2012 Jeep Wrangler
Problems, recalls and owner-reported issues
Power train is the leading concern among 833 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Wrangler model years with reports.
Of the 2012 reports, 22 involved a crash and 19 involved a fire. 22 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Steering, hydraulic power assist, hose, piping, and connectionsJun 4, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Jeep Wrangler vehicles equipped with a 3.6L engine and an automatic transmission and manufactured January 23, 2011, through February 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid.
A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall began on September 23, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N28.
Campaign 13V234000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Representative owner complaints
833 reports, newest first.
Engine, Apr 4, 2018
THE JEEP STALLS INTERMITTENTLY. IT HAS BEEN IN THE SHOP SEVERAL TIMES FOR THIS PROBLEM, BUT IT STILL CONTINUES. LAST WEEK MY SON WAS DRIVING HOME, AND AFTER 2 HOURS OF DRIVING, THE VEHICLE STALLED AT 70MPH IN THE MIDDLE LANE OF A MAJOR HIGHWAY. IT IS NOW BACK IN THE SHOP, AGAIN! IT IS NOT SAFE TO DRIVE.
Air bags, Other or unspecified, Mar 28, 2018
THE AIR BAG LIGHT ON THE DASHBOARD JUST RANDOMLY ALERTS OFF AND ON AND THIS WAS AT THE SAME TIME ALL THE LEFT SIDE PANELS OF THE STEERING WHEEL STOPPED WORKING INCLUDING THE HORN. IF SOMEONE IS SITTING IN THE PASSENGER SIDE FRONT SEAT AND THEIR DISTRIBUTION OF WEIGHT SHIFTS THE AIR BAG PASSENGER ALERT SYSTEM LET'S YOU KNOW IT'S NOT FUNCTIONING PROPERLY. I WAS TOLD THE PROBLEM HAS SOMETHING TO DO WITH A CLOCKSPRING AND IT'S AIR BAG WIRING UNDER THE PASSENGER SIDE FRONT SEAT TO THE ALERT SYSTEM. I SAW ON THIS SITE WHERE IT MENTIONED A CLOCKSPRING PROBLEM.IT DOES THIS WHETHER STOPPED OR GOING. THIS IS CONTINUOUSLY AN ISSUE NOW. PLEASE ADVISE HOW I NEED TO PROCEED WITH THE RECALL.
Fuel/propulsion system, Mar 22, 2018
WHEN I FILL-UP MY GAS TANK, THE PUMP DOES NOT SHUT OFF PROPERLY AND GAS OVERFLOWS TANK, SPILLING ONTO REAR QUARTER PANEL, BUMPER, AND GROUND SURFACE. AT TIME OF FILL-UP, VEHICLE IS STATIONARY, PARKING BREAK ON, AND ENGINE OFF. THIS OCCURS PRACTICALLY EVERY TIME I FILL UP GAS TANK, AND OCCURS AT DIFFERENT GAS STATIONS. HENCE, THIS PROBLEM IS NOT CAUSED BY THE GAS STATION PUMPS, AND APPEARS TO BE CAUSED BY MY VEHICLE NOT SHUTTING OFF PUMP BEFORE GAS OVERFLOWS TANK. I RESEARCHED THIS ONLINE, AND IT APPEARS THIS PROBLEM IS COMMON TO JEEP WRANGLER OWNERS, AND JEEP IS AWARE OF THE PROBLEM, BUT HAS NOT DONE ANYTHING TO FIX PROBLEM. OVERALL, THE OVERFLOWING OF GAS FROM TANK UPON EACH FILL-UP PRESENTS A SIGNIFICANT RISK TO VEHICLE OWNERS AND GAS STATION ATTENDANTS (NOTE: I LIVE IN NJ, AND STATE LAW REQUIRED GAS STATION ATTENDANTS, I.E., NOT VEHICLE OWNERS, TO PUMP ALL GAS INTO VEHICLES). I BELIEVE JEEP SHOULD DO SOMETHING TO CORRECT THIS PROBLEM, AND UNDERSTAND THAT THEY INITIATED A VOLUNTARY RECALL FOR 2007 TO 2009 JEEP WRANGLERS, BUT NOT LATER MODELS.
Engine, Mar 17, 2018
HEATING ISSUES, HEAR FLUID RUNNING THROUGH HEATER CORE, HAVE BEEN THROUGH 2 WATER PUMPS, NO HEAT WHEN STOPPED BUT HEAT WHEN MOVING,
Power train, Fuel/propulsion system, Mar 13, 2018
GAS TANK CRACK LEAKS FUMES, ALSO THE TRANSMISSION POPS OUT WHILE DRIVING AND DEALERSHIP WOULD NOT FIX UNDER WARRANTY BECAUSE THEY SAID IT DIDN'T HAPPEN WHEN REPAIRMAN TEST DROVE IT. NOW ITS COMPLETELY BLOWN OUT DOES NOT WORK HAS 36,700. MILES ON IT 700 MILES PAST WARRANTY AND ONE YEAR PASS WARRANTY. THESE ARE TWO DEFECTIVE PARTS AND EITHER COULD RUN YOU OFF THE ROAD AND GAS LEAK BLOW UP YOUR CAR. MY GUESS IS THESE PARTS ARE MADE IN CHINA. WE ALL HAVE TO PAY FOR THIS WITH OUR SAFETY AND OUR LIVES IN SOME CASES.
Steering, Mar 12, 2018
JOINT BETWEEN PITMAN ARM AND TIE ROD FAILED, LEAVING NO STEERING WHILE GOING DOWN THE HIGHWAY AT 70 MPH IN A STRAIGHT-AWAY. UNDER MANY CIRCUMSTANCES THIS COULD HAVE LEAD TO A DEADLY CRASH. THERE WAS NO FOREWARNING OF PENDING JOINT FAILURE (NO NOISE, VIBRATION, SLOPPY STEERING, ETC). VEHICLE WAS SERVICED SEVERAL TIMES IN THE PRECEDING 3 MONTHS. NO MECHANICS OBSERVED WEAR OF THIS JOINT. 105K MILES ON VEHICLE.
Electrical system, Mar 1, 2018
MY VEHICLE STARTED OUT WITH INTERMITTENTLY NOT BEING ABLE TO START/ TURN OVER OR RECEIVE ELECTRONIC SIGNALS TO THE TOTAL INTEGRATED POWER MODULE. OVER TIME THE PROBLEM BECAME MORE PREVALENT WITH OTHER ISSUES OCCURRING ALONG WITH INABILITY TO START. THESE PROBLEMS INCLUDED LOSS OF POWER TO THE TRANSMISSION AND POSITION SENSORS, AND CABIN LIGHTS COMING ON THERE OWN WHILE DRIVING. AFTER SEVERAL TRIPS TO THE MECHANICS IT WAS DETERMINED THAT THE TIPM WAS THE PROBLEM, AFTER REPLACING THE MODULE ALL PROBLEMS HAVE STOPPED.
Other or unspecified, Feb 14, 2018
THE VEHICLE LOSES COMPLETELY HEAT ANNUALLY SINCE 2013.
Air bags, Feb 6, 2018
2012 WRANGLER CLOCK SPRING ISSUE. THERE IS A RECALL FOR THIS ISSUE BUT NOT FOR MY MODEL YEAR. AIRBAG MAY NOT INFLATE IF NEEDED AND THE RECALL NEEDS TO BE EXTENDED TO MY MODEL YEAR. DO I NEED TO DIE BEFORE THAT HAPPENS?
Electrical system, Jan 28, 2018
TIPM SMOKING AT POWER FEED. RANDOM TOTAL LOSS OF ALL POWER WHILE DRIVING.
Other or unspecified, Engine, Jan 25, 2018
THE HEATER ON MY JEEP, WHICH ONLY HAS 41,000 MILES ON IT, SLOWLY STOPPED WORKING. I TOOK IT TO THE DEALER TO HAVE THEM CHECK IT OUT. THE CALLED LATER THAT DAY AND SAID I NEED A NEW HEATER CORE WHICH COSTS $1200. THE NEXT DAY THE CALLED BACK AND SAID THAT I ACTUALLY NEED A NEW HEATER CORE, RADIATOR, THERMOSTAT, ETC. BASICALLY THE WHOLE HEATING/COOLING SYSTEM FOR THE ENGINE AND THE ESTIMATE IS UP TO $2200. I LOOKED ONLINE AND FOUND THAT THIS IS NOT A NEW PROBLEM WHICH IS FRUSTRATING. IT SEEMS LIKE IT IS A RADIATOR PROBLEM THAT SENDS PARTICLES THROUGH THE SYSTEM AND CLOGS THE HEATER CORE. I'M HOPING THAT THERE WILL BE A RECALL SO THAT I CAN RECOUP SOME OF THIS $2200 THAT I'M ABOUT TO HAVE TO PAY TO FIX MY JEEP. ESPECIALLY SINCE THIS IS A MANUFACTURING DEFECT APPARENTLY!
Other or unspecified, Engine, Jan 18, 2018
MY JEEP WRANGLER JKU HAS THE SAME ENGINE AS THE CHRYSLER 200, THE 3.6 PENTASTAR. THE HEAT DOESN'T WORK. IT DOESN'T MATTER IF IT REACHES OPERATING TEMP. THE FLUIDS ARE AT OPTIMUM LEVEL, NEW THERMOSTAT. PERFORMED A RADIATOR FLUSH AND OTHER HEAT TROUBLE SHOOTING CHECKED OUT. I HAVE ABOUT 88,000 MILES. THE DEALER SHIP DID SOME WORK ON A CYLINDER HEAD AND DISCOUNTED. AT FIRST I THOUGHT IT WAS A FAVOR BUT AFTER I LOOKED INTO THE FIX, I FOUND OTHERS WITH SAME FIXES.
Air bags, Jan 16, 2018
TAKATA RECALL- I RECEIVED YOUR POSTCARD IN THE MAIL SEVERAL WEEKS AGO. I LOOKED UP AND FOUND MY JEEP HAD THOSE DEFECTIVE AIRBAGS. I CALLED THE DEALERSHIP WHERE I BOUGHT THE CAR AND TO MY SURPRISE, THEY CLAIMED THEY HAD NO RECORD ON THEIR COMPUTERS ABOUT ME PURCHASING THAT JEEP. THEY THEN CLAIMED THAT THE GOVERNMENT IS WRONG-MY 2012 WRANGLER HAS NO TAKATA AIRBAGS IN THEM. I ASKED WHY THEY DELATED MY PURCHASE INFO FROM THEIR COMPUTERS AND HE COULD NOT GIVE ME AN ANSWER-ONLY SILENCE. I KNOW THOSE AIRBAGS COULD EXPLODE IN HOT WEATHER, SO I HOPE TO CHANGE THEM BY THE SPRING. I LIVE IN SOUTHERN AZ. PLEASE HELP. I DON'T WANT TO SPEND THOUSANDS OUT OF MY OWN POCKET FOR THE REPLACEMENT AIRBAGS. I CAN ONLY GIVE AN ESTIMATE AS TO WHEN I SPOKE TO THIS DEALERSHIP AND THEIR REFUSAL TO CHANGE THE AIRBAGS. THE DEALERSHIP WAS LARRY MILLER CHRYSLER JEEP IN TUCSON, AZ
Power train, Jan 16, 2018
ON JAN 8TH I WAS HEADING HOME ON UNION ROAD IN THE MIDDLE OF RUSH HOUR TRAFFIC. A CAR INFRONT OF ME DECIDED TO TURN LEFT SO I HAD TO STOP WHEN I PROCEEDED TO GO AROUND HIM I HEARD A LOUD BANG AND MY JEEP STOPPED DEAD. WHEN I TRIED TO PUT THE CAR IN DRIVE, REVERSE, OR NEUTRAL THE JEEP DIDN'T MOVE. HAD I HAVE BEEN GOING THE SPEED LIMIT OR GOT ON THE THURWAY IN WHICH WAS 200 FT AWAY WHERE I WAS HEADED TO GO HOME MY JEEP WOULD HAVE FLIPPED FROM THE SUDDEN LOCK UP OF MY WHEELS. I COULD HAVE DIED. THERE WAS NO WARNINGS, NOISES, ECT. IT JUST SNAPPED. NOT ONLY THE 1500 DOLLAR REPAIR THE TECHNICIAN TOLD ME THAT THERE HAD TO BE A DEFECT IN THE DIFFERENTIAL. I WOULD LIKE JEEP TO CONTACT ME [XXX] ON THIS MATTER I FEEL THAT I SHOULD NOT HAVE TO PAY FOR THIS THANK YOU [XXX] *BF INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR *BF *TR
Air bags, Jan 10, 2018
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V352000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR AS THE RECALL NOTICE WAS RECEIVED OVER EIGHT MONTHS AGO. THE DEALER (STEVENS CREEK CHRYSLER JEEP DODGE, 4100 STEVENS CREEK BLVD, SAN JOSE, CA 95129, (408) 248-1800) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS CONTACTED SEVERAL TIMES AND WAS UNABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT RECENTLY RECEIVED A POSTCARD FROM TK HOLDINGS, ALERTING HIM THAT THEY FILED FOR BANKRUPTCY. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Electrical system, Electronic stability control (ESC), Dec 25, 2017
ENGINE DASH LIGHTS ABS, TRACTION CONTROL AND ENGINE LIGHT CAME ON THEN OFF THEN BACK ON WILL IN MOTION. ALSO WHILE IN MOTION, AN RPM SURGE OCCURRED WHICH ALMOST CAUSED ME TO REAR END THE CAR IN FRONT OF ME. THIS SURGE HAS OCCURRED TWICE IN THE LAST DAY SO HAVE PARKED THE VEHICLE FOR FEAR OF HAVING AN ACCIDENT THAT COULD RESULT IN BODILY HARM.
Air bags, Dec 13, 2017
DRIVER STEERING WHEEL AIR BAG LIGHT IS ON. HORN AND ALL STEERING WHEEL BUTTONS EXCEPT CRUISE CONTROL DO NOT WORK. LIGHT COMES ON AND OFF REPEATEDLY.
Other or unspecified, Dec 1, 2017
THE HEAT JUST STOPPED WORKING. I SEE THIS IS A KNOWN ISSUE AND PRESENTED LAWSUIT AGAINST JEEP. IT WAS WORKING FINE, STOPPED AT STORE THEN NOTHING BUT COLD AIR ON THE WAY HOME. ONCE FINALLY HOME, TURNED CAR OFF THEN BACK ON A FEW MINUTES LATER. STILL COLD AIR. TURNED ON HIGH THEN ALL THE WAY COLD THEN ALL THE WAY BACK TO HOT AND FINALLY WARM AIR AGAIN. PLEASE CORRECT THIS ISSUE. THIS IS SUPPOSE TO BE THE "MOST AMERICAN CAR". THAT'S WHY I BOUGHT THIS TANK. TIME TO DO THE AMERICAN THING AND BACK YOUR PRODUCT AND DO THE RIGHT THING.
Other or unspecified, Dec 1, 2017
THERE ARE MANY OF THESE VEHICLES THAT WERE MANUFACTURED IN MEXICO AND THEY HAD ISSUES LEAVING RESIDUE IN HEATER COIL MAKING THE HEAT NOT WORK PROPERLY. IF THE HEAT DOES NOT WORK PROPERLY IT CAN CAUSE ISSUES WITH PERSON NOT BEING ABLE TO SEE DUE TO HEAT NOT BEING EFFECTIVE ENOUGH TO DEFROST A FROSTY OR ICY WINDSHIELD. JEEP HAS BEEN AWARE OF THIS PROBLEM BUT WILL NOT ISSUE A RECALL AND THE BURDEN IS PUSHED OFF ONTO THE CONSUMER. THESE ARE COSTLY REPAIRS AND I AM SURE MANY PEOPLE CAN NOT AFFORD THE REPAIR THE VEHICLE PROPERLY. I HAVE ALSO CONTACTED CHRYSLER. IF YOU GOOGLE "NO HEAT IN 2012 JEEP" ALL THE COMPLAINTS ARE THE EXACT SAME. THIS IS MAJOR SAFETY ISSUE TO ANYONE OWNING A VEHICLE THAT MAY NOT HAVING WARM AIR TO KEEP WINDOWS CLEAR OF DEBRIS.
Engine, Nov 29, 2017
VEHICLE RECEIVED A CHECK ENGINE LIGHT WHILE DRIVING ON THE ROAD AND HAD A SUDDEN POWER LOSS. WITH THE ENGINE STARTED, THE VEHICLE HAS A LOUD TICKING SOUND FROM THE CYLINDER HEAD. CALLED A LOCAL DEALER AND THEY SAID THE MANUFACTURER EXTENDED WARRANTY WONT COVER THE REPAIR BECAUSE THE VEHICLE HAS A SALVAGED TITLE.
Engine, Nov 21, 2017
2012 JEEP WRANGLER SAHARA UNLIMITED. CHRYSLER GROUP LLC IS BETTING ON THE FACT THAT EACH AND EVERY PERSON FILLING OUT THIS NHTSA FORM CLICKS THE 'NO ONE DIED & NO ONE GOT HURT' BUTTON SO A RECALL WILL NEVER BE ISSUED! THAT IS THEIR FIX! APPROXIMATELY TWICE A MONTH YEARS 2016 TO PRESENT, WHILE DRIVING ON CITY STREETS OR HIGHWAYS AT ANY SPEED, JEEP HAS LOST SPEED QUICKLY AND HAS CONCURRENTLY LOST THE ABILITY TO ACCELERATE. IT FEELS AS IF THE ENGINE IS BOGGING DOWN. SIMULTANEOUSLY THE CHECK ENGINE LIGHT WILL ILLUMINATE. HAVE TO IMMEDIATELY PULL OFF THE ROAD EACH TIME. THE JEEP HAS NEVER TURNED OFF NOR STALLED. THE PROBLEM HAS ALWAYS FIXED ITSELF AFTER A FEW MOMENTS ON THE SIDE OF THE ROAD. EACH AND EVERY TIME, THE CHECK ENGINE LIGHT TURNS OFF BY ITSELF. I HAVE TAKEN THE JEEP IN FOR SERVICE TO MY LONG TIME TRUSTED MECHANIC. THE MECHANIC COULD NOT REPLICATE NOR FIND A CODE. BECAUSE OF THE RISK OF FIRE THAT I READ ABOUT PLAGUING THESE JEEP MODELS, I FEEL VERY AFRAID TO DRIVE MY JEEP ANYWHERE LET ALONE GO OFF INTO THE WILDERNESS OFFROADING. I HAVE READ HUNDREDS OF SIMILAR STORIES ON SITES SUCH AS THIS. I CANNOT BELIEVE NOTHING, NOT ONE THING HAS BEEN DONE ABOUT IT. SHAME ON CHRYSLER FOR TURNING A BLIND EYE BUT WILL TAKE YOUR MONEY TO DIAGNOSE THE PROBLEM FOR DAYS AND MONTHS KNOWING WHAT THE EXACT ISSUE IS. AGAIN, CHRYSLER IS BETTING ON THE FACT EVERYONE OF US WILL CLICK THE NHTSA BOXES THAT SAY NO ONE WAS INJURED AND NO ONE DIED. THAT WAY, NO RECALL WILL EVER BE ISSUED. CHRYSLER GROUP LLC HOPES YOU ARE OUT OF WARRANTY, IF NOT, THEY WILL PUSH UNTIL YOU RUN OUT. THEN THEY BLAME RODENTS CHEWING ON WIRES ETC...LUDICROUS
Air bags, Nov 20, 2017, crash
TAKATA RECALL; I GOT INTO CAR ACCIDENT AND AIRBAGS DIDN'T DEPLOY. CAR WAS A TOTAL LOST. I THINK I HAD TAKATA AIR BAGS.
Service brakes, Nov 17, 2017
THE PARKING BRAKE HANDLE/ CLUTCH ASSEMBLY HAS BEEN FAULTY ON MY VEHICLE FROM ABOUT 6 MONTHS AFTER BUYING IT NEW. IT BEING A MANUAL TRANSMISSION HAS CAUSED THE VEHICLE TO ROLL AWAY ON SEVERAL INSTANCES. I HAVE ORDERED A NEW PARKING BRAKE ASSEMBLY TO REPLACE THE ORIGINAL OE UNIT TO TRY AND FIX THE PROBLEM. YES THE PARKING BRAKE SHOES HAVE BEEN ADJUSTED MULTIPLE TIMES. THIS IS AN ISSUE WITH THE CABLE TENSION SYSTEM.
Seats, Nov 17, 2017
JEEP WRANGLER SAHARA 2012 HEATED SEATS MALFUNCTIONED. THE PASSENGER SIDE HEATED SEAT BUTTON WORKS WELL. THE DRIVER SIDE DOES NOT WORK WHEN DASHBOARD BUTTON IS PRESSED DOWN. THE DRIVER SIDE HEATED SEAT INDICATOR BUTTON TURNS OFF AFTER 5 SECONDS AND DOES NOT WORK. THERE ARE NUMEROUS BLOGS AND TROUBLESHOOTING ONLINE SITES WHERE CUSTOMERS COMPLAIN OF THIS ISSUE WITH NO PERMANENT RESOLVE. MANY JEEP OWNERS WITH THIS ISSUE SHARE THEIR EXPERIENCES OF GOING TO THE DEALER TO GET THIS HEATED SIT MALFUNCTION FIXED....SADLY TO ONLY HAVE THE ISSUE REOCCURR WEEKS LATER. AGAIN TO BE CLEAR, THE DRIVER SIDE HEATED SEATS DO NOT HEAT UP AT ALL. FURTHERMORE, THE DRIVER SIDE HEATED SEAT BUTTON LIGHT GOES OFF AFTER 5 SECONDS. THE FEATURE DOES NOT WORK THEREFORE RESULTING IN A LOSS IN RESALE VALUE AND EXISTING COMFORT FROM THE COLD. CHRYSLER HAS NOT DONE ANYTHING TO DATE TO ISSUE A RECALL TO FIX THIS ISSUE. MOST JEEP OWNERS ARE LOYAL RETURN CUSTOMERS SO IT'S SAD THAT THE HEATED SEAT ISSUE HAS NOT BEEN DEEMED IMPORTANT ENOUGH TO ISSUE A RECALL.
Electrical system, Structure, Visibility/wiper, Nov 10, 2017
SINCE I HAVE OWNED THE VEHICLE THE WINDSHIELD WIPERS WILL COME ON EVERY ONCE IN A WHILE WHEN I TURN ON THE LEFT BLINKER. I ALSO HAVE A PROBLEM WITH THE TAILGAIT. AFTER ABOUT 3 YEARS OF OWNERSHIP OF THE VEHICLE THE TAILGATE HINGE DID NOT STOP THE TAILGATE FROM OPENING UP A FULL 180 DEGREES CAUSING THE ELBOW JOINT TO COME COMPLETELY OUT AND MY RIGHT TAIL LIGHT TO BE SHATTERED. I WAS TOLD BY THE DEALER SHIP THAT THIS WAS COMMON ISSUE, BUT THEY WOULD NOT RETURN MY CALLS/EMAILS TO GET IT FIXED.