2018 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,822 owner complaints filed for this model year. This is the highest complaint count among 26 Wrangler model years with reports.
Of the 2018 reports, 22 involved a crash and 25 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
EquipmentApr 23, 2019
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
Campaign 19V320000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 8, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
Campaign 18V786000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
SteeringMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
Campaign 18V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Structure, frame and membersApr 12, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
Campaign 18V231000 on NHTSA.gov
Representative owner complaints: steering
1,116 reports, newest first. Show all
Steering, Power train, Sep 18, 2018
WHILE MAKING A LEFT TURN AT LOW SPEEDS IT SEEMINGLY FELT LIKE MY POWER STEERING WAS DISABLED AND I HAD TO CRANK MY WHEEL IN ORDER TO MAKE THE TURN. A FEW HOURS LATER, I GET HOME AND ABOUT 100 YARDS FROM MY APARTMENT, THE 'SERVICE ELECTRONIC STABILITY CONTROL ' WARNING POPS UP. I HAVE ONLY HAD THIS VEHICLE 2 DAYS AND LESS THAN 300 MILES. IT'S SAFE TO SAY, I'M EXTREMELY UNHAPPY WITH THIS VEHICLE.
Steering, Sep 17, 2018
VEHICLE STEERING WONDERS AT HIGHWAY SPEEDS REQUIRING CONSTANT STEERING CONTROL FROM OPERATOR. AS SPEED INCREASES TO INTERSTATE LEGAL SPEED LIMITS VEHICLE STEERS ON ITS OWN REPEATEDLY LEFT TO RIGHT BACK TO LEFT VIOLENTLY REQUIRING OPERATOR TO REDUCE SPEED TO REGAIN CONTROL OF VEHICLE. IF OPERATOR VIEW MOMENTARILY LOOKS AT DASH CONTROLS THE VEHICLE WONDERS INTO LANE OF ONCOMING TRAFFIC. PERIODS OF HIGH WINDS INCREASES SEVERITY OF VEHICLE WONDERING TO HIGHER LEVELS OF DANGEROUS DRIVING. I PURCHASED THIS VEHICLE NEW AND VEHICLE STEERING WONDERING HAS HAPPENED DURING EVERY DRIVING EXPERIENCE ON STATE AND FEDERAL HIGH WAYS. CURRENTLY THIS VEHICLE HAS 1071.0 MILES ON ODOMETER.
Steering, Sep 17, 2018
WHEN DRIVING AT SPEEDS IN EXCESS OF 45MPH, THERE IS SIGNIFICANT PLAY IN THE STEERING WHEEL. AS A RESULT, THE VEHICLE IS DIFFICULT TO CONTROL IN A STRAIGHT LINE. THIS IS DANGEROUS. BECAUSE OF THE PLAY, YOU HAVE TO CONSTANTLY MOVE THE STEERING WHEEL A SIGNIFICANT AMOUNT LEFT OR RIGHT TO FIND WHERE THE POINT IS THAT IMPACTS THE DIRECTION OF THE VEHICLE. THIS NEEDS YOUR ATTENTION BECAUSE FCA IS IGNORING THE ISSUE. I HAVE VISITED TWO DIFFERENT DEALERS TO LOOK FOR A SOLUTION AND ALSO SPOKEN THE CUSTOMER SERVICE AT FCA. THE DEALERS' INSPECTIONS DID NOT DISCOVER ANY MECHANICAL ISSUE. IN SPEAKING TO FCA AND THE TECHNICIANS AT THE DEALERSHIPS, THEY INDICATED THAT IT IS A SOFTWARE ISSUE, BUT CANNOT DO ANYTHING UNTIL FCA DIRECTS THEM. SOME OWNERS OF THE WRANGLER HAVE COERCED THEIR DEALERSHIP TO FLASH THE POWER TRAIN CONTROL MODULE. ACCORDING TO THOSE INDIVIDUALS THIS SOFTWARE UPDATE HAS SOLVED THE ISSUE. BUT I HAVE NOT BEEN ABLE TO FIND A DEALER TO DO THIS WITHOUT FCA DIRECTION.
Steering, Sep 15, 2018
AS I WAS DRIVING ON THE INTERSTATE IN MIAMI FLORIDA MY STEERING WHEEL TURNED TO THE RIGHT BUT MY VEHICLE KEPT GOING STRAIGHT AND I HEARD A LOUD CLUNK FROM THE FRONT LEFT OF THE VEHICLE. I WAS ABLE GUIDE THE VEHICLE OFF OF THE INTERSTATE WITH GREAT DIFFICULTY AND TOOK IT TO THE CLOSEST DEALERSHIP. THERE I WAS ABLE TO TAKE A PICTURE OF WHAT LOOKS LIKE A FAILED WELD ON WHAT YOU COULD CALL A TRACK BAR OR STEERING BRACKET. *TT *AS
Steering, Electrical system, Service brakes, Sep 13, 2018
THIS IS THE SECOND TIME THE VEHICLE HAS EXPERIENCED A TOTAL COMPUTER FAILURE WHILE IT WAS BEING DRIVEN. MY FIANCE' WAS DRIVING THIS TIME AND LOST POWER STEERING, BRAKE ASSIST, AS WELL AS THE ABILITY TO SHIFT GEARS OR EVEN TURN OFF THE ENGINE. AS BEFORE, INDICATIONS ARE A COMPLETE FAILURE OF THE CAN NETWORK - MULTIPLE CELS AND ERROR MESSAGES, FROM FUEL LOW TO TPMS FAIL TO ELECTRONIC START STOP DISABLED TO CHECK SHIFTIER, AS WELL AS A LOSS OF POWER STEERING AND THE ENGINE GOING INTO LIMP MODE. THE FIRST TIME THIS HAPPENED I WAS DOING 70MPH ON THE FREEWAY. IT OCCURRED AT NIGHT, THANKFULLY, AS IT CAUSED ME TO SWERVE BETWEEN LANES DURING THE SUDDEN LOSS OF POWER/STEERING ASSIST. IF IT HAD BEEN DURING RUSH HOUR, I WOULD HAVE HIT ANOTHER VEHICLE. THIS TIME THE COMPUTER FAILED WHILE IN A PARKING GARAGE. THANKFULLY IT OCCURRED AFTER TURNING INTO A STRAIGHT AWAY AS MY FIANCE' TOOK THE ENTIRE LENGTH TO STOP DUE TO THE LOSS OF BREAKING; SHE BLEW THROUGH A PEDESTRIAN WALKWAY AND COULD NOT STOP AND, IF IT HAD HAPPENED DURING A TURN, SHE MOST LIKELY WOULD HAVE HIT A CAR OR HIT THE EDGE OF THE PARKING GARAGE. BOTH TIMES WE WERE VERY LUCKY THAT WE DID NOT HAVE AN ACCIDENT THAT RESULTED IN MAJOR DAMAGE OR A FATALITY. JEEP HAS FOUND 2 ELECTRICAL WIRING PROBLEMS SO FAR WITH THIS JEEP AND OBVIOUSLY THERE ARE ADDITIONAL WIRING DEFECTS PRESENT IN THE VEHICLE.
Steering, Sep 12, 2018
LOOSE STEERING. LARGE DEAD SPOT. OFF CENTERED. VERY WOBBLY NOT STABLE. HARD TO DRIVE IN A STRAIGHT LINE.
Steering, Sep 12, 2018
I JUST LEASED A JEEP AN IMMEDIATELY UPON DRIVING THE JEEP HOME I HAD PROBLEMS STEERING THE VEHICLE AS I ENTERED NORMAL TRAFFIC SPEED. THERE IS A NOTICEABLE STEERING DEAD ZONE (PLAY) WHEN THE STEERING WHEEL IS AT-OR-NEAR CENTERED POSITION. FURTHERMORE, THE VEHICLE DOES NOT SEEM TO BE ABLE TO DRIVE IN A STRAIGHT LINE (THE JEEP WANDERS QUITE MARKEDLY ON PAVED ROADS WITHOUT CONSTANT CORRECTION. ) SEVERAL TIMES I WENT OUT OF MY LANE. THESE TWO ISSUES ARE PRESENT AT ALL SPEEDS BUT ARE ESPECIALLY NOTICEABLE AT HIGHWAY SPEEDS. BOTH ISSUES COMPOUND AND MAKE THE VEHICLE UNSAFE TO DRIVE REQUIRING FREQUENT MICRO-CORRECTIONS WHICH ARE HARD TO GET RIGHT BECAUSE OF THE AFOREMENTIONED DEAD ZONE. I HAVE BEEN DRIVING WRANGLER FOR 10 YEARS SO THIS IS NOT BECAUSE I AM NEW TO THE VEHICLE . IF I DRIVE THIS JEEP I WILL HAVE AN ACCIDENT, ITS ONLY A MATTER OF TIME THERE IS ALSO HALF INCH TO FULL INCH OF PLAY WITH THE STEERING WHEEL IN PARK. THE STEERING WHEEL CAN BE MOVED WITH NO MOVEMENT IN THE TIRES
Steering, Suspension, Sep 12, 2018
WHILE DRIVING AT HIGHWAY SPEED THE JEEP WANDERS ALL OVER THE ROAD REQUIRING CONSTANT STEERING CORRECTION AND SOMETIMES REQUIRING EXTRA FORCE TO BE PUT ON THE STEERING WHEEL. UPON MY OWN INVESTIGATION THERE IS A TSB OUT FOR THIS BUT IT DOES NOT FIX THE PROBLEM I ALSO TOOK THE TIME TO INSPECT MY STEERING COMPONENTS AND FOUND THAT THE BALL JOINTS WERE NOT TORQUED TO SPECIFICATIONS THEY WERE ONLY HAND TIGHT
Steering, Sep 11, 2018
LOOSE STEERING, TRACKING LEFT OR RIGHT NEVER STRAIGHT AT ANY SPEED.
Steering, Sep 11, 2018
STEERING IS LOOSE AND 1 INCH MOVEMENTS OF THE STEERING WHEEL IN EITHER DIRECTION YIELD NO STEERING EFFECT AT ALL. CAR WANDERS IN LEFT AND RIGHT AND THE "DEAD" ZONE IN THE STEERING WHEEL MAKE IT DIFFICULT TO CONTROL. OTHER DRIVERS MUST THINK I AM DRIVING DRUNK. NOT SAFE OR COMFORTABLE.
Steering, Sep 11, 2018
STEERING WHEEL AUTOMATICALLY GOES THE OPPOSITE DIRECTION WHILE IN GEAR 1 OR 2 WHEN IT IS TURNED HALF WAY. THIS HAPPENS UNDER PARKING CONDITIONS (DIFFICULT NOT TO HIT OTHER CARS); AND TURNING IN HIGH TRAFFIC SITUATIONS (VERY DANGEROUS IN CONGESTED AREAS). I LOST CONTROL OF THE CAR STEERING (IT WAS GOING THE OPPOSITE DIRECTION SUCH AS IN A SKIDDING SITUATION) ON THE HIGHWAY GETTING ON FROM AN ONRAMP (FROM FIRST GEAR TO SECOND - FROM A STOP SIGN) AND ALMOST STEERED INTO ONCOMING CARS!! I HAVE A VIDEO EXAMPLE OF THE PROBLEM THAT I CAN SEND VIA EMAIL IF YOU NEED.
Steering, Sep 11, 2018
MY DAUGHTER WAS DRIVING THE BRAND NEW JEEP WRANGLER UNLIMITED SPORT WE PURCHASED AND SHE CALLED ME IN A PANIC BECAUSE HER "STEERING WHEEL LOCKED UP!" ON A CITY ROAD AS SHE WAS DRIVING. SHE COULD NOT STEER TO THE LEFT AT ALL. SHE PULLED OVER TO RIGHT, SHUT DOWN THE CAR AND WHEN RESTARTED IT DID NOT STOP THE ISSUE. THIS IS EXTREMELY UNSAFE! I RESEARCHED ONLINE THAT THERE IS A KNOWN STEERING LOCK PROBLEM WITH A TSB 18-19-02-DS WITH 2018 JEEP WRANGLER, YET, OUR DEALER SAYS HE'S "NEVER HEARD OF IT".
Steering, Sep 10, 2018
WHILE DRIVING ON THE HIGHWAY WITH MY WIFE AT 60MPH THE STEERING GOT LOOSE TO THE POINT WHERE THE CAR WAS LOSING CONTROL I NEEDED TO PULL OFF THE HIGHWAY. THE 2018 WRANGLER JK HAS A NEW STEERING SYSTEM DESIGN THAT CREATES A DANGEROUSLY LOOSE AND OVERSTEER CONDITION THAT WILL INCREASE ROLLOVERS AT HIGH SPEEDS WE WOULD LIKE TO FORMALLY DOCUMENT THE STEERING ON THE JL IS FLAWED, DANGEROUS, AND DESIGNED AT A LEVEL OF LOOSENESS WHERE THE DRIVERS CONTROL OF THE VEHICLE IS DRAMATICALLY IMPAIRED. THIS VEHICLE SHOULD BE RECALLED AND OR THE ELECTRONIC SOFTWARE PACKAGE SHOULD BE REDESIGNED. WITH THIS EMAIL I AM NOTIFYING FCA THAT THEY HAVE A MATERIAL SAFETY HAZARD ON THIS PRODUCT. THE EXCESSIVE PLAY IN STEERING RISKS OVERSTEER AT LOW SPEEDS AND INCREASED ROLLOVER % PROBABILITY AT 55 MPH AND HIGHER THIS IS NOT ACCEPTABLE. THE CHANGE IN TIRES MAKES NO DIFFERENCE IN PERFORMANCE. THIS IS DOCUMENTING COMPLAINT NUMBER 2 FROM THE [XXX] FAMILY. PLEASE DO NOT ALLOW FAMILIES WITH CHILDREN TO DRIVE THIS VEHICLE WITHOUT A WARNING OR THE TEEN AGE DEMOGRAPHIC THAT LOVES TO DRIVE WRANGLERS. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Steering, Sep 10, 2018
NEW 2018 JEEP WRANGLER SAHARA JL EXPERIENCING INSTABILITY WITH THE STEERING. AT SPEEDS ABOVE 40MPH THE VEHICLES STEERING REQUIRES CONSTANT COMPENSATION TO KEEP IT TRACKING STRAIGHT. IT IS VERY CONCERNING ON NARROWERE, OLDER HIGHWAYS WHERE A SMALL ADJUSTMENTS MAKES A BIG DIFFERENCE. THERE ARE NUMEROUS COMPLAINTS REGARDING THIS VEHICLES' STEERING AND IT NEEDS TO BE ADDRESSED BY THE MANUFACTURER. THE JEEP IS GOING TO THE DEALERSHIP THIS WEEK AND MY EXPECTATIONS THAT THE ISSUE WILL BE ADDRESSED IS VERY LOW.
Steering, Sep 9, 2018
AS OTHER'S HAVE REPORTED, THERE IS A DEAD SPOT IN THE CENTER OF THE STEERING WHEEL. THE VEHICLE WANDERS EXCESSIVELY AND REQUIRES QUITE A BIT OF CORRECTION DUE TO THE DEAD SPOT. THIS IS NOT SAFE AND NEEDS TO BE FIXED.
Steering, Sep 7, 2018
I AM EXPERIENCING A DEAD SPOT IN THE STEERING OF ROUGHLY 1-2 INCHES AT BOTH CITY AND HIGHWAY SPEEDS (60+ MPH) WHERE THE STEERING IS UNRESPONSIVE. AS WELL AS "WANDERING" STEERING WHERE ANY VARIATIONS IN THE ROAD/WIND ETC CAUSE THE VEHICLE TO VEER OFF COURSE. WITH THESE TWO PROBLEMS, I AM CONSTANTLY CORRECTING THE VEHICLE TO THE POINT WHERE IT IS EXTREMELY UNCOMFORTABLE AND UNSAFE. I HAVE FOUND NUMEROUS OTHER PEOPLE THAT ARE EXPERIENCING THE SAME PROBLEM. THE FOLLOWING FORUM DESCRIBES THE ISSUES REPORTED : HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/MY-STEERING-ISSUES-HAVE-BEEN-FIXED.12843/
Steering, Sep 4, 2018
I AM EXPERIENCING A DEAD SPOT IN THE STEERING OF ROUGHLY 2-3 INCHES AT HIGHWAY SPEEDS (60+ MPH) WHERE THE STEERING IS UNRESPONSIVE. AS WELL AS "WANDERING" STEERING WHERE ANY VARIATIONS IN THE ROAD/WIND ETC CAUSE THE VEHICLE TO VEER OFF COURSE DRAMATICALLY. WITH THESE TWO PROBLEMS, I AM CONSTANTLY CORRECTING THE VEHICLE TO THE POINT WHERE IT IS EXTREMELY UNCOMFORTABLE AND UNSAFE. I HAVE DRIVEN NUMEROUS OTHER JEEP WRANGLERS (PRIOR MODELS) AND HAVE NEVER HAD SUCH ISSUES. I HAVE FOUND NUMEROUS OTHER PEOPLE THAT ARE EXPERIENCING THE SAME PROBLEM. THE FOLLOWING FORUM DESCRIBES THE ISSUES REPORTED AND THE FAILED "FIXES" THAT THE SERVICE DEPARTMENTS ARE RENDERING: HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/MY-STEERING-ISSUES-HAVE-BEEN-FIXED.12843/
Steering, Sep 4, 2018
STEERING HAS A 'DEAD SPOT' WHEN CENTERED (UP TO ABOUT 10DEGREES TO LEFT OR RIGHT) WHEN TRAVELING HIGHWAY SPEEDS. THIS MEANS THE DRIVER HAS TO CONTINUALLY STEERING TO THE LEFT OR RIGHT (ABOUT 10DEGREES) TO THE LEFT OR RIGHT JUST TO KEEP THE CAR CENTERED. WHEN DRIVING CLOSE TO OTHER CARS OR HIGHWAY MEDIAN, THIS COULD CAUSE YOU TO VEER OFF YOUR LANE AND LEAD TO A POTENTIAL ACCIDENT.
Steering, Sep 3, 2018
STEERING IS LOOSE. JEEP WANDERS WITHIN THE LANE AND YOU ARE REQUIRED TO CHASE IT. STEERING IS MOST DIFFICULT IN THE 45-60 ZONE. IT FEELS THERE IS EXCESSIVE PLAY IN THE STEERING WHEEL. YOU CAN TURN IT 1/2'+ ANY DIRECTION BEFORE THE WHEELS RESPOND. DROVE IT FOR 46 MILES AND TOOK BACK TO DEALER BUT THEY COULDN'T FIND ANYTHING WRONG AND GAVE IT BACK 3 DAYS LATER. VEHICLE ORIGINALLY DELIVERED WITH TIRES INFLATED TO 44 PSI. I LOWERED THEM TO 36 PSI AS RECOMMENDED ON THE DOOR FRAME AND IT REDUCED THE WANDERING BY ALMOST HALF BUT STILL IS A VERY LOOSE STEERING VEHICLE.
Steering, Sep 1, 2018
THERE IS A NOTICEABLE STEERING DEAD ZONE (PLAY) WHEN THE STEERING WHEEL IS AT-OR-NEAR CENTERED POSITION. FURTHERMORE, THE VEHICLE DOES NOT SEEM TO BE ABLE TO DRIVE IN A STRAIGHT LINE (WANDERING) ON PAVED ROADS WITHOUT CONSTANT CORRECTION. THESE TWO ISSUES ARE PRESENT AT ALL SPEEDS BUT ARE ESPECIALLY NOTICEABLE AT HIGHWAY SPEEDS. BOTH ISSUES COMPOUND AND MAKE THE VEHICLE UNSAFE TO DRIVE AT HIGHWAY SPEEDS, REQUIRING FREQUENT MICRO-CORRECTIONS ' WHICH ARE HARD TO GET RIGHT BECAUSE OF THE AFOREMENTIONED DEAD ZONE.
Steering, Aug 31, 2018
VEHICLE IS HARD TO STEER AND KEEP IN LANE. THERE SEEMS TO BE A MAJOR SAFETY ISSUE BECAUSE EVEN WITH CONSTANT ATTENTION IT IS ALL OVER THE PLACE. EVEN AT SLOWER SPEEDS OF 30MPH THE EFFECT CAN BE FELT. HIGHER SPEEDS ARE VERY SCARY AND OFTEN PEOPLE BEHIND ME WONDER IF I AM DRIVING DRUNK.
Steering, Aug 30, 2018
THE STEERING WHEEL HAS A LOT OF PLAY, AND FEELS UNSAFE AT HIGHWAY SPEEDS. THE LACK OF FEEL IN THE WHEEL COULD CASE HIGH SPEED LOST OF CONTROL AND IS UNSAFE FOR DRIVING.
Steering, Aug 26, 2018
NEW JEEP WRANGLER JL HAS MORE PLAY IN THE STEERING THAN ANY OTHER VEHICLE I HAVE DRIVEN IN THE PAST 20 YEARS. AT HIGHWAY SPEEDS THERE IS OVER 1 INCH OF PLAY BEFORE THE VEHICLE BEGINS TO TURN. AS A RESULT, ONE TENDS TO OVERCORRECT CAUSING A CHANGE IN DIRECTION WHICH MAKES THE CAR WANDER MORE THAN I BELIEVE TO BE SAFE. STARTED ON DAY OF DELIVERY IN MAY, 2018 AND CONTINUES TO THIS DAY. APPARENTLY NOT ALL WRANGLERS EXPERIENCE THIS, BUT SOME VERY CLEARLY DO. PROBLEM EXISTS AT ALL SPEEDS (IN MOTION) ESPECIALLY AWARE OF IT GOING STRAIGHT ON HIGHWAY.
Steering, Suspension, Aug 25, 2018
STEERING IS EXTREMELY LOOSE AND REQUIRE CONSTANT CORRECTION TO STAY IN A STRAIGHT LINE. THERE'S A HUGE DEAD SPOT IN IT AS WELL, I FEEL LIKE I'M IN A CARTOON DRIVING.
Steering, Aug 24, 2018
STEERING HAS A NOTICEABLE 'DEAD-SPOT' WHILE DRIVING AND REQUIRES LARGE AMOUNTS OF INPUT TO CORRECT NORMAL ROAD DRIFT RESULTING IN AN ALMOST JERKING OR SAWING MOTION OF SEVERAL INCHES IN EACH DIRECTION TO MAKE SMALL CORRECTIONS. THE LARGE AMOUNT OF STEERING INPUT REQUIRED FROM THE DRIVER THEN CAUSES THE VEHICLE TO SWAY LATERALLY ON THE ROAD. THIS BECOMES INCREASINGLY DANGEROUS AS SPEED INCREASES. THE ATTACHED SERVICE REPORT INCORRECTLY STATES THEY WERE 'UNABLE TO DUPLICATE' THE CONDITION IN A LIKE VEHICLE. IN ACTUALITY THE OTHER 2018 JEEP WRANGLER I DROVE EXHIBITED THE SAME BEHAVIOR; REQUIRING LARGER THAN NORMAL INPUTS TO MAKE SMALL CORRECTIONS. I WAS TOLD BY THE SERVICE FOREMAN IT'S JUST INHERENT IN THE DESIGN OF THE WRANGLER.