2018 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,822 owner complaints filed for this model year. This is the highest complaint count among 26 Wrangler model years with reports.
Of the 2018 reports, 22 involved a crash and 25 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
EquipmentApr 23, 2019
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
Campaign 19V320000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 8, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
Campaign 18V786000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
SteeringMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
Campaign 18V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Structure, frame and membersApr 12, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
Campaign 18V231000 on NHTSA.gov
Representative owner complaints: steering
1,116 reports, newest first. Show all
Steering, Suspension, Other or unspecified, Nov 20, 2020
AT HIGHWAY SPEEDS I HIT 2 OR 3 SMALL BUMPS CONSECUTIVELY ON THE PA TURNPIKE. THE CAR STARTED TO WOBBLE AND STEERING WHEEL SHOOK UNCONTROLLABLY. THIS WAS THE SECOND TIME THIS HAD HAPPENED...COULD NOT REGAIN CONTROL, HAD TO DOWNSHIFT RAPIDLY TO DECREASE SPEED AND GET CONTROL. LUCKILY, AT THIS TIME, THERE WAS NO ONE BEHIND ME BUT THERE ARE SO MANY PLACES ALONG THE TURNPIKE WHERE YOU'RE JAMMED BETWEEN CONCRETE BARRIERS, IT COULD HAVE BEEN VERY SCARY.
Steering, Nov 18, 2020
STEERING INTERMITTENTLY BECOMES VERY TIGHT / LOCKED AT HIGHWAY SPEEDS. THE PROBLEM SEEMS TO BE MORE COMMON IN COLD WEATHER BUT DOES HAPPEN IN SUMMER AS WELL.
Steering, Nov 12, 2020
VEHICLE HAS LOOSE STEERING WHEN DRIVING. IT IS NOTICEABLY PRONOUNCE DURING HIGHER SPEEDS ON THE FREEWAY AT SPEEDS IN EXCESS OF 60 MPH. BUMPS AND IMPERFECTIONS IN THE ROAD MAKE THE STEERING FEEL WOBBLY AND LOOSE. DRIVER HAS TO CONTINUOUSLY INPUT STEERING CORRECTIONS WHILE DRIVING IN ORDER TO MAINTAIN A STRAIGHT LINE WHICH BECOMES EXTREMELY EXHAUSTING IN LONGER DRIVING TRIPS. ISSUE HAS BEEN EXPERIENCED SINCE FIRST PURCHASE IN APRIL OF 2020 BUT DRIVER ASSUMED IT WAS JUST NORMAL DRIVING OPERATIONS. AFTER FURTHER RESEARCH IT IS A COMMON ISSUES WITH OTHER LIKE VEHICLES.
Steering, Suspension, Nov 11, 2020
UNABLE TO CONTROL STEERING AT HIGH WAY SPEED 65MPH JEEP SHOOK VIOLENTLY UNABLE TO CONTROL ! . VEHICLE ALMOST FLIPPED OVER
Steering, Suspension, Nov 2, 2020
DEVELOPED SPEED WOBBLES (OR DEATH WOBBLES) WHEN DRIVING ON 95 NORTH , GOING JUST 60 MPH .THIS HAPPENED TWICE IN ABOUT 1/2 PERIOD . HADN'T HAPPENED BEFORE , BUT WAS VERY DANGEROUS . SEEMS TO BE A MORE COMMON PROBLEM THAN I THOUGHT (SEARCHING TEH INTERNET)
Steering, Oct 29, 2020
I STARTED THE VEHICLE AND PULLED OUT OF MY DRIVE, TURNING RIGHT. NO PROBLEM UNTIL A LEFT TURN, AND I COULDN'T TURN THE STEERING WHEEL TO THE LEFT. I WAS ONLY GOING ABOUT 35 MPH WITH NO TRAFFIC ON THE ROAD OTHER THAN MYSELF, SO I HAD TIME TO MOVE THE WHEEL TO THE RIGHT AND THEN BACK TO THE LEFT AND I HIT SOME RESISTANCE AND THEN IT STARTED WORKING NORMALLY. ABOUT ONE MILE DOWN THE ROAD IT OCCURRED AGAIN. 0830 HRS, DRY ROADS, SUNNY, 34 DEGREES FAHRENHEIT. DEALER COULD NOT DUPLICATE, IT HASN'T HAPPED AGAIN.
Steering, Oct 27, 2020
STARTED UP MY VEHICLE AND BEGAN TO ROLL FORWARD DOWN THE DRIVEWAY. REALIZED I COULD NOT TURN LEFT. THE STEERING WHEEL WAS TOTALLY LOCKED UP TO THE LEFT SIDE. I BRAKED AND STARTED TRYING TO TURN THE WHEEL. THEN IT LOCKED UP A SECOND TIME AS I TURNED RIGHT. THE WHEEL BECAME STUCK TO THE RIGHT. IT TOOK A LOT OF FORCE TO EVENTUALLY BREAK THE WHEEL FREE.
Steering, Oct 19, 2020
THERE IS A VIOLENT SHAKING OF THE STEERING WHEEL WHICH OCCURS AT HIGHWAY SPEEDS WHEN INITIATED BY A BUMP OR POTHOLE. IT IS KNOWN AS THE DEATH WOBBLE AND HAS TRIGGERED AT LEAST ONE RECALL. THAT RECALL REPAIR WAS DONE TO MY VEHICLE BUT IT HAS NOT RESOLVED THE PROBLEM. THE JEEP IS BACK AT THE DEALERSHIP NOW AND THEY ARE TRYING TO FIGURE IT OUT AGAIN.
Steering, Power train, Electronic stability control (ESC), Oct 17, 2020, crash, fire
I HAVE A LEMON JEEP THAT HAS CAUSED ME MANY ACCIDENTS DUE TO THE STEERING ISSUE AND ENGINE OVERHEATING AND LEAKING OIL WHICH I ALMOST STARTED A WILDFIRE IN NORTHERN CALIFORNIA MOUNTAINS HIGHWAY 299. UNACCEPTABLE, FCA DOESNT CARE ....
Steering, Oct 15, 2020
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE STEERING WHEEL WAS LOOSE WITH A HALF INCH OF ADDITIONAL PLAY. THE CONTACT STATED THAT WHILE DRIVING IN THE RAIN, THE VEHICLE HYDROPLANED DUE TO THE PLAY IN STEERING WHEEL. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TWICE TO PREMIER CHRYSLER DODGE JEEP RAM OF BUENA PARK (7301 ARTESIA BLVD, BUENA PARK, CA 90621, (714) 646-7110) WHERE THE CONTACT WAS INFORMED THAT THE VEHICLE WAS WORKING AS DESIGNED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT STATED THAT THE FAILURE WAS LIKE NHTSA CAMPAIGN NUMBER: 18V343000 (STEERING). THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 10.
Steering, Suspension, Oct 11, 2020
STANDARD 2018 JEEP WRANGLER, NO MODICATIONS, FACTORY TIRES, RECENTLY SERVICED WITH OIL CHANGE. DAY, DRY CONDITIONS, NO ROAD HAZARDS. WHILE DRIVING ON THE INTERSTATE AT APPROX 70 MPH, THE ASPHALT AREA AROUND AN OVERPASS IS A LITTLE HIGH, AND WHEN OUR FRONT TIRES MADE CONTACT WITH THE UNEVEN SURFACE, THE CAR IMMEDIATELY BEGAN TO VIOLENTLY SHAKE AND WOBBLE FOR OVER 45 SECONDS TO A MINUTE, AND THE STEERING WHEEL WOBBLED EXCESSIVELY WHILE I WAS TRYING TO TROUBLESHOOT THE MALFUNCTION, AND MAINTAIN CONTROL OF THE JEEP. I PROCEEDED TO SLOW FOR TO APPROX 40 MPH USING MY BRAKES LIGHTLY, AND MAINTAINING A GRIP ON THE STEERING WHEEL WHICH I COULD BARELY HOLD ONTO AND THE OSCILLATIONS, WENT AWAY. I RESUMED ACCELERATION BACK TO 65-70 MPH, AND AGAIN ENCOUNTERED SOME MORE UNEVEN PAVEMENT. THE ENTIRE EPISODE RE-OCCURED AND WAS SO VIOLENT THAT I NEEDED TO PULL OVER TO THE SIDE OF THE ROAD AND SHUTDOWN THE CAR AND VISUALLY INSPECT FOR DAMAGE. THE SHAKING WAS SO VIOLENT, I THOUGHT SOMETHING MIGHT HAVE BROKEN, OR THE TIRES WERE ABOUT TO FALL OFF. THIS CAR HAS APPROX 16,000 MILES, AND NEVER HAD ANY DAMAGE. THIS IS THE 6TH TIME THIS HAS HAPPENED.IN THE PAST TWO YEARS AND IT ONLY HAPPENS ON TARMAC TYPE SURFACES, WHILE GOING 60-75 MPH.
Steering, Suspension, Electronic stability control (ESC), Oct 6, 2020
WHILE IN CRUISE CONTROL MODE ON A HIGHWAY DOING SPEED OF 70 MPH WHEN COMING TO A SLIGHT BUMP IN THE ROAD ON A CURVE CAUSES THE VEHICLE TO GO INTO SEVERE SHAKING MODE, EVEN AFTER CANCELING THE CRUISE CONTROL BY EITHER BRAKING OR CANCELING MANUALLY IT CONTINUES. THE ONLY WAY IT STOPS IS IF I PULL OFF THE HIGHWAY AND STOP THE CAR COMPLETELY.
Steering, Suspension, Sep 29, 2020
STEERING WHEEL LOOSE AND HAS A LOT OF PLAY. ALSO WHEN DRIVING ON THE HIGHWAY OVER 50 MPH AND HIT A POT HOLE OR A SMALL BUMP, VEHICLE REAR WOBBLES AND ALMOST HAVE TO COME TO A COMPLETE STOP.
Steering, Sep 24, 2020
MY 2018 WRANGLER VIOLENTLY SHAKES WHEN HITTING ANY SMALL BUMP ON THE HIGHWAY TRAVELING AT 50+ MILES PER HOUR. THIS HAS OCCURRED SEVERAL TIMES AND EVERY TIME IT FORCES ME TO UNSAFELY SLOW DOWN TO WELL BELOW THE SPEED LIMIT OR PULL OFF OF THE ROAD UNTIL IT STOPS.
Steering, Electronic stability control (ESC), Service brakes, Sep 24, 2020
WHILE DRIVING APPROXIMATELY 40 MPH THROUGH A DOUBLE CURVE ON A CITY STREET THE STEERING LOCKED UP ON MY 2018 JEEP WRANLGER. A STEERING ERROR, CHECK ENGINE LIGHT, TRACTION CONTROL AND ABS LIGHT ALL CAME ON. THE VEHICLE HAD TO BE TOWED BACK TO THE DEALER. THIS IS NOW THE 3RD TIME THE VEHICLE HAS BEEN TAKEN TO THE DEALER (TWICE VIA TOW). EACH TIME, THE SCANNER HAS GIVEN THE SAME CODES YET FCA HAS RETURNED THE VEHICLE TO ME STATED ITS FIXED. THE STEERING LOCKING UP COULD HAVE RESULTED IN AN ACCIDENT HARMING MYSELF OR ANOTHER VEHICLE.
Steering, Sep 23, 2020
THE STERRING ON THIS VEHICLE IS UNCONTROLLABLE. I RESEARCH THIS ISSUES AND FOUND MANY OTHER OWNER OF THIS VEHICLE HAVE THE SAME ISSUES. I BELIEVE THIS VEHICLE HAS A RECALL ON THE STEERING BOX AND IS CURRENTLY BEING REPLACE. HOW EVER I HAVE NOT RECIVED ANY NOTICES THAT THIS IS TRUE. IM CONSERN THAT THIS ISSUES WILL EVENTUALLY CAUSE AND ACCIDENT WHICH IM TRYING TO AVOID. IVE HAD THIS ISSUES FROM THE FIRST DAY I ROLL IT OUT OF THE DEALERSHIP AND THAT WAS 3 YEARS AGO. THANK YOU
Steering, Sep 21, 2020
WHILE DRIVING THE JEEP DOWN COUNTRY ROADS OR CITY HIGHWAYS THE STEERING IS ALL OVER THE PLACE. I'M CONSTANTLY CORRECTING THE STEERING TO TRY TO KEEP IT STRAIGHT DOWN THE ROAD, IT IS A WORKOUT JUST DRIVING ANYWHERE. IT IS VERY UNSAFE TO DRIVE ESPECIALLY ON NARROW COUNTRY ROADS WITH ONCOMING TRAFFIC WITH THE FEAR OF CRASHING INTO THEM! IF JEEP CANNOT FIX THIS ONGOING KNOWN PROBLEM VERY SOON THEN I WILL FOR SURE BE TRADING THIS DEATH TRAP OF A VEHICLE IN FOR SOMETHING MORE SAFE, RELIABLE, AND BUILT BETTER!
Steering, Sep 16, 2020
THIS VEHICLE HAS EXCESSIVE WANDER WHEN DRIVING AT HIGHWAY SPEED 35+ MPH. THE ENTIRE TIME THE VEHICLE IS IN MOTION REQUIRES CONSTANT STEERING CORRECTION BY THE DRIVER, AND IT IS WORSE ON NARROW ROADS WITH ONCOMING TRAFFIC BECAUSE IT FEELS LIKE THE VEHICLE COULD WANDER INTO THE ONCOMING LANE. THIS HAS BEEN AT THE DEALER FOR A WARRANTY REPAIR AND A TSB WAS SUPPOSEDLY COMPLETED, BUT THE PROBLEM PERSISTS. I HAVE BEEN WITHOUT THE VEHICLE FOR WELL OVER 15 DAYS AT THIS POINT OVER 3 DIFFERENT VISITS FOR THE SAME ISSUE. THERE WAS A LOT OF PLAY OR A "DEAD SPOT" IN THE STEERING BEFORE THEY WERE ABLE TO TIGHTEN THAT UP AND IT NO LONGER HAS THIS, BUT THE CONSTANT DRIFTING FROM SIDE TO SIDE IN THE TRAFFIC LANE FEELS VERY UNSAFE AND IS QUITE FATIGUING WHEN DRIVING MORE THAN 20-30 MINUTES, AS THE DRIVER HAS TO HOLD ON TIGHTLY TO THE STEERING WHEEL AND MAKE CORRECTIONS CONSTANTLY. IT ALMOST FEELS LIKE THE VEHICLE IS DRIVING ON ICE, AND IT'S A REAL CHALLENGE TO MAINTAIN A STRAIGHT TRACK. THIS VEHICLE HAS HAD NO MODIFICATIONS OTHER THAN WHEELS AND TIRES, AND THE PROBLEM EXISTED WITH THE OEM WHEELS AND TIRES. NO SUSPENSION OR LIFT KIT, OR ANY OTHER TYPE OF MODIFICATIONS HAVE BEEN DONE ON THIS VEHICLE AND IT HAS APPROXIMATELY 20K MILES ON IT. PLEASE HELP US!
Steering, Sep 11, 2020
THE CURRENT WRANGLERS HAVE A SIGNIFICANT PROBLEM WITH STEERING. BECAUSE JEEP USED ALUMINUM STEERING BOX AND GEARS, AS OPPOSED TO STEEL, THERE IS AN UNACCEPTABLE AMOUNT OF "PLAY" IN THE STEERING, SPECIFICALLY ON CENTER. WHILE DRIVING AT 45MPH OR ABOVE, I CAN TURN THE WHEEL ALMOST A FULL INCH IN EITHER DIRECTION AND THE CAR DOES NOT RESPOND AT ALL. THERE OTHER DAY I WAS ON A HIGHWAY WITH UNEVEN PAVEMENT AND HAD TO SLOW DOWN SIGNIFICANTLY BECAUSE I COULD NOT CONTROL THE CAR. JEEP HAS NOW ISSUED A TSB REPLACING THE ALUMINUM BOX WITH A STEEL BOX. THE VAST MAJORITY OF PEOPLE HAVING THIS TSB PERFORMED STATE IT FIXES THE STEERING. I TOOK MY JEEP INTO MY DEALERSHIP 3 WEEKS AGO, WHILE HAVING JEEPCARES, THE NATIONAL CUSTOMER SERVICE FOR FCA, INVOLVED FROM THE START. FIRST THE DEALERSHIP TOLD ME THEY COULDN'T DO ANYTHING BECAUSE I HAD AN "AFTERMARKET" LIFT. WHEN I TOLD THEN THE LIFT WAS NOT AFTERMARKET AND IS MOPAR, THEY DEMANDED A RECEIPT TO PROVE IT. I BOUGHT THE LIFT OVER 1.5 YEARS AGO SO NO LONGER HAD A RECEIPT. THE ISSUE WAS ESCALATED UP THE CORPORATE LADDER MULTIPLE TIMES UNTIL THEY FINALLY AGREED TO REPLACE THE STEERING BOX UNDER WARRANTY. THERE HAD BEEN INSTANCES OF JEEP OWNERS COMING IN FOR THIS TSB BUT DEALERSHIPS WERE NOT REPLACING THE STEERING BOX WITH THE STEEL VERSION PER THE TSB, JUST PUTTING IN ANOTHER ALUMINUM BOX. THAT'S EXACTLY WHAT HAPPENED TO ME. THE MAIN POINT OF THIS IS THIS STEERING ABSOLUTELY NEEDS TO BE A RECALL. THE DEALERSHIPS ARE PUTTING FORTH EVERY EFFORT NOT TO DO THE WORK. AND THE PROBLEM IS SO BAD THAT FCA IS ONLY LETTING DEALERSHIPS ORDER 1 STEERING BOX PER WEEK, DUE TO THE OVERWHELMING NUMBER OF JEEPS WITH DANGEROUS STEERING AND DEMAND FOR THE PART. THERE IS MUCH MORE INFORMATION AND I CAN UPLOAD DOCUMENT IN MY POSSESSION. ANY QUESTIONS, FEEL FREE TO CALL, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Sep 11, 2020
SINCE PURCHASE THE STEERING WANDERS EXCESSIVELY, THIS LEADS TO DRIVER FATIGUE ON LONGER TRIPS BECAUSE I AM CONSTANTLY HAVING TO MAKE ADJUSTMENTS TO KEEP THE VEHICLE CENTERED. EVEN WITH THOSE ADJUSTMENTS WHEN ON A LONGER TURN ON THE INTERSTATE THE VEHICLE IS JUST NOT RESPONSIVE TO INPUT TO MAINTAIN A SMOOTH RADIUS TURN. I DON'T HAVE ANY SORT OF SHIMMY OR SHAKE AND I'VE HAD IT TO MY DEALER FOR INSPECTION, EVEN PAID FOR AN ALIGNMENT OUT OF POCKET BECAUSE I WAS CONCERNED. I KNOW HAVE 42K MILES ON IT AND JUST OUT OF MANUFACTURER WARRANTY AND FCA HAS ISSUED A TSB FOR REPLACING THE STEERING GEAR FOR THIS EXACT REASON HOWEVER, BECAUSE THIS ISN'T CONSIDERED A POWERTRAIN COMPONENT OR A SAFETY ISSUE I AM OUT OF LUCK. THIS ISSUE IS DESERVING OF MORE ATTENTION DUE TO THE NEAR UNCOOPERATIVE AND UNCHARACTERISTIC STEERING BEHAVIOR.
Steering, Sep 2, 2020
EVERY TIME I DRIVE ON THE HIGHWAY OVER 45 MPH I HAVE TO PLAY WITH THE STEERING WHEEL BACK AND FORTH AROUND 1 INCH BECAUSE IF I DON'T DO THAT MY WRANGLER PULLS TO LEFT OR RIGHT MOVING OUT THE LANE, I HAVE INFORMED THAT AT DEALERSHIP WHEN I TAKE MY WRANGLER FOR SERVICE AND THEY REPLACED THE STEERING DAMPER BACK IN SEPTEMBER 2019, BUT THE ISSUE STILL NOT FIXED. LAST WEEK I WENT TO A ROAD TRIP OF 6 HOURS DISTANCE AND IT'S VERY FRUSTRATING AND EXHAUSTING TO BE DRIVING THINKING THAT I MUST PLAY WITH THE STEERING WHEEL TO AVOID HAVING AN ACCIDENT.
Steering, Aug 12, 2020
HELLO - I CURRENTLY HAVE A 2018 JEEP WRANGLER JL. I HAVE BROUGHT THIS VEHICLE TO THE DEALERSHIP SEVERAL TIMES ATTEMPTING TO SOLVE ISSUES WITH STEERING AND THERE HAS BEEN NO SOLUTION. THERE ARE MULTIPLE COMPLAINTS ONLINE THAT MENTION THE LOOSE STEERING IN THE 2018 MODELS. WHILE DRIVING AT SPEEDS PAST 50MPH THERE IS A SIGNIFICANT AMOUNT OF ROAD WANDER, STEERING WHEEL PLAY AND LACK OF CONTROL WITH THE VEHICLE. THE DEALERSHIP HAS REJECTED THIS STATING THAT THIS IS SIMPLE "A JEEP THING." I AM NOT SURE WHERE ELSE TO TURN AND AM ACTIVELY HOPING TO FIND A SOLUTION FOR THIS. THANK YOU.
Steering, Jul 29, 2020
EXCESSIVE PLAY IN STEERING WHEEL. THERE IS A DEAD ZONE FROM 1-2" LEFT AND RIGHT. VERY HARD TO STEER ON HIGHWAYS AND THE JEEP WANDERS FROM LEFT TO RIGHT. DID NOT DRIVE LIKE THIS BEFORE AND I'VE HAD IT FOR TWO YEARS. AFFECTS IT AT ALL SPEEDS BUT IS ESPECIALLY DANGEROUS ON THE HIGHWAY.
Steering, Jul 22, 2020
I WAS DRIVING THE SERVICE DRIVE OF A MAJOR FREEWAY IN DETROIT GOING ABOUT 30 MPH. I WAS DRIVING STRAIGHT..NO TURNS. ALL OF A SUDDEN THE STEERING WHEEL BEGAN TO SHAKE VIOLENTLY. I THOUGHT THE FRONT DRIVERS SIDE TIRE WAS FALLING OFF. I PULLED TO THE SIDE OF THE ROAD AND STOPPED THE CAR. I DROVE HOME WITH NO FURTHER ISSUES.
Steering, Jul 19, 2020
THERE IS SOME TYPE OF ISSUE WITH THE STEERING WHICH CAUSES THE DRIVER TO KEEP ADJUSTING THE STEERING WHEEL CONSTANTLY. THIS ISSUE OCCURS AT LOW AND HIGH SPEEDS BOTH ON HIGHWAYS AND CITY STREETS. IT CAN FEEL LIKE THE JEEP WRANGLER IS DIFFICULT TO CONTROL AND REQUIRES A VERY ATTENTIVE DRIVER.