2013 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 802 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2013 reports, 23 involved a crash and 27 involved a fire. 28 people were injured and 1 person died.
What owners report most often
Recalls and investigations
Electrical systemNov 14, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles equipped with a 3.6, 5.7, or 6.4 liter engine and previously recalled under NHTSA Recall 14V530 or 15V115. The fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler (FCA US LLC) will replace the affected fuel pump relay and related wire harness. Interim notices informing owners of the safety risk were mailed beginning December 19, 2019. Vehicles that experience a fuel pump failure will receive an interim repair. Owners will receive a second notice when the final remedy becomes available. Owner notification letters were mailed on December 10, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V62.
Campaign 19V813000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Electrical system, wiringDec 28, 2015
Chrysler (FCA US LLC) is recalling certain model year 2011-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured December 3, 2009, to September 1, 2012. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after having been remedied for a prior recall for the vanity lamp wiring. This recall is also addressing certain vehicles that have not been remedied under that prior recall.
The vanity lamp wiring may short, increasing the risk of a vehicle fire.
Chrysler will notify owners, and dealer will install clearance for sun visor wiring, protection from sharp edges, and replace the sun visor, free of charge. The recall began on July 28, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R71.
Campaign 15V879000 on NHTSA.gov
Electrical systemFeb 27, 2015
Chrysler (FCA US LLC) is recalling certain model year 2012-2013 Jeep Grand Cherokee vehicles manufactured September 17, 2010, to August 19, 2013, and equipped with a 3.6, 5.7 or 6.4 liter engine, and 2012-2013 Dodge Durango vehicles manufactured January 18, 2011, to August 19, 2013, and equipped with a 3.6 or 5.7 liter engine. In the affected vehicles, the fuel pump relay inside the Totally Integrated Power Module (TIPM-7) may fail, causing the vehicle to stall without warning.
A vehicle stall increases the risk of a crash.
Chrysler will notify owners, and dealers will replace the fuel pump relay with one external to the TIPM. The recall began on August 7, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R09. Note: This recall is an expansion of recall 14V-530. Note: This recall has been superseded by recall 19V813.
Campaign 15V115000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slipMar 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Dodge Durango and Jeep Grand Cherokee vehicles manufactured October 11, 2011, through October 1, 2012. Under certain braking events, the Ready Alert Braking System (RAB) may result in the driver experiencing a hard brake pedal feel.
If the driver experiences a hard brake pedal, the driver may not push the pedal as intended, lengthening the distance needed to stop the vehicle and increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS module software, free of charge. The recall began on April 3, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's number associated with this recall is P05.
Campaign 14V104000 on NHTSA.gov
Representative owner complaints
802 reports, newest first.
Air bags, Feb 27, 2019
THE ACTIVE HEADREST RESTRAINT DEPLOYED DESPITE NOT BEING INVOLVED IN ANY COLLISIONS, EVER. IT APPEARS THAT THE PLASTIC, THAT HOLDS IN A PIN, FAILED. THE PIN IS STILL STUCK WITHIN THE LATCH IN THE BACK OF THE HEADREST. AND THE HEADREST CANNOT HE RESET, AS THE PLASTIC IS BLOWN APART. THE DEALERSHIP HAS ADVISED THAT THE ONLY REPAIR TO THIS PROBLEM IS A NEW HEADREST.
Seat belts, Feb 17, 2019
THE SAFETY BELT IS RELEASE AND IS NOT FIXED ON THE DRIVER BODY.THIS LOCATED IN THE DRIVERS SEAT.
Electrical system, Feb 15, 2019
VEHICLE IS STATIONARY AND NOT ON. WHEN I SIT IN THE VEHICLE AND PUT MY FOOT ON THE BRAKE TO PRESS THE START BUTTON THE VEHICLE ONLY HALF CRANKS AND THE ELECTRIC ONLY TURNS ON. IT TAKES A FEW TRIES AFTER TURNING POWER OFF AND OPENING THE DOOR UNTIL IT WILL ACTUALLY START FULLY.
Electrical system, Feb 11, 2019
INTERMITTENT NO START, EXTENDED CRANK. ONCE STARTED, VEHICLE RUNS FINE. ISSUE BEGAN RIGHT AFTER RECALL R09 PERFORMED AT 43,574 MILES. ISSUE SEEMED TO BE RESOLVED BUT REPEATED AT 47,985 MILES. DEALER STATED THAT WIN MODULE NEEDED REPLACING AT A COST OF $180. REPAIRS WERE COMPLETED. ISSUE HAS NOW RETURNED AT 69,000 MILES. TAKING VEHICLE IN FOR SERVICE ON 2/13/19.
Fuel system, Gasoline, Feb 4, 2019
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE STALLED. ONCE RESTARTED, THE VEHICLE FUNCTIONED NORMALLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FUEL PUMP RELAY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V115000 (ELECTRICAL SYSTEM). THE MANUFACTURER AND DEALER WERE NOT MADE AWARE OF THE FAILURE. THE VIN WAS NOT PROVIDED. THE FAILURE MILEAGE WAS 66,662.
Electrical system, Electronic stability control (ESC), Jan 31, 2019
DIRECTIONAL SIGNALS NOT WORKING INTERIOR LIGHTS NOT WORKING RADIO NOT WORKING CHECK ENGINE LIGHT ON ABS WARNING LIGHT ON ALL HAPPENED AT ONCE WHEN STARTING CAR IN SUBFREEZING TEMPERATURES (2 DEG).
Electrical system, Other or unspecified, Jan 22, 2019
PUSH START FAILED TO TURN ON AND OFF. CAR STALLED WHEN GOING FROM REMOTE START TO START. WINDSHIELD WIPERS WOULD NOT TURN OFF EVEN WITH CAR OFF AND KEY REMOVED FROM VEHICLE. DISPLAY OF MPH AND MENU DISAPPEARED.
Vehicle speed control, Jan 12, 2019
CRUISE CONTROL MALFUNCTIONS WITH MULTIPLE ISSUES. WHEN VEHICLE IS IN MOTION ON BOTH HIGHWAYS OR ON CITY'S STREETS, THE CRUISE CONTROL WILL NOT ENGAGE MOST OF THE TIME. WHEN IT DOES ENGAGE, IT WILL RANDOMLY TURN OFF, TURN ITSELF ON, DECELERATE, ACCELERATE ON IT'S OWN. IN MAY OF 2017 THIS SAME ISSUE WAS ADDRESS BY THE DEALER UNDER THE WARRANTY AND I WAS ASSURED IT WAS FIXED. TODAY, JANUARY 2019. I AM STARTING TO HAVE A REPEAT OF THE SAME ISSUES WITH THE CRUISE CONTROL MALFUNCTIONS OF RANDOM DECELERATION, RANDOM ACCELERATIONS OR RANDOMLY TURNING OFF OR ON WHAIL IN MOTION. THIS IS A DAILY REACCUANCE STARTING AGAIN ON 1/3/2019. NOW THAT THE WARRANTY IS EXPIRED, THE DEALERSHIP LARRY MILLER OF BOISE WILL REQUIRE PAYMENT FOR DIAGNOSIS OR REPAIR OF AN OBVIOUS VEHICAL SAFETY ISSUE THAT WAS ADDRESSED BY THEM PRIOR UNDER WARRANTY.
Wheels, Jan 4, 2019, crash
LUG NUTS HAVE STARTED SWELLING OR BALLOONING AND HAVE STARTED BREAKING. 3 LUG NUTS HAVE BALLOONED WHERE THEY ARE NO LONGER TIGHT ON THE STUD. THE OTHER LUG NUTS CAN'T BE REMOVED WITHOUT BREAKING THE STUD. IF I'M HAVE A FLAT, I MAY NOT BE ABLE TO CHANGE THE TIRE WITHOUT BREAKING THE LUG STUD.
Seats, Dec 26, 2018
WHILE MY JEEP WAS PARKED, ENGINE OFF, IN MY DRIVEWAY (FLAT SURFACE), MY 7 YEAR OLD DAUGHTER WENT TO GET OUT OF THE BACK SEAT. SHE TOUCHED ON TO THE METAL POLE FRAME OF THE DRIVERS HEADREST WITH HER HAND TO ASSIST HER IN GETTING OUT OF THE CAR, THE HEADREST EXPLODED AND HIT HER IN THE SIDE OF THE HEAD. IT HIT HER HARD ENOUGH FOR HER TO BE STUNNED AND TO SAY SHE SAW STARS. THERE ARE DOZENS OF COMPLAINTS ONLINE ABOUT THIS HAPPENING YET NO RECALL. CHRYSLER HAS HAD TO RECALL THESE SO CALLED ACTIVE HEADRESTS BEFORE BUT MY JEEP WAS NOT INCLUDED. THERE NEEDS TO BE A RECALL AND FIX AS SOON AS POSSIBLE.
Vehicle speed control, Service brakes, Engine, Dec 18, 2018
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. WHILE DRIVING 70 MPH, THE CONTACT ACTIVATED THE CRUISE CONTROL. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL, THE VEHICLE FAILED TO STOP AND THE CRUISE CONTROL WOULD NOT DEACTIVATE. THE CONTACT PULLED THE VEHICLE OVER TO THE SIDE OF THE ROAD. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT CALLED BRIAN BEMIS CHRYSLER DODGE JEEP RAM (1825 DEKALB AVE, SYCAMORE, IL 60178, (815) 895-8105), BUT NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,000. *TT CONSUMER CALLED FIAT CHRYSLER AND HAD THE VEHICLER FIXED.*JB
Seats, Dec 17, 2018
WE WERE DRIVING DOWN A COUNTRY ROAD AT ROUGHLY 20MPH, MY WIFE WAS IN THE PASSENGER SEAT WHEN OUT OF NOWHERE THE HEAD REST EXPLODED AND INJURED MY WIFE IN THE BACK OF THE HEAD WITH SOME SERIOUS FORCE. AFTER PULLING OVER AND INSPECTING THE ISSUE I NOTICED THE HEAD REST'S PLASTIC BRACKET HOLDING IT ON HAD FAILED AND BROKE IN HALF. I BELIEVE THIS IS A FEATURE FOR A REAR END COLLISION BUT WE HAVE NEVER BEEN IN AN ACCIDENT IN THIS VEHICLE, ESPECIALLY NOT WHEN THE HEAD REST EXPLODED.
Power train, Engine, Dec 14, 2018
JUNE 2017 HEARDNOISE LOUD TICKING, LIFTERS, CAM SHAFT, AND ROCKER ARM (GONE BAD)INTERNAL FAILURE.DECEMBER 2018 SAME PROBLEM NOISE, LOUD TICKING IN MOTOR.HEAR WHILE NOT MOVING AND HEAR WHILE MOVING.
Electrical system, Other or unspecified, Dec 11, 2018
WHILE DRIVING TO WORK ONE NIGHT MY JEEP STARTED MAKING A WHINING SOUND. I THOUGHT IT WAS THE HEATER SINCE IT WAS 12 DEGREES OUTSIDE THAT NIGHT. I LEAVE FOR WORK, GET ABOUT 6 MILES DOWN THE ROAD AND MY JEEP STARTS FAILING. WARNING LIGHTS, BATTERY, TRACTION CONTROL, WIPERS SLOWLY GO ACROSS THE WINDSHIELD, LIGHTS DIMMING. I GOT TO A SAFE SPOT TO PULL OVER BUT IN THE PROCESS OF STOPPING MY VEHICLE LOST ALL FUNCTIONALOTY (NO BREAKS, POWER STEERING, LIGHTS, ALL ELECTRONICS GONE) AND COULDNT STOP. IT FINALLY STOPS AND I'M LEFT WITH A COMPLETELY DEAD VEHICLE. 12AM IN FREEZING WEATHER WHILE 5 MONTHS PREGNANT. WHEN MY BOYFRIEND ARRIVED TO GET ME, HE NOTICED A STRONG BURNING SMELL COMING FROM UNDER THE HOOD. AT THIS TIME THE VEHICLE HAD SAT BARELY OUT OF THE ROAD IN THE DEAD OF NIGHT WITH NO HAZARDS POSSIBLE TO ALLOW OTHER DRIVERS TO SEE ME. WE FIND OUT THAT THERE IS AN ALTERNATOR RECALL ON MY JEEP AND TAKE IT INTO THE DEALERSHIP AS SOON AS SCHEDULING ALLOWED. BEFORE ALTERNATOR BLEW MY JEEP HAD ZERO ISSUES. THEY HAD MY VEHICLE FOR 4 DAYS AND CALLED TO SAY MY JEEP WAS FIXED (NO LOANER CAR OFFERED). I GO UP THE NEXT DAY, THEY REPLACED THE PCM AND ALTERNATOR, THEY SAY NOTHING ELSE. I GO TO START MY JEEP AND IT CRANKS FOR ABOUT 30 SECONDS AND STARTS. NEVER HAPPENED BEFORE. I GO BACK INSIDE TO THE DEALER WHO HAS SAID NOTHING THE LAST 2 DAYS ABOUT MY VEHICLE NOT RUNNING PROPERLY AND THEY TELL ME IT IS MY CRANK SHAFT POSITION SENSOR AND WAS NOT COVERED UNDER THE RECALL. AND THEY SAID THEY COULDNT PROMISE THE CAR WOULD MAKE IT HOME AND IT WAS MY PROBLEM. UNHAPPY WITH RESULTS WE CALL CHRYSLER AND THEY TELL THE DEALERSHIP TO FIX THAT. IT DOES NOT FIX THE PROBLEM. THE PROBLEMS CONTINUE AND CHRYSLER IS NO LONGER WILLING TO FIX OBVIOUS DAMAGE FROM THEIR ALTERNATOR FAILURE FRYING THE ELECTRICAL SYSTEM. THE DEALERSHIP ALSO TOLD ME TO FILE A "FAKE" FIRE CLAIM ON MY INSURANCE. STILL UNRESOLVED.
Fuel/propulsion system, Dec 5, 2018
FUEL PUMP RELAY RECALL COMPLETED OVER A YEAR AGO AND FUEL PUMP STILL QUIT ON ME 30NOV2018 WHILE DRIVING OVER A BRIDGE. CAR WILL NOT CURRENTLY START DUE TO FUEL SYSTEM.
Fuel/propulsion system, Nov 30, 2018
FUEL PUMP RELAY: OUR JEEP GRAND CHEROKEE HAS BEEN HARD TO START FOR SOME TIME. IT JUST TURNS OVER AS NORMAL BUT DOESN'T START. THE FUEL PUMP RELAY HAS SUPPOSEDLY BEEN FIXED BUT IT IS ACTING AS BEFORE THE RELAY REPAIR. SINCE THE RELAY RECALL HAS BEEN 'FIXED', I PUT IN A NEW FUEL PUMP. IT DID NOT FIX THE PROBLEM. JEEP NEEDS TO STEP UP AND FIX THESE!
Electrical system, Nov 26, 2018
CAR WILL CRANK BUT NOT START, DEALER REFUSES TO COMPLETE THE RECALL FOR THE FUEL PUMP RELAY. RECALL RO9 IS AN EXPANSION OF 14V-530
Steering, Service brakes, Engine, Nov 25, 2018
WHILE DRIVING MY CAR IN THE CITY, I EXPERIENCED A SUDDEN ENGINE SHUTDOWN, AND ENTIRELY LOST CONTROL OVER THE CAR (STEERING, BREAKS ETC.) THE CAR WAS TOWED TO CHRYSLER'S CERTIFIED GARAGE, WHERE THE MALFUNCTION WAS IDENTIFIED AS A FAILURE OF THE FUEL PUMP RELAY (THE SAME RELAY WHICH WAS ALREADY BEEN REPLACED, AS PART OF RECALL R09). THE GARAGE ALSO RE-CONFIRMED THAT THIS RELAY HAS BEEN REPLACED UNDER THE RECALL, IN 2015. THE MEANING OF THIS FAILURE DEMONSTRATES THAT PRACTICALLY, REPLACING THE UNIT UNDER RECALL R09 HAS NOT SOLVED THE PROBLEM AND THE RISK IS STILL THERE! I HAVE REPORTED THIS INCIDENT TO FCA IN EUROPE, AND WAS RESPONDED THAT THIS FAILURE "COULD HAPPEN IN 5 YEARS OLD CAR" AND THEREFORE, THERE IS NO SAFETY ISSUE THAT REQUIRES THEM TO WARN OTHER OWNERS. HOWEVER, I HAVE FOUND ON-LINE LOTS OF SIMILAR COMPLAINTS, MOST OF THEM IN THE US, INDICATING THAT THE FAILURE OF THE REPLACED FUEL RELAY IS COMMON, AND THAT FCA DO NOT TAKE RESPONSIBILITY. SEE THE LINK BELOW: HTTP://WWW.CARPROBLEMZOO.COM/JEEP/GRANDCHEROKEE/OTHER-FUEL-SYSTEM-PUMP-PROBLEMS.PHP I WOULD LIKE TO EMPHASIZE THAT R09 (NHTSA SAFETY ISSUED ID #15V115 HTTPS://WWW.NHTSA.GOV/RECALLS?NHTSAID=15V115#RECALLS360) REFERS TO 5 YEARS OLD CARS, AND THE FAILURE THAT I HAVE EXPERIENCE WITH THE SAME REPLACED FUEL RELAY, HAD OCCURRED ONLY 3 YEARS LATER, AND THEREFORE, FCA RESPONSE IS IRRATIONAL AND WRONG. SINCE THE EVENT I AVOID DRIVING THIS CAR WITH MY FAMILY NOR DO I LET MY CHILDREN DRIVE IT. I SIMPLY DON'T TRUST THE CAR ANYMORE. PLEASE BE ADVISED THAT I LIVE IN ISRAEL AND HAVE AN OFFICE IN FLORIDA. I HAD TO ENTER MY FL ADDRESS AS THERE IS NO POSSIBILITY FOR AN INTERNATIONAL ADDRESS. MY INTERNATIONAL PHONE NUMBER IS: +972544888755
Power train, Other or unspecified, Nov 24, 2018
WHEN IN PARK... PRESSING THE START BUTTON THE ENGINE DOES NOT TURN OVER... IT CLICKS AND STOPS ON ITS OWN. I AWAIT MINUTES AND THEN PRESS THE START BUTTON.. THE ENGINE STARTS.. . IT HAPPENS EVERY TIME I PARK FOR A COUPLE OF HOURS, AND START UP. I REPLACED A BATTERY, BUT IT STILL DOES IT. I FIND MYSELF STUCK OFTEN, I DONE THE RESEARCH AND HAVE OTHER COLLEAGUES WHOM HAVE GRAND JEEP CHEROKEES BUT YEAR 2014. THEY WERE ENTITLED TO A RECALL FOR THE SAME ISSUES WITH THEIR JEEP AS MINE. THIS HAPPENED NOVEMBER 17 2018 AND NOVEMBER 22ND..ONCE EACH AFTERNOON.
Engine, Fuel/propulsion system, Nov 11, 2018
WHILE DRIVING, FUEL PUMP QUIT WORKING. AFTER STOPPING, CAR WOULD NOT START.
Electrical system, Fuel/propulsion system, Nov 6, 2018
CRANKS AND DOSEN'T START
Other or unspecified, Oct 23, 2018
PASSENGER SIDE FRONT SEAT HEADREST DEPLOYED WITHOUT WARNING OR ACCIDENT CANNOT GET IT BACK IN PLACE OR TO LOCK IN
Fuel/propulsion system, Oct 22, 2018
HAVING ISSUES WITH PREVIOUS RECALL R09. THE PROBLEM HAS RESURFACE AGAIN. JUST TOOK THE VEHICLE FOR REPAIRS. ARE OTHERS HAVING SIMILAR ISSUES WITH THIS REPAIR
Electrical system, Engine, Oct 22, 2018
TL* THE CONTACT OWNS A 2013 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE OCCASIONALLY FAILED TO START AND ALL THE INDICATORS ON THE INSTRUMENT PANEL ILLUMINATED. THE CONTACT ALSO MENTIONED THAT THE ENGINE MADE REVVING NOISES, BUT THE VEHICLE WOULD NOT ENGAGE. THE VEHICLE WAS TAKEN TO SALERNO DUANE CHRYSLER DODGE JEEP RAM OF SUMMIT (267 BROAD ST, SUMMIT, NJ 07901, (908) 277-6700) WHERE THE BATTERY WAS CHANGED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 47,600.
Electrical system, Oct 19, 2018
THE JEEP HAS BEEN LOCKING ON ITS OWN WHEN IN PARK, WHILE STILL RUNNING OR TURNED OFF WITH THE KEYS STILL INSIDE THE VEHICLE. WHEN I PARK, TURN OFF THE CAR, GET OUT OF THE DRIVER SEAT, CLOSE THE DRIVER DOOR, IT LOCKED BEFORE I COULD OPEN THE REAR DOOR TO GET MY TWO KIDS OUT!!!