2012 Jeep Wrangler
Problems, recalls and owner-reported issues
Power train is the leading concern among 833 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Wrangler model years with reports.
Of the 2012 reports, 22 involved a crash and 19 involved a fire. 22 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Steering, hydraulic power assist, hose, piping, and connectionsJun 4, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Jeep Wrangler vehicles equipped with a 3.6L engine and an automatic transmission and manufactured January 23, 2011, through February 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid.
A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall began on September 23, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N28.
Campaign 13V234000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Representative owner complaints: power train
282 reports, newest first. Show all
Power train, May 1, 2014
SAFETY RECALL FOR TRANSMISSION OIL COOLER TUBE N28/NHTSA 13V-234. CONTACTED DEALER AT TIME OF INITIAL RECALL AND WAS TOLD PARTS WOULD BE AVAILABLE 12/13. THEN CALLED BACK AND TOLD PARTS NOT AVAILABLE AND THEY WOULD CALL ME. AS OF 5/1/14, ISSUE HAS NOT BEEN FIXED. *TR
Steering, Power train, May 1, 2014
THIS IS A RECALL THAT HAS NOT BEEN FIXED I HAVE CALLED DEALERSHIPS SINCE 2013 AND NO ONE HAS CALL ME BACK. THIS RECALL IS FOR THE TRANSMISSION OIL COOLER TUB MAY COME IN CONTACT WITH POWER STEERING FLUID RETURN TUBE. PROLONGED CONTACT WITH THE TUBES COULD CAUSE A LEAK IN THE TRANSMISSION OILER COOLER TUBE. OPERATING THE VEHICLE WITH INSUFFICIENT TRANSMISSION FLUID MAY CAUSE DAMAGE TO THE TRANSMISSION AND A LOSS OF TRANSMISSION FUNCTION WHICH INCREASES THE RISK OF A CRASH. *TR
Steering, Power train, May 1, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS VERY CONCERNED FOR HIS SAFETY SINCE THE PARTS WERE STILL NOT AVAILABLE FOR RECALL NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED THE FAILURE. THE CURRENT MILEAGE WAS 20,000.
Power train, May 1, 2014
I HAVE RECEIVED FOUR RECALL NOTICES ON THIS ISSUE (SAFETY RECALL N28/NHTSA 13V-234) STARTING IN SEPTEMBER OF 2013, AND HAVE CONTACTED DEALER A NUMBER OF TIMES WHO SAY THEY HAVE NO PARTS TO REPAIR THE ISSUE. OBVIOUSLY SIMPLY SENDING THE OWNER MORE RECALL NOTICES, WITHOUT THE ABILITY TO REPAIR IS A WASTE OF TIME. *TR
Steering, Power train, May 1, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONE PART PER WEEK. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Power train, May 1, 2014
I RECEIVED MY SECOND NOTICE FOR A RECALL INVOLVING THE TRANSMISSION OIL COOLER TUBE WHICH MAY EFFECT THE POWER STEERING FLUID RETURN TUBE OR TRANSMISSION ITSELF. I CALLED THE DEALER TO SCHEDULE AN APPOINTMENT FOR THE WORK TO BE DONE, I WAS ADVISED BY DEALERSHIP THAT I WILL BE PLACED ON THE WAITING LIST OF OVER 140 PEOPLE AS THE PART IS ON BACKORDER AND THEY ARE ONLY ALLOWED TO ORDER 1 PART (FOR THIS RECALL) EVERY 14DAYS. I CONTACTED CHRYSLER AND WAS ADVISED THIS IS CORRECT, THEY LIMIT THE PART TO DEALERSHIPS SINCE IT MUST BE DISTRIBUTED EVENLY NATIONWIDE. WHEN I ASKED, "WHY THE PART ISN'T BEING MADE IN MASS PRODUCTION TO ACCOMMODATE THE NEED REQUIRED TO FULFILL THIS RECALL?", CHRYSLER DID NOT HAVE AN ANSWER. I'D LIKE TO KNOW HOW THE CONSUMER IS SUPPOSED TO FEEL SAFE IN THEIR VEHICLE THAT IS KNOWN TO HAVE A PROBLEM (HENCE THE RECALL) WHEN THE MANUFACTURER DOESN'T FEEL IT NECESSARY TO SUPPLY THE PARTS NEEDED TO FIX THE VEHICLES. A RECALL DOESN'T DO ANYONE ANY GOOD IF THE PARTS AREN'T READILY AVAILABLE TO CORRECT THE PROBLEMS. THIS SEEMS MORE LIKE A STALL TACTIC FROM THE MANUFACTURER TO RENEGE ON THEIR RESPONSIBILITY. *TR
Power train, Apr 30, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE WAS CONCERNED FOR HIS SAFETY BECAUSE THE PARTS WERE NOT AVAILABLE FOR REPAIRS UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14*LJ 06/11/2014 *JS
Steering, Power train, Apr 30, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN AND STEERING) BUT WAS ADVISED BY THE DEALER THAT THE PARTS NEEDED TO COMPLETE THE REPAIR WERE NOT AVAILABLE. THE CONTACT RECEIVED THE NOTICE MONTHS AGO AND WAS TOLD BY THE LOCAL DEALER THAT HE WAS ON A MASSIVE WAITING LIST. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE A REASONABLE DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Power train, Apr 30, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN, STEERING) BUT HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Steering, Power train, Apr 30, 2014
TL- THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED THE REASONABLE AMOUNT OF TIME FOR REPAIR. THE DEALER STATED THE PART WAS NOT BEING SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS MADE AWARE OF THE DELAY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN THE RECALL. AZ
Steering, Power train, Apr 30, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALERS WERE RECEIVING ONLY TWO RECALL KITS PER WEEK. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE APRIL OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Apr 30, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING ) AND STATED THAT HE WAS CONCERNED FOR HIS SAFETY BECAUSE THE RECALL REPAIRS WERE UNABLE TO BE PERFORMED DUE TO PART UNAVAILABILITY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Steering, Power train, Apr 30, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWERTRAIN, STEERING). THE CONTACT STATED THAT THE REPAIRS WERE NOT PERFORMED WITHIN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCE A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
Steering, Power train, Apr 30, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER:13V234000 (POWER TRAIN , STEERING) HOWEVER, HE WAS MADE AWARE THAT THE PARTS WERE NOT AVAILABLE TO PERFORM THE RECALL REPAIRS. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 06/10/14 THE CONSUMER STATED THE DEALER CALLED TO INFORM HIM, THE PART WAS AVAILABLE. UPDATED 07/03/14
Steering, Power train, Apr 30, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEED WAS UNAVAILABLE TO PERFORM A REPAIR. THE DEALER STATED THAT ONE REMEDY KIT WAS BEING SENT EVERY TWO WEEKS BY THE MANUFACTURER. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Apr 29, 2014
I WAS NOTIFIED OF A SAFETY RECALL REGARDING THE TRANSMISSION OIL COOLER TUBE NOTICE N28 BACK IN SEPTEMBER 2013. I IMMEDIATELY CONTACTED MULTIPLE DEALERS TO TRY TO SCHEDULE AN APPOINTMENT TO HAVE THE REPAIR DONE. I WAS TOLD THERE IS A WAITING LIST BECAUSE PARTS ARE NOT AVAILABLE. IT HAS NOW BEEN ALMOST 8 MONTHS SINCE WE TRIED TO GET OUR JEEP REPAIRED. I ASKED THE STATUS NUMEROUS TIMES WITHOUT ANY LUCK OF GETTING ANY ANSWER EXCEPT THE PARTS ARE NOT IN AND WE HAVE YOU ON THE LIST. YOUR HELP IN HOLDING CHRYSLER JEEP ACCOUNTABLE FOR ANY DAMAGES INCLUDING PERSONAL INJURY AND DEATH. I PLAN ON FILING A LAW SUIT IN THE NEAR FUTURE AND WILL SUBPOENA THE NATIONAL TRAFFIC SAFETY ON THIS TOPIC IF NOT RESOLVED WITHIN A MONTH OF THIS SUBMISSION. IGNORING THIS REQUEST PUTS US AT RISK VERY SIMILAR TO THE IGNITION SWITCH RECALL GM IS GOING THROUGH RIGHT NOW AND THAT SEVERAL PEOPLE DIED. I THANK YOU IN ADVANCE FOR ANY HELP YOU CAN PROVIDE. *TR UPDATED 10/22/2014 *JS
Steering, Power train, Apr 29, 2014
I RECEIVED A SAFETY RECALL NOTICE IN AUGUST 2013 (SAFETY RECALL NOTICE) N28/NHTSA 13V-234. JEEP HAS STILL NOT MADE PARTS AVAILABLE TO FIX THE PROBLEM. AFTER 9 MONTH IT HARD FOR ME TO BELIEVE THEY ARE STILL WAITING FOR PARTS TO FIX MY JEEP. I AFRAID TO TAKE TO JEEP OUT IN FEAR I WILL GET STRANDED. *JS
Steering, Power train, Apr 29, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED BY THE DEALER THAT THE PART WAS NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE APPROXIMATE CURRENT MILEAGE WAS 37,000.
Steering, Power train, Apr 29, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Apr 29, 2014
WENT TO DEALER FOR REPAIR AFTER RECEIVING NOTICE. ONLY INSPECTED UNIT AND WOULD ORDER PARTS. THEN CALL ME. CALLED ON 3-6-14 AND SAID ONLY HAD 1 OF TWO REQUIRED PARTS.. I RE-CALLED ON THEM ON 3-24-14 AND THEY SAID DID NOT HAVE BOTH PARTS.. *JS
Steering, Power train, Apr 28, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) AND WAS INFORMED BY THE DEALER AND MANUFACTURER THAT THE PART WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Steering, Power train, Apr 28, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THE CONTACT THAT THE REMEDY PART WOULD NOT BE AVAILABLE FOR 72 WEEKS. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Power train, Apr 28, 2014
TL* THE CONTACT OWNS 2012 JEEP WRANGLER. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V234000(POWER TRAIN, STEERING). THE CONTACT STATED THAT REPAIRS WERE NOT TAKEN CARE OF IN A REASONABLE AMOUNT OF TIME. THE DEALER INDICATED TO THE CONTACT THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS NOT CONTACTED.
Steering, Power train, Apr 28, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) HAD SURPASSED A REASONABLE AMOUNT OF TIME TO REPAIR. THE DEALER CONTINUOUSLY STATED THAT THE PARTS WERE NOT AVAILABLE FOR REPAIR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DELAY. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Apr 28, 2014
I RECEIVED THE TRANSMISSION OIL COOLER TUBE RECALL NOTICE IN SEPTEMBER 2013. I HAVE BEEN TRYING EVER SINCE TO GET THE PART REPLACED, BUT EACH DEALERSHIP RECEIVES ONLY ONE PART PER WEEK BECAUSE THE "PARTS ARE ON RESTRICTION." LAST MONTH I WAS TOLD I WAS NUMBER 76 ON THE WAIT LIST - IF THEY GET ONE PART PER WEEK, I WILL GET MY PART IN OCTOBER 2015, MORE THAN TWO YEARS AFTER THE RECALL NOTICE WAS ISSUED. THIS DEMONSTRATES A COMPLETE LACK OF COMMITMENT TO SAFETY ON CHRYSLER'S PART -- THEY ARE COMFORTABLE WITH THOUSANDS OF PEOPLE DRIVING WITH A FAULTY PART FOR MORE THAN TWO YEARS. PLEASE DO WHATEVER IS POSSIBLE TO FORCE CHRYSLER TO PRODUCE ALL OF THE PARTS NECESSARY TO SATISFY THE RECALL IMMEDIATELY. *JS