2012 Jeep Wrangler
Problems, recalls and owner-reported issues
Power train is the leading concern among 833 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Wrangler model years with reports.
Of the 2012 reports, 22 involved a crash and 19 involved a fire. 22 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Steering, hydraulic power assist, hose, piping, and connectionsJun 4, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Jeep Wrangler vehicles equipped with a 3.6L engine and an automatic transmission and manufactured January 23, 2011, through February 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid.
A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall began on September 23, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N28.
Campaign 13V234000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Representative owner complaints
833 reports, newest first.
Steering, Power train, Nov 18, 2013
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING ) IN OCTOBER 2013. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE THE VEHICLE REPAIRED BUT THE DEALER INFORMED HIM THAT HE WOULD HAVE TO WAIT MONTHS IN ORDER TO HAVE THE VEHICLE SERVICED PER THE RECALL BECAUSE THE PART NEEDED WAS NOT AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Steering, Power train, Nov 15, 2013
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) HOWEVER, THE CONTACT WAS NOT ABLE TO HAVE THE VEHICLE SERVICED BECAUSE THE PART NEEDED TO CORRECT THE FAILURE WAS ON A MASSIVE WAITING LIST. THE DEALER INFORMED THE CONTACT THAT ONLY ONE REMEDY PART WAS BEING SENT TO THE DEALER EVERY FOURTEEN DAYS. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Steering, Power train, Nov 14, 2013
RECEIVED SAFETY RECALL NOTICE N28, NHTSA 13V23400, AND CONTACT DEALER IN MICHIGAN CITY, IN 46360 SAME DAY TO GET REPAIR DONE. I HAVE SINCE CONTACT THE DEALER IN MC 3 MORE TIMES AND THEY STILL DO NOT HAVE THE PART (TRANSMISSION OIL COOLER TUBE) IN STOCK TO DO THE REPAIR. ADVISE ME IT IS NOT RECEIVING THE TUBES FROM CHRYSLER AND THEY WILL CALL ME BACK THE NEXT DAY. THEY NEVER CALL ME BACK AND I HAVE TO KEEP CONTACTING THEM ONLY TO GET THE RUN AROUND THAT THEY DO NOT HAVE THE TUBE IN STOCK. *TR
Steering, Power train, Nov 12, 2013
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT HE RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN , STEERING) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE AND IT WOULD BE AROUND FIVE MONTHS BEFOR HIS VEHICLE COULD BE REMEDIED. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Steering, Power train, Nov 12, 2013
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE PARKED, SHE NOTICED A LEAK COMING FROM UNDER THE VEHICLE. THE VEHICLE WAS INCLUDED IN THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER: 13V234000 (POWER TRAIN , STEERING). THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE TRANSMISSION OIL COOLER TUBE WAS LEAKING AND WOULD HAVE TO BE REPLACED UNDER THE RECALL BUT THE PART NEEDED TO COMPLETE THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT ONLY ONE PART WOULD BE SENT TO THE DEALER WEEKLY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 62,000.
Engine, Nov 8, 2013
CHECK ENG LIGHT CAME ON .WENT TO DEALER THEY SAID NO2 CYLINDER BAD NEEDS NEW HEAD WTF THEIRS ONLY 20000 MILES ON IT .ITS NOW OCT8TH STILL WAITING ON THE HEAD. THEY SHOULD PUT OUT A RECALL. I'LL NEVER BUY A POS CHRYSLER PRODUCT AGAIN. O YEA FORGOT TO SAY THIS MY WIFE'S TRUCK SHE DRIVES IT EVERY DAY TO HER JOB AT NBC. *TR
Steering, Power train, Nov 6, 2013
RECEIVED RECALL NOTICE N28,MADE APPOINTMENT WITH DEALER. NO PARTS AVAILABLE,2ND. APPOINTMENT, NO PARTS AVAILABLE, AFTER 3RD. TRY IN TWO MONTHS,ASK DEALER TO NOTIFY ME WHEN PART IS AVAILABLE. *TR
Structure, Wheels, Nov 6, 2013
OUR 2012 JEEP WRANGLER UNLIMITED HAS STOCK WHEELS AND RIMS, IN FACT IT HAS THE SMALLEST STOCK WHEELS AND RIMS OFFERED BY THE MANUFACTURER. WE HAVE NOT "UPSIZED" OUR WHEELS AND RIMS WITH AFTERMARKET PRODUCTS. THE METAL "STRAP" (THAT'S WHAT THEY CALL IT AT THE DEALER) ON THE TAILGATE THAT KEEPS IT FROM SWINGING WIDE OPEN BROKE, AND WHEN IT BROKE IT SWUNG OPEN AND BROKE THE TAIL LIGHT LENS AND HOUSING. THE DEALER REPLACED IT UNDER WARRANTY, AND WITHIN A WEEK IT BROKE A SECOND TIME. THE DEALER REPLACED IT A SECOND TIME. AGAIN, WITHIN A WEEK, IT BROKE FOR A THIRD TIME. IT WAS REPLACED UNDER WARRANTY AGAIN. THIS WAS JUST YESTERDAY. THE DEALER SAYS IT REPLACES THESE ALL THE TIME, AT LEAST ONE A WEEK. THIS IS A FAULTY PART THAT SHOULD BE RECALLED. I HAVE LOOKED ON JEEP WRANGLER FORUMS AND LOTS OF PEOPLE HAVE THIS PROBLEM, AND LOTS OF PEOPLE HAVE IT HAPPEN MULTIPLE TIMES. *TR
Steering, Power train, Nov 5, 2013
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THE PART FOR NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN , STEERING) WAS NOT AVAILABLE AND AN ARRIVAL DATE COULD NOT BE GIVEN. THE MANUFACTURER WAS CONTACTED ABOUT THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Power train, Nov 5, 2013
SAFETY RE-CALL NOTICE: THE TRANSMISSION OIL COOLER TUBE ON THE VEHICLE MAY INADVERTENTLY COME IN CONTACT WITH THE POWER STEERING FLUID RETURN TUBE. THIS TUBE TO TUBE CONTACT COULD EVENTUALLY CAUSE THE TRANSMISSION OIL COOLER TUBE TO DEVELOP A WEAR HOLE AND LEAK. A LOSS OF TRANSMISSION FLUID COULD CAUSE TRANSMISSION DAMAGE AND IF THE LEAKING FLUID COMES IN CONTACT WITH AN IGNITION SOURCE, CAUSE AN UNDERBODY FIRE. THE SERVICE SHOP HAS SCHEDULED MY APPOINTMENT ALL THE WAY UNTIL JANUARY 2, 2014. THIS IS MY ONLY MODE OF TRANSPORTATION AND I FEAR FOR AN ACCIDENT TO OCCUR IF I WAIT TOO LONG. *TR
Power train, Nov 5, 2013
I GOT A RECALL LETTER, ( SAFETY RECALL N28/NHTSA 13V-234 TRANSMISSION OIL COOLER TUBE ) WHICH SAYS COULD CAUSE RISK OF CRASH. THE DEALER SAYS THEY CAN ONLY ORDER ONE PART EVERY 7 DAYS AND I WON'T BE ABLE TO GET IT FIXED FOR 4 MONTHS. IS THIS TRUE AND IS IT SAFE TO DRIVE? *TR
Engine, Nov 4, 2013
RECALL NOTIFICATION RECEIVED IN NOV 2013. DEALER SAYS THEY ONLY GET ONE REPAIR KIT PER WEEK. I WAS PUT ON A WAIT LIST ALONG WITH MANY OTHERS. NO TIME OR DATE WHEN THEY WOULD CALL BACK. CHRYSLER/JEEP SHOULD BE PRODUCING MORE AS I RECEIVED PRE-NOTIFICATION A MONTH PRIOR TO RECEIVING THIS ONE. *TR
Engine, Nov 2, 2013
REC'D CHRYSLER SAFETY RECALL NOTICE #1 IN AUGUST - CALLED DEALERSHIP WHERE JEEP WAS PURCHASED - NO PARTS, DON'T KNOW WHEN THEY'LL GET THEM IN - TOLD TO WAIT UNTIL 2ND LETTER COMES WITH FURTHER INSTRUCTIONS. REC'D CHRYSLER SAFETY RECALL NOTICE #2 ON NOVEMBER 1ST - CALLED DEALERSHIP AGAIN, STILL NO PARTS, TOLD THEY ARE GETTING 1 REPLACEMENT PART EVERY 7-10 DAYS AND THERE IS EXTREME BACKLOG FROM MANUFACTURER. WAS ALSO TOLD THAT LETTER SHOULD STATE THIS DEALERSHIP DOES NOT HAVE PART - NOT TRUE. WAS PUT ON PROVERBIAL WAIT LIST FOR PART. ALSO WAS TOLD IF ANY FURTHER DAMAGE HAPPENS TO VEHICLE BECAUSE OF SAID PART MALFUNCTION - CHRYSLER WILL FOOT THE REPAIR BILL FOR THE ENTIRE ENGINE. YEAH RIGHT. LET'S SEE IF WE GET NOTICE #3.... *TR
Steering, Power train, Nov 1, 2013
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING) AND THE PART WAS UNAVAILABLE. THE DEALER STATED THAT THE PART WOULD NOT BE AVAILABLE FOR THREE TO FOUR MONTHS. THE MANUFACTURER WAS NOT NOTIFIED. THERE ARE NO FAILURES AT THIS TIME.
Power train, Engine, Oct 31, 2013
I RESPONDED TO A SAFETY RECALL ( N29/NHTSA/ 13V-234 FOR A DEFECTIVE TRANSMISSION OIL COOLER TUBE) RECEIVED IN SEPT. 2013. I CALLED THE DEALER AND WAS TOLD THE PART WAS NOT IN STOCK, BUT WOULD BE ORDERED FOR ME. SEVERAL WEEKS LATER I CALLED AGAIN, STILL NO PART. THE PARTS MAN INFORMED ME THAT THE PART WAS "BEING RATIONED" DUE TO PARTS SHORTAGE - AND THAT I WOULD BE CONTACTED IN THE FUTURE. I ASKED IF I WAS "IN LINE" BY MY DATE OF CALL, HE SAID THAT I WAS. STILL NO CONTACT. I DO HAVE A MYSTERIOUS LEAK SHOWING UP ON THE GARAGE FLOOR - COULD IT BE THIS PROBLEM? MY JEEP IS A 2012 AND HAS SHOWN NO LEAKS BEFORE. *TR
Power train, Oct 31, 2013
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT RECEIVED A RECALL NOTICE NHTSA CAMPAIGN NUMBER: 13V234000 (POWER TRAIN , STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT DID NOT EXPERIENCE ANY FAILURES AT THIS TIME.
Steering, Power train, Oct 29, 2013
2012 JEEP WRANGLER. CONSUMER WRITES IN REGARDS TO TRANSMISSION OIL COOLER TUBE RECALL NOTICE AND UNSATISFACTORY CUSTOMER SERVICE AT DEALERSHIP AFTER DEALERSHIP DAMAGED VEHICLE HOOD LOCK. *SMD THE CONSUMER STATED HE SAT AT THE DEALERSHIP FOR AN HOUR AND A HALF, ONLY TO BE TOLD THE TECHNICIAN WAS UNABLE TO OPEN THE HOOD OF THE VEHICLE. THE CONSUMER BELIEVED SOMEONE JAMMED THE HOOD LOCK, SO THEY WOULDN'T HAVE TO HONOR THE RECALL.
Power train, Oct 29, 2013
MONTHS AGO WE RECEIVED A NOTICE THAT THERE WAS A SAFETY RECALL ON THE TRANSMISSION IN OUR 2012 JEEP WRANGLER. MY HUSBAND TOOK IT TO OUR LOCAL JEEP DEALERSHIP, [XXX] AND THEY CONFIRM THE LINE HAD TO BE REPLACED. THEY SAID THE PART WAS ON BACK ORDER AND IT WOULD BE A MONTH OR SO. THEY ARE RECEIVING APPROXIMATELY ONE PART A WEEK AND INSTEAD OF REPAIRING CUSTOMERS' VEHICLES, THEY ARE PUTTING THEM ON THE JEEP WRANGLERS THAT ARE ON THEIR LOT FOR SALE. THEY DO NOT CARE THAT THEY ARE PUTTING THEIR CUSTOMERS IN DANGER. I CONTACTED CHRYSLER DIRECTLY AND THEY SAID THAT THERE WAS NOTHING THEY COULD DO TO HELP ME. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Power train, Oct 23, 2013
RECEIVED 2 RECALL NOTICES FOR TRANSMISSION OIL COOLER TUBE, FIRST ONE ON 9/30/13. THE SECOND NOTICE TOLD ME TO CONTACT MY CHRYSLER DEALERSHIP IMMEDIATELY TO SET UP AN APPOINTMENT FOR PART REPLACEMENT. HAVE CALLED DEALERSHIP TWICE SINCE RECEIVING NOTICES AND EACH TIME GET TOLD PARTS ARE NOT AVAILABLE YET. WHY ARE THEY SENDING THESE NOTICES OUT TO US OWNERS IF THE PARTS ARE NOT AVAILABLE? *TR
Power train, Oct 23, 2013
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V234000 (POWER TRAIN, STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THAT THE PART WAS NOT AVAILABLE FOR REPAIR AND COULD NOT PROVIDE A TIME FRAME IN WHICH THE PART WOULD BECOME AVAILABLE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Other or unspecified, Oct 20, 2013
I RECEIVED A RECALL NOTICE FROM CHRYSLER ABOUT 3 MONTHS BACK AND EVERYTIME I CALL DEALERSHIP THEY TELL ME THAT CHRYSLER HAS NOT SENT THEM PARTS TO FIX RECALL. NOT VERY PROFESSIONAL . SOMEONE NEEDS TO PUSH THEIR GAS PEDAL UNEXCEPTABLE. *TR
Electrical system, Oct 17, 2013
WE COULD NOT START VEHICLE WITH ONLY THE CENTER BRAKE LIGHT WORKING. THE TOW TRUCK DRIVER HAD TO DISCONNECT DRIVE LINE TO TOW VEHICLE TO DEALERSHIP. THE DEALERSHIP DIAGNOSED AS TIPM FAILURE (TOTAL INTEGRATED POWER FAILURE). NUMEROUS COMPLAINTS ON INTERNET WERE FOUND WITH THIS SAME FAILURE. WE ARE VERY CONCERNED OF POTENTIAL FOR CAR CRASH SINCE ALL LIGHTS AND VEHICLE ARE DISABLED WITHOUT WARNING. IF YOU ARE SUCCESSFUL TO COAST YOUR VEHICLE OF THE ROAD THERE IS STILL A DANGER OF BEING HIT BY ANOTHER CAR SINCE THE LIGHT ARE DISABLED. ALSO OCCUPANT CANNOT LOCK DOORS TO DEFEND AGAINST CRIMINAL ACTIVITY. ONE MORE POINT IS THAT THIS IS AN OFF ROAD VEHICLE. WE HAD JUST BE USING IT IN A VERY REMOTE LOCATION. I DON'T KNOW IF WE COULD SAFELY GET OURSELVES BACK INCLUDING THE VEHICLE FROM THIS VERY REMOTE LOCATION. *TR
Power train, Oct 16, 2013
RECALL WAS MADE ON THE VEHICLE INDICATING THE OIL COOLER TUBE MAY COME IN CONTACT WITH THE POWER STEERING FLUID RETURN TUBE. SAID THEY WILL REPLACE THE POWER STEERING RETURN TUBE. DEALERSHIP INDICATES THAT ONLY 1 PART IS BEING RELEASED EVERY 7 DAYS AND IT WILL TAKE MONTHS TO GET THE PART IN. CALLED CHRYSLER WHO WAS OF NO HELP AND SAID TO BE PATIENT. THIS IS VERY UNACCEPTABLE BUT TYPICAL FOR CHRYSLER. *TR
Steering, Power train, Oct 15, 2013
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 13V234000 (POWER TRAIN , STEERING). THE DEALER WAS CONTACTED AND STATED THAT ONLY TWO REMEDY KITS WERE BEING DELIVERED PER WEEK FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNAVAILABLE.
Structure, Engine, Oct 10, 2013
WHILE DRIVING TO WORK AFTER CLEARING SNOW FROM MY VEHICLE...THERE REMAINED A LARGE PIECE OF ICE THAT WOULD NOT READILY DISENGAGE FROM JEEP WHILE TRYING TO CLEAR SNOW AND ICE. THE HOOD HAS A DEEP WELL IN THE SHAPE OF A HORSE SHOE ...THE DESIGN IS A FLAW (REPLICATED FROM ANOTHER DESIGN FROM AEV BUT WHEN PUT INTO PRODUCTION THEY LEFT OUT DRAINAGE DESIGN) BECAUSE WATER ACCUMULATES ON THE HOOD WHILE WARM AND DRIVING IN SNOW ETC...WHEN SHUT DOWN THE WATER THAT REMAINS ON THE HOOD REFREEZES AND CAN NOT BE REMOVED UNLESS YOU CARE ABOUT DAMAGING THE PAINT BY FORCEFULLY CHISELING IT AWAY. LONG STORY SHORT I WAS ON THE HIGHWAY AND COULD SEE THAT THE ENGINE HEAT WAS MELTING THE ICE PANEL AND SURE ENOUGH IT FLEW UP AND OVER MY WINDSHIELD NOT WITHOUT SMASHING THE HEADER OF MY WINDSHIELD AND THEN NEAR MISSING THE VEHICLE THAT WAS IN BACK OF ME. THE DESIGN WILL DEFINITELY CAUSE DAMAGE IN THE FUTURE THIS I CAN SAY WITHOUT HESITATION. IF CHRYSLER HAD CHOSE THE OPTION TO VENT THE WATER OUT OF THE HOOD THERE WOULD BE NO PROBLEM. UNFORTUNATELY THEY DID NOT. NOW EVERY WINTER I PRAY THAT I AM NOT TRAVELING DURING HEAVY NEW ENGLAND WEATHER BECAUSE THIS ISSUE WILL REPEAT ITSELF AS MANY TIMES AS WE GET SNOW. *TR