2019 Ford Fusion

Problems, recalls and owner-reported issues

Engine is the leading concern among 377 owner complaints filed for this model year. This is the 14th highest complaint count among 15 Fusion model years with reports.

Complaints by model year
  1. 377

Of the 2019 reports, 5 involved a crash and 2 involved a fire. 7 people were injured.

Primary concernEngine161 reports · 43% of complaints
Owner complaints377Filed with NHTSA
Recall relationship3 safety recallsNHTSA campaign records

What owners report most often

  1. Engine161
  2. Electrical system82
  3. Power train74
  4. Engine and engine cooling54
  5. Other or unspecified35
  6. Fuel/propulsion system20
  7. Forward collision avoidance10
  8. Steering8

Recalls and investigations

  1. Equipment, electrical, engine block heaterOct 10, 2025

    Ford Motor Company (Ford) is recalling certain 2016-2019 Lincoln MKC, 2016-2023 Explorer, 2019-2020 Fusion, 2019-2024 Ranger, 2020-2022 Lincoln Corsair, Escape, 2021-2024 Bronco, Bronco Sport, and 2022-2024 Maverick vehicles. The engine block heater may crack and develop a coolant leak, causing it to short circuit when the block heater is plugged in.

    An electrical short circuit can increase the risk of a fire.

    Owners are advised not to plug in their block heater until the vehicle is remedied. Dealers will replace the block heater, free of charge. Owners will also have a alternative option to replace engine block heater element with a threaded blanking plug, and remove the block heater electrical cord. Interim letters, notifying owners of the safety risk, were mailed December 3, 2025. Additional letters will be sent once the final remedy is available, anticipated September 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SA4. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on October 15, 2025.

    Campaign 25V685000 on NHTSA.gov

  2. Back over prevention, softwareJun 27, 2025

    Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.

    A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.

    Dealers will update the rearview camera software, free of charge. Owner notification letters were mailed September 4, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S72.

    Campaign 25V442000 on NHTSA.gov

  3. Electrical system, propulsion system, traction battery, management system/energy control module (bms/becm)Jun 23, 2023

    Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.

    A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.

    Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.

    Campaign 23V440000 on NHTSA.gov

Representative owner complaints: steering

8 reports, newest first. Show all

  1. Steering, Electrical system, Vehicle speed control, Sep 4, 2025

    I have a 2019 ford fusion turbo engine and everytime I accelerate the turbo is wicking into the pcm the control module which is causing hazards sucking as at random times whenever I turn left the steering wheel with get stuck and the brakes will lock for a couple seconds and then go back to normal. I had Meineke do a diagnostic on the car and they showed oil in the pcm aswell as the loss of connection between the pcm and its sensors. They drove the car and while driving the car going 20mph the car is reading as going 100

  2. Steering, Electrical system, Other or unspecified, Aug 28, 2025

    First, we will start with every time I turn my car to the left the steering wheel box and the brakes skid then the ABS sensor comes on Then we will start with the car every time I put it into a gear. It automatically goes back to park, and I cannot move the car in any direction. When the issue first started, I could reverse then when I put the car and drive in the middle of the street it would automatically go back to park which could cause a crash I only have video proof of this.

  3. Steering, Suspension, Service brakes, Aug 10, 2025

    The vehicle wheels and steering wheel bounce and shake when brakes are applied, regardless of the speed level; this felt like I am losing control of the vehicle and as if the wheels, and components of suspension or brake system will collapse all of the sudden. No warning lights came up in the dashboard. The vehicle was inspected by the dealership (Kearny Mesa Ford Service, 7303 Clairemont Mesa Blvd, San Diego, CA 92111) and they confirmed the problem, the problem still persisted after they performed checks and repairs, their response was "we are not sure what's causing the problem and we need more time to diagnose.".

  4. Steering, Apr 2, 2024

    The contact owns a 2019 Ford Fusion. The contact stated that while the vehicle was parked under direct sunlight, the control panel on both sides of the steering wheel melted and cracked. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and directed the contact to the NHTSA Hotline for assistance. The failure mileage was unknown.

  5. Steering, Feb 17, 2024

    Thr steering wheel stopped turning. The car is not old enough to have such problems with power steering failures.

  6. Steering, Electrical system, Engine, Nov 27, 2023

    My car in February of 202: got stuck in park they said it was electrical issue, then months later I ended up with a coolant leak that then combusted my engine. New engine in August of 2023 fast forward to November 2023 my car is doing the same thing it stalled in the road with myself and newborn in the car, lost all speed and now it will not go in drive or reverse just like it did in February of 2023. It’s been in the shop twice and now ongoing it’s third time and I find this to be a severe issue because if my car is going to keep stalling while driving there is no reason to keep fixing this car. I’m aware past fusion’s have been recalled for something of similar problems so it makes me wonder if this should be recalled as well.

  7. Steering, Forward collision avoidance, Jan 18, 2023

    While I drive my steering got stuck and stiffed. Hard to turn the wheels. Luckily when I entered my neighborhood stop the vehicle. Then I got the message from Ford Pass app saying *Electronic power steering control module fault and *collision warning system lost radar signal. If the steering stuck happened in highways while drive possibly life threatening issue

  8. Steering, Service brakes, Engine, Dec 29, 2022

    While driving to work on I35 the a red message popped up on the dash saying "Stop Safely Now" and the engine/hybrid motor instantly completely died. Steering and breaking were almost impossible because I am not a strong person and I was nearly rear ended several times. I had no chance to get to the shoulder and was blocking the lane in the middle of traffic till I was able to get someone to tow it to a side street. Completely unacceptable and very dangerous for the car to die completely like this.