2012 Jeep Wrangler
Problems, recalls and owner-reported issues
Power train is the leading concern among 833 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Wrangler model years with reports.
Of the 2012 reports, 22 involved a crash and 19 involved a fire. 22 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Steering, hydraulic power assist, hose, piping, and connectionsJun 4, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Jeep Wrangler vehicles equipped with a 3.6L engine and an automatic transmission and manufactured January 23, 2011, through February 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid.
A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall began on September 23, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N28.
Campaign 13V234000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Representative owner complaints: steering
204 reports, newest first. Show all
Steering, Engine, Feb 28, 2014
RECEIVED THE RECALL SAFETY NOTICE AND BROUGHT THE JEEP INTO FIELDS IN GLENCOE, IL. WAS TOLD THE PART WAS ON BACKORDER. IT HAS BEEN 3 MONTHS AND THE PART STILL IS NOT IN. CALLED TO CHECK AND THEY SAY THAT ONLY ONE PART GETS SENT EVERY 14 DAYS AND PEOPLE SINCE AUGUST HAVE BEEN WAITING. I'M NOW #100 ON THE LIST. IF I DO THE MATH CORRECT IN 4 YEARS I'LL GET THE PART. HELLO? IS ANYONE OUT THERE? SAFETY RECALL!!! THIS IS RIDICULOUS. CALLED CHRYSLER AND THEY SAID THE PARTS ARE SENT AS SOON AS POSSIBLE. MAYBE THEY SHOULD GO TO A DIFFERENT PROVIDER. *TR
Steering, Power train, Feb 27, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT SHE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE RECALL PART PER 14 DAYS. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY OF 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/20/14*LJ THE CONSUMER STATED THERE WAS ANOTHER RECALL BUT THE CONSUMER DOES NOT LIVE NEAR A DEALER. THE DEALER HAS REFUSED TO SEND THE NECESSARY PART TO A DIFFERENT DEALER IN ORDER TO COMPLETE THE REPAIRS. UPDATED 03/20/2014 *JS
Steering, Power train, Feb 26, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME TO HAVE THE REPAIR PERFORMED. THE RECALL NOTIFICATION WAS RECEIVED OCTOBER 2013. THE CONTACT STATED THAT THE TIE ROD AREA WAS EXHIBITING SEPARATION, AS LISTED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 14,645.
Steering, Power train, Feb 26, 2014
TL- THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT WAS INFORMED BY THE DEALER AND THE MANUFACTURER THAT THE PART TO REPAIR THE VEHICLE WAS ONLY AVAILABLE EVERY FOURTEEN DAYS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BE AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE ARE NO FAILURES AT THIS TIME. RK
Steering, Power train, Feb 25, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) AND THE DEALER ADVISED THE CONTACT THAT THEY WERE ONLY RECEIVING ONE PART EVERY FOUR TO SIX WEEKS. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/18/14
Steering, Power train, Feb 25, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED BY THE DEALER THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE VIN WAS UNAVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Power train, Feb 24, 2014
2012 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER, THE PART(S) FOR THE RECALL, WERE NOT AVAILABLE.
Steering, Power train, Feb 24, 2014
2012 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL NOTICE. *SMD THE CONSUMER WAS INFORMED THE PARTS WERE NOT AVAILABLE. THE CONSUMER STATED SHE FINDS IT UNACCEPTABLE, SINCE SHE RECEIVED THE RECALL, LAST YEAR. THE DEALER STATED, THEY WERE ONLY ALLOWED TO ORDER ONE PART, PER WEEK. *JB
Steering, Power train, Feb 18, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT WAS INFORMED THAT THE PARTS WERE UNAVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PART UNAVAILABILITY. THE CONTACT HAD NOT EXPERIENCED ANY FAILURES.
Steering, Power train, Feb 17, 2014
SINCE DECEMBER 2013 I HAD TAKEN MY VEHICLE INTO THE DEALER FOR RECALL REPAIR AND WAS TOLD THAT THE PART TO DO THE REPAIR HAD TO BE ORDERED. NOW IT IS FEBRUARY 2014 AND THE DEALER IS STILL STATING THAT THEY HAVE NOT RECEIVED THE PART FROM THE FACTORY TO DO THE REPAIR YET. *TR
Steering, Power train, Feb 14, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED BY THE DEALER THAT THEY ONLY RECEIVED ONE RECALL KIT EVERY TWO WEEKS. THE CONTACT STATED THAT SHE WAS LISTED AS NUMBER 56 ON THE LIST FOR THE REMEDY PART, WHICH THE CONTACT BELIEVED SURPASSED REASONABLE TIME TO REPAIR A DEFECT. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Steering, Power train, Feb 13, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER WAS ONLY RECEIVING ONE RECALL KIT PER MONTH. THE CONTACT FELT THAT SINCE THE FAILURE WAS REPORTED JUNE 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE FEBRUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *TR
Steering, Feb 12, 2014
PLEASE HELP. I HAVE RECEIVED MANY CHRYSLER NOTIFICATIONS REGARDING A SAFETY RECALL ON MY JEEP. (ONE COMPONENT RUBS UP AGAINST THE TRANSMISSION AND CAUSES IT TO LEAK). I STARTED GETTING THESE RECALL NOTICES IN NOVEMBER, 2013. I HAVE CALLED GRAPEVINE JEEP MANY TIMES TO GET AN APPOINTMENT. THEY CONTINUE TO TELL ME THAT THERE ARE NOT ENOUGH PARTS FROM CHRYSLER AND I AM ON A WAITING LIST OF OVER 40 PEOPLE. WHY ARE THERE NO PARTS AND CHRYSLER CONTINUES TO SEND OUT NOTICES OF SAFETY ISSUES. THIS CONCERNS ME VERY MUCH. PLEASE HELP RESOLVE THIS ISSUE AND PUT THE HEAT ON CHRYSLER TO MAKE US SAFE. I WILL BE HAPPY TO CONTACT THE LOCAL NEWS STATIONS HERE. I LOVE MY JEEP, HOWEVER, I'M FAR FROM EXCITED ABOUT THE SALES/SERVICE THAT CHRYSLER (MY NEAREST DEALERSHIP) OFFERS. I DREAD DEALING WITH THEM. THANK YOU IN ADVANCE FOR YOUR PROMPT NEEDED ATTENTION TO THIS MATTER. *TR
Steering, Power train, Feb 7, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION AUGUST 2013. THE DEALER ADVISED THAT THEY ONLY RECEIVED ONE PART PER WEEK AND THE CONTACT WOULD BE PLACED ON A WAITING LIST THAT COULD PUSH THE REPAIR BACK OUT UNTIL THE FOLLOWING SUMMER. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ..UPDATED 03/25/14 *BF THE CONSUMER STATED IT HAS BEEN 8 MONTHS, AND SHE WAS STILL UNABLE TO GET THE RECALL COMPLETED. UPDATED 04/01/14
Steering, Power train, Feb 5, 2014
I RECEIVED A LETTER THAT THERE WAS A RECALL ON THE TRANSMISSION OIL COOLER TUBE (SAFETY RECALL N28/ NHTSA 13V-234). I TOOK MY VEHICLE IN OCT 30, 2013 AND WAS TOLD THE PARTS WERE ORDERED AND I WOULD BE NOTIFIED WHEN PARTS ARRIVE. 2 MONTHS LATER I WAS STILL NOT NOTIFIED OF THE PARTS ARRIVING. I CALLED THE DEALERSHIP AND WAS TOLD THERE WAS A 2 YEAR WAITING PERIOD FOR THE PART. I WAS TOLD IT WAS SUPPOSEDLY ON ORDER ALREADY AND TO SEE IF IT HAD COME IN. THEY SAID IT WAS NEVER ORDERED AND WOULD CALL ME RIGHT BACK. IT HAS BEEN NEARLY 3 WEEKS AND I HAVE RECEIVED NO CALL BACK. ON MY RECALL LETTER IT STATED THAT IF A DEALER FAILS OR IS UNABLE TO REMEDY THIS DEFECT IN A REASONABLE TIME, THAT I MAY FILE A WRITTEN COMPLAINT. THAT IS WHAT I AM HERE TO DO. *TR
Steering, Power train, Engine, Feb 5, 2014
SAFETY RECALL N28/NHTSA 13V-234 NOTIFICATION CODE N28 NOTICE RECEIVED APPROX. 4 MONTHS AGO. WENT TO THE DEALERSHIP THIS AM 2/5/2014 TO HAVE THE REPAIR DONE. DEALER SAID THAT THEY ONLY GET ONE PART PER MONTH SO THEY PUT ME ON A WAIT LIST. APPARENTLY THERE ARE 15 AHEAD OF ME AT JONES FORD/CHRYSLER IN WICKENBURG AZ. SO IT LOOKS LIKE A YEAR PLUS WAIT. CAN'T BE MUCH OF A PART REGARDING THE ISSUE SO AM AT A LOSS AT THE DELAY. THE FAILURE HOWEVER CAN RESULT IN A INCIDENT. SOME PRODDING TO GET PARTS OUT TO THE DEALERS MAY BE IN ORDER. *TR
Steering, Power train, Jan 29, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND THAT THE DEALER WAS ONLY RECEIVING ONE PART EVERY TWO WEEKS. THE CONTACT FELT THAT BECAUSE THE FAILURE WAS REPORTED JUNE 2013, THERE SHOULD HAVE BEEN A REMEDY AVAILABLE BEFORE JANUARY 2014. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Power train, Jan 28, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT IN LATE JANUARY 2014, HE RECEIVED A NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ). THE CONTACT STATED THAT HE CONTACTED THE DEALER WHO MENTIONED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
Steering, Power train, Jan 28, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) BUT WAS UNABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE REMEDY PART WAS UNAVAILABLE. THE DEALER INFORMED THE CONTACT THAT THE MANUFACTURER ISSUED ONLY ONE PART EVERY FOURTEEN DAYS. THE CONTACT WAS PLACED ON A MASSIVE WAITING LIST, WHICH HE WAS ADVISED COULD BE APPROXIMATELY SEVEN MONTHS BEFORE HER VEHICLE COULD BE REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Power train, Jan 28, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT IN JULY OF 2013, HE RECEIVED NOTIFICATION NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING). THE CONTACT ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE DEALER STATED THAT THE PARTS WERE NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Power train, Jan 27, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Power train, Jan 27, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT RECEIVED THE RECALL NOTIFICATION DECEMBER 2013. THE MANUFACTURER ADVISED THE CONTACT THAT THE DEALER ONLY RECEIVED ONE PART PER WEEK. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/12/14*LJ
Steering, Power train, Jan 27, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED SINCE THE FAILURE WAS REPORTED IN JUNE OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.
Steering, Power train, Jan 24, 2014
LETTER TO THE ADMINISTRATOR FROM CONSTITUENT RE RECALL N28/ NHTSA/3V-234 ON A 2012 JEEP WRANGLER. *SMD THE DEALER INFORMED THE CONSUMER, THEY ONLY RECEIVED PARTS ONCE A WEEK, AND HER NAME SHOULD HAVE BEEN PLACED ON A LIST. HOWEVER, THE CONSUMER STATED NO ONE INFORMED HER OF THAT. THE CONSUMER HAS SINCE RECEIVED A SECOND NOTICE. *JB
Steering, Power train, Jan 24, 2014
I RECEIVED A RECALL NOTICE N28 TRANSMISSION OIL COOLER TUBE FROM CHRYSLER. I REACHED OUT TO THE DEALERSHIP TO SCHEDULE THE WORK ON THE RECALL AND WAS TOLD THEY DIDN'T HAVE THE PARTS AND WERE RECEIVING 1 PART EVERY 2 WEEKS AND THEY HAD 400 PEOPLE ON A WAITING LIST. I CALLED ANOTHER DEALER AND WAS TOLD A SIMILAR STORY AND AT BEST CASE WOULD BE 6 MONTHS BEFORE THEY COULD HAVE A PART FOR ME. THE RECALL MENTIONS POTENTIAL FOR A TRANSMISSION ISSUE WHICH COULD RESULT IN INCREASED RISK FOR A CRASH. I CALLED CHRYSLER AS WELL AND ALL THEY COULD TELL ME WAS SORRY THEY DON'T HAVE ENOUGH PARTS. SO I AM SUPPOSED TO DRIVE AN UNSAFE VEHICLE AND HOPE THAT NOTHING GOES WRONG IN THE 6 MONTHS BEFORE THEY MAYBE HAVE A PART? THIS IS UNREAL THAT A NOTICE IS SENT OUT WARNING OF INCREASED RISK AND THEN I AM TOLD BY CHRYSLER THEY CANT DO ANYTHING AND THAT THEY ARE SORRY. REGARDLESS OF WHY, THE FACT IS THERE ARE HUNDREDS OF UNSAFE VEHICLES OUT THERE THAT CAN NOT BE FIXED AND NOTICES ARE BEING SENT OUT TELLING THE CONSUMER TO TAKE THEM IN AND GET THEM FIXED? WHY SEND THE RECALL NOTICE IF YOU CANT FIX THE PROBLEM? WHAT IS BEING DONE TO PROTECT ME AS A CONSUMER WITH A VEHICLE THAT THE MANUFACTURER HAS TOLD ME COULD BE UNSAFE AND NOW HAS A HIGHER POTENTIAL RISK FOR A CRASH AND THEIR ONLY ANSWER IS "SORRY"? *TR