2013 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 802 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2013 reports, 23 involved a crash and 27 involved a fire. 28 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Representative owner complaints
802 reports, newest first.
Seats, Aug 13, 2019
DRIVER SIDE HEADREST (AHR SYSTEM) HAS DEPLOYED AND IS BROKEN. IT APPEARS THE PLASTIC CLAMPS THAT HOLD THE HEADREST IN PLACE ARE BRITTLE WHICH CAUSED THE FAILURE .
Fuel/propulsion system, Aug 6, 2019
ABOUT A MONTH AGO FROM THIS DATE, I REMOTE STARTED THE VEHICLE BEFORE LEAVING MY HOME, OPENED THE HOUSE DOOR AND IT WASNT RUNNING. I ENTERED THE VEHICLE AND TRIED TO START IT WITH THE KEY FOB. NOTHING HAPPENED OTHER THAN THE VEHICLE TURNING OVER WITHOUT STARTING. BEEN THIS WAY SINCE. IT WILL START AFTER MANY, MANY ATTEMPTS BY TURNING THE KEY AND EVENTUALLY STARTING. THERE IS NO FUEL PUMP NOISE WHEN THE KEY IS CYCLED NUMEROUS TIME FROM ACC TO ON POSITION.
Other or unspecified, Jul 27, 2019
LEATHER ON DASHBOARD HAS SEPARATED AND BUBBLED DUE TO MANUFACTURERS DEFECT. JEEP WILL NOT FIX THE ISSUE STATING IT IS "NORMAL WEAR AND TEAR" THIS IS UNACCEPTABLE ON THE OVERLAND TRIM THAT IS SUPPOSED TO BE A HIGH END TRIM MODEL
Engine, Jul 10, 2019
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE ENGINE MADE A TICKING SOUND WHEN THE VEHICLE WAS STARTED AND WHILE DRIVING. THE CONTACT TOOK THE VEHICLE TO SEVERAL DIFFERENT INDEPENDENT MECHANICS AND THEY ALL STATED THAT THE ENGINE WAS GOING TO FAIL IF IT WAS NOT REPAIRED. IN ORDER TO DIAGNOSE THE FAILURE, THE ENGINE WOULD HAVE TO BE TAKEN APART AT A HIGH COST. BENSON CHRYSLER DODGE JEEP RAM (400 W WADE HAMPTON BLVD, GREER, SC 29650, (864) 877-0161) WAS CONTACTED AND STATED THAT THEY COULD NOT ASSIST. THE DEALER OFFERED A TRADE IN WITH THE CONTACT HAVING A NEGATIVE EQUITY BALANCE ON THE VEHICLE. THE MANUFACTURER FILED A COMPLAINT FROM THE CONTACT AND REFERRED HER TO NHTSA. THE FAILURE MILEAGE WAS 93,000.
Electrical system, Service brakes, Jul 7, 2019
THE CAR HAS ISSUES STARTING UP AND WHEN YOU TRY TO START THE CAR THE BRAKE BECOME STIFF AND THE CAR WILL NOT START BUT WILL CRANK. ALSO AS I WAS DRIVING THE CAR CUTS OFF WITHOUT WARNING OR WHEN I STOP AT THE RED LIGHT THE CAR JUST CUTS OFF AND I HAVE TO PUT IT IN PARK TURN THE CAR OFF AND WAIT AND RESTART AFTER 5 MINUTES AND IT STARTS WITH NO ISSUES
Electrical system, Other or unspecified, Jul 3, 2019
MY 2013 JEEP GRAND CHEROKEE OVERLAND STARTED TO SMOKING FROM THE ALTERNATOR AND BURNED UP ALMOST CATCHING FIRE. THERE WAS A RECALL THAT THEY ONLY LOOKED AT THE ALTERNATOR NEVER REPLACING IT. I WANT TO KNOW MORE ABOUT THIS RECALL, I WANT TO BE CONTACTED IN REGARDS TO THIS FAULTY PART THAT ALMOST CAUGHT MY JEEP ON FIRE. I FEEL THIS PART SHOULD HAVE BEEN REPLACED. THE JEEP WAS RUNNING STATIONARY WHEN IT STARTED WHISTLING AND MAKING A BAD NOICE. ONCE I STARTED TO DRIVE IT TO AUTO ZONE IT GOT WORSE AND STARTED SMOKING, MAKING A LOUD WHISTLING SOUND AND CHOKING LIKE IT WAS GOING TO DIE. WHEN I PULLED INTO AUTO ZONE IT WAS SMOKING BAD, SMELT ELECTRIC BURNING AND IT WAS ALL COMING FROM THE ALTERNATOR. I HAD TO HAVE IT TOWED 60 MILES BACK HOME AND ANOTHER 12 MILES TO THE DEALERSHIP THAT NEXT MONDAY MORNING BECAUSE THIS HAPPENED ON A SUNDAY WHEN EVERYTHING WAS CLOSED. IF IT'S A RECALL I WANT IT REPLACED, TOW PAID FOR AND THE TIME IT'S BEEN OUT OF COMMISSION.
Engine, Jun 28, 2019
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT VEERED TO THE SHOULDER OF THE ROAD. WHEN THE VEHICLE WAS TURNED OFF AND RESTARTED, IT RESUMED NORMAL OPERATION. THE CONTACT THEN DROVE TO NORTHGATE CHRYSLER DODGE JEEP RAM (8536 COLERAIN AVE, CINCINNATI, OH 45251, (661) 395-3005) WHERE IT WAS DIAGNOSED THAT THE ENGINE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE CONTACT WAS REFERRED TO NHTSA TO FILE A COMPLAINT. THE FAILURE MILEAGE WAS APPROXIMATELY 120,000.
Electrical system, Engine, Jun 26, 2019
THE DAMAGES DIRECTLY CAUSED BY THE ALTERNATOR RECALL DIRECTLY RELATED TO MY 2013 JEEP GRAND CHEROKEE ARE BEING DECLINED TO BE COVERED BY DEALERSHIP IN A VACAVILLE CALIFORNIA. THEY ARE WANTING TO CHARGE ME $1000 FOR DAMAGES TO MY VEHICLE THAT WERE CAUSED BY ALTERNATOR ISSUE.
Electrical system, Jun 25, 2019
VEHICLE WAS STARTED AND TRANSMISSION PLACED IN DRIVE, THEN DRIVEN ONTO A CITY STREET ACCOMPANIED BY AN UNUSUAL WHINING NOISE, LURCHING, AND IMPAIRED ACCELERATION. VEHICLE WAS LIMPED INTO A PARKING LOT, PLACED IN PARK AND SHUT OFF AGAIN, AFTER WHICH IT WOULD NO LONGER CRANK. VEHICLE WAS TOWED TO DEALERSHIP WHERE INITIALLY THE STARTER WAS REPLACED. AFTER STARTING THE VEHICLE, THE TECHNICIAN REPORTED SPARKS AND A STRONG BURNING SMELL FROM THE ALTERNATOR, WHICH HE DECLARED UNSAFE TO DRIVE. THE ALTERNATOR WAS THEN REPLACED, AFTER WHICH THE POWERTRAIN CONTROL MODULE OR PCM WAS ALSO FOUND TO HAVE FAILED AND WAS REPLACED. THE PRIMARY CAUSE OF THE PROBLEM HERE IS UNCLEAR, BUT THE SAFETY CONCERN STEMS FROM THE SHORTING ALTERNATOR MAKING THE VEHICLE UNSAFE TO DRIVE. IT SEEMS LIKELY THAT HAD THE DRIVER BEEN UNABLE TO IMMEDIATELY PULL OVER, THE VEHICLE COULD HAVE CAUGHT FIRE AND/OR COMPLETELY SHUT DOWN IN TRAFFIC. AS OTHER, SIMILAR VEHICLES FROM THIS MANUFACTURER HAVE BEEN RECALLED FOR WEAK ALTERNATOR DIODES FAILING CATASTROPHICALLY (P60 / NHTSA 14V-634), IT SEEMS REASONABLE TO INVESTIGATE WHETHER THIS HAZARD EXISTS IN THIS AND OTHER SIMILAR VEHICLES ALSO.
Power train, Electrical system, Service brakes, Jun 24, 2019
TL* THE CONTACT OWNS A 2013 GRAND JEEP CHEROKEE. THE CONTACT STATED THAT THE POWER TRAIN CONTROL MODULE AND ALTERNATOR FAILED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V435000 (ELECTRICAL SYSTEM) AND 17V572000 (SERVICE BRAKES, SERVICE BRAKES, HYDRAULIC). THE CONTACT DID NOT RECEIVE ANY RECALL LETTERS. THE VEHICLE WAS TOWED TO GANLEY CHRYSLER DODGE JEEP RAM (310 BROADWAY AVE, BEDFORD, OH 44146, (440) 232-2121) WHERE IT WAS DIAGNOSED THAT THE BATTERY CAUSED THE FAILURES. THE DEALER WANTED TO CHARGE THE CONTACT FOR BOTH REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 119,000.
Electrical system, Electronic stability control (ESC), Engine, Jun 15, 2019
CHECK ENGINE LIGHT WOULD COME ON INTERMITTENTLY THE LAST 5 MONTHS. TOOK TO THE DEALERSHIP AND AUTO ZONE FOR A CODE READER A FEW TIMES AND THEY WERE UNABLE TO PINPOINT THE EXACT PROBLEM BECAUSE THE ENGINE LIGHT WOULD DISAPPEAR OR MULTIPLE CODES WOULD APPEAR. THE VEHICLE WOULD AT TIMES SEEM TO LOSE POWER ESPECIALLY GOING UP HILL WHETHER IT WAS ON A CITY STREET OR HIGHWAY. I FINALLY WAS ABLE TO GET A TRUE DIAGNOSTIC TEST DONE ON 6/15/19 WHEN THE ENGINE LIGHT WAS STILL SHOWING ON MY DASHBOARD. THEY CODE READER GAVE P0128 SO I ENDED UP HAVING TO GET MY THERMOSTAT GAUGE REPLACED AND TOTAL REPAIRS WITH DIAGNOSTIC WERE $309.15. I FOUND IT FRUSTRATING AND UNSAFE THAT FOR 5 MONTHS THE ENGINE LIGHT WOULD INTERMITTENTLY APPEAR. AFTER A TRIP OUT OF TOWN AND DROVE A TOTAL OF CLOSE TO 1200 MILES, THE LIGHT STAYED ON. AT THIS POINT, IT IS WHEN I DECIDED TO TAKE IT IN TO THE DEALERSHIP BEFORE THE ENGINE LIGHT DISAPPEARED. I ALSO NOTICED THAT THE SEATBELT WARNING LIGHT WOULD NOT ALWAYS ALERT IF A PASSENGER DID NOT HAVE THEIRS ON. I TRIED TO GO BACK AND SELECT THE SEATBELT PROBLEM SELECTION, BUT IT WOULD NOT ALLOW ME TO.
Engine, Jun 12, 2019
I HAVE BEEN SINCE 2017 (SEPTEMBER) WITH A SITUATION OF A RECALL T36, THE SITUATION WAS RESOLVED TEMPORARILY (SEE ANNEXES INCLUDED). I WAS THEN ASSIGNED TO A CONSULTANT MR. LUCAS FIGUEROA, WORK MY CASE AND CLEARLY INDICATED THROUGH EMAILS (I HAVE ALL THE EVIDENCE) THAT THE ALTERNATOR (BY THEN 2017) WAS NOT AVAILABLE ANYWHERE, TRIANGLE DEALER DEL OESTE WAS INSTALLED A PIECE THAT WAS NOT THE RECALL WHILE THE PIECE WAS AVAILABLE. I MUST CLARIFY THAT THIS SITUATION OCCURRED ON SEPTEMBER 8, 2017 AND I WAS DELIVERED MY BUS ON NOVEMBER 9, 2017. YOU CAN REFER TO CASE #11039953 ASSIGNED BY NHTSA. I AM DEMANDING TO HAVE THE T36 RECALL PART INSTALLED. IT CLEARLY INDICATES IN THE COMMUNICATIONS THAT IT IS A TEMPORARY REMEDY. AND EVEN MORE, I WAS TOLD THAT WHEN THE PART WAS AVAILABLE OR MANUFACTURED THEM (AN FCA OFFICER) WOULD CALL ME TO LET ME KNOW THAT I COULD PASS TO INSTALL THE SAME. I NEVER GOT THE CALL. I NEED THIS CASE HANDLED WITH THE SERIOUSNESS IT DESERVES. RECALL DEALER T59 (WHICH HAS ALREADY BEEN DONE) I EXPLAIN ABOUT THE RECALL PENDING THE T36 (ALTERNATOR) AND I AM NOTIFIED THAT THE ALTERNATOR IS ALREADY INSTALLED.
Other or unspecified, Jun 6, 2019
STATIONARY, BUT UPON ACCELERATING THE ENGINE HESITATES ALL THE TIME. IF FEELS LIKE THERE IS HESITATION, SOMEWHAT, WHEN SHIFTING GEARS.
Fuel/propulsion system, May 28, 2019
I HAD A RECALL ON THE FUEL PUMP RELAY, I HAD IT FIXED ON FEBRUARY 24,2015, TODAY I HAD TO REPLACE IT AGAIN, MY CAR STALLED 2X WHILE DRIVING,IT ALSO WOULDN'T START SEVERAL TIMES, WOULD CRANK BUT NOT START. I CALLED MOPAR AND WENT TO JEEP DEALERSHIP AND BOTH REFUSED TO REPLACE FOR FREE. I KEEP A SPARE WITH ME NOW IN CASE I HAVE THE SAME PROBLEM AGAIN. I DON'T WANT TO BE STUCK IN NO MANS LAND LATE AT NIGHT. I HAVE AAA ALSO. I JUST HOPE THIS ISN'T GOING TO BE A CONSTANT PROBLEM THE CONSUMER STATED THE THERE WAS RECALL ON THE VEHICLE, BUT THE PART WAS UNAVAILABLE. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL.*JS
Electrical system, Other or unspecified, May 23, 2019
THE VEHICLE HAS STOPPED DEAD ON AT LEAST 8 OCCASIONS OVER THE LAST YEAR. THE CAR IS RUNNING AND MOVING BUT SUDDENLY STOPS. NO LIGHTS NO MOTOR NOISE NO ABILITY TO STEER OFF THE ROAD. IT SEEMS TO OCCUR AT CITY SPEEDS AND STREETS NEVER ON A HIGHWAY NOTHING HAS SHOWED UP ON DIAGNOSTICS AND NO ONE SEEMS TO BE ABLE TO FIX IT. I AM AFRAID TO DRIVE IT. THE JEEP DEALERSHIP SAYS THERE IS NOTHING WRONG ON DIAGNOSTICS SO THERE IS NOTHING TO FIX. THE DEALERSHIPS HEAD MECHANIC IS NOT RETURNING CALLS. I WAS RESEARCHING AND FOUND THAT THERE MAY HAVE BEEN A RECALL ON THIS ISSUE WITH THE SAME MAKE AND MODEL INCLUDING 2011 TO 2014. MINE IS 2013. THE DEALERSHIP WILL NOT SPEAK TO THIS ISSUE. I DO NOT KNOW WHAT A TAKAYUKI RECALL IS, I GAVE THE LAST DATE THIS HAPPEND.
Visibility/wiper, May 20, 2019
TL-THE CONTACT OWNS A 20013 JEEP GRAND CHEROKEE OVERLAND. THE SUN ROOF EXPLODED, SHOOK THE VEHICLE.. *BF SUNROOF NOT STRUCK BY DEBRIS OR FOREIGN OBJECT MANUFACTURER CONTACTED, OFFERED TO REPAIR FREE OF CHARGE (INCORRECT). JEEP CHRYSLER DUBLED RESPONSIBILITY-ORDERED ONE TIME GOOD WILL TO PAN HALT THE COST OF SUNROOF. WHILE DRIVING AT APPROXIMATELY 20 MPH, WITHOUT BEING STRUCK BY DEBRIS OR A FOREIGN OBJECT THE SUNROOF EXPLODED AND THE VEHICLE SHOOK. THERE WAS NO INJURIES SUSTAINED. THE VEHICLE WAS TAKEN TO MARK'S CASA CHRYSLER JEEP LOCATED AT 9733 COORS BLVD NW, ALBUQUERQUE, NM 87114, (505) 897-8400 WHERE THE SUNROOF WAS ORDERED. THE MECHANIC WAS ABLE TO COVER THE SUNROOF TEMPORARILY WITH A PIECE OF PLASTIC. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS CONTACTED AND AN OFFER MADE WAS MADE TO REPAIR THE VEHICLE FREE OF CHARGE, CASE NUMBER: 58595012. THE APPROXIMATE FAILURE MILEAGE WAS 47,760. "PIIR=Y". AH*JB
Air bags, Apr 24, 2019
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE CONTACT WAS CONCERNED THAT THE AIR BAG MIGHT DEPLOY UNEXPECTEDLY. THE VEHICLE WAS TAKEN TO ROMANO CHRYSLER JEEP (LOCATED AT 215 W GENESEE ST, FAYETTEVILLE, NY 13066, (315) 637-3101) WHERE IT WAS DIAGNOSED THAT AN UNKNOWN SENSOR WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 98,000.
Power train, Apr 22, 2019
2013 JEEP GRAND CHEROKEE 4X4. TRANSMITION COOLER LEAKS TRANSMITION FLUID . THAT CAN CAUSE A FIRE FROM THE FLUID BEING SPRAYED OVER THE EXAUST. AND THE LOSS OF TRANSMITION FLUID CAN CAUSE THE VEICHAL TO SUDDENLY LOOSE POWER AND CAUSE A ACCEDENT. THIS IS A PROBLEM THAT JEEP HAS HAD FOR MANY YEARS AND HAS NOT DONE ANYTHING TO FIX. OR IMPROVE THE PROBLEM IN THE VIECHEL.
Power train, Apr 3, 2019
TRANSFER CASE ACTUATOR CAUSES THE VEHICLE TO JUMP IN AND OUT OF 4 WHEEL DRIVE CAUSES GRINDING NOISES AND JERKING. WHICH THEREFORE CAUSES A HAZARD ON THE ROAD.
Engine, Apr 1, 2019
THE CAR IS DRIVING NORMAL AND SUDDENTLY , THE CAR STERLING WEEL GET HARD, THE BRAKES GET HARD WITHOUT ANT SIGNS , THE CAR SHORTS DOWN IN THE MIDDLE OF THE HIGHTWAY . THIS SITUATION GOT NE KEATING MANU TINES FOR MY LIFE.
Other or unspecified, Mar 15, 2019
WHILE DRIVING FORWARD MY BACKUP CAMERA CAME ON AND WOULD NOT SHUT OFF. WHEN IT DID SHUT OFF, I HEARD THIS SIZZLING NOISE AND THE ENTIRE SYSTEM WENT OUT AND THE CHECK ENGINE LIGHT CAME ON THEN IT WENT OFF AND CAME BACK ON AND HAS BEEN ON EVER SINCE.
Engine, Mar 15, 2019
ENGINE LIGHT CAME ON. P0520 DEFAULT CODE RE OIL PRESSURE SENSOR/SWITCH. IN RESEARCHING THIS ISSUE, IT APPEARS THAT DESPITE NUMEROUS COMPLAINTS BY OTHERS FOR EXACT SAME ISSUE, NO RECALL BY JEEP. MY MECHANIC ALSO NOTED THIS IS A VERY COMMON ISSUE FOR JEEP. JEEP CUSTOMERS ARE HAVING TO PAY OUT OF POCKET FOR THIS VERY EXPENSIVE REPAIR. JEEP NEEDS TO ISSUE A RECALL AND REIMBURSE FOR THIS REPAIR.
Engine, Fuel/propulsion system, Mar 13, 2019
THE VEHICLE STALLS AND LOSES POWER WHILE DRIVING WITHOUT WARNING (OR WARNING LIGHTS) HAPPENED MULTIPLE TIMES. RESTARTS AFTER 15-20 MINUTES.
Electrical system, Other or unspecified, Mar 11, 2019
I'VE BEEN TOLD THAT IN THE 2013 JEEP GRAND CHEROKEE'S ARE KNOWN TO HAVE COMPUTER PROBLEMS! MY COMPUTER WAS JUST REPLACED 2 YEARS AGO AND WHEN I WENT TO GET MY CAR SERVICED (OIL CHANGE), I WAS TOLD THAT THE CHECK ENGINE LIGHT IS READING CODES THAT WOULD SUGGEST MY COMPUTER IS GOING OUT AGAIN.
Fuel/propulsion system, Mar 10, 2019
CAR SHUT DOWN/WOULD ONLY CRANK WOULD NOT START. NO FUEL TO ENGINE. CAR SHUT DOWN AT STREET LIGHT. TAPPED ON RELAYS IN RELAY BOX UNDER HOOD THE VEHICLE STARTED.