2014 Jeep Grand Cherokee
Problems, recalls and owner-reported issues
Electrical system is the leading concern among 2,376 owner complaints filed for this model year. This is the highest complaint count among 26 Grand Cherokee model years with reports.
Of the 2014 reports, 151 involved a crash and 40 involved a fire. 139 people were injured.
What owners report most often
Recalls and investigations
Engine and engine coolingJun 8, 2023
Chrysler (FCA US, LLC) is recalling certain 2014-2019 Ram 1500 and 2014-2020 Jeep Grand Cherokee vehicles equipped with 3.0L Diesel engines. The crankshaft position sensor tone wheel may delaminate, causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
Dealers will update the powertrain control module software to maintain vehicle propulsion, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed August 3, 2023. Some owner notification letters were mailed October 31, 2023. The remaining owner notification letters will be mailed at a future date, anticipated July 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 66A. This recall is an expansion of recall 20V-475.
Campaign 23V411000 on NHTSA.gov
Fuel system, diesel, delivery, fuel pumpJun 9, 2022
Chrysler (FCA US, LLC) is recalling certain 2014-2020 Jeep Grand Cherokee, and 2014-2019 Ram 1500 vehicles equipped with 3.0L diesel engines. A high pressure fuel pump (HPFP) failure may introduce internal debris into the fuel system, potentially resulting in fuel starvation.
Fuel starvation may result in an unexpected loss of drive power, increasing the risk of a crash.
Dealers will replace the HPFP, and inspect and replace, if necessary, additional fuel system components, free of charge. Interim notification letters informing owners of the safety risk were mailed July 21, 2022. Owner notification letters for were mailed for Jeep Grand Cherokee owners starting January 11, 2024. Owner notification letters for Ram 1500 owners were mailed March 7, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLS's number for this recall is Z46.
Campaign 22V406000 on NHTSA.gov
Engine and engine cooling, exhaust system, emission control, gas recirculation valve (egr valve)Nov 12, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2019 Jeep Grand Cherokee vehicles equipped with the 3.0L EcoDiesel engines. The Exhaust Gas Recirculation (EGR) cooler may crack and allow pre-heated vaporized coolant to enter the EGR system. This mixture may combust inside the intake manifold.
Combustion in the intake manifold can increase the risk of a fire.
FCA US LLC will notify owners, and dealers will replace the EGR cooler, free of charge. Dealers will also inspect and, as necessary, replace the intake manifold. Parts are not currently available. Owners were mailed an interim notification on December 21, 2021. A second notification will be mailed when parts are available, currently expected to be around March 11, 2021. The recall began March 11, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is W79.
Campaign 20V699000 on NHTSA.gov
Engine and engine cooling, engine, dieselAug 13, 2020
Chrysler (FCA US LLC) is recalling certain 2014-2018 Ram 1500 and 2014-2016 Jeep Grand Cherokee vehicles equipped with 3.0L diesel engines. The crankshaft position sensor tone wheel may delaminate causing the engine to lose its ability to synchronize the fuel injector pulses and cam shaft timing, possibly resulting in an engine stall.
An engine stall can increase the risk of a crash.
FCA US will notify owners, and dealers will update the powertrain control module software to maintain vehicle propulsion by reading the camshaft position signal in the event that the crankshaft position signal is lost, free of charge. Owner notification letters were mailed on May 13, 2021. Owners may contact FCA US customer service at 1-800-853-2002. FCA US's number for this recall is W58.
Campaign 20V475000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Electrical system, alternator/generator/regulatorNov 21, 2017
Chrysler (FCA US LLC) is recalling certain 2014 Dodge Challenger, Charger, Durango, Chrysler 300, and Jeep Grand Cherokee vehicles equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler will notify owners, and dealers will replace the alternator, free of charge. The recall began December 15, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T75.
Campaign 17V741000 on NHTSA.gov
Engine and engine cooling, engine, gasoline, turbo/superchargerOct 19, 2017
Accessible Technologies, Inc. (ATI) is recalling certain ProCharger Superchargers, model numbers AB037A-100, AB037A-100P, and A037A-100B, sold for installation on 2012-2017 Jeep Grand Cherokee SRT8 and SRT vehicles. The supercharger mounting bracket may contact and damage the ABS line, possibly resulting in a brake fluid leak.
A brake fluid leak may lengthen the distance needed to stop the vehicle, increasing the risk of a crash.
ATI will notify owners and will replace the supercharger brackets, free of charge. The recall began on December 12, 2017. Owners may contact ATI customer service at 1-913-338-2886.
Campaign 17E061000 on NHTSA.gov
Service brakesSep 18, 2017
Chrysler (FCA US LLC) is recalling certain 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles. The affected vehicles had brake booster shields installed under a previous campaign to prevent water from entering the brake booster and limiting braking ability. This recall is to verify that the brake booster shield installation was performed properly.
If the brake booster shield was not installed properly, the vehicle's braking ability may be reduced, increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect the brake booster shield, correcting the installation as necessary, free of charge. The recall began November10, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T59.
Campaign 17V572000 on NHTSA.gov
Electrical system, alternator/generator/regulatorJul 10, 2017
Chrysler (FCA US LLC) is recalling certain model year 2011-2014 Dodge Challenger, Dodge Charger, Chrysler 300, Dodge Durango, and 2012-2014 Jeep Grand Cherokee vehicles. The affected vehicles have electro-hydraulic power steering (EHPS) and are equipped with a 5.7L or a 3.6L engine and a 160, 180 or 220 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash. There is also the possibility that the alternator may short circuit, increasing the risk of a fire.
Chrysler will notify owners, and dealers will inspect the alternator and depending on the part number, will replace the alternator, if necessary, free of charge. The recall began February 12, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is T36.
Campaign 17V435000 on NHTSA.gov
Power train, automatic transmission, control module (tcm/pcm/tecm)Apr 25, 2016
Chrysler (FCA US LLC) is recalling certain model year 2012-2014 Dodge Charger and Chrysler 300 vehicles manufactured February 15, 2011, to November 27, 2014, and 2014-2015 Jeep Grand Cherokee vehicles manufactured July 16, 2012, to December 22, 2015. The affected vehicles, equipped with an eight-speed automatic transmission and a monostable gear selector, may not adequately warn the driver when driver's door is opened and the vehicle is not in PARK, allowing them to exit the vehicle while the vehicle is still in gear.
Drivers thinking that their vehicle's transmission is in the PARK position may be struck by the vehicle and injured if they attempt to get out of the vehicle while the engine is running and the parking brake is not engaged.
Chrysler will notify owners, and dealers will update the vehicle software to mitigate the risk of vehicle rollaway, free of charge. The recall began on June 24, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S27. Note: On October 19, 2016 Chrysler identified some previously repaired vehicles did not receive the complete software updates. Chrysler will renotify the affected owners, and dealers will update the software again.
Campaign 16V240000 on NHTSA.gov
Equipment, electrical, radio/tape deck/cd etc.Jul 23, 2015
Chrysler (FCA US LLC) is recalling certain model year 2013-2015 Ram 1500, 2500, 3500, 4500, and 5500, 2015 Chrysler 200, Chrysler 300, Dodge Charger, and Dodge Challenger, 2014-2015 Jeep Grand Cherokee, Cherokee, and Dodge Durango, and 2013-2015 Dodge Viper vehicles. The affected vehicles are equipped with radios that have software vulnerabilities that can allow third-party access to certain networked vehicle control systems.
Exploitation of the software vulnerability may result in unauthorized remote modification and control of certain vehicle systems, increasing the risk of a crash.
Chrysler will notify and mail affected owners a USB drive that includes a software update that eliminates the vulnerability, free of charge. Optionally, owners may download the update to their own USB drive from http://www.driveuconnect.com/software-update/ or take their vehicle to a Chrysler dealer for immediate installation. In an effort to mitigate the effects of this security vulnerability, Chrysler has had the wireless service provider close the open cellular connection to the vehicle that provided unauthorized access to the vehicle network. This measure may not have been implemented on all vehicles and does not address access by other means that will be remedied by the software update. The recall began on August 25, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is R40.
Campaign 15V461000 on NHTSA.gov
Seat beltsOct 14, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured June 2, 2013, to June 28, 2014, and 2014 Jeep Grand Cherokee vehicles manufactured October 30, 2012, to April 30, 2014. Due to a fault within the Occupant Restraint Control (OCR) module, the frontal air bags, seat belt pretensioners, and side air bags may be disabled. The malfunction indicator light MIL should illuminate to initially warn drivers of a failure.
If the frontal air bags, seat belt pretensioners, and side air bags are disabled, there is an increased risk of injury to the vehicle occupants in the event of a vehicle crash that necessitates use of the passive restraint system.
Chrysler will notify owners, and dealers will replace the ORC module, free of charge. The recall began on April 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P67.
Campaign 14V643000 on NHTSA.gov
Electronic stability control (ESC)Oct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango, and Jeep Grand Cherokee vehicles manufactured October 3, 2013, to April 11, 2014. Due to an issue with the software for the Steering Column Control Module (SCCM), the Electronic Stability Control (ESC) may be disabled.
If the ESC is disabled during certain driving situations, the driver may not be able to adequately control the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the SCCM software, free of charge. The recall began on November 24, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P64.
Campaign 14V636000 on NHTSA.gov
Electrical system, alternator/generator/regulatorOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Chrysler 300, Dodge Charger, Challenger, and Durango; and 2012-2014 Jeep Grand Cherokee vehicles manufactured April 22, 2010, to January 2, 2014, and equipped with a 3.6L engine and a 160 amp alternator. In the affected vehicles, the alternator may suddenly fail.
If the alternator fails, the vehicle may stall without warning, increasing the risk of a crash.
Chrysler has notified owners, and dealers will replace the alternator, free of charge. The recall began on February 27, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P60.
Campaign 14V634000 on NHTSA.gov
Electrical system, wiringJul 2, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Dodge Durango and Jeep Grand Cherokee vehicles manufactured January 5, 2010, through December 11, 2013. In the affected vehicles, the wiring for the vanity lamp in the sun visor may short circuit, after a service repair is performed.
If the vanity lamp wiring shorts, there is an increased risk of fire.
Chrysler will notify owners, and dealers will inspect and repair any damaged wiring, and install a new sun visor that properly routes the wire, free of charge. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P36.
Campaign 14V391000 on NHTSA.gov
Vehicle speed control, accelerator pedalJun 4, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Dodge Durango vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee vehicles manufactured January 16, 2014 to April 8, 2014, Jeep Grand Cherokee SRT vehicles manufactured February 3, 2014 to April 8, 2014, and Jeep Cherokee vehicles manufactured March 6, 2014 to April 17, 2014. When the adaptive cruise control is engaged and the driver presses the accelerator pedal to increase the vehicle's speed more than the cruise control system would on its own, the vehicle may continue to accelerate briefly after the accelerator pedal is released.
The unintended continued acceleration may increase the risk of a crash.
Chrysler will notify owners, and dealers will re-flash the Driver Assistance System Module (DASM), free of charge. The recall began in June 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P31.
Campaign 14V293000 on NHTSA.gov
Service brakesApr 1, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2014 Jeep Grand Cherokee and Dodge Durango vehicles manufactured from January 5, 2010, through September 8, 2013. The subject vehicles have a brake booster with a center shell that may corrode and allow water to get inside.
The water inside could freeze and limit the braking ability of the vehicle, increasing the risk of a crash.
Chrysler will notify owners, and dealers will add a water diverter shield to the booster after the booster has been tested to confirm it can hold an acceptable amount of vacuum pressure. If the booster inspection confirms an unacceptable loss of vacuum pressure, the booster will be replaced. Repairs will be made free of charge. The recall began on May 30, 2014. Owners may contact Chrysler at 1-800-853-1403. Chrysler's recall campaign number is P14.
Campaign 14V154000 on NHTSA.gov
Service brakes, hydraulic, antilock/traction control/electronic limited slip, control unit/moduleOct 17, 2013
Chrysler Group, LLC (Chrysler) is recalling certain model year 2014 Jeep Grand Cherokee vehicles manufactured January 8, 2013, through August 20, 2013. Due to a disruption of computer communications and loose alternator ground wires, the affected vehicles may experience random illumination of multiple instrument cluster warning lights, loss of cluster illumination and loss of anti-lock brake system (ABS) and electronic stability control (ESC) function. Because of these conditions, the vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 101, "Controls and Displays," and No. 126, "Electronic Stability Control Systems."
A loss of ABS and ESC function reduces the driver's ability to control the vehicle. Drivers would not be warned of brake system failures or any other failures which would be illuminated on the dashboard display. Either condition increases the risk of a crash.
Chrysler will notify owners, and dealers will update the ABS and instrument cluster module software and tighten the alternator ground wire, free of charge. The recall began on November 19, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N58.
Campaign 13V483000 on NHTSA.gov
Exterior lightingJul 2, 2013
Chrysler is recalling certain model year 2014, non-SRT trimmed, Grand Cherokee vehicles manufactured January 14, 2013, through March 20, 2013 equipped with premium headlamps. In the affected vehicles, when switching between daytime running lights and parking lights, electrical spikes may cause the parking lamps to turn off. Without properly functioning parking lamps these vehicles fail to conform to the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 108, "Lamps, reflective devices, and associated equipment."
Without parking lamps, the vehicle may not be as visible to other vehicles, increasing the risk of a crash.
Chrysler will notify owners, and dealers will update the Central Body Controller software, free of charge. The recall BEGAN ON September 12, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N42.
Campaign 13V289000 on NHTSA.gov
Representative owner complaints
2,376 reports, newest first.
Fuel/propulsion system, Dec 15, 2018
CAR CUT OFF WITHOUT ANY WARNING IN TRAFFIC. I WAS ALMOST REAR ENDED. I HAD TO CALL 911 BECAUSE I WAS BLOCKING TRAFFIC. CAR WAS TOWED. IT WAS DETERMINED THE FUEL PUMP AND FUEL GAUGE SENDER UNIT NEEDED REPLACING WHICH IS EXPENSIVE. THIS CAR IS JUST 4 YEARS OLD AND I'VE KEPT IT SERVICED. IF I HAD BEEN ON THE INTERSTATE I COULD HAVE BEEN INJURED. I HAVE RECEIPTS.
Electrical system, Dec 13, 2018
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. THE CONTACT STATED THAT THE VEHICLE STALLED SEVERAL TIMES WITHOUT WARNING WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 17V741000 (ELECTRICAL SYSTEM), 17V435000 (ELECTRICAL SYSTEM), AND 14V634000 (ELECTRICAL SYSTEM). THE DEALER (FERMAN CHRYSLER JEEP DODGE RAM TAMPA, 24314 FL-54, LUTZ, FL 33559, (813) 929-2400) WAS UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED AND DID NOT ASSIST. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Engine, Dec 12, 2018
OIL COOLER HOUSING ON MY 3.6 L PENTASTAR ENGINE, WHICH IS MADE OF PLASTIC, HAS DEVELOPED A CRACK CAUSING MOTOR OIL TO LEAK ONTO THE ENGINE AND TRANSMISSION. THERE COULD BE A POTENTIAL FOR A FIRE. DEALER HAS THESE ON BACK ORDER. THIS PART USED TO BE MADE OF METAL ON PRIOR MODELS AND WAS NOT AN ISSUE. SOUNDS TO ME THAT THIS PART SHOULD BE REDESIGNED.
Seats, Dec 8, 2018
DRIVER'S SIDE ACTIVE HEAD REST THAT IS INTENDED TO SPRING FORWARD IN A REAR END COLLISION HAS ACTIVATED AND IS NOW STICKING FORWARD. THE CAR WAS NOT IN AN ACCIDENT. THE PROBLEM IS BROKEN PLASTIC PINS IN THE HEAD REST. THERE ARE MANY OTHER SIMILAR COMPLAINTS FROM OWNERS ONLINE. I HAVE BEEN TO MULTIPLE JEEP DEALERSHIPS REGARDING THIS ISSUE AND THEY REFUSE TO FIX THE ISSUE. THEY ALSO CLAIM THAT THIS DEACTIVATES THE REST OF THE SAFETY EQUIPMENT INCLUDING AIRBAGS WHICH WOULD BE INCREDIBLY UNSAFE AND UNETHICAL FOR THEM TO NOT REPAIR THIS CLEAR DEFECT.
Electrical system, Dec 6, 2018
KEEP GETTING A MESSAGE THAT STATES THE 911 SYSTEM NEEDS MAINTENANCE. WHEN STARTING MY JEEP MY SCREEN WILL STAY BLANK FOR ABOUT 3-5 MINUTES BEFORE COMING ON. WHEN IT IS BLANK I AM UNABLE TO USE MY BACK UP CAMERA, ADJUST MY CLIMATE CONTROLS, BLUETOOTH PHONE. THE VEHICLE WILL SWITCH BETWEEN AIR CONDITIONING AND HEAT, HIGH FAN AND LOW FAN SPEED. WHEN THE SCREEN IS BLANK I AM UNABLE TO DO ANYTHING.....EVEN USING THE BUTTONS BELOW THE SCREEN DO NOT WORK. I AM UNABLE TO UNLOCK MY DOORS USING MY DOOR UNLOCK/LOCK CONTROL ON THE DRIVERS SIDE. WHILE IM DRIVING I CAN UNLOCK MY DOORS, WHICH AS A SAFETY FEATURE I SHOULD NOT BE ABLE TO DO. MY OIL CHANGE NOTIFICATION WILL NOT GO AWAY EVEN AFTER GETTING MY OIL CHANGED.
Electrical system, Exterior lighting, Dec 2, 2018
WHILE DRIVING MY 2014 JEEP GRAND CHEROKEE ONE MORNING WHILE IT WAS STILL DARK I NOTICED THAT THE DRIVERS SIDE HEAD LIGHT WENT OUT AND CAME BACK ON INTERMITTENTLY. THE NEXT MORNING I TRIED AGAIN AND ALL THE LIGHTS WENT IN AND OUT COMPLETELY. PROVIDING A VERY DANGEROUS SATIATION NOT ONLY TO ME BUT OTHER DRIVER'S. I MADE AN APPOINTMENT WITH THE DEALER (HAD TO WAIT ONE WEEK TO GET IT IN TO SERVICE). THEY CHECKED IT OUT AND SAID THEY NEEDED TO ORDER A PART AND GAVE THE JEEP BACK AND WOULD CALL WHEN THEY HAD THE PART. WHEN WE TOOK IT BACK FOR THE REPAIRS THEY KEPT THE JEEP FOR THREE WEEKS TRYING TO FIX THE PROBLEM. SAYING THEY COULD NOT FIGURE OUT THE FIX AFTER CHRYSLER TOLD THEM TO CHANGE A PART IN THE COMPUTER SYSTEM. WHEN THAT DID NOT WORK THEY CONTACTED CHRYSLER AND GOT A TECHNICIAN WHO ADVISE THAT THE HEADLIGHTS WERE THE PROBLEM. THE DEALER CHANGE OUT THE HEADLIGHTS AND CHARGED US $917.88 FOR THE REPAIRS SAYING IT WAS NOT COVERED BY MY EXTENDED WARRANTY. I TRULY BELIEVE THIS IS A CHRYSLER PROBLEM WITH ELECTRICAL ISSUES, WIRING OR COMPUTERS AND SHOULD BE COVERED BY CHRYSLER NOT BY INDIVIDUAL OWNERS. THIS IS SUBSTANTIATED BY ALL THE COMPLAINTS FOR THE SAME TYPE OF PROBLEM.
Seats, Nov 30, 2018
INTERIOR THE LEATHER DASH COVER IS COMING UNGLUED AND WRINKLING UP.
Other or unspecified, Nov 30, 2018
COOLANT WEEPAGE AT EGR HOSE SAME SYMPTOM AS DESCRIBED IN SERVICE BULLETIN 07-003-14 WHILE STATIONARY
Power train, Nov 29, 2018
OIL FILTER HOUSING LEAK. NOTICED CAR BEGAN LEAKING OIL AFTER JEEP DEALER CHAGNED OIL. TOOK TO A DIFFERENT DEALER, AND FOUND OUT THE OIL FILTER HOUSING WAS LEAKING. KNOWN PROBLEM WITH THIS ENGINE AND YEAR, YET THERE HAS BEEN NO RECALL.
Power train, Nov 29, 2018
WHILE PULLING INTO PARKING SPOT, AND STOPPING. I PUSHED THE SHIFT LEVER ALL THE WAY FORWARD, UNTIL IT STOPPED, RELEASED THE FOOT BRAKE, AND THE VEHICLE STARTED MOVING BACKWARDS. I STILL HAD MY HAND ON THE SHIFTER, AND ATTEMPTED TO PUSH IT FARTHER, BUT IT WAS ALL THE WAY FORWARD, AND WOULD NOT MOVE FURTHER. AT THE SAME TIME I LOOKED AT THE INDICATOR AND IT SHOWED THAT THE VEHICLE WAS IN REVERSE, AND IT WOULD NOT GO INTO PARK. MEANWHILE THE VEHICLE WAS STILL MOVING BACKWARDS AND ALMOST STUCK ANOTHER VEHICLE. I HAD TO RELEASE THE SHIFTER, AND PUSH IT FORWARD AGAIN, ALONG WITH STEPPING ON BRAKE PEDAL. THIS HAS HAPPENED MORE THAN 3 TIMES. THIS VEHICLE HAS HAD THE SOFTWARE UPDATE DONE TO IT. THE UPDATE IS ONLY GOOD IF YOU ARE TRYING TO EXIT THE VEHICLE. IF YOU ARE NOT PAYING VERY CLOSE ATTENTION, WHEN YOU PARK, THE VEHICLE WILL TAKE OFF IN REVERSE UNEXPECTEDLY, VERY DANGEROUS SITUATION.
Power train, Nov 28, 2018
2014 JEEP GRAND CHEROKEE. CONSUMER WRITES IN REGARDS TO TRANSMISSION ISSUES. *LD *JS
Seats, Nov 26, 2018
AT APPROXIMATELY 60,000 MILES MY ACTIVE HEADREST DEPLOYED ON MY PASSENGER SEAT WHILE VEHICLE WAS PARKED IN A PARKING LOT. THERE WAS NO ACCIDENT OR ANYTHING THAT CAUSED THIS. AFTER READING OTHER COMPLAINTS, THIS APPEARS TO BE A COMMON DEFECT/FAILURE OF THE PLASTIC CLIP THAT HOLDS IT TOGETHER. THIS NEEDS TO BE RECALLED. THE PRICE TO REPAIR IT IS RIDICULOUS AND IT'S OBVIOUSLY DEFECTIVE AND NEEDS TO BE ADDRESSED BY THE NHTSA ASAP. PLEASE ISSUE A RECALL ASAP. SO MANY OTHERS HAVE EXPERIENCED THE SAME THING AND THIS IS GOING TO CAUSE AN INJURY AND/OR ACCIDENT.
Seat belts, Nov 21, 2018
THE PASSENGER SIDE SEAT BELT WILL NO LONGER RETRACT WHICH MEANS IT CANNOT PROTECT THE OCCUPANT IN A CRASH I CALLED THE DEALERSHIP TO SCHEDULE A REPAIR. THE DEALER STATED IT WAS OUT OF WARRANTY AND TO CALL THE CHRYSLER HELP LINE. I DID, THE SUPERVISIOR ANTHONY STATED IT WAS A MECHANICAL PART AND OUT OF THE WARRANTY BY MILEAGE AND TIME. I ASKED IF THE AIRBAGS WERE ALSO OUT OF WARRANTY. THE MAN SAID THAT'S RIDICULOUS. I STATED WHAT REASON OTHER THAN A MANUFACTURERS DEFECT WOULD CAUSE THIS HE SAID HE COULDN'T SPECULATE. I SAID ME NEITHER SINCE THE WHOLE ASSEMBLY HAS TO BE REPLACED BECAUSE IT DOESN'T COME APART. WHICH, IN MY OPINION, WOULD PUT THE RESPONSIBILITY BACK ON THE MFG. TO RECAP - A SAFETY COMPONENT THAT IS LEGALLY REQUIRED TO BE USED AND HAS NO REASON FOR BEING INOPERABLE OTHER THAN MFG DEFECT WAS NOT GOING TO BE COVERED. AND THEY DID RECALL WORK ON THE OCCUPANT RESTRAINT CONTROL MODULE WHILE I WAS THERE. HONDA AND OTHERS WARRANTY SAFETY COMPONENTS FOREVER.
Visibility/wiper, Nov 21, 2018
OUR JEEP GRAND CHEROKEE WAS SITTING IN OUR CLOSED GARAGE FOR SEVERAL HOURS. WHEN WE WENT INTO OUR GARAGE WE NOTICED THE REAR WINDOW HAD EXPLODED OUT AND THERE WAS GLASS EVERYWHERE. THE WINDOW IS SHATTERED EVERYWHERE EVEN ON THE EDGES. IT SPONTANEOUSLY EXPLODED ON ITS OWN. NO ONE WAS DRIVING OR IN IT AT THE TIME.
Power train, Engine, Nov 16, 2018
MY 2014 JEEP GRAND CHEROKEE HAS STALLED WHILE DRIVING 3 TIMES; TWICE ON THE HIGHWAY AT SPEEDS IN EXCESS OF 60 MPH, AND ONCE WHILE MAKING A RIGHT TURN ON A BUSY STREET. I PUSH ON THE GAS TO ACCELERATE THE VEHICLE, AND IT STALLS. ALL ELECTRICAL IS STILL ON, BUT I HAVE TO STOP THE CAR, PUT IT IN PARK, THEN I CAN RESTART AND CONTINUE. I WAS ALMOST IN A COLLISION A FEW TIMES BECAUSE OF THE CAR STALLING. THERE ARE NO ERROR CODES OR LIGHTS TO INDICATE WHAT THE PROBLEM IS. JEEP IS NOT TRYING TO FIX THE ISSUE AND ACT AS IF THEY HAVEN'T HEARD OF THIS BEFORE. DEALERSHIPS "CAN'T REPLICATE THE ISSUE" SO THEY JUST GIVE THE CAR BACK. IT FEELS AS IF THE CAR DOESN'T DOWNSHIFT PROPERLY (BIG JARRING MOTION LIKE YOU'VE BEEN REAR-ENDED) WHEN TRYING TO GO UP A HILL, OR PASS A SLOWER VEHICLE. DEALERSHIP ALREADY REPLACED BOTH FUEL PUMPS, BUT DIDN'T FIX THE PROBLEM.
Power train, Nov 16, 2018
THE TRANSMISSION MAY UNEXPECTEDLY SHIFT TO NEUTRAL, "CHRYSLER (FCA US LLC) IS RECALLING CERTAIN MODEL YEAR 2014-2015 JEEP CHEROKEE AND 2015 CHRYSLER 200, JEEP RENEGADE, RAM PROMASTER, AND 2016 FIAT 500X VEHICLES EQUIPPED WITH 9-SPEED AUTOMATIC TRANSMISSIONS." THE RECALL CODE IS S55, BUT THIS CAR NOT INCLUDING THERE
Electrical system, Nov 13, 2018, fire
TL* THE CONTACT OWNS A 2014 JEEP GRAND CHEROKEE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO LOSE POWER AND THE LOW BATTERY INDICATOR ILLUMINATED. THE VEHICLE WAS PULLED OVER TO THE SIDE OF THE ROAD AS THE CONTACT NOTICED SMOKE FROM UNDERNEATH THE HOOD. A BURNING ODOR WAS PERCEIVED. THE VEHICLE WAS TOWED TO WALSER CHRYSLER JEEP DODGE RAM (866-323-0559, LOCATED AT 314 MAINSTREET, HOPKINS, MN 55343) WHERE IT WAS DIAGNOSED THAT THE ALTERNATOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 44,000.
Service brakes, Nov 13, 2018
THE BRAKES ON OUR GRAND CHEROKEE STOPPED WORKING WHILE IN A PARKING GARAGE. AFTER GETTING THE CAR TOWED BACK HOME THE DEALERSHIP SAID IT WAS A FAILED BRAKE BOOSTER. THE ISSUE I HAVE WITH THAT IS I HAD TAKEN IT IN FOR THE RECALL EARLIER IN THE YEAR AND IT WAS SUPPOSEDLY TAKEN CARE OF. EITHER THEIR INTERIM FIX DID NOT WORK OR THEY DID NOT DO ANYTHING WHEN I TOOK IT IN THE FIRST TIME. WE WERE FORTUNATE NO ONE WAS HURT.
Power train, Nov 12, 2018
EXCESSIVE CORROSION ON THE OUTER THREADS AND NUT THAT HOLD THE HUB (ROTOR/WHEEL & TIRE) ON THE AXLE. I HAVE PICTURES FROM THE FIRST TIME I NOTICED IT ON MARCH 10TH 2018. IT LOOKS EXPONENTIALLY WORSE TODAY. LEFT WITHOUT REPLACEMENT THE WHEEL & HUB WILL FAIL & CAUSE SERIOUD INJURY IN LESS THAN 12 MONTH. RECOMMEND MANDATORY MANUFACTURE RECALL ON 2014 GRAND CHEROKEE. THE PIC ATTACHED IS FROM MARCH 2018. THE CORROSION IS EXPONENTIALLY WORSE ON 11/12/2018.
Fuel/propulsion system, Nov 10, 2018
MY JEEP GRAND CHEROKEE 2014, WAS DRIVING PERFECTLY UNTIL 3 DAYS AGO WHEN WENT TO THE MALL AND PARKED MY CAR IN THE MALL PARKING LOT ( VEHICLE WAS STATIONARY), WHEN RETURNED TO MY CAR GAS WAS DRIPPING FROM UNDERNEATH MY CAR DRIVERS SIDE AND MY CAR DID NOT START AND ENGINE LIGHT TURNED ON, CAR HAD TO GET TOWED TO A BODY SHOP FOR REPAIR. 3 DAYS LATER CAR IS STILL NOT SAFE TO DRIVE BECAUSE IT IS STILL DRIPPING GAS, THIS NEVER HAPPENED BEFORE. I FOUND ONLINE OTHER JEEP GRAND CHEROKEE OWNERS HAD SIMILAR PROBLEMS. PLEASE INVESTIGATE IT'S A SAFETY ISSUE.
Seats, Nov 8, 2018
PASSENGER FRONT ACTIVE HEADREST DEPLOYED WITHOUT ACCIDENT OR WARNING. JUST POPPED OUT WHILE VEHICLE WAS PARKED IN MY GARAGE. TOOK IT TO THE DEALER, STEPHEN WADE CHRYSLER JEEP IN ST GEORGE UT, AND THEY STATED THAT THE VEHICLE WAS OUTSIDE ITS WARRANTY PERIOD AND THE REPAIR WOULD BE AROUND $600. IT APPEARS THAT PLASTIC TABS ARE ALL THAT HOLDS THIS SAFETY DEVICE TOGETHER. LUCKILY I WAS NOT DRIVING WITH A PASSENGER WHO MAY HAVE BEEN INJURED BY THE SUDDEN VIOLENT DEPLOYMENT.
Seats, Oct 31, 2018
THE DRIVER'S SEAT HEADREST HAS SPRUNG APART AND CAN'T BE RESET. THE SOFT SIDE PRESSING AGAINST THE BACK OF THE DRIVER'S HEAD PREVENTS PROPER HEAD POSITION FOR DRIVING. IF THIS HAD OCCURRED DURING DRIVING IT COULD HAVE INJURED THE DRIVER AND/OR CAUSED AN ACCIDENT. THE CONDITION OCCURRED WHILE THE VEHICLE WAS PARKED OVERNIGHT WHEN THE VEHICLE WAS NOT OCCUPIED. WHEN ATTEMPTING TO DRIVE IN THE MORNING IT WAS DISCOVERED.
Steering, Other or unspecified, Engine, Oct 31, 2018
STEERING WHEEL LOCKED UP WHILE DRIVING, WAS TOLD BY MECHANIC IT IS THE ELECTRIC POWER STEERING PUMP. ALSO A WEEK BEFORE THE DRIVERS HEADREST SUDDENLY DEPLOYED WHILE DRIVING (JEEP HAS NEVER BEEN INTO A CAR ACCIDENT & I AM THE ORIGINAL OWNER TO THIS 2014) WAS TOLD IT WILL BE AT LEAST $2000 WITH ALL PARTS & LABOR. THIS IS VERY SERIOUS AND DANGEROUS AND I HAVE READ THE STEERING WHEEL HAS LOCKED UP ON HUNDREDS OF OTHERS WHILE DRIVING. THE JEEP DID NOT TURN OFF WHEN THE STEERING WHEEL LOCKED UP. WHILE DRIVING TO GET OUT OF THE ROAD THE ENGINE REVVED UP AT 20 MPH AND THE JEEP DID NOT WANT TO GO- HAD TO SWITCH INTO SPORT MODE TO CONTINUE TO DRIVE OUT OF THE ROAD WAY AND THE ENGINE REVVING CALMED DOWN. THE HEAD REST IS BROKE AND CAN NOT GO INTO ITS REGULAR POSITION. DID NOT GET A PRICE ESTIMATE ON THAT YET. THIS SHOULD BE FIXED BY JEEP!!!
Electrical system, Engine, Oct 28, 2018
WENT TO START MY CAR TODAY, AND THERE WAS A LONG CRANK BUT THE CAR DID NOT TURN ON. THIS HAPPENED 2 MORE TIMES. FINALLY, THE THIRD TIME DURING THE LONG CRANK, I STEPPED ON THE ACCELERATOR AND THE ENGINE FINALLY TURNED ON. DURING THE WHOLE THING, THE DASHBOARD WAS ON, LIGHTS WERE ON, AND RADIO WAS ON - SO IT WAS NOT A BATTERY ISSUE. THERE WAS NO WARNINGS ON MY DASHBOARD AND NO LIGHTS TURNED ON AFTERWARDS - AS IF EVERYTHING WAS FINE. I AM WORRIED BECAUSE I HAVE READ MULTIPLE LISTINGS REGARDING CARS STALLING WHILE IN DRIVE, OR WORSENING OF THESE SYMPTOMS. I KNOW THERE HAS BEEN A TPIM RECALL CONTRIBUTING TO FAULTY STALLING - BUT 2014 MODEL WAS NOT COVERED UNDER THE RECALL. IF MY CAR SYMPTOMS BECOME PROGRESSIVELY WORSE - I AM AFRAID THAT MY CAR WILL SHUT OFF WHILE I AM DRIVING - PLACING ME AND OTHERS ON THE ROAD IN HIGH RISK FOR DANGER.
Steering, Oct 28, 2018
GEAR SWITCHES FROM DRIVE TO SPORT BY ITSELF WHILE IN MOTION FREQUENTLY FOR LAST 8 WEEKS