2018 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,822 owner complaints filed for this model year. This is the highest complaint count among 26 Wrangler model years with reports.
Of the 2018 reports, 22 involved a crash and 25 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
EquipmentApr 23, 2019
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
Campaign 19V320000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 8, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
Campaign 18V786000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
SteeringMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
Campaign 18V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Structure, frame and membersApr 12, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
Campaign 18V231000 on NHTSA.gov
Representative owner complaints: structure
97 reports, newest first. Show all
Steering, Structure, Sep 22, 2019
MULTIPLE SUB FRAME WELDS ARE INCOMPLETE OR NOT DONE PROPERLY. SEE PHOTOS.
Power train, Structure, Engine, Sep 21, 2019, fire
MY FIVE WEEK OLD MANUAL JEEP WRANGLER JL WITH APPROXIMATELY 1500 MILES ON IT WAS IN MOTION TRAVELLING WESTBOUND ON A 55 MPH ROAD WHEN THE INCIDENT OCCURRED. THE JEEP HAD BEEN IN MOTION FOR APPROXIMATELY 1/4 OF A MILE WHEN IT WAS SHIFTED INTO THIRD GEAR AND PART OF THE TRANSMISSION FELL OFF OF THE VEHICLE. WHEN SHIFTED INTO 4TH GEAR, AGAIN MORE PARTS FELL FROM BENEATH THE JEEP. IMMEDIATELY FOLLOWING THE GEAR CHANGE THE LIGHTS ON THE DASH ALL LIT UP AND BLACK SMOKE AND FLAMES WERE SEEN SIMULTANEOUSLY ON THE FRONT PASSENGER SIDE OF THE VEHICLE. THE JEEP WAS IMMEDIATELY PULLED OVER AND STOPPED ON THE SIDE OF THE ROAD WHERE 911 WAS CALLED. THE FIREFIGHTERS FOUND PIECES OF THE TRANSMISSION HUNDREDS OF YARDS FROM WHERE THE VEHICLE BECAME ENGULFED IN FLAMES.
Structure, Sep 20, 2019
FILED COMPLAINT WITH FCA REGARDING POOR FRAME WELDS. I AM A CERTIFIED WELDING INSPECTOR AND REGISTERED PROFESSIONAL ENGINEER, AND THE WELDS WERE ATROCIOUS. MANY WELDS WITH POROSITY, LINEAR POROSITY, AND CLUSTER POROSITY. ALSO WELDS MISALIGNED AND WITH POOR PLACEMENT. AFTER MONTHS OF DELAYS (ORIGINAL COMPLAINT IN FEBRUARY) THEY SENT A WELDING INSPECTOR (STATED FROM THE FRAME MANUFACTURER) TO INSPECT AND WELD ON THE FRAME. DIDN'T GRIND OUT OLD WELDS. JUST WELDED OVER THE TOP OF OLD WELDS. LOOKED EVEN WORSE. POOR WELD PROFILES. WAS TOLD THERE IS NOTHING ELSE THEY COULD DO, AND WAS TOLD I WAS STUCK WITH IT OR I COULD GO TO ARBITRATION. THEN FCA DECIDED TO WOULD OFFER ME A TRADE CERTIFICATE OF $4000. I FELT LIKE THIS WAS TO SHUT ME UP, BUT IT WAS THE ONLY COMPENSATION I WOULD RECEIVE. I TRIED TO GET THEM TO LEMON IT, BUT THEY TOLD ME IT DIDN'T QUALIFY AND JUST GAVE ME THE RUNAROUND. SAW AN ARTICLE ABOUT REPORTING TO THE NHTSA. DIDN'T EVEN KNOW THIS WAS AN OPTION. I WISH SOMEONE COULD MAKE THEM OWN UP TO THE FACT THAT THEY PRODUCED AN IMPROPERLY MANUFACTURED VEHICLE, POTENTIALLY VERY UNSAFE LONG TERM. MARKED OVER 40 SPOTS ON MY FRAME (WHAT I COULD EASILY SEE). THEY WELDED OVER 4 SPOTS. I'M AFRAID IF I DON'T TAKE THEIR TRADE OFFER I WILL GET NOTHING.
Steering, Structure, Wheels, Sep 20, 2019, crash
WHILE EXITING A DRIVE THRU, I NEEDED TO MAKE A LEFT HAND TURN. AS I WAS IN MOTION TO MAKE THAT LEFT HAND TURN, THE STEERING LOCKED UP & IT SENT ME CRASHING STRAIGHT INTO A METAL POLE, WHICH JUST HAPPENED TO BE FOR THE PEDESTRIAN CROSSING. THANKFULLY THERE WERE NO PEDESTRIANS AROUND THAT WERE PUT IN HARMS WAY. HOWEVER, MY 2018 JEEP WRANGLER JL WAS NOT SO LUCKY. CURRENTLY WE ARE BEING ESTIMATED AROUND $8,000 - $15,000 IN DAMAGE BUT THAT IS NOT FINAL YET.
Structure, Sep 11, 2019
RUST BUBBLING UP UNDER PAINT AROUND FOR HINGES. THE RUST IS ONLY EVIDENT ON THE TOP HINGES OF BOTH DOORS (VEHICLE ONLY HAS TWO DOORS). THE DEALERSHIP REFUSED TO FIX IT AND CALLED IT A PAINT IMPERFECTION. HOWEVER THE RUST SPOT IS INCREASING IN SIZE AND NEW SPOTS ARE DEVELOPING. THERE IS NO DAMAGE TO THE PAINT (I.E. CHIPS, SCRATCHES) THAT WOULD EXPLAIN THE RUST. IT SEEMS TO HAVE COME FROM THE FACTORY/ MANUFACTURER.
Steering, Electrical system, Structure, Aug 10, 2019
MY JEEP RUBICON JL FLOATS OR DRIFTS AS I AM DRIVING IT. IT MAKES FOR A HARD DRIVE ON LONG DRIVES AND I MUST LOOK LIKE I AM DRIVING DRUNK TO OTHERS ON THE ROAD. IT IS EVEN WORSE IN WIND AND IT'S WINDY A LOT WHERE I LIVE. IT WAS VERY SCARY TO DRIVE AT FIRST. I DO NOT LIKE IT OR FEEL IT IS SAFE AT ALL. HAVING NEVER OWNED A JEEP I THOUGHT IT WAS JUST ME OR THAT THE TIRES NEEDED TO BE WORN DOWN A BIT. THE PROBLEM REMAINS. WHILE LISTENING TO FM/AM STATIONS THE VOLUME IS WACKY GOING LOW AND HIGH MAKING FOR LOUSY LISTENING. WHEN THE AC COMES ON ON THE HIGHER SETTING MY JEEP SOUNDS LIKE I AM GETTING READY FOR LIFT OFF. VERY LOUD. ONE LEVER ON MY SEAT NEAR THE HEADREST THAT CONTROLS THE ABILITY FOR A PASSENGER TO GET IN MY TWO DOOR ALMOST IMMEDIATELY BECAME DETACHED AND I DON'T EVEN HAVE MY BACK SEAT IN A LOT SO IT DOESN'T GET USED A LOT. I HAVE AN AUTOMATIC AND IT DOES NOT SHIFT SMOOTHLY. TODAY I PULLED OUT OF A PARKING SPOT AND MY JEEP SURGED FORWARD FASTER THAN IT SHOULD HAVE AND IT OFTEN SHIFTS POORLY FROM PARK INTO DRIVE AND REVERSE. THE SENSOR OR HEATER ELECTRIC WIRE ON THE INSIDE OF THE TAILGATE WINDOW DETACHED.
Structure, Jul 30, 2019
THE REDESIGN OF THE 2018 JEEP WRANGLER (JL) INCLUDES AN UNSAFE DESIGN OF THE FREEDOM TOP. WHEN THE FRONT FREEDOM PANELS ARE REMOVED, THE EDGES OF THE BACK PANEL EXTEND ACROSS THE FRONT OF THE SOUND BAR AND ARE NOT FINISHED WITH ANY TRIM, WHICH LEAVES A SHARP EXPOSED FIBERGLASS EDGE TO DRIVERS AND PASSENGERS INSIDE THE VEHICLE. MY HUSBAND WAS DRIVING THE VEHICLE ON THE HIGHWAY WITH THE FRONT FREEDOM PANELS REMOVED IN THE MANNER INSTRUCTED BY THE DEALERSHIP AND BY MOPAR VIA THEIR YOUTUBE TUTORIALS. WHEN HE EXTENDED HIS HAND UPWARD TO REACH FOR HIS HAT, THE EXPOSED EDGE OF THE BACK PANEL OF THE FREEDOM TOP CUT HIS HAND DEEPLY ENOUGH TO SEVER A NERVE AND AN ARTERY, REQUIRING EMERGENCY CARE AND SURGERY. THIS OCCURRED WITHIN 24 HOURS OF PURCHASING THE VEHICLE. THE NEWER 2019 MODEL APPEARS TO HAVE ADDED PLASTIC TRIM TO CORRECT THIS ISSUE, HOWEVER THIS UNREASONABLY UNSAFE CONDITION SHOULD BE ADDRESSED FOR ALL OF THE 2018 JL MODELS AS WELL. *DT *DT*JB *DT *TR *DT *DT *TR
Electrical system, Structure, Jul 26, 2019
THE FRAMES WELDS HAVE POROSITY, LACK OF PENETRATION, SPLATTER, TOO MUCH SILICA. ALSO THE PAINT AROUND THE WELDS ARE CHIPPING, EXPOSING THE METAL. THERE IS RUST STARTING TO FORM INSIDE THE FRAME RAILS. I WANT TO POINT OUT THAT THIS VEHICLE HAS NEVER DRIVEN NEAR SALT AND ONLY HAS LESS THAN 8000 MILES. ALSO. RARELY, THE RADIO TURNS ON BY ITSELF WHILE THE CAR IS OFF.
Structure, Jul 16, 2019
VIOLENT HOOD FLUTTER, THOUGHT IT WAS GOING TO BREAK LATCHES/ SWING UP INTO WINDSHIELD JUNE 2018 LESS THAN A MONTH AFTER BUYING THE JEEP (WILLY'S W PACKAGE) I TOOK IT FROM SOUTH FLORIDA ON MY WAY TO NASHVILLE FOR A NEW JOB. HOOD FLUTTER ALL THE WAY AT 60-70MPH ON A HIGHWAY. A WEEK LATER I REPLACED THE HOOD LATCHES WITH AFTER MARKET ONES AND HAVEN'T HAD A PROBLEM SINCE.
Structure, Jun 25, 2019
FRAME WELDS HAVE POROSITY, LACK OF PENETRATION AND RUST.
Structure, Jun 11, 2019
THE FRAME WELDS ON SOME OF THE WRANGLERS ARE OUTSIDE OF THE ACCEPTABLE QUALITY. THERE ARE A PLETHORA OF PORES, CRACKS, INCOMPLETE WELDS, AND SLAG. I HAVE ATTACHED MULTIPLE IMAGES OF MY JEEPS WELD ISSUES. NOTICE HOW SEVERE THE WELDS ARE. THERE IS ONE SPECIFIC ONE WITH A TON OF PORES AND CRACKS ON THE FRAME RAIL JUST BEHIND THE FRONT WHEEL. IF I WERE TO FULLY ARTICULATE, THE FRAME WOULD LIKE FAIL CATASTROPHICALLY. THESE JEEPS SHOULD BE BOUGHT BACK AND REPLACED IN ORDER TO PREVENT CATASTROPHIC FAILURES.
Structure, May 31, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. UPON RESEARCHING THE NHTSA.GOV WEBSITE, THE CONTACT NOTICED NHTSA ACTION NUMBER: DP18004. THE CONTACT STATED THAT THE FRAME WELD HAD POROSITY SPOTS AND DISCOLORATION AND WAS EXPERIENCING THE SAME FAILURES LISTED IN THE ACTION NUMBER. THE CONTACT CALLED PREMIER CHRYSLER DODGE JEEP RAM OF BUENA PARK (LOCATED AT 7301 ARTESIA BLVD, BUENA PARK, CA 90621) AND NOTIFIED THEM OF THE FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000.
Steering, Suspension, Structure, Mar 3, 2019
I HAVE A JEEP WRANGLER UNLIMITED JL SPORT PURCHASED IN JUNE OF 2018. JUST RECENTLY EVERY TIME I GET ABOVE 60-65 MPH I GET A MASSIVE AMOUNT OF VIBRATION ALSO KNOWN AS 'DEATH WOBBLE' THIS IS HAPPENING AT HIGHWAY SPEEDS AND CAN START EVEN IF I DONT HIT A BUMP OR POTHOLE. THE ONLY WAY TO GET OUT OF IT IS TO BRAKE HARD TO SLOW THE VEHICLE DOWN TO STOP IT. HAS POSSED A SAFETY HAZARD TO ME BECAUSE IT MAKES ME LOOSE CONTROL OF THE VEHICLE AS I CANT TURN OUT TO MOVE MY VEHICLE TO THE SIDE OF THE ROAD. THE DEATH WOBBLE IS CAUSED BY A COMBINATION OF ITEMS AND THIS SHOULD BE INVESTIGATED TO SEE WETHER A SAFETY NOTICE IS NEEDED.
Steering, Structure, Feb 4, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. SHORTLY AFTER OWNING THE VEHICLE, IT EXPERIENCED THE "DEATH WOBBLE". HEMET CHRYSLER DODGE JEEP RAM (240 CARRIAGE CIR, HEMET, CA 92545, (951) 225-4217)INDICATED THAT THIS WAS A NORMAL CONDITION AND TEST DROVE THE VEHICLE MORE THAN ONCE. THE VEHICLE WAS SUPPOSED TO BE REPAIRED PER NHTSA CAMPAIGN NUMBER: 18V675000 (STRUCTURE), BUT THE DEALER COULD NOT LOCATE A FAILURE AND DECLINED THE REPAIR. THE CONTACT LATER RECEIVED ANOTHER NOTICE FOR THE SAME RECALL CAMPAIGN. THE DEALER INDICATED THAT THEY WERE WAITING FOR THE MANUFACTURER'S GUIDELINES TO SERVICE THE VEHICLE. THE CONTACT HAD BEEN WAITING FOR THE REPAIR FOR WEEKS. THE CONTACT WAS PROVIDED A LOANER VEHICLE. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.
Structure, Dec 13, 2018
FRAME WELD DEFICIENCIES ON 2018 JL JEEP WRANGLER RUBICON 4DR BUILT 01/31/18 SUMMARY A DEFECT PETITION WAS RECEIVED BY THE OFFICE OF DEFECTS INVESTIGATION (ODI) REQUESTING A FORMAL INVESTIGATION OF MODEL YEAR 2018JL JEEP WRANGLER VEHICLES FOR THE EXISTENCE OF WELD RELATED SAFETY DEFECTS LOCATED ON THE VEHICLE FRAME. THE PETITIONER ALLEGES WIDESPREAD WELD DEFECTS ACROSS "NEARLY ALL" 2018 JEEP WRANGLER (SPECIFICALLY JL FAMILY CODE) VEHICLE FRAMES. THE PETITION DESCRIBES A BROAD LIST OF FRAME WELD DEFICIENCIES, INCLUDING POROUS WELDS, EXCESSIVE SLAG, LACK OF WELD PENETRATION, OVER PENETRATION OF WELDS, OVERWELD OR WELD DRIP, AND WELD SPLASH. THE WELD DEFECTS ARE ALLEGEDLY LOCATED AT A VARIETY OF LOCATIONS ON THE FRAME ASSEMBLY INCLUDING THE TRACK BAR BRACKET WELDS THAT HAVE BROKEN AND RESULTED IN STEERING CONCERNS (SEE NHTSA SAFETY RECALL 18V-675). THE PETITIONER ALLEGES THAT THE EXISTENCE OF THE DESCRIBED WELD DEFECTS COULD RESULT IN "CATASTROPHIC FAILURE." THIS DEFECT PETITION HAS BEEN OPENED TO EVALUATE THE ISSUE AND DETERMINE WHETHER TO GRANT OR DENY THE PETITIONER'S REQUEST. THE COMPLAINTS (VOQ REPORTS) CITED ABOVE CAN BE REVIEWED AT NHTSA.GOV UNDER THE FOLLOWING REFERENCE (ODI) NUMBERS: 11140057, 11076098. NOTE: WE HAVE THE SAME ISSUE! WE OPENED 2 FCA CASES # 35210825 09/25/18) AND # 7245792 ON 10/22/18 (ALL ARE WITH THE FCA PREMIUM PREMIER TEAM CASE MANAGER. THE DEALERSHIP HAS NOT FOLLOWED UP - WE ESCALATED AND THEY ARE TO SCHEDULE A FCA REP TO COME TO THE DEALERSHIP. NO RESPONSE FROM DEALERSHIP SINCE 11/27/18 AFTER MUTIPLE PHONE CALLS OR E-MAILS. WILL HAVE TO SHOW UP IN PERSON AGAIN. UNBELIEVABLE IN 2018 - THERE IS NO QUALITY CONTROL ON THE MOST IMPORTANT PART OF THE VEHICLE - THE FRAME. NO OTHER REPUTABLE MANUFACTURER WOULD ALLOW THIS - JEEP NEEDS TO CORRECT, REFUND (BUY BACK THE VEHICLES) , OR REPLACE WITH NEW ONES CORRECTLY MANUFACTURED.
Structure, Dec 3, 2018
TRAVELING ABOUT 60 MPH ON A RURAL TWO LANE ROAD A TRUCK APPROACHING FROM OPPOSITE DIRECTION PUSHED WIND INTO FRONT OF THE JEEP CAUSING HOOD TO FLUTTER UP APPROX ONE INCH. STARTLING ME DRIVING.
Structure, Nov 21, 2018
VEHICLE HAS VERY UNSAFE WELDS AT NUMEROUS LOCATIONS ON FRAME. MOST ALL WELDING POINTS SHOW SLAG, POROSITY, SPLATTER WITH SOME ACTUALLY NOT EVEN COMPLETE. I DO NOT FEEL SAFE DRIVING THIS JEEP AND REFUSE TO LET ANYONE OTHER THAN MYSELF RIDE IN OR DRIVE IT. WHILE FCA (JEEP) HAS ISSUED A RECALL ADDRESSING POOR WELDS AT THE TRACK BAR MOUNTING BRACKET LOCATION ON A LIMITED NUMBER OF 2018-2019 JEEP WRANGLER'S (MINE WAS NOT INVOLVED, EVEN THOUGH THE WELDS ARE INSUFFICIENT), THEY NEED TO FURTHER ADDRESS THE ALL OF THE WELDING DEFICIENCIES LOCATED THROUGHOUT THIS VEHICLES FRAME. I PRAY THE NHTSA TAKES MY (AS WELL AS OTHERS I'M SURE) COMPLAINT(S) REGARDING THIS ISSUE IN ALL SERIOUSNESS AND INVESTIGATES FURTHER BEFORE PEOPLE START GETTING HURT OR EVEN KILLED. THANK YOU.
Steering, Power train, Structure, Oct 31, 2018
1. THE STEERING WHEEL IS LOOSE AND VEHICLE WANDERS OFF OF THE ROAD AT >45 MPH SPEED. UNABLE TO KEEP VEHICLE ON TRAFFIC LANE. 2. THE VEHICLE STOPPED ON CITY STREET WHILE TRAVELING AT 22 MPH SPEED. CHECK ENGINE LIGHT ON AND THE TRANSMISSION LOCKED. 3. LOW BATTERY VOLTAGE (12.7V) READING WHILE RUNNING AND AT STATIONARY. *DT*JB *DT*JB
Structure, Oct 29, 2018
BRAND NEW 2018 JEEP WRANGLER JLU, ONLY 400 MILE, DUE TO THE RECENT RECALL ON THE TRACK BARD WELD ISSUE, I WENT OVER THE VEHICLE AND INSPECTED THE WELDS ON OTHER AREAS OF MY VEHICLE AND NOTICE THAT THE WELDING ON THE REAR LOWER CONTROL ARM BRACKET WAS NOT PROPERLY WELDED. THE WELD WAS MOSTLY ON THE FRAME RATHER THAN ON THE SEAM BETWEEN THE FRAME AND THE CONTROL ARM BRACKET, BY COMPARING THE DRIVER SIDE REAR LOWER CONTROL ARM BRACKET, IT WAS CLEARLY APPARENT THAT THERE WAS A WELDING ERROR. ADDITIONALLY, (REFER TO ATTACHED PDF DOCUMENT) THE ROBOTIC WELDER NOT ONLY MISSED THE SEAM BUT STOPPED WELDING AFTER ABOUT 1.5" (UP TO THE WHITE LINE MARKED BY QC) THE A PERSON WELDED FROM RIGHT TO LEFT (UP TO THE WHITE LINE WHERE THE ROBOT STOPPED) BUT ALSO MISSED THE SEAM AND WELDED MOSTLY ON THE FRAME. CHRYSLER HAD TO HAVE KNOWN ABOUT THE ISSUE BECAUSE A PERSON DID WELD WHERE THE ROBOT STOPPED. HOWEVER, THE IMPROPER WELDING WAS PERFORMED AND THIS ISSUE CAN POTENTIALLY CAUSE A FATAL ACCIDENT BEING THAT THIS VEHICLE IS A OFF-ROAD CAPABLE VEHICLE AND UNLIKE REGULAR VEHICLE, THIS VEHICLE WILL MORE LIKELY BE USED IN EXTREME CONDITIONS FURTHER PLACING STRESS ON THE IMPROPERLLY WELDED COMPONENTS.
Structure, Oct 24, 2018
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT STATED THAT THE SUBFRAME WELDING WAS RUSTED, CORRODED, MISALIGNED, AND DID NOT MEET THE MANUFACTURER'S SPECIFICATIONS RELATED TO SPACING. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER (BENNETT JEEP, 149 HWY 40 EAST, KINGSLAND, GA) TO BE DIAGNOSED, BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED, BUT NO SOLUTION WAS OFFERED. THE FAILURE MILEAGE WAS 5,000.
Structure, Engine, Oct 23, 2018
2018 JEEP JL (ALL WHITE) HAS PAINT TURNING YELLOW FROM EXCESS HEAT IN THE ENGINE AREA. JEEP HAS LESS THAN 300 MILES ON IT. AREAS AFFECTED INCLUDE FRONT GRILL, RIGHT FRONT FENDER. PRIMARILY ON DRIVER'S SIDE. NOT AN ISOLATED INCIDENT - SEE HTTPS://WWW.JLWRANGLERFORUMS.COM/FORUM/THREADS/BRIGHT-WHITE-GRILLE-TURNING-YELLOW.6394/ .
Structure, Oct 17, 2018
ON 9-26-18 I PURCHASED A NEW 2018 JEEP WRANGLER RUBICON. A FRIEND OF MINE TOLD ME TO DO A DATA SEARCH FOR AN UPCOMING RECALL CONCERNING THE FRONT TRACK BAR BRACKET. I SEE THAT 18V-675 DATED 9-28-18 WAS ISSUED. FCA RECALL #UA5. MINE IS ONE OF THE RECALLED JEEPS. HOWEVER, I PROCEEDED TO INSPECT THE TRACK BAR WELDING AND IDENTIFY WHAT THE PROBLEM IS AND CHECK FOR SEPARATED WELDS NO WELDS, ETC. WHILE UNDER THE JEEP I DISCOVERED OTHER ISSUES THAT WILL CAUSE FUTURE SIGNIFICANT SAFETY ISSUES WITH THE VEHICLE. SUCH AS FRAME FAILURE OR OTHER COMPONENTS ATTACHED TO THE FRAME FAILING DUE TO POOR WELDING TECHNIQUES AS WELL AS PREMATURE CORROSION. THESE POTENTIAL FAILURES MAY RESULT IN SIGNIFICANT INJURIES TO THE OCCUPANT(S) OF THE VEHICLE. ON THE FRAME, MANY WELDS APPEAR TO BE INFERIOR, SUCH AS PERFORATED WELDS, MISSING WELDS, WELDS THAT ARE NOT COMPLETE LEAVING GAPS BETWEEN THE EDGES OF THE FRAME. ADDITIONALLY, IN MANY AREAS OF THE FRAME, THE PAINT HAS FLAKED OFF OF THE WELDS AND IS NOW STARTING TO RUST. I HAVE HAD THIS VEHICLE FOR 3 WEEKS WITH 500 MILES ON IT. IT HAS BEEN STREET DRIVEN ONLY. WITH THE CURRENT RECALL FOR THE TRACK BAR, THE DEALER ADVISED NOT TO TAKE IT OFF ROAD. ON 10-17-18 I EMAILED PICTURES TO THE DEALER AS WELL AS PAID THEM A VISIT. I HAVE SUPPLIED THE DEALER WITH PICTURES AND HAVE AN APPOINTMENT ON 11-6-18 FOR THEM TO LOOK AT IT. I AM EXTREMELY CONCERNED THAT THE DEALER MAY ATTEMPT TO WELD THESE AREAS. AND THAT IF ATTEMPTED, WOULD ONLY BLISTER OFF ANY PAINT ON THE INSIDE OF THE FRAME THAT COULD NOT BE SEEN OR PRIMED AND REPAINTED PROPERLY. AS THIS IS A BOX FRAME AND I BELIEVE IT HAS TO BE DIPPED TO BE PRIMED AND PAINTED ON THE INNER SIDE OF THE FRAME. ANY OTHER METHOD THAT MAY BE UTILIZED WOULD NOT BE THE SAME NOR WOULD IT OFFER THE SAME AMOUNT OF CORROSION PROTECTION AS WHAT THE FACTORY METHODOLOGY UTILIZES.
Structure, Oct 17, 2018
RECENTLY FCA STARTED A RECALL CAMPAIGN (UA5) TO INSPECT AND REPAIR THE FRONT TRACK BAR BRACKET WELDS BUT AT THE MOMENT IT IS INCOMPLETE WITH NO SOLUTION. THIS IS PRETTY ALARMING TO ME SINCE THIS CAN CAUSE THE VEHICLE TO LOOSE STEERING RESPONSE. NOW I AM AFRAID TO TAKE LONG RIDES ON THE VEHICLE AND I AM SCARE TO LET MY WIFE DRIVE THE VEHICLE. I TALK TO FCA AND THEY SAID IT IS STILL SAFE TO DRIVE, BUT AFTER READING SOME OF THE EXPERIENCE OF WRANGLER OWNERS THAT HAD THEIR TRACK BAR WELDS BROKEN I DON'T THINK IS SAFE. ALSO, I WOULD LIKE TO KNOW IF A REPAIR CAN BE DONE ON THIS KIND OF DEFECTS? AND IF THE WELDS WILL BE LONG LASTING AND NOT HAVE A PROBLEM IN THE FUTURE.
Power train, Structure, Engine, Oct 15, 2018, fire
VEHICLE DRIVEN FO APPROXIMATELY 30 MINUTES WITH NO APPARENT ISSUES. AVERAGE SPEED ABOUT 40 TO 50 MPH. DRIVER SMELLED A CONCERNING ODOR, PULLED INTO A PARKING, GOT OUT OF VEHICLE AND NOTICED A FLAME. SHE CALLED 911AND VEHICLE BECAME FULLY ENGULFED. VEHICLE IS A TOTAL LOSS. AFTER SOME RESEARCH, IT APPEARS THIS IS AN ISSUE WITH JEEP.
Structure, Oct 14, 2018
BRAND NEW 2018 JL WRANGLER RUBICON 2 DR OWNED FOR 2 WEEKS FRAME APPEARS TO BE SPRAY PAINTED ALL WELDS ARE RUSTED. NEVER BEEN IN THE RAIN OR EVEN WASHED. JEEP HAS 16 MILES ON IT. THIS IS ABSOLUTELY RIDICULOUS FOR ANY NEW VEHICLE. JEEP SHOULD HAVE ADDRESSED THIS ISSUE INSTEAD OF TRYING TO COVER IT UP WITH SPRAY PAINT THAT ISN'T STICKING ANYMORE.