2011 Jeep Wrangler
Problems, recalls and owner-reported issues
Air bags is the leading concern among 485 owner complaints filed for this model year. This is the 13th highest complaint count among 26 Wrangler model years with reports.
Of the 2011 reports, 13 involved a crash and 20 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Steering, columnJun 8, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2011DODGE JOURNEY, JEEP WRANGLER, CHRYSLER 200, CHRYSLER 200 CONVERTIBLE, DODGE AVENGER, DODGE NITRO, JEEP LIBERTY, DODGE CALIBER, JEEP COMPASS, JEEP PATRIOT, DODGE GRAND CARAVAN AND CHRYSLER TOWN & COUNTRY VEHICLES. SOME OF THESE VEHICLES MAY HAVE BEEN BUILT WITH A MISSING OR INCORRECTLY INSTALLED STEERING COLUMN PIVOT RIVET.
A MISSING OR INCORRECTLY INSTALLED RIVET COULD COMPROMISE THE ABILITY OF THE STEERING COLUMN TO SUPPORT THE OCCUPANT LOADS IN THE EVENT OF A FRONTAL CRASH, DECREASING THE EFFECTIVENESS OF THE FRONTAL IMPACT SAFETY SYSTEM. AS A RESULT, THE CONDITION MAY INCREASE THE POTENTIAL FOR INJURY IN A FRONTAL CRASH.
DEALERS WILL INSPECT FOR RIVET PRESENCE AND ALIGNMENT AND REPAIR THE STEERING COLUMN PIVOT AS REQUIRED, FREE OF CHARGE. THE SAFETY RECALL BEGAN ON JULY 4, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V315000 on NHTSA.gov
Power train, axle assemblyMar 1, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2010-2011 JEEP WRANGLER VEHICLES MANUFACTURED FROM JULY 12, 2010, THROUGH SEPTEMBER 10, 2010. SOME VEHICLES MAY EXPERIENCE A DEGRADATION OF FASTENER TORQUE FOR VARIOUS FRONT AND REAR AXLE ATTACHMENTS TO THE CHASSIS MODULE.
THIS COULD RESULT IN NOISE, OR ULTIMATELY, DEGRADATION IN STEERING AND HANDLING CHARACTERISTICS WHICH COULD LEAD TO LOSS OF DIRECTIONAL CONTROL OF THE VEHICLE INCREASING THE RISK OF A CRASH.
DEALERS WILL RE-TORQUE ALL NINETEEN FASTENERS TO THE MAXIMUM RESIDUAL TORQUE VALUES. THIS SERVICE WILL BE PERFORMED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON MARCH 24, 2011. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V145000 on NHTSA.gov
Representative owner complaints
485 reports, newest first.
Fuel/propulsion system, Aug 24, 2017
GASOLINE WILL OVERFLOWS WHEN FILLING THE GAS TANK. IT ALSO PRODUCES BACK PRESSURE WHEN FILLING CAUSING THE FUEL PUMP TO AUTOMATICALLY SHUT OFF PREMATURELY.
Air bags, Aug 20, 2017
MY AIRBAG LIGHT CAME ON AND THEN I FOUND OUT THERE WAS A RECALL ON THE AIRBAG SYSTEM SO I FINALLY TOOK IT IN AND HAD IT REPAIRED BUT THE LIGHT DID NOT GO OFF AND NOW THEY ARE TELLING ME THAT I HAVE NO AIRBAGS BECAUSE THE LIGHT IS NO BUT THAT HAD NOTHING TO DO WITH RECALL SO I NEED TO PAY TO SEE WHAT THE PROBLEM IS? WHY WOULD MY AIRBAG LIGHT COME ON AND THEN I GET A RECALL BUT YET THAT HAS NOTHING TO DO WITH IT?? I DO NOT KNOW EXACTLY WHEN THIS HAPPENED BUT I THINK AT LEAST A YEAR OR MORE AGO WHEN THE LIGHT CAME ON AND THE RECALL CAME OUT BUT NOBODY HAD PARTS.
Air bags, Other or unspecified, Aug 16, 2017
AIR BAG LIGHT RANDOMLY CAME ON AND CONTINUES TO COME ON AND OFF WHILE DRIVING, I HAVE NOT HAD AN ACCIDENT . ALSO, GAS CAP HAS BEEN REPLACED TWICE AND THE GASCAP LIGHT STAYS ON . THE AIR BAG LIGHT IS A SAFETY CONCERN.
Power train, Aug 11, 2017
I AM HAVING TROUBLE WITH MY THROW OUT BEARING PRELOAD ON MY JEEP. I HAVE NOTICED THERE IS A TSB 06-002-07 FOR THE TJ AND JK WRANGLERS YEAR 2007 AND BEFORE. I HAVE CALLED JEEP AND THEY HAVE NO RECORD ON THE THROW OUT BEARING FOR MY YEAR JEEP. AS SOON AS I GO TO GOOGLE THERE'S 100S OF PAGES ABOUT PRELOAD PROBLEMS ON THE THROW OUT BEARING. THEY HAVE ALSO RECOMMENDED A BEARING THREW NATIONAL BEARING AND SEALS BUT I HAVEN'T TRIED THAT YET. I HAD IT REPLACED IN NOVEMBER 2016 AND ALSO HAD PROBLEMS WITH CARMAX SAYING IT WAS MY DRIVING AND ALSO I HAD TO GO BACK AND FORTH MULTIPLE TIMES BECAUSE OF THERE FAULTY WORK. IT STARTED TO ACT UP AGAIN LOAD SQUEAL WHEN THE CLUTCH PEDAL IS DEPRESSED AND THE NOISE GOES AWAY WHEN PRESSED (AT A STOP IN NUETRAL) ALSO LOUD WHEN DRIVING WHEN CLUTCH IS RELEASED SAME NOICE. I'M NOT SURE WHO ELSE TO TALK TO ABOUT THIS ISSUE BECAUSE JEEP WAS NOT SO HELPFUL. THANK YOU.
Fuel/propulsion system, Aug 3, 2017
FUEL KEEP'S SPITTING OUT WHEN I FILL-UP WITH GAS.
Other or unspecified, Fuel/propulsion system, Jul 20, 2017
BOUGHT JEEP NEW. HAS ALWAYS NEEDED OIL BETWEEN CHANGES. CONSTANT TICKING SOUND STARTED A FEW WEEKS AGO WHILE ENGINE WAS RUNNING. MECHANIC SAYS ENGINE NEEDS TO BE REPLACED.
Air bags, Vehicle speed control, Jul 13, 2017
THE AIRBAG LIGHT COMES ON AND DINGS INTERMITTENTLY AND APPEARS TO BE NOT FUNCTIONAL. THE CRUISE CONTROL DOES NOT WORK INTERMITTENTLY.
Steering, Engine, Jun 19, 2017
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. WHILE DRIVING AT AN UNKNOWN SPEED, THE STEERING WHEEL STIFFENED AND BECAME DIFFICULT TO TURN. IN ADDITION, THE BATTERY AND OVERHEAT WARNING INDICATORS ILLUMINATED AND THE TEMPERATURE GAUGE INCREASED. THE VEHICLE WAS TAKEN TO THE DEALER (FREY MOTORS AT 409 VALLEY ST, LEWISTOWN, PA 17044) WHERE IT WAS DIAGNOSED THAT THE SERPENTINE BELT NEEDED TO BE REPLACED AND THE AIR CONDITION HOSE WAS FRACTURED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THERE WAS NO RECALL IN REFERENCE TO THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 36,580. UPDATED 08/29/17*LJ *CN
Electrical system, Jun 9, 2017
THE TIPM HAS FAILED NO TRUN SIGNALS AND OR BRAKE LIGHTS
Engine, Jun 6, 2017
EXCESSIVE OIL CONSUMPTION CAUSED ENGINE TO FAIL, HAD 4000 MILES TO NEXT OIL CHANGE AND ONLY HAD 1/2 QUART OF OIL REMAINING. NO SMOKE OR OIL ON GROUND WERE DETECTED.
Electrical system, Engine, Fuel/propulsion system, May 30, 2017, fire
I WAS DRIVING AT UNDER 10 MPH, ON A TEXAS STATE ROAD WHEN THE PLASTIC FUEL LINE WHICH IS CONNECTED TO THE UNDERSIDE OF THE BODY WITH SOME TYPE OF ADHESIVE FAILED. THIS DROPPED THE FUEL LINE DIRECTLY ON THE CATALYTIC CONVERTER, WHICH MELTED THE FUEL LINE CAUSING A FIRE THAT SPREAD TO THE ENGINE COMPARTMENT. APPARENTLY THIS IS AN ISSUE ON THE 4 DOOR MODEL WRANGLERS AS THE 2 DOOR WRANGLERS HAVE A PLATE PREVENTING THIS. THIS ISSUE SHOULD BE LOOKED AT ON ALL 4 DOOR MODELS, RANGING FROM 2008 THROUGH AT LEAST 2013. I HAVE LOOKED AT OTHER 4 DOOR JEEPS AND SEE THAT THEY HAVE THE SAME POTENTIAL ISSUE THERE IS NOTHING THAT PREVENTS THE FUEL LINE FROM COMING INTO CONTACT WITH THE EXHAUST AND POTENTIALLY CAUSING A FIRE.
Suspension, May 11, 2017
TODAY MY 2011 JEEP WRANGLER UNLIMITED WITH 22K MILES BOUGHT NEW BY MYSELF EXPERIENCED THE OSCILLATING FRONT END ISSUE COMMONLY REFERRED TO AS THE "DEATH WOBBLE". MY STEERING WHEEL SHOOK AND I HAD TO HOLD ON HIGHLY AT 60 MPH TO MAINTAIN CONTROL. I WAS TERRIFIED AND HAVE MAINTAINED THIS VEHICLE PROPERLY AND NEVER HAD IT OFF ROAD. I HAD TO PULL OVER TO A COMPLETE STOP IN HEAVY TRAFFIC TO INSPECT THE TIRES WHICH WERE FINE. APPARENTLY STOPPING THE VEHICLE, STOPPED THE OSCILLATING SUSPENSION COMPONENT(S) AND I WAS ABLE TO GET HOME SAFELY. NOW I'M AFRAID TO DRIVE THE VEHICLE MORE THAN A FEW MILES BECAUSE OF THIS SERIOUS SAFETY ISSUE. THIS IS THE FIRST EPISODE AND IT IS RELATED TO THE VERY WELL DOCUMENTED FIAT/CHRYSLER'S FAULTY DESIGNED FRONT SUSPENSION COMPONENTS ON THESE VEHICLES.
Power train, May 10, 2017
AT 73,000 MILES THE TRANSMISSION FAILED. FOR NO REASON. THE CHECK ENGINE LIGHT CAME ON. WHEN I WAS DRIVING, IT FELT LIKE THE CAR WAS SLIPPING OUT OF GEAR. NOTHING HAD BEEN DONE TO THE CAR THAT WOULD HAVE WARNED ME THAT SOMETHING LIKE THIS MIGHT HAPPEN. I WAS JUST DRIVING NORMALLY, GOING TO WORK.
Engine, Apr 19, 2017
1. LAST YEAR I HAD TO REPLACE MY ENGINE BECAUSE CHRYSLER SAID IT RAN LOW ON OIL WHICH CAUSED ENGINE DAMAGE. I HAD 11 OIL CHANGES AND PROOF OF SERVICE FROM OIL CHANGE SHOPS THAT ENTIRE YEAR. I PAID THE 8K TO PUT A NEW ENGINE IN TO GET IT OUT OF STEVENS CREEK CHRYSLER JEEP AND DODGE. I WAS TOLD TO TAKE CHRYSLER TO SMALL CLAIMS COURT. I NEVER GOT A CHANCE TO BECAUSE I COULD NOT "SERVE" ANYONE AT CHRYSLER CORPORATION PROPERLY. 2. THE NEW ENGINE THAT I BOUGHT HAD THE SAME PROBLEM. THEY DID AN OIL COMPRESSION CHECK AND IT LOST ALL OF ITS OIL IN 1000 MILES. MY CAR IS IN THE SHOP NOW. CHRYSLER WILL COME BACK AND PROBABLY REPLACE THE ENGINE FOR FREE THIS TIME. 3. WHILE MY CAR HAS BEEN IN THE SHOP THIS WEEKEND , IT WAS BROKEN INTO. BOTH WINDOWS BROKEN AND SPEAKERS STOLEN. THE DEALERSHIP SAID THEY WOULD PAY FOR THIS AND FIX IT. WHAT I WANT IS NOT A NEW ENGINE. I WANT MY MONEY BACK FOR THE ENTIRE JEEP SINCE THEY SOLD ME A CAR THAT HAS HAD TWO BLOWN ENGINES NOW AND I HAVE ALL THE RECIEPTS TO PROVE THE FIRST TIME I WAS NOT AT FAULT. I DO NOT WANT TO TAKE CHRYSLER TO SMALL CLAIMS. I WANT IT DONE FOR ME. I CANNOT GET TO THE RIGHT PEOPLE AT CHRYSLER IN ORDER TO PUSH THIS FURTHER. I SPOKE TO A FEW LAWYERS AND THEY SAID IT ISNT NECCESARILY A LEMON LAW CASE BUT IT IS MORE OF A DEALERSHIP/CHRYSLER WARRANTY CASE. WHAT CAN I DO? THANK YOU. HERE IS A LINK TO MY RECEIPTS FOR OIL CHANGES (I WILL PUT RECEIPTS UP ON SERVER FOR COSTS SOON) HTTPS://WWW.DROPBOX.COM/SH/VH0B4CXXKCB36AT/AABTPUWDK1ZVC3FRHXD6YJTTA?DL=0
Steering, Other or unspecified, Apr 18, 2017
DEATH WOBBLE, DEALERSHIPS ARE NOT TELLING BUYERS THIS MAY BE A PROBLEM WITH THEIR JEEP. I HAVE DEVELOPED THIS PROBLEM WITHOUT KNOWING WHAT IT WAS AND WAS A TERRIBLE EXPERIENCE. WILL NOT DRIVE IT ON THE HIGHWAY ANYMORE AND CHECKED TO HAVE IT FIXED AND THEY WANT $700! THAT IS NOT RIGHT, ESPECIALLY IF THEY ARE NOT SURE IT WILL FIX IT.
Other or unspecified, Mar 30, 2017, fire
WHILST PARKED ON DRIVEWAY WAITING FOR THE ELECTRIC GATE TO OPEN TO CONTINUE ON TO WORK (ENGINE RUNNING WITH HEATED SEATS ON AND REAR WINDOW HEATER ON), FIRE STARTED IN ENGINE COMPARTMENT, BURNING JEEP WRANGLER 2011 RUBICON TO THE GROUND. JEEP WAS A DAILY DRIVE, ONLY MODIFICATION WAS 2" LIFT WHICH WAS ON THE JEEP WHEN PURCHASED FROM PERKINS MOTORS COLORADO SPRINGS CO. PERKINS MOTORS ARE A CHRYSLER DEALER, JEEP WAS FULLY INSPECTED AND UP TO DATE WITH ALL RECALLS, SERVICES AND OIL CHANGES
Electrical system, Exterior lighting, Visibility/wiper, Mar 26, 2017
RANDOMLY WHILE DRIVING WIPERS, LIGHTS LOCKS AND HORN WILL OPERATE. THIS ALSO HAPPENS SOMETIMES WHEN THE DOORS ARE OPENED WHILE STATIONARY. IT HAS BECOME PROGRESSIVELY FREQUENT. I BELIEVE IT TO BE THE TIPM BASED ON THOUSANDS OF OTHER COMPLAINTS.
Fuel/propulsion system, Mar 24, 2017
EVERY TIME I FILL UP MY GAS TANK IT CLICKS ONCE TO SHUT OFF AND THEN FUEL COMES SHOOTING OUT LIKE A GEYSER. I HAVE TRIED PUMPING SLOWLY AND ALL DIFFERENT POSITIONS WITH NOZZLE AND THAT DOESN'T HELP. A HUGE AMOUNT OF GASOLINE SPITS OUT EVERYWHERE.
Steering, Mar 24, 2017
FRONT END: I REPLACED TRACK BAR AND STEERING DAMPER AT 27,221 MILES ON THE VEHICLE. BAR BENT UNDER NORMAL DRIVING AND ROAD CONDITIONS WHICH IS UPON PAVED ROADS. THIS CAR DOESN'T GO OFF ROAD AND I REPLACED A PART THAT SHOULD LAST FOR WELL OVER THIS SHORT MILEAGE LIFE. IN THE SERVICE END OF THE BUSINESS (AT THE JEEP DEALER) THIS WAS CALLED "THE TIRE DEATH ROLL" FOR WHEN THIS HAPPENS ALL MANOR OF VEHICLE CONTROL IS MINIMAL. I EXPERIENCED THIS 3 TIMES UPON MY DRIVE OUT OF TOWN FOR A TRIP AS I WAS AT HIGHWAY SPEEDS AND THIS WOULD HAPPEN AS I MADE CONNECTIONS FROM ONE FREEWAY SYSTEM TO ANOTHER. I TOOK THE CAR IN TO FIND OUT WHAT WAS WRONG SO IT COULD BE FIXED AND THEN FINISHED MY TRIP. I HAVE REPORTED THIS TO THE FIAT CHRYSLER GROUP TO REIMBURSE ME FOR THE COSTS ASSOCIATED FOR FIXING AN INFERIOR PART. THERE RESPONSE WAS SINCE I DIDN'T PURCHASE AN "EXTENDED VEHICLE WARRANTY: IT'S NOT THEIR PROBLEM. I HAVE GONE OUT TO GOOGLE "TIRE DEATH ROLL" ON JEEPS AND IT SEEMS PRETTY COMMON, WHICH SEEMS PRETTY NEGLIGENT ON THEIR END. IF IT'S A "KNOW ISSUE", THEN WHEN CAR COME IN FOR SERVICE OR RECALLS THEY SHOULD LOOK AT THE "BAR AND DAMPER" SINCE IT SEEMS TO DIE PRETTY QUICKLY IN JEEPS AND NEED TO BE REPLACED COMMONLY. THIS REMINDS ME OF THE EXPLORER AND IT "ISSUES FOR MANY YEARS". I TOLD THE FIAT CASE WORKER" THAT THE CAR ONLY HAS 27,221 MILES ON IT. YES THE CAR IS 6 YEARS OLD BUT RARELY DRIVEN, AND FRONT END STEERING PARTS SHOULD LAST LONGER THAN WHAT I EXPERIENCED, EXTENDED WARRANTY OR NOT. NO ONE WANT TO EXPERIENCE LOSS OF VEHICLE CONTROL ON A HIGHWAY RAMP AT 50 OR 60 MILES AND HOUR ON A SMOOTH CURVE IN THE ROAD. THIS "TIRE DEATH ROLL" EXPERIENCE HAPPENS WHEN THE CAR IS BEING DRIVEN ON A HIGHWAY IN MY INSTANCE, NOT WHEN ONE TURNS AT INTERSECTION LIGHTS.
Other or unspecified, Mar 8, 2017
MY 2011 JEEP WRANGLER OVERFLOWS GASOLINE EVERYTIME I FILL UP AT THE PUMP AND I'M FINDING OUT THAT I'M NOT THE ONLY ONE, WHILE JEEP DENIES IT! I SPOKE WITH THE EPA AND THEY ASK ME TO ALSO MAKE YOU AWARE OF IT. I HAVE PAID FOR IT TO BE "REPAIRED" AT THE DEALERSHIP ON 2 OCCASIONS AND IT STILL CONTINUES. I LIVE IN NJ AND YOU CAN NOT PUMP YOUR OWN GAS (BESIDES I'M HANDICAPPED), SO IT'S OUT OF MY CONTROL AND MY CAR AND OUR ENVIRONMENT IS GETTING RUINED FROM GASOLINE. I CAN ONLY IMAGINE THE MANY OTHER JEEP WRANGLERS THAT ARE DESTROYING OUR ENVIRONMENT WITH THE SPILLED GAS! I SUBMITTED A PICTURE, BUT I WISH IT COULD BE ONE OF THE SEVERAL VIDEOS I TOOK. PLEASE HELP US!
Air bags, Mar 3, 2017
MY AIRBAG WARNING LIGHT HAS BEEN RANDOMLY COMING ON WHILE DRIVING. I RESEARCHED THE TOPIC TO FIND OUT THAT THE CLOCKSPRING WAS OFTEN THE CAUSE OF THIS. I FILLED OUT A COMPLAINT MENTIONING THE CLOCKSPRING. SHORTLY AFTER, AND PERHAPS COINCIDENTALLY, I RECEIVED NOTICE FROM CHRYSLER THAT MY CLOCKSPRING WARRANTY HAD BEEN EXTENDED TO 15 YEARS/UNLIMITED MILES. I TOOK THE WRANGLER INTO THE DEALER AND DIAGNOSTICS SUGGESTED THEY NEEDED TO CHANGE THE ORC (OCCUPANT RESTRAINT CONTROLLER) MODULE. I ASKED THEM TO HOLD OFF ON THE REPAIR AND I WOULD DO SOME RESEARCH. THAT IS MY CURRENT STATUS.
Air bags, Feb 28, 2017
TL* THE CONTACT OWNS A 2011 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Air bags, Feb 27, 2017
I'VE TAKEN MY JEEP IN TO THE DEALERS SINCE THE RECALL AND THE DEALERSHIP IS TELLING ME THAT THERE IS NO REMEDY TO THE PROBLEM. IT'S BEEN OVER 6 MONTHS SINCE THE RECALL AND I WOULD LIKE TO HAVE IT REPLACED, OR REPAIRED BEFORE DEVASTATING HAPPENS.
Air bags, Feb 26, 2017
AIRBAG LIGHT COMES ON INTERMITTENTLY
Service brakes, Feb 20, 2017
BRAKE PEDAL ISSUE. BRAKES ARE NEW, BUT PEDAL IS SOFT. CREATES A STOPPING ISSUE AS IT IS DIFFICULT TO DETERMINE AND TIME THE STOPPING DISTANCE WITHOUT INCREASING BRAKING PRESSURE. HAPPENS AT ALL SPEEDS, BUT MOST NOTICEABLE AT LOW SPEEDS BELOW 30MPH.