2011 Jeep Wrangler

Problems, recalls and owner-reported issues

Air bags is the leading concern among 485 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Wrangler model years with reports.

Complaints by model year
  1. 485

Of the 2011 reports, 13 involved a crash and 20 involved a fire. 13 people were injured.

Primary concernAir bags145 reports · 30% of complaints
Owner complaints485Filed with NHTSA
Recall relationship11 safety recallsNHTSA campaign records

What owners report most often

  1. Air bags145
  2. Fuel/propulsion system88
  3. Electrical system83
  4. Steering58
  5. Power train40
  6. Suspension39
  7. Engine36
  8. Other or unspecified33

Recalls and investigations

  1. Seat belts, front, anchorageSep 26, 2019

    Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.

    A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.

    FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.

    Campaign 19V680000 on NHTSA.gov

  2. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019

    Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

    In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

    Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.

    Campaign 19V018000 on NHTSA.gov

  3. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018

    Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

    An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.

    Campaign 18V021000 on NHTSA.gov

  4. Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016

    Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.

    These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

    Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.

    Campaign 16V352000 on NHTSA.gov

  5. Air bags, frontal, driver side, inflator moduleMay 11, 2016

    Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.

    Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.

    Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.

    Campaign 16V288000 on NHTSA.gov

  6. Electrical systemOct 8, 2014

    Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.

    An electrical short increases the risk of a fire.

    Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.

    Campaign 14V631000 on NHTSA.gov

  7. Air bagsMay 7, 2013

    Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.

    In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.

    Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.

    Campaign 13V176000 on NHTSA.gov

  8. EquipmentFeb 25, 2013

    Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.

    If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.

    Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.

    Campaign 13E010000 on NHTSA.gov

  9. Air bags, frontalNov 2, 2011

    CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.

    A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.

    CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

    Campaign 11V528000 on NHTSA.gov

  10. Steering, columnJun 8, 2011

    CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.

    A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.

    DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

    Campaign 11V315000 on NHTSA.gov

  11. Power train, axle assemblyMar 1, 2011

    CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010-2011 JEEP WRANGLER VEHICLES MANUFACTURED FROM JULY 12, 2010, THROUGH SEPTEMBER 10, 2010. SOME VEHICLES MAY EXPERIENCE A DEGRADATION OF FASTENER TORQUE FOR VARIOUS FRONT AND REAR AXLE ATTACHMENTS TO THE CHASSIS MODULE.

    THIS COULD RESULT IN NOISE, OR ULTIMATELY, DEGRADATION IN STEERING AND HANDLING CHARACTERISTICS WHICH COULD LEAD TO LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.

    DEALERS WILL RE-TORQUE ALL NINETEEN FASTENERS TO THE MAXIMUM RESIDUAL TORQUE VALUES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 24, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.

    Campaign 11V145000 on NHTSA.gov

Representative owner complaints

485 reports, newest first.

  1. Fuel/propulsion system, Dec 24, 2013

    THE GAS ALWAYS SPILLS OVER FROM THE GAS TANK AFTER I PUT FUEL IN THE TANK. IT DOESN'T MATTER IF I PUT A FEW GALLONS IN THE TANK OR FILL IT FULL. IT SPILLS GAS ALL OVER MY JEEP AND ON THE GROUND. *TR

  2. Fuel/propulsion system, Dec 14, 2013

    AROUND THE DATE LISTED ABOVE, AND SINCE THEN WITH EVERY FUEL FILL UP, ONCE THE FUEL NOZZLE STOPS FILLING, THE VEHICLE SPILLS FUEL ALL OVER THE OUTSIDE OF THE VEHICLE AND ONTO THE GROUND, CREATING A FIRE HAZARD. IT DID NOT DO THIS WHEN IT WAS NEW, AND IT HAPPENS AT ALL DIFFERENT FUEL PUMPS AND FILLING STATIONS. THERE IS A RECALL FOR SIMILAR VEHICLES, BUT IT DOES NOT INCLUDE THIS YEAR. I THINK THAT IT SHOULD. *TR

  3. Fuel system, Gasoline, Dec 12, 2013

    WHEN FILLING UP THE GAS TANK, I SET THE PUMP TO CONTINUOUSLY FILL. THE PUMP DOESN'T STOP WHEN THE TANK IS FULL, CAUSING THE FUEL TO OVERFLOW OUTSIDE THE JEEP. AND WITH THE UNKNOWN PART (HEADER BAR) LEAKS EVERYTIME IT RAINS. IT LEAKS FROM THE TOP OF THE DRIVER SIDE WINDOW...AND IT'S NOT JUST A LITTLE LEAK EITHER, IT SOMETIMES LOOKS LIKE A WATERFALL! TOOK IT TO THE JEEP DEALERSHIP, AND THEY SAID IT WAS WARPED. BOTH SEEM TO BE A COMMON ISSUE WITH JEEPS WRANGLER MODELS. *TR

  4. Fuel/propulsion system, Dec 11, 2013

    TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT FUEL WOULD SPILL WHENEVER ATTEMPTING TO FILL THE FUEL TANK. THE CONTACT ALSO MENTIONED THAT FUEL WOULD SPILL ON HERSELF AND DOWN THE SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE CONTACT WAS ADVISED THAT THE CHECK VALVE INSIDE THE FUEL TANK WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

  5. Steering, Electrical system, Air bags, Dec 8, 2013

    MY CLOCK SPRING IS INOP THERE IS A RECALL FOR THIS ON RIGHT SIDE DRIVE JEEPS WELL MINE IS A LEFT SIDE DRIVE WITH THE SAME ISSUES THAT THE RIGHT SIDE DRIVE HAS WHY ISN'T IT A RECALL FOR ALL CLOCK SPRINGS THEY ARE THE SAME PART NUMBER FOR BOTH SIDE DRIVES PLEASE FIX THIS AS IT ALSO AFFECTS MY HORN AND AIRBAG. THANK YOU *TR

  6. Steering, Dec 7, 2013

    I BEGAN DRIVING DOWN THE STREET GOING ABOUT 45 MPH WHEN THE STEERING WHEEL START TO SHAKE VIOLENTLY FROM LEFT TO RIGHT. WHICH CAUSED THE WHOLE VEHICLE TO SHAKE. I APPLIED THE BRAKES AND PULLED OVER. I THOUGHT I BLEW OUT A TIRE OR SNAPPED A LUG ON ONE OF THE WHEELS. WALKED AROUND THE VEHICLE AND EVERYTHING LOOKED FINE. WHEN I CAME BACK UP TO 40 MPH AND STARTED TO HAPPEN AGAIN. IT DIDN'T HAPPEN AGAIN FOR A FEW WEEKS. THEN IT HAPPENED AGAIN WITH I WAS COMING AROUND ON A RAMP TO ENTER THE INTERSTATE. I WAS GOING ABOUT 60 AT THIS TIME AND HAD TO SLOW DOWN IMMEDIATELY TO KEEP FROM RUNNING INTO THE CONCRETE BARRICADES. NOW IT HAPPENS ONCE OR MORE A WEEK WHEN I TURN OR DRIVE UP TO 40 MPH AND MORE. HAVE NOT BEEN IN ACCIDENT FROM IT YET BECAUSE NO ONE HAS FOLLOWED ME TOO CLOSE WHEN I HAVE TO APPLY THE BRAKES. *TR

  7. Power train, Oct 29, 2013

    I WAS DRIVING UP A SLIGHT INCLINE (OFF ROAD) FOR APPROXIMATELY 3-4 MILES WHEN THE "HOT OIL" WARNING LIGHT CAME ON. I WAS NOT IN FOUR-WHEEL DRIVE. I WAS NOT TOWING ANY TRAILER OR DEVICE. THE ROAD CONDITIONS DID NOT WARRANT FOUR-WHEEL DRIVE OPERATION. THIS SITUATION REPEATED ITSELF 2 MORE TIMES THE NEXT FOLLOWING DAY. I DISCUSSED THIS ISSUE WITH A LOCAL JEEP DEALER AND WITH THE CHRYSLER CUSTOMER REP, BUT WITH NO SATISFACTION. THEY TOLD ME I NEEDED TO PAY TO INSTALL A TRANSMISSION COOLER AT MY COST. SURE IS NICE TO HAVE A "TRAIL-RATED" JEEP WRANGLER THAT CAN NOT HANDLE A SLIGHT INCLINE!!!! *TR

  8. Air bags, Oct 1, 2013

    UPON STARTING VEHICLE DURING INITIAL GAUGE CHECK THE AIR BAG LIGHT COMES ON. WHILE DRIVING ANYTIME THE STEERING WHEEL MOVES THE AIRBAG LIGHT CHIMES AND ILLUMINATES ON AND OFF. *TR

  9. Fuel/propulsion system, Sep 17, 2013

    PURCHASED THIS JEEP USED LAST MONTH. FILLED THE JEEP WITH GAS. THE GAS POURED OUT OF THE GAS TANK DOWN THE JEEP AND ALL OVER THE GROUND. IT HAPPENED AGAIN TODAY. THE GAS IS A POLLUTANT. THE GAS IS DANGEROUS. I HAVE NEVER SEEN ANYTHING LIKE THIS HAPPEN BEFORE. *TR

  10. Electrical system, Aug 16, 2013

    FOR SOME TIME THE VEHICLE HAS HAD AN INTERMITTENT ELECTRICAL STARTING PROBLEM, WHICH RESULTS IN A PERSONAL SAFETY ISSUE. MOST TIMES THE VEHICLE STARTS PROPERLY. AT TIMES, HOWEVER, WHEN THE KEY IS INSERTED AND TURNED, NOTHING HAPPENS. SOMETIMES THE VEHICLE CAN THEN BE STARTED USING THE REMOTE START AND THEN OPERATED BY QUICKLY INSERTING THE KEY AND TURNING IT. AT TIMES NEITHER THE KEY NOR THE REMOTE START WILL WORK. TYPICALLY, BY ALTERNATING BETWEEN ATTEMPTS TO USE THE KEY AND REMOTE START, THE VEHICLE CAN BE STARTED WITHIN 15 MINUTES. THE VEHICLE WAS RECALLED DUE TO THIS ISSUE AND WAS RECENTLY TAKEN TO KOONS TYSONS CHRYSLER IN VIRGINIA FOR SERVICE. HOWEVER, AFTER THE VEHICLE WAS RETURNED WITH A 'SOFTWARE UPGRADE' TO CORRECT THE ISSUE, THE PROBLEM CONTINUES. IT WAS AGAIN TAKEN THIS WEEK TO KOONS TYSONS CHRYSLER TO FIX THE PROBLEM, BUT THE SERVICE CENTER SAYS IT CANNOT REPLICATE THE PROBLEM ON ITS LOT AND THEREFORE WON'T DO ANYTHING MORE. IT SAYS IT COMPLETELY BELIEVES THERE IS AN ISSUE, BUT WANTS TO RETURN THE VEHICLE, WAIT UNTIL THE PROBLEM OCCURS AGAIN, AND THEN HAVE IT TOWED TO ITS SERVICE CENTER FOR APPRAISAL. OBVIOUSLY, THIS IS NOT A PRACTICAL SOLUTION. IT COULD PRESENT A DANGEROUS SITUATION OF HAVING MY WIFE STUCK WHO KNOWS WHERE (A DARK PARKING LOT, RAILROAD CROSSING, ETC.) WITH A VEHICLE THAT WON'T START. THIS IS A KNOWN ISSUE FOR A VEHICLE UNDER WARRANTY AND CHRYSLER NEEDS TO STEP TO THE PLATE, TAKE RESPONSIBILITY, AND FIX THE PROBLEM. IN THE MEANTIME, I'M DRIVING A RENTAL CAR AT MY EXPENSE AS CHRYSLER WILL NEITHER PAY THE RENTAL BILL NOR FIX ITS VEHICLE. *TR

  11. Tires, Aug 4, 2013

    WE HAD THREE BLOW OUTS ON GOODYEAR TIRES WITH LESS THAN 15,000 MILES ON A 50000 MILE TIRE IN LESS THAN 1 MILE ON A STATE GRAVEL ROAD. WE WERE ONLY GOING 20 MPH AND THE BELTS BROKE IN THE THICKEST PART OF THE TIRE. I WAS BEING FOLLOWED BY ANOTHER PERSON ON THE THIRD ONE. GOODYEAR IS NOT STANDING BEHIND TIRES SAYING I WAS OFF-ROADING ON A STATE ROAD. IF I WAS GOING ANY FASTER I WOULD OF FLIPPED. I TALKED WITH OTHER PEOPLE AND ARE HAVING PROBLEMS AFTER 15,000 MILES. I COULD UNDERSTAND WITH ONE , MAYBE TWO TIRES, BUT THREE AT20MPH WITH A SHORT DISTANCE. GOODYEAR TOLD ME THE TIRES ARE NOT TO BE DRIVEN ON GRAVEL. 90 PERCENT OF PEOPLE DRIVE ON SOME TYPE DURING THE LIFE OF TIRE. THEY WERE BEING SOLD IN A AREA WERE GRAVEL IS PREVALENT AND THEY ARE NOT SAFE. NO TIRE SHOULD FAIL IN THIS WAY AT 20 MPH WITH A BELT BREAK WITH A SMALL ROCK LIKE WOULD BE FOUND ON MANY HIGHWAYS IN MANY SITUATIONS. THESE ARE GOODYEAR WRANGLERS SR-A MADE FOR OFF ROAD VEHICLES SUCH AS 4X4S, TRUCKS AND MANY OTHER VEHICLES MADE FOR DIRT. *TR

  12. Structure, Jul 30, 2013

    SINCE I HAVE HAD THE JEEP THE TOP HAS LEAKED AND THIS HAPPENED BEFORE I HAD EVER TAKEN THE TOP OFF. IN DOING MY RESEARCH THIS HAS HAPPENED TO 100S OF OTHER PEOPLE. ONE WAS ABLE TO SUCCESSFULLY INITIATE THE LEMON LAW AND AFTER THAT SUCCEEDED SHE FOUND CRYSLER MANIPULATED THE VIN RECORDS. I HAVE GOTTEN NO HELP BRINGING THE JEEP BACK IT HAPPENS I DRY IT OUT. IF NOT THE CARPET GETS MOLDY AND SMELLS. MY NEIGHBOR HAS THE SAME YEAR AND MAKE SAME ISSUE WE HAVE BOTH GIVEN UP AND JUST HAVE TO DEAL WITH IT. I CANNOT KEEP TAKING TIME OUT OF MY DAY TO BRING IT BACK TO THE DEALER AS I HAD 5 TIMES PRIOR. I LOVE THE JEEP BUT HAVING RAIN POUR IN IF ITS COMING DOWN HARD ENOUGH OR COMING INTO PUDDLES IS FRUSTRATING AND FOR A NEW VEHICLE IT'S UNACCEPTABLE. THE ONLY RESPONSE I HAVE GOTTEN FROM JEEP IS BRING IT IN AGAIN THERE IS NO DESIGN FLAW YET THE DEALES WILL ADMITS THERE IS. I HAVE AHEAD LEFT ON MY LEASE AND SO FRUSTRATED. I WILL BE ON VACATION STARTING THURSDAY BUT NEEDED TO FILL THIS OUT AFTER ANOTHER DISCUSSION WITH CUSTOMER SERVICE AND THEY SAID OH WELL ESSENTIALLY IT'S A JEEP THEY LEAK :( SURE MOLDY FLOORS, AND WHAT OTHER SAFETY ISSUES ARE THERE? THIS FORUM U CAN FIND WEALTH OF OTHER COMPLAINTS OR BY DOING A SIMPLE GOOGLE SEARCH ON JK LEAKY TOPS. *TR

  13. Power train, Jul 28, 2013

    WHILE DRIVING UNDER 30 MPH ON ASPHALT, DASH DISPLAY INDICATED "HOT OIL" WITH AN AUDIBLE DING. PLACED IN PARK AND ALLOWED THE TRANSMISSION TO COOL DOWN. FIRST TIME THIS HAS HAPPENED TO MY JEEP, HOWEVER AFTER RESEARCH THIS IS A COMMON ISSUE DUE TO THE TRANSMISSION COOLER NOT DOING ITS JOB. CAN RESULT IN EQUIPMENT FAILURE OR FIRE. JEEP CORRECTS ISSUE AFTER A FAILURE, HOWEVER IF YOU WAIT FOR FAILURE THEN YOU RISK FIRE. WITH 2 CHILDREN AND MY WIFE IN THE JEEP, THIS IS UNACCEPTABLE AND NEEDS TO BE ADDRESSED NOW FOR SAFETY. *TR

  14. Steering, Wheels, Jun 17, 2013

    TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 55 MPH, THE FRONT DRIVER AND PASSENGER SIDE WHEELS BEGAN TO SHAKE ON FIVE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE VEHICLE WAS NOT REPAIRED. THE FAILURE CONTINUED TO OCCUR AND THE MANUFACTURER WAS NOTIFIED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000. *TR

  15. Fuel system, Gasoline, Jun 13, 2013

    WHEN FILLING UP MY JEEP WITH GAS SOMETIMES FUEL WILL SPEW OUT EVEN WHEN THE FUEL PUMP CLICKS TO STOP. IT WILL SPEW OUT AND GO DOWN THE SIDE OF ME JEEP ONTO THE GROUND. ENOUGH WHERE THE ATTENDANT NEEDS TO BE TOLD. THIS IS THE SAME THING THAT HAPPENED ON MY 2008 JEEP WRANGLER AS WELL. *TR

  16. Service brakes, Hydraulic, Structure, Vehicle speed control, Apr 30, 2013

    SHORTLY AFTER PURCHASING MY 2011 JEEP WRANGLER I NOTICED MY ROOF LEAKING. AFTER NUMEROUS ATTEMPTS TO GET IT FIXED IT STILL LEAKS RESULTING IN MOLD BUILDUP & FOWL ODOR. MY ENGINE DOES NOT HAVE THE POWER EXPECTED OF A NEW JEEP. WHEN I GET ON THE HIGHWAY MY RPM WILL RUN HIGH AND IT TAKES QUITE A WHILE TO GET UP TO SPEED. A COUPLE TIMES WHEN GOING OVER RIDGES OR BUMPS IN THE ROAD, MY WHEEL WILL VIBRATE VIOLENTLY & I HAVE VERY LIMITED CONTROL & MY BRAKES WILL NOT WORK APPROPRIATELY UNTIL THE SHAKING STOPS WHEN I SLOW. *TR

  17. Fuel/propulsion system, Apr 26, 2013

    FUEL SPILLS/SPLASHES OUT AFTER PUMP NOZZLE SHUTS OFF AUTOMATICALLY. *TR

  18. Power train, Engine, Fuel/propulsion system, Apr 16, 2013

    TRANSMISSION IS A STANDARD SHIFT WHEN I LET OUT ON CLUTCH THE ENGINE WILL STALL. AT FIRST I THOUGHT BECAUSE I WAS NOT LETTING OUT ON CLUTCH PROPERLY AND HAD TO GET USED TO DRIVING IT.MY BOY FRIEND WHO DRIVES A DIESEL TRUCK WITH A STANDARD EVERYDAY HAD THE INCIDENT HAPPEN TO HIM AND SUGGESTED WE TAKE IT IN FOR SERVICE .WHICH THEY SAID THEY TEST DROVE AND CONCLUDED NO PROBLEMS MANY TIMES BACK TO DEALERSHIP WITH NO LUCK NOW I'M OUT OF WARRANTY. THE VEHICLE IS VERY DANGEROUS IT STALLS ALL THE TIME WHEN I SIT AND IDLE AT A RED LIGHT OR A CROSS ROAD AT A STOP SIGN WHEN I LET OUT ON CLUTCH IT STARTS ROLLING FINE WHEN CLUTCH IS DISENGAGED IT WILL NOT TAKE THE GAS THEN ENGINE WILL SPUTTER THEN DIE. CAN SOMEONE FROM YOUR AGENCY TEST MY JEEP PLEASE IT IS GOING TO CAUSE ME TO GET INTO A WRECK. I LIVE IN MOBILE ALABAMA. *TR

  19. Structure, Apr 8, 2013

    WHENEVER I AM TRAVELING ON A TWO LANE ROAD AT APPROXIMATELY 55 MPH AND AM PASSED FROM THE OPPOSITE DIRECTION BY A LARGE SEMI, ALSO TRAVELING AT APPROXIMATELY THE SAME SPEED, THE HOOD ON MY WRANGLER LIFTS OFF ITS SEAT FROM THE GUST OF WIND CREATED BY THE SEMI. AFTER THE SEMI HAS PASSED, THE HOOD SETTLES BACK DOWN. THE HOOD LATCHES ARE MADE OF RUBBER AND ALLOW THE HOOD TO DO THIS. THIS CAN BE A LITTLE SCARY ESPECIALLY IF YOU ARE BEING PASSED BY MULTIPLE TRUCKS. THE HOOD GOES UP, COMES BACK DOWN, AND THEN REPEATS THIS UNTIL ALL OF THE TRUCKS HAVE PASSED. COULD THE HOOD LATCHES FAIL AND ALLOW THE HOOD TO HIT THE FRONT WINDSHIELD? *TR

  20. Service brakes, Apr 3, 2013

    TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE ALLOWING THE ENGINE TO RUN WITH THE EMERGENCY BRAKE ENGAGED, THE VEHICLE ROLLED AWAY INTO A NEIGHBOR'S YARD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT THE EMERGENCY BRAKE WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT DID NOT OFFER ANY ASSISTANCE SINCE THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 16,400. *TR

  21. Electrical system, Apr 2, 2013

    TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT STATED THAT HE CONTINUED TO ATTEMPT TO START THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE SECURITY MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 25,000. THE VIN WAS UNAVAILABLE.

  22. Steering, Suspension, Mar 19, 2013

    TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHEN DRIVING 60 MPH OVER A ROAD BUMP, THE FRONT END OF THE VEHICLE WOULD SHAKE VIOLENTLY TO THE POINT THAT THE CONTACT WOULD ALMOST LOSE CONTROL OF THE VEHICLE. IN ORDER TO CORRECT THE FAILURE, THE CONTACT HAD TO MERGE TO THE SHOULDER AND STOP THE VEHICLE COMPLETELY. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED A DIAGNOSTIC AND STATED THAT HE NEEDED TO REPLACE ALL FOUR TIRES. THE TIRES WERE NOT REPLACED. THE MANUFACTURER WAS NOTIFIED AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO ANOTHER DEALER FOR A SECOND DIAGNOSTIC TEST. THE FAILURE WAS MILEAGE WAS 22,000. UPDATED 4/11/13 *CN THE DEALERSHIP AND MANUFACTURER REFERRED TO THE PROBLEM AS THE DEATH WOBBLE. MANY SPECULATE IT IS CAUSED BY THE TRACK BAR, ALIGNMENT, STEERING AND SUSPENSION COMPONENTS, OR THE TIRES. THE CONSUMERS VEHICLE IS CURRENTLY BACKED BY A FIVE YEAR POWER TRAIN WARRANTY. HOWEVER, THE DEALERSHIP BELIEVED THE TIRES NEEDED TO BE REPLACED, AT HIS COST. THE CONSUMER DID NOT BELIEVE THE TIRES WERE THE ISSUE.

  23. Fuel/propulsion system, Feb 11, 2013

    FOR SEVERAL MONTHS THEVEHICLE HAS BEEN SPILLING FUEL WHEN FILLING UP, AND TODAY IT WOULD NOT ACCEPT THE FUEL. *TR

  24. Fuel/propulsion system, Feb 11, 2013

    FUEL SPILLS/SPLASHES OUT AFTER PUMP NOZZLE SHUTS OFF AUTOMATICALLY. THIS HAS HAPPENED FOUR TIMES IN THE LAST MONTH AT TWO DIFFERENT FILLING STATIONS (FOUR DIFFERENT PUMPS). THE FUEL SPALSHED DOWN THE REAR AND SIDE OF THE VEHICLE AND ONCE ALL OVER MY SHOES. *TR

  25. Fuel/propulsion system, Feb 8, 2013

    WHEN FILLING WITH FUEL SOME THE AUTOMATIC STOP WILL TRIP ON THE PUMP WHEN THE TANK IS FULL THEN UP TO HALF A GALLON OF FUEL WILL SHOOT BACK OUT OF THE FILLER HOLE. THIS HAS HAPPENED AT VARIOUS GAS STATIONS FOR THE PAST SEVERAL MONTHS. *TR