2012 Jeep Wrangler
Problems, recalls and owner-reported issues
Power train is the leading concern among 833 owner complaints filed for this model year. This is the 5th highest complaint count among 26 Wrangler model years with reports.
Of the 2012 reports, 22 involved a crash and 19 involved a fire. 22 people were injured and 2 people died.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 9, 2018
Chrysler (FCA US LLC) is recalling certain 2009-2013 Jeep Wrangler, Chrysler 300, Dodge Challenger and Dodge Charger vehicles, and 2009-2011 Dodge Dakota vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Chrysler is recalling certain 2009-2010 RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Chrysler is also recalling certain 2009 RAM 3500, RAM 2500, RAM 4500 Cab Chassis, RAM 5500 Cab Chassis, Dodge Durango, Chrysler Aspen, RAM 3500 Cab Chassis, Jeep Wrangler, Chrysler 300, Dodge Dakota, Dodge Challenger, and Dodge Charger vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming. In the event of a crash necessitating deployment of the passenger frontal air bag, these passenger air bag inflator may explode due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U03.
Campaign 18V021000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedMay 24, 2016
Chrysler (FCA US LLC) expanded the affected population to include 73,712 2005-2009 RAM 2500 trucks produced at the St. Louis North Assembly Plant. With this change, Chrysler is recalling certain model year 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2010 RAM 3500 Cab Chassis, 2008-2010 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2012 Jeep Wrangler, 2008-2012 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2012 Chrysler 300, 2006-2012 Dodge Charger, 2005-2011 Dodge Dakota, and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AL, CA, FL, GA, HI, LA, MS, SC, TX, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Chrysler is also recalling 2004-2008 RAM 1500, 2005-2009 RAM 2500, 2006-2009 RAM 3500, 2007-2009 RAM 3500 Cab Chassis, 2008-2009 RAM 4500 and 5500 Cab Chassis, 2004-2009 Dodge Durango, 2007-2009 Chrysler Aspen, 2007-2009 Jeep Wrangler, 2008-2009 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2009 Chrysler 300, 2006-2009 Dodge Charger, 2005-2009 Dodge Dakota and 2006-2009 Mitsubishi Raider vehicles originally sold, or ever registered, in AZ, AR, DE, Washington D.C., IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV, or "Zone B." Lastly, unless included in "Zone A" or "Zone B" above, Chrysler is recalling certain 2005-2008 RAM 2500, 2006-2008 RAM 3500, 2007-2008 RAM 3500 Cab Chassis, 2008 RAM 4500 and 5500 Cab Chassis, 2004-2008 Dodge Durango, 2007-2008 Chrysler Aspen, 2007-2008 Jeep Wrangler, 2008 Dodge Challenger, 2005-2008 Dodge Magnum, 2005-2008 Chrysler 300, 2006-2008 Dodge Charger, 2005-2008 Dodge Dakota, and 2006-2008 Mitsubishi Raider vehicles originally sold, or registered, in AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. These inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling. An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify the Chrysler, Dodge, Jeep and RAM owners. Mitsubishi owners will be notified by their company. Dealers will replace the passenger frontal air bag inflator, free of charge. The recall began on March 27, 2017. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S43. Note: This recall supersedes recall 14V-7700.
Campaign 16V352000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Electrical systemOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2011-2013 Jeep Wrangler vehicles manufactured February 16, 2010, to July 19, 2013. Corrosion in the exterior heated power mirror electrical connector may result in an electrical short.
An electrical short increases the risk of a fire.
Chrysler will notify owners, and dealers will move the exterior mirror power feed to a separate connector, free of charge. Chrysler issued an interim notification to owners on December 8, 2014. The recall began on March 3, 2015. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P61.
Campaign 14V631000 on NHTSA.gov
Steering, hydraulic power assist, hose, piping, and connectionsJun 4, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2012-2013 Jeep Wrangler vehicles equipped with a 3.6L engine and an automatic transmission and manufactured January 23, 2011, through February 23, 2013. The power steering line may contact and wear a hole in the transmission oil cooler line resulting in a loss of transmission fluid.
A loss of transmission fluid may result in a loss of transmission function which may increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the power steering return tube assembly, free of charge. The recall began on September 23, 2013. Owners may contact Chrysler at 1-800-247-9753. Chrysler's recall campaign number is N28.
Campaign 13V234000 on NHTSA.gov
Air bagsMay 7, 2013
Chrysler Group LLC (Chrysler) is recalling certain model year 2008-2012 Jeep Wrangler right-hand drive vehicles manufactured February 1, 2007, through October 10, 2011. The affected vehicles have airbag clockspring assemblies that could experience broken airbag circuits.
In the event of a crash necessitating airbag deployment, a broken electrical circuit in the airbag clockspring wiring assembly can lead to non-deployment of the driver-side frontal airbag and will not be able to properly protect the driver, increasing the risk of injuries.
Chrysler will notify owners, and dealers will replace the clockspring and add a steering wheel dust shield, free of charge. The recall began on June 10, 2013. Owners may contact Chrysler at 1-800-247-9753. This recall supercedes NHTSA recall 11V-528. Chrysler's recall campaign number is M31.
Campaign 13V176000 on NHTSA.gov
EquipmentFeb 25, 2013
Quadratec, Inc. is recalling certain aftermarket accessory, driver-side, Ultimate Floor Liners part numbers 14254.0301 07, 14254.0301 08, 14254.0301Q, 14254.0302 07, 14254.0302 08, 14254.0302Q, 14254.0303 07, 14254.0303 08, 14254.0303Q, 14254.0309 07, 14254.0309 08, and 14254.0309Q sold from May 1, 2012, through February 14, 2013. The liners are for use in 2007-2013 Jeep Wranglers. The anchor point for the affected floor liners may tear during use, particularly when exposed to high temperatures. The tearing may allow the floor liner to shift forward.
If the liner shifts forward it may impede the operation of the accelerator and possibly lead to unintended acceleration, which may increase the risk of a crash.
Quadratec will notify owners and either exchange the liners or provide them with a hook guard kit to help secure the driver-side mat, free of charge. The recall began on April 4, 2013. Owners may contact Quadratec at 1-800-463-2998 or info@quadratec.com.
Campaign 13E010000 on NHTSA.gov
Air bags, frontalNov 2, 2011
CHRYSLER IS RECALLING CERTAIN MODEL YEAR 2008-2012 RIGHT HAND DRIVE (RHD) JEEP WRANGLER VEHICLES MANUFACTURED FROM FEBRUARY 1, 2007, THROUGH OCTOBER 10, 2011. SOME VEHICLES MAY BE EQUIPPED WITH DRIVER'S AIRBAG CLOCKSPRING ASSEMBLIES THAT COULD EXPERIENCE A COMPROMISED AIRBAG CIRCUIT RESULTING IN AN AIRBAG LAMP ILLUMINATION, WHICH INDICATES THAT THE AIRBAG MAY NOT DEPLOY.
A BROKEN ELECTRICAL CIRCUIT IN THE AIRBAG CLOCKSPRING WIRING ASSEMBLY CAN LEAD TO NON-DEPLOYMENT OF THE DRIVER FRONTAL AIRBAG AND WILL NOT BE ABLE TO PROPERLY PROTECT THE DRIVER IN THE EVENT OF A CRASH, INCREASING THE RISK OF INJURIES.
CHRYSLER WILL NOTIFY OWNERS AND REMEDY THE VEHICLES AS NECESSARY FREE OF CHARGE. CHRYSLER WILL MAIL TO OWNERS AN INTERIM NOTIFICATION DURING MARCH 2012. OWNERS MAY CONTACT CHRYSLER AT 1-800-853-1403.
Campaign 11V528000 on NHTSA.gov
Representative owner complaints
833 reports, newest first.
Vehicle speed control, Engine, Feb 20, 2013
2012 JEEP WRANGLER: SUDDEN UNINTENDED ACCELERATION WHILE DRIVING AT 50MPH. RPMS SUDDENLY AND UNEXPECTEDLY EXCEEDED 4K WHILE BRAKE PEDAL WAS APPLIED IN AN ATTEMPT TO SLOW THE VEHICLE DOWN. ELECTRONIC THROTTLE CONTROL ("ETC") WARNING LIGHT ACTIVATED. ENGINE RPMS EVENTUALLY SLOWED AND I WAS ABLE TO GET THE JEEP OFF THE ROAD, PARK, AND SHUT OFF THE ENGINE. UPON RESTART, THE ENGINE RPMS WERE ABOVE 4K WITHOUT ANY ACCELERATOR PEDAL INPUT, THE GAS PEDAL WAS "FLOORED" ON ITS OWN, AND THE ETC WARNING LIGHT WAS ACTIVATED. I RECORDED THE DASH BOARD WITH MY IPHONE BECAUSE WHAT WAS HAPPENING WAS BEYOND BELIEF. *TR
Power train, Feb 19, 2013, crash
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE PARKED ON AN INCLINE, THE VEHICLE ROLLED AWAY AND CRASHED INTO THE CONTACT'S HOME WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE AN INVESTIGATOR WAS SCHEDULED TO INSPECT THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 30,000.
Structure, Jan 29, 2013
LEAKING WATER DRIVERSIDE FLOOR. *TR
Tires, Jan 17, 2013
TL * THE CONTACT OWNS A 2012 JEEP WRANGLER SPORT EQUIPPED WITH GOODYEAR WRANGLER RADIAL TUBELESS, SIZE P255/75/R17 (N/A). THE CONTACT STATED THAT THE REAR PASSENGER SIDE TIRE EXPLODED. THE CONTACT TEMPORARILY LOST CONTROL OF THE VEHICLE BUT SHE WAS ABLE TO PULL OVER. AFTER INSPECTING THE VEHICLE, SHE NOTICED THAT THE TREAD SEPARATED FROM THE INNER PART OF THE TIRE. THE CONTACT CALLED A TOW SERVICE AND THE DAMAGED TIRE WAS REPLACED. THE MANUFACTURER WAS CONTACTED. THE DEALER WAS ALSO CONTACTED BUT OFFERED NO ASSISTANCE. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 2,426. UPDATED 03/01/13*LJ GOODYEAR REPLACED THE TIRE AT NO COST TO THE CONSUMER. UPDATED 03/07/13
Electrical system, Jan 9, 2013
PURCHASED 2012 WRANGLER SAHARA APRIL 2012 NEW EXPERIENCED CHECK ENGINE LIGHT IN NOVEMBER 2012 WITH APPROX 17000 MILES WENT TO DEALER, CODE WAS CYLINDER 2 RE-SET THE COMPUTER THEY SAID THEY HAD TO REPROGRAM THE COMPUTER BASED OFF A TSB THEY HAD RECEIVED. DAY LATER LIGHT CAME ON AGAIN ALONG WITH TIRE PRESSURE LIGHT AND ALSO THE REMOTE START WILL NOT WORK BECAUSE OF THE ENGINE LIGHT ERROR. LOUD TICKING NOISE, LOSS OF POWER OCCASIONALLY AT START UP. LOSS OF GAS MILEAGE. *TR
Engine, Jan 6, 2013
2012 JEEP WRANGLER STARTED TO HAVE ENGINE TICK. TOOK TO 2 LOCAL GARAGES, AND THEY WOULD NOT WORK ON IT. ONE SAID IT WAS A CHRYSLER RESTRICTED WARRANTY WORK THE OTHER IT WAS WITHIN THE NORMAL SOUND OF THE ENGINE. IT DID NOT MAKE TICKING SOUND WHEN PURCHASED. I CONTACTED CHRYSLER TO REGISTER A COMPLAINT AND THEY SAID THEY HAD NO IDEA THAT THERE WAS ANYTHING WRONG. I HAD TO TAKE BACK TO PURCHASE GARAGE WHERE I HAD TO PUSH FOR IT TO GET FIXED. THAT WAS NOVEMBER. ENGINES IN SOME OF THE 2012 JEEPS HAD A VALVE CUT WRONG AND CHRYSLER WILL ONLY SEND OUT 1 VALVE PER ENGINE PER WEEK. MY MILEAGE HAS DROPPED AND THE TICKING IS WORSE. I HAVE ALSO NOTICED A BAD "MISS" WHEN AT IDLE. I WAS TOLD IT WAS OK TO DRIVE. IT IS GETTING WORSE. IT IS SCHEDULED TO GO IN THE SECOND WEEK OF JANUARY TO GET FIXED. I HAVE YET TO HEAR ANYTHING FROM GARAGE TO LET ME KNOW THE PART IS IN. I HAD 4 OTHER JEEP WRANGLERS BEFORE ME GETTING THE PART IN TO BE FIXED, AND WAS TOLD IT WAS GOING TO TAKE A WEEK OR TWO AT THE GARAGE. I ONLY HAVE 9200 MILES ON THE JEEP. *TR
Suspension, Dec 27, 2012
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. WHILE DRIVING APPROXIMATELY 55 MPH, THE BRAKES SEIZED WITH THE ILLUMINATION OF THE ABS AND TRACTION CONTROL WARNING INDICATORS. THE VEHICLE SKIDDED AS THE ENGINE SLIGHTLY STALLED. THE CONTACT REGAINED CONTROL OF THE VEHICLE AND RESUMED IN OPERATION. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THE FAILURE WAS CONTRIBUTED TO THE FAULTY FRONT WHEEL HUB AND WHEEL BEARINGS. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 2,500. THE VIN WAS UNAVAILABLE.
Power train, Engine, Dec 26, 2012
VEHICLE IS CURRENTLY (DEC 2012) AT DEALER HAVING HEADS/VALVES REPLACED (10TH DAY AFTER WAITING 10 DAYS FOR PARTS), ORIGINAL REPORT 9 NOV: IDLING ENGINE CONTINUES TO BE VERY ROUGH, MUCH ROUGHER THAN WHEN REPORTED TO DEALER ON NOVEMBER 9 2012, DEALER DID PCM REFLASH/UPDATE AS STALLING MANEUVER, AFTER WHICH PROBLEM WORSENED AND MIL CAME ON VEHICLE IS VIBRATING ABNORMALLY WHEN STOPPED AND IDLING, ALL PASSENGERS FEEL THE CAR SHAKING, ALMOST STALLS AT TIMES IDLING ENGINE CHANGES SPEEDS AND SOUND INTERMITTENTLY AND IS RUNNING VERY LOUD ENGINE ALWAYS HAD SLIGHT TICKING ON LEFT SIDE SINCE NEW BUT WAS NEVER LOUD OR ROUGH LOSS OF POWER FELT AT ACCELERATION AT TOP OF GEARS (MANUAL) WHITE EXHAUST EMISSIONS AFTER COLD START, THIS NEVER HAPPENED BEFORE ENGINE LIGHT MIL IS ON AND OFF REPEATEDLY - READS P0306 CYLINDER 6 MISFIRE GAS MILEAGE SEVERELY AFFECTED (APPROX 25% WORSE), CAR NOW HAS 18K MILES; DEALER SAID IT WAS OK TO DRIVE IT - HOWEVER DRIVING IT MAY CAUSE OTHER DAMAGE THIS IS 3RD VISIT TO DEALER - WHEN PROBLEM FIRST REPORTED DEALER SERVICE DEPT SAID I MIGHT HAVE PUT WATER IN THE GAS. I HAVE HAD TO PUSH THE DEALER TO FIX THIS AND THE GENERAL ATTITUDE HAS BEEN ADVERSARIAL AND NOT HELPFUL. *TR
Steering, Dec 10, 2012
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE STEERING WHEEL AND THE ENTIRE VEHICLE BEGAN SHAKING VIOLENTLY. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIAN STATED THAT THE VEHCILE WAS IN NEED OF A WHEEL ALIGNMENT. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALLS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 8,000 AND THE CURRENT MILEAGE WAS 30,000.
Power train, Dec 4, 2012
SINCE THE JEEP WAS NEW, IT HAS MADE A NOISE SIMILAR TO "SPARK KNOCK" OR PRE-IGNITION COMING FROM THE AREA OF THE ENGINE COMPARTMENT. THE NOISE DID GO AWAY AFTER A FEW MINUTES, HOWEVER IT NOW PERSISTS EVEN AFTER THE ENGINE HAS WARMED UP. THE NOISE IS MORE NOTICEABLE IN COLD WEATHER. THE JEEP DEALER HAS TRIED TO LOCATE THE SOURCE TO NO AVAIL. A JEEP TECHNICIAN EVEN CAME OUT TO OUR HOME FOR AN EARLY MORNING TEST RIDE AND HE HEARD THE NOISE. HE CHECKED FOR LOOSE CABLES ETC. BUT THE NOISE CONTINUES. THIS IS VERY FRUSTRATING AS I HAVE THIS FEELING THAT THE ANSWER WILL BE FOUND ABOUT THE TIME THE JEEP IS "OUT OF WARRANTY". *TR
Engine, Dec 3, 2012
MANY MAJOR MECHANICAL ISSUES FOR THIS VEHICLE 1) 6TH CYLINDER HEAD ON THE NEW PENSTAR ENGINE NEEDED TO BE REPLACED 2) WIND AIR LEAK CAUSING WHISTLING IN THE CABIN 3) SERPENTINE BELT SHREDDED AND CRACKED 4) BELT TENSIONER WAS BINDING AND NEEDED TO BE REPLACED 5) MAJOR VIBRATIONS- INTAKE AND EXHAUST PHASERS SHORTED 6) MOTOR MOUNTS WORN 7) VIBRATION GOT WORSE MOTOR MOUNTS TRANS AND EXHAUST HAD TO BE REMOUNTED. *TR
Engine, Dec 1, 2012
CHECK ENGINE LIGHT CAME ON. INITIAL TRIP TO DEALER AND THEY DECIDED TO JUST RESET THE CODES. LIGHT CAME BACK ON THE NEXT DAY. RETURN TO DEALER AND THEY REPORTED A BAD CYLINDER HEAD. TOLD ME TO KEEP DRIVING, CAR NOW HAS MORE ENGINE NOISE AND POWER LOSE. (AS A SIDE NOTE THE DEALERSHIP HAS ALSO REPLACED, ABOUT 3 WEEKS AGO, A"BAD"PVC VALVE WHICH RESULTED IN THE AIR FILTER AND HOUSING COATED WITH ABOUT A 1/2 INCH OF ENGINE OIL.). HAVE BEEN WAITING ON PARTS GOING ON 10 DAYS. NOT STUPID ENOUGH TO KEEP DRIVING THE VEHICLE AS THE DEALER SUGGESTED. IT IS IRRESPONSIBLE FOR DEALERS TO TELL CLIENTS TO KEEP DRIVING WHEN THIS VEHICLE HAS POWER ISSUES AND APPEARS AT RISK FOR STALLING. THIS IS AN ACCIDENT WAITING TO HAPPEN. *TR
Electrical system, Engine, Nov 28, 2012
I EXPERIENCED A SERIOUS PROBLEM WITH MY 2012 JEEP SAHARA. AFTER ACCELERATING AND PASSING ANOTHER CAR WHILE DRIVING, I LIFTED OFF THE ACCELERATOR, BUT MY JEEP CONTINUED TO ACCELERATE. I TAPPED SEVERAL TIMES ON THE ACCELERATOR, THEN TAPPED THE BRAKE A COUPLE OF TIMES IN CASE THE SPEED CONTROL SOMEHOW ENGAGED. I THEN TRIED TO SEE IF I COULD LIFT THE ACCELERATOR FROM BELOW WITH MY FOOT, BUT IT WASN'T DEPRESSED. THE JEEP WAS CONTINUING TO ACCELERATE AND AT THIS POINT I WAS GOING WELL OVER 80 MPH. FINALLY I WAS LEFT WITH NO CHOICE BUT TO DEPRESS THE CLUTCH AND TAKE THE VEHICLE OUT OF GEAR. I QUICKLY SHUT DOWN THE ENGINE AS THE REVS WENT THROUGH THE ROOF. I COASTED ONTO A SIDE ROAD AND ATTEMPTED TO RESTART MY JEEP, BUT IT WOULDN'T TURN OVER. I TURNED THE IGNITION TO THE OFF POSITION AND REMOVED THE KEY, PUT THE KEY BACK IN AND TURNED THE IGNITION AT WHICH POINT IT TURNED OVER AND AFTER ABOUT 5 OR 6 SECS IT FINALLY RESTARTED AND EVERYTHING SEEMED NORMAL. I CHECKED AROUND THE ACCELERATOR AND THE FLOOR MAT WAS SECURELY IN PLACE AND THERE WAS NOTHING AROUND THE ACCELERATOR TO CAUSE IT TO STICK. I HAVE NEVER EXPERIENCED ANYTHING LIKE THIS BEFORE IN MY LIFE AND AM 110% SURE THAT THE PROBLEM WAS NOT DRIVER ERROR. MY FEET WERE COMPLETELY OFF ANY OF THE PEDDLES WHILE THE JEEP CONTINUED TO ACCELERATE AND AS I HAD A CLEAR ROAD AHEAD OF ME, I VERY METHODICALLY AND CALMLY TOOK THE ACTIONS I OUTLINED ABOVE IN THE ATTEMPT TO REDUCE THE ENGINE SPEED WITH NO AFFECT UNTIL I FINALLY HAD TO SHUT IT DOWN. *TR
Power train, Engine, Nov 28, 2012
CHRYSLER PENTASTAR 3.6L RECALL NEEDED FOR MAJOR DEFECT THAT IS REQUIRING MAJOR ENGINE REWORK AND COMPLETE CYLINDER HEAD REPLACEMENT AROUND 12K MILES. THIS IS GOING ON NOW AND NEEDS PUBLIC ANNOUNCEMENT/RECALL. *TR PLEASE GOOGLE "CYLINDER 2 MISFIRE PENTASTAR" THIS IS ALREADY REPORTED BY ~25% OF 2012 OWNERS.
Structure, Engine, Nov 13, 2012
REALLY HAVE 3 ISSUES WITH THIS VEHICLE. THE FIRST IS THAT THE ENGINE BEGAN TO TICK NOTICEABLY AT AROUND 5000 MILES, SOUND DEFINITELY COMING FROM #2 CYLINDER. WAS INITIALLY TOLD NOT TO WORRY, NOISE WAS NORMAL, ODDLY IT DID NOT TICK PREVIOUSLY. THE SHORT STORY IS THAT IT SET A P0302 CODE AT AROUND 12,000 MILES. CHRYSLER DID NOT AUTHORIZE A RENTAL AND THE DEALER WAS LESS THAN CORDIAL. THEY PUT THE THING BACK TOGETHER AND DAMAGED AN EMISSIONS VALVE, SO MORE DELAY. GET THE VEHICLE BACK, RAN SILENT FOR 2,000 MILES, THE TICK IS BACK. NOW AT 19,000, NO CODE YET, BUT I FEAR ITS COMING. PROBLEM #2, EXHAUST SMELL, GET IT NEARLY ALL THE TIME, ESPECIALLY UNDER LOAD, NO RESOLUTION YET. PROBLEM #3, WET CARPET ON DRIVERS SIDE, NO RESOLUTION YET. OH, I FORGOT TO MENTION, THERE IS A FOURTH, I HAVE JUST INSTALLED THE THIRD WINDSHIELD IN LESS THAN 6 MONTHS. ITS NOT THE QUALITY OF THE GLASS, ITS THE STEEP ANGLE OF THE WINDSHIELD, BUT THAT'S WHAT YOU GET WHEN YOU BUY A WRANGLER. I HAVE BEEN LOYAL TO US BRANDS, THIS IS OUR 32ND NEW VEHICLE, WON'T BY A WRANGLER AGAIN. *TR
Engine, Nov 9, 2012
3.6 LITER V6 PENTASTAR DRIVER'S SIDE CYLINDER HEAD BEGAN TICKING AND FAILED WHILE RETURNING HOME FROM A TRIP. CYLINDER HEAD FAILED AFTER LESS THAN 10 MONTH OF SERVICE. REPAIR TIME WAS OVER TWO WEEKS DUE TO PARTS AVAILABILITY. CHRYSLER GAVE NO EXPLANATION FOR FAILURE. *TR
Visibility, Nov 9, 2012
I HAVE RECEIVED 3 CHIPS ONE LEADING TO A SERIOUS CRACK IN MY WINDSHIELD ALL ON THE DRIVER'S SIDE IN LESS THAN 6 MONTHS OF ROAD TIME. THIS IS MY SECOND JEEP AND MY FIRST NEVER GOT A CHIP. I FEEL THE WINDSHIELD IN MY 2012 JEEP RUBICON IS OF INFERIOR QUALITY AND NEEDS TO BE LOOKED INTO. I FEAR MY SAFETY IF ANOTHER ROCK HITS THIS WINDSHIELD. I HAVE CONTACTED JEEP MANUFACTURE AND FILED COMPLAINTS SO IT WILL BE ON FILE. IT WAS RECOMMENDED TO GO BACK TO DEALERSHIP AND HAVE THEM LOOK AT IT AND WILL DO IN NEAR FUTURE BUT I WANTED TO FILE A COMPLAINT/CONCERN WITH YOUR AGENCY TOO. I DO NOT HAVE MUCH FAITH IN THE DEALERSHIP AS TO MAKING A RESOLVE WITH THIS ISSUE. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure, Latches/locks/linkages, Nov 7, 2012
THIS COMPLAINT HAS NOT BEEN QC'D. THE CONTACT SUBMITTED AN EMAIL AND REQUESTED THAT THE OFFICIAL IVOQ BE WRITTEN VERBATIM TO THE EMAIL. TL* WHILE DRIVING ON A TWO LANE HIGHWAY AT 65 MPH WITH ONCOMING TRUCKS COMING BY, THE HOOD OF MY 2012 JEEP WRANGLER WOULD LIFT UP TO THE LIMITS OF THE HOOD LATCHES. THESE FACTORY LATCHES ARE MADE OF HEAVY DUTY RUBBER AND DO NOT HOLD THE HOOD DOWN/IN PLACE FIRMLY AS THE AIR FROM THE ONCOMING TRAFFIC PUSHES ON THE JEEP. THE HOOD CAN BE VISUALLY SEEN TO MOVE UPWARDS AND BOW WITH A LOUD BANG. I CONTACTED JEEP CHRYSLER AND WAS TOLD TO CONTACT THE DEALER (PRESTIGE CHRYSLER JEEP DODGE OF LAS VEGAS, NEVADA). I DID THIS AND WAS TOLD THAT THEY WERE AWARE OF THE PROBLEM BUT WOULD NOT DO ANYTHING SINCE IT WAS A CHRYSLER ISSUE AND THE DEALERSHIP COULD NOT DO ANYTHING UNDER WARRANTY. I WAS ALSO TOLD THAT MOPAR HAS METAL LATCHES BUT I WOULD HAVE TO PURCHASE THEM. SINCE THIS IS A VERY SCARY SITUATION WITH THE POSSIBILITY OF THE HOOD BEING LIFTED BACK INTO THE WINDSHIELD, IT CAN HAVE SERIOUS CONSEQUENCES SUCH AS A DEADLY ACCIDENT. THIS IS DEFINITELY A DESIGN FLAW; I FEEL THAT THE NHTSA SHOULD MAKE CHRYSLER REPLACE THE HOOD LATCHES WITH THE STEEL ONES AT NO COST TO ME. THIS IS A VERY REAL PROBLEM AND NEEDS TO BE RECTIFIED BY THE NHTSA BECAUSE CHRYSLER WILL NOT LISTEN TO ME. I HOPE THAT SOMEONE AT THE NHTSA INVESTIGATES THIS BEFORE THERE IS A SERIOUS ACCIDENT AND SOMEONE IS KILLED. UPDATED 11/14/12 *CN UPDATED 11/14/2012 *JS UPDATED 11/30/12 *CN
Vehicle speed control, Oct 26, 2012
TL*THE CONTACT OWNS 2012 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE TECHNICIANS REPLACED THE SENSOR AND SWITCH IN THE BRAKE PEDAL AND THE MAP SENSOR. THE FAILURE RECURRED. ADDITIONALLY THE CONTACT NOTICED THE VEHICLE REVS UP SUDDENLY WHILE DRIVING AT LOW SPEEDS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
Engine and engine cooling, Fuel system, Gasoline, Electrical system, Structure, Visibility/wiper, Oct 24, 2012
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER 4X4. THE CONTACT STATED THAT SHE COULD SMELL FUMES ENTERING THE VEHICLE FROM THE VENTILATION. THE FUMES CAUSED THE DRIVER AND ANY OTHER PASSENGER THAT ENTERED THE VEHICLE TO BECOME NAUSEOUS AND ENDURE HEADACHES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY ADVISED THAT THE FAILURE WAS A NORMAL CHARACTERISTIC FOR THE PARTICULAR MODEL VEHICLE. IN ADDITION, THE CONTACT STATED THAT THE REMOVABLE HARD TOP WOULD FLEX WHEN DRIVING AT APPROXIMATELY 30 MPH OR HIGHER. THE FAILURE WOULD CAUSE EXTREME CABIN PRESSURE AND CAUSING THE DRIVER AND PASSENGERS TO SUFFER SEVERE HEADACHES. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE MECHANIC ADVISED THAT THE HARD TOP WAS PERFORMING AS DESIGNED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS APPROXIMATELY 77. THE CURRENT MILEAGE WAS APPROXIMATELY 3,080. UPDATED 01/02/2013*LJ UPDATED 1/7/2013 *JS
Engine, Sep 29, 2012
LOUD TICKING NOISE COMING FROM LEFT SIDE OF THE ENGINE. THE ENGINE WAS QUIET PREVIOUSLY, THERE WAS NO TICKING NOISE. *TR
Electrical system, Engine, Visibility/wiper, Sep 19, 2012
I BOUGHT MY 2012 JEEP WRANGLER UNLIMITED SPORT IN NOVEMBER 2011. IT WAS WORKING JUST FINE UNTIL THE SUMMER OF 2012 WHEN MY WIPERS WOULD TURN ON ALL BY THEMSELVES FOR A FEW SECONDS, AND THEN OFF AGAIN. THIS HAPPENED SEVERAL MORE TIMES DURING THE SUMMER. IN ADDITION, THE RADIO WOULD JUST POWER OFF. THE ONLY WAY IT WOULD COME BACK ON WAS TO HIT THE TOP OF THE DASH AND IT POWERED BACK ON. TOOK IT IN AND THEY FLASHED A MODULE WHICH STOPPED THE WIPER ISSUE BUT NOT THE RADIO PROBLEM. THIS WAS JULY 2012. AFTER THAT IN SAME MONTH, I NOTICED AN ENGINE LIGHT CAME ON SOLID. TOOK IT IN, THEY RESET IT SAYING IT WAS A CYLINDER #2 MISFIRE. PEOPLE ON WRANGLERFORUMS.COM WERE TALKING ABOUT IT TOO (SEE JK SECTION AND LOOK FOR "TICKING PENTASTAR" THREAD). IT WAS THE BIGGEST THREAD ACTUALLY. APPARENTLY, OVER A HUNDRED OWNERS ON JUST THIS SITE ALONE HAD TO HAVE THEIR HEAD REPLACED. WTF? THE LIGHT CAME BACK ON A COUPLE DAYS LATER SO I TOOK IT BACK IN. THEY CONFIRMED THE SAME RESULT AND TOLD ME THEY WOULD ORDER A NEW HEAD. THE LOCAL DEALER HERE IN SAVANNAH (HOOVER) TOLD ME IT WAS IN. TOOK IN THE JEEP AND THEY SAID IT WOULD TAKE 2-3 DAYS. BIG LIE. AFTER 3 DAYS, I CALLED TO GET STATUS AND THEY TOLD ME IT WOULD BE 2-3 WEEKS!!! THERE WERE SEVERAL PEOPLE IN FRONT OF ME WITH SAME ISSUE AND ONLY ONE GUY FIXING THEM. WITH A MAJOR ISSUE LIKE THIS ON A BRAND NEW VEHICLE, THIS CALLS FOR A CLASS-ACTION LAWSUIT. I GET SMALL GLITCHES HAPPENING BUT A NEW HEAD??? THEY DID NOT CHANGE ANYTHING ON THE 2013'S SO THIS WILL LIKELY BE A HUGE HEADACHE FOR JEEP. BE WARNED!!!! *TR
Engine, Sep 13, 2012
LOUD TICKING NOISE COMING FROM THE ENGINE. THE ENGINE WAS QUIET PREVIOUSLY, THERE WAS NO TICKING NOISE. *TR
Engine, Sep 10, 2012
THE ENGINE HAS DEVELOPED A LOUD TICKING NOISE STARTING AT ABOUT 1000 MILES. THE TICKING IS LOUDER ON THE DRIVER'S SIDE OF THE ENGINE AND DOESN'T APPEAR TO BE NORMAL VALVETRAIN RELATED NOISE. WITH REPORTS OF BAD PENTASTAR V6 HEADS MAKING IT INTO PRODUCTION JEEP WRANGLERS, I'VE TAKEN THE VEHICLE TO TWO DIFFERENT JEEP DEALERS FOR ANALYSIS. BOTH DEALERS SAID THAT THEY THINK THE NOISE IS NORMAL, BUT DID ADMIT THEY COULD HEAR THE LOUD TICKING. MILEAGE HAS BEEN DROPPING AND THE ENGINE HAS STALLED TWICE. A SOFTWARE UPDATE WAS PERFORMED, BUT DOESN'T SEEM TO HAVE AFFECTED ANYTHING. *TR
Engine, Sep 6, 2012
TL* THE CONTACT OWNS A 2012 JEEP WRANGLER. THE CONTACT STATED THAT EXHAUST FUMES WERE EMITTED INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO STATED THAT THEY WOULD INVESTIGATE FURTHER. THE FAILURE MILEAGE WAS 125 AND THE CURRENT 1,474. UPDATED 10/3/12 *CN UPDATED 10/05/2012*JS