2018 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,822 owner complaints filed for this model year. This is the highest complaint count among 26 Wrangler model years with reports.
Of the 2018 reports, 22 involved a crash and 25 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
EquipmentApr 23, 2019
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
Campaign 19V320000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 8, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
Campaign 18V786000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
SteeringMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
Campaign 18V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Structure, frame and membersApr 12, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
Campaign 18V231000 on NHTSA.gov
Representative owner complaints: other or unspecified
212 reports, newest first. Show all
Other or unspecified, Jan 17, 2023
Had a diagnostic done for a leak that had happened yesterday. It is the Oil filter housing under intake. From 13-17 there ARE recalls on this but for an 18 there isn’t. There was an unidentified smell when I got out of the vehicle. There were No warnings on my Jeep. I came out to my Jeep hours after to see a leak under my Jeep. Looked under and It is all over my transmission and oil pan. Very little on the ground but left with no oil in my Jeep. If it did not start dripping from those parts I never would have known about a leak and it could have blown the engine in so blowing up my vehicle.
Power train, Other or unspecified, Jan 5, 2023
This vehicle has undergone two recalls for an issue involving the clutch and other parts in the same vicinity blowing apart, shooting out like a grenade, and causing catastrophic damage to the transmission, hoses, and whatever else might be in the way of the projectiles. This happened to me after I bought the car used, with very low mileage, and still under power train warranty. The dealer balked at first and tried to blame my tires until I mentioned the recalls. They then fixed it under the power train warranty. No less than 2 weeks later the same exact issue occurred yet again! (I had been nowhere near the clutch pedal and had not shifted for quite some time during either occurance) I pulled over immediately and shut down because I knew what had happened. It felt exactly the same. Now the dealership is insisting this isn't the case and that I get my auto insurance carrier involved. Simply because it projected a different way!!!!! I have been driving a manual transmission for almost 30 years now and have NEVER had any kind of issues in the past with any vehicles I have driven. This is ridiculous! Does someone have to lose their life before anything real is done?????
Other or unspecified, Dec 13, 2022
I had just purchase this used with 19000 miles on it. It had already had all of the recalls performed for the clutch. I was on the highway in moderate traffic, when the clutch suddenly fell to the floor for no reason as I had already been in fifth gear for a while. Then the vehicle lost all power and there was a clanking noise and it seems like it was on fire with all the smoke billowing. I miraculously made it from the high speed lane over to the slow lane and luckily there was an off-ramp right there. It only made it about 50 ft and died. By the time the dealer looked at it and told me there was thousands of dollars worth of damage I couldn't believe it. All over the same thing that had been issued recalls twice already. Luckily it still was under the powertrain warranty and they took it easy on me with the rest of the parts that weren't covered. But the transmission bellhousing was sheared in half by the clutch plate or something, it cracked my thermostat housing and my thermostat . We thought there was going to be engine damage as well. The entire transmission needed to be replaced due to the fact that the clutch flywheel had broken its teeth or something like that. The entire thing was just a major, major mess. The dealership had it for over 2 months and the rental fees were killing me. The entire thing was just so disastrous. I'm just glad that it didn't kill anybody.
Steering, Suspension, Other or unspecified, Dec 5, 2022
I own a 2018 Jeep Wrangler JL (4-Door) that I bought new. It only has 7,522 miles on it and has never been off-road. On 12/3/22, I was driving on the interstate at the speed of 70 mph when my jeep began shaking vigorously and the steering became almost uncontrollable. I had to take evasive action, move over to the far right lane and slow my speed rapidly. Once my speed was under 30 mph, my jeep began driving normally again. This occurred when I drove over the beginning of a small bridge where there was a minimum change of the driving surface. As I continued driving on the interstate, the same action occurred when I drove over the next change in the surface road. This time I was only traveling at 50 mph and had to slow down to 20 mph to get the vigorous shaking to stop. I took it to my local Jeep Dealership today (12/5/22). After they inspected my jeep, I was advised that the steering damper was weak and outdated. I was also advised that they had already replaced the steering damper once due to the "customer satisfaction note" issued by FCA. The dealership then stated that FCA has revised the steering damper since the one that was replaced under the note but that I would have to pay for this repair because FCA hasn't issued a recall or safety notice regarding this known issue. At the low miles of 7,522 on a Jeep Wrangler that I bought brand new, I am going to have to pay for a repair to a known safety issue. Even after replacing the steering damper that they knew was defective once, I am going to have to pay for a 3rd steering damper that has been revised because the 2nd one put on by FCA was defective. This is a serious safety issue and is known by FCA but they are refusing to admit the issue and are making their customers pay for their defects. I will include a copy of my service report from the Jeep Dealership.
Electrical system, Other or unspecified, Nov 5, 2022
My jeeps backup camera randomly works. This is a huge safety issue. I’ve taken it to Jeep who said there were no recalls and made me pay close to $300 out of pocket to “update” my radio system. I am still having the issues and can’t afford to keep taking the vehicle back to troubleshoot further. This is a major safety issue as it’s not guaranteed my camera will work and if it does fail there is no telling when it will start working again. If you search forums you’ll see this issue being present with jeeps since 2016 to now. All different years. Please let me know what can be done or if additional info is needed.
Other or unspecified, Structure, Nov 1, 2022
Driver side sun visor has a failed connection to the vehicle frame, resulting in the visor falling down in front of the driver's field of view. This happened spontaneously and nearly resulted in a crash. This is an issue many owners of Jeep Wrangler JLs have experienced. The design of this connection has not changed. Please reference these Jeep owner websites for more examples. https://www.jlwranglerforums.com/forum/threads/sun-visor-broken.37957/page-21 https://www.jlwranglerforums.com/forum/threads/sun-visor-fix.44865/
Steering, Suspension, Other or unspecified, Oct 24, 2022
This started out intermittently after hitting a bump in the road, but now the vehicle shakes uncontrollably at 50 mph and above. The vehicle feels like it is falling apart. I need to put my hazzards on and move slowly to the side of the road and come to a stop to get the shaking to stop. I have several videos of the condition, but they are too large to upload (11MB and 33MB). I am taking my vehicle to the dealership in hopes they can fix this. There is an open class action lawsuit with Jeep over a similar issue. I also have already had the steering stabilizer recall performed.
Other or unspecified, Engine, Oct 10, 2022
The Jeep was being driven to a dealership to get checked for recalls due to the engine stuttering and stalling, radio and navigation not working, and just not running right. All of the sudden the engine ‘blew up’ and it stopped running. The Jeep was rolled to the side of the road and oil was seen leaking out of a hole in the underside of the engine. Pics were taken. It was towed to a dealership. No inspection has been performed yet to determine what the cause of the catastrophic failure is.
Steering, Wheels, Other or unspecified, Oct 10, 2022
Vehicle violently shakes after hitting a bump or other imperfection on the freeway.
Steering, Electrical system, Other or unspecified, Sep 23, 2022
All warning lights on the dash lit up. All gauges (tach, speed, fuel) fell to zero while I was traveling at 55 mph. Engine stayed running. Power steering failed but would engage intermittently causing over steering when it caught. Found a safe place to get off the road and turned vehicle off for 1/2 hour. The vehicle ran fine afterward. Limped it to the dealer a day later and they diagnosed it as a "star connector" problem. They said they've seen it before. There's much discussion on the internet about it occurring with the 2018 Wranglers. Jeep said that the replacement connector is just the same as the one which failed so this could happen again if the connector is not improved. Loss of steering is life threatening especially when it goes on and off intermittently.
Electrical system, Other or unspecified, Engine, Aug 22, 2022
The vehicle intermittently fails to shift into gear when started. This also happens intermittently while driving (when stopped the engine turns off while the brake pedal is depressed. When the engine restarts to go forward it behaves as if it is in neutral and won't engage.) Additionally, on occasion, the instrument panel fails to function while in operation. There is a blog thread on this issue as experienced by others: https://www.jlwranglerforums.com/forum/threads/service-shifter.24255/ ***Note, the date listed below is when we first began experiencing this issue. This is an ongoing issue which is experience 5 or more times per week. The vehicle has been in and out of the shop without resolution. The cost is out of pocket. The vehicle is currently sitting at the dealership shop considered "unsafe to operate" while we wait on a solution.
Other or unspecified, Aug 9, 2022
2018 Jeep Wrangler JK Sport Unlimited rubber hood catch failed due to gust of wind generated by oncoming semi-truck on two lane highway (HWY 54) while being driven at highway speed. Luckily the other rubber catch and front center hood safety catch hook did not fail. Going on-line, one finds numerous complaints about this problem for some time and has been reported to you for the last couple of years. In discussion with Jeep Dealership Parts department, they said the part has not been upgraded.
Electrical system, Other or unspecified, Aug 7, 2022
I have two issues to report. First issue was while driving on interstate the dash went completely out. Had no idea my speed, fuel level, navigation....nothing. I slowed down to get off the road. Stopped and turned off engine. Turned it back on and nothing. Then it just popped on. I was able to continue on my way. Then I started having the second issue. Second issue to report. The Uconnect display monitor touch screen system is delaminating and now it changes stations, systems (navigation, weather, etc) on its own. I checked the Jeep blogs and this is a consistent problem for the past 8 years. There is an adhesive problem that Jeep/Chrysler is well aware of. To stop this flickering of stations from happening, I have to drive with one hand and take my finger on the other hand keeping it constantly pressed against SXM button . Or turn off the radio. This is a 4 1/2 yr old jeep with 68,000 miles. Jeep will not do anything except replace it at retail cost. I am not alone with this issue. There are 100's of stories on the internet blogs. This should be a recall issue to protect the consumers from extremely poor quality from a company like Chrysler. They knew this was a quality issue jet continued producing a faulty product. They should be better than this and held accountable.
Steering, Electrical system, Other or unspecified, Jul 18, 2022
Since May of this year I have been trying to get my vehicle diagnosed and repaired. Multiple warning lights and messages go off at various times. Vehicle loses power steering and speed detection at a minimum. I have been to 3 different dealers at 5 separate times. A STAR case was opened by Fiat/Chrysler but was closed despite lack of diagnosis by dealer and concerns that the vehicle was not safe to drive. I have spent thousands of dollars and communicated multiple times to Fiat with no resolution. I have noted on various forums people complaining of similar issues. The following warnings are noted at frequent intervals; ABS needs service, shift module needs service, do not shift, do not turn off power, traction control, battery warnings and many more. Every possible warning indicator is coding. At previous dealer visit to current, the dealer advised that they could not diagnose and told me to pick up the vehicle. I advised Fiat and they supported me getting my vehicle despite concerns that it was unsafe. All documented.
Other or unspecified, Jul 10, 2022
The service axle locker system warning light started to appear, and it means the lockers are either poorly functioning, or a wiring\electronic issue has occurred. This is dangerous either way.
Other or unspecified, Jul 4, 2022
FIRST off the vehicle locked up with every light on. it had to be tolled. we put a new battery and it worked for awhile. took to dealership with engine light on and the stabilizer track bar light is on. They fixed the clock screen. Soon as i left the dealership both light were both back on. I drove the vehicle home and its a wonder i made it. You cannot keep it on the road . the stering is all over the place. The dealership is hopless and i spent $ 900.00 . Now what do i do.
Other or unspecified, Jun 18, 2022
The Uconnect screen is delaminating causing the screen to change and override all driver selections at will while driving. This is a safety risk because it is a huge distraction while driving when the system is changing settings back and forth while beeping. The problem was confirmed by my Jeep dealer and since I'm out of warranty it will be over $1,000 to replace. No, it was not inspected by any other party except the dealer. The only indication of the problem was you can visually see the separation by the appearance of a bubble in the screen.
Other or unspecified, Jun 14, 2022
The screen on my 2018 Jeep wrangler Sahara unlimited is de-laminating. It is causing issues with the touch screen and begins to do things on its own. It is a safety concern due to it being distracting while driving. I am not able to use the hands free mode.
Electrical system, Other or unspecified, Engine, Jun 11, 2022
When driving or starting up the dashboard & radio will be pitch black not showing anything. Now when I started it up the other day I went to stop at a light and the Auto Shut Off warning light popped on and just stopped working. It will frequently reboot itself by radio standards and shut down the entire jeep system.
Other or unspecified, Engine, Jun 5, 2022
Multiple times the check engine light, air bag lights, powertrain light have went off. I took it to the dealership, they said nothing was wrong and reset the lights. The last time this happened, all power went out on my Jeep Wrangler. I pulled it to the side. Sat for a while and drove 20 home. I called the Jeep dealership and they inspected my car. 160 warnings were on the electric scan. The mechanic called Chrysler--they charged me almost a 1,000 to fix something in the steering column. I have no warranty as it has been over 3 years. I took my car back and the dealership mechanic said he wasn't sure if he fixed it and I should call Chrysler. We did. My case # is 82498233. They said they couldn't do anything about it. Since then, my car keeps losing power while I am driving. I pull it over and sit and then it starts working within 15 minutes. No one knows what is wrong with it. It is a 2018.5 Jeep Wrangler. I am teaching my son to drive on it and it is very scary.
Steering, Electrical system, Other or unspecified, May 16, 2022
This car lost power steering while driving on the expresway. The lights blink, windshield wipers go off, and all the warning lights flash. It will stop and not allow you to drive. I was told it was fixed after a software update but it continues to happen and it's gotten worse. They are now saying it needs a wire harness replacement. This vehicle is very dangerous.
Other or unspecified, Visibility/wiper, May 3, 2022
My back window on my Jeep Wrangler will not zip back up all the way. I have only unzipped the back window once, and that was to wipe the inside of the window because it was hard to see clearly though the back window. When I tried zipping the window back up, the zipper did not zip up all the way, and now there is an opening, and water is getting into my jeep. The zipper has never been used except this time, so I could clean the inside of the window. This incident happened about a month ago, and now so much water has come through the opening, it has rusted and ruined my brand new Jack and Jack lift that came with my jeep. Rain gets through the opening, especially if it rains really hard, and a puddle of rain will stay on my soft top, and when I go to drive it after the puddle of rain has been sitting on top of my soft top, that puddle drains right down the pack of my top, and gets down into the hole. I have also noticed bugs and insects getting through that hole and into my vehicle. Mosquitos usually always get through that opening every time it rains, and wasps get through it too. With wasps going in and out of this opening, I fear they may try to build a nest in my car, since they come and go out of that opening. I have 2 small children, and cannot drive around with this opening in my soft top with my kids. That it a dangerous situation, and the rain getting into that hole is ruining the inside of my Jeep.
Other or unspecified, Mar 24, 2022
There is a common complaint among owners of 2018 and newer Jeep Wranglers. The visors can become detached from their main support allowing them to impede the visibility of the driver and any passengers in the vehicle. Typically the visors break when being raised or lower, however due to the minimal effort it takes to cause the defect to be created the visor can swing wildly if jarred loose during an accident or driving in an emergency which could strike a driver or passenger in the face or chest. I would like an investigation started into resolving this issues as owners are having to pay for new visors only to have them repeatedly break due to the design.
Power train, Other or unspecified, Feb 22, 2022
My jeep makes a thumping/clunking sound when ever I take my feet off the acceleration and slow down . When sitting in the Jeep it sound like it's coming from the front end suspension but when I stick my head out the window to listen and look for the sound it's clearly coming from the rear axle . I've done extensive research regarding this issue on jeep forums. I've found that this is a common issue among jeep jl owners . all have experience sounds that sound like its coming from the front only to find our it coming from the rear and also to have entire axle replaced. I fear this is getting worst as many has also said that upon inspecting axle metal shavings are found in diffs .
Other or unspecified, Jan 31, 2022
Instrument cluster failed at 5 AM (completely dark) when wife on interstate on way to airport: no speedometer, no odometer, no gas gauge, no “idiot” lights, and so on – all of which have safety concerns associated with them. Took 2 weeks to get appt. w/ dealer. When they found there was no odometer on the cluster, they in essence impounded the vehicle – something about legally they could not let her drive it until the replacement cluster came in. This indicates a serious safety and/or legal liability issue. Couldn’t estimate how long that would be. Vehicle had only 29,481 miles on it! <Many customer service issues followed but for brevity will not elaborate here.> It took two trips to dealer and $1241.72 to complete the repairs. (Somehow they were able to get the odometer setting on the replacement cluster matched to actual mileage by an internal mechanism I didn't understand.) Please note that the Jeep forums indicate this problem was not an isolated incident! Filed claim for reimbursement of repairs and was flatly denied. Service record, complaint to Jeep, and (unsatisfactory) response attached. I recommend a recall for this defect. Please let me know the results of your investigation. Thanks!