2017 Ford Fusion
Problems, recalls and owner-reported issues
Engine is the leading concern among 1,110 owner complaints filed for this model year. This is the 8th highest complaint count among 15 Fusion model years with reports.
Of the 2017 reports, 37 involved a crash and 8 involved a fire. 30 people were injured.
What owners report most often
Recalls and investigations
Service brakes, hydraulic, foundation components, hoses, lines/piping, and fittingsMar 10, 2023
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
Dealers will replace the front brake hoses, free of charge. Owner notification letters were mailed June 27, 2023. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S12.
Campaign 23V162000 on NHTSA.gov
Steering, steering wheel/handle barMar 12, 2018
Ford Motor Company (Ford) is recalling certain 2014-2018 Lincoln MKZ and Ford Fusion vehicles. The steering wheel retaining bolt may loosen allowing the steering wheel to detach while driving.
A steering wheel detachment can cause a loss of steering control, increasing the risk of a crash.
Ford will notify owners, and dealers will replace the steering wheel bolt with a longer bolt, free of charge. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 18S08.
Campaign 18V167000 on NHTSA.gov
Power train, automatic transmission, torque converterJul 6, 2017
Ford Motor Company (Ford) is recalling certain 2017 Lincoln MKZ and Ford Edge and Fusion vehicles. On vehicles with 2.0L gas engines and six-speed automatic transmissions, the torque converter weld studs may have been inadequately welded.
If the torque converter weld studs fail, the torque converter will not be connected to the engine flexplate and the vehicle will lose the ability to move, increasing the risk of a crash.
Ford or Lincoln will notify owners, and dealers will replace the torque converters, free of charge. The recall began August 25, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 17S16.
Campaign 17V427000 on NHTSA.gov
Seats, mid/rear assemblyDec 5, 2016
Ford Motor Company (Ford) is recalling certain 2017 Ford Fusion vehicles manufactured September 27, 2016, to September 28, 2016. The left rear seat backs pivot pins may have been improperly welded.
During a crash, the improper welds may fail, allowing any stowed luggage to move into the passenger compartment, increasing the risk of injury.
Ford will notify owners, and dealers will replace the left hand, second row seat back frame, free of charge. The recall began January 10, 2017. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 16S43.
Campaign 16V874000 on NHTSA.gov
Representative owner complaints: engine
498 reports, newest first. Show all
Engine, Sep 18, 2024
The contact owns a 2017 Ford Fusion. The contact stated while accelerating from a stop, the vehicle stalled with the check engine warning light and several other unknown warning lights illuminated. The vehicle was restarted on the third attempt; however, the failure recurred. The vehicle was towed to an independent mechanic where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was notified of the failure. The failure mileage was 156,782.
Engine, Sep 17, 2024
The vehicle experienced engine failure due to engine coolant intruding into the cylinders. This was formally diagnosed by a Ford Dealership service team after the vehicle broke down on the side of the highway. This is the exact issue outlined in TSB #22-2229. The check engine light was activated indicating there was an issue. I filled up the coolant basin with a gallon of the manufacturer recommended coolant, and within 6 days, all the coolant was gone and the engine shut down when I was driving at approximately 50mph. Ford Corporate will not lend any financial assistance for the repairs, which is a complete engine replacement. This replacement costs between $7,000-$10,000.
Engine, Sep 16, 2024
My car is experiencing the issue noted in Technical Service Bulletin 22-2229 (09-June-2022). My car leaks engine coolant into the engine/cylinders causing an excessive draining of coolant, overheating the engine, and shutting off the car. Specifically, my engine overheated and shut off, making the car undriveable. I was forced off the road on a single lane highway with speed limits of 55mph. This occurred at [XXX] on Friday, [XXX]. The area where the care came to rest was not particularly safe due to the narrow roads and high speed limit. The check engine light came on when this issue became a problem. My car was inspected by Bull Valley Ford in Woodstock, IL. They diagnosed that the issue is indeed the same issue in TSB 22-2229. The quoted price to repair is $7,000.00. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Engine, Sep 15, 2024
Driving on a highway engine began to shake and lose power engine had no problems prior to this all oil changes were up to date. After Engine began shaking violently pulled over on side of road no check engine light was present. Had vehicle towed where even when engine was on no check engine light. After checking the codes with ob2 reader it was determined a cylinder 1 and 2 misfire was present I replaced spark plugs and coil packs and that did not resolve the issue. It was then towed to a repair shop where they confirmed there was catastrophic engine failure including metal in the enigne there were no warning signs that this could happen the dealer and ford have been 0 help except wanting 12,000 to replace the engine
Engine and engine cooling, Sep 11, 2024
The contact owns a 2017 Ford Fusion. The contact stated while driving at approximately 25 MPH, the engine overheating warning light was illuminated with an audible chime. The contact pulled over and checked under the hood and became aware that the coolant reservoir was nearly empty. The contact refilled the coolant reservoir and restarted the vehicle. The vehicle was shifted into drive (D) but was unable to accelerate above 10 MPH. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that coolant had intruded into the engine block. The mechanic recommended that the engine be replaced. The vehicle was repaired. The manufacturer was informed of the failure. The failure mileage was 139,177.
Engine, Sep 9, 2024
Coolant was leaking into the Engine. This is a known issue with this make and model of the Ford Fusion, yet not all the engines were recalled. Ford told us this was a known issue, but we received no notification of this being a potential issue. We have taken our vehicle to Ford since we bought it new in 2017, and nothing was ever said. Now that the engine has the issue that is part of the recall, Ford would not take any responsibility for it and refused to help pay for the repairs. If the engine is doing exactly what the recall was for, then Ford should be held responsible for the repairs.
Engine, Sep 7, 2024
Transmission went out , 2017 fusion had recall with something with transmission never got notice from
Engine and engine cooling, Sep 5, 2024
The contact owns a 2017 Ford Fusion. The contact stated while starting the vehicle, the engine was misfiring. The vehicle was taken to the dealer, where it was diagnosed with coolant intrusion into the engine. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to Ford Campaign Number: 21N12. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 55,000.
Engine and engine cooling, Sep 5, 2024
The contact owns a 2017 Ford Fusion. The contact stated that while cold starting the vehicle, the vehicle was shaking, vibrating, and idling roughly. The contact turned off and restarted the vehicle to reset the computer. The contact stated that the failure was intermittent but had become a recurring failure. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was coolant intrusion into the cylinders and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 61,000.
Engine and engine cooling, Sep 5, 2024
The contact owns a 2017 Ford Fusion. The contact stated that while driving at approximately 35 MPH, the check engine warning light was illuminated. The contact drove the vehicle to a local dealer who diagnosed the vehicle and determined that coolant had leaked into the cylinders. The dealer recommended that the engine be replaced. The vehicle was not repaired. The manufacturer was informed of the failure. The contact researched online and related the failure to Technical Service Bulletin: 19-2346 Coolant Intrusion into the Cylinders (Engine and Engine Cooling). The failure mileage was approximately 70,000.
Engine, Sep 4, 2024
I have a 2017 ford fusion with a 2.0 ecoboost engine. First, I received service engine soon message on my car which was diagnosed as a misfire. Following that, a few days later, my car overheated on the way to my work. I checked the coolant which was low and added more. There had been no signs of leaking under the car at any time. I was able to drive the car home but by the time I got home the coolant was again very low. I had it towed to a Ford dealership where I was given the catastrophic news that it was due to coolant intrusion and I need a whole new engine that will cost 9,000.00 after folloeing the TSB. I have approximately 60,000 miles on it and Ford has refused to help in any way. I have had the oil changed as recommended since I bought the car used from a Ford dealership as certified pre-owned with approximately 14,000 on it and was never made aware of any coolant intrusion problems. Researching this issue, I find that this is a common and very serious problem. If the engine were to overheat it could cause loss of power and more concerning, an engine fire. If the engine caught fire I worry if I could get 2 toddlers out of their car seats in the back in time. This is a serious safety issue. If I lost power on the freeway due to overheating would we be rear ended endangering all of our lives? Ford has acknowledged this engine has a design flaw and have recalled the 1.5L engines and certain other 2.0 for the exact problem. This sets a precedent, and all these engines with this problem should be recalled and the engine replaced. The symptoms and end result are all the same. My car is still sitting at the dealership since I do not have any way to come up with 9,000. Nor can I drive it.
Engine, Sep 3, 2024
Vehicle was sputtering while idle or in park. Engine light came on and when tested the diagnostic said “cylinder 2 misfire” Noticed coolant level would decrease quite drastically in short matter of time, also causing vehicle to run hot or begin to over heat. It’s not always possible (or safe) to pull over on the side of a busy freeway or wherever you are driving when this happens. After investigating, found that coolant was leaking into the cylinders. Being that this was a common issue in these specific eco boost engines I knew my engine block would need to be replaced. Car was at 40,000 miles when this started happening and still under warranty. Took car to the dealership explained the issue only for them to try to say there was nothing wrong with it after not even getting down into the engine. After much back and fourth they finally ordered a new engine block to replace the faulted original. Only took 6 months of the dealership having my car and dodging my calls and messages.
Engine, Sep 3, 2024
The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound and vibrated. The check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed with a coolant leak into the engine, and it was determined that the short block needed to be replaced. The vehicle was not repaired. The contact related the failure to Customer Satisfaction Program: 21N12 (Short Block Replacement After Coolant Intrusion); however, the VIN was not included. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The failure mileage was 98,526.
Power train, Engine, Sep 3, 2024
2017 Ford Fusion Titanium 2.0L Ecoboost purchased brand new. Coolant intrusion into Cylinder #1, causing a misfire,registered in Vehicle Health Alert system; check engine light on. Liberty Ford dealership was notified within the first week of the 1st misfire. Autozone found fault code P0301. Code scanner suggested replacing cylinder #1 spark plug. If misfire cont., it stated to replace Coil on cyl #1. All four spark plugs were replaced and Coil for cylinder #1 was replaced. Veh.began to exhibit a low coolant level, white exhaust smoke & rough running. Coolant fumes were entering the veh. cabin. Coolant added as soon as "Engine Coolant Over Temperature" dash alert. Diagnostic completed at Firestone Complete Auto Care: Determined "Cyl 1 is full of coolant & misfire occurring due to engine burning coolant.TSB out for this issue stating engine block replacement will be needed. Recommend dealership*** Manufacturer's recommended maintenance.… They provided a copy of TSB 22-2229 and stated Ford Manufacturer should replace entire engine (Long Block). I contacted Ford Manufacturer. They stated several times that "this is a KNOWN ISSUE". They stated a diagnostic must be done by a Ford Dealership and submit financial asst. request. They found code P0301 as well as overheating codes are present, coolant level low. Mode 6 shows multiple misfires on cyl1...found same diagnosis. TSB 22-2229 covers this condition, engine build code is 910 and meets criteria." Veh avail for inspection upon request? The veh stranded me away from home 2-4 times. I was given literature that stated low coolant may automatically shut off the engine, even while driving. Antifreeze contains glycols & other liquid chemicals that are sweet smelling but POISONOUS. That entering the veh cabin can possibly cause a person to have damage to the central nervous system, lose consciousness, become nauseated, vomit, dizzy, etc. Ford didn’t notify me of the manufacturer fault that caused the issue, a 3rd party did.
Engine, Aug 31, 2024
#4 cylinder has fouled 3 spark plugs in the last 5 months. Car sputters at start, anti-freeze is missing bit no visible leak, blue smoke from exhaust. Took to dealer for diagnostic and was told engine rebuild/replace is needed and was quoted cost of $7465. My car is just over 91k miles and my extended warranty expired in March of this year.
Engine, Aug 30, 2024
2.0l EcoBoost engine illuminated malfunction indicator light (MIL) diagnostic trouble code indicates presence of coolant intrusion into one or more cylinders. defect causes corrosion, misfires, engine failure, and fires.
Engine, Aug 30, 2024
Shaking of the vehicle and resistant to accelerate on so dangerous to drive especially on highways. Check engine light on. Both independent service center and Ford dealership confirmed spark plugs are damaged, leaking oil, need new engine and this is a known issue with this ford engine.
Engine and engine cooling, Aug 29, 2024
The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated. The vehicle was taken to an independent mechanic where it was diagnosed and determined that coolant was leaking into the cylinder and that the engine needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure and referred the contact to the NHSTA Hotline for assistance. The failure mileage was approximately 60,000.
Engine and engine cooling, Engine, Aug 26, 2024
The contact owns a 2017 Ford Fusion. The contact stated while driving at an undisclosed speed, the vehicle briefly vibrated, and there was excessive white smoke coming from the exhaust. The contact stated that the message "Low Coolant Level" was displayed, and the check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the spark plugs. The vehicle was repaired, but the failure reoccurred. The vehicle was then taken to the dealer, who diagnosed a failure with the fuel injectors. The vehicle was repaired, but the failure reoccurred. The vehicle was taken back to the dealer, and the contact was informed there was a misfire in cylinder #2. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.
Engine, Aug 26, 2024
The contact owns a 2017 Ford Fusion. The contact stated that while the vehicle was parked on several occasions, the check engine warning light illuminated. Additionally, the contact stated that while driving at various speeds, the check engine warning light illuminated intermittently. The vehicle was taken to the dealer where it was diagnosed and determined that the engine needed to be replaced due to a coolant intrusion into cylinder #1. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 76,000.
Engine, Aug 23, 2024
There is a coolant intrusion into the vehicle’s engine, which has in turn created the need for a new engine entirely. This issue is known in 2017 Ford Fusions and vehicles have been recalled but only those made in certain manufacturing areas. The car is currently at the ford dealer for service and the dealership informed us this is a known issue and the engines have been recalled previously. After our own research it is clearly a known issue and should be recalled across the board. This vehicle is under 100,000 miles and inoperable, due to a manufacturer error. This needs to be made right and be an active recall for the 2017 ford fusion. There was no warning. I was driving one day at about 50 mph when the car lost all power to the engine and immediately slowed down on me. There is nothing safe about this and I would expect a company such as Ford, to make this right.
Engine, Aug 21, 2024
The coolant leaked into the engine. The dealership said it needs a new engine. I had no problems with the car until all of a sudden the overheat light came on. Regular maintenance has been done. The car is in great condition. Less than 72,000 miles.
Engine, Aug 19, 2024
Engine ran rough on startup. Coolant temperatures increased causing the car to reduce power while driving on the freeway at 60MPH. Refilled coolant as the levels were low. The check engine light appeared on the instrument panel. The code was a P0301 which is a cylinder #1 misfire. Replaced all spark plugs and ignition coil for cylinder #1. The vehicle was taken to an independent service center where a diagnostic test was performed. The diagnostic showed coolant intrusion into engine cylinder #1 which resulted in engine failure. The failure mileage was approximately 54,000.
Engine, Aug 19, 2024
Engine coolant leaks into the cylinder block due to a manufacturing defect. Car needs a new engine.
Engine, Aug 19, 2024
I drove through a strip mall shopping center on 8/13/2024, without warning, my 2017 Ford Fusion's engine shut down and I could not re-start the engine. There was no "Check Engine" light. The shutdown later proved to be caused by the failed Mas Air Flow (MAF) sensor, Ford Part #Part #: AFLS195 (8V2Z12B579A). My understanding is that the MAF sensor sends data to the Powertrain Control Module (PCM) to deliver the specific amount of fuel that’s proportional to the airflow and without that information, the engine just stops. I read, the MAF sensor failure shutdown occurs in vehicles of many makes. I was in a shopping center when the engine shut down, leaving me stranded in the traffic, but minutes before I was in 45 MPH speed limit traffic on a main multi-lane thoroughfare. Had the engine shut down had occurred then. I may have been in a dangerous situation. In fact, an Auto Zone general information article on MAF failure stated, "These issues can create dangerous situations causing accidents and injury." There needs to be a fail safe that, when the sensor fails, like for example that causes the PCM to default value that does not cause a shutdown while activating the "check engine light."