2004 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Air bags is the leading concern among 1,295 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2004 reports, 110 involved a crash and 25 involved a fire. 85 people were injured and 3 people died.
What owners report most often
Recalls and investigations
Air bags, side/windowOct 19, 2015
Chrysler (FCA US LLC) is recalling certain model year 2003 Jeep Liberty vehicles manufactured March 29, 2003, to July 3, 2003, and 2004 Jeep Grand Cherokee vehicles manufactured May 27, 2003, to May 20, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will replace the air bag electronic control module and the side impact sensors, as necessary, free of charge. The recall began on May 5, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R60.
Campaign 15V673000 on NHTSA.gov
Air bags, frontalJan 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2002-2003 Jeep Liberty vehicles manufactured January 9, 2001, to March 28, 2003, 2002-2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, to May 23 2003, and 2003-2004 Dodge Viper vehicles manufactured November 1, 2001, to June 30, 2004. Due to electrical noise beyond the tolerance of the air bag electronic control module (ECM), a component in the ECM may fail, causing the front air bags, side air bags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the air bags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler dealers will replace the air bag control module and side impact sensors as required, free of charge. This recall remedy was applied during earlier recall campaigns of these vehicles under safety recalls 12V527 and 13V040. All owners that have not had the recall repair performed under safety recalls 12V527 or 13V040 are strongly encouraged to have it performed and not wait for the final remedy to be deployed to the field. The recall began on December 29, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R06.
Campaign 15V046000 on NHTSA.gov
Air bagsNov 8, 2012
Chrysler is recalling certain model year 2002 and 2003 Jeep Liberty vehicles manufactured January 9, 2001, through March 28, 2003, and 2002 through 2004 Jeep Grand Cherokee vehicles manufactured February 13, 2001, through May 23, 2003. A component in the air bag control module may fail causing the front airbags, side curtain airbags, and/or seatbelt pretensioners to deploy inadvertently while the vehicle is being operated.
Inadvertent deployment of the airbags may increase the risk of injury and the possibility of a vehicle crash.
Chrysler will notify owners, and dealers will install a supplemental jumper harness to the airbag control module, free of charge. Owners were notified of the recall by interim letter in January 2013. The remedy for affected Liberty vehicles is expected to be available in April 2013. The remedy for affected Grand Cherokee vehicles is expected to be available later in the year. Owners may contact Chrysler at 1-800-247-9753.
Campaign 12V527000 on NHTSA.gov
Exterior lighting, headlightsMay 11, 2009
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
DOPE, INC. WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON JULY 28, 2009. OWNERS MAY CONTACT DOPE, INC. AT 1-626-272-1798.
Campaign 09E025000 on NHTSA.gov
Seats, front assembly, seat heater/coolerApr 9, 2009
CHRYSLER IS RECALLING 103,409 MY 2001-2004 JEEP GRAND CHEROKEE VEHICLES WITH HEATED SEATS AND WITH CHRYSLER RECALL NO. 06V-197 COMPLETED (03-04 MY) OR SEAT HEATER ELEMENTS SERVICE REPLACEMENT (01-02 MY). THE FRONT SEAT ELECTRIC HEATER ELEMENTS COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE OR INJURY.
DEALERS WILL REPLACE THE FRONT SEAT HEATER ELEMENTS FREE OF CHARGE. THE RECALL BEGAN ON NOVEMBER 23, 2009. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 09V117000 on NHTSA.gov
Exterior lightingApr 7, 2009
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
SABERSPORT WILL NOTIFY OWNERS AND OFFER A FULL REFUND FOR THE NONCOMPLIANT COMBINATION LAMPS. THE SAFETY RECALL BEGAN ON MAY 11, 2009. OWNERS MAY CONTACT SABERSPORT AT 1-909-598-7589.
Campaign 09E012000 on NHTSA.gov
Exterior lightingJul 17, 2006
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
TRADESONIC WILL NOTIFY OWNERS AND REPLACE THE LAMPS FREE OF CHARGE. THE RECALL IS EXPECTED TO BEGIN DURING JULY 2006. OWNERS MAY CONTACT TRADESONIC AT 626-934-8884.
Campaign 06E064000 on NHTSA.gov
Seats, front assembly, seat heater/coolerJun 7, 2006
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH HEATED SEATS, THE FRONT PASSENGER SEAT ELECTRIC HEATER ELEMENT COULD OVERHEAT.
OVERHEATING COULD POTENTIALLY CAUSE A FIRE.
DEALERS WILL REPLACE THE HEATED SEAT ELEMENTS. THE RECALL BEGAN ON JULY 24, 2006. OWNERS MAY CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 06V197000 on NHTSA.gov
Exterior lighting, headlightsMar 13, 2006
CERTAIN ANZO COMBINATION HEADLAMP ASSEMBLIES SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES. SOME COMBINATION LAMPS ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS WHICH FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH.
ANZO WILL NOTIFY OWNERS AND REPLACE THE HEADLAMPS FREE OF CHARGE. THE RECALL BEGAN MAY 9, 2006. OWNERS MAY CONTACT ANZO USA AT 909-468-3688.
Campaign 06E023000 on NHTSA.gov
Service brakes, hydraulicMar 13, 2006
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
AFFINIA (BRAKE PARTS, INC.) WILL REPLACE THE SUBJECT BRAKE HYDRAULIC MASTER CYLINDERS FREE OF CHARGE. THE RECALL BEGAN ON MARCH 20, 2006. OWNERS CAN CONTACT AFFINA GROUP CUSTOMER SERVICE AT 1-800-323-0354.
Campaign 06E022000 on NHTSA.gov
Fuel system, gasoline, delivery, fuel pumpFeb 1, 2006
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
AIRTEX WILL NOTIFY ITS CUSTOMERS AND WILL REPLACE THE AFFECTED FUEL PUMPS FREE OF CHARGE. THE RECALL BEGAN ON JANUARY 25, 2006. OWNERS MAY CONTACT AIRTEX CUSTOMER SERVICE DEPARTMENT AT 1-800-880-3056.
Campaign 06E011000 on NHTSA.gov
Electrical system, starter assemblyMar 4, 2004
ON CERTAIN SPORT UTILITY VEHICLES EQUIPPED WITH 4.0L ENGINES, THE CRANKSHAFT POSITION SENSOR WIRING INSULATION MAY CRACK AND EXPOSE THE WIRE.
IN THE PRESENCE OF MOISTURE, THIS COULD RESULT IN SENSOR MALFUNCTION, WHICH COULD CAUSE THE ENGINE TO STALL, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE CRANKSHAFT POSITION SENSOR. OWNER NOTIFICATION BEGAN ON MARCH 29, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V112000 on NHTSA.gov
Equipment, other, labelsFeb 3, 2004
ON CERTAIN SPORT UTILITY VEHICLES, DUE TO A RECENT SOFTWARE PROGRAMMING ERROR, THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION WAS INADVERTENTLY OMITTED FROM THE VEHICLE CERTIFICATION LABEL.
THE VEHICLE OWNER WOULD NOT BE AWARE OF THE TIRE, WHEEL, AND INFLATION PRESSURE INFORMATION FOR THEIR VEHICLE.
OWNERS WILL BE PROVIDED WITH A CORRECTED TIRE CERTIFICATION LABEL. OWNER NOTIFICATION BEGAN ON MARCH 1, 2004. OWNERS SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 04V048000 on NHTSA.gov
Steering, gear box (other than rack and pinion)Mar 10, 2003
ON CERTAIN SPORT UTILITY VEHICLES, THE POWER STEERING GEAR MAY CONTAIN AN IMPROPERLY FORMED SPACER CLIP, WHICH COULD DISLODGE WITHIN THE STEERING GEAR.
A DISLODGED CLIP MAY CAUSE INCREASED STEERING EFFORT, INCREASING THE RISK OF A CRASH.
DEALERS WILL REPLACE THE STEERING GEAR ASSEMBLIES. OWNER NOTIFICATION BEGAN ON MARCH 12, 2003. OWNERS WHO TAKE THEIR VEHICLES TO AN AUTHORIZED DEALER ON AN AGREED UPON SERVICE DATE AND DO NOT RECEIVE THE FREE REMEDY WITHIN A REASONABLE TIME SHOULD CONTACT DAIMLERCHRYSLER AT 1-800-853-1403.
Campaign 03V079000 on NHTSA.gov
Representative owner complaints
1,295 reports, newest first.
Seats, Oct 23, 2011
THE MAIN METAL FRAME OF THE DRIVER'S SEAT HAS BROKEN. DRIVERS SEAT HAS A ROCKING MOTION AND WILL MOST LIKELY NOT HOLD UP TO A REAR END COLLISION AT ANY SPEEDS. *TR
Visibility, Structure, Oct 18, 2011
WINDOW RISERS. 5 BROKEN RISERS SINCE THE CAR WAS NEW. GARAGED WITH LESS THAN 75 K MILES. ACCORDING TO THE INTERNET THIS IS AN ITEM THAT SHOULD HAVE BEEN RECALLED AND THERE ARE THOUSANDS OF COMPLAINTS ABOUT THESE FAILURES. CHRYSLER WILL NOT FIX OR RESPOND. *TR
Structure, Oct 11, 2011
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT EVERY PLASTIC INTERIOR DOOR HANDLE HAD FRACTURED, MAKING IT DIFFICULT TO EXIT THE VEHICLE. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND AS ADVISED THAT EACH HANDLE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 94,000.
Visibility, Sep 26, 2011
VISIBILITY: DEFROSTER/DEFOGGER SYSTEM:WINDSHIELD:BLOWER COLD AIR BLOWING FROM MY VENTS UNCONTROLLABLY FROM PASSENGER SIDE. LOUD CREAKING SOUND COMING FROM UNDERSIDE OF VENTILATION? CREAKING FROM THE DASH SECONDS AFTER SHUTTING THE ENGINE OFF? AS A RESULT THE DEFROSTERS ON A CAR DO NOT WORK. [XXX]AT JERRY TOYOTA SAID HE FIXED IT WHEN I BROUGHT IT IN JAN. HOWEVER, IT BROKE A WEEK LATER. HE HAS REFUSED TO GET IT FIX. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Sep 22, 2011
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE MAKING A LEFT TURN, THE WHEEL REFUSED DID NOT RESPOND. THE DEALER AND MANUFACTURER ADVISED THE CONTACT OF NHTSA CAMPAIGN ID NUMBER: 03V079000 (STEERING:GEAR BOX (OTHER THAN RACK AND PINION), BUT ADVISED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 115,000.
Electrical system, Latches/locks/linkages, Sep 12, 2011
DRIVERS DOOR LOCK BUTTON WOULD NOT WORK, ROLLING LOCKS IN-OPERABLE NO WINDOWS WORK WITH DRIVERS DOOR OPEN WHILE IN PARK OR ANY DOOR OPEN DOME LIGHT WOULD NOT TIME OUT UNLESS VEHICLE RUNNING DRIVERS DOOR CLOSED AND EXIT PASSENGER DOOR AFTER SHUTTING THE VEHICLE OFF. TOOK TO DEALER AFTER WE HAD REPLACED THE SWITCH UNIT AND LATCH TO THE DRIVERS DOOR, DEALER FOUND A BROKEN WIRE IN DRIVERS DOOR JAM. *TR
Seats, Sep 12, 2011
WHILE DRIVING THE DRIVER'S SEAT FRAME BRACKET SNAPPED AND THE DRIVER'S SEAT BECAME WOBBLY AS I DROVE. UNABLE TO GET A SAFETY INSPECTION STICKER IN MASSACHUSETTS UNTIL THE SEAT FRAME IS REPAIRED/REPLACED. THIS IS THE FIRST TIME I HAVE HAD THIS PROBLEM WITH 2004 GRAND CHEROKEE. IT HAS OCCURRED TWICE WITH A 2003 GRAND CHEROKEE I OWN ALSO. VERY UNSAFE TO DRIVE IN THIS CONDITION. *TR
Electrical system, Sep 9, 2011
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE LAREDO. THE CONTACT STATED THAT THE DRIVER SIDE DOOR LOCKS, INTERIOR LIGHTS AND THE WINDOW FAILED. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE MANUFACTURER WAS CONTACTED AND THEY OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.
Electrical system, Sep 4, 2011
I WAS DRIVING ON THE MASS TURNPIKE AND ALL INSTRUMENT PANEL GAUGES STOPPED REGISTERING, ABS AND BRAKE LIGHTS STARTING BLINKING, CD PLAYER STOPPED WORKING, AND AC STOPPED. WE SHUT OFF THE AC, HEADLIGHTS AND RADIO WITHIN 10 MINUTES EVERYTHING SEEMED TO RESET BUT THIS IS A VERY DANGEROUS CONDITION AT HIGHWAY SPEEDS. *TR
Visibility, Aug 31, 2011
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THE DRIVER SIDE FRONT WINDOW BECAME STUCK IN THE DOWN POSITION. THE CONTACT INSPECTED THE WINDOW BY TAKING APART THE DOOR PANEL AND NOTICE THE WIRING TO THE REGULATOR WAS DAMAGED CAUSING THE ENTIRE REGULATOR TO MALFUNCTION. THE CONTACT CALLED THE MANUFACTURER REGARDING THE REGULATOR AND THEY STATED THERE WERE NO RECALLS. THE CONTACT STATED THE REGULATOR MALFUNCTIONING WAS A KNOWN ISSUE WITH HER YEAR, MAKE, AND MODEL. THE FAILURE MILEAGE WAS 103,000.
Visibility, Aug 22, 2011
WINDOW DROPPED WHILE VEHICLE WAS PARKED AND WOULD NO LONGER ROLL UP....PULLED IT UP AND TAPED IT.....TOOK TO JEEP DEALERSHIP.....TOTAL COST TO REPAIR IS $650.00..... SAME PROBLEM HAPPENED 4 YEARS AGO, BUT VEHICLE WAS UNDER WARRANTY AT THAT TIME. I GUESS THIS IS A COMMON PROBLEM WITH GRAND CHEROKEE LAREDO JEEPS. MINE IS A 2004. A RECALL SHOULD BE MADE ON THIS PLASTIC CLIP FAULT!!!!! *TR
Vehicle speed control, Aug 12, 2011
2004 GRAND CHEROKEE SPECIAL EDITION. STICKING GAS PEDAL, BOTH ACCELERATION AND TO ACCELERATE. TODAY MY GAS PEDAL STUCK WIDE OPEN FULL THROTTLE. I HAD TO PRESS AS HARD AS POSSIBLE ON BRAKES ... CAR DIS NOT COMPLETELY STOP UNTIL I THREW THE MOVING VEHICLE INTO PARK AND TURN THE KEY OFF. IT REMAINED STUCK WIDE OPEN FOR APPROXIMATELY 10 MINUTES AND THEN UNSTUCK. I HAD 4 CHILDREN IN THE CAR AND LUCKILY THIS HAPPENED ON AN EMPTY WIDE OPEN ROAD. THIS COULD GAVE BEEN A CATASTROPHIC EVENT WITH MANY INJURIES. *TR
Seats, Aug 2, 2011
DRIVER SIDE SEAT BROKE OFF AT FRAME. THIS HAS HAPPENED TWICE. THERE DOES NOT SEEM TO BE A SOLUTION BY JEEP TO REPAIR THIS PROBLEM. THERE ARE NO PARTS EITHER NEW OR USED AVAILABLE TO MAKE REPAIRS. WAS TOLD BY THE DEALER THAT THIS IS A COMMON PROBLEM. *KB
Seats, Jul 21, 2011
STOPPED AT A LIGHT, WHEN LIGHT TURNED GREEN, ACCERATED, DRIVER SEAT ROCKED BACKWARD AND FELT LOOSE. ON EXAMINATION FRONT LEFT BRACKET ON FRAME HAD BROKEN. THIS SEEMS TO BE A PROBLEM THIS THIS CAR, SEARCHED ON-LINE TO FIND MANY PEOPLE WITH THIS HAPPENING. HAD IT WELDED. ABOUT 6MOS LATER REAR BRACKET BROKE IN SAME WAY. THIS IS VERY DANGEROUS TO THE DRIVER, MUST HOLD ON WHEN SEAT MOVES IN THIS WAY. DON'T KNOW WHY JEEP WILL NOT FIX AT THERE COST. THEY SAY THER IS NO RECALL. THERE SHOULD BE ONE.
Power train, Jul 15, 2011
JEEP GRAND CHEROKEE SUDDEN AND UNCONTROLLED ACCELERATION: APPROACHING AN INTERSECTION TO STOP, I HAD TAKEN MY FOOT COMPLETELY OFF THE ACCELERATOR AND HAD THE BRAKE COVERED. AS THE VEHICLE CAME TO A STOP, THE ENGINE SUDDENLY SURGED (5000RPM +) AND LURCHED FORWARD UNCONTROLLABLY INTO THE INTERSECTION. THE BRAKES DID NOT STOP IT OR RESTRAIN IT. I IMMEDIATELY HIT THE SHIFT HANDLE INTO NEUTRAL AND TURNED THE IGNITION OFF IN ORDER TO REGAIN CONTROL. WHEN I PUT THE CAR IN PARK AND RESTARTED THE VEHICLE. IT REVVED, THEN IDLED, ALBEIT ROUGHLY (IDLE RANGING FROM 900RMP TO 1400RPM). THERE WERE NO INJURIES AND FORTUNATELY THERE WERE NO OTHER CARS IN THE IMMEDIATE AREA... BUT IT DID SHAKE ME UP. IF IT HAD HAPPENED TO A LESS EXPERIENCED DRIVER SOMEONE MAY HAVE BEEN BADLY HURT OR KILLED. *TT
Vehicle speed control, Jul 7, 2011
TL* THE CONTACT OWNS A 2004 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE, IT SUDDENLY ACCELERATED WHILE IN REVERSE. THE CONTACT APPLIED THE BRAKES TO STOP THE VEHICLE. THE CONTACT HAS NOT TAKEN THE VEHICLE TO A DEALER. THE CONTACT CALLED THE MANUFACTURER REGARDING THE SUDDEN ACCELERATION AND THEY STATED THAT THERE IS NO RECALL ON THE VEHICLE. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE. THE FAILURE MILEAGE WAS 134,500.
Seats, Jun 22, 2011
DRIVERS SIDE SEAT MOUNTING BRACKET BROKE ON ENTRY TO VEHICLE. THIS CAUSED THE SEAT TO ROCK BACK AND FORTH WHILE DRIVING ESPECIALLY DURING TURNS. TOOK IT TO DEALER AND THEY TOLD ME THAT THE SEAT TRACK WAS ALSO BROKEN. THEY HAVE BEEN UNABLE TO FIND A REPLACEMENT TRACK SO FAR BECAUSE JEEP NO LONGER MAKES THE PART. I WAS TOLD THAT IT CAN'T BE WELDED BECAUSE OF LIABILITY ISSUES. THEY ESTIMATE THE COST TO REPAIR AT $300+ IF THE PART CAN BE FOUND. THIS SEEMS TO BE A COMMON OCCURRENCE LATELY AND I'M FORCED TO PAY FOR A DESIGN DEFECT. *TR
Visibility, Jun 8, 2011
BLEND DOORS CONTINUES TO RUN AFTER CAR HAS BEEN TURNED OFF. *TR
Steering, Jun 5, 2011
INCREASED STEERING EFFORT, STEERING STUTTERING/BINDING- STEERING IS DIFFICULT WHEN TURNING AT LOW SPEED- OCCURS ALL THE TIME. REPLACED POWER STEERING GEAR, REBUILT 278414/NATL[R]. *TR
Visibility, Jun 1, 2011
BLEND DOORS NOT FUNCTIONING CORRECTLY, DUAL ZONE CLIMATE CONTROLS FAILING. *TR
Seats, May 31, 2011
FRONT SEAT BRACKETS SHEARED OFF, SEAT UNSTABLE AND WILL TILT BACKWARDS. WAS TOLD BY A CERTIFIED WELDER / WELDING INSPECTOR THAT IT COULD NOT BE WELDED, AND THAT THE BRACKET WAS A DEFECTIVE, SUB-STANDARD, AND UNREPAIRABLE. *TR
Visibility, May 29, 2011
2004 JEEP OVERLAND DUEL CLIMATE CONTROL NOT OPERATING PROPERLY *TR
Visibility, May 9, 2011
I HAVE HAD TO REPLACE ALL 4 WINDOW REGULATORS BECAUSE OF A DEFECT. IT HAS COST ME OVER $1200.00 FOR ALL 4 TO BE REPLACED OVER TIME. IT SEEMS STRANGE TO ME THAT ALL 4 HAVE HAD TO BE REPLACED AND THE PART COST OVER $325.00 JUST FOR THE PARTS NOT COUNTING THE LABOR . THE WINDOW JUST SUDDENLY FALLS DOWN AND WILL NOT STAY ROLLED UP. I PURCHASED THIS CAR BRAND NEW AND IT HAS BEEN TAKEN VERY GOOD CARE OF. I WOULD LIKE TO BE RE-IMBURSED FOR ALL OF MY EXPENSED CONSIDERING THIS CANNOT BE A FLUKE SINCE ALL 4 HAVE HAD TO BE REPLACED AND NO ONE EVER SITS IN THE BACK SO IT HAS NOT BEEN WORN OUT FROM USE. PLEASE LET ME KNOW WHAT CAN BE DONE ABOUT THIS PROBLEM. THE DEALER SAID THIS IS JUST AND ISSUE WITH JEEPS AND THEY ALWAYS KEEP A LARGE AMOUNT OF REGULATORS ON HAND. I THINK THIS IS JUST A WAY FOR JEEP TO MAKE MONEY ON PARTS AND THIS SHOULD NOT BE ALLOWED TO CONTINUE SINCE THE PARTS ARE JUST A PIECE OF PLASTIC AND COST OVER 300.00 PER WINDOW AND WE HAVE TO HAVE OUR WINDOWS FIXED. I WOULD LIKE TO BE CONTACTED TO SEE IF I CAN PURSUE A CLAIM TO BE RE-IMBURSED FROM JEEP. *TR
Seats, May 6, 2011
I WAS BACKING MY 2004 JEEP GRAND CHEROKEE OUT OF THE DRIVEWAY WHEN I HEARD A SNAP AND THEN THE FRONT SEAT STARTED WOBBLING BACK AND FORTH. I PULLED BACK INTO MY DRIVEWAY AND THAT'S WHEN MY HUSBAND AND I NOTICED THE METAL THAT CONNECTS THE DRIVER'S SEAT HAD COMPLETELY SNAPPED. IT WAS A BLESSING THAT I WAS NOT TRAVELING AT A HIGH RATE OF SPEED OR WAS FAR FROM HOME, I WOULD HATE TO THINK WHAT WOULD HAVE HAPPENED HAD I BEEN ON THE HIGHWAY. *TR
Engine and engine cooling, Apr 24, 2011
2004 JEEP GRAND CHEROKEE OVERLAND UNCOMMANDED THROTTLE PEDAL MOVEMENT. CAR WAS IN DRIVE AT A STANDSTILL ON A SLIGHT GRADE, DRY PAVEMENT. THROTTLE TOOK OFF UNCOMMANDED. DRIVERS FOOT CENTERED ON BRAKE PEDAL. DRIVER NOTICED THROTTLE PEDAL WAS MOVING UNCOMMANDED. PEDAL APPEARED DEPRESSED ABOUT AN INCH THEN RETURNED TO IDLE POSITION THEN BACK DOWN ABOUT AN INCH. AFTER A FEW SECONDS THROTTLE PEDAL RETURNED TO IDLE POSITION. BRAKE HELD BACK ANY VEHICLE MOVEMENT DURING EPISODE. CRUISE CONTROL WAS OFF. THIS WAS THE FIRST TIME THIS ISSUE OCCURRED. NOTHING HAS BEEN DONE TO CORRECT THE DEFECT. *TR