2011 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 1,639 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2011 reports, 53 involved a crash and 61 involved a fire. 47 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemSep 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, to July 20, 2011, and equipped with either a 3.6L or 5.7L engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM, free of charge. The recall began December 19, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P54. Note: This recall has been superseded by recall 19V813.
Campaign 14V530000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Representative owner complaints
1,639 reports, newest first.
Electrical system, Oct 14, 2020
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CRISWELL CHRYSLER JEEP DODGE RAM FIAT (84 BUREAU DR, GAITHERSBURG, MD 20878) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT*JB
Electrical system, Other or unspecified, Fuel/propulsion system, Oct 12, 2020
OUR JEEP CONTINUES TO STALL WHILE BEING DRIVEN, MAKING IT VERY UNSAFE AS THE POWER STEERING AND POWER ASSISTED BRAKES STOP WORKING WHEN THE ENGINE STALLS. THIS IS THE SUBJECT OF SEVERAL RECALLS, MOST RECENTLY V62/NHTSA 19V-813 ISSUED A YEAR AGO. WHAT IS HAPPENING TO CORRECT THIS DANGEROUS FAULT WITH OUR JEEP. WE HAVE EXPERIENCED MULTIPLE STALLS SINCE 2015 FAILED RECALL AND THEY CONTINUE TO THIS DATE, ALWAYS WHILE BRAKING AND MOSTLY WHILE ALSO TURNING TO THE RIGHT. *LN*JB
Power train, Oct 8, 2020
NHTSA RECALL 19V-813. THIS RECALL WAS ISSUED ON 11-14-2019. STILL NO FIX. IT HAS BEEN ALMOST A YEAR. CHRYSLER KNOWS WHAT IS NEEDED. IT SEEMS CHRYSLER ISN'T TAKING THIS RECALL SERIOUSLY. THEY SHOULD HAVE A FIX IN THIS TIME PERIOD.
Electrical system, Oct 7, 2020
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER PERRY CHRYSLER DODGE JEEP RAM (2340 NATIONAL CITY BLVD, NATIONAL CITY, CA 91950, (619) 399-2484) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Structure, Oct 6, 2020
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE LEATHER MATERIAL COVERING DASHBOARD LOOSENED AND OBSTRUCTED THE AIRFLOW COMING FROM THE AIR VENTS CAUSING THE DEFROSTER/DEFOGGER TO NOT WORK AS DESIGNED. THE WINDSHIELD WAS NOT DEFOGGED AS DESIGNED. THE LOCAL DEALER STATE LINE CHRYSLER JEEP DODGE RAM LOCATED AT 1491 BRAYTON POINT RD, SOMERSET, MA 02725 AND THE MANUFACTURER WERE NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. *LN*JB*JB
Other or unspecified, Oct 6, 2020
FUEL PUMP RELAY ISSUE; NO PARTS HAVE BEEN MADE YET AND MY CAR KEEPS STALLING ON THE ROAD
Steering, Engine, Fuel/propulsion system, Oct 5, 2020
VEHICLE STALLED WHILE DRIVING IN HIGHWAY TRAFFIC AT ABOUT 40 MPH. LOST ABILITY TO STEER AS POWER STEERING QUIT WORKING. THERE IS A YEAR-OLD RECALL TO FIX FUEL PUMP RELAY PROBLEMS BUT FCA, THE MANUFACTURER, HAS YET TO PROVIDE DEALERS WITH THE PARTS NEEDED TO FIX THIS PROBLEM. THIS IS TOTALLY UNACCEPTABLE AS WE HAVE CONTINUED TO DRIVE THIS VEHICLE SINCE WE DO NOT HAVE, NOR CAN WE AFFORD, ANOTHER VEHICLE. PLEASE PRESSURE FCA/JEEP TO PROVIDE PARTS TO DEALERS IMMEDIATELY. RECALL # V62/NHTSA 19V-813.
Electrical system, Oct 1, 2020
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRIC SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. DICK POE DODGE RAM (1363 AIRWAY BLVD, EL PASO, TX 79925) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Electrical system, Oct 1, 2020
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT CALLED AIRPARK DODGE CHRYSLER JEEP LOCATED AT 7801 E FRANK LLOYD WRIGHT BLVD, SCOTTSDALE, AZ 85260, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.*DT CONSUMER STATED STILL NOT REPAIRED.*JB*DT*JB
Electrical system, Sep 29, 2020
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Fuel/propulsion system, Sep 29, 2020
WHEN DRIVING MY VEHICLE I LOST ALL ENGINE POWER, I NO LONGER HAD CONTROL OF THE VEHICLE.LUCKILY I WAS DRIVING IN A PARKING LOT AT THE TIME AND GOING AT A RELATIVELY SLOW RATE OF SPEED SO I WAS ABLE TO PULL OVER AND SHUT THE CAR DOWN. I TRIED TO START THE CAR AGAIN AND IT DID START ON IT'S OWN. THE CAR CONTINUALLY STALLS DURING START UP AND HAS NOW STARTED TO STALL AND SHUT DOWN WHILE DRIVING. I BROUGHT IT TO AN AUTO BODY SHOP WHERE THEY INFORMED ME I HAD A FAULTY FUEL PUMP WHICH I THEN DISCOVERED WAS RECALLED BY JEEP. WHEN I TRIED TO BRING THE JEEP TO AN AUTHORIZED DEALER TO HAVE IT REPAIRED THEY INFORMED ME THAT THEY DID NOT HAVE THE PART, IT HAD NOT BEEN MADE AVAILABLE TO THEM. THIS WAS THE SAME WITH 2 OTHER DEALERSHIPS I CALLED. I ALSO CALLED THE CORPORATE NUMBER AND WAS TOLD THE PART WAS NOT YET AVAILABLE AND THEY WOULD NOT ASSIST ME WITH A RENTAL OR LOANER VEHICLE WHILE WAITING FOR THE PART. (RECALLRELATED INCIDENT) TS
Electrical system, Sep 27, 2020
VEHICLE SHUT OFF WHEN IN MOTION AT 30 MPH ON A CITY STREET. IT WAS TOWED TO A REPAIR GARAGE, TOTALLY DEAD AND UNMOVEABLE. IT WAS DETERMINED THAT THE ALTERNATOR WENT BAD AND RUINED THE VOLTAGE REGULATOR, THEN BACK FED TO THE BATTERY WHICH BEGAN SMOKING WHEN A JUMP AND CARRY WAS HOOKED UP TO IT.
Steering, Service brakes, Fuel/propulsion system, Sep 26, 2020
THE VEHICLE WAS TRAVELING AT APPROXIMATELY 40 MPH ON A TRADITIONAL TWO LANE COUNTRY ROAD. AS I APPROACHED A LEFT HANDED TURN, I PRESSED THE BREAK PEDAL AND INSTANTANEOUSLY LOST POWER STEERING AND POWER BREAKS. THE VEHICLE BECAME DIFFICULT TO CONTROL AND DROVE OFF THE ROAD INTO A SMALL GRASS FIELD. AFTER COMING TO A STOP, I LOOKED AT THE DASH AND REALIZED THE TACHOMETER SHOWED 0 RPM INDICATING THE ENGINE HAD STALLED. AT FIRST, I WAS UNABLE TO RESTART THE VEHICLE BECAUSE THE SHIFTER WAS STILL IN DRIVE. THE VEHICLE RESTARTED WITH NO HESITATION ONCE THE SHIFTER WAS MOVED TO PARK. THE P54 RECALL HAS PREVIOUSLY BEEN COMPLETED. FCA HAS BEEN INFORMED AND THE VEHICLE WAS INSPECTED BY A JEEP DEALER. THE RECALL FOR V62 IS STILL IN DEVELOPMENT AND THE VEHICLE HAS SINCE RECEIVED THE TEMPORARY INTERIM REPAIR. I HAVE DECIDED TO PARK THE VEHICLE UNTIL FCA CAN REASSURE THE VEHICLE IS SAFE TO DRIVE.
Fuel/propulsion system, Sep 24, 2020
2011 JEEP GRAND CHEROKEE HAS A RECALL (FCA# V62) NHTSA RECALL # 19V-813 FOR A FUEL PUMP RELAY. PER THE RECALL, FAILURE OF THE RELAY CAN RESULT IN A STALL AND A NO-START CONDITION. JEEP (FCA) DOES NOT HAVE A FIX FOR THIS PROBLEM AND BECAUSE OF THIS MY JEEP EITHER WILL NOT START OR STALLS WITHOUT WARNING. JEEP DEALER AND FCA ARE NOT OFFERING ANY RESOLUTION. WHAT OPTIONS DOES THE CONSUMER HAVE IN THIS CASE. PLEASE ADVISE.
Air bags, Sep 23, 2020
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED WITH THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE AIR BAG MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS THEN TAKEN TO THE GLENDALE CHRYSLER JEEP DODGE RAM (10070 MANCHESTER RD, SAINT LOUIS, MO 63122) WHERE THE PREVIOUS DIAGNOSIS WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Electrical system, Sep 21, 2020, fire
TL* THE CONTACT OWNED A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT UPON LEAVING WORK, SHE HAD NOTICED WHITE SMOKE HAD BEGUN TO EMIT FROM AROUND HER PASSENGER SUN VISOR WHICH HAD THEN LED TO A FIRE. THE CONTACT INITIALLY TRIED TO EXTINGUISH THE FIRE HERSELF; HOWEVER, THE FIRE GREW AFTER EACH ATTEMPT. THE CONTACT THEN CALLED THAT AUTHORITIES AND THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE VEHICLE WAS TOTALED AT THE SCENE AND WAS THEN TOWED TO AN INDEPENDENT TOW YARD. NO INJURIES WERE REPORTED AS A RESULT OF THE FIRE. A FIRE REPORT WAS FILED AT THE SCENE. THE DEALER NOR THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 81,000.
Other or unspecified, Sep 21, 2020
THE ALTERNATOR ON MY VEHICLE WENT OUT, THERE WAS A RECALL FOR THEM ON THE YEAR MAKE AND MODEL OF MY VEHICLE HOWEVER MY VIN WAS NOT ON THE LIST SO I AM UNBLE TO GET IT REPAIRED
Engine, Sep 20, 2020
ONLY 79,000 MILES AND DEALERSHIP STATES I NEED TO REPLACE CAMSHAFT AND LIFTERS. REPAIR COSTS MORE THAN VEHICLE IS WORTH. ALL MAINTENANCE AND OIL CHANGES WERE DONE. SEARCHING ONLINE REVEALS HOW COMMON THIS PROBLEM, THE MANUFACTURERS DEFECTS AND THE FACT THAT FCA WILL NOT ADMIT OR ASSIST OWNERS. NO PROPERLY MAINTAINED ENGINE SHOULD FAIL AT 79,000 MILES.
Engine, Sep 17, 2020
ENGINE ON 2016 HYUNDAI TUSCON WITH 143K MILES BURNING OIL EXPEDITIOUSLY ALMOST TO THE POINT OF SEIZING. LOST 3-4 Q OF OIL IN 1,000 MILES WITH NO CHECK ENGINE OR CHECK OIL LIGHT NOTIFICATION. ENGINE IS NOW BEING REPLACED AT THE OWNERS EXPENSE. COULD CREATE A DANGEROUS SITUATION OF SIEVED WHILE IN OPERATION.
Structure, Fuel/propulsion system, Sep 17, 2020
THE LEATHER COVERING ON THE DASHBOARD SHRANK, CRUMPLED AND WRINKLED POPPING THE AIR VENT COVERINGS OUT. THE PROBLEM NOT ONLY RESTRICTS AIR FLOW (DEFROSTING, ETC) IT ALSO MAY PREVENT THE DEPLOYMENT OF AIRBAGS. IT LOOKS HORRIBLE AND DECREASES THE VALUE OF MY CAR, BUT IT PRESENTS SAFETY ISSUES. THE COMPANY HAS ACKNOWLEDGED THE PROBLEM AND APPROVED MY VEHICLE FOR REPAIR, BUT THEY HAVE ALSO RESTRICTED THE NUMBER OR REPAIR KITS AVAILABLE AND I HAVE BEEN WAITING FOR MONTHS AND AM TOLD IT COULD BE MONTHS MORE. THEY WILL NOT GIVE A DATE.THIS WAS A MANUFACTURING DEFECT. I NEED IT TO BE FIXED AND THEY HAVE DELIBERATELY RESTRICTED THE NUMBER OF PARTS AVAILABLE TO CUSTOMERS WITH DEFECTIVE AUTOMOBILES. IN ADDITION, MY VEHICLE HAS A FUEL PUMP RELAY RECALL. THIS PART HAS ALSO NOT BEEN AVAILABLE FOR MONTHS AND HAS NO PREDICTED DELIVERY DATE. I DON'T BELIEVE IT IS ACCEPTABLE TO ACKNOWLEDGE THE ISSUES, THEN DELIBERATELY SLOW PRODUCTION OF THE PARTS REQUIRED FOR REPAIRS. BOTH THE DEALERSHIP AND FCA CUSTOMER SERVICE SAY THAT THERE IS NOTHING THEY CAN DO FOR ME. OBVIOUSLY THIS ISSUE NEEDS TO BE ADDRESSED AT A HIGHER LEVEL, BUT THERE IS NOT AN OPTION FOR THAT IN THE PHONE TREE. I NEED MY CAR FIXED.
Fuel/propulsion system, Sep 17, 2020
THIS COMPLAINT IS IN REGARDS TO SAFETY RECALL V62 WHERE THE FUEL PUMP RELAY CAUSES A STALL WHILE THE VEHICLE IS IN MOTION. MY CAR HAS REGULARLY BEEN STALLING WHILING I'M DRIVING IN TRAFFIC FOR WELL OVER A YEAR. I HAVE BEEN IN TOUCH WITH FCA SEVERAL TIMES TELLING THEM OF THE RISK I AM IN ON A DAILY BASIS AND ASKING ABOUT WHEN PARTS WILL BECOME AVAILABLE FOR THIS RECALL. IT HAS BEEN ALMOST A YEAR SINCE THE RECALL HAS COME OUT WITH NO PROGRESS. THE STALLING HAS ALMOST CAUSED SEVERAL ACCIDENTS AND HAS PUT ME IN HARMS WAY EVERY TIME I DRIVE; I AM CONSTANTLY MANEUVERING TO AVOID A COLLISION AND THE ONLY REASON AN ACCIDENT HASN'T HAPPENED YET IS BECAUSE OF HOW OVER DEFENSIVE I HAVE TO BE WHILE OPERATING THE VEHICLE. FCA EVEN TRIED DOING A TEMPORARY FIX BUT THE CAR STALLED WITHIN 24 HOURS OF THIS ATTEMPT. I AM VERY CONCERNED FOR THE SAFETY OF MY FAMILY AND OTHERS WHENEVER I'M OPERATING THIS VEHICLE. NOTE, BELOW YOU ASKED FOR A DATE OF WHEN THIS HAPPENED; IT HAPPENS ALMOST DAILY FOR WELL OVER A YEAR. I PUT TODAY'S DATE BECAUSE THIS IS THE MOST CURRENT DATE THAT THE VEHICLE STALLED WHILE I WAS DRIVING IN TRAFFIC AND NEARLY MISSED BEING HIT BY A CAR COMING UP BEHIND ME AT A VERY HIGH RATE OF SPEED. I AM STILL SHAKING FROM THE NEAR MISS OF BEING HIT AND SERIOUSLY INJURED.
Electrical system, Sep 15, 2020
STALL AT HIGHWAY SPEEDS, REPAIRED AT LOCAL DEALERSHIP BUT ISSUE NOT RELATED TO MOST RECENT NHTSA RECALL NUMBER:19V-813 RECALL DATE: NOVEMBER 14, 2019. ASKED TO ALSO HAVE THE RECALL REPAIRED BUT THERE IS CURRENTLY NO REMEDY FOR THE RECALL, WHICH CAN CAUSE STALLING. MANUFACTURE HAS FAILED TO COME UP WITH A SOLUTION FOR THIS IN A TIMELY MANNER.
Electrical system, Sep 14, 2020
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE WOULD NOT IMMEDIATELY START. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER FRED BEANS CHRYSLER LOCATED AT 858 N. EASTON RD, DOYLESTOWN PA 18902, WHO DIAGNOSED THAT THE FUEL PUMP RELAY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE FUEL PUMP RELAY WAS REPLACED HOWEVER, THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE VEHICLE WAS INCLUDED IN THE NHTSA RECALL CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO REPAIR THE DEFECT WAS NOT AVAILABLE. THE CONTACT STATED THAT AN OLD PART WAS INSTALLED BUT, HAD ALREADY FAILED TWICE. THE CONTACT INDICATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 126,000.
Other or unspecified, Fuel/propulsion system, Sep 11, 2020
FOR THE LAST MONTH THE VEHICLE HAS STALLED WHILE DRIVING AND IN SOME CASES WOULD NOT START. I RECENTLY DISCOVERED THAT THERE IS A SAFETY RECALL V62 FUEL PUMP RELAY PROBLEM IN THE MODEL. I HAVE BEEN TOLD THAT THE FIX FOR THIS PROBLEM WILL NOT BE AVAILABLE UNTIL DECEMBER. I USE THE CAR DAILY AND FOR LONG TRIP AND FEAR IT IS A SAFETY HAZARD. CHRYSLER RECOMMENDS BRING THE CAR IN FOR A TEMPORARY FIX WHICH IS WORRISOME.
Electrical system, Sep 11, 2020
TL* THE CONTACT OWNS A 2011 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START ON SEVERAL OCCASIONS. THE CONTACT STATED THAT ON SEVERAL OCCASIONS WHILE DRIVING, THE VEHICLE LOSS MOTIVE POWER AND STALLED WITHOUT WARNING. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V813000 (ELECTRICAL SYSTEM). THE CONTACT CALLED THE LAFONTAINE CHRYSLER DODGE JEEP RAM FIAT OF LANSING DEALER LOCATED AT 6131 S. PENNSYLVANIA AVE, LANSING, MI 48911, AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN PARTS WOULD BE AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 110,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.