2012 Jeep Wrangler
Problems, recalls and owner-reported issues
Power train is the leading concern among 833 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Wrangler model years with reports.
Of the 2012 reports, 22 involved a crash and 19 involved a fire. 22 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Steering, hydraulic power assist, hose, piping, and connectionsJun 4, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Jeep Wrangler vehicles equipped with a 3.6L engine and an automatic transmission and manufactured January 23, 2011, through February 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid.
A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall began on September 23, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N28.
Campaign 13V234000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Representative owner complaints: electrical system
147 reports, newest first. Show all
Electrical system, Nov 20, 2014
PARKED VEHICLE IN GARAGE ON SATURDAY AFTERNOON. WENT TO START IT BACK UP AND THE VEHICLE HAD NO DASH LIGHTS, TURN SIGNALS, HORN, BRAKELIGHTS, HEATED SEATS, ETC. HAD IT TOWED TO DEALERSHIP ON MONDAY OCTOBER 20TH. THE DEALER SAID THAT THE CLUSTER WAS OUT AND IT WOULD TAKE A FEW DAYS TO GET ONE. AT THE END OF THE WEEK THEY TOLD US IT WOULD BE NOV 1ST. I CHECKED IN ON OCT 30 AND THE DEALERSHIP SAID THE PART WAS NOW TENTATIVELY SCHEDULED FOR NOV 22. OPENED A CASE WITH JEEP AND HAVE A CASE MANAGER WHO TOLD ME TODAY THAT THE NEW TENTATIVE DATE IS NOV 28. THE PARTS SEEM TO BE UNAVAILABLE AND OUR JEEP HAS BEEN INOPERABLE FOR 33 DAYS WITH NO END IN SIGHT. *TR
Electrical system, Nov 19, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE INSTRUMENT PANEL CLUSTER FAILED TO WORK. THE CONTACT NOTICED AN INTERMITTENT SHORT OCCURRING UPON ACTIVATING THE PARKING LIGHTS, FOG LIGHTS, HEADLIGHTS, AND TAIL LIGHTS. THERE WERE ALSO NO AUDIO CONTROLS, THE HORN WOULD NOT SOUND, AND THE POWER STEERING WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO HELD THE VEHICLE FOR SEVERAL WEEKS AND INDICATED THAT THE INSTRUMENT CLUSTER WAS NOT AVAILABLE. THE CONTACT WAS NOT GIVEN A TIMEFRAME AS TO WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,500.
Electrical system, Nov 5, 2014
TOTAL INTEGRATED POWER MODULE (TIPM) FAILURE CAUSED THE STARTER MOTOR TO BURN OUT AND FRIED THE TIPM. *TR
Electrical system, Electronic stability control (ESC), Engine, Oct 20, 2014
2012 JEEP WRANGLER UNLIMITED SPORT; 1ST INCIDENT WITH HOT OIL MESSAGE, RESULTED IN DEALERSHIP FIXING THE RECALL THEY ALL OF A SUDDEN HAD PARTS FOR (THAT WERE ON BACK ORDER FOR MONTHS-AND FOR A RECALL). WHEN I TOLD THE DEALERSHIP I HAD A CASE ID WITH CHRYSLER, THEY CHANGED THEIR TUNE AND HAD THE PART(S). THIS WAS AT 26000 MILES. 2ND INCIDENT: I HAD DRIVEN TO NY FROM SC WITH NO ISSUES WHILE DRIVING. NEXT DAY, COLD START, HOT OIL WARNING. TOOK TO A LOCAL AUTO REPAIR SHOP AND THEY "CLEARED THE ERROR" STATING THERE WAS NO APPARENT CAUSE AND THEY "DIDN'T KNOW WHY" THE ERROR OCCURRED. 3RD INCIDENT: CALLED DEALERSHIP I BOUGHT THE JEEP FROM AND TOLD THE GUY (WHOM I KNOW BY NAME) THAT I WAS HAVING THE SAME PROBLEM, "HOT OIL MESSAGE." HE STATED, "HOT OIL MESSAGE, I DON'T KNOW WHAT YOU'RE TALKING ABOUT!" REALLY??? HE WAS CLEARLY LYING, AND I KNEW RIGHT THEN HE WAS OF NO HELP TO ME. SO, I WENT TO THE NEAREST CHRYSLER IN A TOWN 15 MINUTES AWAY WHERE I HAD MOVED TO AS IT WAS CLOSER ANYWAY...LETTING THE LIAR-PART GO, THINKING THE OTHER DEALERSHIP WOULD SURELY DO THE RIGHT THING. THIS IS AT 34000 MI. THE DEALERSHIP HAS MY JEEP CURRENTLY AND TOLD ME TODAY THAT THE DEALERSHIP I BOUGHT IT FROM WROTE "ADDED COMPUTER TO JEEP," AS THE SUPPOSED FIX FOR THE ORIGINAL ISSUE (RECALL). THE GUY AT THE CLOSEST DEALERSHIP TOLD ME THE COMPUTER WOULDN'T EVEN "TALK" TO HIM SO HE COULDN'T DIAGNOSE THE PROBLEM UNTIL HE FIGURES OUT HOW TO GET THE 1ST COMPUTER TO "TALK" TO HIM SO HE CAN GET TO THE 2ND COMPUTER AND TRY TO DIAGNOSE AN ISSUE WITH THE 2ND COMPUTER. GOT A CALL THIS AFTERNOON THAT IT WAS DRIVEN AROUND TOWN WITH NO PROBLEMS AFTER CLEARING THE ERROR MESSAGE AGAIN. AWAITING FINAL RESULTS NOW. I'M 2000 MILES AWAY FROM BEING OUT OF WARRANTY. RESEARCHING INTERNET REVEALS NUMEROUS ACCOUNTS OF SAME ISSUE WITH MANY PEOPLE BARELY ESCAPING ENGULFED IN FLAMES JEEPS. THIS IS AN ISSUE. CLASS ACTION SOUGHT. *TR
Electrical system, Air bags, Oct 18, 2014
ONE MORNING THE CONTROLS, HORN, & I'M ASSUMING, AIRBAG STOPPED WORKING (NO LIGHTS OR FUNCTIONALITY). JUST NOTICED THE FIRST TIME GOING OUT FOR THE DAY. THE REMOVABLE HARD TOP PANELS WHERE OFF, AND SOME DEW WAS PRESENT IN THE AIR EARLIER THAT MORNING.... BUT IT'S A JEEP. THE HORN HONKED FROM THE STEERING WHEEL ONCE AND THEN NO MORE. IT DOES STILL WORK WHEN LOCKING THE DOORS AND SUCH REMOTELY. *TR
Electrical system, Sep 18, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. WHILE DRIVING 2 MPH, THE ENGINE WARNING INDICATOR ILLUMINATED, THE VEHICLE BACKFIRED, AND THEN STALLED. THE DEALER STATED THAT THE TIPM MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 47,263.
Electrical system, Engine, Jun 29, 2014
THE ENGINE HAS ALWAYS HAD A TICKING SOUND. IT'S BEEN EVALUATED AS A HEAD REPLACEMENT. THE ENGINE LIGHT HAS BEEN ON FOR MONTHS. MISFIRE #2 CYLINDER IS THE CODE. *TR
Electrical system, Jun 16, 2014
IGNITION SWITCH ? I WAS DRIVING WITH MY FAMILY AND THE CAR SHUT ITSELF OFF. THE ENGINE STOPPED, THE DASH PANEL FLICKERED, AND THEN I LOST ALL POWER. THE BRAKES STARTED LOSING PRESSURE AND MY SWAYBAR DISCONNECT BECAME DISCONNECTED. 1.5 SECONDS LATER THE JEEP CAME ALIVE AND I HAD ALL THE LIGHTS ON THE DASH LIGHT UP WITH WARNING BELLS LIKE YOU DO WHEN YOU START THE VEHICLE. THIS HAPPENED 13 OR SO TIMES ON THE WAY HOME. IT'S CURRENTLY AT THE DEALER GETTING FIXED. WHILE I WAS THERE THIS MORNING THERE WERE 3 OTHERS WITH CHRYSLER GROUP VEHICLES WITH THE SAME PROBLEM. THE JEEP FORUMS ALSO HAVE SEVERAL POSTS ABOUT THIS. *TR
Electrical system, Visibility/wiper, Mar 11, 2014
PURCHASED MY JEEP WRANGLER IN MAY OF 2012. SINCE PURCHASE THERE HAS BEEN NUMEROUS INSTANCES OF THE WIPERS TURNING ON WHEN IN THE OFF POSITION. WIPERS MAKE A SINGLE PASS AND STOP. THIS PROBLEM OCCURS AT ALL SPEEDS. IT ALSO OCCURS AT TIMES WHEN THE TURN SIGNAL IS ACTIVATED. I BROUGHT IN FOR SERVICE AND THE DEALER REPLACED A SWITCH. BUT NOW THE PROBLEM IS BACK AGAIN. ALSO, WHEN STOPPED I AM UNABLE TO VIEW VIDEOS ON THE DVD PLAYER. THE PLAYER HAS BEEN REPLACED, BUT NOW IT IS DOING THE SAME THING.
Electrical system, Engine, Feb 20, 2014, fire
AFTER COMMUTE OF 35 - 40 MINUTES FROM WORK I PULLED INTO MY GARAGE AND CLOSED THE DOOR DOWN FOR THE NIGHT AS USUAL AND WENT INSIDE . I DID SMELL A SLIGHT BURNING SMELL BUT THOUGHT IT WAS RELATED TO OUTSIDE FRIDGE THAT FAILED. AFTER BEING INSIDE A FEW MINUTES WE HEARD A NOISE COMING FROM THE GARAGE. I WENT TO CHECK IT OUT AND FOUND THE STARTER ON THE JEEP WAS SPINNING ON ITS OWN. MY WIFE NOTICED SMOKE AND THEN FLAMES UNDER JEEP. I MANAGED TO GET JEEP OUT OF GARAGE AND FIRE PUT OUT AND DISCONNECTED THE BATTERY. THE FIRE WAS BASICALLY CONTAINED TO THE AREA AROUND THE STARTER AND RELATED WIRING/HOSES. THE JEEP DEALER PICKED UP THE JEEP AND HAS IT NOW. I CONTACTED JEEP FACTORY CUSTOMER REPRESENTATIVE REP WITH THE SPECIFICS OF THE INCIDENT AND WAS TOLD MY FILE WOULD BE TURNED OVER TO THE "SPECIAL INVESTIGATIONS" DEPARTMENT. I CAN'T IMAGINE WHAT THE OUTCOME OF THIS INCIDENT WOULD BE HAD WE NOT HEARD THE NOISE COMING FROM THE GARAGE OR IF MY COMMUTE HAD BEEN AN ADDITIONAL 20 -30 MINUTES LONGER. *TR
Electrical system, Visibility/wiper, Feb 17, 2014
MY SON PURCHASED (LEASED) HIS FIRST NEW VEHICLE (JEEP WRANGLER) IN MID-2012. IT DEVELOPED A PROBLEM WITH THE WINDSHIELD WIPERS AS THEY WILL NOT TURN ON. THIS CONCERNED ME AS THIS COULD BE A SAFETY ISSUE IF HE WERE TO DRIVE THE JEEP IN SNOW OR RAIN. INITIALLY, THE DEALER'S SERVICE DEPARTMENT MIS-DIAGNOSED THE PROBLEM AND WE WERE TOLD THE WIPER MOTOR NEEDED REPLACED. ONCE THAT WAS REPLACED, WE ARE NOW TOLD THE TIPM MODULE IS BAD AND THE PART IS ON NATIONAL BACKORDER. I CALLED CHRYSLER FOR HELP (MINIMAL SUPPORT FROM DEALER AS THEY ASKED ME TO FOLLOW-UP) AND IT APPEARS THE ORDER # THE DEALERSHIP PROVIDED ME WITH WAS FOR THE WRONG PART. NOW, THE DEALERSHIP TOLD ME THEY ARE EXPECTING A SHIPMENT OF THE PART IN MAY, 2014. I CALLED CHRYSLER BACK AND THEY ARE NOW WORKING TO EXPEDITE (AGAIN) BUT IT MAY BE A WEEK BEFORE WE EVEN HAVE A DATE. IN THE MEANTIME, IT IS UNSAFE TO DRIVE THE CAR AND THE DEALERSHIP WILL NOT OFFER A LOANER. INSTEAD, THEY ASKED ME TO CONTACT CHRYSLER TO COMPLAIN ABOUT THIS TO TRY TO EXPEDITE THE PART. *TR
Electrical system, Jan 24, 2014
DRIVING & NOTICE THAT WINDOW STARTED TO FROST UP, AT THE SAME TIME NOTICE THAT THE HEAT WAS NOT GETTING WARM AFTER DRIVING FOR OVER 20 MINS. TURNED THE DEFROST ON AND IT STARTED TO FROST MORE, PUT MY HAND TO THE BLOWERS & NOTICE THAT IT WAS BLOWING COOL AIR. DOUBLE CHECKED THAT I HAD THE HEAT ON AND PUT IT TO HIGH AND IT CONTINUED TO BLOW COOL AIR,REACHED OVER TO THE PASSENGER SIDE AND IT WAS BLOWING WARM AIR. MADE AN APPOINTMENT TOOK MY VEHICLE IN AS IT ALREADY HAD A RECALL ON IT FOR SOMETHING ELSE EXPLAIN TO THEM WHAT WAS GOING ON WITH THE HEATER, THEY SAID THAT THE PART FOR MY HEATER WOULD TAKE 2 DAYS TO GET IN & THEY WOULD CALL. ONE WEEK LATER HAD NOT HEARD ANYTHING, WENT BACK TO THE JEEP DEALERSHIP(COLORADO CHRYSLER JEEP) SERVICE & ASKED ABOUT THE PART, WAS TOLD THAT IT WAS NOTHING PUT IN OR SHOWN ABOUT MY COMPLAINT ABOUT MY HEATER.SET R ANOTHER APPOINTMENT TO BRING MY JEEP IN TO HAVE THE HEATER REPAIRED & WAS TOLD IT WOULD TAKE 4 HOURS, AFTER BEING THERE FOR OVER AN HOUR THEY SAID IT WAS GOING TO BE A 2 DAY REPAIR...IT WAS A RECALL BUT NOT A RECALL & THAT THEY WOULD BE REPLACING THE RADIATOR AND HEATER CORE. APPOINTMENT FOR 1/3/14 AND WAS TOLD IT WOULD BE READY ON 1/6/ OR 1/7/14. MY JEEP WAS NOT READY UNTIL 1/22/14 AND WHEN I PICKED IT UP ON 1/23/14 THEY TOLD ME THEY THE FLUSHED HEATER CORE, RADIATOR AND OVERFLOW TANK...FLUSHED ENTIRE SYSTEM FILLED AND BLEED SYSTEM WITH NEW COOLANT AND CHECKED TEMP AT 155 DEGREES. THAT SHOULD FIX IT AND IF IT DID NOT THEN THEY WOULD REPLACE THE RADIATOR AND HEATER CORE. THEN GOT IN THE JEEP LET IT RUN FOR OVER 8 MINS HEATER ON LEFT SIDE WAS STILLING BLOWING COOL AND RIGHT WAS BLOWING WARM. TOOK OVER 18 MINS FOR THE LEFT SIDE TO BLOW WARM BUT WAS NOT AS WARM AS RIGHT SIDE. TAKING JEEP TO DIFFERENT JEEP DEALERSHIP SERVICE DEPARTMENT TOMORROW AS THE SERVICE SIMPLY SHOW THAT THEY DID NOT DO THE JOB THEY SHOULD HAVE. *TR
Electrical system, Oct 17, 2013
WE COULD NOT START VEHICLE WITH ONLY THE CENTER BRAKE LIGHT WORKING. THE TOW TRUCK DRIVER HAD TO DISCONNECT DRIVE LINE TO TOW VEHICLE TO DEALERSHIP. THE DEALERSHIP DIAGNOSED AS TIPM FAILURE (TOTAL INTEGRATED POWER FAILURE). NUMEROUS COMPLAINTS ON INTERNET WERE FOUND WITH THIS SAME FAILURE. WE ARE VERY CONCERNED OF POTENTIAL FOR CAR CRASH SINCE ALL LIGHTS AND VEHICLE ARE DISABLED WITHOUT WARNING. IF YOU ARE SUCCESSFUL TO COAST YOUR VEHICLE OF THE ROAD THERE IS STILL A DANGER OF BEING HIT BY ANOTHER CAR SINCE THE LIGHT ARE DISABLED. ALSO OCCUPANT CANNOT LOCK DOORS TO DEFEND AGAINST CRIMINAL ACTIVITY. ONE MORE POINT IS THAT THIS IS AN OFF ROAD VEHICLE. WE HAD JUST BE USING IT IN A VERY REMOTE LOCATION. I DON'T KNOW IF WE COULD SAFELY GET OURSELVES BACK INCLUDING THE VEHICLE FROM THIS VERY REMOTE LOCATION. *TR
Steering, Electrical system, Air bags, Sep 13, 2013
ON OR ABOUT 10 AM ON 8-16-13 OUR AIR BAG LIGHT WENT ON AND ALL STEERING WHEEL FUNCTIONS QUITE WORKING. ABOUT 20 MINUTES LATTER THE AIR BAG DEPLOYED. THE EDR SYSTEM REPORTED THAT, NO AIRBAG WENT OFF AND THERE IS NO RECORDED EVENT. THIS FROM JEEPS CORPORATE INVESTIGATION. THE SRS MODULE IS ALSO FINE AND HAS NOT TRIGGERED ANY EVENT. THIS LEADS BACK TO THE CLOCK SPRING AND A SHORT THAT THEY NEVER EVEN CONSIDERED AT THE INVESTIGATION OF THE KNOW PART THAT WAS FAULTED/FAILED. *TR
Electrical system, Electronic stability control (ESC), Engine, Jun 28, 2013
I HAVE A 2012 WRANGLER SAHARA 4DR AND THIS PAST WEEK I HAD TO TOW MY JEEP INTO A DEALERSHIP IN TEXARKANA. I WAS DRIVING 45 MPH AND NOT TRYING TO GUN THE RPMS. I HAD TOTAL SHUTDOWN BUT WAS ABLE TO GET OFF THE ROAD. THE DEALERSHIP HOOKED IT UP AND TOLD ME THAT MY ASD 25 AMP FUSE HAD BLOWN BUT COULDN'T FIGURE OUT WHY. MY JEEP RAN OKAY FOR MUCH OF THE DAY BUT BY NIGHT IT BLEW ANOTHER FUSE AS I ACCELERATED FROM A GREEN LIGHT AND INTO THE INTERSECTION. I REPLACED IT WITH ANOTHER 25 AMP FUSE BUT FEAR THAT IF I PUT A 30 AMP IN THAT IT WOULD BE TOO MUCH FOR A BURN OUT BUT I WANTED TO MAKE SURE I GOT HOME. I DROVE BACK HOME (AN HOUR DRIVE UP AND DOWN HILLS) AND IT SEEMED TO ALWAYS WANT TO RAMP UP THE RPMS SUDDENLY. I WOULD LOVE TO KNOW IF ANYONE ELSE HAS HAD THIS KINDA ISSUE? I HAVE LESS THAN 25,000 MILES ON MY JEEP. UPDATE... I HAVE NOW HAD THREE FUSES BLOW AND TWO TOWS TO DEALERSHIPS BECAUSE I COULDN'T KEEP A GOOD FUSE. I HOPE SOMEONE CAN PLEASE HELP ME POINT OUT THE DIRECTION THE DEALERSHIP NEEDS TO BE LOOKING FOR. THIS IS GETTING FRUSTRATING. IT SEEMS TO BLOW A FUSE WHEN I HIT ANY TYPE OF BUMP IN THE ROAD. NO ELECTRICAL MODS WERE MADE EXCEPT MY WARN WINCH, WHICH WAS INSTALLED AT THE DEALERSHIP FOR WARRANTY REASONS. CURRENTLY MY JEEP REMAIN IN A TOW YARD UNTIL TOMORROW WHERE THEY TOW IT BACK TO THE DEALERSHIP * NO WARNING LIGHTS ARE INDICATED * NEW AIR FILTERS * NO ELECTRICAL MODS * FACTORY SOUND SYSTEM * RIDES ROUGH * WHEN FUSE BLOWS, TOTAL VEHICLE SHUTDOWN OCCURS INCLUDING POWER STEERING AND BRAKES. *TR
Electrical system, Jan 9, 2013
PURCHASED 2012 WRANGLER SAHARA APRIL 2012 NEW EXPERIENCED CHECK ENGINE LIGHT IN NOVEMBER 2012 WITH APPROX 17000 MILES WENT TO DEALER, CODE WAS CYLINDER 2 RE-SET THE COMPUTER THEY SAID THEY HAD TO REPROGRAM THE COMPUTER BASED OFF A TSB THEY HAD RECEIVED. DAY LATER LIGHT CAME ON AGAIN ALONG WITH TIRE PRESSURE LIGHT AND ALSO THE REMOTE START WILL NOT WORK BECAUSE OF THE ENGINE LIGHT ERROR. LOUD TICKING NOISE, LOSS OF POWER OCCASIONALLY AT START UP. LOSS OF GAS MILEAGE. *TR
Electrical system, Engine, Nov 28, 2012
I EXPERIENCED A SERIOUS PROBLEM WITH MY 2012 JEEP SAHARA. AFTER ACCELERATING AND PASSING ANOTHER CAR WHILE DRIVING, I LIFTED OFF THE ACCELERATOR, BUT MY JEEP CONTINUED TO ACCELERATE. I TAPPED SEVERAL TIMES ON THE ACCELERATOR, THEN TAPPED THE BRAKE A COUPLE OF TIMES IN CASE THE SPEED CONTROL SOMEHOW ENGAGED. I THEN TRIED TO SEE IF I COULD LIFT THE ACCELERATOR FROM BELOW WITH MY FOOT, BUT IT WASN'T DEPRESSED. THE JEEP WAS CONTINUING TO ACCELERATE AND AT THIS POINT I WAS GOING WELL OVER 80 MPH. FINALLY I WAS LEFT WITH NO CHOICE BUT TO DEPRESS THE CLUTCH AND TAKE THE VEHICLE OUT OF GEAR. I QUICKLY SHUT DOWN THE ENGINE AS THE REVS WENT THROUGH THE ROOF. I COASTED ONTO A SIDE ROAD AND ATTEMPTED TO RESTART MY JEEP, BUT IT WOULDN'T TURN OVER. I TURNED THE IGNITION TO THE OFF POSITION AND REMOVED THE KEY, PUT THE KEY BACK IN AND TURNED THE IGNITION AT WHICH POINT IT TURNED OVER AND AFTER ABOUT 5 OR 6 SECS IT FINALLY RESTARTED AND EVERYTHING SEEMED NORMAL. I CHECKED AROUND THE ACCELERATOR AND THE FLOOR MAT WAS SECURELY IN PLACE AND THERE WAS NOTHING AROUND THE ACCELERATOR TO CAUSE IT TO STICK. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE IN MY LIFE AND AM 110% SURE THAT THE PROBLEM WAS NOT DRIVER ERROR. MY FEET WERE COMPLETELY OFF ANY OF THE PEDDLES WHILE THE JEEP CONTINUED TO ACCELERATE AND AS I HAD A CLEAR ROAD AHEAD OF ME, I VERY METHODICALLY AND CALMLY TOOK THE ACTIONS I OUTLINED ABOVE IN THE ATTEMPT TO REDUCE THE ENGINE SPEED WITH NO AFFECT UNTIL I FINALLY HAD TO SHUT IT DOWN. *TR
Engine and engine cooling, Fuel system, Gasoline, Electrical system, Structure, Visibility/wiper, Oct 24, 2012
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER 4X4. THE CONTACT STATED THAT SHE COULD SMELL FUMES ENTERING THE VEHICLE FROM THE VENTILATION. THE FUMES CAUSED THE DRIVER AND ANY OTHER PASSENGER THAT ENTERED THE VEHICLE TO BECOME NAUSEOUS AND ENDURE HEADACHES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THE FAILURE WAS A NORMAL CHARACTERISTIC FOR THE PARTICULAR MODEL VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE REMOVABLE HARD TOP WOULD FLEX WHEN DRIVING AT APPROXIMATELY 30 MPH OR HIGHER. THE FAILURE WOULD CAUSE EXTREME CABIN PRESSURE AND CAUSING THE DRIVER AND PASSENGERS TO SUFFER SEVERE HEADACHES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC ADVISED THAT THE HARD TOP WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 77. THE CURRENT MILEAGE WAS APPROXIMATELY 3,080. UPDATED 01/02/2013*LJ UPDATED 1/7/2013 *JS
Electrical system, Engine, Visibility/wiper, Sep 19, 2012
I BOUGHT MY 2012 JEEP WRANGLER UNLIMITED SPORT IN NOVEMBER 2011. IT WAS WORKING JUST FINE UNTIL THE SUMMER OF 2012 WHEN MY WIPERS WOULD TURN ON ALL BY THEMSELVES FOR A FEW SECONDS, AND THEN OFF AGAIN. THIS HAPPENED SEVERAL MORE TIMES DURING THE SUMMER. IN ADDITION, THE RADIO WOULD JUST POWER OFF. THE ONLY WAY IT WOULD COME BACK ON WAS TO HIT THE TOP OF THE DASH AND IT POWERED BACK ON. TOOK IT IN AND THEY FLASHED A MODULE WHICH STOPPED THE WIPER ISSUE BUT NOT THE RADIO PROBLEM. THIS WAS JULY 2012. AFTER THAT IN SAME MONTH, I NOTICED AN ENGINE LIGHT CAME ON SOLID. TOOK IT IN, THEY RESET IT SAYING IT WAS A CYLINDER #2 MISFIRE. PEOPLE ON WRANGLERFORUMS.COM WERE TALKING ABOUT IT TOO (SEE JK SECTION AND LOOK FOR "TICKING PENTASTAR" THREAD). IT WAS THE BIGGEST THREAD ACTUALLY. APPARENTLY, OVER A HUNDRED OWNERS ON JUST THIS SITE ALONE HAD TO HAVE THEIR HEAD REPLACED. WTF? THE LIGHT CAME BACK ON A COUPLE DAYS LATER SO I TOOK IT BACK IN. THEY CONFIRMED THE SAME RESULT AND TOLD ME THEY WOULD ORDER A NEW HEAD. THE LOCAL DEALER HERE IN SAVANNAH (HOOVER) TOLD ME IT WAS IN. TOOK IN THE JEEP AND THEY SAID IT WOULD TAKE 2-3 DAYS. BIG LIE. AFTER 3 DAYS, I CALLED TO GET STATUS AND THEY TOLD ME IT WOULD BE 2-3 WEEKS!!! THERE WERE SEVERAL PEOPLE IN FRONT OF ME WITH SAME ISSUE AND ONLY ONE GUY FIXING THEM. WITH A MAJOR ISSUE LIKE THIS ON A BRAND NEW VEHICLE, THIS CALLS FOR A CLASS-ACTION LAWSUIT. I GET SMALL GLITCHES HAPPENING BUT A NEW HEAD??? THEY DID NOT CHANGE ANYTHING ON THE 2013'S SO THIS WILL LIKELY BE A HUGE HEADACHE FOR JEEP. BE WARNED!!!! *TR
Electrical system, Jul 9, 2012
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE TOP WAS OPENED AS IT BEGAN TO RAIN AND SATURATED THE INTERIOR OF THE VEHICLE. SEVERAL HOURS LATER, THE CONTACT HE STARTED THE VEHICLE AND DISCOVERED THAT THE WINDSHIELD WIPERS, TURN SIGNALS, EXTERIOR AND INTERIOR LIGHTS, AND THE HORN ALL FAILED. IN ADDITION, THE STEERING WHEEL BUTTONS HAD BECOME INOPERABLE. ALL OF THE INOPERABLE COMPONENTS BECAME OPERABLE WITHIN 24 HOURS. THE DEALER WAS CONTACTED BUT ADVISED THAT THERE WERE NO FAILURES TO DIAGNOSE. THE FAILURE AND THE CURRENT MILEAGE WAS 3,600.
Electrical system, Exterior lighting, Visibility/wiper, May 18, 2012
45 DAYS AND 1960 MILES AND IT IS AT DEALERSHIP SERVICE DEPARTMENT WITH STEERING COLUMN AND DASH ALL APART. I WAS TOLD THERE WAS A PROBLEM WITH CLOCK SPRING IN STEERING WHEEL, HOWEVER AFTER THAT WAS REPLACED THEY STILL HAVE PROBLEMS WITH ELECTRONICS IN STEERING COLUMN. SO FAR DEALER DOESN'T KNOW OR IS NOT SURE EXACTLY WHAT IS WRONG. I WAS TOLD THEY WERE WAITING ON A REPLY FROM MANUFACTURE AND THEY WERE HAVING TROUBLE RUNNING TESTS THROUGH CLUSTER. I WILL BE REQUESTING FOR JEEP TO EXCHANGE THIS ONE FOR ANOTHER ONE AS I DON'T TRUST THEY WILL CORRECT THE PROBLEM. WHAT IF I AM FAR FROM HOME AT NIGHT IN THE RAIN. I COULD HAVE A SERIOUS ACCIDENT. *TR
Engine and engine cooling, Electrical system, Other or unspecified, Mar 26, 2012, fire
PURCHASED A 2012 JEEP WRANGLER SPORT ON 3/3/12 AT ROUGHLY 2PM CST. AT ABOUT 4PM CST, I PARKED THE JEEP IN MY APARTMENT'S PARKING GARAGE. I DECIDED AT ABOUT 6PM CST TO GO GET SOME DINNER, AND TO CRUISE AROUND AS WELL IN THE NEW VEHICLE. I OBSERVED SMOKE COMING FROM THE PARKING GARAGE, AND WHEN I GOT INTO THE GARAGE, I OBSERVED MY NEW JEEP ON FIRE. THE ENTIRE FRONT END OF THE VEHICLE WAS ENGULFED IN FLAMES. BOTH FRONT TIRES EXPLODED AS A RESULT OF THE FIRE, AND THE ENTIRE FRONT END WAS COMPLETELY DAMAGED. THE INTERIOR IS DESTROYED; BASICALLY TOTALED OUT. VEHICLE WAS PURCHASED WITH 11 MILES ON THE ODOMETER, AND ENDED WITH ABOUT 17 TOTAL. *TR