2012 Jeep Wrangler
Problems, recalls and owner-reported issues
Power train is the leading concern among 833 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Wrangler model years with reports.
Of the 2012 reports, 22 involved a crash and 19 involved a fire. 22 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Steering, hydraulic power assist, hose, piping, and connectionsJun 4, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Jeep Wrangler vehicles equipped with a 3.6L engine and an automatic transmission and manufactured January 23, 2011, through February 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid.
A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall began on September 23, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N28.
Campaign 13V234000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Representative owner complaints
833 reports, newest first.
Electrical system, Engine, Mar 5, 2015
2012 JEEP WRANGLER SPORT 3.6L VEHICLE DOES NOT START AT RANDOM. VEHICLE HAS STALLED AT HIGHWAY SPEEDS. ALL ELECTRICAL WILL TURN ON BUT JEEP WILL NOT CRANK OVER OR MAKE ANY ATTEMPT TO START. WIPERS TURN ON, THEIR OWN. BATTERY, AND STARTER HAVE BOTH BEEN CHECKED. EVIDENCE LEADS TO FAULTY TIPM SENSOR BUT BECAUSE THE CHRYSLER DEALERSHIP CAN NOT DUPLICATE THE ERROR AFTER 5 TRIES THEY SAID THEY CAN NOT REPLACE THE TIPM. DEALERSHIP STATES THEY CAN NOT JUST THROW PARTS AT IT TO FIX THE ISSUE EVEN WITH HUNDREDS TO THOUSANDS OF OTHER CHRYSLER PRODUCTS HAVING THE SAME ISSUE. *TR
Engine, Mar 2, 2015
BAD LEFT HEAD, KNOWN PROBLEM WITH PENTASTAR ENGINE. CHECK ENGINE LIGHT CAME ON. CODES INDICATED MISFIRE ON CYLINDERS. INSPECTION REVEALED A BAD LEFT HEAD. *TR
Seat belts, Feb 26, 2015
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE FRONT DRIVER SIDE SEAT BELT STRAP SEPARATED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 142,000.
Structure, Feb 19, 2015, fire
I WAS GETTING OFF OF THE HIGHWAY FROM ABOUT AN HOUR COMMUTE HOME WHEN THE DRIVER DOOR CAUGHT ON FIRE. I PUT THE VEHICLE IN PARK, I TRIED TO UNLOCK THE DRIVER DOOR TO GET OUT, AND I COULDN'T. TRIED TO GET OUT THE PASSENGER, COULDN'T. I TOOK OFF MY JACKET, AND TRIED TO SMOTHER THE FIRE. IT DIDN'T WORK. I CRAWLED OUT THE BACK DOOR (NOT LOCKED FOR SOME REASON). PEOPLE STOPPED TO HELP, WE WERE ABLE TO OPEN THE DRIVER DOOR FROM THE OUTSIDE AND THREW SNOW IN THE DOOR UNTIL THE FIRE STOPPED. FIREFIGHTERS THEN DISASSEMBLED THE DOOR TO MAKE SURE THE FIRE REALLY WAS OUT. MY CAR WAS TOWED TO A SHOP. *TR
Steering, Power train, Electrical system, Visibility, Feb 12, 2015
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V234000 (POWER TRAIN, STEERING) AND 14V631000 (ELECTRICAL SYSTEM, VISIBILITY); HOWEVER, THE PARTS TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Visibility, Feb 11, 2015
VEHICLE HAS NO HEAT ON DRIVER SIDE VENT AND FLOOR VENTS, COLD AIR COMES OUT AS IF THE A/C IS ON. AS TIME HAS PASSED COOL AIR ON FRONT WINDOW DEFROSTER AS WELL AS CENTER AND PASSENGER VENTS. VEHICLE IS WARMED UP WHEN TRYING TO TURN HEAT ON WITH NO POSITIVE RESULTS. ONLINE JEEP FORUMS LIST THIS AS A PROBLEM TO JEEP WRANGLERS. DEALERSHIP STATED THEY ARE UNAWARE OF THIS PROBLEM. THIS IS A SAFETY ISSUE TO DEFROST WINDOWS FOR VISIBILITY, AND SHOULD BE A RECALL. VEHICLE IS ALMOST 3 YEARS OLD. *TR
Power train, Vehicle speed control, Feb 5, 2015
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE INDEPENDENTLY ACCELERATED TO 90 MPH. THE CONTACT HAD TO SHIFT INTO NEUTRAL IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 25,000.
Power train, Electronic stability control (ESC), Engine, Feb 1, 2015
THE (RHD) VEHICLE CHECK ENGINE LIGHT AND TRACTION CONTROL (SKID) LIGHT COME ON REGULARLY WHILE DRIVING STRAIGHT ON DRY ROADS AND WHEN THE TRACTION CONTROL LIGHT IS ON IT CAUSES THE VEHICLE TO SLOW SPEED. WHEN DRIVING OVER 40 MPH, IT TAKES A WHILE TO GAIN SPEED AND IF YOU LET OFF GAS IT JERKS LIKE YOU ARE DRIVING A STANDARD TRANSMISSION. I RECENTLY HAD THE POWERTRAIN CONTROL MODULE REPLACED COSTING MYSELF OVER $600 AND IT STILL DOES THE SAME THING. I HAVE MADE A STOP AT A STOP SIGN BEFORE AND THIS JEEP DIED AND STARTED RIGHT BACK. OCCASIONALLY THE GASCAP LIGHT COMES ON AND STAYS FOR A COUPLE DAYS AND THEN GOES AWAY. ANOTHER STRANGE THING THAT HAPPENS A LOT IS THE TEMPERATURE ON DASH IS SET TO FAHRENHEIT, BUT OFTEN I HAVE TO CHANGE IT BACK BECAUSE I WILL LOOK AND ITS SHOWING CELSIUS. THE MOST RECENT THING THAT HAPPENED SCARED EVEN MY CHILDREN. I HAD JUST TOOK OFF AT A 4-WAY INTERSECTION ON HIGHWAY AND WHILE GAINING SPEED WITH NO LIGHTS ON, I REACHED ABOUT 40 MPH AND IT JUST JERKED AS HARD AS IT COULD AND THEN CHECK ENGINE LIGHT AND TRACTION CONTROL LIGHT COME ON CAUSING US TO ALMOST GET RUN OVER BY THE PEOPLE BEHIND US GAINING SPEED BECAUSE WE WERE BEING SLOWED DOWN BY THIS EVENT. THIS IS BY FAR THE STRANGEST VEHICLE I'VE EVER OWNED, SOMETIMES THERE ARE NO LIGHTS, SOMETIMES JUST CHECK ENGINE OR GASCAP LIGHT IS ON, AND SOMETIMES THE CHECK ENGINE AND TRACTION CONTROL LIGHTS ARE ON AT THE SAME TIME. YOU NEVER KNOW WHAT YOU ARE GONNA GET ON ANY GIVEN DAY. I HAVE TAKEN IT TO DEALER AGAIN FOR THE 6TH TIME BUT THEY DON'T SEEM TO BE VERY KNOWLEDGEABLE OR HAVE ANY IDEA WHY THIS IS HAPPENING. *TR
Engine, Jan 29, 2015
ENGINE BRAKES AND VEHICLE SLOWS DOWN MOMENTARILY FOR ABOUT 1-2 SECONDS THEN RECOVERS. THIS HAS HAPPENED AT LEAST 6-7 TIMES. AT LEAST ONE OF THESE TIMES THE SKID WARNING COMES UP BUT THIS HAPPENS ON A FREEWAY IN DRY CONDITIONS TRAVELING IN A STRAIGHT LINE NO BRAKES WERE APPLIED BY DRIVER. *TR
Air bags, Jan 27, 2015
VEHICLE BUILT JUNE 2012 RHD POSTAL VEHICLE AND CLOCK SPRING IS GONE. THUS AIR BAG LIGHT IS ON AND CONSTANT CHIMES. VEHICLE USED TO DELIVER MAIL. SAFETY CONCERN AS WITH THIS CLOCK SPRING GOING ON AND OFF AIR BAG MAY NOT DEPLOY. CHRYSLER IS AWARE OF PROBLEM AND HAS RECALL OF RHD VEHICLES BUILT ONLY TIL OCTOBER 11, 2011 NUMBER RECALL IS M31!!! SAME PART AS WAS USED PRIOR TO OCT,11, 2012 !! WHAT GIVES THEY SHOULD REPLACE ALL UNTIL THEY CHANGE PART DESIGN. *TR
Fuel/propulsion system, Jan 23, 2015
I RECENTLY BOUGHT THIS VEHICLE AS A USED CAR. THE FUEL OVERFLOW VALVE DOES NOT WORK CAUSING GAS TO SPILL OUT ONTO THE CAR AND GROUND EVERY TIME I FILL UP THE CAR. THIS IS OBVIOUSLY AN ENVIRONMENTAL AND FIRE HAZARD. THE JEEP INTERNET FORUMS ARE FULL OF POSTINGS OF THE SAME ISSUE WITH SEVERAL WRANGLER MODELS AND YEARS AND THE RECOMMENDATION IS TO REPLACE THE FILLER TUBE CONTAINING THE CHECK VALVE. IT IS OBVIOUS THAT THIS IS A DEFECTIVE PART AND THE MANUFACTURER SHOULD ISSUE A RECALL AND REPAIR THE PROBLEM FOR FREE. *TR
Fuel/propulsion system, Jan 22, 2015
WHEN FILLING IT UP WITH GAS THE NOZZLE WHICH STOP AFTER IT GET FULL, BUT THEN THE GAS FROM THE JEEP GUSHES OUT OF FILLER TUBE ALMOST A GALLON GOES ON JEEP AND ON THE GROUND. *TR
Air bags, Jan 20, 2015
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AIG BAG WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
Power train, Service brakes, Jan 20, 2015, fire
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 25 MPH, THE CLUTCH EMITTED SMOKE AND THE VEHICLE STALLED. THE FAILURE OCCURRED SEVERAL TIMES. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE CLUTCH BURNED OUT AND REPLACED THE UNIT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 2,000.
Fuel/propulsion system, Jan 17, 2015
WHEN ADDING FUEL TO THE VEHICLE, AFTER THE INITIAL PUMP SHUTOFF WHEN REMOVING THE PUMP FROM THE FUEL INLET, THE GASOLINE COME BACK OUT UNDER PRESSURE AND SOAKS THE OPERATOR. THIS HAS HAPPENED CONSISTENTLY SINCE THE INITIAL EPISODE. IT MAKES NO DIFFERENCE WHETHER THE FUEL IS PUMPED SLOWLY OR FAST. THIS VEHICLE HAS BEEN RETURNED TO A DEALER FOR INSPECTION. NO IMMEDIATE CAUSE HAS BEEN FOUND. *TR
Power train, Engine, Jan 14, 2015
3.6 PENTASTAR V6 OIL FILTER / OIL COOLER ASSEMBLY DEVELOPED A MAJOR OIL LEAK... OIL COULD BE SMELLED DRIPPING ON EXHAUST STOPPED DRIVING UNTIL DEALER HAD REPLACEMENT PART. WAS IN FEAR THAT ENGINE OIL COULD CATCH ON FIRE, OR RUN OUT OF OIL AND DESTROY MOTOR. ALL NEW CHRYSLER 3.6 3.2 V6'S ARE AFFECTED. CHRYSLER CHARGED ALMOST 600.00 TO REPLACE PART AND ALLOW SAFE OPERATION OF 3 YEAR OLD CAR. THEIR HAS BEEN A NEW PART FOR 2014 MODELS THAT IS HAVING MORE OIL LEAK PROBLEMS... *TR
Electrical system, Visibility, Jan 13, 2015
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V631000 (ELECTRICAL SYSTEM, VISIBILITY) HOWEVER, THE PART WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Power train, Equipment adaptive/mobility, Engine, Dec 31, 2014
I RECEIVED AN E-MAIL FROM JEEP AROUND DECEMBER STATING RECALL N28 WOULD AFFECT MY JEEP BECAUSE THE POWER STEERING LINE WILL RUB THE TRANSMISSION OIL COOLER TUBE CAUSING THE VEHICLE TO LEAK TRANSMISSION FLUID. I NOTICED ON DECEMBER 18TH THAT MY JEEP WAS IN FACT LEAKING TRANSMISSION FLUID SO I CALLED THE CLOSEST JEEP DEALERSHIP TO ME, GWINNETT JEEP IN STONE MOUNTAIN GEORGIA, AND TOOK MY VEHICLE THERE ON DECEMBER 19TH. AFTER FURTHER INSPECTION, THE DEALERSHIP STATED THE ENTIRE TRANSMISSION OIL COOLER UNIT WAS LEAKING, WHICH I TOLD THEM WAS ODD SINCE THIS JEEP IS ONLY TWO YEARS OLD WITH LESS THAN 50,000 MILES. THE DEALERSHIP LATER CALLED ME BACK AND TOLD ME A DIFFERENT STORY STATING A TRANSMISSION OIL COOLER TUBE WAS LEAKING AND THAT UNFORTUNATELY IT WAS A DIFFERENT TRANSMISSION OIL COOLER TUBE THAN WAS LISTED IN RECALL N28. I DIDN'T BELIEVE THEIR STORY SINCE THEY INITIALLY TOLD ME THE TRANSMISSION OIL COOLER UNIT WAS FAULTY. THE BILL WAS 503 DOLLARS. I AM E-MAILING YOU BECAUSE MY VEHICLE WAS ONLY LEAKING TRANSMISSION FLUID BECAUSE OF RECALL N28 AND THE DEALERSHIP TOOK ADVANTAGE OF ME. THIS IS A CLASSIC "DOUBLE DIP" WHERE THE DEALERSHIP COLLECTS MONEY FROM FROM CORPORATE FOR THE RECALL AND THEN COLLECTS MONEY FROM THE CUSTOMER. THIS DEALERSHIP SHOULD BE UNDER INVESTIGATION AND AUDITED BECAUSE I AM MORE THAN CERTAIN THAT PEOPLE HAVE PREVIOUSLY BROUGHT IN VEHICLES TO GWINNETT JEEP FOR RECALL ISSUES AND THEN THEY CHARGED INNOCENT CUSTOMERS ADDITIONAL MONEY FOR "ISSUES" WITH DIFFERENT COMPONENTS OF THE VEHICLE. I CHECKED THEIR REVIEWS AND THERE WAS A SIMILAR INCIDENT WITH A JEEP PERTAINING TO A DIFFERENT RECALL. I DON'T WANT THIS TO HAPPEN TO ANYONE ELSE IN THE FUTURE. I AM A FULL TIME STUDENT AND I ALSO WORK FULL TIME, SO MY TIME AND MONEY MEAN A LOT TO ME. A ROUTINE RECALL THAT SHOULD HAVE BEEN FREE OF CHARGE ENDED UP COSTING ME OVER 500 DOLLARS. *JS
Electrical system, Dec 30, 2014
I UNDERSTAND THAT THIS MAY NOT BE IN THE NHTSA'S ARENA BUT I WASN'T SURE WHERE ELSE TO TURN. AROUND THE 21ST OF NOVEMBER 2014 THE HEADLIGHTS, BLINKERS, CABIN LIGHTING AND CRUISE CONTROL STOPPED WORKING. I TOOK THE VEHICLE INTO CAPITAL CHRYSLER JEEP DODGE IN GARNER NC ON THE 25TH OF NOVEMBER. THE DEALERSHIP DIAGNOSED THE PROBLEM AS AN ELECTRICAL CLUSTER IN THE INSTRUMENT PANEL SHORTING OUT. THE PART IS AN EXCHANGE PART AND ONE OF CHRYSLER'S VENDORS WOULD SEND A NEW PART CALIBRATED TO MY MILEAGE TO REPLACE MY SHORTED CLUSTER AND THEY WOULD SEND MY CLUSTER BACK TO BE REPAIRED. MY VEHICLE WAS NOT ALLOWED TO BE DRIVEN, DESPITE PHYSICALLY WORKING, BECAUSE THE NEW CLUSTERS MILEAGE HAD TO MATCH THE VEHICLES MILEAGE AND THEY HAD ALREADY SUBMITTED THE MILEAGE TO THE VENDOR. AROUND THE 5TH OF DECEMBER I WAS INFORMED THAT THE PART WAS NOT GOING TO SHIP FROM THE VENDOR UNTIL THE 19TH OF DECEMBER. ON THE 19TH I WAS INFORMED BY CAPITAL CHRYSLER JEEP DODGE THAT THE PART HAD NOT BEEN SHIPPED BY THE VENDOR AND THAT THEY WEREN'T EXPECTING THE PART UNTIL AFTER THE NEW YEAR. TODAY I RECEIVED AN UPDATE THAT THE PART IS NOT EXPECTED TO SHIP UNTIL THE 12TH. MY CASE NUMBER WITH CHRYSLER IS [XXX] AND I GIVE YOU PERMISSION TO CONTACT THEM ABOUT THIS INCIDENT. THE PART CAUSES THE LIGHTS AND BLINKERS TO NOT WORK. CHRYSLER IS PUTTING CARS ON THE ROAD THAT THEY AREN'T ABLE TO REPAIR TO A SAFELY DERIVABLE CONDITION IN A REASONABLE PERIOD OF TIME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6) *JS
Steering, Power train, Dec 11, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN, STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VEHICLE HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE.
Power train, Engine, Dec 3, 2014
VEHICLE STOPPED GETTING HEAT FROM ALL VENTS ON DRIVERS SIDE, INCLUDING DEFROSTER AND ONLY LUKE WARM HEAT ON THE PASSENGER SIDE. ALL REGULAR MAINTENANCE HAD BEEN PERFORMED ON THE VEHICLE. DEALER SAYS RADIATOR AND HEATER CORE NEED TO BE REPLACED AS THEY ARE FILLED WITH 'SLUDGE'. A LITTLE RESEARCH ONLINE AND THIS SEEMS TO BE AN ALL TO COMMON ISSUE WITH THESE JEEPS AND CHRYSLER HAS GIVEN NO ANSWER AS TO THE CAUSE. WHILE NOT HAVING HEAT IS INCONVENIENT, NOT BEING ABLE TO DEFROST THE WINDSHIELD IS A SAFETY HAZARD. THEY ARE CURRENTLY FIGHTING ME ON PAYING FOR THIS AS THE VEHICLE IS JUST OUT OF WARRANTY. THIS IS AN ISSUE CHRYSLER IS FULLY AWARE OF AND HAS DONE NOTHING TO FIX! FURTHER INVESTIGATING HAS SHOWN THAT IGNORING THIS PROBLEM AND NOT REMOVING THIS SLUDGE COULD EVENTUALLY LEAD TO ENGINE FAILURE. *JS
Electrical system, Nov 23, 2014, fire
WAS SLEEPING AND WOKE UP TO A POPPING NOISE THAT HAPPENED TO BE MY JEEP UP IN FLAMES AT APPROX 4:30 AM. CALLED CHRYSLER THEY CAME OUT N TOLD ME IT WAS ELECTRICAL NEAR THE BATTERY. I HAD NO AFTERMARKET ELECTRICAL TO CAUSE THIS. CHRYSLER IS NOT DOING ANYTHING TO HELP ME. I LOST MY JEEP. I AM AT A LOSE OF WORDS, MY JEEP WAS MY BABY... VERY DISAPPOINTED IN CHRYSLER AND DON'T KNOW WHAT STEPS TO TAKE FOR THEM TO HELP ME OR RECTIFY THE ISSUE. PLEASE HELP. THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Vehicle speed control, Electronic stability control (ESC), Service brakes, Engine, Nov 21, 2014
ATTEMPTING TO ACCELERATE FROM STOP AT TRAFFIC SIGNAL, DASHBOARD TROUBLE LIGHTS ILLUMINATED, ESC AND ANTILOCK BRAKE SYSTEM ACTIVATED, EFFECTIVELY NULLIFYING DRIVER THROTTLE INPUT. VEHICLE WOULD NOT ACCELERATE. *TR
Electrical system, Nov 20, 2014
PARKED VEHICLE IN GARAGE ON SATURDAY AFTERNOON. WENT TO START IT BACK UP AND THE VEHICLE HAD NO DASH LIGHTS, TURN SIGNALS, HORN, BRAKELIGHTS, HEATED SEATS, ETC. HAD IT TOWED TO DEALERSHIP ON MONDAY OCTOBER 20TH. THE DEALER SAID THAT THE CLUSTER WAS OUT AND IT WOULD TAKE A FEW DAYS TO GET ONE. AT THE END OF THE WEEK THEY TOLD US IT WOULD BE NOV 1ST. I CHECKED IN ON OCT 30 AND THE DEALERSHIP SAID THE PART WAS NOW TENTATIVELY SCHEDULED FOR NOV 22. OPENED A CASE WITH JEEP AND HAVE A CASE MANAGER WHO TOLD ME TODAY THAT THE NEW TENTATIVE DATE IS NOV 28. THE PARTS SEEM TO BE UNAVAILABLE AND OUR JEEP HAS BEEN INOPERABLE FOR 33 DAYS WITH NO END IN SIGHT. *TR
Electrical system, Nov 19, 2014
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE INSTRUMENT PANEL CLUSTER FAILED TO WORK. THE CONTACT NOTICED AN INTERMITTENT SHORT OCCURRING UPON ACTIVATING THE PARKING LIGHTS, FOG LIGHTS, HEADLIGHTS, AND TAIL LIGHTS. THERE WERE ALSO NO AUDIO CONTROLS, THE HORN WOULD NOT SOUND, AND THE POWER STEERING WAS INOPERABLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO HELD THE VEHICLE FOR SEVERAL WEEKS AND INDICATED THAT THE INSTRUMENT CLUSTER WAS NOT AVAILABLE. THE CONTACT WAS NOT GIVEN A TIMEFRAME AS TO WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,500.