2018 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,822 owner complaints filed for this model year. This is the highest complaint count among 26 Wrangler model years with reports.
Of the 2018 reports, 22 involved a crash and 25 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
EquipmentApr 23, 2019
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
Campaign 19V320000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 8, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
Campaign 18V786000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
SteeringMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
Campaign 18V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Structure, frame and membersApr 12, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
Campaign 18V231000 on NHTSA.gov
Representative owner complaints: structure
97 reports, newest first. Show all
Steering, Structure, Apr 29, 2021
I PURCHASED THE JEEP WRANGLER AS THE FIRST OWNER IN 2018. I IMMEDIATELY FELT INCONSISTENCIES WITH THE STEERING. THE STEERING FELT LOOSE. AT THE TIME I EXPRESSED MY CONCERN TO THE DEALERSHIP THAT I PURCHASED THE JEEP FROM, I WAS TOLD THAT THERE WAS A RECALL ON MY JEEP FOR THE 'DEATH WOBBLE' AND THAT IT WAS LIKELY THE RESULT OF THAT. THE RECALL WORK WAS COMPLETED WITHIN THE FIRST 12 MONTHS OF PURCHASE. THE RECALL REPAIR DID NOT RESOLVE THE ISSUE. THE STEERING CONTINUED TO FEEL LOOSE AND AS TIME WENT ON BECAME MORE EVIDENT. WHEN DRIVING ON THE EXPRESSWAY ONTO AN EXIT AT 40-50MPH I FOLLOWED THE SLIGHT CURVE AND THE STEERING FELT UNSTABLE AND WANDERED. THE BEST WAY TO DESCRIBE WHAT OCCURRED WOULD BE THAT IT FELT LIKE THE FRAME WAS FALLING OFF THE WHEELS. THIS CONTINUED MORE FREQUENTLY AND LAST WEEK BECAME UNMANAGEABLE. WHILE DRIVING 70MPH DOWN THE EXPRESSWAY, I WAS UNABLE TO MAINTAIN CONTROL OF THE VEHICLE. IT FELT LIKE I WAS DRIVING A BOAT ON WATER. I FELT CONFIDENT THAT THE FRAME OF THE JEEP WAS LEAVING THE WHEELS. AT THIS TIME I NOTICED THAT THE GEARS WERE SLIPPING AS WELL. I MADE AN APPOINTMENT TO HAVE MY TRANSMISSION EXAMINED. THE EARLIEST AVAILABLE APPOINTMENT IS 6 DAYS OUT, SO I DECIDED TO SNEAK UNDER THE JEEP TO SEE IF THERE WAS A TRANSMISSION LEAK. WHAT I OBSERVED WAS SHOCKING TO FIND ON A 2018 VEHICLE AND CONSIDERABLY OVERWHELMING. MY DEGREE IS CRIMINAL SCIENCE, SO FAR FROM HAVING ANY AUTOMATIVE/ENGINEERING EXPERIENCE AND KNOWLEDGE, BUT CONTEXTUAL CLUES ARE EVIDENTIARY CLEAR TO ME. THE FEELING OF THE FRAME BEING DISPLACED FROM THE BODY OF THE VEHICLE IS A PROBABLE RESULT. I HAVE A DEEP CONCERN WITH THE CURRENT CONDITION OF THE WELDING OF THE FRAME AND THE CONDITION OF THE UNDERBODY.
Structure, Apr 28, 2021
POOR QUALITY WELDS ON THE WHOLE FRAME OF MY JEEP. NOT ONLY THAT BUT IT IS A 2 YEAR VEHICLE THAT IS RUSTING AWAY. CALIFORNIA VEHICLE KEEP IN MIND SO RUST SHOULD BE VERY MINIMAL. ALSO THE 5' UCONNECT RADIO FREEZES OFTEN AND SHUTS ON AND OFF.
Power train, Structure, Engine, Mar 13, 2021, fire
WAS DRIVING ON THE FREEWAY WITH MY WIFE AND FIVE YR OLD SON WHEN WE HEARD A LOUD POP UNDERNEATH OUR 2018 JEEP WRANGLER AND INSTANTLY SAW A TRAIL OF SMOKE BEHIND US. WE IMMEDIATELY PULLED OVER TO FIND TRANSMISSION GUILD GUSHING FROM UNDERNEATH WITH TONS OF SMOKE AS WELL. WE WERE HOPING THE SMOKE WAS PROBABLY JUST FROM FLUID ON THE MANIFOLD BUT WE SMALL FLASHES OF FIRE STARTING AT THE TRANSMISSION AND CLUTCH AREA. I QUICKLY GRABBED MY SON SITTING IN BACK AND WE JUMPED OVER THE CONCRETE BARRIER ON THE SIDE AND RAN AWAY FROM THE JEEP AS IT QUICKLY BECAME ENGULFED. IT STILL HAD THE TEMP TAGS HAVING ONLY HAD IT THREE WEEKS. IT WAS A 2018 WITH 15K MILES.
Steering, Structure, Lane departure, Feb 26, 2021
2018 JEEP WRANGLER HAS TERRIFYING STEERING ISSUES. CONSISTENTLY WHILE STEERING A HIGHWAY CURVE AT 40-55 MPH MY JEEP STEERING DISENGAGES AND RESULTS IN AN UNSAFE INABILITY TO MAINTAIN THE STEERING COLUMN. THE STEERING CAN BE DESCRIBED AS LOOSE AND COMMONLY DESCRIBED BY PASSENGERS AS THE UNSETTLING FEELING THAT THE FRAME OF THE VEHICLE IS COMING OFF THE WHEELS. PLEASE LOOK INTO THIS SAFETY ISSUE. I HAVE NOT BEEN INJURED YET BUT IF THIS CONTINUES I DON'T THINK IT WILL REMAIN THAT WAY.
Structure, Feb 26, 2021
MY 2018 JEEP WRANGLER WAS PURCHASED IN JULY 2019 AND THE FIRST WEEK OF OWNING I NOTICED THAT THE BOTTOM OF THE JEEP'S FRAME APPEARED TO BE RUSTY. FIRST OWNER, HAD NOT BEEN THROUGH A MICHIGAN WINTER... YET. RECENTLY THE JEEP STARTED HAVING ISSUES WITH LEAKING COOLANT AND ONCE I GOT UNDER THE VEHICLE, I WAS IN COMPLETE SHOCK WITH THE APPEARANCE OF THE FRAME. IT STILL IS RUSTY BUT THE ENTIRE FRAME LOOKED LIKE A 6TH GRADE ASPIRING ENGINEER DESIGNED THE VEHICLE AND USED PARTS FROM GRANDPAS GARAGE TO CONSTRUCT THE FRAME. THERE HAS GOT TO BE A SERIOUS ISSUE WITH THE FRAME OF 2018 JEEP WRANGLERS.
Power train, Structure, Engine, Nov 8, 2020, fire
I WAS DRIVING ON THE INTERSTATE HIGHWAY WHEN I HEARD A LOUD POP AND SAW AN ARC FLASH AND PULLED TO THE SIDE EMERGENCY LANE. I THEN SAW FLAMES DRIPPING FROM MY JEEP AND THE ENTIRE FRONT END OF THE JEEP WENT UP IN FLAMES AND CAUGHT FIRE.
Structure, Oct 27, 2020
WATER INTRUSION IN PASSENGER COMPARTMENT - DRIVER AND PASSENGER FLOOR AREA.
Power train, Electrical system, Structure, Sep 8, 2020, fire
WHILE MY 16-YEAR-OLD DAUGHTER AND I WERE DRIVING ON THE FL 528/BEACHLINE EXPRESSWAY THE ENTIRE CLUTCH PRESSURE PLATE ASSEMBLY EXPLODED OFF MY VEHICLE. FLUIDS DRAINED AND IGNITED. THE ENTIRE VEHICLE WAS BURNED TO ASHES. THE FULL ACCIDENT INVESTIGATION REPORT IS INCLUDED IN THE UPLOAD.
Suspension, Structure, Aug 19, 2020
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE FRAME WELDS ON THE VEHICLE WAS RUSTED THROUGHOUT THE SUBFRAME OF THE VEHICLE. ADDITIONALLY, SOME WELDS WERE NOT COMPLETED AND NOT CONNECTED TO THE JOINTS. THE VEHICLE WAS TAKEN TO JOHNSON DODGE CHRYSLER JEEP RAM DEALER (481 US-46, BUDD LAKE, NJ 07828), AND AN INSPECTED. THE MECHANIC INFORMED THE CONTACT THAT THERE WAS NO ISSUES WITH THE VEHICLE. THE MANUFACTURER WAS MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,000.
Steering, Structure, Jun 18, 2020
RUST ON THE FRAME (MAINLY THE WELDS) AND HUBS. THE DOORS LEAK ON DRIVERS AND PASSENGERS FLOOR WHEN OPENED DURING RAIN. STEERING HAS PLAY WHEN GOING THROUGH TURNS WHILE MAINTAINING HIGHWAY SPEEDS. *TR
Structure, Apr 26, 2020
A SIGNIFICANT AMOUNT OF FRAME WELDS ARE RUSTING LESS THAN 1 YEAR AFTER PURCHASE.
Suspension, Structure, Feb 14, 2020
BODY: WATER LEAK FROM HARDTOP (RIGHT FRONT PASSENGER) AND (FRONT CENTER - WHERE HARDTOP MEETS WINDSHIELD PILLAR). MULTIPLE ATTEMPTS TO CORRECT (REPLACED ALL SEALS) AND THERE IS STILL A LEAK FROM FRONT CENTER (WHERE HARDTOP MEETS WINDSHIELD PILLAR). SUSPENSION: LOUD 'CLUNK' OR 'THUMP' COMING FROM REAR WHEN ACCELERATING FROM BOTH A DEAD STOP AND WHILE MOVING AT LESS THAN (5) MPH AND ACCELERATING.
Steering, Electrical system, Structure, Jan 23, 2020
WELD QUALITY ON FRAME ARE VERY QUESTIONABLE. WHEN MY JEEP TWISTS WHILE OFF-ROADING, IT SOUNDS LIKE IT WANTS TO TEAR ITSELF APART AND THE DOORS DONT WANT TO SHUT CLOSE WHEN THE VEHICLE IS FULLY FLEXED. THIS DOESN'T HAPPEN TO THE NEWER 2019+ MODELS WITH OBVIOUS BETTER WELDS ON FRAME. IT GETS ANNOYING WITH ALL THE CRUNCHING NOISE THE BODY MAKES WHEN I DRIVE ON UNEVEN ROADS. AGAIN, NOT SEEN ON NEWER MODELS. ALSO, THE STEERING STABILIZER WAS REPLACED AND STILL MY STEERING WHEEL START SHAKING WHEN I DRIVE ON UNEVEN ROADS. I HAVE TAKEN MY JEEP TO THE DEALER 4 TIMES COMPLAINING ABOUT THE RADIO AND IT KEEPS SHUTTING OFF AND VOLUME FREEZING.
Structure, Jan 20, 2020
WHILE INSPECTING THE VEHICLE I NOTICED SEVERAL (MANY) WELDS ON THE FRAME OF THE VEHICLE THAT WAS VERY POOR. HOWEVER, IN ADDITION TO POOR WELD QUALITY, I NOTICED SEVERAL WELDS THAT WERE POORLY PAINTED/TREATED AND RAW METAL AND RUST ARE VISIBLE TO THE NAKED EYE. HAVING CONTACTED THE DEALERSHIPS IN THE AREA NO ONE WILL RETURN MY CALLS. I WILL BE PERSONALLY TREATING THE AREAS AND REPAINTING TO AVOID WORSENING CONDITION.
Suspension, Structure, Jan 9, 2020
NOTHING HAPPENED PER SAY. SAW A NEWS STORY REGARDING THE INVESTIGATION INTO JEEP FOR POOR WORKMANSHIP ON FRAME WELDS. HAD MY JEEP LOOKED AT AND REALIZED MINE HAS FAULTY FRAME WELDS, AS WELL. SEE ATTACHED PHOTOS.
Steering, Suspension, Structure, Dec 15, 2019
HEAVY AMOUNT OF RUST THROUGHOUT THE BOTTOM OF THE VEHICLE. RUST IS LOCATED ON FRAME WELDS, SUSPENSION CONNECTION BRACKETS, AND AXEL COMPONENTS. PHOTOS WERE TAKEN 10 DAYS AFTER PURCHASING FROM THE DEALERSHIP. I TOOK THE JEEP BACK AND ASKED THEM TO MAKE SURE EVERYTHING WAS SAFE. THE DEALERSHIP LOOKED AT ME LIKE I WAS CRAZY AND SAID YEP THAT IS NORMAL TO HAVE RUST. I ASKED IT IS NORMAL TO HAVE THIS MUCH RUST ON A BRAND NEW CAR. THAT IS CRAZY. THE STEERING JERKS TO THE RIGHT AND LEFT CONSTANTLY AND YOU ARE ALWAYS HAVING TO FIGHT IT TO STAY IN A STRAIGHT LINE. I HAVE READ FROM OTHER REPORT THAT THIS HAS BECOME A COMMON PROBLEM FOR THIS MODEL YEAR. I HOPE THIS ISSUE WILL BE RESOLVED. I BOUGHT MY CAR ON 06/29/2019. THE PHOTOS THAT ARE ATTACHED FOR YOUR REVIEW WERE TAKEN ON 07/11/2019 THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Structure, Other or unspecified, Dec 7, 2019
BACK IN OCTOBER 2019, I RENTED A NEW JEEP WRANGLER FROM ENTERPRISE FOR A TRIP TO CHICAGO FOR WORK. WHILE BOTH TRAVELING TO AND FROM CHICAGO, I HAD TWO INSTANCES WHILE TRAVELING ON ROUTE 80 IN OHIO, WHERE I WENT OVER SMALL BUMPS, AND THIS CAUSED THE VEHICLE TO SHAKE VIOLENTLY. ON THE RETURN TRIP HOME, I ACTUALLY HAD TO PULL OFF THE SIDE OF THE HIGHWAY AND SLOW DOWN TO APPROXIMATELY 25 MILES PER HOUR TO GET THE SHAKING TO STOP. WHEN RETURNING THE VEHICLE TO ENTERPRISE, I INFORMED THEM OF WHAT HAPPENED. THEY THEN STATED THEY GET A LOT OF COMPLAINTS ABOUT THE WRNAGLER AND WOULD TAKE SOME MONEY OFF OF MY BILL. I TOLD THEM THEY DON'T UNDERSTAND, AND THAT THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE AND THAT MY WIFE HAS THE SAME VEHICLE AND IF THIS HAPPENED IN HER CAR, I WOULD NOT ALLOW HER TO DRIVE IT. FAST FORWARD TO THE NIGHT OF 12/6/2019. WHILE TRAVELING TO MY WIFE'S CHRISTMAS PARTY (IN HER 2018 JEEP WRANGLER) ON ROUTE 680 NORTHBOUND AT 60 MPH, I HIT A SMALL BUMP IN THE ROAD. THE STEERING WHEEL ALONG WITH THE REST OF THE VEHICLE STARTED TO SHAKE VIOLENTLY. WE THEN HAD TO SLOW DOWN IN ORDER TO GET THIS SHAKING TO STOP. I LOOKED OVER AT HER AND SAID THAT THIS CAN IN NO WAY BE NORMAL. SHE THEN INFORMED ME THAT THIS HAS HAPPENED TO HER A FEW TIMES AS WELL. THERE IS NO WAY THIS CANNOT BE A SAFETY ISSUE, AND I DEFINITELY DO NOT WANT MY WIFE DRIVING THIS CAR.
Structure, Dec 2, 2019
VEHICLE FRAME HAS SEVERAL LOCATIONS WITH POOR WELDS. SPECIFICALLY, EXCESSIVE WELD SPLASH AND POROUS WELDS SIMILAR IN APPEARANCE TO OTHER OWNERS OF 2018 MODEL YEAR JEEP WRANGLER VEHICLES.
Steering, Structure, Nov 10, 2019
WHILE DRIVING ABOVE 60MPH IF I RUN OVER A POT HOLE OR A BRIDGE EXPANSION JOINT I LOSE MY STEERING .IF I DON'T SLOW DOWN TO 30MPH QUICKLY I WILL NOT HAVE CONTROL. THE PART THAT CONCERNS ME IS THAT I ALREADY WAS SERVICED FOR THE STEERING RECALL .
Structure, Oct 22, 2019
THERE IS AN OPEN INVESTIGATION TO THE QUALITY AND SAFETY OF THE WELDS ON THE 2018 JEEP WRANGLER JL. I HAVE A 2018 JEEP WRANGLER WHICH IS AN EXAMPLE OF THIS POOR WELDING TO ADD TO YOUR INVESTIGATION. SEE ATTACHED EXAMPLE AS ONE OF THE EXAMPLES OF THE WELDING ON MY JEEP FRAME.
Structure, Oct 4, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT DISCOVERED SEVERAL CRACKS IN THE UNDERCARRIAGE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE FRAME WAS POORLY WELDED AND THE METAL IS CONTAMINATED. THE CONTACT SPOKE WITH STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, 925-479-9090) AND PLEADED WITH THE DEALER TO EITHER CANCEL HIS CONTRACT WITH THE VEHICLE OR ALLOW HIM TO TRADE IN THE VEHICLE FOR ANOTHER ONE. THE DEALER REFUSED HIS REQUEST AND OFFERED NO FURTHER ASSISTANCE. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HIM BACK. THE CONTACT HAD YET TO HEAR BACK FROM THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 4,000. *DT *DT*JB
Steering, Electrical system, Structure, Sep 29, 2019
STEERING WONDERS AND IS UNRESPONSIVE AT HIGHWAY SPEEDS REQUIRING CONSTANT CORRECTION. THIS PROBLEM HAS NOTHING TO DO WITH THE DAMPER OR TRACK BAR, AS I HAVE HAD THESE REPLACED, YET THE PROBLEM PERSISTS (9/29/2019). I ALSO, HAD THE BCM BODY CONTROL MODULE FAIL (7/11/2019) WHILE IN MOTION WHICH CAUSED THE STEERING TO LOCKUP AND THE JEEP NOT RESPOND (THANKFULLY THIS WAS A LOW SPEED INCIDENT).
Suspension, Structure, Sep 29, 2019
BOUGHT A 2018 JEEP JLU NEW. HAD IT FOR ONLY 5 MONTHS AND ALL OF THE WELDS ON THE FRAME AND AXLES AND OTHER COMPONENTS HAVE RUSTED. HAS ONLY BEEN DRIVEN ON THE ROAD AND NEVER SEEN ITS FIRST WINTER
Structure, Sep 26, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE WELDING ON THE FRONT PASSENGER FLOOR WAS CORRODED, FRACTURED, AND EMITTED A NOISE FROM UNDERNEATH. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.
Steering, Structure, Sep 23, 2019
EXCESSIVELY LOOSE STEERING/EXCESSIVE PLAY IN STEERING/DEAD SPOT IN STEERING. 1.5 TO 2 INCHES FROM CENTER IN EITHER DIRECTION IN WHICH STEERING WHEEL DOES NOT ENGAGE TIRES. STEERING JERKS AND HYPER CORRECTS WHEN IT DOES ENGAGE. BECOMES WORSE AT HIGHWAY SPEED. DANGEROUS AT HIGHWAY SPEED. EXCESSIVE WANDERING, DOES NOT TRACK STRAIGHT, AT SLOW SPEED STEERING PULLS IN EITHER DIRECTION AS THOUGH IT NEEDS ALIGNMENT. BAD WELDS, VARIOUS LOCATIONS. PURCHASED VEHICLE IN APRIL 2019. ISSUE HAS BEEN PRESENT SINCE PURCHASE. HAVE HAD IT AT DEALERSHIP 5 TIMES. WE HAVE A 2019 JL RUBICON THAT DOES NOT DO IT. I HAVE ALSO DRIVEN OTHER 2 DOOR 2018'S THAT DO NOT HAVE THE ISSUE AND OTHER 2018'S THAT DO HAVE THE ISSUE. CHRYSLER CURRENTLY INVOLVED. I HAVE VIDEO AND DEALERSHIP/CHRYSLER RECORDS.