @ 29K miles, engine light came on steady, but with no rise in temp - Dealer told me to drive it home (Chicago) it went out, then later came on solid again running rough, with leaking fuel and coolant inside and outside, and burning smoking exhaust and at strong smell of fuel everywhere = Fire hazard. Another delaer replaced long-block and told me it was a known issue found on an internal Ford Tech Serv Bullettin they were not allowed to give or show me. Should have been recalled.
Engine, Feb 20, 2022
Coolant is leaking inside the engine and is contaminating oil. Noticed it during oil change. There are others in online forums with the same issue over many years to current. This is a huge issue as there is a flaw in the engine design concept and the only fix is to replace the engine or a majority of the engine.
Power train, Engine, Feb 4, 2022
THE CAR STALLED A FEW TIMES WIHILE ON MY WAY HOME WITH NO WARNING HAD TO RESTART THE VEHICLE SO AS I NEEDED TO ACCELERATE OR SLOW DOWN THE VEHICLE WOULD START SHUDDER AND JERK AS IT FELT LIKE IT WAS SLIPPING OUT OF GEAR NO WARNING LIGHT WAS ILLUMINATED. I HAD TO HAVE VEHICLE TOWED TO MY HOUSE LOOKED UP ISSUES IT SAID IT MAY BE TRANSMISSION SO THEN I HAD THE VEHICLE TOWED TO A INDEPENDENT MECHANIC BUSINESS AND WAS INFORMED TO TAKE THE VEHICLE TO A FORD DEALER THAT THERE WERE 2 RECALLS ASSOCIATED WITH MY VEHICLE THE RECALLS WERE THROUGH THE NHTSA VEHICLE SAFETY REPORTS. (POWER TRAIN) AND (TORQUE CONVERTER). HOWEVER MY VEHICLE WAS THE 1.5 VERSION AND WAS HAVING THE EXACT SAME PROBLEMS AS THE 2.1 VERSION BEING COVERED THROUGH THE VEHICLE RECALLS. SINCE MY VIN WAS NOT INCLUDED I DID NOT HAVE IT REPAIRED. THEY INCLUDED BOTH ISSUES IN THE QUOTE WAS OVER 6000 DOLLARS BUT LESS IF ONE OF THE PROBLEM. THIS WAS IN JUNE/2020 and the car had 97 k miles on it.
Engine, Dec 17, 2021
The contact owns a 2017 Ford Fusion. The contact stated that the check engine warning light was illuminated. The vehicle was taken to a local mechanic where it was diagnosed with coolant leaking into the engine. The vehicle was then taken to a local dealer where the diagnostic test result was confirmed. The vehicle was not repaired. The manufacturer was informed of the failure and the contact was awaiting a response. The failure mileage was approximately 92,000.
Electrical system, Engine, Oct 22, 2021
Loses power .. Cylinder misfire P0301 Diagnostics
Engine, Sep 24, 2021
Coolant leak to the engine.
Engine, Sep 13, 2021
Timing cover oil leak. Dealer said this is a know issue on Ford Fusions, but warranty expired at 60,000. My vehicle has 69,902 miles. $2,800 repair estimate.
Engine and engine cooling, Sep 13, 2021
The contact owns a 2017 Ford Fusion. The contact stated while driving at undisclosed speeds, he became aware that the check engine warning light was illuminated and there was an engine misfire. The contact took the vehicle to a local dealer to be diagnosed. The mechanic replaced the spark plug; however, the failure recurred. On another occasion, while driving, the vehicle started to overheat. The contact pulled over and added coolant in the reservoir and waited for the engine temperature to cool down before driving to his residence. The vehicle was taken to an independent mechanic and the spark plugs were replaced however, the failure recurred. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 94,561.
Engine, Sep 12, 2021
The engine overheated with no warning. The first time this happened was in traffic, and luckily the warning quickly went away. It seemed like a bug or maybe a faulty thermometer. Then it started running rough on startup and I noticed the coolant was empty. White smoke from the tailpipe. It was affected by the coolant intrusion TSB 19-2346, confirmed by the dealer. No CEL or other malfunction indicator besides the overheat warning. As the car was out of warranty at 80k miles, I was made to pay $3k (normally $8k) for a new engine.
Engine, Aug 27, 2021
The light keeps going on and off to check engine and there is a code for misfire in cylinder 2 and I had the spark plugs change and had the coil packs check and also constantly filling the antifreeze up my mechanic says to call Ford because of the issue that was posted and I tried but they are giving me run around and saying there’s nothing out there for this problem but there is and I only had the car 3 years and less that 60k on it what do I do now to fix it
Engine, Jul 8, 2021
Have had engine light on for months, have taken it in to be fixed and finally I was told it is from coolant intrusion into the cylinder 3 that i would need a new engine. Ford refused to fix it because it has 80k miles on it (bought it used at 56k) I have an extended warranty through the place i boughr it but its been weeks waiting on their decision to fix it or not. 6k to fix a car ive had less than 2 years and this is a know. issue, so well known the warranty place is only allowing new engines to approved cases and the new engines are the same price as rhe rebuilt ones!! Ford knows rhis is an issue, every mechanic i have spoke to knows this is an issue, theres service bulletins but no recall on the 2.0l ecoboost, just the 1.5.. why? Im told recalls dont hit til over a million people are affected or complain? how messed up is that?? meanwhile people like me who have not had the car long either pay or are out a car. Ps there is a class action lawsuit against ford for the 2.0 l so if you own a fusion maybe look into joining! i know i am!!!
Engine and engine cooling, Engine, Jun 29, 2021
The contact owns a 2011 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The contact took the vehicle to a parts store for the vehicle to be diagnosed. The contact was informed of a cylinder misfire on cylinder #2. The contact took the vehicle to an independent mechanic to be repaired however, the failure persisted. The contact took the vehicle back to the mechanic who replaced three additional cylinders however, the repairs failed to fix the vehicle. The mechanic diagnosed the failure as a coolant leakage into the cylinder but could not repair the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 129,000.
Engine, Jun 23, 2021
The contact owns a 2017 Ford Fusion. The contact stated while driving 60 mph, the check engine warning light was illuminated and the vehicle began to stall. The contact stated he was able to park on the side of the road and restart the ignition before driving to his destination. The contact took the vehicle to 2 different independent mechanics and was informed the fourth cylinder was needing to be replaced. The vehicle was repaired but he continued to experience the failure. The contact took the vehicle to the local dealer where it was diagnosed with needing the engine to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had been informed of the failure. The failure mileage was approximately 93,000.
Suspension, Other or unspecified, Engine, Jun 14, 2021
Shift linkage keep detaching from the the transmission causing the transmission too slip. It detaches often it’s been going on for 2 months now. I called Ford dealership to see have they heard of this problem and they answer was no. It might be a recall on this vehicle.
Engine, Jun 14, 2021
My car has 77,116 miles. The check engine light came on. Took it to the dealership. Engine was blown. Coolant intrusion into #2 cylinder. The engine had to be replaced. According to the dealership this is a known problem with this engine fords aware but not recalling it. Looked online and a ton of exact same complaints
Engine, May 22, 2021
check engine light on with misfire code reading. replaced plugs, coil packs, replaced again by dealer, now it is eating antifreeze, adding it every few days, heat doesnt work when needed. today it notified that it was over temperature, so pulled over and added more antifreeze.
Engine, May 12, 2021
MY 2017 FUSION, WITH ECOBOOST ENGINE BEGAN USING COOLANT, REPLACED SPARK PLUG IN 2ND CYLINDER AND CONTINUALLY HAVE TO ADD COOLANT TO KEEP CAR FROM OVERHEATING. CAR SHUT DOWN AND OVERHEATED ON WAY HOME FROM WORK. ADDED EVEN MORE COOLANT. FORD NOW TELLS ME WE HAVE TO HAVE A NEW ENGINE AND WE ARE OUT OF WARRANTY SINCE CAR HAS 80K MILES ON IT. $5900 NEW ENGINE BECAUSE A KNOWN ISSUE HASN'T BEEN ADDRESSED BY FORD TO MAKE IT RIGHT.