2011 Jeep Wrangler
Problems, recalls and owner-reported issues
Air bags is the leading concern among 485 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Wrangler model years with reports.
Of the 2011 reports, 13 involved a crash and 20 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Steering, columnJun 8, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V315000 on NHTSA.gov
Power train, axle assemblyMar 1, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010-2011 JEEP WRANGLER VEHICLES MANUFACTURED FROM JULY 12, 2010, THROUGH SEPTEMBER 10, 2010. SOME VEHICLES MAY EXPERIENCE A DEGRADATION OF FASTENER TORQUE FOR VARIOUS FRONT AND REAR AXLE ATTACHMENTS TO THE CHASSIS MODULE.
THIS COULD RESULT IN NOISE, OR ULTIMATELY, DEGRADATION IN STEERING AND HANDLING CHARACTERISTICS WHICH COULD LEAD TO LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
DEALERS WILL RE-TORQUE ALL NINETEEN FASTENERS TO THE MAXIMUM RESIDUAL TORQUE VALUES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 24, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V145000 on NHTSA.gov
Representative owner complaints
485 reports, newest first.
Fuel/propulsion system, Jan 25, 2013
WHILE REFUELING, THE PUMP CLICKED OFF, AND FUEL SPIT BACK OUT ONTO THE SIDE OF THE CAR AND MY FEET. *TR
Air bags, Jan 24, 2013
DEALER INDICATED THAT CLOCK SPRING WAS FAULTY AND NEEDED REPLACEMENT. WAS TOLD THAT THIS WAS NOT COVERED UNDER WARRANTY AND WOULD COST $500. RESEARCH HAS SHOWN THAT CHRYSLER EXTENDED WARRANTY ON 2008 MODEL TO 150K MILES OR 10 YEARS DUE TO FAULTY CLOCK SPRING. IT DOES NOT APPEAR THAT THE DESIGN FLAW WAS CORRECTED AND I FEEL THAT THIS PART SHOULD BE COVERED UNDER WARRANTY BY CHRYSLER FOR ALL MODEL YEARS. *TR
Engine, Jan 23, 2013
I HAVE BEEN TOLD EVERYTIME I HAVE MY OIL CHANGED THAT MY OIL LEVEL IS VERY LOW, I ASKED THE DEALER IF THERE WAS A LEAK AND I WAS TOLD THAT THE 3.8L V6 ENGINES ALL CONSUME OIL AND IT IS NORMAL. THIS IS THE FIRST TIME I HAVE EVER BEEN TOLD THAT AN ENGINE CONSUMING OVER A QUART OF OIL OR MORE WAS NORMAL ON A CAR ONLY A FEW YEARS OLD. IF YOU GO THE LINK BELOW YOU WILL SEE THAT OTHERS ARE HAVING THE SAME PROBLEM AND DAMAGING THERE ENGINES. PLEASE HELP AND MAKE CHRYSLER FIX THERE ENGINE PROBLEM. HTTP://WWW.IPETITIONS.COM/PETITION/OILBURNINGJEEPWRANGLER/SIGNATURES. *TR
Seat belts, Jan 23, 2013
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE SEATBELT FRACTURED WHILE THE CONTACT WAS SECURED IN THE DRIVER'S EAT. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION AND THEY ADVISED THE CONTACT THAT THE SEAT BELT NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 44,000.
Power train, Dec 19, 2012
I USE MY JEEP OFF ROADING ONCE IN A WHILE, EVERYTIME I GET OFF INTO SAND WHETHER ITS HARD PACKED OR SOFT MY TRANSMISSION OVER TEMP LIGHT COMES ON. THE FIRST TIME I HAD THIS HAPPEN I STOOPED AND READ THE OWNERS MANUAL ON WHAT CAUSES THIS LIGHT AND WHAT ACTIONS TO TAKE TO CORRECT IT. THE MANUAL SAYS TO IMMEDIATELY STOP THE CAR AND TURN IT OFF, WHICH IS RIDICULOUS OUT IN THE MIDDLE OF NOWHERE. I RESEARCHED THIS ISSUE AND FOUND THAT THE TRANSMISSION FLUID MAY OVERHEAT AND START A FIRE AS IT SPEWS OUT THE DIP STICK TUBE. THIS IS CRAZY, WHY DID THEY NOT PUT A TRANSMISSION COOLER ON THIS CAR. I HAVE HAD 7 OTHER WRANGLERS OVER THE YEARS AND HAVE NOT HAD THIS ISSUE OR THREAT OF A FIRE BEFORE. STOPPING YOUR CAR TO PREVENT A FIRE SHOULD NOT BE AN IDIOT LIGHT, IT NEEDS AN ENGINEERING FIX. *TR
Steering, Suspension, Wheels, Nov 29, 2012
WHILE TRAVELING ON A HIGHWAY OR A HIGH SPEED SERVICE ROAD, MY JEEP WILL BEGIN TO SHAKE TREMENDOUSLY. I HAVE RESEARCHED AND FOUND THIS IS KNOWN AS THE "DEATH WOBBLE." I AM A YOUNGER DRIVER AND WHEN THE FIRST INCIDENT HAPPENED, I BEGAN TO FREAK. ALTHOUGH NOT VERY MANY ACCIDENTS ACTUALLY OCCUR I AM STILL SCARED THAT IT WILL HAPPEN AGAIN. SOMETIMES I CAN FEEL IT COMING ON BUT NOTHING EVER HAPPENS. THIS HAS HAPPENED 3 TIMES IN A WEEK AND A HALF, ONCE AT 67MPH, ONCE AT 60MPH, AND ONCE AT 55MPH. THIS IS A VERY SCARY EVENT AND I HOPE TO GET IT FIXED SOON. I WISH THAT YOU WOULD TAKE THE TIME TO LOOK OVER THIS INCIDENT AND FIX IT. ONCE AGAIN BEING A YOUNG DRIVER THIS IS VERY SCARY. I HAVE HAD MY JEEP FOR A YEAR AND 2 MONTHS AND THIS IS THE FIRST TIME IT HAS HAPPENED. *TR
Engine, Nov 20, 2012, fire
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHILE PARKED A FIRE STARTED ON THE PASSENGER SIDE OF THE ENGINE. THE CONTACT WAS MADE AWARE BY A NEIGHBOR THAT THE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE CAUSED DAMAGE TO THE CONTACTS HOME AND ANOTHER VEHICLE IN THE GARAGE. THE POLICE AND FIRE DEPARTMENT REPORTED TO THE SCENE AND A REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 14,500.
Steering, Suspension, Oct 8, 2012
THE FIRST INCIDENT OCCURRED ON 9/26. MY PARTNER WAS DRIVING TO WORK AND MADE A RIGHT HAND TURN FROM MT. HOLLY HUNTERSVILLE RD ON TO HARRIS BLVD. HE WAS TRAVELING 45 MPH AND HIT A SMALL DIP IN THE ROAD WHILE GOING AROUND A CURVE. AFTER HITTING THE BUMP THE VEHICLE SHOOK SO VIOLENTLY IT FELT AS IF THE TIRES WERE GOING TO FLY OFF THE CAR, STEERING THE VEHICLE BECAME ALMOST IMPOSSIBLE. LUCKILY HE WAS ABLE TO PULL OVER NEAR PET'S MART AS HE SLOWED THE SHAKING LESSENED. AFTER PUTTING THE CAR IN PARK AND SHUTTING THE CAR OFF HE LOOKED TO ENSURE THERE WERE NO FLAT TIRES. ALL TIRES WERE GOOD, HE AGAIN STARTED THE CAR AND ARRIVED TO WORK SAFELY. I RESEARCHED THIS TYPE OF INCIDENT AND FOUND THE SYMPTOMS TO BE RELATED TO THE "DEATH WOBBLE." IMMEDIATELY I CALLED LAKE NORMAN JEEP DEALERSHIP EXPLAINED THE ISSUES AND SCHEDULED AN APPOINTMENT FOR 9/28. AT THE DEALERSHIP THEY INSTALLED A STEERING DAMPER AND BALANCED THE TIRES. WE WERE HOPING THIS SOLVED THE PROBLEM IT DIDN'T. TONIGHT (10/8) MY PARTNER WAS EXITING 277 ON TO HIGHWAY 16 TRAVELING 55 MPH AND AGAIN EXPERIENCED THE "DEATH WOBBLE." AS HE WAS MERGING ONTO HIGHWAY 16 THE CAR AGAIN SHOOK SO VIOLENTLY HE COULD NOT CONTROL THE STEERING, THERE WAS A CAR NEXT TO HIM AND IN THE REAR. AN ATTEMPT TO TURN THE CAR MADE THE SHAKING WORSE. HE QUICKLY PUT ON HIS HAZARDS AND SLOWED THE JEEP DOWN TO 20 MPH ON THIS HIGHWAY. HE WAS ONLY ABLE TO REGAIN CONTROL OF THE STEERING AFTER THE CAR REACHED 20 MPH. LUCKILY NO ONE WAS HURT AND HE ARRIVED HOME SAFELY. I AM CONCERNED THAT THIS IS A KNOWN ISSUE FOR JEEP AND YET THERE HAS NOT BEEN A RECALL ON THIS PRODUCT. *TR
Steering, Suspension, Wheels, Oct 8, 2012
AROUND 12/14/2011 HIT A BUMP IN THE ROAD MY JEEP STARTED TO SHAKING LOST CONTROL WAS ABLE TO SLOW DOWN AND REGAIN DEATH WOBBLE THEY CALL IT BROUGHT IT TO THE DEALER THEY REPLACED STEALING DAMPER THING WHERE GOOD TO AROUND 09/01/2011 SAME THING HAPPENED BROUGHT IT BACK TO DEALER HE BALANCED FRONT TIRES THEN AROUND 09/26/2012 SAME THING BROUGHT IT BACK ON09/29/2012 DEALER CHECKED IT OUT SAID ALL WAS GOOD AND TIGHT ON 09/30/2012 ON MY WAY FROM NY TO CAPE COD ON 84 IN HARTFORD IT HAPPENED AGAIN THIS TIME IT WAS CLOSE DRIVERS AROUND SAW AND MOVED OUT OF THE WAY BUT NO CRASH GOT BACK HOME OK TAKING IT SLOW BROUGHT TO DEALER ON 10/08/2012 THEY TEST DROVE IT CHECKED WHEEL ALIGNMENT SAID ALL WAS GOOD CHRYSLER JEEP OF WARWICK NY AND CHRYSLER CORP HAVE A PROBLEM THIS DEATH WOBBLE IS GOING TO KILL SOMEONE SOMEDAY. *TR
Electronic stability control (ESC), Oct 8, 2012, crash
DEAR[XXX] A VERY HIGH PROFILE ACCIDENT OCCURRED IN THE CHATTANOOGA, TENNESSEE AREA ON APRIL 30, 2011. ON THAT DATE A [XXX] DROVE OFF A CLIFF ON SIGNAL MOUNTAIN AND WENT MISSING FOR 7 MONTHS... T-3.4 SECS, THE YAW RATE SENSOR SHOWED A SUDDEN CHANGE IN THE YAW RATE FROM -23 DEGREES/SECOND TO 0 DEGREES/SECOND IN 0.2 SECS. T-2.9 SECS, THE VEHICLE DETECTS THE SUDDEN CHANGE IN THE YAW RATE AND CAUSES THE ESP TRACTION LAMP TO START FLASHING. THE LAMP REMAINS FLASHING UP UNTIL THE IMPACT WITH A 300# BOULDER AT WHICH TIME THE AIRBAGS DEPLOYED RECORDING THESE DATA. T-2.5 SECS, THE DRIVER NOTICES THE FLASHING ESP TRACTION LAMP IN 0.4 SECS LIFTING HER FOOT OFF THE ACCELERATOR BRIEFLY FOR 0.3 SECONDS. THE ACCELERATOR POSITION IS INDICATED BY THE BLUE LINE. SHE THEN REAPPLIED THE ACCELERATOR TO THE SAME LOCATION BY T-2.2 SECS INDICATING THAT SHE REALIZED SHE WAS NOT SLIDING DESPITE THE ESP TRACTION INDICATOR. SHE HAD HER VEHICLE UNDER CONTROL AT THIS TIME. T-1.8 SECS, THE ESP MODULE APPARENTLY TOLD THE ELECTRONIC STABILITY PUMP TO LOCK BOTH FRONT WHEELS WHILE ALLOWING BOTH BACK WHEELS TO KEEP DRIVING THE VEHICLE FORWARD. THIS SUGGESTS THAT IN ADDITION TO HER YAW SENSOR FAILURE THERE WAS ALSO A SOFTWARE ERROR THAT TOOK PLACE. (I KNOW OF NO CIRCUMSTANCE WHEN ONE WOULD WANT BOTH FRONT WHEELS TO LOCK IN ORDER TO STABILIZE A VEHICLE IN MOTION). THE LOCKING OF BOTH FRONT WHEELS THEN CAUSED HER TO LOSE CONTROL ULTIMATELY PLUNGING HER OFF THE 300 FOOT CLIFF. T-0.5 SECS, ALTHOUGH THE DRIVER IS STILL 0.5 SEC FROM THE AIRBAG DEPLOYMENT THE YAW RATE SENSOR LOST COMMUNICATION WITH THE AIRBAG DEPLOYMENT RECORDER CONFIRMING THAT HER YAW RATE SENSOR HAD FAILED, I.E. THESE READINGS ARE DENOTED AS SNA. [XXX] CC: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure, Sep 30, 2012
WE BOUGHT TWO 2011 JEEP WRANGLERS IN JULY 2011. STARTING IN SEPT. WE NOTICED WHEN IT RAINS THE PASSENGER SIDE FLOOR AND SEAT WOULD GET COMPLETELY SOAKED, TOOK IT TO DEALER AND THEY SAID IT WAS FIXED. NOW EVERY TIME IT RAINS BOTH OF THEM LEAK ON PASSENGER SIDE. SO I WILL BE TAKING BOTH OF THEM BACK IN TO DEALERSHIP. WHEN I STARTED RESEARCHING THIS ONLINE I NOTICED THAT THIS IS HAPPENING ON SEVERAL JEEP WRANGLERS, SO WHY HASN'T THERE BEEN A RECALL INVOLVED WITH THIS?? *TR
Steering, Suspension, Vehicle speed control, Wheels, Aug 23, 2012
WHILE TRAVELING ON THE HIGHWAY AT APPROXIMATELY 55-60 MPH, MY 2011 4-DOOR JEEP WRANGLER HIT A SMALL BUMP. THE JEEP'S FRONT-END/STEERING WHEEL BEGAN TO SHAKE UNCONTROLLABLY. WHEN TRYING TO REDUCE THE SPEED BY BRAKING, THE VIOLENT SHAKING ONLY BECAME WORSE. I WAS UNABLE TO KEEP THE VEHICLE IN THE LANE WHICH I WAS DRIVING BECAUSE OF THE OUT-OF-CONTROL SHAKING. HAD THERE BEEN OTHER VEHICLES IN THE ADJACENT LANES, THERE MOST DEFINITELY WOULD HAVE BEEN AN ACCIDENT, WITH POSSIBLE INJURIES, GIVEN THE RATE OF SPEED THAT I WAS TRAVELING. I HAD TO REDUCE THE SPEED OF THE VEHICLE SIMPLY BY NOT APPLYING THE GAS OR BRAKE, CAUSING CARS BEHIND ME TO HAVE TO BRAKE, WHICH IN TURN COULD HAVE RESULTED IN ADDITIONAL ACCIDENTS/INJURIES. THIS UNCONTROLLABLE SHAKING HAS OCCURRED IN THIS VEHICLE APPROXIMATELY 5 TIMES. I HAVE SINCE LEARNED THAT THIS IS THE INFAMOUS "DEATH WOBBLE." SINCE THIS IS A KNOWN OCCURRENCE, ESPECIALLY IN JEEPS, MY CONCERN IS WHY THIS IS NOT BEING ADDRESSED AND BEING REQUIRED TO BE FIXED. *TR *JS
Power train, Aug 11, 2012
SHIFTING THE 4-WHEEL DRIVE TRANSFER CASE (TC) FROM 2HI TO 4HI OR 4LOW (OR IN REVERSE ORDER) CAN CAUSE THE TRANSFER CASE SHIFTING CABLE (TCSC) (MOPAR PART 52060462AG) TO FAIL AND BECOME DISCONNECTED FROM EITHER THE TC OR THE SHIFT LEVER IN THE CAB (OR BOTH). THE PART?S PLASTIC COMPONENTS ARE INHERENTLY TOO WEAK TO WITHSTAND NORMAL USE. SAFETY RISKS WHICH CAN ARISE UPON COMPONENT FAILURE, IF THE VEHICLE OWNER AND THEIR FAMILY (CHILDREN) ARE AT A LOCATION AND/OR TERRAIN WHERE THE VEHICLE IS DESIGNED/MARKETED FOR TRAVEL (WHETHER BY RECREATION OR NECESSITY), AND THE LOCATION/TERRAIN IS: (I) SUBJECT TO INCLEMENT WEATHER (E.G. SNOW, ICE, FLOODING, EXTREME HEAT); OR (II) ON AN EXTREME INCLINE WHICH IS UNSAFE TO NEGOTIATE WITHOUT 4WD; OR (III) ANY CIRCUMSTANCE WHICH REQUIRES 4WD TO NAVIGATE TO A SAFE LOCATION; OR (IV) THE TCSC FAILS WHEN THE TC BECOMES STUCK IN THE NEUTRAL POSITION WHILE SHIFTING, AND IS UNABLE TO ESCAPE IMPENDING HARM (FLASH FLOOD) ... THERE IS OBVIOUS RISK TO LIFE/SAFETY. THE OWNER HAS A RIGHT TO RELY ON THE COMPONENTS AND REASONABLE SAFETY PERFORMANCE FOR WHICH THE PRODUCT IS DESIGNED/MARKETED. JEEP IS AWARE OF THE ISSUE, AND THE MANUAL FAILS TO CITE THIS AS A POSSIBLE CATASTROPHIC EVENT, LEAVING THE UNSUSPECTING OWNER AT A LOSS IN AN EMERGENCY SITUATION. IT IS NOT REASONABLE FOR THIS COMPONENT TO FAIL WITHIN A FEW THOUSAND MILES AS REPORTED BY JEEP OWNERS. ADVANCE ADAPTERS (WWW.ADVANCEADAPTERS.COM) MANUFACTURES A TCSC WHICH MEETS THE CRITERIA (PRODUCT# 715596) REQUIRED FOR THIS COMPONENT. THERE IS NO REASON THAT JEEP CANNOT DO THE SAME AND/OR CONTRACT WITH ADVANCE ADAPTORS TO SUPPLY THE PART TO JEEP OWNERS. WE URGE NHTSA?S INVESTIGATION OF THIS SAFETY DEFECT AND JEEP WILL REDESIGN THE DEFECTIVE PART AND ISSUE A RECALL FOR AFFECTED VEHICLES ON WHICH THE PART WAS INSTALLED AS OEM AND TO EXTEND THE WARRANTY TO REPLACEMENT FOR LIFE OF THE VEHICLE. *TR
Steering, Suspension, Jul 30, 2012
I WAS A PASSENGER RIDING ALONG IN A 2011 JEEP WRANGLER THAT EXHIBITED THE INFAMOUS JEEP DEATH WOBBLE, WHICH IS A VIOLENT SHAKING AND SHUDDERING OF THE VEHICLE AND STEERING WHEEL ON A COMPLETELY STOCK VEHICLE WITH 20K MILES. THE DRIVER OF THE VEHICLE THEN TOLD ME THAT THIS WAS THE 3RD OCCURRENCE HE HAS EXPERIENCED WITH HIS VEHICLE. I OBSERVED HOW VIOLENTLY THE VEHICLE SHOOK AND WAS VERY RELIEVED THAT WE DID NOT ROLL OVER NOR HIT ANY OTHER VEHICLES ON THE ROAD. THE JEEP DEALERSHIP HAS TOLD HIM REPEATEDLY THAT THEY CANNOT FIND OR REPLICATE THE PROBLEM HE EXPERIENCED. I AM SHOCKED THAT SOMETHING SO COMMON AND DANGEROUS HAS GONE UNFIXED ALL THIS TIME. *TR
Power train, Jul 29, 2012
WHILE TRAVELING IN TRAFFIC LANE, ATTEMPTED TO SHIFT TRANSFER CASE (NOT TRANSMISSION!) TO HIGH RANGE FROM LOW RANGE.THIS IS A 4-WHEEL DRIVE VEHICLE WITH A MANUAL X-FER CASE. (MANUFACTURER OK'S SHIFT WHILE IN MOTION) VEHICLE ENDED UP COASTING IN NEUTRAL, AND UPON LATER EXAM IT WAS FOUND THAT THE FLIMSY PLASTIC SHIFT CABLE RETAINING CLIP ON THE CABLE WHICH CONNECTS THE SHIFT LEVER IN THE CABIN TO THE SHIFT ARM ON THE X-FER CASE HAD SHATTERED. THIS IN TURN ALLOWED THE SHIFT CABLE TO FALL OFF THE LEVER, DISABLING THE VEHICLE IN AN ACTIVE TRAFFIC LANE. *JS
Electrical system, Engine, Jun 22, 2012
TRAVELING AT 30-35MPH I BRAKED AND TURNED QUICKLY TO MAKE A LEFT TURN ACROSS TRAFFIC INTO A PARKING LOT. THE ENGINE STALLED CAUSING MY STEERING TO SEIZE. I HAD NO CONTROL OF THE VEHICLE EXCEPT TO MASH ON THE BRAKES WHICH LOST POWER. I WAS ALMOST HIT BY CROSS TRAFFIC. I COASTED TO A STOP, HITTING A CURB AND NEARLY HITTING SEVERAL PARKED VEHICLES. *TT
Steering, Air bags, Jun 11, 2012, crash
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 35 MPH, THE CONTACT LOST CONTROL OF THE STEERING WHEEL ON AN ELEVATED ROAD. THE VEHICLE WENT AIRBORNE AND CRASHED INTO A FIELD WHERE THE VEHICLE ROLLED OVER. THE AIR BAGS DID NOT DEPLOY. THE DRIVER WAS TRANSPORTED BY AMBULANCE TO THE HOSPITAL. THE DRIVER OF THE VEHICLE SUSTAINED A FRACTURE TO HER SPINAL CORD AND SEVERAL BRUISES. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 14,600.
Steering, Power train, Jun 5, 2012
AFTER SHIFTING FROM 4 WHEEL DRIVE TO 2 WHEEL DRIVE, THE VEHICLE REMAINED IN 4 WHEEL DRIVE AT ALL SPEEDS. THIS RESULTED IN A REDUCED STEERING RANGE AND, I BELIEVE, IMPAIRED THE VEHICLE IN AN AVOIDANCE SITUATION. THIS WAS ESPECIALLY NOTICED AT SLOW SPEED. THE JEEP DEALER FOUND A DISCONNECTED 4 WHEEL DRIVE ACTUATOR CABLE TO THE TRANSMISSION. A NEW REPLACEMENT BUSHING WAS INSTALLED AT THE TRANSMISSION. THE DEALER INDICATED THAT THE REPLACEMENT PART MAY HAVE BEEN IMPROVED BECAUSE IT DID NOT HAVE THE SAME PART NUMBER AS THE ORIGINAL. *TR
Power train, May 24, 2012
2011 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO VEHICLE CLUTCH ISSUES *TGW THE CONSUMER STATED WHILE SITTING IN TRAFFIC, SHE BEGAN TO SMELL TRANSMISSION FLUID AND THEN AN ELECTRICAL BURNING SMELL. THEN A YELLOW LIGHT ILLUMINATED ON THE DASHBOARD AND THERE WAS SMOKE COMING FROM UNDER THE HOOD ON THE PASSENGER SIDE. THE POLICE AND FIRE TRUCK WERE CALLED TO THE SCENE. THE FIRE FIGHTER LIFTED THE HOOD AND THERE WAS A SMELL OF TRANSMISSION FLUID AND A BURNING ELECTRICAL SMELL, BUT THE SMOKE HAD DISSIPATED AND THERE WAS NO FIRE. THE VEHICLE WAS TOWED TO THE DEALER. A DIAGNOSIS REVEALED THE CLUTCH OVERHEATED BY DRIVING IN FIRST GEAR AS THE CONSUMER INCHED HER WAY UP A HILL. THE DEALER STATED THE PROBLEM STARTED WITH THE CLUTCH SENSOR OVERHEATING AND THAT LEAD TO THE FLYWHEEL OVERHEATING. THE CLUTCH PRESSURE PLATE WAS REPLACED. *JB
Power train, May 22, 2012
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT WHEN DRIVING THE VEHICLE AT ANY SPEED, THE TRANSMISSION WOULD SLIP OUT OF GEAR. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TRANSMISSION BOOT WAS REPLACED, HOWEVER THE CONTACT WAS STILL EXPERIENCING THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 56,000.
Fuel/propulsion system, May 15, 2012, fire
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT THE DRIVER WAS DRIVING APPROXIMATELY 55 MPH WHEN VARIOUS DRIVERS ALERTED HIM TO STOP THE VEHICLE. THE CONTACT MANEUVERED TO THE SHOULDER AND STOPPED THE VEHICLE. THE CONTACT THEN NOTICED THAT BOTH REAR WHEEL WELLS WERE ON FIRE. THE FIRE DEPARTMENT APPEARED ON THE SCENE TO EXTINGUISH THE FIRE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER AND NO ASSISTANCE WAS PROVIDED. THE VEHICLE WAS THEN TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT GRASS WAS WEDGED BETWEEN THE FUEL TANK AND BODY OF THE VEHICLE. AS A RESULT, THE GRASS CAUGHT ON FIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 3,200. ...UPDATED 08-03-12 *BF
Engine and engine cooling, Electrical system, Apr 25, 2012
POTENTIALLY A ROOT CAUSE OF THE RASH OF FIRES IN JEEP WRANGLERS THAT ARE SITTING PARKED: FAILURE OF THE TIPM (TOTALLY INTEGRATED POWER MODULE). IN DEC 2011, MY DAUGHTER DROVE HER NEW (3000 MILES) 2011 JEEP WRANGLER UNLIMITED TO CHURCH, PARKED IT, TURNED OFF THE KEY, TOOK THE KEY OUT OF THE IGNITION, EXITED THE VEHICLE AND LOCKED THE DOOR, AND WENT INTO THE CHURCH BUILDING - NEVER REALIZING THAT MOTOR WAS ACTUALLY STILL RUNNING!! (THEY'RE VERY QUIET WHEN IDLING AND SHE WAS TALKING TO A FRIEND.) ABOUT 20 TO 30 MINUTES LATER, A MAN CAME RUNNING INTO CHURCH THAT KNOWS OF HER VEHICLE AND SAID "YOUR JEEP IS RUNNING, THERE'S SMOKE OR STEAM COMING OUT FROM UNDER THE HOOD, THE DOOR IS LOCKED, AND I CAN'T GET IN TO TURN IT OFF! MY DAUGHTER CHECKED AND SHE INDEED HAD THE IGNITION KEY IN HER HAND. SHE RAN OUT OF CHURCH AND UNLOCKED THE DOOR, PUT THE KEY IN THE IGNITION BUT IT WOULD NOT KILL THE ENGINE! WE HAD TO ENGAGE THE CLUTCH IN A HIGH GEAR ON THE MANUAL TRANSMISSION TO KILL IT. RADIATOR COOLANT ALL OVER THE GROUND. WE FOUND THAT RADIATOR FLUID WAS JUST ABOUT ALL BOILED OUT OF THE ENGINE. THE TIPM WAS ALLOWING THE ENGINE TO CONTINUE TO RUN EVEN THOUGH THE IGNITION WAS OFF AND KEY REMOVED - BUT THE TIPM DID SHUT OFF THE ELECTRICALLY OPERATED COOLING FAN IN FRONT OF THE RADIATOR. THERE WAS ELECTRICAL POWER GOING TO THE MOTOR IGNITION SO THAT THE MOTOR CONTINUED TO RUN - BUT W/O A FAN. THE COOLANT BOILED OUT OF THE ENGINE AND HAD OUR FRIEND NOT INTERVENED OUR MOTOR DEFINITELY WOULD HAVE BOILED ITSELF DRY AND CONTINUED TO RUN UNTIL IT EITHER SEIZED UP DUE TO EXCESSIVE HEAT AND/OR IGNITED A FIRE DUE TO THE EXCESSIVE HEAT (POTENTIALLY BY IGNITING THE FUEL WITHIN THE FUEL SYSTEM?? ELECTRICAL WIRE INSULATION CAUSING AN ELECTRICAL FIRE?? BATTERY BOILING AND FIRE??). AS YOU'RE AWARE, THERE ARE SEVERAL POTENTIAL SECONDARY SOURCES FOR FIRE IGNITION UNDER THE VEHICLE HOOD. *TR
Fuel system, Gasoline, Apr 16, 2012
WHILE 4X4ING AT A HIGH ALTITUDE AND HOT WEATHER THERE WAS A SMELL OF GAS IN THE JEEP. WE WERE TOLD BY OTHERS THAT THE SAME THING HAS HAPPENED AND TO NOT ROLL THE WINDOW DOWN AS IT WOULD MAKE IT WORSE. WE TOOK IT TO THE DEALER AND HE COULD NOT FIND ANYTHING WRONG. *JS
Electrical system, Apr 12, 2012, fire
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT STATED THAT SHE STARTED THE VEHICLE BY USING THE PUSH TO START FEATURE. THE CONTACT THEN OPENED THE FRONT DRIVER'S DOOR AND NOTICED THAT THE FRONT PASSENGER DOOR WAS ON FIRE. THE WAS ABLE TO SUCCESSFULLY EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS THEN TOWED TO THE DEALER, BUT THE DEALER ADVISED THE CONTACT TO TOW THE VEHICLE BACK HOME. THE MANUFACTURER WAS NOTIFIED AND AN INVESTIGATOR WAS SENT TO INSPECT THE VEHICLE. THE INVESTIGATOR STATED THAT THE FIRE ORIGINATED NEAR THE HEATED MIRROR ON THE PASSENGER SIDE. THE DEALER WAS WAITING ON REPLACEMENT PARTS TO ARRIVE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS UNABLE TO RECEIVE A RESPONSE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 16,000.
Power train, Apr 11, 2012
CPSC#I1240022A. 2011 JEEP WRANGLER. CONSUMER STATED THAT AS HE WAS DRIVING UP A STEEP HILL THE CLUTCH BURNT OUT BECAUSE IT DIDN'T HAVE THE HOLDING POWER TO PERFORM AS TO ITS INTENDED USE. ALSO STATED THIS IS VERY DANGEROUS. *LN THE CONSUMER STATED THE MANUFACTURER REFUSED TO FIX THE VEHICLE, EVEN THOUGH IT WAS STILL UNDER WARRANTY. *JB