2012 Jeep Wrangler
Problems, recalls and owner-reported issues
Power train is the leading concern among 833 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Wrangler model years with reports.
Of the 2012 reports, 22 involved a crash and 19 involved a fire. 22 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Steering, hydraulic power assist, hose, piping, and connectionsJun 4, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Jeep Wrangler vehicles equipped with a 3.6L engine and an automatic transmission and manufactured January 23, 2011, through February 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid.
A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall began on September 23, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N28.
Campaign 13V234000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Representative owner complaints: electrical system
147 reports, newest first. Show all
Electrical system, Jul 29, 2015
2012 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO VEHICLE FAULTY INSTRUMENT CLUSTER REPLACEMENT. *SMD THE CONSUMER STATED HE LOST ALL POWER TO THE HORN, LIGHTS, DIRECTIONAL SIGNALS AND WINDSHIELD WIPERS. AFTER DAYS, CHRYSLER REPLACED THE INSTRUMENT CLUSTER. *JB
Electrical system, Jul 14, 2015
VEHICLE STALLED (ENGINE QUITE RUNNING) THEN JERKED BACK ON. AT FIRST IT WOULD ONLY DO THIS OCCASIONALLY. NOW IT DOES IT FREQUENTLY IN ALL GEARS (SIX SPEED MANUAL).
Electrical system, Electronic stability control (ESC), Jul 9, 2015
INOP BATTERY, A/C AND HEAT BLOWER, ALARM SECURITY LIGHT, WINDOWS INOP INTERMEDIATELY
Electrical system, Engine, Jul 8, 2015
WE HAVE HAD MULTIPLE TIMES WHERE THE ENGINE WILL STALL AT IDLING OR LOW RPM'S. WE HAVE HAD THE VEHICLE AT THE DEALER 4 TIMES NOW AND OF COURSE THEY CANNOT DIAGNOSE THE PROBLEM. YESTERDAY, THEY CAR WOULD SIMPLY NOT START AT ALL AND IT ONLY HAS 28,000 MILES.
Electrical system, Exterior lighting, Visibility/wiper, Jul 7, 2015
THE WINDSHIELD WIPERS, DIRECTIONAL SIGNALS, HORN, STEERING WHEEL RADIO CONTROLS, HEADLIGHTS FAILED AND REAR BACK POWER WINDOW WOULD NOT GO UP- THIS HAPPENED WHILE DRIVING IN THE RAIN.
Electrical system, Electronic stability control (ESC), Engine, May 28, 2015
APPROX 4 MONTHS AND 3700 MILES OF HAVING MY 2012 JEEP WRANGLER SAHARA UNLIMITED, DURING REGULAR DRIVING ALL DASH LIGHTS CAME ON, THE WARNING CHIMES WERE ON, ALL GAUGES DROPPED AND CONTINUED TO FLASH, THE VEHICLE SLOWED DOWN AND THE LIGHTS REMAINED FLASHING AND FLICKERING FOR ABOUT ANOTHER 20 SECONDS I COULDN'T ACCELERATE. THIS HAS HAPPENED OVER 30 TIMES SINCE THEN AND ALMOST CAUSED A SERIOUS ACCIDENT ON THE INTERSTATE. THIS STILL CONTINUES TO HAPPEN REGULARLY AND AFTER SHOWING THEM 2 VIDEOS ON SEPARATE OCCASIONS DEALERSHIP SAYS THEY CAN'T DUPLICATE THE PROBLEM SO THERE IS NOTHING THEY CAN DO. NOW AT 47000 MILES MY WARRANTY IS GONE AND THIS TIME WHEN IT HAPPENED THE CHECK ENGINE AND AIRBAG REMAINED ON. I DON'T KNOW IF THE TWO ISSUES ARE RELATED OR ARE SEPARATE, BUT NOW IT KIND OF "SPUTTERS AND PUT-PUTS" WHEN ITS IN PARK AND WON'T ACCELERATE PROPERLY. DEALERSHIP WANTS $150.00 JUST TO LOOK AT THIS ISSUE AGAIN AND TELL ME THEY CAN'T DUPLICATE THE FAULT. THIS IS A SERIOUS SAFETY ISSUE; IT HAS NEVER BEEN DRIVEN OFF ROAD, IS GARAGE KEPT, AND NOT USED EVERYDAY. I DON'T WANT MY JEEP TO CATCH FIRE OR CONTINUE TO PUT ME AND MY CHILDREN IN A POSITION WHERE WHEN COULD GET HURT BECAUSE OF THESE ISSUES. IF ANYONE ELSE HAS HAD THESE ISSUES ANY HELP WOULD BE APPRECIATED.
Electrical system, Other or unspecified, Visibility/wiper, May 12, 2015
I HAVE A 2012 JEEP WRANGLER UNLIMITED WITH 40K MILES. AROUND 15K MILES, I STARTED EXPERIENCING ISSUES WITH THE DRIVER SIDE AND FRONT WINDSHIELD HEATING/DEFROSTING NOT WORKING. HEATING WORKS ON THE PASSENGER SIDE, BUT NOT ON THE DRIVER'S SIDE SEATING OR WINDSHIELD AREAS. THIS ISSUE CREATES A COMFORT PROBLEM DURING COLD DAYS DUE TO NO HEAT ON THE DRIVER'S SIDE BUT MORE IMPORTANTLY, CREATES A SAFETY ISSUE BECAUSE THE FRONT WINDSHIELD DOES NOT DEFROST PROPERLY WITHOUT SUFFICIENT HEAT, CREATING UNSAFE DRIVING SCENARIOS. THIS ISSUE WAS INTERMITTENT AT FIRST, BUT OVER THE PAST 20K MILES HAS BECOME A FREQUENT COMFORT AND SAFETY ISSUE. THIS DEFECT/ISSUE/DESIGN FLAW IS A KNOWN PROBLEM WITH THE CURRENT WRANGLER UNLIMITED AS A NUMBER OF OTHERS I KNOW WITH THE SAME VEHICLE EXPERIENCE THIS ISSUE AND YOU CAN FIND ENDLESS COMPLAINTS OF THE ISSUE ON LINE. MY DEALER ALSO EXPLAINED THEY RECEIVE FREQUENT COMPLAINTS FOR THIS PROBLEM. I BROUGHT MY JEEP TO THE DEALERSHIP. THEY EXPLAINED I NEED THE HEATING CORE REPLACED, AND DUE TO ITS LOCATION BEHIND THE DASHBOARD WILL COST ME $1000+ TO REPAIR, PRIMARILY DUE TO THE LABOR REQUIRED TO PULL OFF THE DASHBOARD AND OTHER CAR PARTS TO REACH AND REPLACE THE HEATING CORE. THIS ISSUE SHOULD BE A RECOGNIZED SAFETY RECALL OR SERVICE BULLETIN BY JEEP/CHRYSLER WITH NO OUT OF POCKET REPAIR EXPENSE FOR THE VEHICLE OWNERS WHO EXPECT TO RECEIVE SAFE, HIGH QUALITY, WELL DESIGNED PRODUCTS FROM JEEP/CHRYSLER.
Electrical system, Apr 28, 2015
WINDSHIELD WIPERS CAME ON BY THEMSELVES, HEADLIGHTS STARTED FLASHING, THE DASH LIGHTS ALL CAME ON AND THE VEHICLE STALLED. *TR
Power train, Electrical system, Engine, Apr 24, 2015
I HAVE HAD AT LEAST 100 TIMES WHERE MY JEEP HAS STALLED AND JUST STOPPED RUNNING. IT HAS HAPPENED WHEN I HAVE SLOWED DOWN, AND HAS STOPPED IN INTERSECTIONS. IT HAS STOPPED WHEN STARTING FROM A STOP ETC. I HAVE HAD NUMEROUS MANUAL TRANSMISSION CARS AND THIS HAS NEVER HAPPENED. IT SCARES ME , AND MAKES ME FEAR FOR MY LIFE. I HAVE CHANGED THE WAY I DRIVE BECAUSE OF IT, WITH THE FEAR OF WORRYING MY JEEP WILL JUST STOP RUNNING , WHEN I PULL OUT INTO TRAFFIC. I HAVE HAD THE SWITCHES IN THE CAR NOT WORK, AND FUNCTION ERRATICALLY. LIGHTS STAY ON, WHEN TURNED OFF, AFTER TURNING THEM OFF NUMEROUS TIMES, THEY FINALLY GO OUT. I HAVE HAD MY BREAKS RESPOND ODDLY, AND GET WEAK. I HAVE HAD THE HEATER NOT COME ON, THEN TURN SWITCH AGAIN AND IT WORKS. HAVE HAD DEFROST SOME ON WHEN DEFROST WAS OFF. NUMEROUS ELECTRICAL FUNCTIONS, MALFUNCTION. I DON'T BOTHER WITH JEEP, AS MY MILEAGE IS OVER 36,000- NO MORE WARRANTY, BUT THESE THINGS BEGAN, ABOUT A MONTH OR TWO INTO JEEP OWNERSHIP. THESE PROBLEMS USED TO BE INFREQUENT, BUT NOW THIS POWER FAILURE HAPPENS OFTEN. SOME DAYS IT HAPPENS 4-5 TIMES. PLEASE HELP ME WITH THIS MATTER, I DO NOT WANT TO BE INJURED OR KILLED, DUE TO THIS PROBLEM. I ALSO DO NOT WANT MY FAMILY OR SOMEONE ELSE'S HURT ,BECAUSE OF IT EITHER. I STARTED DOING RESEARCH ABOUT THESE ISSUES AND FIND I AM NOT THE ONLY ONE, IT IS COMMON. I ALSO HAVE A WHISTLE IN THE BRAKE LINE, VACUUM I THINK??? IT CAUSES THE BREAKS TO NOT BE STRONG AT TIMES. I HAVE HAD MY BRAKES COMPLETELY REPLACED AND THIS CONDITION PERSISTS, IT ALSO SEEMS MANY WITH MY MODEL OF JEEP EXPERIENCE THIS AS WELL. ALL OF THE HINGES ON THE DOORS ARE RUSTING FROM THE INSIDE OUT, AS WELL, I SEE THE PAINT BUBBLING UP . *TR
Electrical system, Apr 23, 2015
WHILE DRIVING, THE ENGINE, POWER STEERING AND POWER BRAKES ALL WENT OUT. THE FIRST DEALERSHIP SAID IT WAS DEFECTIVE BATTERY TERMINALS, THE NEXT 2 AGREED IT WAS THE TIPM FOR THE VEHICLE. WHEN THE START/RUN RELAY IS MOVED AT ALL, THE VEHICLE SHUTS DOWN. DODGE/CHRYSLER/JEEP HAVE REPORTED THE PART ON BACKORDER AND HAVE NO ESTIMATE AS TO WHEN IT WILL BE AVAILABLE. *TR
Electrical system, Exterior lighting, Visibility, Apr 13, 2015
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE LEFT AND RIGHT TURN SIGNAL SWITCH AND THE WINDSHIELD WIPERS FAILED TO OPERATE. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000.
Electrical system, Apr 13, 2015
JEEP. CONSUMER WRITES IN REGARDS TO NO REPAIRS PERFORMED ON VEHICLE FOR THE HEATED POWER SIDE VIEW MIRROR WIRE HARNESS RECALL. HOWEVER, HE WAS GIVEN A DOCUMENT TO SIGN. *SMD
Electrical system, Visibility/wiper, Apr 3, 2015
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Mar 28, 2015
FAULTY TIPM. SINCE BUYING THE JEEP BRAND NEW IT HAS DONE WEIRD THINGS (IE: LOCKS WON'T WORK, WINDOWS WON'T WORK, RADIO WON'T WORK) BUT IF I JUST TURNED THE JEEP OFF AND BACK ON THE PROBLEM WENT AWAY. HOWEVER, NOW MY LOCKS QUIT WORKING ALL TOGETHER AND ONLY SOLUTION IS REPLACE THE TIPM BUT I DIDN'T KNOW THAT WAS THE PROBLEM THE WHOLE TIME UNTIL NOW AND NOW THE JEEP IS OUT OF IT'S WARRANTY AND COST $1000 TO FIX. *TR
Electrical system, Mar 22, 2015
P61-NHTSA 14V-631 I RECEIVED A RECALL NOTICE (REFERENCE ABOVE) AND CALLED MY DEALER TO FIX SAME. WAS TOLD NO PARTS AVAILABLE TO CALL BACK IN 6 MONTHS. CALLED BACK AND WAS TOLD THEY STILL DO NOT HAVE PARTS. I BELIEVE THIS IS UNREASONABLE. DEALER: BRUNSWICK AUTO MART, 3031 CENTER ROAD, BRUNSWICK, OHIO. *TR
Electrical system, Mar 20, 2015
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/21/15*CN UPDATED 10/9/15 *JS
Electrical system, Visibility, Mar 12, 2015
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Visibility, Mar 10, 2015
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Visibility/wiper, Mar 9, 2015
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) AND STATED THAT THE PARTS WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER DID NOT GIVE A SPECIFIC DATE WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Mar 9, 2015
TL*THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM) HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO PROVIDE AN ESTIMATED TIME FRAME FOR WHEN THE PARTS WOULD BECOME AVAILABLE.
Electrical system, Engine, Mar 5, 2015
2012 JEEP WRANGLER SPORT 3.6L VEHICLE DOES NOT START AT RANDOM. VEHICLE HAS STALLED AT HIGHWAY SPEEDS. ALL ELECTRICAL WILL TURN ON BUT JEEP WILL NOT CRANK OVER OR MAKE ANY ATTEMPT TO START. WIPERS TURN ON, THEIR OWN. BATTERY, AND STARTER HAVE BOTH BEEN CHECKED. EVIDENCE LEADS TO FAULTY TIPM SENSOR BUT BECAUSE THE CHRYSLER DEALERSHIP CAN NOT DUPLICATE THE ERROR AFTER 5 TRIES THEY SAID THEY CAN NOT REPLACE THE TIPM. DEALERSHIP STATES THEY CAN NOT JUST THROW PARTS AT IT TO FIX THE ISSUE EVEN WITH HUNDREDS TO THOUSANDS OF OTHER CHRYSLER PRODUCTS HAVING THE SAME ISSUE. *TR
Steering, Power train, Electrical system, Visibility, Feb 12, 2015
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V234000 (POWER TRAIN, STEERING) AND 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PARTS TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Visibility, Jan 13, 2015
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Electrical system, Dec 30, 2014
I UNDERSTAND THAT THIS MAY NOT BE IN THE NHTSA'S ARENA BUT I WASN'T SURE WHERE ELSE TO TURN. AROUND THE 21ST OF NOVEMBER 2014 THE HEADLIGHTS, BLINKERS, CABIN LIGHTING AND CRUISE CONTROL STOPPED WORKING. I TOOK THE VEHICLE INTO CAPITAL CHRYSLER JEEP DODGE IN GARNER NC ON THE 25TH OF NOVEMBER. THE DEALERSHIP DIAGNOSED THE PROBLEM AS AN ELECTRICAL CLUSTER IN THE INSTRUMENT PANEL SHORTING OUT. THE PART IS AN EXCHANGE PART AND ONE OF CHRYSLER'S VENDORS WOULD SEND A NEW PART CALIBRATED TO MY MILEAGE TO REPLACE MY SHORTED CLUSTER AND THEY WOULD SEND MY CLUSTER BACK TO BE REPAIRED. MY VEHICLE WAS NOT ALLOWED TO BE DRIVEN, DESPITE PHYSICALLY WORKING, BECAUSE THE NEW CLUSTERS MILEAGE HAD TO MATCH THE VEHICLES MILEAGE AND THEY HAD ALREADY SUBMITTED THE MILEAGE TO THE VENDOR. AROUND THE 5TH OF DECEMBER I WAS INFORMED THAT THE PART WAS NOT GOING TO SHIP FROM THE VENDOR UNTIL THE 19TH OF DECEMBER. ON THE 19TH I WAS INFORMED BY CAPITAL CHRYSLER JEEP DODGE THAT THE PART HAD NOT BEEN SHIPPED BY THE VENDOR AND THAT THEY WEREN'T EXPECTING THE PART UNTIL AFTER THE NEW YEAR. TODAY I RECEIVED AN UPDATE THAT THE PART IS NOT EXPECTED TO SHIP UNTIL THE 12TH. MY CASE NUMBER WITH CHRYSLER IS [XXX] AND I GIVE YOU PERMISSION TO CONTACT THEM ABOUT THIS INCIDENT. THE PART CAUSES THE LIGHTS AND BLINKERS TO NOT WORK. CHRYSLER IS PUTTING CARS ON THE ROAD THAT THEY AREN'T ABLE TO REPAIR TO A SAFELY DERIVABLE CONDITION IN A REASONABLE PERIOD OF TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Electrical system, Nov 23, 2014, fire
WAS SLEEPING AND WOKE UP TO A POPPING NOISE THAT HAPPENED TO BE MY JEEP UP IN FLAMES AT APPROX 4:30 AM. CALLED CHRYSLER THEY CAME OUT N TOLD ME IT WAS ELECTRICAL NEAR THE BATTERY. I HAD NO AFTERMARKET ELECTRICAL TO CAUSE THIS. CHRYSLER IS NOT DOING ANYTHING TO HELP ME. I LOST MY JEEP. I AM AT A LOSE OF WORDS, MY JEEP WAS MY BABY... VERY DISAPPOINTED IN CHRYSLER AND DON'T KNOW WHAT STEPS TO TAKE FOR THEM TO HELP ME OR RECTIFY THE ISSUE. PLEASE HELP. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR