2012 Jeep Wrangler
Problems, recalls and owner-reported issues
Power train is the leading concern among 833 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Wrangler model years with reports.
Of the 2012 reports, 22 involved a crash and 19 involved a fire. 22 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Steering, hydraulic power assist, hose, piping, and connectionsJun 4, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Jeep Wrangler vehicles equipped with a 3.6L engine and an automatic transmission and manufactured January 23, 2011, through February 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid.
A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall began on September 23, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N28.
Campaign 13V234000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Representative owner complaints: other or unspecified
52 reports, newest first. Show all
Other or unspecified, Dec 1, 2017
THE HEAT JUST STOPPED WORKING. I SEE THIS IS A KNOWN ISSUE AND PRESENTED LAWSUIT AGAINST JEEP. IT WAS WORKING FINE, STOPPED AT STORE THEN NOTHING BUT COLD AIR ON THE WAY HOME. ONCE FINALLY HOME, TURNED CAR OFF THEN BACK ON A FEW MINUTES LATER. STILL COLD AIR. TURNED ON HIGH THEN ALL THE WAY COLD THEN ALL THE WAY BACK TO HOT AND FINALLY WARM AIR AGAIN. PLEASE CORRECT THIS ISSUE. THIS IS SUPPOSE TO BE THE "MOST AMERICAN CAR". THAT'S WHY I BOUGHT THIS TANK. TIME TO DO THE AMERICAN THING AND BACK YOUR PRODUCT AND DO THE RIGHT THING.
Other or unspecified, Dec 1, 2017
THERE ARE MANY OF THESE VEHICLES THAT WERE MANUFACTURED IN MEXICO AND THEY HAD ISSUES LEAVING RESIDUE IN HEATER COIL MAKING THE HEAT NOT WORK PROPERLY. IF THE HEAT DOES NOT WORK PROPERLY IT CAN CAUSE ISSUES WITH PERSON NOT BEING ABLE TO SEE DUE TO HEAT NOT BEING EFFECTIVE ENOUGH TO DEFROST A FROSTY OR ICY WINDSHIELD. JEEP HAS BEEN AWARE OF THIS PROBLEM BUT WILL NOT ISSUE A RECALL AND THE BURDEN IS PUSHED OFF ONTO THE CONSUMER. THESE ARE COSTLY REPAIRS AND I AM SURE MANY PEOPLE CAN NOT AFFORD THE REPAIR THE VEHICLE PROPERLY. I HAVE ALSO CONTACTED CHRYSLER. IF YOU GOOGLE "NO HEAT IN 2012 JEEP" ALL THE COMPLAINTS ARE THE EXACT SAME. THIS IS MAJOR SAFETY ISSUE TO ANYONE OWNING A VEHICLE THAT MAY NOT HAVING WARM AIR TO KEEP WINDOWS CLEAR OF DEBRIS.
Electrical system, Other or unspecified, Engine, Oct 1, 2017
WHEN DRIVING MY JEEP IT HAS SHUT OFF ON ITS OWN. TODAY I WHEN FROM DRIVE TO REVERSE AND WAS TRYING TO PARK ON A BUSY STREET AND THE VEHICLE JUST SHUT OFF ON ITS OWN. I HAD TO PUT THE VEHICLE IN PARK TURN THE KEY TO THE OFF POSITION AND THEN START THE VEHICLE AGAIN BEFORE I COULD DRIVE AGAIN. THIS IS VERY DANGEROUS AND COULD POSSIBLY KILL SOMEONE IF THIS HAPPENS ON THE INTERSTATE. IVE READ MANY REPORTS ON LINE OF PEOPLE HAVING THE SAME PROBLEM.
Other or unspecified, Jul 2, 2017
I HAVE A 2012 JEEP WRANGLER UNLIMITED WITH 26000 MILES. IT HAS NEVER BEEN OFF ROAD OR DAMAGED. IT RECENTLY STARTED STALLING. IT HAS BEEN TO THE DEALERSHIP 3 TIMES FOR THIS PROBLEM. INITIALLY NONE OF THE DIAGNOSTICS FOUND ANYTHING AND THEY GAVE IT BACK. IT CONTINUED TO STALL WHILE STOPPED AND STALLED, TEMPORARILY, ON THE METRO TRAIN TRACKS. I TOOK IT BACK TO THE DEALERSHIP AND THEY AGAIN COULD NOT FIND ANYTHING WRONG-BASED ON MY READING I SUGGESTED IT MIGHT BE THE TIPM. THE DEALERSHIP DROVE IT AGAIN AND SAID IT DID STALL ON THE MECHANIC. SO THEY FIXED SOMETHING ($700) DEALING WITH THE POWER. I PICKED IT UP AND IT STALLED ON ME AGAIN ON THE NEXT DAY. I CALLED THE DEALERSHIP (RIVER OAKS JEEP IN HOUSTON) AND THEY DID NOT RETURN MY CALL. I HAVE ALSO SUBMITTED AN ONLINE REPORT. 2 DAYS AGO, THE JEEP AGAIN STALLED WHILE I WAS REVERSING OUT OF A DRIVEWAY. I PUT IT BACK INTO PARK FROM REVERSE AND RESTARTED IT. IT RESTARTED BUT WOULD NOT GO INTO GEAR. I THEN TURNED IT OFF AGAIN, RESTARTED AGAIN AND IT THEN WENT INTO GEAR AND ALLOWED ME TO GET OUT OF THE WAY OF ONCOMING CARS. THIS PATTERN OF STALLING, BEING UNABLE TO GO BACK INTO GEAR, REQUIRING TURNING IT OFF AND RESTARTING HAS BEEN RECURRENT AND HAS OCCURRED EXACTLY LIKE THAT ABOUT 8 TOTAL TIMES NOW. IT ADDITIONALLY WILL BE FULL OF GAS, GOING AT A CONSISTENT SPEED DOWN THE ROAD AND THE ENGINE JUST "GIVES" AND ALMOST FEELS LIKE IT PAUSES. WHEN IT'S IN MOTION, IT HASN'T ACTUALLY STALLED, ONLY WHEN IDLING OR IN REVERSE.. I FEEL LIKE AT THIS POINT THIS IS A MAJOR SAFETY CONCERN. THE VEHICLE IS NO LONGER UNDER WARRANTY JUST DUE TO THE YEARS SINCE PURCHASE BUT IS UNDER THE REQUIRED MILEAGE. I SEE ONLINE THAT JEEP/CHRYSLER HAS HAD MULTIPLE ISSUES WITH THE TIPM IN OTHER MODELS AND BELIEVE THAT THIS MAY BEE THE CAUSE OF THESE ELECTRICAL PROBLEMS
Air bags, Seat belts, Other or unspecified, Apr 29, 2017, crash
I WAS INVOLVED IN A SINGLE VEHICLE ACCIDENT ON 10/5/15, TRAVELING APPROXIMATELY 30MPH, WHEN MY JEEP SUDDENLY JERKED TO THE RIGHT WITHOUT WARNING, CAUSING IT TO SWERVE OFF THE ROAD AND INTO A DITCH. THE JEEP HIT THE FRONT END OF THE DITCH AT AN ANGLE THAT LAUNCHED IT AIRBORNE, THEN LANDED ON THE CEMENT WALL OF A CULVERT APPROXIMATELY TWO FEET AWAY. THE JEEP BOUNCED TWICE ON THE CEMENT WALL, CRACKING THE FRAME IN TWO PLACES, THEN LANDED IN THE CULVERT, HIT THE FRONT END OF THE CULVERT, THEN HIT A SMALL POLE WHERE IT FINALLY STOPPED. DESPITE SLAMMING ON THE BRAKES THE ENTIRE TIME, NOTHING IN THE VEHICLE SEEMED TO BE WORKING. MY AIRBAGS DID NOT DEPLOY AND MY SEATBELTS DID NOT ENGAGE, CAUSING ME TO SLAM MY FOREHEAD ON THE STEERING WHEEL WITH EACH IMPACT (3-4 TIMES, I HONESTLY DON'T RECALL) AND HITTING MY CHEST ONCE ON THE STEERING WHEEL. I CALLED CHRYSLER TO REPORT THE INCIDENT AFTER THE INSURANCE ADJUSTER RAISED CONCERNS ABOUT THE AIRBAGS NOT DEPLOYING, AND WAS GIVEN A CASE NUMBER AND TOLD I WOULD BE CONTACTED. AFTER A NUMBER OF FURTHER ATTEMPTS TO CONTACT THEM, THEY HAVE REFUSED TO RETURN MY CALLS OR ACKNOWLEDGE MY COMPLAINTS. I AM NOW AWARE OF A NUMBER OF RECALLS REGARDING THE ORC MODULE IN MANY CHRYSLER VEHICLES, AND WONDER IF THIS COULD HAVE BEEN A CONTRIBUTING FACTOR IN MY ACCIDENT. I SUFFERED A SEVERE CONCUSSION AND WAS OUT OF WORK FOR THREE MONTHS. I HAD TO QUIT MY SECOND JOB, CAUSING SIGNIFICANT FINANCIAL STRAIN ON MY FAMILY. I HAVE SINCE HAD CHRONIC NECK PAIN AND MIGRAINES, AN MRI SHOWED TRAUMATIC DISC HERNIATIONS AT C2-6, FOR WHICH I HAVE TO SEE A NEUROSURGEON. I HAVE HAD MULTIPLE INJECTIONS AND OTHER PROCEDURES ON MY NECK SINCE THE ACCIDENT, BUT CONTINUE TO HAVE PAIN DAILY. AT MY REQUEST, MY INSURANCE COMPANY HAS KEPT THE TOTALED JEEP, UNTOUCHED, IN A SECURED LOT, UNTIL I CAN FIND SOMEONE TO HELP ME DETERMINE WHY THE SEATBELTS FAILED TO PROTECT ME.
Electrical system, Other or unspecified, Feb 6, 2017
THIS IS A KNOWN PROBLEM AND YET STILL NOT RECALLED THE TIPM JUST FAILED IN THE JEEP (SECOND ONE IN A MONTH) THIS TIME IT DID IT WHILE DRIVING. THE JEEP WENT ALL APE [XXX]. ALARMS GOING OFF, TRYING TO RESTART, THE SPEEDOMETER WOULDN'T WORK. I THOUGHT I WAS GOING TO CRASH AND DIE. HAPPENED ON THE HIGHWAY AND CONTINUED WHEN I GOT ON TO THE CITY STREETS THE DEALER MECH SAID IT PROBABLY WENT BAD AGAIN(IN LESS THAN A MONTH) I SEE MANY PEOPLE WITH THE SAME ISSUES(OTHER SUVS FROM SAME COMPANY HAVE RECALL ON THE PART, JUST NOT THE WRANGLER) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Other or unspecified, Jan 19, 2017
THE HEAT SHIELD BAFFLE ABOVE THE MUFFLER BECOMES COMPLETELY UNATTACHED BECAUSE BOTH THE NUTS HOLDING IT IN PLACE AND BAFFLE ITSELF CORRODE AWAY. THE BAFFLE THEN DROPS ON TO THE MUFFLER AND RATTLES. THE BAFFLE IS MADE OF VERY THIN METAL. THIS JEEP IS A 2012 WITH ONLY 30000 MILES.
Other or unspecified, Jan 2, 2017
FROM: CUSTOMER VEHICLE: 2012 JEEP WRANGLER SPORT, PURCHASED NEW IN 2012. REFERENCE: PROBLEMS IN HEATING SYSTEM TO WHOM IT MAY CONCERN, I PURCHASED A NEW 2012 JEEP WRANGLER SPORT FROM HENDRICK CHRYSLER JEEP IN FAYETTEVILLE, NC. FOURTEEN MONTHS LATER, I MOVED TO FLORIDA, WHERE THERE WAS NO NEED TO USE THE HEATER. UPON MY RETURN TO NORTH CAROLINA IN THE WINTER OF 2014, I NOTICED THAT HEATER ON THE DRIVER'S SIDE WAS NOT AS WARM AS THE PASSENGER'S SIDE. THE FOLLOWING WINTER, THE HEAT ON THE DRIVER'S SIDE FADED TO A POINT WHERE IT WAS BARELY WORKING. AFTER RESEARCHING THE ISSUE AND SPEAKING WITH A REPRESENTATIVE AT HENDRICK JEEP SERVICE CENTER, I LEARNED THAT THE HEATER CORE WAS LIKELY THE PROBLEM AND THAT I WOULD NEED TO FLUSH THE HEATER CORE. IN JANUARY 2015, I TOOK MY JEEP TO A PRIVATE MECHANIC TO HAVE THE HEATER CORE FLUSHED, WHICH FIXED THE PROBLEM FOR A SHORT TIME. RESEARCH ONLINE AMONG JEEP OWNERS OF MY MODEL AND YEAR REVEALED THAT THE LONG-TERM SOLUTION IS A NEW RADIATOR AND HEATER CORE (NEITHER OF WHICH ARE UNDER WARRANTY OR UNDER RECALL). THE POOR CLEANING AT THE TIME OF MANUFACTURING HAS CAUSED THE CASTING OF SAND IN THE HEATER CORE AND RADIATOR, RESULTING BUILD UP THAT BLOCKS HEAT. NOW, IN WINTER OF 2016, MY HEATER DOES NOT WORK. I CANNOT FIND A RECALL OR A REBATE FOR THE MORE THAN $2,400 DEALER ESTIMATE I RECEIVED TO REPLACE MY HEATER CORE AND RADIATOR. I FOUND A CHRYSLER STAR CASE (SEE ATTACHMENT) THAT GIVES STEPS TO FIX THE PROBLEM WITHOUT ACKNOWLEDGING ITS ORIGINS IN MANUFACTURING. I HAVE EMAILED CHRYSLER WITH A REQUEST FOR SUPPORT, TO NO AVAIL. GIVEN THAT THIS PROBLEM IS SO WIDESPREAD AND CONSISTANT AMONG JEEP OWNERS OF MY MODEL AND YEAR, I WANTED TO SHARE THE CASE WITH THE RECALL AGENCY, ALTHOUGH I KNOW THIS IS NOT A DIRECT 'SAFETY ISSUE.'
Other or unspecified, Sep 14, 2016, fire
STARTED WITH A WINDOW LEAKING ON OCTOBER 2, 2012. THEN PROCEEDED TO TRACTION LIGHT COMING ON ALONG WITH THE ENGINE LIGHT.. WELL ON MAY 26, 2014 I WAS WORKING.. I WORK FOR USPS AND IT IS A RIGHT HAND JEEP I NOTICE SMOKE COMING FROM THE VENTS OF MY JEEP.. I STOPPED LOOKED UNDER HOOD SEEN NO FIRE. SCARED TO DEATH AND NOT KNOWING WHAT WAS GOING ON.. I SIT THERE FOR A WHILE AND IT STOPPED. CALL DEALERSHIP AND TOOK IT TO THEM AND THEY RETURNED TO ME WITH "NO OBVIOUS PROBLEM". APPROXIMATELY 2 WEEKS LATER IT HAPPEN AGAIN. SMOKE COMING FROM VENTS.. THIS TIME MY JEEP CAUGHT FIRE AND BURNED TO THE GROUND!! I LATER DISCOVERED, AFTER THE FIRE, THAT MY VEHICLE WAS SUBJECT TO A RECALL THAT I NEVER RECEIVED.. I BECOME AWARE OF THE RECALL FROM A COWORKER WHOM HAD BOUGHT HER JEEP 1 MONTH AFTER ME...
Other or unspecified, Sep 8, 2016, fire
FIRE
Electrical system, Other or unspecified, Mar 15, 2016
THERE SEEM TO BE A NUMBER OF ELECTRICAL ISSUE MOSTLY AROUND THE DOOR LOCKING FAILURE; THE HORN AND THE TOUCH RADIO
Other or unspecified, Mar 3, 2016
I TOOK MY 2012 JEEP INTO A DEALER SPIRIT DODGE IN SWEDESBORO NJ 08085 SATURDAY 2/27/16 MY COMPLAINT WAS NO HEAT. I WAS TOLD IT NEEDS A HEATER CORE A RADIATOR, AND TRANS COOLER. AND THAT MY EASY CARE EXTENDED WARRANTY DID NOT COVER IT EVEN THOUGH IT SAYS IT COVERS HEAT. MY EASY CARE CONTRACT NUMBER IS EGTK886782. MY JEEP HAS 52000 MILES. THEY SAID IT HAS SLUDGE IN THE SYSTEM. NOW MY SYSTEM IS NOT SCHUELDED TO BE CLEANED FLUSHED TILL 60 MONTH. SO IT FAILED BEFORE THE TIME. I WAS TOLD IT'S A KNOW PROBLEM BUT THEY HAVE NOT RECALLED THEM. I BOUGHT THE JEEP AT VANN DODGE IN VINELAND NJ. SO I REALLY FEEL CHEATED. I HAVE HAD NO HEAT FOR A WHILE BUT I DIDN'T REPORT RIGHT AWAY
Other or unspecified, Feb 15, 2016, crash
2012 JEEP WRANGLER WAS PUT IN NEUTRAL AND STARTED WITH THE EBRAKE UP. I LET UP ON THE CLUTCH AS I EXITED THE VEHICLE. AS SOON AS MY FEET HIT THE GROUND, THE VEHICLE ACCELERATED AT FULL SPEED AND DROVE 60 FT, CRASHING COMPLETELY THROUGH THE GARAGE DOOR AND RIPPING IT OFF. JEEP CLAIMS THAT THE VEHICLE IS IN PROPERLY FUNCTIONING CONDITION SINCE THEY CANNOT REPEAT THIS INDEPENDENT ACCELERATION.
Other or unspecified, Feb 9, 2016
THE HORN DOES NOT WORK. ALL CONTROLS ON THE STEERING WHEEL ARE NOT WORKING. (CRUISE CONTROL, RADIO VOLUME AND TUNING, RESET BUTTONS) THE SIGNAL LIGHTS DO NOT TURN OFF AUTOMATICALLY. THE CHECK ENGINE LIGHT STAYS ON, AND THE AIR BAG LIGHT ALSO STAYS ON. A DIAGNOSTICS WAS PERFORMED SHOWING CLOCK SPRING NEEDS TO BE REPLACED. MY COMPLAINT IS THAT THIS IS THE SECOND TIME I HAVE HAD THIS HAPPEN. MY JEEP IS A RIGHT-HAND DRIVE WHICH I USE FOR MAIL DELIVERY. CHRYSLER COVERED THE COST WITH HALF A WARRANTY THE FIRST TIME. THIS WAS AUGUST 2014 WITH 68000 MILES. THE SECOND TIME WAS DECEMBER 2015 WITH 86000 MILES. CHRYSLER IS SAYING THEY CAN NOT HELP. THIS HAS BEEN A RECALL ON OTHER RIGHT HAND DRIVE JEEPS IN MY POST OFFICE. MINE IS DOING THE SAME THING, THEREFORE I FEEL THAT IT SHOULD BE COVERED FULLY TO BE REPLACED.
Electrical system, Air bags, Other or unspecified, Jan 6, 2016
FAULTY CLOCKSPRING AIRBAG LIGHT APPEARS SPORADICALLY WHEN VEHICLE IS IN MOTION AND I HAVE SOMEONE IN THE PASSENGER SEAT, NOTIFYING ME THAT THEIR AIRBAG IS DEACTIVATED. HORNS VOLUME IS WEAK. POSSIBLY A COINCIDENCE, BUT THE LOW TIRE PRESSURE ALERT APPEARS AT START-UP. ALL TIRES (GOODYEAR LT285/70R17) READ 45-50 PSI. THIS PART IS RECALLED IN 2007 AND 2008 JEEP WRANGLERS, BUT NOT FOR 2009-2016. IT IS THE EXACT SAME PART.
Electrical system, Exterior lighting, Other or unspecified, Dec 13, 2015
TAKATA RECALL. I WAS DRIVING AND STAR RAINING. TURN ON THE WIPER ,NO FUNCTION I CHECK WASHER, NOT WORKING. THEN I NOTICE NO HEAD LIGHTS,NO HORN'S,NO TAIL LIGHTS. 4 WAYS AND BRAKES LIGHT DOES WORK.
Other or unspecified, Dec 4, 2015
I JEEP PURCHASED THE JEEP NOV. 2, 2015. I JUST STARTED DRIVING THE JEEP. I WAS COMING HOME FROM WORK IT A POTHOLE AND THE JEEP STARTED SHAKING VIOLENTLY LIKE MY FRONTED WAS GOING TO COME APART AND DIDN'T STOP UNTIL I SLOWED DOWN.
Other or unspecified, Oct 22, 2015
CAR LOST ALL POWER WHILE MAKING A LEFT TURN ON A BUSY STREET. THE ISSUE TURNED OUT TO BE A DEFECTIVE TIPM WHICH COST OVER $1100 TO REPAIR.
Other or unspecified, Oct 12, 2015
TAILGATE SWINGS BEYOND ALLOWABLE LIMIT, EVEN WHEN THE VEHICLE IS PARKED ON A LEVEL SURFACE, CAUSING THE SWING ARM TO BREAK, BRAKE LIGHT TO CRACK AND INTERIOR TRIM PANELS TO BE DAMAGED.
Electrical system, Other or unspecified, Visibility/wiper, May 12, 2015
I HAVE A 2012 JEEP WRANGLER UNLIMITED WITH 40K MILES. AROUND 15K MILES, I STARTED EXPERIENCING ISSUES WITH THE DRIVER SIDE AND FRONT WINDSHIELD HEATING/DEFROSTING NOT WORKING. HEATING WORKS ON THE PASSENGER SIDE, BUT NOT ON THE DRIVER'S SIDE SEATING OR WINDSHIELD AREAS. THIS ISSUE CREATES A COMFORT PROBLEM DURING COLD DAYS DUE TO NO HEAT ON THE DRIVER'S SIDE BUT MORE IMPORTANTLY, CREATES A SAFETY ISSUE BECAUSE THE FRONT WINDSHIELD DOES NOT DEFROST PROPERLY WITHOUT SUFFICIENT HEAT, CREATING UNSAFE DRIVING SCENARIOS. THIS ISSUE WAS INTERMITTENT AT FIRST, BUT OVER THE PAST 20K MILES HAS BECOME A FREQUENT COMFORT AND SAFETY ISSUE. THIS DEFECT/ISSUE/DESIGN FLAW IS A KNOWN PROBLEM WITH THE CURRENT WRANGLER UNLIMITED AS A NUMBER OF OTHERS I KNOW WITH THE SAME VEHICLE EXPERIENCE THIS ISSUE AND YOU CAN FIND ENDLESS COMPLAINTS OF THE ISSUE ON LINE. MY DEALER ALSO EXPLAINED THEY RECEIVE FREQUENT COMPLAINTS FOR THIS PROBLEM. I BROUGHT MY JEEP TO THE DEALERSHIP. THEY EXPLAINED I NEED THE HEATING CORE REPLACED, AND DUE TO ITS LOCATION BEHIND THE DASHBOARD WILL COST ME $1000+ TO REPAIR, PRIMARILY DUE TO THE LABOR REQUIRED TO PULL OFF THE DASHBOARD AND OTHER CAR PARTS TO REACH AND REPLACE THE HEATING CORE. THIS ISSUE SHOULD BE A RECOGNIZED SAFETY RECALL OR SERVICE BULLETIN BY JEEP/CHRYSLER WITH NO OUT OF POCKET REPAIR EXPENSE FOR THE VEHICLE OWNERS WHO EXPECT TO RECEIVE SAFE, HIGH QUALITY, WELL DESIGNED PRODUCTS FROM JEEP/CHRYSLER.
Other or unspecified, Aug 4, 2014
THERE IS A SAFETY RECALL N28 ON MY JEEP. I HAVE GONE TO 2 DIFFERENT DEALERS TO TRY TO GET THIS RECALL SERVICE COMPLETED. THE HEBERT TOWN AND COUNTRY DELAERSHIP IN SHREVEPORT LA ALWAYS CAME UP WTIH AN EXCUSE AS TO WHY THEY COULD NOT COMPLETE THE WORK (THEY HAVE TO DO AN INSPECTION FIRST, NEED AN APPOINTMENT, THEN THEY HAVE TO ORDER THE PART, ETC... BUT THEY WOULD NEVER DO THE INSPECTION). THEN MY HUSBAND MADE AN APPOINTMENT WITH LANDERS IN BOSSIER CITY LA TO HAVE THE RECALL WORK DONE... APPROXIMATELY A WEEK PRIOR TO THE APPOINTMENT THEY CANCELLED IT DUE TO BEING "TOO BUSY". WE THEN RECEIVED A CALL FROM THE AUTOMATED APPOINTMENT LINE AND GOT RESCHEDULED FOR AN APPOINTMENT TODAY (AUG 4, 2014) AND WHEN WE ARRIVED AT THE DEALER, WE WERE INFORMED THEY COULD NOT DO THE WORK BECAUSE AGAIN, THEY WERE "TOO BUSY" AND WE WERE INSTRUCTED TO CALL BACK ON AUG 11, 2014 TO SEE IF THEIR WORKLOAD HAD CLEARED UP AND IF THEY COULD GET US IN. THE SERVICE ADVISOR EVEN TOLD US IT'S A2 HOUR JOB. I THINK A RECALL SHOULD TAKE PRIORITY AND I SHOULD HAVE TO BATTLE 2 DIFFERENT DEALERSHIPS FOR 9 MONTHS TO GET THIS DONE.
Power train, Other or unspecified, Jun 15, 2014
I HAVE BEEN WAITING FOR THIS PART (TRANSMISSION OIL COOLER TUBE) SINCE LAST JULY. I CALLED IMMEDIATELY TO HAVE IT ADDRESSED BY MY DEALER AND THEY PUT ME ON A WAITING LIST. ALMOST A YEAR LATER (AND SEVERAL PHONE CALLS DURING THIS YEAR TO THEM) I AM STILL ON THAT WAITING LIST. MY RECALL STATES: "...OPERATING THE VEHICLE WITH INSUFFICIENT TRANSMISSION FLUID MAY CAUSE DAMAGE TO THE TRANSMISSION AND A LOSS OF TRANSMISSION FUNCTION WHICH MAY INCREASE THE RISK OF A CRASH." I AM SUPPOSED TO BE OKAY WITH THIS? I TRIED TO TRADE IT IN FOR A NEWER MODEL, BUT THE DEALER DID NOT GIVE ME A DECENT DEAL. MY JEEP IS ONLY A YEAR OLD. *JS
Other or unspecified, May 9, 2014
I'VE CALLED ABOUT HAVING THE SAFETY RECALL N28/NHTSA 13V-234 TAKEN CARE OF SINCE DECEMBER 2013 AND MY DEALERSHIP CONTINUES TO CHOOSE NOT TO ADDRESS THIS. *TR
Other or unspecified, Oct 20, 2013
I RECEIVED A RECALL NOTICE FROM CHRYSLER ABOUT 3 MONTHS BACK AND EVERYTIME I CALL DEALERSHIP THEY TELL ME THAT CHRYSLER HAS NOT SENT THEM PARTS TO FIX RECALL. NOT VERY PROFESSIONAL . SOMEONE NEEDS TO PUSH THEIR GAS PEDAL UNEXCEPTABLE. *TR
Engine and engine cooling, Electrical system, Other or unspecified, Mar 26, 2012, fire
PURCHASED A 2012 JEEP WRANGLER SPORT ON 3/3/12 AT ROUGHLY 2PM CST. AT ABOUT 4PM CST, I PARKED THE JEEP IN MY APARTMENT'S PARKING GARAGE. I DECIDED AT ABOUT 6PM CST TO GO GET SOME DINNER, AND TO CRUISE AROUND AS WELL IN THE NEW VEHICLE. I OBSERVED SMOKE COMING FROM THE PARKING GARAGE, AND WHEN I GOT INTO THE GARAGE, I OBSERVED MY NEW JEEP ON FIRE. THE ENTIRE FRONT END OF THE VEHICLE WAS ENGULFED IN FLAMES. BOTH FRONT TIRES EXPLODED AS A RESULT OF THE FIRE, AND THE ENTIRE FRONT END WAS COMPLETELY DAMAGED. THE INTERIOR IS DESTROYED; BASICALLY TOTALED OUT. VEHICLE WAS PURCHASED WITH 11 MILES ON THE ODOMETER, AND ENDED WITH ABOUT 17 TOTAL. *TR