2011 Jeep Wrangler
Problems, recalls and owner-reported issues
Air bags is the leading concern among 485 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Wrangler model years with reports.
Of the 2011 reports, 13 involved a crash and 20 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Steering, columnJun 8, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V315000 on NHTSA.gov
Power train, axle assemblyMar 1, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010-2011 JEEP WRANGLER VEHICLES MANUFACTURED FROM JULY 12, 2010, THROUGH SEPTEMBER 10, 2010. SOME VEHICLES MAY EXPERIENCE A DEGRADATION OF FASTENER TORQUE FOR VARIOUS FRONT AND REAR AXLE ATTACHMENTS TO THE CHASSIS MODULE.
THIS COULD RESULT IN NOISE, OR ULTIMATELY, DEGRADATION IN STEERING AND HANDLING CHARACTERISTICS WHICH COULD LEAD TO LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
DEALERS WILL RE-TORQUE ALL NINETEEN FASTENERS TO THE MAXIMUM RESIDUAL TORQUE VALUES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 24, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V145000 on NHTSA.gov
Representative owner complaints
485 reports, newest first.
Engine, Nov 23, 2014
EXCESSIVE OIL CONSUMPTION. JEEP BOUGHT NEW, HAS LESS THAN 25,000 MILES. ENGINE OIL LEVEL WAS 2 QUART LOW, 2400 MILES AFTER OIL AND FILTER CHANGE. NO ENGINE LEAKS OR EXHAUST SMOKE. 3.8 ENGINE. GOOGLE OIL CONSUMPTION 3.8 ENGINE, A WELL KNOWN PROBLEM NOT BEING ADDRESS. *TR
Electrical system, Exterior lighting, Air bags, Nov 20, 2014
I HAVE BEEN EXPERIENCING ELECTRICAL PROBLEMS WITH MY VEHICLE SINCE I PURCHASED IT IN NOVEMBER 2010. THERE HAS BEEN SYSTEMIC ELECTRICAL FAILURES THAT ARE GETTING PROGRESSIVELY WORSE AND PUTTING MY SAFETY AT RISK. I HAVE BEEN GETTING THE RUN AROUND WITH CHRYSLER REGARDING THE PROBLEMS. - I PURCHASED THE VEHICLE BRAND NEW FROM A JEEP DEALER IN LOS ANGELES CALIFORNIA. SINCE BEING PURCHASED THE FOLLOWING COMPONENTS HAVE FAILED INTERMITTENTLY. EACH PART SIMPLY STOPPED WORKING WHILE I WAS DRIVING THE VEHICLE AND IN ORDER TO MAKE THEM START WORKING AGAIN I WOULD HAVE TO PULL OVER TURN THE CAR OFF WAIT A FEW MINUTES THEN TURN THE CAR BACK ON (HORN, LIGHTS, WINDOW MASER SWITCH, CAR STEREO, CAR STEREO AMP, DRIVER'S AIRBAG). ONCE I RESTARTED THE CAR IT SEEMED LIKE THE JEEP WOULD RESET AND THE PARTS WOULD START WORKING AGAIN. JEEP HAS BEEN REPLACING THESE ITEMS, BUT THEY WOULD NEVER ROOT CAUSE THE PROBLEM. - MOST RECENTLY CHRYSLER DISCOVERED THAT THE FUSE BOX & ELECTRICAL CLUSTER WERE DEFECTIVE. IT TOOK JEEP 77 DAYS TO REPLACE THE 2 PARTS. THE WORSE PART IS THEY TRIED TO HAVE ME DRIVE THE VEHICLE DURING THOSE 77 DAYS UNTIL THE PARTS BECAME AVAILABLE PUTTING ME AND ANY VEHICLE AROUND ME AT RISK OF INJURY AND DEATH. THIS IN MY OPINION IS A SERIOUS SAFETY HAZARD. - WHILE I HOPE THIS IS THE END OF MY PROBLEMS.. I THINK THE NHTSA SHOULD INVESTIGATE JEEP CHRYSLER'S ELECTRICAL CLUSTER AND COMPONENTS TO ENSURE THAT THEY ARE WORTHY OF BEING IN VEHICLES ON THE ROAD. *TR
Electrical system, Exterior lighting, Vehicle speed control, Nov 14, 2014
WAS ENTERING ONTO THE INTERSTATE WHEN MY 2011 JEEP WRANGLER COMPLETELY SHUT OFF, ALL WARNING LIGHTS ON THE DASH CAME ON, POWER STEERING WENT OUT, AND HEADLIGHTS TURNED OFF. IMMEDIATELY MANEUVERED THE JEEP OFF OF THE INTERSTATE WHERE I SAT IN 20 DEGREE WEATHER FOR A HALF HOUR BEFORE IT WOULD START BACK. TWO WEEKS LATER I WAS DRIVING DOWN THE INTERSTATE IN A RAIN STORM AND THE WINDSHIELD WIPERS COMPLETELY SHUT OFF. ONCE AGAIN, WE HAD TO CAREFULLY GET OFF OF THE INTERSTATE AND TRY TO GET THEM WORKING, WHICH WE FAILED TO DO. HAD TO WAIT UNTIL THE STORM PASSED BEFORE WE WERE ABLE TO GET THE VEHICLE HOME. MY HUSBAND IS A MECHANIC AND BEGAN DRIVING THE JEEP ON A DAILY BASIS WITH A COMPUTER HOOKED TO IT IN HOPES TO CATCH A CODE. ONCE AGAIN, THE JEEP SHUT OFF ALL POWER AND THREW A CODE FOR THE TIPM MODULE. SINCE THEN, WE'VE HAD SEVERAL INSTANCES WHERE THE JEEP LOOSES ALL POWER AND SHUTS OFF ALONG WITH THE TRACTION CONTROL KICKING OFF AND ON. WE BOUGHT THE JEEP AND HAD IT FOR ONLY 3 WEEKS BEFORE THE PROBLEMS BEGAN. WE'VE CONTACTED THE DEALER WE PURCHASED FROM, SEVERAL JEEP DEALERSHIPS AND CHRYSLER DIRECTLY AND RECEIVED THE RUN AROUND BY ALL OF THEM. WE CONTACTED OUR LOCAL JEEP DEALER WHERE WE WERE TOLD THAT THE TIPM MODULES WERE A COMMON PROBLEM AND THEY WERE ON BACK ORDER WITH NO ESTIMATED TIME OF ARRIVAL, BUT THEY WOULD CALL WHEN IT CAME IN. THAT WAS 8 MONTHS AGO AND STILL WE HAVEN'T RECEIVED A CALL. I'M ALWAYS NERVOUS WHEN I DRIVE IT NOW BECAUSE YOU NEVER KNOW WHEN IS GOING TO SHUT OFF IN TRAFFIC AND CAUSE A WRECK BECAUSE YOU CAN'T GET OFF OF THE INTERSTATE NOR CAN YOU STEER EASILY. I REALLY WISH CHRYSLER WOULD OWN UP TO THIS ISSUE BEFORE IT KILLS SOMEONE! *TR
Electrical system, Oct 20, 2014
DRIVING ABOUT 40 MPH AND JEEP STALLS WHILE DRIVING, EVERYTHING TURNS OFF AND RADIO RESETS TIME BACK TO 12, DONE IT MORE THAN 10 TIMES, I TAKE IT TO A DEALER AND HAVE THE COMPUTER CONNECTED AND THEY SAY NO CODES SHOW UP. *TR
Structure, Sep 15, 2014
THE PASSENGER SIDE FLOOR BOARD FILLS WITH WATER (UNDER THE FLOOR MAT) ON MY 2011 JEEP WRANGLER. DURING ANY RAIN STORM, MY PASSENGER SIDE FLOOR IS DRENCHED (PUDDLES OF WATER) VEHICLE HAS BEEN IN FOR REPAIRS SINCE 8/2011 (DATES OF SERVICE 8/1/2011; 1/17/2014 AND 5/9/2014) NOW THAT THE WARRANTY HAS EXPIRED, WE ARE AT A LOST ON HOW TO HANDLE THIS. *TR
Power train, Aug 31, 2014
SLUGGISH JOLTING OF THE CAR DRIVING IN 4WD, ESPECIALLY IN REVERSE. *TR
Air bags, Aug 19, 2014
ON THE 2008 TO 2012 JEEP WRANGLER (LHD) DASHBOARD, THE AIRBAG WARNING LIGHT FLASHES ON EVERY OTHER MINUTE WITH A CHIME, AN INDICATION THAT THERE IS SOMETHING MALFUNCTIONING OR INTERFERING WITH THE VEHICLE'S AIRBAGS.THIS HAS BEEN A RECURRING ISSUE AND CONCERN FOR MANY 2008 TO 2012 JEEP WRANGLER (LHD) OWNERS, INCLUDING MYSELF, AND HAS BEEN SHOWN TIME AND TIME AGAIN TO BE CAUSED BY A FAULTY CLOCKSPRING WITHIN THE VEHICLE'S STEERING WHEEL. THIS FAULTY CLOCKSPRING IS THE CULPRIT FOR POTENTIAL AIRBAG FAILURE IN THE 2008 TO 2012 JEEP WRANGLER (LHD) DURING AN ACCIDENT OR PREMATURE DEPLOYMENT WHEN SIMPLY DRIVING AROUND. DAIMLER CHRYSLER HAS REFUSED TO ADDRESS THE SAFETY CONCERN OF THEIR FAULTY CLOCKSPRING THAT CAN CAUSE FAILURE OF THE VEHICLE'S AIRBAGS FROM PROPERLY DEPLOYING. THIS IS A MAJOR SAFETY VIOLATION AND SAFETY FEATURE THAT CAN AND WILL COST LOSS OF LIFE IF IT IS NOT FIX PROPERLY BY EITHER REPLACING IT OR CREATING A COVER FOR THE CLOCKSPRING. *TR
Power train, Aug 4, 2014
2011 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO THE FASTENER TORQUE DEFECT RECALL NOTICE. *SMD THE CONSUMER STATED HE RECEIVED A FLIER, INSTEAD OF A REGULAR RECALL NOTICE. THE CONSUMER BELIEVED IT WAS A PLOY, TO TRY AND GET HIM TO SELL HIS VEHICLE. *JB
Electrical system, Jul 29, 2014
JUNE 23RD, AFTER BEGINNING TO MOVE AFTER TRAFFIC WAS THINING OUT, THE ENGINE SHUT OFF AND WOULD NOT START BACK UP. AFTER CHECKING FLUIDS AND TEMP LEVELS (ELECTRICAL GAUGES STILL WORKED), I COULD ONLY ASSUME THIS WAS A SENSOR ISSUE. AFTER THE VEHICLE HAD BEEN TOWED TO A DEALERSHIP, THE NEXT DAY IT WAS CONFIRMED THAT THE TIPM (TOTAL INTEGRATED POWER MODULE) HAD WENT BAD, AND NEEDED TO BE REPLACED. THIS PART IS CODED SPECIFICALLY FOR THE VEHICLE (USED ONES CANNOT WORK). I WAS TOLD THAT THE PART COULD TAKE UP TO A MONTH TO REPLACE BECAUSE CHRYSLER WAS NOT RELEASING THEM DUE TO AN ISSUE WITH THEM. ONCE THIS WAS FOUND OUT, IT STRUCK ME AS ODD SEEING AS I WAS NEVER NOTIFIED ABOUT A RECALL, AND IF THIS WAS A KNOWN ISSUE, SHOULDNT ONE HAVE BEEN SENT OUT? *JS
Structure, Jul 7, 2014
VEHICLE HAS BEEN TAKEN IN FOR LEAKING 5 TIMES AND FIVE TIMES THE DEALER RETURNED IT STILL LEAKING. *JS
Fuel/propulsion system, Jul 7, 2014
EVERY TIME YOU FILL UP THE JEEP, GAS SPILLS ONTO THE SIDE OF THE JEEP AND ALL OVER THE GROUND. IT SEEMS A LOT OF JEEP OWNERS HAVE THIS SAME PROBLEM. IS IT GOING TO TAKE SOMEONE BEING HURT OR CATCHING FIRE BEFORE THIS BECOMES A RECALL? SEEMS THERE IS AT THIS POINT ENOUGH COMPLAINTS ABOUT THIS YEAR MODEL FOR SOMETHING TO BE DONE, BEFORE A LAWSUIT IS FILED! *JS
Air bags, Jul 1, 2014
MY 2011 LEFT HAND DRIVE JEEP WRANGLER JK (4 DOOR) HAS A WARNING LIGHT ON THE DASH. DEALER DETERMINED IT IS THE "CLOCK SPRING". UPON FURTHER RESEARCH, IT IS CLEAR THAT THIS IS A COMMON FAILURE. THERE IS A RECALL ON THE 1997 MODEL AND ALL OF THE RIGHT HAND DRIVE MODELS (MAIL DELIVER). THE PART IS THE SAME IN ALL OF THEM. THIS NEEDS TO BE ADDRESSED BEFORE THERE IS SERIOUS FATALITY (THE AIRBAG MAY NOT WORK AS A RESULT). A RECALL IS NECESSARY FOR ALL THE LEFT HAND MODELS AS WELL. *TR
Fuel system, Gasoline, Jun 24, 2014
EVERY SINGLE TIME I FILL UP THE FUEL TANK, FUEL SPILLS OUT (SPITS OUT ALL OVER THE BACK DRIVER'S SIDE PANEL). THIS HAS BEEN A PROBLEM SINCE I'VE PURCHASED THE JEEP. I HAVE TO MANUALLY CALCULATE HOW MANY GALLONS TO PUT IN EVERY TIME I GO TO THE GAS PUMP. I'VE TRIED SEVERAL DIFFERENT GAS STATIONS AND PUMPS ALONG WITH SEVERAL DIFFERENT STRATEGIES OF HOLDING THE GAS PUMP AND REGARDLESS THE SPILLS STILL HAPPEN WHEN ATTEMPTING TO FILL THE TANK FULL WITH GAS. I'VE SEARCHED ONLINE FOR RECALLS RELATING TO THIS AND THEY APPEAR TO BE OUT THERE FOR THIS PROBLEM BUT NOT FOR 2011 MODEL JEEP WRANGLER. I'VE CONTACTED THE DEALERSHIP, BUT HAVE BEEN TOLD THAT THEY WILL NOT COVER THE COST TO REPLACE THE FUEL TANK, SINCE IT HAS NOT BEEN RECALLED. IT APPEARS THE ONLY FIX FOR THIS IS TO REPLACE THE FUEL TANK, BUT I FEEL LIKE IF IT'S A KNOWN PROBLEM WITH JEEP WRANGLERS, I SHOULD NOT HAVE TO COME OUT OF POCKET FOR THE FIX. I'M NOT REALLY SURE WHO TO GO TO FROM HERE FOR A RESOLUTION. *TR
Power train, Electrical system, Jun 22, 2014
WHILE DRIVING ON THE FREEWAY MY VEHICLE LOST POWER. I WAS ABLE TO TURN THE KEY OFF THEN ON AGAIN AND START IT WHILE IN NEUTRAL. IT WAS JUST AFTER HITTING A LARGE SEAM IN THE HIGHWAY. I LATER REPLICATED THE INCIDENT IN A VACANT PARKING LOT AND FOUND THAT I COULD BE DRIVING BUMP THE KEYS AND THE VEHICLE WOULD SHUT DOWN. ALSO GAVE A QUICK DOWNWARD TUG TO MY KEY RING SIMULATING HITTING A BUMP AND THE VEHICLE SHUT DOWN AT THAT POINT ALSO. *TR
Engine, Jun 16, 2014
I OWN A 2011 JEEP WRANGLER RUBICON UNLIMITED WHICH I PURCHASED AS A NEW VEHICLE. IT PRESENTLY HAS OVER 90,000 MILES ON IT. RECENTLY, I NOTICED A TICKING SOUND COMING FROM THE MOTOR - DETECTABLE FROM OUTSIDE THE CAR, BUT NOT NOTICEABLE WHEN DRIVING. A FELLOW AT A CAR WASH MENTIONED THAT HE HAD THE SAME ISSUE WITH HIS JEEP AND SAID THAT THE ISSUE TURNED OUT TO BE "VALVE LIFTERS" AND THAT THE PROBLEM WAS RESOLVED UNDER THE CAR'S DRIVE TRAIN WARRANTY. I TOOK MY CAR TO A DEALER IN FOR A REGULAR OIL CHANGE AND ASKED TO HAVE THE TICKING SOUND CHECKED BY A MECHANIC. I WAS TOLD THAT THE SOUND WAS COMING FROM THE "TOP END" OF THE MOTOR - AND WOULD HAVE TO BRING IT IN AGAIN FOR A MORE LENGTHY EVALUATION - WHICH I DID. I MADE AN APPOINTMENT FOR SERVICE - TOOK THE VEHICLE IN - AND RENTED A CAR FOR WHAT I EXPECTED TO BE SEVERAL DAYS OF SERVICE. THAT WAS ABOUT A MONTH AGO. SUBSEQUENTLY, I'VE BEEN TOLD THAT THE REPAIRS TO THE TOP END OF THE ENGINE DID NOT RESOLVE THE PROBLEM AND THAT THE ENTIRE ENGINE WOULD HAVE TO BE REPLACED. THE DEALER APPARENTLY ORDERED A "LONG BLOCK" REPLACEMENT ENGINE FROM CHRYSLER, BUT HAS BEEN HAVING PROBLEMS OBTAINING OTHER PARTS THAT ARE INVOLVED IN THE REPAIR. THE DEALER ALSO TOLD ME TO CONTACT CHRYSLER'S WARRANTY GUYS ABOUT SEEKING SOME RELIEF FOR THE COST OF THE CAR RENTAL - WHICH I DID, BUT TO NO AVAIL. I SHOULD ADD THAT I HAVE BEEN CONTINUALLY ASSURED THAT THE ENGINE REPLACEMENT IS COVERED BY THE CAR'S DRIVE TRAIN WARRANTY. HOWEVER, I ALSO CAME ACROSS AN ARTICLE IN "AUTOWEEK" DETAILING PROBLEMS CHRYSLER WAS EXPERIENCING WITH JEEP ENGINES OF MY CAR'S VINTAGE - AND THAT THE ENGINE REPLACEMENTS WERE BEING EXACERBATED BY FAILURES IN CHRYLSER'S PARTS SUPPLY CHAIN. THIS HAD RESULTED IN BOTH NHSTA'S INVOLVEMENT AND TO PAYMENTS TO OTHER OWNERS TO OFFSET THE FINANCIAL BURDEN OF THE ATTENUATED WARRANTY REPAIRS. I'M REPORTING THIS ON THIS BASIS. *TR
Air bags, Jun 5, 2014
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE CLOCK SPRING ASSEMBLY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN THE NHTSA CAMPAIGN NUMBER: 11V528000 (AIR BAGS). THE FAILURE MILEAGE WAS 37,000.
Air bags, May 29, 2014
CLOCK SPRING HAS WENT BAD. WHICH MAKES THE AIRBAG AND HORN USELESS. ONLY 3 YEARS OLD. *TR
Fuel system, Gasoline, Apr 28, 2014
MY GAS TANK OVERFLOWS AT THE PUMP EVERY TIME I RE-FUEL. THE PUMP WILL SHUT OFF WHEN FULL, THEN SHORTLY AFTER, OVERFLOW SPILLS OUT ONTO THE GROUND. THE ONLY WAY TO PREVENT THIS ISSUE IS TO GUESS WHEN IT IS GETTING CLOSE TO FULL AND STOP THE PUMP BEFORE IT IS FULL. *JS
Fuel system, Gasoline, Apr 22, 2014
EVER SINCE I'VE PURCHASED MY USED 2011 WRANGLER IT HAS SPIT FUEL ONTO JEEP/GROUND WHILE FILLING THE TANK. SOMETIMES AS MUCH AS 1/2 GAL FUEL. THERE IS A TSB FOR 2007/2008 WRANGLERS TO HAVE TANK REPLACED. THERE NEEDS TO BE ANOTHER ONE FOR NEWER JEEPS. SEVERAL COMPLAINTS FOR THE 2011 ARE LISTED ON YOUR SITE FOR THE SAME PROBLEM. *TR
Steering, Suspension, Other or unspecified, Apr 19, 2014
I STARTED FEELING A WARBLE WHEN I WOULD HIT A BUMP ON THE ROAD, TOOK IT INTO A LES SCHAWB THEY TOLD ME IT WAS WARN TIE ROD ENDS, SO I THEN TOOK IT TO JEEP DEALER 'LITHIA" IN EUGENE OREGON THEY INSPECTED IT AND SAID NOTHING WAS WRONG. TODAY I WAS COMING HOME ON HWY 126 AND AFTER I HIT A PART OF THE ROAD THAT IS ROUGH, THE JEEP TOTALLY WENT OUT OF CONTROL THE WHOLE THING WAS SHAKING SO BAD I HAD EVERYTHING I COULD DO TO SLOW IT DOWN AND PULL OFF TO THE SIDE OF THE ROAD, IT PROBABLY WOULD FEEL LIKE IF ALL 4 TIRES POPPED AT ONCE. IT SCARED ME SO BAD, I WAS JUST SHAKING. I GOT OUT LOOKED AT ALL THE TIRES, AND UNDERNEATH,L SEEN NOTHING WRONG SO I PUT ON MY 4 WAY FLASHERS AND DROVE HOME THE LAST 3 MILES AT A CRAWL. I WILL CONTACT JEEP AGAIN ON MONDAY AND TELL THEM THERE IS A PROBLEM, THE POWER STEERING HAS ALSO WENT OUT TWICE ON THIS AND HAD TO BE FIXED. *TR
Fuel system, Gasoline, Power train, Electrical system, Mar 18, 2014, fire
USING MY 2011 JEEP WRANGLER (RIGHT HAND DRIVE), I DELIVER MAIL FOR THE U.S. POSTAL SERVICE. WAS DELIVERING MAIL ON MY RURAL ROUTE. DATE WAS 4TH OF FEB.2014. THE PROBLEM WAS A FIRE IN THE ENGINE COMPARTMENT. CAUSING DAMAGE TO THE WIRING HARNESS , MANY OTHER WIRES, COMPARTMENT PLASTICS ,AND GAS LINE. THE CAUSE APPEARS TO BE HOT OIL FROM THE TRANSMISSION DIPPING ONTO THE ENGINE AND TRANSMISSION . I ONLY SEE THAT THE FILL TUBE ON THE TRANSMISSION WAS THE LEAK. I HEARD A FIRE IGNITE , OPEN THE CAR HOOD AND SEEN THE BLACK SMOKE I THEN PUT OUT THE FIRE. IT IS NOW THE DATE-MARCH 18 ,2014. I HAVE NO SUPPORT FROM CHRYSLER CORPORATION FOR REPAIR OF MY PROBLEM. THEIR INVESTIGATION STATED AN INVESTIGATION INTO THE INCIDENT FOUND NO MANUFACTURING DEFECT THAT CAUSED THE INCIDENT ON 2-3-2014. I HAVE NOW TURNED THIS OVER TO MY CAR INSURANCE COMPANY . THEY SAY I SHOULD USE THE LEMON LAW. THIS VEHICLE WAS REPAIRED FOR A BAD TRANSMISSION IN NOV. OF 2013. I DO NOT SEE WHY I SHOULD OF HAD MORE PROBLEMS. THE INSURANCE COMPANY COST TO REPAIR IS $5000. IF THE TRANSMISSION IS BAD I WAS TOLD BY THE DEALER FOR THE JEEP ,A NEW TRANSMISSION WOULD COST ME PERSONALLY $5000. THANK YOU. *TR
Electrical system, Structure, Seats, Feb 3, 2014, fire
I STARTED MY JEEP THIS MORNING IN MY DRIVEWAY WITH THE FACTORY REMOTE START, 10 MIN LATER I WALKED OUT OF MY HOUSE AND SAW FLAMES AND SMOKE COMING FROM MY DRIVERS SIDE DOOR. A CAR DRIVING BY HAD STOPPED AND CALLED 911. ANOTHER NEIGHBOR RAN OVER WITH A FIRE EXTINGUISHER AND WE WERE ABLE TO GET THE FIRE IN CONTROL BEFORE THE FIRE DEPARTMENT GOT THERE. THE DRIVER SIDE DOOR IS COMPLETELY DESTROYED AND MELTED, THE WINDOW IS GONE. THE ROOF, SEAT AND SURROUNDING AREA ARE ALSO DAMAGED. THE FIRE APPEARED TO HAVE STARTED SOMEWHERE IN THE DRIVER SIDE DOOR. I CALLED JEEP TWICE TODAY THINKING THEY WOULD BE CONCERNED AND RESPONSIVE, BUT I WAS TOLD IT WOULD BE 2-5 DAYS BEFORE THEY COULD HAVE SOMEONE COME OUT AND INSPECT THE CAR. IN THE MEANTIME I WAIT CARLESS...THANK GOODNESS MY 2 CHILDREN WERE NOT IN THE CAR WHEN IT HAPPENED. I DID SOME RESEARCH THIS EVENING AND FOUND THE EXACT SAME THING HAPPENED TO A COUPLE IN MONTREAL LAST JANUARY AND FOUND REPORTS OF THIS HAPPENING 2 OTHER TIMES WITH THE EXACT SAME MAKE, MODEL & YEAR JEEP. *TR
Fuel system, Gasoline, Jan 30, 2014
WHEN FILLING WITH FUEL, AFTER THE PUMP FINISHES PUTTING FUEL INTO THE VEHICLE, FUEL SURGES BACK OUT OF THE FILL NECK. IT APPEARS TO BE ABOUT ONE HALF GALLON SPILLS OUT ONTO THE VEHICLE AND GROUND. IT DOES NOT MATTER WHETHER THE PUMP IS BEING RUN IN AUTOMATIC OR MANUAL MODE. NOR DOES IT MATTER AT WHAT RATE THE FUEL IS BEING ADDED. WHEN CONTACTED, THE DEALER SAID IT WAS NOT COVERED FOR THIS VIN SERIES. *TR
Air bags, Jan 27, 2014
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED WHEN STARTING THE IGNITION THE AIR BAG WARNING INDICATOR REMAINED ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE TROUBLE CODE INDICATED THAT THE CLOCK SPRING WAS FAULTY. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 52,600.
Engine, Jan 4, 2014
I STARTED TO HEAR A KNOCKING NOISE FOR 3-5 SECONDS ON A COLD START. IT DID NOT DO THIS ON ANY SEQUENTIAL STARTS FOR THAT DAY. TOOK IT TO THE DEALER, WHO CHANGED OIL FILTER AND OIL. STILL MADE SOUND ON RECEIVING VEHICLE. TOOK IN AGAIN AND DEALER REPLACED THE LIFTERS. STILL MADE NOISE UPON RECEIPT. TOOK IN FOR A THIRD TIME, THEY ARE NOW SAYING IT IS A NORMAL NOISE, EVEN THOUGH IT NEVER MADE IT BEFORE. JEEP SPECIALISTS SAY THAT THIS IS A NORMAL NOISE AS WELL. AFTER RESEARCHING ON-LINE, I HAVE FOUND A LARGE AMOUNT OF INFORMATION LEADING TO A MALFUNCTIONING CYLINDER HEAD ON THE EXACT MAKE AND MODEL OF MY JEEP ENGINE. THERE HAVE BEEN THOUSANDS REPLACED, BUT FOR SOME REASON THIS WAS NOT EVEN CONSIDERED FOR MY VEHICLE. *TR