2003 Honda Pilot
Problems, recalls and owner-reported issues
Power train is the leading concern among 746 owner complaints filed for this model year. This is the 4th highest complaint count among 23 Pilot model years with reports.
Of the 2003 reports, 43 involved a crash and 12 involved a fire. 44 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Air bags, frontal, passenger side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003-2006 Acura MDX, 2005-2012 RL, 2003-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2007-2008 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The vehicles are equipped with passenger frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal airbag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are E5D and X5C.
Campaign 19V501000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleJun 27, 2019
Honda (American Honda Motor Co.) is recalling certain 2003 Acura 3.2CL, 2002-2003 3.2TL, 2003-2006 MDX, 2001-2007 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot and 2006 Ridgeline vehicles. These vehicles are equipped with driver frontal air bag inflators assembled as a recall remedy part or replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began August 12, 2019. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are Q5A and Y58.
Campaign 19V499000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMar 6, 2019
Honda (American Honda Motor Co.) is recalling specific 2003 Acura 3.2CL, 2013-2016 ILX, 2013-2014 ILX Hybrid, 2003-2006 MDX, 2007-2016 RDX, 2002-2003 3.2TL, 2004-2006, and 2009-2014 TL, 2010-2013 ZDX and 2001-2007 and 2009 Honda Accord, 2001-2005 Civic, 2003-2005 Civic Hybrid, 2001-2005 Civic GX NGV, 2002-2007 and 2010-2011 CR-V, 2003-2011 Element, 2007 Fit, 2002-2004 Odyssey, 2003-2008 Pilot, and 2006-2014 Ridgeline vehicles. The affected vehicles received a replacement driver air bag inflator as part of a previous Takata inflator recall remedy or a replacement driver air bag module containing the same inflator type as a service part. Due to a manufacturing error, in the event of a crash necessitating deployment of the driver frontal air bag, these inflators may explode.
An explosion of an inflator within the driver frontal air bag module may result in sharp metal fragments striking the driver, front seat passenger or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver's air bag inflator with an alternate inflator, free of charge. The recall began April 10, 2019. Honda owners may contact customer service at 1-888-234-2138. Honda's number for this recall is O41. Acura owners may contact customer service at 1-888-234-2138. Acura's number for this recall is U40.
Campaign 19V182000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleApr 26, 2018
Honda (American Honda Motor Co.) is recalling certain 2003-2012 Honda Accord and Pilot, 2010 Accord Crosstour, 2001-2011 Civic, 2002-2011 CR-V, 2003-2004, 2006-2008 and 2011 Element, 2007 and 2009-2013 Fit, 2010-2012 Insight, 2002-2004 Odyssey, and 2012 Ridgeline vehicles. The front passenger air bag may have been installed incorrectly during replacement.
An incorrectly installed air bag may deploy improperly in the event of a crash, increasing the risk of injury.
Honda will notify owners, and dealers will inspect and, if necessary, replace the passenger frontal air bag module assembly, free of charge. The recall began June 22, 2018. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are K1P, and M1O.
Campaign 18V268000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleMay 23, 2016
Honda (American Honda Motor Co.) is recalling certain model year 2003-2006 Acura MDX, 2005-2011 Acura RL, 2005-2006 Honda CR-V, 2003-2011 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2011 Ridgeline vehicles originally sold, or that have ever been registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Honda is recalling certain model year 2003-2006 Acura MDX, 2005-2008 Acura RL, 2005-2006 Honda CR-V, 2003-2008 Element, 2007-2008 Fit, 2003-2008 Pilot, 2002-2004 Odyssey, and 2006-2008 Ridgeline vehicles originally sold, or that have ever been registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Honda is recalling model year 2002-2004 Odyssey and model year 2003-2004 Acura MDX, Honda Element, and Honda Pilot vehicles originally sold, or registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began June 27, 2016. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are KA0, KA1, KA2, and KA3.
Campaign 16V344000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleJun 15, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2005 Honda Civic vehicles manufactured March 21, 2000, to January 20, 2005, 2001-2004 Honda Civic GX vehicles manufactured June 14, 2000, to August 19, 2004, 2003-2005 Honda Civic Hybrid vehicles manufactured February 24, 2002, to January 18, 2005, 2003-2007 Honda Accord vehicles manufactured February 21, 2002, to August 28, 2007, 2002-2004 Honda CR-V vehicles, 2002-2003 Honda Odyssey vehicles manufactured June 19, 2001, to July 12, 2003, 2003 Acura MDX vehicles manufactured September 19, 2002, to June 19, 2003, 2003 Honda Element vehicles manufactured June 25, 2002, to July 31, 2003, and 2003 Honda Pilot vehicles manufactured November 26, 2001, to August 21, 2003. The affected vehicles have a passenger side frontal air bag that may be susceptible to moisture intrusion which, over time, could cause the inflator to rupture upon its deployment.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could rupture with metal fragments striking the passenger seat occupant or other occupants possibly causing serious injury or death.
Honda will notify owners, and dealers will replace the passenger air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Honda's numbers for this recall are JU4, JU5, JU6, and JU7. Note: Vehicles that have already received a replacement passenger air bag inflator as part of the recall remedy for an earlier campaign such as 14V353 or 14V700 (Honda recall numbers S95, JH6, JH7, JH8, JH9, JJ0, JJ1, JJ2, JJ6, JM5 and JM6) are not included in this recall. However, this recall does supersede 13V132 and 14V349. Note: On December 18, 2015 Honda informed NHTSA of an expansion of this recall to include certain model year 2004 Honda CR-V vehicles in addition to additional model year 2003 CR-V vehicles.
Campaign 15V370000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 28, 2015
Honda (American Honda Motor Co.) is recalling certain model year 2001-2007 Accord, 2001-2005 Civic, 2001-2004 Honda Civic GX, 2003-2005 Honda Civic Hybrid, 2002-2006 CR-V, 2003-2011 Element, 2002-2004 Odyssey, 2003-2008 Pilot, 2006 Ridgeline, 2003 Acura 3.2CL, 2003-2006 Acura MDX, and 2002-2003 Acura 3.2TL vehicles. The affected vehicles are equipped with a dual-stage driver frontal air bag that may be susceptible to moisture intrusion and other factors, including manufacturing variability that, over time, could cause the inflator to rupture.
In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the driver or other occupants resulting in serious injury or death.
Honda will notify owners, and dealers will replace the driver frontal air bag inflator, free of charge. The recall began on July 1, 2015. Owners may contact Honda customer service at 1-888-234-2138. Owners may contact Acura customer service at 1-800-382-2238, select option 4. Note: Vehicles that have had their driver frontal air bag replaced previously as part of a recall remedy prior to September 12, 2014 need to have their air bag replaced under this recall as well. Vehicles that, on or after September 12, 2014, received a remedy for a prior driver frontal air bag inflator recall already received an inflator of a different design, and therefore are not included in this recall and do not require additional servicing. Note: This recall fully supersedes recalls 08V-593, 09V-259, 10V-041, 11V-260, 14V-351 and 15V-153. Honda's numbers for this recall are JQ9, JR0, JR1, JR2, JR3, JR4, JR5, JR6, JR7, and JR8.
Campaign 15V320000 on NHTSA.gov
Air bagsNov 4, 2014
American Honda Motor Co. (Honda) is recalling certain model year 2001-2005 Honda Civic, 2003-2004 Civic CNG and Element, 2002-2005 CR-V, 2002-2004 Odyssey, 2003-2005 Accord, Pilot, Civic Hybrid, and Acura MDX, 2005 Acura RL and 2006 Honda Ridgeline vehicles originally sold, or ever registered, in geographic locations associated with high absolute humidity. Specifically, vehicles sold, or ever registered, in Alabama, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, U.S. Virgin Islands, Saipan, Guam, and American Samoa are addressed by this recall. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the passenger side air bag inflator, free of charge. The recall began January 26, 2015. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V700000 on NHTSA.gov
Air bagsJun 20, 2014
American Honda Motor Company, Inc.'s (Honda) is conducting a limited regional recall for certain model year 2003-2005 Accord, Civic, CR-V, Pilot and Acura MDX, model year 2003-2004 Odyssey and Element, and model year 2005 Acura RL, and 2006 Honda Ridgeline vehicles originally sold, or ever registered in California, and equipped with Takata-brand air bag inflators. Upon deployment of the passenger side frontal air bag, excessive internal pressure may cause the inflator to rupture.
In the event of a crash necessitating deployment of the passengers frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Honda will notify owners, and dealers will replace the inflators in all affected vehicles, free of charge. The recall is expected to begin during August 2014. Owners may contact Honda customer service at 1-800-999-1009.
Campaign 14V353000 on NHTSA.gov
Electrical system, ignition, switchDec 11, 2012
Honda is recalling certain model year 2003 and 2004 Pilot and Odyssey and 2003 through 2006 Acura MDX passenger vehicles manufactured from November 26, 2001, through August 30, 2006. The interlock lever of the ignition switch may deform, which can allow the interlock function of a vehicle with an automatic transmission to be defeated.
Removal of the ignition key when the gear selector of a vehicle with an automatic transmission has not been shifted to the park position can allow the vehicle to roll away, increasing the risk of a crash.
Honda will notify owners and instruct them to take their vehicle to a Honda or Acura dealer. The dealer will install an updated shift interlock lever and, if necessary, replace any necessary part of the ignition switch, free of charge. The recall began on February 22, 2013. Owners may contact Honda at 1-800-999-1009.
Campaign 12V573000 on NHTSA.gov
Exterior lighting, headlights, switchMar 30, 2012
HONDA IS RECALLING CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V; MODEL YEAR 2003 THROUGH 2005 PILOT; AND MODEL YEAR 2002 AND 2003 CIVIC VEHICLES. IN MARCH 2012, HONDA FILED A DEFECT REPORT TO RECALL CERTAIN MODEL YEAR 2002 THROUGH 2004 CR-V AND CERTAIN MODEL YEAR 2003 PILOT VEHICLES. IN AUGUST 2012, HONDA INFORMED THE AGENCY THAT IT WAS INCLUDING AN ADDITIONAL 820,789 VEHICLES INCLUDING CERTAIN MODEL YEAR 2004 AND 2005 PILOTS AND MODEL YEAR 2002 AND 2003 CIVICS. THE TOTAL NUMBER OF VEHICLES BEING RECALLED IS NOW 1,375,217. DUE TO TENSION FROM THE COMBINATION SWITCH WIRING HARNESS, WEAR ON THE SURFACE OF THE ELECTRICAL TERMINAL CAN OCCUR, YIELDING COPPER OXIDE, WHICH INCREASES ELECTRICAL RESISTANCE. INCREASED ELECTRICAL RESISTANCE MAY CAUSE THE TERMINAL ENDS TO MELT WITHIN THE WIRING HARNESS CONNECTOR.
IF THE TERMINAL ENDS MELT WITHIN THE WIRING HARNESS CONNECTOR, THE LOW BEAM HEADLIGHTS MAY BECOME INOPERATIVE, REDUCING DRIVER VISIBILITY AND INCREASING THE RISK OF A CRASH.
HONDA WILL NOTIFY OWNERS, AND DEALERS WILL REPAIR THE LOW BEAM TERMINAL HARNESS OR REPLACE THE LIGHTING SWITCH AS NECESSARY, FREE OF CHARGE. THE ORIGINAL RECALL BEGAN IN APRIL 2012. OWNERS OF VEHICLES INVOLVED IN THE SEPTEMBER 2012 EXPANSION WILL BE NOTIFIED IN SEPTEMBER 2012. OWNERS MAY CONTACT HONDA CUSTOMER SERVICE AT 1-800-999-1009.
Campaign 12V136000 on NHTSA.gov
Equipment, mechanical, carrier/rackFeb 5, 2008
HONDA IS RECALLING 2,032 HITCH STYLE BIKE RACKS SOLD AS AFTERMARKET FOR USE ON MY 2003-2007 AND SOME MY 2008 HONDA PILOT, RIDGELINE, AND ACURA MDX VEHICLES. A PINCH BOLT EXISTS BETWEEN THE BIKE ARM BRACKET AND THE UPRIGHT ASSEMBLY OF THE "HITCH" STYLE BICYCLE RACK.
WHEN MOVING THE BIKE ARM BRACKET TO ITS DOWN POSITION, THIS PINCH BOLT HAS THE POTENTIAL OF CAUSING SEVERE LACERATION OR AMPUTATION TO THE USER'S FINGERTIPS OR HAND.
OWNERS SHOULD CONTACT THULE AT 800-THULE91 (800-848-5391) TO OBTAIN A FREE REPAIR KIT ALONG WITH REPAIR INSTRUCTIONS OR OWNERS MAY CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238 FOR FURTHER INFORMATION.
Campaign 08E013000 on NHTSA.gov
Power train, automatic transmissionApr 15, 2004
ON SOME MINI VANS, SPORT UTILITY AND PASSENGER VEHICLES, CERTAIN OPERATING CONDITIONS CAN RESULT IN HEAT BUILD-UP BETWEEN THE COUNTERSHAFT AND SECONDARY SHAFT SECOND GEARS IN THE AUTOMATIC TRANSMISSION, EVENTUALLY LEADING TO GEAR TOOTH CHIPPING OR GEAR BREAKAGE.
GEAR FAILURE COULD RESULT IN TRANSMISSION LOCKUP, WHICH COULD RESULT IN A CRASH.
ON VEHICLES WITH 15,000 MILES OR LESS, THE DEALER WILL UPDATE THE TRANSMISSION WITH A SIMPLE REVISION TO THE OIL COOLER RETURN LINE TO INCREASE LUBRICATION TO THE SECOND GEAR. ON VEHICLES WITH MORE THAN 15,000 MILES, THE DEALER WILL INSPECT THE TRANSMISSION TO IDENTIFY GEARS THAT HAVE ALREADY EXPERIENCED DISCOLORATION DUE TO OVERHEATING. IF DISCOLORATION EXISTS, THE TRANSMISSION WILL BE REPLACED IF DISCOLORATION IS NOT PRESENT, THE DEALER WILL PERFORM THE REVISION TO THE OIL COOLER RETURN LINE. THE RECALL BEGAN ON APRIL 21, 2004, FOR PILOT, ODYSSEY, AND MDX OWNERS. OWNERS OF THE ACCORD VEHICLES WILL START RECEIVING LETTERS ON JUNE 28, 2004, AND ON JUNE 29, 2004, FOR OWNERS OF THE TL AND CL VEHICLES. OWNERS SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 04V176000 on NHTSA.gov
Engine and engine cooling, engineAug 28, 2002
ON CERTAIN MINIVANS, SEDANS, COUPES, AND SPORT UTILITY VEHICLES EQUIPPED WITH V6 ENGINES, A TIMING BELT TENSIONER PULLEY ON THE WATER PUMP IS MISALIGNED AND COULD CAUSE THE TIMING BELT TO CONTACT A BOLT ON THE CYLINDER HEAD. EVENTUALLY THE BELT COULD BE DAMAGED AND FAIL.
IF THE TIMING BELT BREAKS, THE ENGINE WILL STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL INSPECT THE WATER PUMP AND IF IT IS ONE OF THE DEFECTIVE PUMPS, THE WATER PUMP AND TIMING BELT WILL BE REPLACED. OWNER NOTIFICATION BEGAN AUGUST 30, 2002. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT HONDA AT 1-800-999-1009 OR ACURA AT 1-800-382-2238.
Campaign 02V226000 on NHTSA.gov
Representative owner complaints
746 reports, newest first.
Electrical system, Exterior lighting, Structure, Seats, Dec 9, 2014, crash
THE CAR WAS MOVED INTO LOCATION, TURNED OFF, AND THE KEY REMOVED LEADING TO THE DRIVER THINKING THE CAR WAS IN PARK, HOWEVER THE CAR WAS STILL IN DRIVE. THE CAR WAS ON A SLIGHT INCLINE WHICH CAUSED THE CAR TO ROLL BACKWARDS DOWN THE DRIVEWAY, ACROSS THE STREET, ROLL OVER A TREE, AND CRASH INTO ANOTHER TREE CAUSING SIGNIFICANT DAMAGE. *TR
Air bags, Nov 25, 2014
WHEN I CALLED TO INQUIRE OF HONDA ABOUT THE PARTIAL RECALL FOR THE PASSENGER SIDE AIRBAG I WAS TOLD NOT TO WORRY ABOUT IT SINCE IT HADN'T EXPLODED YET. REALLY? I GUESS HONDA ISN'T INTERESTED IN REPEAT BUSINESS; I HAVE OWNED NOTHING BUT THEIR PRODUCTS. LOOKS LIKE I NEED TO FIND A NEW(OR SMARTER) MANUFACTURER. *TR
Engine, Oct 30, 2014
FAILED FRONT AND SIDE ENGINE MOUNTS ON HONDA PILOT 2003. THIS SEEMS TO BE VERY COMMON AMONG OTHER HONDA PILOT OWNERS. *TR
Air bags, Oct 24, 2014
MY VEHICLE IS LISTED IN THE 6/2/2014 RECALL NOTICE FOR THE PASSENGER AIRBAG. OVER THE PAST 4 MONTHS I HAVE TRIED TO GET THE VEHICLE REPAIRED PER THE RECALL NOTICE AND HAVE BEEN REPEATEDLY TOLD BY THE DEALER THAT HONDA HAS NOT GIVEN THEM INSTRUCTIONS ABOUT HOW TO FIX PER THE RECALL. I HAVE CONTACTED HONDA CORPORATE AND THEY REPORT THEY WILL GET BACK TO ME AT SOME UNKNOWN TIME. BASED ON THE REPORTS OF FATALITIES RELATING TO HONDA AIR BAGS, I AM CONCERNED WHETHER OR NOT THE 2003 HONDA PILOT IS SAFE TO TRANSPORT MY FAMILY AND FRIENDS. I REQUEST THAT EITHER HONDA PROMPTLY REPAIR PER THE RECALL NOTICE OR OFFICIALLY AND IMMEDIATELY LET ME KNOW THAT THE VEHICLE IS SAFE TO TRANSPORT PEOPLE IN ITS CURRENT STATE. ADDITIONALLY, I AM CONCERNED ABOUT THE DRIVER'S SIDE AIRBAG, EVEN THOUGH THE DRIVER'S SIDE AIRBAG IS NOT LISTED IN THE REGIONAL SAFETY RECALL. MY VEHICLE HAS SPENT SIGNIFICANT TIME IN HOT AND HUMID AREAS, INCLUDING SOUTH CAROLINA. I CAN FIND NO DATA THAT GIVES ME CONFIDENCE THAT DRIVERS SIDE AIRBAGS IN VEHICLES REGISTERED IN STATES OTHER THAN FLORIDA, SOUTH CAROLINA, AND OTHER "HOT" STATES ARE SAFE. I REQUEST THAT NHTSA IMMEDIATELY REVIEW THE FACTS AND DATA FOR DRIVER'S SIDE AIRBAGS FOR VEHICLES NOT COVERED IN THE REGIONAL RECALL BECAUSE OF THE "HOT" STATE VS. "NON-HOT" STATE DIFFERENTIATION AND ISSUE INFORMATION TO THE PUBLIC REGARDING THE RISKS. THANK YOU FOR YOUR CONSIDERATION AND HELP. *TR
Air bags, Oct 21, 2014
HONDA HAS FAILED TO ISSUE THE RECALL FOR THE DEFECTIVE TANATA AIRBAGS THEY INSTALLED IN THIS VEHICLE. WE ARE THE ORIGINAL OWNERS. WE CONTACTED THEM DIRECTLY EARLY IN SEPTEMBER AND THEY COMMITTED TO RECALL IT WITHIN A MONTH. NO RECALL HAS EVER ARRIVED. *TR
Air bags, Oct 16, 2014
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING DEFECTIVE AIRBAG INFLATORS. *TGW UPDATED 11/20/14*JB
Structure, Oct 7, 2014
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT WHILE EXAMINING THE VEHICLE, THE REAR END APPEARED TO BE LOWER THAN NORMAL. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE REAR AXLE HAD DETACHED FROM THE FRAME OF THE VEHICLE DUE TO SEVERE RUSTING OF THE SUB FRAME. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT SOLUTION WAS OFFERED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Power train, Electrical system, Engine, Oct 1, 2014, crash
CAR RAN AWAY IN REVERSE AS IF IT HAD A MIND OF ITS OWN. FULL WEIGHT ON THE BRAKES BUT THE CAR KEPT ACCELERATING. CRASHED INTO UTILITY POLE ENCIRCLED WITH OLD CAR TIRES. CAR BOUNCED OFF AND THEN CRASHED INTO THE POLE OVER AND OVER AGAIN. HIT GEAR SHIFT INTO FORWARD. ENGINE SCREAMING REALLY HIGH REVS, CAR RACED FORWARD AND I DID EVERYTHING I COULD TO AVOID HITTING PARKED VEHICLES AND A POND AS CAR KEPT GOING FASTER. WITH NOWHERE TO HEAD BUT GOLF COURSE OR HIGHWAY, I STEERED ONTO A FARM FIELD AND DROVE A HALF MILE UNTIL I WAS ABLE TO PULL OUT THE KEYS FROM THE STARTER WHICH STOPPED CAR. I DID NOT THINK I WAS INJURED AT TIME BUT I ENDED UP WITH WHIPLASH WHICH MEANT I LOST ABOUT SIX MONTHS INCOME. HONDA REFUSED COMPENSATION, OR PAID FOR ANY OF THE REPAIRS OF THE CAR WITH EXCEPTION OF THE KEY INTERFACE FOR STARTER . HONDA CLAIMED THAT NOTHINGS WRONG WITH CAR. SAID HAD MY FOOT ON ACCELERATOR. HOWEVER, HONDA DEALERSHIP CHARGED ME MORE THAN $3,000 TO FIX A COMPLETELY DESTROYED BRAKING SYSTEM HOW COULD I HAVE HAD MY FOOT ON THE ACCELERATOR AND DESTROYED THE BRAKES? HONDA REFUSED TO BUY MY CAR AND DECOMMISSION IT BECAUSE THEY SAID CAR WAS PERFECT. DOWNRIGHT RUDE AFTERWARD. I DID NOT LET ANYONE ELSE DRIVE THE CAR AND USED IT AS INFREQUENTLY AS I COULD. SEVEN MONTHS LATER, I WAS IN AN UNDERGROUND PARKING GARAGE AND SAME THING HAPPENED. THE CAR ACCELERATED INTO THESOLID CONCRETE WALL JUST FOUR FEET AHEAD. THE IMPACT DESTROYED CAR. FRONT END CRUMPLED IN, THE ENGINE DAMAGED AND ALL AIRBAGS DEPLOYED. THIS FROM A FOUR FOOT COLLISION. *TR
Latches/locks/linkages, Oct 1, 2014
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE CHROME PLATING ON THE DOOR HANDLES WAS PEELING AND CAUSING MINOR INJURIES TO THE CONTACT'S FINGERS. THE CONTACT MENTIONED THAT ALL FOUR DOORS WERE AFFECTED BY THE FAILURE. THE PROBLEM PERSISTED FOR THE PAST TWO YEARS. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT ALL FOUR HANDLES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.
Electrical system, Air bags, Sep 25, 2014, fire
PARKED THE CAR. CAME BACK ABOUT 10 MINUTES LATER, HEARD LOUD LIKE SHOTS FIRED, ROUNDED THE CORNER TO SEE IT WAS OUR AIRBAGS POPPING...THE CAR WAS ON FIRE UNDER THE HOOD, AND GOING TO THE DASHBOARD. CALLED 911 AND BY THE TIME THE FIRE DEPT. CAME ( 1 MILE AWAY) THE WHOLE CAR WAS ENGULFED. THE WHOLE CAR DESTROYED, ALL THAT WAS LEFT WAS THE SHELL NO SEATS NO DASHBOARD NO LICENSE PLATES NOTHING LEFT. WE COMPLIED TO ALL RECALLS AND TOOK IT TO A HONDA DEALERSHIP EACH TIME FOR REPAIRS. WE HAD A STEERING COLUMN FIRE ABOUT 2-3 YEARS AGO DRIVING ALONG AND THE CAR FILLED WITH SMOKE, IT WAS A ELECTRICAL FIRE, BUT PULLING OVER TURNING OFF THE ENGINE PUT OUT THE FIRE. HAD IT REPAIRED IMMEDIATELY. A WEEK BEFORE THE BIG FIRE WE FELT THE COLUMN AND IT WAS HOT...BUT COOLED AFTER WE PARKED IT. THEN DAYS LATER IS WHEN IT BURNED TO THE GROUND, EVEN THE TIRES WERE GONE. HONDA DOESN'T CARE ABOUT OUR LOSS, AND OF COURSE IT'S NOT THEIR FAULT. P.S. IN 2007 WE GOT HURT IN THAT SAME CAR WE WERE STOPPED ON THE SIDE OF THE ROAD ( WE WERE IN THE CAR) AND A TRUCK CROSSED THE LINE AND HIT US HEAD ON. OUR SEAT BELTS DIDN'T HOLD US IN, THEY LOOSENED AND AIRBAGS DID NOT DEPLOY. WE WERE HURT AND HONDA SAID THE TRUCK HIT US TOO HIGH IS WHY THE AIRBAGS DIDN'T DEPLOY. THAT SOUNDS RIDICULOUS. THE SEAT BELT SHOULDER STRAPS DIDN'T HOLD US CAUSE WE WEREN'T MOVING ALSO SOUNDS RIDICULOUS. HONDA DIDN'T CARE THEN EITHER. *TR
Power train, Sep 21, 2014
MY HONDA PILOT SHUTTERS AT 25-50 MPH I HAD IT CHECK WITH MY LOCAL DEALER HONDA AND IT SEEMS LIKE ITS COMING FROM TRANSMISSION ISSUE'S. *TR
Power train, Sep 15, 2014
ANYWHERE BETWEEN 35-50 MPH I GET A SHUDDER THAT SOUNDS LIKE DRIVING OVER A RUMBLE STRIP ON THE FREEWAY. THE PROBLEM STARTED OUT TO WHERE IT SOUNDED LIKE A GUSH OF AIR WAS FLOWING UNDERNEATH THE CAR FOR ABOUT 15 SECONDS, THEN PROGRESSED TO A RUMBLE STRIP NOISE. AT THAT POINT, I HAD IT LOOKED AT. MECHANIC SAYS FAILED TORQUE CONVERTER AND WILL HAVE TO REPLACE TRANSMISSION. I HAVE 132,000 MILES ON THE CAR. HAVEN'T CONTACTED HONDA AS I'M THE SECOND OWNER AND HAVE READ IN MANY DIFFERENT PLACES ON THE INTERNET THAT HONDA WON'T ACKNOWLEDGE THE PROBLEM. MECHANIC WARNED THAT THE TRANSMISSION WILL GO AT ANY TIME NOW AND THE CAR ISN'T SAFE TO DRIVE. I'VE DECIDED IF THE TRANSMISSION IS GOING TO FAIL AT 132,000 MILES, I'M NOT TAKING THE CHANCE OF PUTTING MORE MONEY INTO IT, ONLY TO FAIL AGAIN (SEVERAL COMPLAINTS ABOUT PEOPLE ENDING UP WITH SEVERAL TRANSMISSIONS INSTALLED BY HONDA WITH SUBSEQUENT FAILURES). I'VE OWNED THREE HONDAS. THE LACK OF RESPONSE FROM HONDA ON THIS ISSUE ACROSS THE BOARD MEANS THEY LOST ME AS A CUSTOMER. *TR
Seats, Sep 13, 2014
I PICKED UP MY GRANDCHILDREN FROM SCHOOL WHICH IS LESS THAN A MILE AWAY. WHEN I PULLED OUT OF THE PARKING LOT AFTER A STOP, I FELT THE BACK OF THE SEAT GO BACK. MY HUSBAND TOOK THE CAR TO A PLACE WHERE WE HAVE OUR OIL CHANGED AND TIRES ROTATED. THE MECHANIC SAID THAT THE SUPPORT MOUNT BRACKET FOR THE DRIVER'S SEAT IS BROKEN. THERE COULD HAVE BEEN SEVERE TO FATAL INJURY HAD I BEEN HIT BY ANOTHER VEHICLE WHILE THIS WAS GOING ON. I HAD TO CROSS ROUTE 83 IN BENSENVILLE/WOOD DALE AREA IN ILLINOIS. *TR
Air bags, Sep 9, 2014
2003 HONDA PILOT. CONSUMER WRITES IN REGARDS TO AIRBAG REPLACEMENT ISSUES. *SMD THE DEALER INFORMED THE CONSUMER, THE VEHICLE HAD BEEN IN SALT WATER. HOWEVER, THE CONSUMER STATED WHILE HE DOES WORK NEAR THE WATER, BUT NOT SALT WATER. *JB
Air bags, Aug 30, 2014
RE: RECALL # JF7 PASSENGER AIRBAG INFLATOR (FOR 2003 - 2007 HONDA PILOTS SOLD IN HIGH ABSOLUTE HUMIDITY STATES) MY VEHICLE WAS SOLD NEW IN FEBRUARY 2003 IN MYRTLE BEACH, AN OCEAN-FRONT CITY IN SOUTH CAROLINA, ONE OF THE STATES REFERRED TO IN THE ABOVE RECALL AS HAVING HIGH ABSOLUTE HUMIDITY. THE VEHICLE REMAINED TITLED IN COASTAL SOUTH CAROLINA FROM FEBRUARY 2003 UNTIL MARCH 2007, A PERIOD OF FOUR YEARS. BECAUSE THE VEHICLE SPENT THE FIRST FOUR YEARS OF ITS EXISTENCE IN AN AREA OF HIGH ABSOLUTE HUMIDITY, I AM CONCERNED ABOUT THE PRESENT AND FUTURE FUNCTIONALITY OF BOTH DRIVER AND PASSENGER AIRBAG INFLATORS. PLEASE ADD MY VEHICLE TO THE RECALL LIST FOR REPLACEMENT OF BOTH AIRBAG INFLATORS. THANK YOU. *TR
Electrical system, Aug 26, 2014
A COUPLE OF YEARS AGO, WE HAD OUR MECHANIC (WHO WORKED WITH A LOCKSMITH) REBUILD THE IGNITION SWITCH BECAUSE OUR KEYS WERE FAILING TO TURN THE SWITCH, MAKING IT IMPOSSIBLE TO START THE CAR. THIS REPAIR COST US ABOUT $400. WE ALSO HAD NEW KEYS CUT. NOW THE PROBLEM HAS RESURFACED. THE KEYS ARE NOT WORN, BUT THEY ARE STILL UNABLE TO TURN THE SWITCH UNLESS THEY GO IN "JUST RIGHT" -- WHICH MEANS 15+ MINUTES OF FIDDLING WITH THE KEY TO START THE CAR -- AND SOMETIMES IT JUST DOESN'T WORK AT ALL. THE LOCKSMITH WILL CHARGE US ANOTHER $400 TO REBUILD THE SWITCH AGAIN -- OR WE CAN PAY $535 (PLUS TAX) TO THE DEALERSHIP TO HAVE THEM REPLACE IT. [THIS DOES NOT INCLUDE THE DOOR LOCKS, BY THE WAY, WHICH WOULD STILL HAVE TO BE OPENED WITH THE OLD KEY -- AND COST ANOTHER $400 TO REPLACE.] WE HAVE STARTED LEAVING A KEY IN THE IGNITION AT ALL TIMES TO ENSURE THAT WE CAN USE THE CAR. ONCE WE GET IT IN THERE, WE JUST LEAVE IT THERE. WE DRAPE A SMALL TOWEL OVER THE STEERING COLUMN TO HIDE THE KEY, BUT THERE IT STAYS. IT'S A RIDICULOUS SITUATION, AND WE ARE NOT ALONE. I SEE A LOT OF PEOPLE COMPLAINING ABOUT THIS ONLINE. WHY HAS THIS NOT BEEN RECALLED? *TR
Suspension, Vehicle speed control, Engine, Aug 7, 2014
I AM THE ORIGINAL OWNER OF A 2003 HONDA PILOT. I AM AN OLDER, CAUTIOUS DRIVER AND HAVE BABIED THIS VEHICLE, DOING ALL REGULAR SERVICE AT THE DEALER'S, SO IT WOULD RUN IN TOP SHAPE FOR MANY YEARS TO COME. AROUND SIX MONTHS AGO I NOTICED AT LOWER SPEEDS (20-30 M.P.H.) THE VEHICLE SHUDDERS. TO COUNTER THE PROBLEM I HAVE TO ACCELERATE AND THEN IT GOES AWAY. I HAVE HAD THE DEALER CHECK IT THREE TIMES AND EACH TIME THEY SAY THEY CANNOT REPLICATE THE PROBLEM, WHICH IS HARD TO BELIEVE. LAST WEEK THE D LIGHT STARTED TO FLASH. I TOOK IT INTO THE DEALER RIGHT AWAY AND THEY SAID IT WAS A SENSOR. I ASKED IF THAT COULD BE MAKING THE CAR SHUDDER AND THEY SAID PROBABLY. I HAD THEM CHANGE IT AND THE SHUDDER HAS NOT GONE AWAY. THIS MORNING IT WAS PARTICULARLY HEAVY SO I CALLED THE DEALER AGAIN AND THEY GAVE ME THE AMERICAN HONDA NUMBER. I CALLED THEM AND THEY SAID THE DEALER SHOULD LOOK AT IT. I'VE SEEN SO MANY OTHER PEOPLE HAVE THE SAME COMPLAINT AND I'M VERY CONCERNED THIS IS A SAFETY ISSUE THAT HONDA IS CHOOSING TO IGNORE; A LITTLE LIKE OTHER AUTO COMPANIES HAVE DONE OVER THE PAST FEW YEARS UNTIL A FATALITY HAPPENS. AS I CARRY MY FAMILY IN THIS VEHICLE AND I AM PARTICULARLY CONCERNED. *TR
Power train, Jul 23, 2014
TL* THE CONTACT OWNS A 2003 HONDA PILOT. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT DOWNSHIFTED AND THE VEHICLE AUTOMATICALLY SHIFTED BACK INTO GEAR. THE FAILURE OCCURRED TWICE. THE DEALER STATED THAT THE TRANSMISSION NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Power train, Jul 14, 2014
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED THAT THE VEHICLE DECELERATED FROM 65 MPH TO 30 MPH WITHOUT WARNING. AN INDEPENDENT MECHANIC LOCATED A FAILURE CODE AT THE TRANSMISSION SPEED SENSOR. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 154,000.
Electrical system, Jul 12, 2014
CAR KEY GOES IN IGNITION AND WILL NOT TURN. THIS IS A DANGER WHEN YOU CAN NOT START THE CAR AND GET OUT OF A DANGEROUS SITUATION. I READ ON LINE MANY OTHER PILOTS WITH THE SAME PROBLEM. HONDA HAS A BAD PART. HONDA WANTS $500 TO FIX A BAD PART THAT NEEDS TO BE RECALLED. *TR
Electrical system, Exterior lighting, Jun 24, 2014
LEFT WORK AT NIGHT. LOW-BEAMS PARTIALLY FAILED, BUT I DIDN'T NOTICE UNTIL I WAS GOING 55 MPH ON THE HIGHWAY. HAD TO USE BRIGHTS, AND GO TO A GAS STATION. VEHICLE HAD TO BE TOWED, AND CHECKED BY DEALER. DEALER SAID USING 3RD PARTY HEADLIGHT BULBS WAS THE CAUSE. OF INTEREST, THE CAR ALREADY HAD THE LOW-BEAM FAILURE RECALL FIXED. LOOKS LIKE THIS IS STILL AN ISSUE AFTER THE RECALL, AND USING HONDA OEM BULBS IS THE ONLY SAFE WAY TO GO. 3RD PARTY BULBS WERE PURCHASED FROM ADVANCE AUTO PARTS, AND I'M UNSURE OF THE BRAND. *TR
Electrical system, Jun 23, 2014
WE STARTED TO HAVE TROUBLE INSERTING THE KEY IN THE IGNITION. TODAY THE KEY WOULDN'T EVEN GO IN AFTER MANY ATTEMPTS WIGGLING IT. AFTER TWENTY MINUTES TRYING HAD TO LEAVE CAR BEHIND. NOW I'M WITHOUT A CAR AND SEARCHING FOR RECALLS NOTICED THAT ALTHOUGH THERE IS NONE FOR THIS PROBLEM IT IS A HUGE PROBLEM WITH OTHER PILOT OWNERS. *TR
Structure, Jun 4, 2014
CLEAR COAT BEGAN COMING OFF OF MANY HORIZONTAL SURFACES. HAS CONTINUED FOR YEARS. NOW THE ACTUAL PAINT IS COMING OFF AND THIS IS UNACCEPTABLE. *TR
Vehicle speed control, Seats, May 27, 2014
TL* THE CONTACT OWNS A 2003 HONDA PILOT. THE CONTACT STATED WHILE STOPPED AT A RED LIGHT, THE VEHICLE BEGAN TO ACCELERATE AND THE DRIVER'S SEAT FRAME BECAME FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS DIAGNOSED WITH A FRACTURED POWER SEAT FRAME AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 107,000.
Electrical system, May 5, 2014
I TOOK MY VEHICLE TO REPAIR A RECALL AND [XXX] SERVICE MANGER SAID HE WILL SERVICE ALL THE RECALLS TO THE VEHICLE. THE RECALL WAS SOMETHING IN REFERENCE TO THE IGNITION. TO DAYS LATER THE VEHICLE WILL NOT SHOUT OFF, THE VEHICLE ALWAYS MAKE THE SOUND AS IF THE KEY WAS IN THE IGNITION. I TOOK IT BACK AND [XXX] SERVICE MANGER SAID THE DO NOT TOUCH ANYTHING AROUND THE IGNITION.... NOW THE VEHICLE SHOUT OFF WHILE DRIVING HAVE VIDEO. TOOK IT BACK AND [XXX] SAID I NEED TO PAY ADDITIONAL.... IF ALL VEHICLE RECALLS WHERE RECALL BY THE DEALER. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR