2014 Jeep Wrangler
Problems, recalls and owner-reported issues
Engine is the leading concern among 654 owner complaints filed for this model year. This is the 9th highest complaint count among 26 Wrangler model years with reports.
Of the 2014 reports, 21 involved a crash and 24 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
Air bags, frontal, passenger side, inflator moduleDo not drive until repairedJan 15, 2019
Chrysler (FCA US LLC) is recalling certain 2010 Dodge Ram 3500, Ram 4500/5500, 2010-2011 Dodge Dakota, 2010-2014 Dodge Challenger, 2010-2015 Dodge Challenger, Chrysler 300, and 2010-2016 Jeep Wrangler vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.
In the event of a crash necessitating deployment of the passenger's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Owners are advised not to drive their vehicle until the recall repair is complete. Chrysler will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 4, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V01.
Campaign 19V018000 on NHTSA.gov
Air bags, frontal, driver side, inflator moduleMay 11, 2016
Chrysler (FCA US LLC) is recalling certain model year 2011-2016 Right Hand Drive Jeep Wrangler vehicles manufactured February 16, 2010, to May 2, 2016. The clockspring assembly may become contaminated with dust and cause the air bag circuit to fail.
Failure of the air bag circuit may prevent the driver's frontal air bag from deploying in the event of a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will replace the clockspring, wheel back cover, and column shroud, free of charge. The recall began on August 11, 2016. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is S40.
Campaign 16V288000 on NHTSA.gov
Tires, pressure monitoring and regulating systemsOct 8, 2014
Chrysler Group LLC (Chrysler) is recalling certain model year 2014 Chrysler Town and Country and Dodge Grand Caravan vehicles manufactured March 20, 2014, to April 22, 2014, and 2014 Jeep Wrangler vehicles manufactured March 21, 2014, to April 22, 2014. Due to a software error, the Tire Pressure Monitoring System (TPMS) may fail to learn the locations of the individual sensors while the vehicle is being driven. As a result, the low tire pressure warning light will illuminate, despite the the tire pressures being within specification. Should one of the tires lose air pressure, the driver would not be notified of the change in air pressure. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 138, "Tire Pressure Monitoring Systems."
If the TPMS light illuminates because the sensors cannot be located, it could mask an actual low tire pressure condition, possibly resulting in tire failure, increasing the risk of a crash.
Chrysler has notified owners, and dealers will reprogram the TPMS module, free of charge. The recall began on October 23, 2014. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is P63.
Campaign 14V632000 on NHTSA.gov
Representative owner complaints
654 reports, newest first.
Electrical system, Structure, Sep 4, 2015, fire
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. THE CONTACT STATED THAT THE FLOORBOARD BEHIND THE FRONT DRIVER SIDE SEAT BECAME EXTREMELY HOT AND EXPERIENCED MELTING AND SOOT. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 15,000.
Electrical system, Engine, Fuel/propulsion system, Aug 26, 2015
WENT TO START CAR FROM OFF POSITION. ENGINE STARTS AND STALLS. DOES THIS 3 TIMES UNTIL IT DOESN'T START ANYMORE.
Steering, Suspension, Electronic stability control (ESC), Aug 20, 2015, crash
MAKING A RIGHT HAND TURN AT LOW SPEED, VEHICLE KEPT TURNING (DRIFTING) RIGHT, ATTEMPTED TO CORRECT TO THE LEFT WITH NO RESPONSE, VEHICLE COLLIDED WITH A BARRIER POST. JEEP SUSTAINED SIGNIFICANT FRONT SUSPENSION DAMAGE, RIGHT FENDER AND RIGHT WHEEL. AT TIME OF ESTIMATE, REPAIR SHOP HAD FOUND THAT THE STEERING BOX HAD SHEARED AND STATED THAT THE IMPACT SHOULD NOT HAVE CAUSED THIS DAMAGE. THEY ARE INVESTIGATING AND WILL KNOW MORE WHEN THEY BEGIN TEAR DOWN.
Steering, Vehicle speed control, Service brakes, Aug 18, 2015
INCIDENT 1.) ON AUGUST 17TH, 2015 AROUND 8:00 PM I WAS DRIVING IN THE LEFT LANE OF THE GSP TRAVELING AT APPROXIMATELY 70 MPH WHEN MY VEHICLE ERRONEOUSLY ACCELERATED TO 80 MPH WHILE SIMULTANEOUSLY PULLING SLIGHTLY TO THE LEFT. AT FIRST, I THOUGHT MY CARPET HAD BEEN STUCK BUT I QUICKLY REALIZED THAT THIS WAS NOT THE CASE. BEING I HAD A MANUAL SHIFT, I IMMEDIATELY WAS ABLE TO SHIFT INTO NEUTRAL. IN DOING SO, THE ENGINE WAS STILL REVVING HIGH THUS MAKING A LOUD ENGINE SOUND (I DID NOT GET TO SEE THE ACTUAL RPM.) I BEGAN KICKING THE SIDE OF THE GAS PEDAL WHILE TRYING TO PULL SLIGHTLY TO THE RIGHT TO KEEP THE VEHICLE ON THE ROAD. EVENTUALLY THE CAR JUST WENT BACK TO NORMAL. THIS WHOLE PROCESS MAY HAVE BEEN ABOUT TWENTY TO THIRTY SECONDS LONG. INCIDENT 2.) ON AUGUST 18TH, 2015 AROUND 6:20 AM (NOT EVEN 12 HOURS FROM THE FIRST INCIDENT ABOVE) I WAS DRIVING IN THE LEFT LANE OF THE GSP TRAVELING AT APPROXIMATELY 70- 75 MPH WHEN MY VEHICLE ERRONEOUSLY BRAKED HARD AS IF IT WAS A 'BRAKE CHECK' AND THE ABS TRACTION CONTROL LIGHT LIT AT THE SAME TIME. IT WAS LIKE I SLAMMED ON MY BRAKES ONLY THIS HAPPENED WHILE MY FOOT WAS ON THE ACCELERATOR. I QUICKLY LOOKED IN MY REAR VIEW MIRROR AND SAW THE CAR BEHIND ME SHOOT INTO THE ADJACENT LANE TO MY RIGHT IN AVOIDANCE OF A COLLISION WITH MY REAR OF THE VEHICLE. THIS HAPPENED QUICKLY AND HARSHLY AND THEN IT WAS OVER. I MOVED INTO THE RIGHT LANE AND CONTINUED TO WORK WITH CAUTION. I CALLED MY LOCAL JEEP SERVICE CENTER AND EXPLAINED MY SITUATION. THEY WERE GOING TO SCHEDULE ME FOR THE EARLIEST APPOINTMENT OF AUGUST 31ST 2015 BUT I STRESSED THAT THIS WAS NOT GOOD ENOUGH AS IT WAS A POTENTIAL SERIOUS SAFETY ISSUE TO MYSELF AND OTHERS. I WAS DIRECTED TO BRING IT IN TOMORROW 8-19-15 IN THE MORNING.
Power train, Vehicle speed control, Aug 4, 2015, crash
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHILE AT A STOP LIGHT, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE JERKED FORWARD. AS A RESULT, THE CONTACT'S VEHICLE CRASHED INTO THE REAR OF ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO A DEALER, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 20,000. THE VIN WAS UNAVAILABLE.
Electrical system, Jul 26, 2015
THE ENGINE, STABILITY, BATTERY, AND SEVERAL OTHER LIGHTS INCLUDING WILL COME ON AND THE NEEDLE SHOWING THE RPM WILL FALL TO ZERO. THE RADIO WILL ALSO SHUT OFF. THEN ABOUT 3 SECONDS THE LIGHTS WILL GO OFF , RPM NEEDLE WILL POSITION ITSELF BACK TO WERE IT WAS AND THE RADIO WILL COME ON. THE PROBLEM I HAVE DESCRIBED HAS HAPPENED SEVERAL MORE TIMES AND EACH TIME IS NOT THE SAME. SOMETIMES THE RADIO GOES OFF AND THEN COME BACK ON. OTHER TIMES THE LIGHTS ON THE DASH COME ON AND GO OFF. THE PROBLEM SEEMS TO HAPPEN RANDOMLY ( NO PARTICULAR TIME, SPEED, WEATHER CONDITIONS, ETC.)
Power train, Jun 29, 2015, crash
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHILE PARKED ON A HILL, THE VEHICLE ROLLED AWAY IN THE REVERSE POSITION. AS A RESULT, THE VEHICLE CRASHED INTO THE FRONT DRIVER'S SIDE OF ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND SENT A SPECIALIST TO INSPECT THE VEHICLE. THE FAILURE MILEAGE WAS 11,000.
Electrical system, Engine, Jun 10, 2015
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHILE THE BRAKE PEDAL WAS DEPRESSED, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED NUMEROUS TIMES. THE DEALER COULD NOT DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 9,000.
Electrical system, Jun 4, 2015
CURSE CONTROL DISENGAGED WHILE TRAVELING 70 MPH. IN ADDITION, THE VEHICLE ELECTRICAL SYSTEM WILL RESET ALL PROGRAMS, STORED INFORMATION, THE VEHICLE IS DIFFICULT TO START ON OCCASIONS.
Electrical system, May 1, 2015
WENT TO START THE VEHICLE AND WHEN I WENT TO TURN THE KEY THE JEEP LOST POWER TO ALL ELECTRICAL SYSTEMS. AFTER WAITING FOR A BIT THE SYSTEM "REBOOTED" AND I WAS ABLE TO START THE VEHICLE AND GO. HOWEVER, THIS KEEPS HAPPENING SOMETIMES MULTIPLE TIMES A DAY AND SOMETIMES ONCE PER WEEK. WE HAVE TAKEN IT TO THE DEALERSHIP FOR REPAIRS AND THEY UPDATED THE WCM SOFTWARE TO VERSION 0.20 AND THE PROBLEM STILL EXISTS. WE HAVE ALSO HAD EPISODES OF THE ELECTRICAL SYSTEMS GOING OUT WHILE DRIVING CAUSING THE ENGINE TO SPUTTER, INSTRUMENT PANEL GOES DARK, RADIO SHUTS OFF, AC FANS SHUT OFF, ETC.. *TR
Electrical system, Structure, Engine, Apr 22, 2015, fire
EASTER SUNDAY MORNING DROVE FROM COUNTRY HOME 7 MILES INTO TOWN TO CHURCH, NO STOPPING AND SLOWING DOWN JUST A COUPLE OF TIMES. PARKED, LOCKED VEHICLE AND WALKED INTO CHURCH LOBBY. STOPPED TO SPEAK TO A MAN WHEN HE NOTICED BLACK SMOKE IN THE PARKING LOT. TURNED AND SAW THAT IT WAS COMING FROM UNDER THE HOOD OF MY JEEP. WITHIN A MINUTE FLAMES STARTED. FIRE DEPARTMENT WAS CALLED AND RESPONDED WITHIN A FEW MINUTES, BUT NOT BEFORE FLAMES FROM THE PASSENGER FRONT SIDE JUMPED ONTO THE CAR PARKED NEXT TO THE JEEP. BOTH VEHICLES WERE BURNED UP AND TOTALED. FLAMES STARTED ON THE FRONT RIGHT SIDE (PASSENGER). *TR
Engine, Apr 20, 2015
VEHICLE WAS TAKEN TO THE DEALERSHIP FOR AN OIL CHANGE, THE EMPLOYEE TOLD ME THERE WAS A MAJOR OIL LEAK. I HAD TO LEAVE MY VEHICLE AT THE DEALERSHIP SO THEY COULD FIGURE OUT WHERE THE OIL LEAK WAS. I WAS ADVISED THAT THE OIL WAS LEAKING FROM THE OIL ADAPTOR AND THAT THERE WAS A CRACK IN THE PART. *TR
Steering, Apr 17, 2015, crash
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHILE DRIVING AT 15 MPH AND MAKING A LEFT TURN, THE STEERING WHEEL SEIZED WITHOUT WARNING. AS A RESULT, THE CONTACT CRASHED INTO ANOTHER VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THERE WERE NO INJURIES REPORTED AND NO POLICE REPORT WAS FILED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 10,000.
Engine, Fuel/propulsion system, Apr 16, 2015
I HAD A CRACKED OIL FILTER HOUSING ADAPTER THAT CAUSED A BIG OIL LEAK. *TR
Electrical system, Engine, Apr 16, 2015
WHILE DRIVING ON THE INTERSTATE, I ACCIDENTALLY BUMPED THE KEYS OF MY JEEP WRANGLER UNLIMITED WITH MY KNEE, AND THE KEY TURNED COUNTER-CLOCKWISE ENOUGH TO TURN THE CAR OFF. OBVIOUSLY, WHEN THE CAR TURNED OFF, THE BRAKES AND STEERING LOST POWER. LUCKILY, THERE WAS NO TRAFFIC AROUND ME, AND I WAS ABLE TO CAREFULLY COAST TO THE SHOULDER AND RE-START MY CAR. MY VEHICLE IS MANUAL, SO I COULD HAVE RESTARTED FROM NEUTRAL, BUT BASED ON DISCUSSION BOARDS, AUTOMATICS DO NOT HAVE THAT LUXURY. DOING A QUICK GOOGLE SEARCH FOR "JEEP BUMP KEY" YIELDS MANY DISCUSSIONS ABOUT THIS SAME PROBLEM. I UNDERSTAND THAT JEEP CURRENTLY HAS A RECALL FOR THIS PROBLEM IN COMMANDERS AND GRAND CHEROKEES, BUT THERE IS NOTHING FOR WRANGLERS. I CALLED MY DEALERSHIP, BUT THEY WILL NOT DIAGNOSE OR REPLACE ANYTHING FOR FREE WITHOUT AN ACTIVE RECALL. I AM 6' AND DO NOT SIT EXCESSIVELY CLOSE TO THE STEERING WHEEL. MY KEY CHAIN IS NOT LARGE OR CLUTTERED, AND IT SHOULD NOT BE THAT EASY TO TURN OFF MY WRANGLER ACCIDENTALLY. *TR
Engine, Fuel/propulsion system, Apr 11, 2015
PURCHASED VEHICLE 3/31/15. PUT 400 MILES ON VEHICLE AND NOTICED BURNING OIL SMELL. CHECKED UNDERNEATH AND NOTICED SIGNIFICANT OIL LEAK ALL AROUND ENGINE COMING FROM THE UPPER PART OF ENGINE. TOOK INTO SHOP AND THEY DIAGNOSED PROBLEM OF THE OIL FILTER ADAPTOR PART#68105583AA BEING CRACKED AND OIL PUMPING OUT OF IT. THEY CALLED DEALERSHIP(DEWAYNE LANE) IN WA AND THEY ADVISED THEY "HAD PLENTY OF THOSE PARTS". MECHANIC THEN SAID, "OH! IT'S A RECALL THEN." DEALER THEN STATED, "AHHHHHHH....NO-BUT WE SURE REPLACE A LOT OF THOSE." *TR
Electrical system, Apr 2, 2015
AS I WAS DRIVING IN THE LEFT LANE, A DRIVER IN THE RIGHT LANE BEGAN TO CHANGE LANES AND NEARLY SIDESWIPED ME. I WENT TO HONK MY HORN, BUT IT DID NOT WORK. FORTUNATELY, THERE WAS NO ONCOMING TRAFFIC - I HAD TO MOVE INTO THAT LANE TO AVOID BEING HIT UNTIL THE OTHER DRIVER NOTICED ME. I CHECKED BOTH FUSES (APPARENTLY THERE IS A LEFT AND RIGHT HORN FUSE) AND BOTH LOOKED FINE. THE VEHICLE IS BACK IN THE SHOP AGAIN. IT HAS ALREADY HAD THE TIPM MODULE REPLACED TWICE (NOVEMBER 2014 AND MARCH 2015) SO IT WOULD NOT SURPRISE ME IF IT'S GOING TO HAVE TO BE REPLACED YET AGAIN. *TR
Power train, Engine, Mar 26, 2015
I NOTICED A BURNING SMELL A FEW NIGHTS AGO BEFORE NOTICING AN OIL SPILL IN MY GARAGE. I LOOKED UNDER THE HELP AND SAW OIL EVERYWHERE! I WASN'T SURE WHERE IT WAS COMING FROM. IT LOOKED LIKE MAYBE A SEAL BUSTED FROM THE OIL PAN. I TOOK IT TO THE DEALERSHIP RIGHT AWAY SINCE IT WAS STILL UNDER WARRANTY. THERE IS OIL ALL OVER THE REAR OF THE ENGINE,I FEEL IT WILL EVENTUALLY START A FIRE! THIS SHOULD BE RECALLED SINCE THERE ARE MANY WRANGLERS AND OTHER MODELS WITH THE SAME PART, HAVING THE SAME ISSUE! *TR
Equipment, Mar 25, 2015
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHEN THE CONTACT ATTEMPTED TO CHANGE THE TIRE BY LIFTING THE VEHICLE WITH THE JACK, THE JACK FELL OVER AND CAUSED THE VEHICLE TO FALL. THE CONTACT SUSTAINED A HAND INJURY DUE TO THE FAILURE THAT REQUIRED MEDICAL ATTENTION. THE CONTACT'S HAND HAD TO BE AMPUTATED THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 6/25/15*CN
Engine, Mar 18, 2015
CRACKED OIL COOLER/FILTER HOUSING CAUSING OIL LEAK AND BURNING OIL AT TOP OF MOTOR. *TR
Engine, Mar 16, 2015
NOTICED OIL IN THE GARAGE AFTER FINALLY BEING ABLE TO PARK INSIDE. CALLED JEEP DEALERSHIP IN NIAGARA FALLS, NY BUT THEY WERE UNABLE TO SCHEDULE ME AN APPOINTMENT FOR 5 DAYS. THE SNOW/ICE IN THE DRIVEWAY MELTED AND I DISCOVERED OIL STAINS ON THE CEMENT PAD WHERE I HAD BEEN PARKING. I WAS ABLE TO GET INTO THE JEEP DEALERSHIP IN BATAVIA, NY TODAY AND THEY CALLED WITH THE BAD NEWS OF A CRACKED OIL COOLER SPRAYING OIL ALL DOWN THE BACK OF THE ENGINE. ISN'T THIS A FIRE HAZARD. THEY HAVE REPLACED 4 ON OTHER VEHICLES WITH THE SAME ENGINE THIS YEAR (2015) ALREADY. THEE SHOULD BE A RECALL WITH A PROPER REPLACEMENT. THE CURRENT REPLACEMENT IS OEM STOCK. *TR
Vehicle speed control, Mar 16, 2015, crash
TL* THE CONTACT OWNS A 2014 JEEP WRANGLER. WHILE DRIVING AT APPROXIMATELY 5 MPH AND DEPRESSING THE BRAKE PEDAL AT A RED LIGHT, THE VEHICLE ACCELERATED WITHOUT WARNING. THE CONTACT'S VEHICLE CRASHED INTO THE PRECEDING VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE WAS UNABLE TO BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, WHILE DEPRESSING THE BRAKE PEDAL AND ATTEMPTING TO PARK, THE VEHICLE ACCELERATED CAUSING THE CONTACT TO CRASH INTO ANOTHER VEHICLE. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THERE WERE NO INJURIES IN EITHER CRASH. THE APPROXIMATE FAILURE MILEAGE WAS 120.
Electrical system, Mar 12, 2015
AT AROUND 3:45 AM, WHILE I WAS SLEEPING, THE HORN ON STARTED INTERMITTENTLY BLARING. I LOOKED OUT THE WINDOW AND THE REVERSE LIGHTS WERE ON (AT FULL BRIGHTNESS). FOR THE NEXT HOUR, IT WOULD START AND STOP RANDOMLY. I FINALLY DISCONNECTED THE BATTERY IN FRUSTRATION. EARLIER THE PREVIOUS EVENING, THE HEADLIGHTS CAME ON AND STAYED ON. I HAD NOT USED THE JEEP FOR THE PREVIOUS TWO DAYS. THIS ISSUE IS CLEARLY RELATED TO THE TOTALLY INTEGRATED POWER MODULE (TIPM) WHICH HAS ALREADY BEEN REPLACED ONCE IN THIS VEHICLE (WHICH HAD CAUSED THE JEEP TO STALL -- AND COMPLETELY DIE -- SEVERAL TIMES). I AM EXTREMELY CONCERNED FOR MY SAFETY WITH THIS VEHICLE AND THIS ISSUE. THIS IS A SERIOUS PROBLEM THAT HAS ALREADY COST SOME PEOPLE THEIR LIVES. PLEASE ADDRESS THIS AND FORCE JEEP TO DO A RECALL. *TR
Steering, Mar 6, 2015
THE JEEP IS LESS THAN A YEAR OLD. IT WAS HANDLING VERY POORLY ON THE ROAD SO I TOOK IT TO HAVE IT CHECKED. JEEP CONSIDERS THESE WEAR ITEMS NOT COVERED UNDER WARRANTY. MY SHOP SAID THE ONE'S ON JEEP ARE JUNK AND THEY HAVE SEEN FAILURES AS LOW AS 326 MILES! MY DODGE TRUCK HAD A SIMILAR ISSUE AT 75K MILES AND DODGE REPLACED THE WHOLE FRONT END. NOT JEEP. IF YOU SEARCH THE WEBSITES YOU WILL FIND THE CONCLUSION IS THAT THE PARTS JEEP USES ARE JUNK. I REPLACED THEM WITH AFTERMARKET PARTS FROM MOOG WHICH HAS A LIFETIME WARRANTY. I WAS NOT GOING TO RISK MY FAMILY BY INSTALLING CHEAP DANGEROUS FACTORY PARTS. MY COST WAS $1600 TO FIX A NEW TRUCK! NO WONDER JEEP IS RATED THE SECOND WORSE VEHICLE MADE NEXT TO FIAT! THIS IS A SERIOUS ISSUE THAT MOST CONSUMERS ARE UNAWARE OF. I THOUGHT IT WAS A JOKE AT FIRST. WHEN THEY SHOWED ME THE PARTS, WHICH I STILL HAVE, THERE IS ZERO RESISTANCE IN 3 OF THE 4 BALL JOINTS. YOU SHOULD NOT BE ABLE TO MOVE THEM WITH YOUR HARD. THEY ARE LIKE A PENCIL IN A CUP OF WATER. AMAZING THEY WOULD RISK THERE CUSTOMERS LIVES WITH SUCH GARBAGE PARTS ON A NEW 40K VEHICLE! I HAVE THE PARTS IF YOU WANT THEM. THIS LEADS TO DEATH WOBBLE AND DANGEROUS HANDLING VEHICLES. MY WIFE WAS COMPLAINING THAT THE RIG WONDERS ALL OVER THE ROAD. I DROVE IT AND AGREED IT WAS DANGEROUS AS YOU HAD TO CONSTANTLY CORRECT THE AND FIGHT THE WHEEL TO KEEP IT GOING STRAIGHT DOWN THE HIGHWAY. NOT A SAFE SITUATION AND VERY DANGEROUS. I FIGURED IS NO ONE BROUGHT IT TO YOUR ATTENTION IT IS ONLY GOING TO COST SOMEONE THERE LIFE. IT MOST LIKELY ALREADY HAS. YOU WOULD HAVE TO TAKE THE WRECKED JEEP APART TO SEE THE DEFECTIVE STEERING COMPONENTS. VERY DISGUSTED ON JEEP'S DECISION TO SAVE A FEW DOLLARS AT THE EXPENSIVE OF SAFETY. *TR
Structure, Visibility/wiper, Mar 3, 2015
I AM REQUESTING THAT DOT NHTSA INVESTIGATE THE STRESS FRACTURE TO MY FRONT WINDSHIELD WHICH SUDDENLY OCCURRED IN LATE FEBRUARY OF 2015. THE JEEP WAS PARKED IN MY MOTHER'S DRIVEWAY IN NEW JERSEY FOR APPROXIMATELY 3 WEEKS DUE TO THE BIRTH OF MY BABY AND INCLEMENT WEATHER. DURING THAT PERIOD A GREAT DEAL OF ICE AND SNOW ACCUMULATED. EVENTUALLY I STARTED THE VEHICLE, AND STARTED CLEARING THE CAR. I NOTICED A CRACK IN THE WINDOW ON THE PASSENGER SIDE RUNNING FROM THE BOTTOM TOWARD THE TOP, APPROXIMATELY 4"-5" LONG THAT HAD NOT BEEN THERE BEFORE. AFTER 15 MINUTES THE CRACK SPREAD TO 6" ACROSS AND THEN BACK DOWN THE WINDSHIELD TO THE POINT WHERE IT PARTLY BLOCKED THE FRONT WINDSHIELD. THE WINDOW FEELS PERFECTLY SMOOTH, BOTH INSIDE AND OUTSIDE THE CAR. IT CLEARLY FORMED INSIDE THE WINDOW. I TOOK THE JEEP TO THE LOCAL DEALER WHO SAID IT WAS A STRESS FRACTURE PROBABLY DUE TO FREEZING CONDITIONS ALONG WITH THE HEAT FROM THE DEFROSTER. THE INDIVIDUAL I SPOKE WITH CONCEDED IT WAS IN ALL PROBABILITY A MANUFACTURING DEFECT SINCE HE HAD HEARD OF "A LOT OF OTHER CASES LIKE MINE" BUT WOULD NOT BE QUOTED ON THAT. HE CONTACTED CHRYSLER WHO REFUSED TO COVER THE WINDSHIELD DAMAGE BECAUSE ALTHOUGH I ONLY HAD THE VEHICLE FOR SEVEN MONTHS, THE MILEAGE WAS OVER 12,000. I HAVE CONTINUED TO INVESTIGATE INCIDENCES OF STRESS FRACTURE DAMAGE TO FRONT WINDSHIELDS IN THE JEEPS AND HAVE COLLECTED A SIGNIFICANT AMOUNT OF DATA THROUGH NUMEROUS COMPLAINT BLOGS THAT SUPPORTS THE FACT THAT EITHER THE JEEP WINDSHIELDS THEMSELVES ARE DEFECTIVE OR SOME PROBLEM WITH THE VEHICLE DESIGN ITSELF MAKES IT POSSIBLE FOR CONSIDERABLE HEAT TO BE TRAPPED BETWEEN THE WINDSHIELD AND DASHBOARD TO THE POINT WHERE STRESS CAUSES THE WINDOW TO CRACK. RATHER THAN ADDRESS THE ISSUE, CHRYSLER IS INSTEAD FORCING OWNERS TO GO THROUGH THEIR PRIVATE INSURANCE FOR REPAIRS. PLEASE FORMALLY INVESTIGATE." *TR