2014 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,376 owner complaints filed for this model year. This is the highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2014 reports, 151 involved a crash and 40 involved a fire. 139 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleOct 17, 2013
Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."
A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N58.
Campaign 13V483000 on NHTSA.gov
Exterior lightingJul 2, 2013
Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N42.
Campaign 13V289000 on NHTSA.gov
Representative owner complaints
2,376 reports, newest first.
Engine, Feb 11, 2019
[XXX] JEEP GRAND CHEROKEE LAREDO, [XXX] JEEP GRAND CHEROKEE LAREDO HAS FORMED A CRACK IN THE OIL FILTER ADAPTER. BECAUSE OF THE LOCATION, DESIGN, AND MATERIAL, THE PART IS PRONE TO CRACKING AND LEAKING (TYPICALLY SPURRED BY AN OIL CHANGE WHEN THE CAP IS SCREWED BACK ONTO THE HOUSING). THIS CRACK CREATES A SLOW LEAK OF OIL INTO THE ENGINE HOUSING AND BELOW THE VEHICLE. THIS OIL LEAK CAN CONTINUE WITHOUT OBVIOUS WARNING AND IF NOT CORRECTED, COULD RESULT IN SEVERE ENGINE DAMAGE WITH THE POTENTIAL OF MALFUNCTIONING WHILE IN USE THEREFORE POSING A SAFETY THREAT TO THE DRIVER, PASSENGERS AND OTHER DRIVERS. I HAVE ALERTED JEEP TO THE ISSUE AND I WILL NOTE THAT I HAVE SPOKE TO SEVERAL MECHANICS WHO HAVE REPLACED SEVERAL OF THESE PARTS IN THIS VEHICLE. IT IS A MANUFACTURING DESIGN FLAW AND COSTING LOYAL CUSTOMERS AND POSING A DANGER ON THE ROADS. I HAVE REPORTED THIS INFORMATION TO JEEP (OR WHOMEVER THEY CONTRACT CUSTOMER SERVICE TO) AND THEY DOCUMENTED MY INFORMATION BUT REFUSED TO CORRECT THE SITUATION FOR MYSELF (AND OTHERS IN THE FUTURE) AND TOLD ME TO HOLD ONTO MY REPAIR INFORMATION IN CASE A RECALL TAKES PLACE IN THE FUTURE. JEEP SHOULD TAKE ACCOUNTABILITY FOR THIS EVER GROWING ISSUE AND RECALL THIS PART IMMEDIATELY. PLEASE HELP ME IN ENSURING THEY DO THE RIGHT THING FOR THEIR CUSTOMERS AND FOR THE GENERAL PUBLIC. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Feb 10, 2019
NAVIGATION SYSTEM DISPLAYS INCORRECT INFORMATION. MAP IS 2012 FOR A 06/13 BUILD ON A 2014 VEHICLE. ALSO, RADIO SOFTWARE CANNOT BE UPDATED, WHICH IS NEEDED FOR MAP UPDATE. JEEP CLAIMS NEITHER IS A DEFECT OR FRAUD. NAVIGATION DISPLAYS INCORRECT ROADS (NAMES, LOCATIONS), SPEED LIMITS, AND INTERSECTION/JUNCTION INFORMATION. HUGE POTENTIAL FOR ACCIDENTS. PROBLEM WHEN IN MOTION.
Engine, Feb 5, 2019
OIL FILTER HOUSING: BETWEEN MY TWO OIL CHANGES I NOTICED A SMALL OIL LEAK UNDER MY 2014 JEEP GRAND CHEROKEE LIMITED 3.6L. I TOOK IT TO THE JEEP DEALERSHIP AND I WAS INFORMED THE LEAKAGE WAS DO TO A BAD "OIL FILTER HOUSING" AND THE PART WITH REPAIRS WOULD BE 799.99. I ASKED IF THIS SHOULD BE INCLUDED UNDER MY 5 YEAR / 100,000 WARRANTY BUT THEY SAID THE WARRANTY EXPIRED ON 10/24/2018 AND TODAY IS 2/5/2019. I CALLED CHRYLER AND THEY SAID THERE IS NOTHING THEY CAN DO AND THEY CANNOT OFFER TO COVER THE REPAIR; IT WOULD BE AN "OUT OF POCKET EXPENSE". SO I GOOGLED THIS ISSUE AND IT APPEARS THIS IS A KNOWN ISSUES IN ALL THE FORUMS AND THREADS I READ. APPARENTLY CHRYSLER CHANGED THIS PART FROM METAL TO PLASTIC PART FOR THEIR 2014 MODELS AND LATER AND NOW THE PART IS FAILING ALL OVER THE PLACE. I REGISTERED A CASE NUMBER WITH CHRYSLER BUT I PROBABLY SHOULD NOT POST THAT IN A PUBLIC FORUM. I AM HOPING TO EVENTUALLY HAVE THIS ITEM AS A RECALL ITEM FOR 2014 AND NEWER VEHICLES. THE CAR WAS STATIONARY AND I FIRST NOTICED THE ISSUE.
Other or unspecified, Feb 5, 2019
WILL PUSH TO START WHILE MY FOOT ON BRAKE AND IT WILL NOT START. LIGHTS RADIO ALL INTERIOR WILL TURN ON BUT ENGINE WILL NOT START . IT HAPPENS AT FIRST ATTEMPT IN THE MORNING AND IT WILL HAPPEN AT ALL HOURS OF THE DAY. IT COULD BE OFF FOR 15 MINUTES TO 5 HOURS AND IT WILL STALL THE SAME. ITS PARKED IN GARAGE, BUT ITS THE SAME IF I LEAVE OUTDOORS. THIS HAS BECOME AN EVERY DAY THING FOR THE LAST 3 OR 4 MONTHS.
Air bags, Seats, Jan 29, 2019
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING 10 TO 15 MPH, THE DRIVER'S HEADREST AIR BAG ABRUPTLY DEPLOYED. THERE WERE NO INJURIES. THE VEHICLE WAS TAKEN TO ROMANO CHRYSLER JEEP (215 W GENESEE STREET, FAYATTEVILLE, NY 13066, 315-637-3101) WHERE IT WAS DIAGNOSED THAT THE DRIVER'S HEADREST AIR BAG NEEDED TO BE RESET. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL FOR THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 58,000.
Air bags, Seats, Jan 28, 2019
THE HEADREST OF THE DRIVERS SEAT DEPLOYED WHILE I WAS DRIVING. I WAS DRIVING ON A HIGHWAY WITH CRUISE CONTROL AND AND THE VEHICLE WAS AT A STEADY SPEED WITH NO SUDDEN JOLTS OR STOPS. I HEARD A VERY LOUD POP AND THE HEADREST HIT ME IN THE BACK OF THE HEAD. THE INCIDENT STARTLED ME AND CAUSED ME TO HIT MY BREAKS.
Other or unspecified, Jan 27, 2019
BLIND SPOT MONITORING GOES OUT EVERY DAY. THE AMOUNT OF TIME FROM STARTING THE VEHICLE TO WHEN IT STOPS WORKING VARIES, FROM IMMEDIATELY AFTER STARTING THE CAR TO AS MUCH AS 30 MINUTES AFTER. THERE DOESN'T APPEAR TO BY ANY SPECIFIC SCENARIO CAUSING IT.
Electrical system, Structure, Other or unspecified, Jan 26, 2019
I HAVE OWNED 5 JEEP CHEROKEES AND THIS HAS TO BE A LEMON.I PURCHASES IT NEW. I HAVE HAD MANY MANY RECALLS, MOST MAJOR. RECENTLY I HEARD WATER SPLASHING UNDER THE PASSENGER SEAT, WHICH RESULTED IN WATER COMING INTO THE PASSENGER SIDE FLOODING THE CARPET. I WAS TOLD THAT THE BOX HOLDING THE BATTERY WAS WHERE THE WATER WAS LOCATED. THEY HAVE BEEN WORKING ON IT FOR TWO DAYS AND CAN NOT FIND WHERE THE WATER IS ENTERING. NOW THEY ARE PREPARING TO REMOVE THE TRIM FOR A POSSIBLE LOCATION. THEY CHECKED WITH MY EXTENDED WARRANTY COMPANY AND THEY SAID THIS WAS NOT COVERED. I AM AFRAID THIS ISSUE WILL CAUSE A FIRE IN THE VEHICLE SINCE THE WATER IS ENTERING THE ELECTRICAL SYSTEM. I WAS TOLD NO RECALL FROM CHRYSLER ADDRESSES THIS MAJOR ISSUE WITH JEEPS, EVEN THOUGH IS IS COMMON. I AM AFRAID TO LOOK AT MY BILL IF THEY EVER FIND THE LEAK. WE HAVE BEEN HAVING MAJOR RAIN HERE IN GEORGIA THIS YEAR AND IT IS NOT USED VERY MUCH, SO IT WAS STATIONARY WHEN THIS HAPPENED. I WAS TOLD THIS WAS A VERY DIFFICULT TASK TO FIND WHERE THE WATER WAS ENTERING THE VEHICLE, AND THEY HAD MANY JEEP VEHICLES WITH SIMILAR ISSUES. I HAVE NO IDEA WHEN I CAN GET MY VEHICLE BACK. I CANNOT UPLOAD PHOTOS AS THEY HAVE THE VEHICLE.
Power train, Electrical system, Vehicle speed control, Jan 21, 2019
COMPLETE ELECTRONIC AND COMMUNICATIONS FAILURE OF INSTRUMENT PANEL FROM UNKNOWN ELECTRICAL SHORTAGE RESULTING IN LOSS OF CONTROL OVER TRANSMISSION SHIFTING AND MOST CONTROL SWITCHES LIKE WINDSHIELD WIPERS, TURN SIGNALS, EMERGENCY FLASHERS AND BRAKE WARNING LIKE IS ON THAT I BELIEVE INDICATED NO ABS. EXPERIENCED THIS PROBLEM MANY TIMES DRIVING ON I-75 IN MICHIGAN AND OHIO. VERY DANGEROUS SITUATION WHILE ON THE ROAD WITHOUT ANY PRIOR WARNING. INITIAL WARNING IS "SERVICE SHIFTER SOON" FOLLOWED BY "NO BUS". AFTER MULTIPLE TRIPS TO THE FCA DEALER, ROOT CAUSE NOT IDENTIFIED AND MORE FIX TO DATE. SUSPECT THE ELECTRONIC SHIFTER MALFUNCTIONING BUT NO HELP FROM DEALER SERVICE DEPARTMENT. REOCCURING PROBLEM FOR THE PAST 9 MONTHS. CURRENT MILEAGE IS 79,000 MILES WITH VIN # (XXX) 2014 JEEP GRAND CHEROKEE. NO ACCIDENTS OR AFTERMARKET ADD ON WORK EVER. I FEAR FOR MY SAFETY DRIVING THIS VEHICLE TO FLORIDA FOR RETIREMENT ON 1-25-2019 THROUGH 1-29-2019. AGAIN, NO RESOLUTION FROM GOLLING CHRYSLER OR FROM FCA STAR CASE #57876853. I FEAR THIS VEHICLE IS NOT RELIABLE AT THIS POINT FOR SHORT OR LONG DISTANCE DRIVING. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CW
Vehicle speed control, Other or unspecified, Jan 19, 2019
THE DEFROST AND TEMPERATURE WILL IT STAY CONSTANT. I CAN SET THE TEMP TO 70. IT WILL GET SUPER HOT AND MINUTES LATER IT FEELS LIKE THE AC IS ON. THE DEFROST DOESN'T WORK MOST OF THE TIME AND WILL NOT DEFROST THE MIRRORS
Seats, Other or unspecified, Jan 19, 2019
SEATS - DRIVERS SEAT - SEAT CONTROLS BROK AWAY FROM THE SEAT. SEAT CONTROL TRIM REPLACED, SEAT FRAME REPLACED, PROBLEM HAS RETURNED AGAIN. RADIO - SCREEN GOES BLACK RANDOMLY. RADIO REPLACED 2 TIMES AND MODULE ONCE THESE ARE OVER VARIOUS DATES AN CURRENTLY AN ISSUE AGAIN. WILL SELECT CURRENT DATE
Air bags, Jan 18, 2019
THE 'SERVICE AIRBAG SYSTEM' DISPLAY AND AIRBAG LIGHT COMES ON AND OFF. I HAD IT REPAIRED BUT THE DEALER SAID IT'S NOT COVERED UNDER THE 'SAFETY WARRANTY' . I THINK IT SHOULD BE.
Vehicle speed control, Jan 11, 2019
TAKATA RECALL I WAS DRIVING A 40MPH STREET WHEN I WAS GOING TO MAKE A LEFT TURN. I WAS WAITING FOR CARS TO PASS TO MAKE THE TURN WHEN THE THROTTLE CONTROL LIGHT CAME ON THE DASHBOARD. I WAS TRYING TO TURN BUT THE CAR WOULDN'T LET ME ACCELERATE. I AM THANKFUL THAT THERE WASN'T ANY CARS COMING TOWARDS ME. I PULLED OVER TURNED IT OFF AND BACK ON IT WENT AWAY. THE CAR HAD A RECALL IN 2017 FOR THE ALTERNATOR. I HAD A SIMILAR INCIDENT WHERE I WAS DRIVING AND THE JEEP HAD SLOWED DOWN IT COMPLETELY TURNED OFF BUT WAS ABLE TO PULL OVER AT A APARTMENT COMPLEX. THE JEEPS DASHBOARD LIGHTS WERE FLASHING THE WINDSHIELD WIPERS WERE ON REALLY FAST, EVERYTHING WAS FLASHING. I COULDN'T PUT THE CAR IN PARKING, IT WAS SMOKING. I HAD MY DAUGHTER IN THE BACK SEAT, I HAD MANAGED TO TURN AROUND GET HER OUT WHILE MY FOOT WAS ON THE PEDAL JUMP OUT OF THE CAR WITH HER IN MY ARMS. THE CAR KEPT MOVING UNTIL IT CRASHED INTO A CAR INFRONT OF IT. I FELT LIKE I WAS GOING TO DIE WITH MY DAUGHTER IN THE CAR. I FEEL LIKE THE THROTTLE COULD BE RELATED TO THE ALTERNATOR. I AM SCARED TO DRIVE MY CAR.
Electrical system, Engine, Jan 10, 2019
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING VARIOUS SPEEDS, THE SERVICE SHIFTER WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO STOCKTON DODGE CHRYSLER JEEP RAM (LOCATED AT 3333 AUTO CENTER CIR, STOCKTON, CA 95212, (209) 956-1920) TO BE DIAGNOSED, BUT A FAILURE CODE COULD NOT BE LOCATED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, WHILE DRIVING ON THE FREEWAY, ALL THE WARNING INDICATORS ON THE INSTRUMENT PANEL INTERMITTENTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO LODI CHRYSLER DODGE JEEP RAM (LOCATED AT 1255 BECKMAN RD, LIDI, CA 95240, (209) 263-3999) WHERE THIRTEEN CODES WERE FOUND, BUT NOT A FAILURE CODE. ALL THIRTEEN CODES WERE RESET. THE VEHICLE WAS NOT REPAIRED. ALSO, WHILE DRIVING, THE VEHICLE STALLED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED, AND THE WINDSHIELD WIPERS OPERATED INDEPENDENTLY. THE VEHICLE WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND WAS TOWED BACK TO LODI CHRYSLER DODGE JEEP RAM. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
Fuel system, Gasoline, Power train, Jan 8, 2019
VEHICLE LUNGES AND BUCKS IN STOP AND GO TRAFFIC, TRANSMISSION SHIFTS GEARS WHILE DRIVING AND ENGINE STALLS AFTER REFUELING OR DRIVING ON HIGHWAY. CHECK ENGINE LIGHT, SERVICE TRANSMISSION AS WELL AS NUMEROUS OTHER SERVICE LIGHTS COME ON AND CAR STALLS MULTIPLE TIMES WHILE DRIVING ON THE ROAD AND AFTER REFUELING.
Seats, Jan 8, 2019
I WAS DRIVING DOWN THE HIGHWAY AT 50MPH AND THE DRIVER SIDE HEADREST DEPLOYED STRIKING ME IN THE HEAD. THIS WAS NOT CAUSED BY A COLLUSION JUST DRIVING DOWN THE HIGHWAY. SOMEHOW I WAS ABLE TO PULL OVER TO THE SIDE WITHOUT CAUSING A CRASH. UNDER FURTHER INSPECTION IT WAS NOTICED THE PLASTIC CLIPS HOLDING THE PIN WERE BROKEN. I RESEARCHED THIS AND HAVE NOTICED THIS IS A COMMON PROBLEM THAT FIAT NEEDS TO RECALL THIS YEAR MODEL AND HEADREST BEFORE SERIOUS INJURY OR DEATH IS CAUSED. ALSO THE VEHICLE IS JUST OUT OF WARRANTY SO WE HAVE TO PAY FOR THE COST OF A FAULTY SYSTEM.
Power train, Jan 1, 2019
MULTIPLE TIMES AFTER PARKING MY GRAND CHEROKEE AND VERIFYING THAT IT IS IN PARK VIA THE DASH, I'VE NOTICED MY GRAND CHEROKEE ROLLING A FEW FEET IF PARKED ON AN INCLINE. WHEN THIS HAPPENS, IT TYPICALLY ROLLS 3-5 FEET, AND THEN STOPS.
Power train, Dec 31, 2018
FAILED ENGINE OIL FILTER ADAPTER/COOLER ON A 2014 JEEP GRAND CHEROKEE 3.5 LITER V6. HAS ONLY 52,000 MILES. MECHANIC FOUND A CRACK THAT CAUSED MASSIVE OIL LEAK. COST TO REPLACE : $1,500.
Electrical system, Engine, Dec 28, 2018
I AM HAVING TO REPLACE AN ALTERNATOR ON THIS VEHICLE FOR SUDDEN FAILURE. CURRENTLY THERE IS A RECALL FOR EXACT CONDITION BUT MY VIN IS OUTSIDE OF RECALL LIMITS. I FEEL MY VEHICLE SHOULD BE INCLUDED AS EXACT CONDITIONS EXIST..
Electrical system, Dec 26, 2018
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 45 MPH, THE BATTERY SAVE MODE ALARM SOUNDED, THE STEERING LOST POWER, AND THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS LATER TOWED TO DICK SCOTT CHRYSLER DODGE JEEP RAM (734-451-2110, LOCATED AT 684 ANN ARBOR RD, PLYMOUTH, MI 48170) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 64,800.
Electrical system, Other or unspecified, Dec 21, 2018
THE AIR CONDITIONER BLOWS HOT AIR IN THE SUMMER AND COLD AIR IN THE WINTER. ALSO, THE POWER LOCKS DO NOT WORK AT TIMES ON THE DRIVER SIDE DOOR.
Structure, Dec 20, 2018
HI, THE LEATHER ON THE DASHBOARD IS EXTREMELY CRINKLED FROM NATURAL EXPOSURE TO SUNLIGHT. READING IN FORUMS, IT SEEMS THIS IS A MASSIVE ISSUE AND NO RECALL TO FIX THE LINING HAS BEEN IMPLEMENTED.
Seat belts, Dec 19, 2018
ON OUR 2014 JEEP GRAND CHEROKEE THE PLASTIC SEAT BELT GUIDE, ON THE DRIVER SIDE HAS CRACKED PINCHING DOWN ON THE SEAT BELT RENDERING IT NOT USABLE. THE SEAT BELT WILL EXPAND OUT, HOWEVER IT DOES NOT RETRACT IN DUE TO THE PRESSURE FROM THE BROKEN PIECE. THE SEAT BELT WILL NOT STOP THE DRIVER IN A SUDDEN IMPACT AND HAS ENOUGH SLACK THAT YOU CAN EASILY MAKE CONTACT WITH THE DASH AND STEERING WHEEL. THIS MALFUNCTION OCCURRED WHILE STATIONARY, AND HAS NOT BEEN RESOLVED BY FCA.
Engine, Dec 18, 2018
MOTOR OIL IS LEAKING FROM THE OIL COOLER/FILTER HOUSING. OIL HAS PUDDLED IN THE ENGINE VALLEY AND RUN DOWN THE BACK OF THE ENGINE AND TRANSMISSION BELL HOUSING. VEHICLE SMELLS LIKE HOT MOTOR OIL AND OIL LEVEL WAS LOW.
Other or unspecified, Dec 15, 2018
THE CHECK ENGINE LIGHT IS ON DUE TO THE OIL PRESSURE SWITCH. BUT THE CAR DOES HAVE GOOD OIL PRESSURE. AND EVEN AFTER AN OIL CHANGE THE LIGHT WILL NOT TURN OFF