2018 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,822 owner complaints filed for this model year. This is the highest complaint count among 26 Wrangler model years with reports.
Of the 2018 reports, 22 involved a crash and 25 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
EquipmentApr 23, 2019
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
Campaign 19V320000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 8, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
Campaign 18V786000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
SteeringMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
Campaign 18V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Structure, frame and membersApr 12, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
Campaign 18V231000 on NHTSA.gov
Representative owner complaints: steering
1,116 reports, newest first. Show all
Steering, Suspension, Dec 13, 2018
MY PROBLEM HAS BEEN HAPPENING SINCE MID-NOVEMBER. THE PROBLEMS IS THAT AT HIGHWAY SPEEDS IF I HIT A BRIDGE JOIST OR A SEAM IN THE HIGHWAY, THE STEERING WHEEL SHAKES VIOLENTLY BACK AND FORTH AND I HAVE TO SLOW DOWN. THE DEALER AND JEEP HAVE SAID IT WAS THE STEERING STABILIZER, BUT I'VE HAD TWO REPLACEMENTS AND THE SAME THING CONTINUES TO HAPPEN. IT IS ESPECIALLY BAD IF THE BUMP IS ON A CORNER AND ONE TIRE HITS IT BEFORE THE OTHER. I'VE ALMOST LOST CONTROL SEVERAL TIMES. THIS HAPPENS AT SPEEDS OF AROUND 45+ MPH. IT IS DEFINITELY A SCARY SITUATION.
Steering, Dec 12, 2018
WHILE DRIVING DOWN HIGHWAY BEGINNING TO GO AROUND LEFT-HAND CURVE, WHEN YOU START TO TURN STEERING WHEEL TOWARD THE LEFT, IT WILL NOT TURN. TO GET THE VEHICLE TO TURN TO THE LEFT, YOU HAVE TO APPLY THE BRAKE, BUT WHEN YOU DO APPLY THE BRAKE, THE STEERING WHEEL RELEASES THE PRESSURE THAT IS HOLDING IT FROM NOT TURNING TO THE LEFT. AS A RESULT THE VEHICLE WILL DART INTO THE ON COMING LANE, HEAD ON TO ON COMING TRAFFIC.
Steering, Other or unspecified, Dec 12, 2018
BRAND NEW JEEP WRANGLER WOULD SHAKE VIOLENTLY WHEN HITTING A SMALL BUMP WHEN TRAVELING ON HIGHWAYS. LOOKED UP SYMPTOMS AND IT SOUNDS LIKE WHAT IS CALLED A "DEATH WOBBLE". HAD TO SLOW DOWN TO UNDER 30 MPH TO GET IT TO STOP.
Steering, Suspension, Dec 12, 2018
AT 3 MONTHS OLD AND 3000 MILES, MY 2018 JL STARTED EXHIBITING THE "DEATH WOBBLE" SYMPTOMS. IT ALWAYS HAPPENS AT A SPECIFIC HIGHWAY SPEED--BETWEEN 55-70 MPH WHEN I HIT CERTAIN EXPANSION JOINTS ON THE HIGHWAY. I FEEL IT IN THE WHEEL, AND IT OSCILLATES THROUGHOUT THE FRONT END OF THE VEHICLE. I HAVE TO SLOW DOWN FOR IT TO STOP. IF I DON'T SLOW DOWN OR PULL TO THE RIGHT OF THE HIGHWAY, IT ESCALATES INTO A VIOLENT SHAKE. THE VEHICLE IS COMPLETELY STOCK WITH NO MODIFICATIONS. IT HAS NEVER EVEN BEEN OFF THE ROAD. IN RESPONSE, FCA ISSUED A REPLACEMENT STEERING STABILIZER. THE REPLACEMENT STABILIZER MASKED THE ISSUE FOR THREE WEEKS, BUT NOW THE WOBBLE IS COMING BACK JUST AS IT HAD BEFORE. AGAIN, TO STOP THE VEHICLE I HAVE TO SLOW DOWN TO 40-50 MPH ON THE HIGHWAY. THIS IS EXTREMELY DANGEROUS, AND FCA IS BEING INCREDIBLY RELUCTANT TO ACKNOWLEDGE AND ADDRESS THIS SERIOUS ISSUE.
Steering, Wheels, Electronic stability control (ESC), Dec 12, 2018
I BOUGHT THIS WRANGLER JL MODEL NEW THIS PAST SUMMER. SINCE THAT TIME I HAVE EXPERIENCED 3 SEPARATE OCCASIONS WHERE THE FRONT END SHAKES UNCONTROLLABLY WITH THE STEERING WHEEL SHAKING BACK AND FORTH. THIS OCCURRED ONCE ON A MULTIPLE LANE ROAD TRAVELING APPROXIMATELY 45MPH AND ONCE ON A HIGHWAY TRAVELING APPROXIMATELY 70MPH. I HAVE BEEN TOLD BY THE JEEP DEALER THIS IS TERMED A "DEATH WOBBLE."
Steering, Dec 11, 2018
IT'S DIFFICULT TO KEEP THE VEHICLE (2018 JEEP RUBICON JL) FROM WEAVING WHEN DRIVING ON THE HIGHWAY. IT'S SCARY DRIVING AT HIGHWAY SPEEDS IN TRAFFIC WHEN THE VEHICLE IS WEAVING. DEALER SAYS THERE ISN'T ANYTHING WRONG WITH THE VEHICLE. THIS VEHICLE WAS PURCHASE NOV 6, 2018 WITH 6 MILES ON IT.
Steering, Dec 11, 2018
WHEN HITTING BUMP AT HIGHWAY SPEED STEERING BEGINS SHAKE. I HAVE TO SLOW DOWN TO GET IT TO STOP
Steering, Suspension, Wheels, Dec 11, 2018
DEATH WOBBLE. EVERY TIME I'M ON THE HIGHWAY, 65-75MPH, AND GO OVER A BRIDGE OR OTHER SLIGHT BUMP. THE STEERING WHEEL AND ENTIRE CAR START SHAKING VIOLENTLY AND I HAVE TO SLOW DOWN TO GET IT UNDER CONTROL. I WON'T LET MY 18 YEAR OLD CHILD DRIVE THE JEEP BECAUSE OF THIS. IT'S QUITEVIOLENT. I WILL PUT THE MOST RECENT DATE, BUT IT HAS HAPPENED SEVERAL TIMES. I'M NOT WHAT ONE WOULD DESCRIBE AS AN UPTIGHT DRIVER BUT THIS SCARED ME. THE JEEP HAS HAD NO MODIFICATIONS FROM DATE OF PURCHASE. TIRE PRESSURE IS EQUAL AND NORMAL. THE MILEAGE IS LESS THAN 8,000. I'VE HAD THE CAR FOR 6MINTHS
Steering, Dec 11, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 60 MPH, THE STEERING WHEEL SHOOK WITHOUT WARNING. THE VEHICLE WAS TAKEN TO C HARPER (2401 MEMORIAL BLVD, CONNELLSVILLE, PA 15425, 724-603-2800) TO BE DIAGNOSED, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 2,000.
Steering, Electronic stability control (ESC), Dec 10, 2018
MY STEERING WHEEL SHAKES/VIBRATES RAPIDLY MULTIPLE TIMES DAILY AT SPEEDS VERYING FROM 20MPH THROUGH 80MPH. IT HAPPENS WHEN I HIT A BUMP OR SOME KIND OF IREGULAR FORM IN THE ROAD AND IT LAST FROM 5 SECONDS ALL THE WAY TO 35 SECONDS.
Steering, Suspension, Dec 9, 2018
WHEN HITTING A BUMP ON THE HIGHWAY (FOR EXAMPLE- BRIDGE SEAMS) AT HIGHWAY SPEEDS (55 MPH+) THE JEEP WILL SHUDDER AND SHAKE, PARTICULARLY THE STEERING WHEEL & FRONT END AT TIMES; SOMETIMES WHEN HITTING A SERIES OF BUMPS THE SHUDDERING WILL INTENSIFY AND IS MORE DIFFICULT TO STOP. THE ONLY WAY TO STOP THE SHUDDERING IS TO SLOW DOWN TO SPEEDS THAT ARE POTENTIALLY UNSAFE ON THE HIGHWAY - <30 MPH.
Steering, Suspension, Dec 8, 2018
I PURCHASED THIS 2018 UNLIMITED IN JUNE, BRAND NEW, WITH UNDER 500 MILES IT TOOK TO DRIVE IT FROM MI. AT APPROX. 15,000 MILES I HEARD A RATTLE, THAT SOUNDED LIKE A LOOSE HEAT SHIELD, TOOK IT IN AND TECHS FOUND NOTHING, SAID NO HEAT SHIELDS. WITHIN ABOUT 2 WEEKS I WAS DRIVING ON THE HIGHWAY, AT HIGHWAY SPEED, AS I CAME OVER BRIDGE CROSSINGS MY JEEP WOULD SHAKE UNCONTROLLABLY AND I WAS NOT ABLE TO STEER. AT FIRST IT WOULD ONLY HAPPEN OCCASSIONALLY, THEN IT GOT WORSE, TO THE POINT OF MOVING OUT OF THE LANE I WAS DRIVING IN AND INTO THE BERM AND/OR INTO THE LANE NEXT TO ME. THE WHOLE JEEP WOULD SHAKE UNCONTROLLABLY FOR LONGER THAN 1-3 MINUTES. I DID NOTICE THAT IF CROSSING OVER BRIDGES IN A STRAIGHT AWAY, THE WOBBLE WAS LESS SEVERE THAN IF I WAS IN A SLIGHT CURVE, OR ANGLE. ALSO, I DID NOTICE THAT IF I TOOK MY FOOT OFF THE GAS PEDAL BEFORE, DURING AND FOR A SHORT PERIOD AFTER BRIDGES, THE JEEP DOESN'T HAVE THE WOBBLE AS OFTEN. THIS MAY NEED TO BE CHECKED, THE TECHS ARE REPLACING PARTS THEY ARE BEING TOLD TO BY JEEP, BUT JEEP DOESN'T KNOW WHAT IS CAUSING THE DEATH WOBBLE, MAYBE IT ISN'T DIRECTLY RELAYED TO ONLY THE FRONT STEERING DAMPER.
Steering, Dec 8, 2018
2018 JEEP WRANGER JL SPORT 2 DOOR HAS 1500 MILES, STOCK FROM THE FACTORY, NO MODIFICATIONS AND I EXPERIENCED THE "DEATH WOBBLE" ON THE HIGHWAY - AT ABOUT 70 MPH I WENT OVER A BUMP IN THE HIGHWAY AND THE JEEP STARTED SHAKING VIOLENTLY, LUCKILY NO ONE AROUND ME AND AS I SLOWED TO APPROX 40 MPH IT STOPPED. I PULLED OFF TO CHECK EVERYTHING. I HAD NEVER HEARD OF THIS SO CLEARLY I WAS VERY SHOOK UP. I HAVE SINCE CALLED THE DEALER I BOUGHT IT FROM AND THEY ARE GOING TO TAKE A LOOK NEXT WEEK. VERY CONCERNED ABOUT THE SAFETY!
Steering, Dec 8, 2018
PURCHASED NEW IN JULY 2018. CURRENTLY HAS 5,800 MILES TRAVELED. I HAVE EXPERIENCED THE SEVERE "DEATH WOBBLE" THREE TIMES. ONCE AT 65MPH WHEN I HIT A ROUGH EXPANSION JOINT IN A BRIDGE. THE OTHER TWO AT ROUGHLY THE SAME SPEED, AND I HIT BUMPS IN THE HIGHWAY. IN READING THE PROBLEMS OTHER OWNERS HAVE EXPERIENCED, I DID TRY LOWERING AIR PRESSURE IN THE TIRES. THEY WERE ALL INFLATED AT THE HIGH END OF THEIR RANGE FOR WINTER. I LOWERED EACH ABOUT 10% - AND I HAVE NOT HAD ANY WOBBLES SINCE. THIS MAY BE A COINCIDENCE OBVIOUSLY. WHAT IS BAD ABOUT ALL THIS IS THAT MY WIFE WILL NOT DRIVE THE JEEP SINCE SHE WAS A PASSENGER DURING A DEATH WOBBLE. I DO NOT FEEL ANY PROBLEMS WITH ALIGNMENT. I HAVE NOT HAD THE JEEP OFF ROAD YET, SO NO STRESS ON THE SUSPENSION OUTSIDE OF NORMAL DRIVING CONDITIONS. AND I HAVE NOT EVEN DRIVEN MORE THAN AROUND THE BLOCK IN FULL 4 WHEEL DRIVE.
Steering, Dec 8, 2018
CLICKING NOISE FROM FRONT DRIVERS SIDE WHEN TURNING AT LOW SPEEDS. BALL JOINT RETAINER BOLTS OUT OF TORQUE SPEC FROM FACTORY.
Steering, Dec 7, 2018
AROUND 10,000 MILES THE 'DEATH WOBBLE' STARTED. IT HAPPENS ALMOST DAILY. WHEN DRIVING ON THE HIGHWAY BETWEEN SPEEDS OF 55-75 THE FRONT END AND STEERING WHEEL WILL VIOLENTLY SHAKE. IT WILL STOP IF I SLOW DOWN SIGNIFICANTLY, WHICH ISN'T ALWAYS SAFE ON THE HIGHWAY. WHILE IT HAPPENS ONLY DAILY, IT DOES NOT LAST LONG WHEN IT DOES HAPPEN. THIS NEVER HAPPENED THE FIRST 10K MILES, AND NOW ALMOST EVERY DAY.
Steering, Dec 7, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. AFTER THE VEHICLE WAS PURCHASED BRAND NEW ON SEPTEMBER 23, 2018, THE CONTACT STATED THAT THE STEERING WAS MALFUNCTIONING AND THE VEHICLE WOULD NOT REMAIN CENTERED WHILE DRIVING. THE VEHICLE WAS TAKEN TO STERLING CHRYSLER JEEP DODGE RAM (5504 I-49 FRONTAGE RD, OPELOUSAS, LA 70570). THE DEALER TEST DROVE THE VEHICLE, BUT IT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WENT TO ANOTHER UNKNOWN DEALER AND THEY DETERMINED THAT THE VEHICLE WAS OUT OF ALIGNMENT. THE CONTACT CALLED THE MANUFACTURER AND THEY STATED THAT THEY WERE CONDUCTING AN INVESTIGATION. THE FAILURE MILEAGE WAS 2,700.
Steering, Dec 6, 2018
MY DAUGHTER WAS DRIVING MY 2018 JEEP WRANGLER JL TO AL A MONTH AGO AND EXPERIENCED THE "DEATH WOBBLE". SHE DID NOT LOSE CONTROL OF THE JEEP AND MADE IT THERE FINE. TODAY, MY WIFE WAS DRIVING THE JEEP UP I-85 FROM DOWNTOWN ATLANTA, WENT OVER A SEAM IN THE ROAD AT 70 MPH (SPEED LIMIT) AND ALMOST LOST CONTROL OF JEEP AND SWERVED INTO ADJACENT LANE ALMOST SIDESWIPING ANOTHER CAR WHEN SHE EXPERIENCED THE 'DEATH WOBBLE'. SHE WAS SO UPSET, SHE PULLED OFF THE INTERSTATE IN TEARS. I HAVE SENT E-MAILS TO JEEP HQ AND DEALER I PURCHASED JEEP FROM.
Steering, Suspension, Dec 5, 2018
WHEN TRAVELING HIGHWAY SPEEDS TYPICALLY BETWEEN 70-75 AND THE JEEP HITS A BUMP. THE ENTIRE CAR WOBBLES FAIRLY SIGNIFICANTLY FOR A SECOND OR TWO. IT STOPS WOBBLING WHEN YOU TAKE FOOT OFF THE ACCELERATOR. THE DEALER EXAMINED THE CAR AND BELIEVES IT TO BE SAFE. I HAVE DRIVEN MANY JEEPS OVER THE YEARS AND NEVER EXPERIENCED THIS. IT DOES NOT SEEM SAFE.
Steering, Suspension, Electronic stability control (ESC), Dec 4, 2018
ON 10-10-18 (15000MILES) I STARTED TO EXPERIENCE A DEATH WOBBLE THAT WAS GETTING WORSE VERY QUICKLY. I TOOK IT TO MY DEALERSHIP AND THEY HAD IT FOR 31 DAYS. THEY SAID IT WAS A PROBLEM IN ONE OF MY TIRES. I DROVE IT 200 MORE MILES AND IT STARTED AGAIN. I CALLED THEM BACK AND THEY TOLD ME THAT CRYSTLER SAID THERE WAS NO FIX FOR IT AND IT WAS STILL SAFE. AS IT CONTINUED TO GET WORSE, I CALLED CRYSTLER, AND THEY HAD THEIR TECH REACH OUT TO MY DEALERSHIP (TOOK 3 WEEKS). THEY SAID THEY NEEDED TO INSTALL AN AFTER MARKET STABALIZER BAR, WHICH THEY DID - AND AS I DROVE AWAY AND ON TO THE INTERSTATE THE JEEP WENT VIOLENTLY OUT OF CONTROL AND I WAS ALMOST HIT BY 4-5 OTHER VEHICLES ON THE INTERSTATE. I WAS ALMOST KILLLED. I DROVE RIGHT BACK TO THE DEALERSHIP AND EXPLAINED AS I WAS SHAKING WITH TEARS FROM FEAR. THIS HAS BEEN ALMOST 2 MONTHS AND THEY ARE REFUSING TO GIVE ME A LOANER. MY RESPONSES AND LACK OF URGENCY ON THIS IS BEYOND LEGAL. I AM NOT SAFE IN A $50K BRAND NEW VEHICLE. PLEASE SOMEONE DO SOMETHING ABOUT THIS VERY SOON, IT ISN'T JUST JEEP OWNERS, IT IS WHOMEVER MIGHT BE DRIVING AROUND THEM ON INTERSTATES AND HIGHWAYS.
Steering, Suspension, Dec 4, 2018
WHEN HITTING A BUMP ON THE HIGHWAY (FOR EXAMPLE- BRIDGE SEAMS) AT HIGHWAY SPEEDS (45 MPH+) THE JEEP WILL SHUDDER AND SHAKE, PARTICULARLY THE STEERING WHEEL & FRONT END AT TIMES; SOMETIMES WHEN HITTING A SERIES OF BUMPS THE SHUDDERING WILL INTENSIFY AND IS MORE DIFFICULT TO STOP. THE ONLY WAY TO STOP THE SHUDDERING IS TO SLOW DOWN TO SPEEDS THAT ARE POTENTIALLY UNSAFE ON THE HIGHWAY - <30 MPH.
Steering, Other or unspecified, Dec 3, 2018
DEATH WOBBLE. BOUGHT BRAND NEW 2018 JEEP SAHARA IN JUNE. 12/1/2018 HIT A BUMPY ROAD AND WENT INTO A VIOLENT SHAKE. IT DID IT TWICE MORE LATER THAT DAY ON 12/2 IT DID THIS AGAIN. ALL AT SPEED 55-80 THE SHAKING IS SO BAD IT IS HARD TO CONTROL VEHICLE. YOUR HANDS WILL BE NUMB AFTER TRYING TO HOLD THE STEERING WHEEL.
Steering, Suspension, Dec 2, 2018
I MADE AN ERROR ON THE DATES ON MY EARLIER SUBMISSION, COMPKAINT NUMBER 11155434. IN THE 4TH SENTENCE I SAID 10/8, IT SHOULD BE 11/8. IN THE 5TH SENTENCE I SAID 10/9, IT SHOULD BE 11/9. IN THE 6TH SENTENCE I SAID 10/10, IT SHOULD BE 11/10. I PURCHASED MY SAHARA FROM AUTO WORLD ON A FULLY PAID CASH BASIS AS A NEW VEHICLE UNDER FULL FACTORY WARRANTY ON 9/1/2018. THE EVENTS REPORTED WERE FIRST EXPERIENCED ON 10/27/2018 ALTHOUGH THE DEATH WOBBLE HAS HAPPENED MULTIPLE TIMES SINCE 10/27/2018. AUTO WORLD HAS HAD MY CAR IN ITS SHOP SINCE 10/29/2018 FOR ALL BUT THE LATE AFTERNOON OF 11/8, 11/9 AND THE MORNING OF 11/10. AUTO WORLD STILL HAS MY CAR. I CAN NOT AND WILL NOT DRIVE MY PAID FOR CAR WITH MY GRAND CHILDREN OR ANYONE ELSE IN THE CAR DUE TO THE GRAVITY OF THE PROBLEM AND SAFETY CONCERNS.
Steering, Suspension, Wheels, Dec 2, 2018
VIOLENT SHAKING WHEN ON THE HIGHWAY. THIS OCCURS WHEN I HIT AN UNEVEN BUMP GOING AROUND 70 MPH. FEELS VERY DANGEROUS AND LASTS FOR MINUTES. THIS FORCED ME TO SLOW DOWN CONSIDERABLY ON THE HIGHWAY.
Steering, Suspension, Dec 2, 2018
MY 2 MONTH OLD SAHARA HAS EXPERIENCED VIOLENT SHAKING AND VIBRATIONS THROUGH THE STEERING/SUSPENSION SYSTEM ON MULTIPLE OCCASIONS. THE CAR IS NOT SAFE TO DRIVE. I DELIVERED MY SAHARA TO THE DEALER, AUTO WORLD OF PETALUMA ON 10/29. AUTO WORLD KEPT MY CAR TO ADDRESS THE PROBLEM RETURNING IT AFTER REPLACING THE TIRES ON 10/8. ON 10/9 MY CAR AGAIN EXPERIENCED WHAT I NOW KNOW IS CALLED 'DEATH WOBBLE.' I TOOK MY CAR OUT ON THE MORNING OF 10/10 AND AGAIN EXPERIENCED 'DEATH WOBBLE.' BECAUSE AUTO WORLD TOLD ME IT COULD NOT REPLICATE THE DEATH WOBBLE IN MY CAR I TOOK IT OUT ON THE FREEWAY AND MADE TWO VIDEO TAPES OF THE STEERING WHEEL DURING DEATH WOBBLE. I THEN RETURNED MY CAR TO THE SERVICE MANAGER AT AUTO WORLD AND SHOWED HIM THE VIDEOS. THE SERVICE MANAGER TOLD ME HE AFTER SEEING THE VIDEO THAT HE THOUGHT JEEP HAD RESOLVED THE DEATH WOBBLE PROBLEM WITH JEEP'S YEARS AGO. THAT WAS THE FIRST TIME I HAD HEARD THE TERM DEATH WOBBLE. I TOLD THE MANAGER WHERE TO TAKE THE CAR TO EXPERIENCE DEATH WOBBLE. DEATH WOBBLE INITIATED IN MY CAR WHILE TRAVELING AT FREEWAY SPEEDS WHEN ENCOUNTERING ANY TYPE OF CHANGE OF CONDITIONS LIKE GOING FROM AN ASPHALT TO CONCRETE SURFACE AT A BRIDGE OVERPASS/UNDERPASS ON THE FREEWAY. AFTER RETURNING MY CAR TO THE SERVICE MANAGER ON 11/10 I WAS DIRECTED TO SEVERAL DIFFERENT JEEP COMPLAINT TEAMS. I WAS ALTIMATELY PUT IN CONTACT WITH REPRESENTATIVE FORD FROM THE JEEP RESOLUTION TEAM IN DALLAS TEXAS. FORD TOLD ME TO BE PATIENT AS IT WOULD TAKE HIM 1 TO 30 DAYS TO ADDRESS MY CLAIM. I ORIGINALLY SPOKE WITH FORD ALMOST 3 WEEKS AGO. I VOLUNTEERED TO SEND HIM MY VIDEOS AND EMAILS WITH THE DEALER HOWEVER HE DECLINED TO ACCEPT THEM AND WOULD NOT GIVE ME CONTACT INFORMATION WHERE I COULD SEND THE MATERIAL I HAD ACCUMULATED. DESPITE MULTIPLE CALLS TO FORD I HAVE NOT HEARD FROM HIM SINCE 11/20. MY CAR FOR WHICH I PAID CASH IS NOT SAFE TO DRIVE.