2018 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,822 owner complaints filed for this model year. This is the highest complaint count among 26 Wrangler model years with reports.
Of the 2018 reports, 22 involved a crash and 25 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
EquipmentApr 23, 2019
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
Campaign 19V320000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 8, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
Campaign 18V786000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
SteeringMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
Campaign 18V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Structure, frame and membersApr 12, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
Campaign 18V231000 on NHTSA.gov
Representative owner complaints: structure
97 reports, newest first. Show all
Structure, Oct 12, 2018
FRAME WELD DISCONTINUITIES WITH POROSITY SPOTS, INCOMPLETE FUSION SPOTS AND RUST. THE CONSUMER STATED THE INVESTIGATION OF THE 2018 JEEP WRANGLER JL 2 AND 4 DOOR MODELS NEEDED TO BE ACCELERATED.*JS*DT*JB
Structure, Oct 11, 2018
POOR FRAME WELDS AT CRITICAL POINTS. I HAVE WELDS THAT YOU CAN STICK YOUR FINGER NAILS BEHIND. HAVE POOR WELD AT TRACK BAR AND SHOCK MOUNTS. SLAG AND POOR PENETRATION. HAVE SPOTS WHERE BURN THROUGH OCCURS AND RUSTS. VEHICLE CLICKS AND POPS DURING TURNS. STRUCTURAL INTEGRITY IS COMPROMISED..
Structure, Oct 10, 2018
THE WELDS ON THE FRAME OF MY JL WRANGLER ARE NOT OF ACCEPTABLE QUALITY FOR WELDING STANDARDS. WELD SPLATTER, SLAG, POROSITY, SHOWING SIGNS OF CORROSION, INSUFFICIENT PENETRATION. I NOTICE THESE DEFICIENCIES WHEN LOOKING AT MY TRACK BAR BRACKET WELD. THIS WELD WHICH IS ON A RECALL HAS AN X ON IT LIKE IT WAS NOTICED BUT NOT CHANGED. MANUFACTURED 6-18
Steering, Structure, Oct 10, 2018
GOT A RECALL NOTICE (UA5) FOR A BRAND NEW 2018 JEEP WRANGLER JL REGARDING POSSIBLE BAD FRAME WELDS. DEALERSHIPS DO NOT HAVE INSTRUCTIONS ABOUT HOW TO INSPECT THE WELDS OR WHAT TO DO IF AN ISSUE IS FOUND. NO CLEAR WAY TO DETERMINE IF THE VEHICLE IS SAFE TO DRIVE WITHOUT AN INSPECTION THAT THE DEALERSHIPS DON'T SEEM CAPABLE OF PERFORMING.
Structure, Other or unspecified, Oct 10, 2018
JEEP HAS BAD WELDS THROUGHOUT THE FRAME POSING SIGNIFICANT SAFETY RISK NOT ONLY WHILE DRIVING THE VEHICLE BUT EVEN MORE SO IN THE EVENT OF A CRASH. A LARGE MAJORITY OF BAD WELDS ARE IN STRUCTURAL AREAS. SOME ARE OFF SEAM, POROSE WELDS, WELDS THAT APPEAR TO HAVE LITTLE TO NO PENETRATION, WELD JOINTS WITH LITTLE TO NO WELD MATERIAL IN THE JOINT AND OFF SEAM. ALSO MANY OF THE WELDS SHOW SINES OF HEAVY CONTAMINATION IN THE WELD MATERIAL.*DT*JB
Structure, Oct 8, 2018
VERY SERIOUS SAFETY ISSUE WITH THE MAJORITY OF ALL WELDS THAT CONNECT PARTS/FRAME/BODY. THEY ARE EXTREMELY POROUS WHICH WILL CAUSE THE WELDS TO FAIL OVER TIME DUE TO RUSTING FROM THE INSIDE OUT, SOME ARE VERY VERY THIN WHICH WILL CAUSE FAILURE JUST FROM EVERY DAY USE, AND SOME ARE NOT EVEN CONNECTING THE PART TO THE FRAME/BODY WHICH WILL CAUSE DEADLY FAILURE WHEN THE PART COMES OFF FROM SHEARING. I DO NOT FEEL SAFE IN THIS VEHICLE, AND THIS IS THE ONLY MODE OF TRANSPORTATION I HAVE. I HAVE A 3 YEAR OLD DAUGHTER WHO ALSO HAS TO RIDE IN THIS VEHICLE. IT IS NOT OKAY THAT OUR LIVES ARE BEING PUT AT RISK ANY TIME WE HAVE TO DRIVE THIS VEHICLE WITH KNOWING THESE WELDS COULD FAIL AT ANY TIME. I HAVE CONTACTED SEVERAL FCA REPS, AND THE DEALERSHIP AND HAVE BEEN TOLD THERE IS NOTHING THEY CAN DO. I HAVE MULTIPLE, MULTIPLE PICTURES OF THESE WELDS, HOWEVER I WILL ATTACH A FEW TO THIS SO YOU CAN GET AN IDEA. THIS IS UNACCEPTABLE, AND IT SHOULD NOT REQUIRE SOMEONE DYING BEFORE ANYTHING GETS DONE ABOUT THIS. *BF..... UPDATED 10/30/18*JB
Steering, Structure, Other or unspecified, Oct 6, 2018
HELLO.THIS IS REGARDING MY 2018 JEEP WRANGLER JL RUBICON. I HAVE BEEN READING EXTENSIVELY ABOUT THE FRAME WELDING RECALL (ISSUED 10/5/18) THAT UNFORTUNATELY DOES INCLUDE MY VEHICLE. WE SPENT OVER FIFTY FIVE THOUSAND DOLLARS ON THIS JEEP, AND ARE EXTREMELY DISAPPOINTED IN THE BUILD QUALITY. JUST TO MAKE SURE THAT THE WELDS ARE BAD, I LOOKED UNDER THE JEEP AND SEVERAL EXTREMELY IMPORTANT WELDS (SOME INVOLVING THE STEERING BRACKET) WERE NOT DONE PROPERLY, AND WILL FAIL. ALSO, SOME OF THE WELDS HAVE SEVERAL POCKS IN THEM AND WILL DEVELOP RUST. IF A WELD ISN'T DONE PROPERLY (OR REPAIRED) PROPERLY, IT WILL FAIL AND THAT FOR FCA TO RELEASE A VEHICLE, IN THIS CONDITION TO THE GENERAL PUBLIC IS DISGUSTING. I HAVE A WIFE AND A BABY ON THE WAY' MY WIFE NO LONGER FEELS SAFE IN OUR NEW JEEP. I AM WRITING YOU TO VOICE MY CONCERN AND WARN OTHERS ABOUT THIS UNSAFE VEHICLE. WE NO LONGER DRIVE THE JEEP AND IT SITS IN OUR DRIVEWAY. I CANNOT DRIVE A VEHICLE THAT MAY FAIL STRUCTURALLY AND INJURE OR KILL US.
Structure, Sep 27, 2018
MISSING AND FAILED WELDS ON FRONT CHASSIS WHERE TRACK BAR AND EVERYTHING ELSE MEET. *DT *TR
Structure, Sep 16, 2018
UNPAINTED AND EXPOSED WELD SLAGS ON ENTIRE FRAME. WELD SLAGS WILL FLAKE OFF AND EXPOSE RAW METAL THEN RUST THREW AND WEAKEN FRAME. WEAKNESS OF FRAME WILL BE CATASTROPHIC IN AN ACCIDENT AND FCA SHOULD INSPECT, REPLACE ALL VEHICLES WITH THIS LIFE THREATENING DEFECT IMMEDIATELY.
Structure, Other or unspecified, Sep 4, 2018
UNACCEPTABLE WELDS ON FRAME. MANY WITH POROSITY AND SPATTER.*DT THE CONSUMER NO LONGER OWNS THE VEHICLE. THE VEHICLE WAS SOLD AS A BUYBACK FOR UNRESOLVED STEERING FAILURES. *JS
Suspension, Structure, Aug 16, 2018
WELDS ON TRACK BAR MOUNT NOT LINED UP CORRECTLY. THROUGHOUT THE REST OF THE FRAME, LOTS OF SLAG, MISALIGNED WELDS, BAD PENETRATION, MALFORMED WELD CAPS, SPATTER, AND POROSITY. *DT *TR
Structure, Aug 13, 2018
I LOOKED UNDER MY BRAND NEW WRANGLER JL AFTER HEARING PEOPLE COMPLAIN ABOUT BAD WELDS. SURE ENOUGH, MY WELDS ARE AWFUL. A JEEP SERVICE TECHNICIAN TOLD ME THERE IS NO WAY THIS SHOULD HAVE BEEN ABLE TO LEAVE THE FACTORY. AS OF RIGHT NOW, JEEP HAS NOT DONE ANYTHING FOR ME. FEEL VERY UNSAFE IN THIS VEHICLE. I HOPE JEEP HAS A RECALL SOON. I'M NOT THE ONLY ONE WITH THIS ISSUE.
Structure, Aug 12, 2018
MANY WELDS ON THE FRAME TO INCLUDE THE TRACK BAR ARE EXTREMELY POROUS. IF/WHEN THE TRACK BAR WELD GIVES THE VEHICLE WILL RESULT IN A TOTAL LOSS OF STEERING. MAKING IT A HIGH RISK FOR ACCIDENT AND INJURY. *DT *TR
Structure, Aug 12, 2018
BAD AND INCOMPLETE RUSTING WELDS.
Steering, Suspension, Structure, Aug 1, 2018
STEERING WHEEL BRACKET NOW WELDED ON TO FRAME PROPERLY. IT HAS FALLEN OFF CAR CAUSING STEERING TO BE FLOATING AND DANGEROUS
Structure, Jul 23, 2018
FRAME WELDS DOES NOT PASS YOUR SAFETY STANDARDS AND JEEP ADMITTED THAT IT WAS BAD AND THEY WAS GOING TO SWITCH JEEPS BUT ALL THE NEW JLS ARE BAD AND STARTING TO RUST THEY HAVE POROSITY REAL BAD ALL OVER. *DT *TR
Structure, Jul 19, 2018
JEEP WRANGLER JL HAS POOR WELDS ON THE FRAME AROUND MAJOR COMPONENTS THAT WILL APPEAR TO FAIL. 2 WELDS APPEAR TO HAVE BEEN POORLY REPAIRED DURING MANUFACTURE AND ARE RUSTING AT MAJOR CONNECTION POINTS TO SUSPENSION COMPONENTS. THIS WILL LEAD TO CATASTROPHIC FAILURE WHILE DRIVING UNDER NORMAL DRIVING CONDITIONS. RECOMMEND INVESTIGATION BY NHTSA AND RECALL. I AM CURRENTLY PURSUING LEMON LAW IN NORTH CAROLINA. 'POOR TRACK BAR BRACKET WELDS THAT HAVE BROKEN AND WILL CAUSE COMPLETE LOSS OF STEERING. 'POROUS WELDS EXCEEDING SAFETY STANDARDS THAT COULD LEAD TO CATASTROPHIC FAILURE. 'SLAG ON NEARLY EVERY WELD ON THE FRAME WHICH PAINT WILL NOT ADHERE TO. THIS WILL EVENTUALLY CAUSE RUSTING OF THE FRAME AT THE WELDS LEADING TO POTENTIAL CATASTROPHIC FAILURE. 'LACK OF PENETRATION ON SOME WELDS THAT COULD LEAD TO CATASTROPHIC FAILURE 'OVER PENETRATION ON SOME WELDS THAT COULD LEAD TO CATASTROPHIC FAILURE 'OVERWELD OR WELD DRIP ON SEVERAL WELDS 'WELD SPLASH ON VARIOUS PART OF THE FRAME THAT WILL RESULT IN LACK OF LONG TERM PAINT ADHERENCE AND INCREASED LIKELIHOOD OF RUSTING OF THE FRAME.
Structure, Jul 13, 2018
I NOTICE WHEN DRIVING ON 2 LANE HIGHWAYS AND MEETING BIGGER VEHICLES THE HOOD COMES UP AND IT APPEARS AS IF THE RUBBER LATCHES ARE GOING TO SNAP. IT WILL ABSOLUTELY STARTLE YOU AND I COULD SEE IT CAUSING AN ACCIDENT. THERE IS NO WAY A HOOD SHOULD LIFT UP AS MUCH AS IT DOES. THIS OCCURS AT ANY SPEED OVER 50MPH WHEN MEETING OTHER VEHICLES AND IS WORSE THE BIGGER THE OTHER VEHICLE IS.
Steering, Structure, Jul 10, 2018
TRACK BAR BRACKET AND OTHER WELDS ARE VERY POORLY DONE, WHICH CAN LEAD TO SERIOUS MALFUNCTION OR INJURY. WELDS HAVE POOR POROSITY WITH PINHOLES, SLAG INCLUSIONS, LACK OF FUSION, UNDERFILL, ETC. THE WELDS ON MY NEW 2018 JEEP RUBICON JLU THAT COST $52,000 ARE ALL MALFORMED. I DON'T SEE HOW THERE COULD HAVE BEEN AN INSPECTION PASS ON THESE WELDS, AS THEY ARE DANGEROUS. I'VE HAD THEM INSPECTED BY TWO PROFESSIONAL WELDERS WITH A COMBINED 45 YEARS OF EXPERIENCE AND THEY BOTH IMMEDIATELY AGREED. ONE USER ON THE JL WRANGLER FORUMS WITH VERY SIMILAR WELDS HAD A COMPLETE FAILURE OF THE TRACK BAR BRACKET AT A HIGHER RATE OF SPEED (HIGHWAY POSTED SPEEDS) AND WAS SOMEHOW ABLE TO GET THE VEHICLE TO THE SIDE OF THE ROAD WITHOUT KILLING HIMSELF OR ANYONE ELSE. THIS POST CAN BE FOUND ON JL WRANGLER FORUMS DOT COM, SEARCH FOR "TRACK BAR SHEARED OFF AT THE WELD" THE TRACK BAR BRACKET WELD ON MY JEEP DOESN'T COVER THE TOP OF THE BRACKET BUT INSTEAD THE WELD SITS ALMOST ON TOP OF THE BRACKET EDGE AS YOU CAN SEE FROM THE ADDED PICTURES. THE SIDE WELDS ARE SIMPLY WELD BLOBS AND DO NOT FOLLOW ANY WELD STANDARDS. THIS IS SIMPLY DANGEROUS AND SHOWS THAT THE VEHICLE WAS NOT INSPECTED WHEN LEAVING THIS STAGE OF THE BUILD FROM FCA. JUST TO NOTE, MOST ALL OTHER WELDS THAT WERE VISUALLY INSPECTED ARE JUST AS POORLY DONE. *TR
Structure, May 30, 2018
WHILE DRIVING IN HIGH WINDS, HOOD FLUTTERS.....RISES UP ABOUT 1/2-1 INCH DUE TO STRETCHING OF HOOD CLAMPS. WHILE IT HASN'T BROKE, I HAVE READ OF IT BREAKING ON JEEP FORUMS. I WOULD THINK OVER TIME WITH SOLAR EXPOSURE, TEMPERATURE CHANGES AND REPEATED STRESS, THE POSSIBILITY OF FAILURE WOULD BE GREAT. I WAS IN NEW MEXICO IN HIGH WIND CONDITIONS AND TWO LANE HIGHWAYS WITH TRUCKS COMING BY AT HIGH SPEEDS SO ADMITTEDLY THE WORST CONDITIONS, BUT IT DOES NOT SEEM LIKE A SAFE SYSTEM. THE SINGLE METAL CENTRAL LATCH DOES NOT SEEM LIKELY TO HOLD IF THE SIDE PLASTIC/RUBBER CLAMPS FAIL. AT HIGHWAY SPEEDS, THIS COULD BE CATASTROPHIC. REGARDLESS, IT IS DISTRACTING TO THE DRIVER.
Structure, May 10, 2018
FRAME HAS WELDS THAT ARE SUBSTANDARD ON THE PASSENGER SIDE. ESPECIALLY AROUND THE CONTROL ARM BRACKET. LARGE AREAS OF POROSITY, AND SLAG ALL OVER THE FRAME. TOOK TO DEALERSHIP, AND SERVICE ADVISOR IMMEDIATELY IDENTIFIED WHICH WELDS WERE NOT UP TO SPECS. AFTER 4 DAYS, DEALERSHIP TURNED BACK VEHICLE, SITING I WOULD NEED TO GO TO ANOTHER DEALERSHIP SINCE THEY DO NOT HAVE PROPER FACILITIES TO REPAIR FRAME WELDS. WENT TO DEALERSHIP #2 WHICH WAS REFERRED BY DEALERSHIP #1. AFTER 4 DAYS, I RECEIVED A CALL THAT ENGINEERS HAD MECHANIC LOOK AT OTHER WELDS, AND SAID IF THEY ARE THE SAME, THEY ARE GOOD WELDS. HOW CAN A MECHANIC WHO IS UNTRAINED IN WELDING IDENTIFY OVER THE PHONE WHAT A SUBSTANDARD WELD IS OR IS NOT ? I HAVE HAD MY VEHICLE INSPECTED BY 2 PROFESSIONAL WELDERS, AND BOTH HAVE IDENTIFIED WELDS THAT ARE NOT UP TO SPECIFICATIONS, AND NEED ATTENTION. OTHER VEHICLES OF THIS SAME MAKE MODEL AND YEAR HAVE HAD ISSUES WITH CONTROL ARM BRACKETS FAILING DUE TO INSUFFICIENT WELDS IN THE SAME LOCATION, WHY IS FCA NOT DOING ANYTHING, AND WHY HAS THE NHTSA NOT FORCED A RECALL ? THIS IS HIGHLY UNSAFE, AND NEEDS IMMEDIATE ATTENTION.
Structure, Other or unspecified, Mar 19, 2018
ON 2/9/18, FLEW FROM BOSTON TO PICK UP PURCHASE OF NEW 2018 ALL-PURPLE, 2-DOOR 40K JEEP AT CANANDAIGUA NY JEEP DEALERSHIP. (NONE AVAILABLE IN MASS.) UPON DELIVERY ON LOT, DRIVER DOOR WOULD NOT CLOSE COMPLETELY. SALESMAN ROBERTS STATED TO US THAT ALL JEEPS ARE QUIRKY; DOORS MUST BE SLAMMED TO CLOSE. DURING 400-MILE HIGHWAY DRIVE HOME, DOOR AJAR LIGHT CAME ON AND HAD TO RE-CLOSE DOOR REPEATEDLY DURING DRIVE. REPORTED PROBLEM TO (ABSENTEE) OWNERS HARRY/SCOTT KESEL, CHRYSLER CORPORATE STEVE STANDER, AND 1-800-JEEP REP D. PITTMAN; ALSO BROUGHT CAR TO KELLY JEEP SERVICE (LYNNFIELD, MA). ALL JEEP REPS TOLD ME THAT JEEP CABINS ARE AIRTIGHT WHEN CLOSED, CAUSING DOOR PROBLEM. THIS DOESN'T HAPPEN IF YOU SKIP THE DRIVER SIDE AND ENTER ON THE PASSENGER SIDE. JEEP REPS TOLD ME TO LIVE WITH PROBLEM - NO REPAIR NECESSARY, AND INSTRUCTED ME TO: ENTER CAR DRIVER'S SIDE, TURN ON IGNITION; POWER DOWN WINDOW; RE-OPEN DOOR; SLAM AGAIN. DUE TO IMPENDING DANGER, THIS CAR HASN'T BEEN DRIVEN SINCE PURCHASE AND IS AT SERVICE DEPT. FOR 35 DAYS, MILEAGE: 400. I DO NOT WANT MY DAUGHTERS DRIVING THIS JEEP FOR OBVIOUS SAFETY REASONS AND TO PREVENT THEM FROM BEING TARGETED IN A DARK PARKING LOT BECAUSE OF THIS NOTICEABLE DIVERSION TO ATTEMPT TO CLOSE THE DOOR. NO FACTORY OR ZONE AREA MANAGER HAS INSPECTED, NOR HAS CANANDAIGUA DEALER OWNER, WHO PRACTICED OTHER FALSE AND DECEPTIVE SALES TACTICS ON ME. DEALERSHIP OWNER SCOTT KESEL WILL NOT TAKE BACK THE CAR OR COMPENSATE LOSS OF $6,000 FOR A TRADE-IN. HE BLAMES JEEP FACTORY; JEEP BLAMES DEALERSHIP. BOTH CLAIM THAT THE OTHER PARTY IS RESPONSIBLE. CHRYSLER CORPORATE REP SAID CORPORATE DOESN'T SPEAK TO OR INFLUENCE DEALER OWNER'S RESPONSE TO CUSTOMERS -- HANDS OFF. DEALER SAID HE'LL DO WHAT EVER CHRYSLER DIRECTS HIM TO DO. I AM PAYING FOR A CAR THAT I DON'T HAVE AND CAN'T USE.