2018 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,822 owner complaints filed for this model year. This is the highest complaint count among 26 Wrangler model years with reports.
Of the 2018 reports, 22 involved a crash and 25 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
EquipmentApr 23, 2019
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
Campaign 19V320000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 8, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
Campaign 18V786000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
SteeringMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
Campaign 18V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Structure, frame and membersApr 12, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
Campaign 18V231000 on NHTSA.gov
Representative owner complaints: power train
176 reports, newest first. Show all
Steering, Power train, Mar 28, 2022
the steering is very loose and the jeep wanders on the road. I have experienced i down shifting very hard when braking.
Power train, Other or unspecified, Feb 22, 2022
My jeep makes a thumping/clunking sound when ever I take my feet off the acceleration and slow down . When sitting in the Jeep it sound like it's coming from the front end suspension but when I stick my head out the window to listen and look for the sound it's clearly coming from the rear axle . I've done extensive research regarding this issue on jeep forums. I've found that this is a common issue among jeep jl owners . all have experience sounds that sound like its coming from the front only to find our it coming from the rear and also to have entire axle replaced. I fear this is getting worst as many has also said that upon inspecting axle metal shavings are found in diffs .
Power train, Feb 21, 2022
Warning Light on for “ Service axle locker system” and functionality of axle lock is not available
Power train, Feb 16, 2022, fire
The contact owns a 2018 Jeep Wrangler. The contact stated that while the vehicle was parked, his wife noticed a strong burning odor coming from underneath the vehicle. . The contact's wife drove the vehicle out of the garage and parked outside. There were no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch was fractured, had failed, and had a burning smell. The dealer also diagnosed that the engine RPMs rev up between shifts of the transmission. The vehicle was not repaired. The contact became aware that the recall for NHTSA Campaign Number: 21V028000 (POWER TRAIN) was completed on the vehicle in 2021 to prevent transmission clutch failure. The manufacturer was notified of the failure and advised the contact that the dealer would need to disassemble the transmission and the clutch further for proof that the failure is related to the recall for NHTSA Campaign Number: 21V028000 (POWER TRAIN). The manufacturer also advised the contact that he would need to commit $600 before the dealer disassemble the transmission and clutch. The contact declined. The vehicle was not repaired. The failure mileage was approximately 24,000.
Power train, Oct 24, 2021
Vehicle has 13,000 miles on it and manual transmission keeps popping out of second gear. This has almost cause 5 rear end collisions.
Steering, Power train, Electrical system, Oct 12, 2021
Random intervals the jeep dash complety shuts down and loses all power steering and ABS and stability control functions. Ran codes and says its losing connection the the tcm. Abs module fails to relieve signal from can bus c
Power train, Aug 13, 2021
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) and the vehicle was taken to the local dealer and a software update and the recall repair were performed. Two weeks after the repairs were performed, while driving 50 mph, the contact depressed the clutch to shift gears and depressed the accelerator pedal however, the vehicle failed to accelerate. The contact was able to shift gears however, the vehicle would not accelerate. The contact was able to slowly move the vehicle over to a highway off ramp and moved the vehicle to a parking lot. The contact had the vehicle towed back to the local dealer to be diagnosed. The contact was informed that the clutch assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 35,088.
Power train, Aug 11, 2021
The contact owns a 2018 Jeep Wrangler. The contact received notification of NHTSA Campaign Number: 21V028000 (Power Train). The contact called the local dealer and stated they were not aware of the recall and disregarded the recall. The contact stated that in May 2021, while her husband was driving 40 mph, he started to smell an unpleasant odor. The contact stated that no warning light was illuminated. The contact called the local dealer again and made them aware of the failure. The contact also stated that while her husband and daughter were driving the vehicle, they both would hear abnormal noises. The contact stated no warning light was illuminated. The contact took the vehicle the following day to local dealer, where it was diagnosed with needing the clutch to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was 27,588.
Power train, Electrical system, Fuel/propulsion system, Jul 18, 2021
My 2018 wrangler accelerates when not on the gas pedal, and both the engine light and electronic throttle light comes on. My Jeep has been to the dealer 4 times for this issue and it still goes unfixed. It has been to an independent service center once, and they diagnosed the PCM (powertrain control module) as failing. This issue is very dangerous for myself and anyone else on the road as my jeep will accelerate at random.
Power train, Jul 7, 2021
The contact owns a 2018 Jeep Wrangler. The contact stated while driving approximately 50 mph, the clutch ceased. The vehicle was towed to the local dealer and was diagnosed that the pressure plate overheated and caused damage to the flywheel. The manufacturer was notified of the failure. The contact received notification of NHTSA campaign number: 21V028000 (Power Train) however, the part to do the recall repair was unavailable. The failure mileage was approximately 47,000. Parts distribution disconnect.
Power train, Jul 6, 2021
Coming back from a mini vacation we stopped at a gas station to refuel. Could smell something burning but was not sure from where it was coming from. 45 minutes later we hard a loud pop and rpm’s went up. Clutch went completely out. Was barely able to pull it off the highway and into a gas station. Had to cut cars off due to not being able to put the jeep in gear to get rolling again. I’m three hours away from my home. Had just took the jeep to the dealer for service and was told EVERYTHING LOOKED GOOD. No issues with the clutch or anything along the lines of that. EXTREMELY upset. This need to be resolved ASAP. Broke down at 7:10pm wasn’t able to get a tow truck to me until 10:30pm
Power train, May 16, 2021
AXLE SYSTEM ISSUE. DEALERSHIPS ARE REPLACING COMPLETE AXLE FOR JUST A SENSOR AND THEY TAKE THE CAR A MONTH TO DO IT. COMMON ISSUE ON ALL JEEPS. JUST GOOGLE SERVICE AXLE SYSTEM.
Power train, Other or unspecified, May 14, 2021
WHILE DRIVING THE LOCKER SYSTEM LIGHT WILL DING AND LIGHT WILL ILLUMINATE. HAVE HAD IT AT A DEALERSHIP 5 TIMES APPROXIMATELY FOR THIS ISSUE. LOCKER SYSTEM WILL NOT WORK BUT I FEAR IT WILL ENGAGE WHILE DRIVING SINCE THEY CANNOT FIGURE OUT HOW TO FIX IT. I HAVE HAD THE ENTIRE AXLE REPLACED AS WELL AS THE DRIVE TRAIN CONTROL MODULE. I HAVE NO IDEA WHAT NEEDS TO BE DONE TO FIX IT AT THIS POINT BUT WHEN THE ENGINEER SAYS IT NEEDS TO BE ADJUSTED AND THE DEALERSHIP HAS NO IDEA WHAT THEY MEAN BY THAT SINCE IT IS NOT A SERVICEABLE PART OF THE AXLE. IT IS BUILT INTO THE AXLE ITSELF HENCE THE AXLE REPLACEMENT. THE FORUM FOR THE JL WRANGLER THERE ARE A MULTITUDE OF PROBLEMS WITH THE AXLE/LOCKER SYSTEM THAT JEEP CANNOT FIGURE OUT AND IT'S BEEN OVER 2 YEARS.
Power train, May 12, 2021
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 21V028000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. JACKSONVILLE CHRYSLER JEEP DODGE RAM WESTSIDE LOCATED AT 7030 COMMONWEALTH AVE, JACKSONVILLE, FL 32220, (904) 438-3500) WAS CONTACTED AND MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRM PARTS NOT AVAILABLE.
Power train, May 10, 2021
Y07/NHTSA 21V-028 THE REPAIR JEEP HAS PROPOSED IS A SOFTWARE UPDATE WHICH WILL REDUCE AVAILABLE POWER. THIS IS UNACCEPTABLE. JEEP NEEDS TO UPGRADE THE CLUTCH/PRESSURE PLATE TO HANDLE THE LOADS THAT THE ENGINE IMPOSES ON IT. A SOFTWARE CHANGE IS NONSENSE. THANK YOU
Power train, May 3, 2021
REAR LOCKER/AXLE FAULTY. NOW ON MY 2ND TIME NEEDING REAR LOCKER/AXLE REPELACED. VEHICLE STARTED THROWING CODES IN RAINY WEATHER.
Power train, Electrical system, Other or unspecified, Apr 14, 2021
'SERVICE AXEL LOCKING SYSTEM' WARNINGS LIGHT ON DASH. OCCURRED ON HIGHWAY IN MOTION, DRIVING STRAIGHT FORWARD.
Power train, Mar 14, 2021
MY JEEP HAS A CLUTCH BURNING SMELL. THEY RECALLED IT LAST YEAR AND SAID PROBLEM FIXED. STILL HAVE BURNING CLUTCH SMELL AND NOW ANOTHER RECALL FOR THE SAME PROBLEM
Power train, Structure, Engine, Mar 13, 2021, fire
WAS DRIVING ON THE FREEWAY WITH MY WIFE AND FIVE YR OLD SON WHEN WE HEARD A LOUD POP UNDERNEATH OUR 2018 JEEP WRANGLER AND INSTANTLY SAW A TRAIL OF SMOKE BEHIND US. WE IMMEDIATELY PULLED OVER TO FIND TRANSMISSION GUILD GUSHING FROM UNDERNEATH WITH TONS OF SMOKE AS WELL. WE WERE HOPING THE SMOKE WAS PROBABLY JUST FROM FLUID ON THE MANIFOLD BUT WE SMALL FLASHES OF FIRE STARTING AT THE TRANSMISSION AND CLUTCH AREA. I QUICKLY GRABBED MY SON SITTING IN BACK AND WE JUMPED OVER THE CONCRETE BARRIER ON THE SIDE AND RAN AWAY FROM THE JEEP AS IT QUICKLY BECAME ENGULFED. IT STILL HAD THE TEMP TAGS HAVING ONLY HAD IT THREE WEEKS. IT WAS A 2018 WITH 15K MILES.
Steering, Power train, Electrical system, Mar 9, 2021
WHILE DRIVING ON THE INTERSTATE AT APPROXIMATELY 71MPH, HIT A BUMP VEHICLE STARTED TO VIOLENTLY SHAKE. SLOWING DOWN DID NOT FIX THE ISSUE. I HAD TO PULL OVER AND STOP. VERY SCARY FEELING. BOTH BATTERIES DIED OUT AT APPROXIMATELY 39,000, FIRST THE MAIN BATTERY, THEN THE AUXILIARY BATTERY. NOISE COMING FROM BEHIND THE GLOVE BOX WHEN THE VEHICLE IS POWERED ON OR NOT. CLUNKING NOISE WHEN TAKING OFF FROM A STOP, OR FIRST TAKE OFF. (DEALER STATED IT WAS NORMAL (YEAH RIGHT)) PASSENGER VISOR BROKEN. HARDTOP LEAKING IN CENTER FRONT, CAUSING THE REARVIEW MIRROR TO RUIN. (HAS BEEN LOOKED AT BY THE DEALERSHIP NUMEROUS TIMES. AIR CONDITIONING WHEN DRIVING A LONG DISTANCE WILL SOMETIMES BLOW OUT HOT AIR ON THE PASSENGER SIDE. COOLANT DRAINED DYE PUT IN TO DETECT LEAKS, NO LEAKS. STILL HAPPENING FLOORBOARDS GET EXTREMELY HOT AT TIMES IT FEELS LIKE THE HEATER IS ON.
Power train, Mar 3, 2021
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED WHILE DRIVING 25-35 MPH, THE VEHICLE SEIZED AND STOPPED. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TOWED TO GULF CHRYSLER DODGE JEEP (3781 S MCKENZIE ST, FOLEY, AL 36535, (251) 943-5075) TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE REAR DIFFERENTIAL HAD LOCKED UP. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 23,000.
Power train, Mar 1, 2021
I HAVE BEEN COMPLAINING TO THE DEALER ABOUT INCONSISTENT CLUTCH PRESSURE FOR 2+ YEARS. I HAVE PROVIDED THE DEALER DIFFERENT DATA ABOUT WHEN DRIVING AT CONSTANT SPEED FOR 20 MILES, THEN PRESSING IN THE CLUTCH THE FIRST TIME IT IS "HARD". FCA HAS HAD THE DATA AND INFORMATION ABOUT THESE CLUTCHED GETTING TO HOT AND EXPLODING. THEY ARE NOT OFFERING THE CORRECT SOLUTIONS (1ST SLEEVE ON A HOSE, NOT REDUCE TORQUE IF HIGH TEMP IS DETECTED -- THERE IS NO TEMP SENSOR IN THIS AREA.) FCA NEED TO TAK RESPONSIBILITY AND FIX THE VEHICLES CORRECTLY ! I CAN PROVIDE MY LOGS FROM THE DEALER ALONG WITH ALL OF MY INFORMATION THAT I PROVIDED THEM.
Power train, Feb 16, 2021
MY JEEP WRANGLER HAS HAD A STICKY TRANSMISSION SINCE I INITIALLY PURCHASED IT AND THE DEALERSHIP HAS BEEN GIVING ME THE RUN AROUND SINCE. THE TRANSMISSION HESITATES TO TRANSITION BETWEEN GEARS WHILE ACCELERATING AND EVEN MAKES A LOUD HIGH IDLING NOISE WHILE ACCELERATING AS IF IT DOESN'T WANT TO ACCELERATE. I'VE BEEN TO THE DEALERSHIP 4 TIMES TO BE SERVICED FOR THE SAME ISSUE AND THEY HAVENT FIXED IT AND NOW KEEPS SAYING THERE'S NOTHING WRONG. I RENTED THE SAME MODEL JEEP FOR TWO WEEKS BEFORE BUYING THIS ONE SO I KNOW EXACTLY HOW IT SHOULD DRIVE. PLEASE HELP ME AND INVESTIGATE. I PAID TOO MUCH FOR MY JEEP TO HAVE MY EXPERIENCE RUINED BY A BAD TRANSMISSION.
Power train, Electrical system, Jan 16, 2021
WE TRIED TO START THE JEEP AT OUR HOME (STREET) AND IT WOULD NOT START. BUT THE ELECTRICAL SYSTEM STARTED FLICKERING. AFTER SOME RESEARCH, WE DECIDED TO HAVE THE BATTERY CHECKED. THE BATTERY WAS USED FOR 34 MONTHS OF DRIVING. INTERSTATE BATTERY TESTED IT AND IT WAS LOW. WE DECIDED TO BUY A NEW ONE AND INSTALLED IT. NOW THE JEEP STARTS BUT THERE IS A SERVICE SHIFTER WARNING LIGHT AND THE GEAR SHIFTER DOES NOT LIGHT UP. WE CANNOT PUT IT INTO GEAR. THERE ARE NUMEROUS COMPLAINTS ON DIFFERENT JEEP FORUMS. SOME DEALERS CANNOT SOLVE THE ISSUE, WHILE OTHER FIND THAT DIFFERENT HARNESSES ARE THE PROBLEM. OUR VEHICLE IS OUT OF WARRANTY, AND BELIEVE JEEP SHOULD INITIATE A RECALL TO CORRECT THIS PROBLEM FOR ITS CUSTOMERS.
Power train, Jan 11, 2021, fire
TL* THE CONTACT CALLED ON BEHALF OF HIS CLIENT WHO OWNED 2018 JEEP WRANGLER. THE CONTACT STATED AFTER THE CLIENT PURCHASED THE VEHICLE AND DROVE OFF THE LOT, WHEN HE SAW SMOKE EXITING THE HOOD. THE CLIENT WAS ABLE TO PARK SAFELY ON THE SIDE OF THE ROAD AND EXIT THE VEHICLE. THE CLIENT ALSO STATED HE VEHICLE CAUGHT FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THE FIRE DEPARTMENT AND POLICE FILED A REPORT. THE VEHICLE WAS NOT DRIVABLE AND WAS DEEMED TOTAL LOSS FROM THE INSURANCE COMPANY. THE CLIENT DID NOT HAVE ANY INJURIES. THE CLIENT INFORMED THE DEALER REGARDING TO THE FAILURE. THE CONTACT STATED UPON INVESTIGATION, THE VIN WAS ASSOCIATED TO NHTSA CAMPAIGN NUMBER: 20V124000 (POWER TRAIN). THE MANUFACTURER HAD BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 36,033.