2018 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,822 owner complaints filed for this model year. This is the highest complaint count among 26 Wrangler model years with reports.
Of the 2018 reports, 22 involved a crash and 25 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
EquipmentApr 23, 2019
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
Campaign 19V320000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 8, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
Campaign 18V786000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
SteeringMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
Campaign 18V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Structure, frame and membersApr 12, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
Campaign 18V231000 on NHTSA.gov
Representative owner complaints: electrical system
267 reports, newest first. Show all
Electrical system, Other or unspecified, Feb 26, 2021
HAVE BROUGHT MY CAR IN NUMEROUS TIMES TO JEEP T CORRECT ISSUE. BACK UP CAMERA DOESN'T ALWAYS FUNCTION. THE SCREEN IS BLACK WHEN REVERSING AND SOMETIMES THE SCREEN WORKS BUT WITHOUT GUIDING LINES. I CANNOT TELL YOU HOW MANY TIMES I HAVE ADVISED THEM OF THE ISSUE AND THEY HAVE SAID THEY CORRECTED IT BY RESETTING SOFTWARE OR WHATEVER BUT ISSUE ALWAYS COMES BACK. I AM WRITING TO YOU THIS TIME BECAUSE AN INCIDENT THAT JUST OCCURRED TODAY PUT ME OVER THE EDGE. THE SCREEN WAS BLACK WHILE REVERSING AND SINCE MY KEEP HAS A MOLAR LIFT KIT WITH 37 INCH TIMES I'M A BIT HIGH. I DIDN'T NOT SEE OR REALIZE THAT SOMEONE STANDING BEHIND ME AND I ACCIDENTALLY BACKED INTO THEM. MORE OF A BUMP BUT NONE THE LESS A SCARY SITUATION. SOMEONE COULD HAVE GOTTEN HURT. NOTHING HAPPENED BUT I AM CONCERNED NOW. I'M ALSO IN LAW ENFORCEMENT AND I SEE ACCIDENT ALL THE TIME. I HOPE THAT JEEP/CHRYSLER CORRECTS THIS ISSUE BEFORE A TRAGEDY HAPPENS. BACK UP CAMERAS ARE FEDERALLY MANDATED. SO THEY SHOULD ALSO BE MANDATED TO WORK EFFECTIVELY. ESPECIALLY AFTER THERE ARE SO MANY COMPLAINTS ONLINE ABOUT IT. I PURCHASED MY VEHICLE IN OCTOBER OF 2018 AND FROM THE BEGINNING OF MY PURCHASE I HAVE HAD THIS ISSUE AND BROUGHT IT TO THEM TO CORRECT WHICH THEY HAVE TRIED BUT APPARENTLY FAILED. I CANNOT PUT A DATE ON THE BOTTOM AND CORRECTLY SHOWS A TIME FRAME BUT KNOW THAT IS HAS BEEN SINCE OCTOBER OF 2018.
Steering, Electrical system, Feb 12, 2021
THE JEEP STARTS TO SHAKE WHILE DRIVING AND IT IS HARD TO HOLD ONTO STEERING WHEEL. FEELS LIKE YOU HAVE NO CONTROL. THE MILEAGE ODOMETER GOES FROM 999,999 BACK TO CORRECT ONE. IT IS A BRAND NEW 2018. CAN'T GET THE STEERING PART BECAUSE IT IS ON BACK ORDER. WE DIDN'T EVEN GET A NOTICE ABOUT RECALL. I AM SO BLESSED MY DAUGHTER HAS NOT BEEN IN AN ACCIDENT GOING TO AND FROM COLLEGE
Electrical system, Other or unspecified, Engine, Feb 4, 2021
WHILE DRIVING, THE AUTO START/STOP FUNCTION WILL DISABLE AND A MESSAGE ON THE DASH POPS UP THAT SAYS 'STOP/START UNAVAILABLE. SERVICE START/STOP' AND A YELLOW A WITH AN ARROW AROUND IT WILL LIGHT UP ON THE DASH. THIS HAPPENS INTERMITTENTLY BUT HAPPENS EVERY DAY. WHILE AT A RED LIGHT, MY JEEP SHUT OFF COMPLETELY WHILE I WAS STILL IN DRIVE. THE SERVICE MESSAGE AS PREVIOUSLY STATED APPEARED, ALONG WITH THE YELLOW A AND ARROW. I HAD TO PUT MY JEEP INTO PARK AND RESTART MY ENGINE. THE SYSTEM MESSAGE AND A CONTINUED TO DISPLAY. THE VEHICLE HAS ONLY SHUT DOWN COMPLETELY ONE TIME, HOW EVER THAT STILL IS A SAFETY RISK FOR MYSELF AND OTHER DRIVERS. VEHICLE HAS BEEN AT THE JEEP DEALERSHIP FOR ROUGHLY TWO WEEKS TRYING TO DETERMINE WHAT IS WRONG.
Electrical system, Jan 30, 2021
I KEEP HAVING PROBLEMS WITH MY 2018 JEEP WRANGLER AND MY CHECK ENGINE LIGHT CAME ON THEN WENT AWAY SO TODAY 30JAN2021 I CHECKED MY SYSTEM WITH A OBD SCANNER AND IT POPPED UP THE CODE U0140 LOST COMMUNICATION WITH THE BODY CONTROL MODULE.
Power train, Electrical system, Jan 16, 2021
WE TRIED TO START THE JEEP AT OUR HOME (STREET) AND IT WOULD NOT START. BUT THE ELECTRICAL SYSTEM STARTED FLICKERING. AFTER SOME RESEARCH, WE DECIDED TO HAVE THE BATTERY CHECKED. THE BATTERY WAS USED FOR 34 MONTHS OF DRIVING. INTERSTATE BATTERY TESTED IT AND IT WAS LOW. WE DECIDED TO BUY A NEW ONE AND INSTALLED IT. NOW THE JEEP STARTS BUT THERE IS A SERVICE SHIFTER WARNING LIGHT AND THE GEAR SHIFTER DOES NOT LIGHT UP. WE CANNOT PUT IT INTO GEAR. THERE ARE NUMEROUS COMPLAINTS ON DIFFERENT JEEP FORUMS. SOME DEALERS CANNOT SOLVE THE ISSUE, WHILE OTHER FIND THAT DIFFERENT HARNESSES ARE THE PROBLEM. OUR VEHICLE IS OUT OF WARRANTY, AND BELIEVE JEEP SHOULD INITIATE A RECALL TO CORRECT THIS PROBLEM FOR ITS CUSTOMERS.
Electrical system, Other or unspecified, Back over prevention, Dec 31, 2020
WHEN THE VEHICLE IS IN REVERSE, WHETHER STATIONARY OR MOVING, SOMETIMES THE PARKING ASSIST GRID LINES DO NOT SHOW UP AT ALL ON THE SCREEN THAT YOU ARE LOOKING AT WHICH ARE SUPPOSED TO HELP YOU WHEN YOU ARE BACKING THE VEHICLE UP. THE GRID LINES LET YOU KNOW HOW FAR TO KEEP BACKING UP, IF YOU ARE GOING STRAIGHT OR AT AN ANGLE, LET YOU KNOW WHEN YOU SHOULD STOP BACKING UP, ETC. THIS MEANS YOU ARE NOT EXACTLY SURE WHEN YOU SHOULD STOP & SOMETIMES YOU HIT THE CURB BEHIND YOU WITH YOUR WHEELS OR IN MY CASE, I HIT OUR BACKYARD FENCE. I ALSO COULDN'T TELL THAT I WAS AS CLOSE TO A PARKED CAR AS I WAS OR THAT I DID NOT PULL INTO A PARKING SPACE STRAIGHT. I'VE EMAILED JEEP SEVERAL TIMES OVER THE PAST 2 YEARS & JOINED SEVERAL ONLINE BLOG GROUPS & JEEP KEEPS TELLING US JEEP OWNERS THEY WILL BE PUTTING OUT A UCONNECT UPGRADE WHICH SHOULD FIX IT BUT WE'VE BEEN WAITING OVER 2 YEARS NOW & NOTHING HAS HAPPENED.
Electrical system, Dec 15, 2020
I HAVE A PUSH TO START 2018 JEEP. THE OTHER DAY MY CAR WOULDN'T START, BATTERY DIED ON IT. IT WAS FIXED BUT THEN THE AC/HEAT UNIT WON'T TURN ON AT ALL. WHILE LOOKING FOR SOLUTIONS I SAW THIS ISSUE WAS VERY COMMON IN 2018+ MODELS AND WAS WONDERING WHY THERE ISN'T RECALL ON THIS IF IT'S A ELECTRICAL ISSUE WITHIN THE VEHICLE.
Steering, Electrical system, Visibility/wiper, Dec 1, 2020
I WAS GOING AROUND THE CORNER AND THE STEERING WHEEL LOCKED UP MAKING IT TO WHERE I HAD TO PULL HARD THE OTHER WAY JUST TO UNLOCK IT. AND WHEN I FIRST GOT THIS VEHICLE THE WINDSHIELD SHATTERED WITHIN TWO MONTHS OF OWNING THIS JEEP. AND NOW THE STEERING WHEEL IS LOCKING UP AND ALSO MY CONTROLS ARE NOT WORKING ON MY STEERING WHEEL AND THE COLUMN IN THE MIDDLE AC HEATER HEATER ALL THE CONTROLS.
Steering, Electrical system, Nov 23, 2020
WHILE DRIVING, THE BATTERY VOLTAGE LIGHT CAME ON. WE MONITORED THE VOLTAGE AND NOTED THAT IT WAS DROPPING QUICKLY FROM AROUND 11.7 TO A LOW POINT OF ABOUT 8.9. WHEN THE VOLTAGE GOT THAT LOW, MANY DIFFERENT WARNING LIGHTS CAME ON AND THE POWER STEERING WENT OUT. VEHICLE WAS IN MOTION WHEN THIS HAPPENED, ON A RESIDENTIAL STREET GOING UNDER 20 MPH. IT WAS IMMEDIATELY AFTER A TURN. CAUSE OF ISSUE IS UNKNOWN. THE DAY BEFORE, THE BATTERY VOLTAGE WARNING LIGHT HAD COME ON. I DID SOME BASIC DIAGNOSTICS AND DID NOT LOCATE AN ISSUE WITH THE BATTERY CONNECTIONS OR BATTERY ITSELF.
Electrical system, Air bags, Other or unspecified, Sep 27, 2020
THE WIRING GOING TO THE STEERING COLUMN KEEPS SHORTING OUT MAKING IT SO THE HORN, STEERING WHEEL ELECTRICAL BUTTONS AND LIKELY AIRBAG STOP WORKING. THE DEALER SAYS IT IS THE CLOCK SPRING. IT HAS BEEN GOING ON SINCE PURCHASED WITH 12000 MILES AND REPLACED TWICE. AT 22000 MILES THE DEALER CANNOT KEEP IT FUNCTIONAL. I'M CONCERNED THAT THE LACK OF FUNCTIONAL SAFETY EQUIPMENT COULD LEAD TO INJURY OR DEATH. THIS ALSO LEADS TO LOSS OF VALUE IF THE MANUFACTURER CANNOT PROVIDE A SOLUTION.
Power train, Electrical system, Structure, Sep 8, 2020, fire
WHILE MY 16-YEAR-OLD DAUGHTER AND I WERE DRIVING ON THE FL 528/BEACHLINE EXPRESSWAY THE ENTIRE CLUTCH PRESSURE PLATE ASSEMBLY EXPLODED OFF MY VEHICLE. FLUIDS DRAINED AND IGNITED. THE ENTIRE VEHICLE WAS BURNED TO ASHES. THE FULL ACCIDENT INVESTIGATION REPORT IS INCLUDED IN THE UPLOAD.
Electrical system, Vehicle speed control, Service brakes, Aug 31, 2020, crash
THE 2018 JEEP WRANGLER BEGAN HAVING PROBLEMS IN OCT OF 2019 WITH A RACING ENGINE AND ELECTRICAL ISSUES, MAY OF 2020 THE CAR HAD SEVERE ELECTRICAL ISSUES AND THE DEALERSHIP COULD NOT FIND ANYTHING WRONG. THE CAR WAS AT THE DEALERSHIP FOR 5 DAYS. IN JUNE THE SAME ELECTRICAL PROBLEMS OCCURRED AND IT WAS AT THE DEALERSHIP FOR 6 DAYS. WHEN THE CAR WAS RETURNED TO US THE DEALERSHIP SAID NOT TO DRIVE IT VERY FAR. ON JULY 23RD. THE CAR WENT ROGUE IN REVERSE AT 60 MILES AN HOUR BACKWARDS. NO PRESSURE TO THE ACCELERATOR, IT JUST TOOK OFF, IT HAS BEEN DETERMINED THAT THE BRAKING SYSTEM DID NOT WORK. IT WAS IN OUR DRIVEWAY.
Electrical system, Aug 17, 2020
HAD ISSUE EARLIER THIS YEAR THAT CRUISE CONTROL DID NOT WORK PROPERLY. IT WOULD NOT TURN OFF WHEN BRAKE WHERE APPLIED. NOW IT DOES NOT EVEN WORK. VEHICLE HAD ABOUT 54,000 MILES ONLY WHEN I TRIED TO TEST IT SINCE THE LAST INCIDENT.
Electrical system, Aug 13, 2020
USB PORT 2. FAULT MALFUNCTION WITH CONNECTED TO USB CABLE.SHOWN OFF THE RADIO CREATING FUSE/RELAY MALFUNCTION.
Electrical system, Other or unspecified, Electronic stability control (ESC), Jul 11, 2020, fire
THE JEEP CAUGHT FIRE WHILE DRIVING NORMALLY YESTERDAY ON THE I95 HIGHWAY AT NORMAL SPEED.
Electrical system, Engine, May 22, 2020
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT SHE WAS NEVER INFORMED NOR SAW IN THE OWNERS MANUAL THAT THE VEHICLE WAS EQUIPPED WITH TWO BATTERIES. THE CONTACT WAS CONCERNED BECAUSE IF THE PRIMARY BATTERY WAS DISCONNECTED THE SECOND BATTERY WOULD STILL PROVIDE ELECTRICITY TO THE VEHICLE. THE CONTACT STATED THE SECONDARY BATTERY SHORT CIRCUITED AND THE VEHICLE WAS NOT ABLE TO BE STARTED. THE VEHICLE WAS TAKEN TO THE NAPLETON CHRYSLER JEEP DODGE RAM (1460 E OSCEOLA PKWY, KISSIMMEE, FL 34744, 407-288-8243) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BATTERIES NEEDED TO BE REPLACED TO CORRECTLY DIAGNOSE THE FAILURE. THE CONTACT WAS INFORMED THAT THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE CONTACT WAS INFORMED THAT THE BATTERIES WERE AVAILABLE FOR PURCHASE AT THE DEALER AT A COST OF $800 FOR BOTH BATTERIES OR COULD BE PURCHASED AT THE LOCAL PARTS STORE. THE FAILURE MILEAGE WAS 40,000.
Power train, Electrical system, Electronic stability control (ESC), Apr 3, 2020
ON MARCH 16TH DROVE TO WORK AND PARKED CAR. LEFT WORK AND GOT INTO CAR IN PARKING LOT. UPON TRYING TO START THE CAR WE EXPERIENCED MULTIPLE ELECTRICAL ISSUES AS WELL AS LOSS OF POWER STEERING, TRACTION CONTROL, STABILITY CONTROL, ENGINE START/STOP FAILURE, PUSH START UNRESPONSIVE. CAR FINALLY STARTED ALTHOUGH MULTIPLE LIGHTS REMAINED ON. DROVE THE CAR SLOWLY TO FCA DEALER CLOSEST TO HOME AND EXPLAINED ISSUES TO SERVICE ADVISOR TYLER PENNINGTON. DEALER HAD CAR IN SERVICE FOR APPROXIMATELY 3 WEEKS UNTIL TODAY 4/3/2020. PICKED UP FROM SERVICE MANAGER AL BEGIL. MR. BEGIL EXPLAINED THAT THEY NEVER COULD PHYSICALLY FIND THE SOURCE OF THE ISSUES DESPITE GOING THROUGH MANY WIRING HARNESSES, MODULES, FUSE BOXES, ETC. COMMUNICATED WITH FCA ENGINEERING MULTIPLE TIMES OVER THE THREE WEEKS. SEEMS LIKE IT WAS ENGINEERING ADVISED DEALER TO TRY SOMETHING AND IF THAT DOESN'T WORK TRY LET ENGINEERING KNOW AND THEN THEY WOULD TRY SOMETHING ELSE. OUR SERVICE ADVISER SAID THAT THEY HAD NEVER SEEN ANYTHING LIKE IT. WHEN I PICKED UP THE VEHICLE, I WAS TOLD TO DRIVE AROUND TOWN SLOWLY FOR SEVERAL DAYS IN CASE POWER STEERING GOES OUT AGAIN. DON'T GO ON HIGHWAY. PAPERWORK FROM DEALER DOESN'T SHOW ANY CORRECTION FOR CONCERN. CALLED FCA CUSTOMER SUPPORT UPON ARRIVING HOME. CUSTOMER SUPPORT ADVISED THAT MY ISSUES NEEDED TO BE "ESCALATED" AND THAT SOMEONE WOULD REACH OUT TO ME ON MONDAY OR TUESDAY. I NOW GO THROUGH WEEKEND WITHOUT VEHICLE HAVING TO GO TO WORK EVERY DAY. FCA CUSTOMER SERVICE SAID THEY CAN'T OFFER A LOANER BECAUSE WE GOT CAR FROM DEALER. EXTREMELY UNPROFESSIONAL SERVICE DEPARTMENT AT DEALER. NOT MUCH BETTER FROM FCA SINCE I WON'T HEAR BACK FOR AT LEAST 3-4 DAYS. HAVE NOTES OF CONVERSATION WITH SERVICE MANAGER THAT SCARED MY WIFE AND I TO DEATH. JUST TOO MUCH TO WRITE HERE.
Electrical system, Other or unspecified, Engine, Mar 1, 2020
THE VEHICLE DOES NOT CRANK AND HAVE TO WAIT 10 TO 15 MINUTES FOR IT TO START.IT HAPPENED FOUR TIMES IN A WEEK. THERE ARE LOTS OF TRENDS ONLINE WITH OTHER JEEP WRANGLER OWNER WITH THE SAME PROBLEM. NO DIAGNOSTIC ERROR WHEN USING OBD SCANNER.
Steering, Electrical system, Structure, Jan 23, 2020
WELD QUALITY ON FRAME ARE VERY QUESTIONABLE. WHEN MY JEEP TWISTS WHILE OFF-ROADING, IT SOUNDS LIKE IT WANTS TO TEAR ITSELF APART AND THE DOORS DONT WANT TO SHUT CLOSE WHEN THE VEHICLE IS FULLY FLEXED. THIS DOESN'T HAPPEN TO THE NEWER 2019+ MODELS WITH OBVIOUS BETTER WELDS ON FRAME. IT GETS ANNOYING WITH ALL THE CRUNCHING NOISE THE BODY MAKES WHEN I DRIVE ON UNEVEN ROADS. AGAIN, NOT SEEN ON NEWER MODELS. ALSO, THE STEERING STABILIZER WAS REPLACED AND STILL MY STEERING WHEEL START SHAKING WHEN I DRIVE ON UNEVEN ROADS. I HAVE TAKEN MY JEEP TO THE DEALER 4 TIMES COMPLAINING ABOUT THE RADIO AND IT KEEPS SHUTTING OFF AND VOLUME FREEZING.
Electrical system, Other or unspecified, Engine, Jan 7, 2020
FAILURE TO START, RANDOMLY WHEN VEHICLE IS STATIONARY. VISIBLE PERTAINING COMPONENT PARTS SUCH AS BATTERY, IGNITION SWITCH, STARTER AND VOLTAGE ALL IN GOOD ORDER. AFTER 30 MINUTE WAITING PERIOD CAR WILL START. STEERING WHEEL MOVEMENT WHEN EXITING VEHICLE APPEARS TO TRIGGER PROBLEM, QUITE OFTEN. HAS OCCURRED 8 TIMES IN 4 MONTHS. DEALER SHOWED NO ERROR CODES.
Electrical system, Visibility/wiper, Dec 31, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE REAR WINDOW DEFROSTER CORD HAD SEPARATED FROM THE WINDOW AND MALFUNCTIONED. THE FAILURE CAUSED THE REAR DEFROSTER NOT TO OPERATE AND CREATED A VISIBILITY HAZARD FOR THE DRIVER. THE VEHICLE WAS TAKEN TO HOMER SKELTON CHRYSLER (7661 US HWY 51, MILLINGTON, TN) WHERE THE CORD WAS GLUED IN PLACE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 12,000.
Steering, Suspension, Electrical system, Nov 22, 2019
MY 2018 JEEP JL HAS HAD NON STOP ISSUES WITH THE "DEATH WOBBLE" SO MUCH THAT I HAVE HAD TO PARK THIS VEHICLE AND NOT DRIVE IT . IT HAS BEEN IN THREE TIMES FOR REPAIRS , EACH TIME PROMISED A FIX WOULD OCCUR. LAST WEEK I WAS DRIVING ON THE INTERSTATE BETWEEN WORK AND HOME, AND I HIT A REGULAR UNEVEN PAVEMENT ONE WOULD DRIVE OVER EVERYDAY , AND THE VEHICLE RESONATED SO MUCH THAT IT PUSHED ME INTO THE LEFT LANE.. LUCKILY NO ONE WAS THERE BUT DECIDED TO PARK THE VEHICLE TILL THE NEXT SCHEDULED FIX ON 11/18. AFTER RECEIVING THE VEHICLE BACK THE INSTABILITY IS STILL THERE AND RESONATES WHEN GOING OVER ANY UNEVENNESS IN ROADS. I HAVE CREATED A CASE WITH JEEP WAIVE (CASE NUMBER 68188061) AND CALLED JIM COGDILL DODGE DEALERSHIP IN KNOXVILLE TN WHOM HAS REPAIRED THE FRONT END THE LAST THREE TIMES . I WAS TOLD ON 11/22 THAT THE DEALERSHIP JUST GOT NOTICE BY A OFFICIAL CHRYSLER NOTIFICATION THAT THE RECALL FIX FOR THE DEATH WOBBLE IS NOT FIXING THE INSTABILITY IN THE FRONT END ,AND IN SOME CASES MAKING IT WORSE. THEY HAVE BEEN TOLD TO STOP FIXING THE CARS UNTIL A NEW PART/FIX IS RELEASED BY CHRYSLER. I NOW HAVE A CAR THAT I CANNOT DRIVE, PURCHASE NEW JUST LAST YEAR AND HAVE LOST ALL TRUST IN THE SAFETY OF THIS CAR. I AM LOOKING FOR HELP TO SOLUTION AND HELP OTHERS WHOM ARE IN MY SAME SITUATION. ADDITIONALLY, MY VEHICLE COMPUTER HAS MESSED UP AND IS SHOWING ALMOST 1 MILLION MILES (999,999) . THIS COMPLAINT IS ALSO PART OF MY CASE AS I CANNOT SALE MY VEHICLE, OR BE LEGAL WITH THE ODOMETER IN CURRENT STATUS.
Electrical system, Nov 19, 2019
CLIMATE CONTROL CANNOT BE ADJUSTED. TEMPERATURE, FAN SPEED ALL STAY LOCKED
Steering, Electrical system, Structure, Sep 29, 2019
STEERING WONDERS AND IS UNRESPONSIVE AT HIGHWAY SPEEDS REQUIRING CONSTANT CORRECTION. THIS PROBLEM HAS NOTHING TO DO WITH THE DAMPER OR TRACK BAR, AS I HAVE HAD THESE REPLACED, YET THE PROBLEM PERSISTS (9/29/2019). I ALSO, HAD THE BCM BODY CONTROL MODULE FAIL (7/11/2019) WHILE IN MOTION WHICH CAUSED THE STEERING TO LOCKUP AND THE JEEP NOT RESPOND (THANKFULLY THIS WAS A LOW SPEED INCIDENT).
Electrical system, Sep 17, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE VEHICLE FAILED TO IMMEDIATELY RESTART AFTER IT WAS DRIVEN. THE VEHICLE FINALLY RESTARTED AFTER A FEW MINUTES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO BUHLER JEEP CHRYSLER DODGE RAM (732-264-5000, LOCATED AT 1508 3290, NJ-35, HAZLET, NJ 07730), BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 200.