2018 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,822 owner complaints filed for this model year. This is the highest complaint count among 26 Wrangler model years with reports.
Of the 2018 reports, 22 involved a crash and 25 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
EquipmentApr 23, 2019
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
Campaign 19V320000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 8, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
Campaign 18V786000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
SteeringMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
Campaign 18V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Structure, frame and membersApr 12, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
Campaign 18V231000 on NHTSA.gov
Representative owner complaints: other or unspecified
212 reports, newest first. Show all
Power train, Other or unspecified, Nov 28, 2020
AXLE LOCKER SYSTEM HAS FAILED, I GET A CONTINUOUS WARNING THAT IT HAS FAILED. THIS IS A PROBLEM NATION WIDE THAT I CAME TO REALIZE AS I RESEARCH IT ONLINE. IT OBVIOUSLY IS A PROBLEM THAT IS EFFECTING A LOT OF 2018. CAN YOU PLEASE LOOK INTO THIS, THANK YOU
Steering, Suspension, Other or unspecified, Nov 20, 2020
AT HIGHWAY SPEEDS I HIT 2 OR 3 SMALL BUMPS CONSECUTIVELY ON THE PA TURNPIKE. THE CAR STARTED TO WOBBLE AND STEERING WHEEL SHOOK UNCONTROLLABLY. THIS WAS THE SECOND TIME THIS HAD HAPPENED...COULD NOT REGAIN CONTROL, HAD TO DOWNSHIFT RAPIDLY TO DECREASE SPEED AND GET CONTROL. LUCKILY, AT THIS TIME, THERE WAS NO ONE BEHIND ME BUT THERE ARE SO MANY PLACES ALONG THE TURNPIKE WHERE YOU'RE JAMMED BETWEEN CONCRETE BARRIERS, IT COULD HAVE BEEN VERY SCARY.
Other or unspecified, Oct 14, 2020
I TOOK MY JEEP IN TO HAVE IT LOOKED AT BECAUSE IT STARTED MAKING A CLICKING SOUND. THEY TOLD ME I NEEDED TO FILE AN INSURANCE CLAIM TO REPAIR THE JEEP. THE ACTUAL WORDING WAS "UPON INSPECTION FOUND IMPACT DAMAGE ON LOWER RIGHT CONTROL ARM. DROP DOWN SHACKLE BRACKET FROM FRAME HAS BROKEN AT WELD POINTS. RECOMMEND TAKING TO THE BODY SHOP FOR REPAIRS." THE SERVICE MAN TOLD ME I WOULD HAVE NOTICED WHEN I DID THIS... I HAVE NOT DONE ANY OFF ROADING RECENTLY AND HAVE CERTAINLY NOT DONE ANYTHING TO CAUSE THIS ISSUE. THEN I LOOKED AT THE ISSUE..... I ALSO HAD A PROFESSIONAL WELDER LOOK AT IT... THE WELD WAS NOT DONE CORRECTLY. THERE IS NO WELDING MARKS ON THE SECOND PART OF THE WELD.*DT*JB*DT*JB
Electrical system, Air bags, Other or unspecified, Sep 27, 2020
THE WIRING GOING TO THE STEERING COLUMN KEEPS SHORTING OUT MAKING IT SO THE HORN, STEERING WHEEL ELECTRICAL BUTTONS AND LIKELY AIRBAG STOP WORKING. THE DEALER SAYS IT IS THE CLOCK SPRING. IT HAS BEEN GOING ON SINCE PURCHASED WITH 12000 MILES AND REPLACED TWICE. AT 22000 MILES THE DEALER CANNOT KEEP IT FUNCTIONAL. I'M CONCERNED THAT THE LACK OF FUNCTIONAL SAFETY EQUIPMENT COULD LEAD TO INJURY OR DEATH. THIS ALSO LEADS TO LOSS OF VALUE IF THE MANUFACTURER CANNOT PROVIDE A SOLUTION.
Other or unspecified, Aug 17, 2020
VEHICLE HAS BEEN GARAGE KEPT EXCEPT FOR THIS ONE DAY. WE WHERE GETTING READY FOR A TRIP AND THAT NIGHT IT RAINED AND WE NOTICED WHEN MOVING THAT WAS A WATER LEAK. THE LEAK WAS COMING FROM THE CENTER OF THE FREEDOM PANELS. THE WATER DRIPPED ON THE ELECTRICAL MIRROR THEN ON TO THE RADIO AND FINAL INTO THE AUTOMATIC SHIFTIER. THIS HAPPENED NUMEROUS TIMES AFTER ON THAT DAY SINCE IT WAS A RAINY DAY THEN AFTER.
Electrical system, Other or unspecified, Electronic stability control (ESC), Jul 11, 2020, fire
THE JEEP CAUGHT FIRE WHILE DRIVING NORMALLY YESTERDAY ON THE I95 HIGHWAY AT NORMAL SPEED.
Other or unspecified, Jun 30, 2020
MY 2018 JEEP WRANGLER VIOLENTLY WOBBLES EVERY TIME WHEN GOING ABOVE 60 MILES/HOUR AND HITS THE SMALLEST BUMP. THE DEALERSHIP TOLD ME THAT TO FIX THE ISSUE I HAVE TO CHANGE ALL FOUR TIRES AND THAT I HAVE TO PAY FOR IT.
Other or unspecified, Jun 11, 2020
ELECTRONIC THROTTLE. STATIONARY WANT START WAIT A FEW MINUTES TO 20 MINUTES. THE CLOSE DEALERSHIP IS 2 TO 3 HOURS. ANY RECALL ON THIS PROBLEM. A LOCAL MECHANIC SAID DISCONNECT THE NEGATIVE. HE ALL SO SAID THE SAME THING WITH CHRYSLER. *TR
Other or unspecified, Apr 24, 2020
FCA (JEEP CHRYSLER) HAS ISSUED A NOTIFICATION TO OWNERS VIA V88: "THE REAR QUARTER WINDOWS VERTICAL RETAINER ON YOUR VEHICLE MAY NOT BE PROPERLY INSTALLED TO THE DOOR RAIL AFTER REMOVAL. THIS CONDITION MAY CAUSE THE SOFT TOP REAR QUARTER WINDOW PANELS TO SEPARATE FROM THE VEHICLE WHILE DRIVING AT HIGHWAY SPEEDS." THIS VERY SITUATION ACTUALLY OCCURRED IN OUR VEHICLE WHILE DRIVING AT HIGH SPEED (I.E. THE SPEED LIMIT) ON I95 IN VIRGINIA ON 3/3/20. WITHOUT ANY WARNING, THE REAR QUARTER PANEL BLEW OUT ONTO THE HIGHWAY. THE NOISE WAS SO STARTLING, IT IS AMAZING THE DRIVER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. ALSO, NO OTHER MOTORIST WAS IMPACTED BY THE DISLODGED WINDOW (THIS TIME). HOWEVER, AS THIS WAS IN THE EVENING ON A HIGH-SPEED INTERSTATE, IT WAS NOT SAFE TO PULL OVER AND TRY TO RETRIEVE THE WINDOW FROM THE DRIVING LANES SO, WE ARE NOT CERTAIN THAT THE DISLODGED WINDOW DID NOT THEN PRESENT A POTENTIAL ROAD HAZARD TO OTHER MOTORISTS. HERE IS THE LINK TO THE FCA V88 NOTICE: HTTPS://WWW.CHRYSLER.COM/UNIVERSAL/WEBSELFSERVICE/PDF/V88.PDF I AM TRYING TO SEEK REIMBURSEMENT FROM FCA TO REPLACE THE WINDOW BUT THEY REFUSE TO TAKE RESPONSIBILITY FOR THE INCIDENT. THE GREATER CONCERN IS THAT IT COULD HAPPEN TO US AGAIN AND, MORE THAN LIKELY, WILL HAPPEN TO MANY OTHER DRIVERS OF SIMILAR VEHICLES. I SUSPECT NOT ALL CASES WILL HAVE OUTCOMES WHERE NO ONE WILL BE INJURED (OR KILLED).
Other or unspecified, Mar 11, 2020
59800 MILES, AND A LEAKING RADIATOR. SEEMS LIKE IT'S LEAKING ON WHERE THE PLASTIC IS CRIMPED TO THE ALUMINUM. THIS IS MY SECOND WRANGLER AND 2ND ONE WITH THIS ISSUE. BOTH WRANGLERS WERE DIFFERENT GENERATIONS
Other or unspecified, Mar 1, 2020
BACK UP CAMERA SCREEN WILL OCCASIONALLY TURN BLUE OR BLACK WHEN VEHICLE IS PUT IN REVERSE. DEALER HAS BEEN UNABLE TO REPLICATE AND RESOLVE THIS ISSUE. AFTER TALKING TO OTHER JEEP OWNERS THIS SEEM TO BE A SOMEWHAT COMMON ISSUE WITH NO RESOLUTION FROM JEEP.
Electrical system, Other or unspecified, Engine, Mar 1, 2020
THE VEHICLE DOES NOT CRANK AND HAVE TO WAIT 10 TO 15 MINUTES FOR IT TO START.IT HAPPENED FOUR TIMES IN A WEEK. THERE ARE LOTS OF TRENDS ONLINE WITH OTHER JEEP WRANGLER OWNER WITH THE SAME PROBLEM. NO DIAGNOSTIC ERROR WHEN USING OBD SCANNER.
Power train, Other or unspecified, Fuel/propulsion system, Feb 9, 2020, fire
VEHICLE WAS BEING DRIVEN APPROX 30MPH ON A CITY ROAD WHEN A LOUD BANG WAS HEARD. IMMEDIATELY PULLED OVER AND LUCKILY A STRANGER FOLLOWING BEHIND QUICKLY ESCORTED THE DRIVER OUT AS THE VEHICLE COMPLETELY WENT UP IN FLAMES. METAL CHUNKS AND PIECES COULD BE HEARD FALLING UNDERNEATH THE VEHICLE. UPON CLOSER INSPECTION THE TRANSMISSION HAD COMPLETELY EXPLODED AND EJECTED THE CLUTCH ASSEMBLY SHEARING THE INPUT SHAFT AND RUPTURING A FUEL LINE. THE VEHICLE WAS A COMPLETE TOTAL LOSS WITH FLAMES IMMEDIATELY ENTERING THE PASSENGER CABIN IN SECONDS. IF IT WAS NOT FOR A BRAVE BYSTANDER SERIOUS INJURY OR DEATH WOULD HAVE OCCURRED. THIS IS A NEW TRANSMISSION INTRODUCED IN THE NEW JL WRANGLER AND GLADIATOR AND HAS BEEN HAPPENING MORE AND MORE. IT'S A SERIOUS SAFETY ISSUE THAT JEEP REFUSES TO LOOK INTO AND NEEDS TO BE INVESTIGATED IMMEDIATELY. TRANSMISSION EXPLOSION TO THIS DEGREE NOT ONLY CAN RESULT IN A FIRE BUT ALSO METAL PROJECTILES HITTING BYSTANDERS AND COMING THROUGH THE FLOOR BOARDS AND POSSIBLY RESULTING IN INJURY OR DEATH. IF YOU ARE READING THIS AND HAVE A MANUAL JEEP WRANGLER HAVE IT CHECKED IMMEDIATELY! THIS WAS A COMPLETELY UNKNOWN PROBLEM SHOWING NO SYMPTOMS WHATSOEVER.*JB
Steering, Suspension, Other or unspecified, Feb 5, 2020
MY JEEP STARTED TO SHAKE VIOLENTLY AFTER DRIVING OVER SOME SMALL BUMPS ON THE HIGHWAY WHILE DRIVING 60-65 MPH. I HAD TO PULL MY CAR OVER. I THOUGHT I BLEW A TIRE, BUT I DID NOT. I DROVE OFF WITHOUT THE VEHICLE SHAKING AFTER I WAITED A FEW MINUTES. UNFORTUNATELY, IT HAPPENED AGAIN IN THE SAME DAY WHEN I DROVE OVER A ROUGH PATCH ON THE HIGHWAY TRAVELING THE SAME SPEED. I PULLED OVER AGAIN AND WAITED BEFORE DRIVING OFF. I DID SOME RESEARCH AND LEARNED THIS IS A KNOW SAFETY PROBLEM WITH JEEPS CALLED A "DEATH WOBBLE". I MADE AN APPOINTMENT TO HAVE MY JEEP LOOKED AT ON 2-4-2020, HOWEVER THE SERVICE GARAGE HAD TO CANCEL MY APPOINTMENT DUE TO THEIR INTERNET BEING DOWN. I HAVE RESCHEDULED FOR 2-7-2020. IF THE SERVICE DOES NOT CORRECT THE PROBLEM, WHAT AM I TO DO? THANK YOU, [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Wheels, Other or unspecified, Jan 31, 2020
RAPID JARRING AND SHAKING OF STEERING WHEEL OCCURRED WHEN DRIVING SPEEDS OF 65 -70 MPH ENCOUNTERED AN EXPANSION CRACK THE VIOLENT SHAKING OF THE JEEP CAUSED ME TO HAVE TO PULL OFF THE ROAD TO AVOID A COLLISION. THIS HAPPENED ON JANUARY 29, 2020 THE JEEP HAS 13,000 MILES ON IT AND HAS NEVER BEE OFF-ROAD. THE JEEP HAS BEEN PARKED SINCE THE INCIDENT, DEEMED UNSAFE FOR TRANSPORTATION. IT IS SCHEDULED TO GO TO INTO DEALERSHIP ON FEB 4TH FOR EVALUATION AND REPAIR IF POSSIBLE.
Other or unspecified, Jan 20, 2020
BAD FRAME WELDS ALL OVER THE FRAME. POROSITY, MISSING SECTIONS OF WELD, PINHOLES, EXCESSIVE SCATTER, PROTECTIVE PAINT CHIPPING.
Suspension, Other or unspecified, Jan 19, 2020
WHEN LOOKING AT THE VEHICLE ON A CAR HOIST, UNSATISFACTORY WELDS ON THE CHASSIS WERE IDENTIFIED. THE WELDS OCCURRED AT VARIOUS LOCATIONS AND INCLUDED DEFECTS SUCH AS EXCESSIVE POROSITY, EXCESSIVE WELD SPATTER, AND OFF LOCATION OF THE ORIGINAL WELD AND TOUCH UP WELDS. I AM NOT A CERTIFIED WELD INSPECTOR, HOWEVER I AM A STATE CERTIFIED WELDER, AND FEDERALLY LICENSED AIRCRAFT MECHANIC. I HAVE BEEN TAUGHT TO IDENTIFY WELD DEFECTS, AND UNDERSTAND EFFECTS THEY HAVE ON STRUCTURAL STRENGTH. FOR BEING A ROBOTICALLY WELDED FRAME I FOUND THE QUALITY OF SOME WELDS UNACCEPTABLE, AND SHOULD NOT HAVE PASSED QUALITY CONTROL AT THE FACTORY. I AM NOT AN AUTOMOTIVE ENGINEER, NOR AM I A STRUCTURAL ENGINEER, HOWEVER I ASSUME THAT THE STRUCTURAL STRENGTH OF THE FRAME IN THIS STATE IS LESS OF THE ORIGINAL DESIGN STRENGTH. THIS ISSUE SHOULD BE DEALT WITH BEFORE SOMETHING BAD HAPPENS.
Electrical system, Other or unspecified, Engine, Jan 7, 2020
FAILURE TO START, RANDOMLY WHEN VEHICLE IS STATIONARY. VISIBLE PERTAINING COMPONENT PARTS SUCH AS BATTERY, IGNITION SWITCH, STARTER AND VOLTAGE ALL IN GOOD ORDER. AFTER 30 MINUTE WAITING PERIOD CAR WILL START. STEERING WHEEL MOVEMENT WHEN EXITING VEHICLE APPEARS TO TRIGGER PROBLEM, QUITE OFTEN. HAS OCCURRED 8 TIMES IN 4 MONTHS. DEALER SHOWED NO ERROR CODES.
Structure, Other or unspecified, Dec 7, 2019
BACK IN OCTOBER 2019, I RENTED A NEW JEEP WRANGLER FROM ENTERPRISE FOR A TRIP TO CHICAGO FOR WORK. WHILE BOTH TRAVELING TO AND FROM CHICAGO, I HAD TWO INSTANCES WHILE TRAVELING ON ROUTE 80 IN OHIO, WHERE I WENT OVER SMALL BUMPS, AND THIS CAUSED THE VEHICLE TO SHAKE VIOLENTLY. ON THE RETURN TRIP HOME, I ACTUALLY HAD TO PULL OFF THE SIDE OF THE HIGHWAY AND SLOW DOWN TO APPROXIMATELY 25 MILES PER HOUR TO GET THE SHAKING TO STOP. WHEN RETURNING THE VEHICLE TO ENTERPRISE, I INFORMED THEM OF WHAT HAPPENED. THEY THEN STATED THEY GET A LOT OF COMPLAINTS ABOUT THE WRNAGLER AND WOULD TAKE SOME MONEY OFF OF MY BILL. I TOLD THEM THEY DON'T UNDERSTAND, AND THAT THERE IS SOMETHING SERIOUSLY WRONG WITH THIS VEHICLE AND THAT MY WIFE HAS THE SAME VEHICLE AND IF THIS HAPPENED IN HER CAR, I WOULD NOT ALLOW HER TO DRIVE IT. FAST FORWARD TO THE NIGHT OF 12/6/2019. WHILE TRAVELING TO MY WIFE'S CHRISTMAS PARTY (IN HER 2018 JEEP WRANGLER) ON ROUTE 680 NORTHBOUND AT 60 MPH, I HIT A SMALL BUMP IN THE ROAD. THE STEERING WHEEL ALONG WITH THE REST OF THE VEHICLE STARTED TO SHAKE VIOLENTLY. WE THEN HAD TO SLOW DOWN IN ORDER TO GET THIS SHAKING TO STOP. I LOOKED OVER AT HER AND SAID THAT THIS CAN IN NO WAY BE NORMAL. SHE THEN INFORMED ME THAT THIS HAS HAPPENED TO HER A FEW TIMES AS WELL. THERE IS NO WAY THIS CANNOT BE A SAFETY ISSUE, AND I DEFINITELY DO NOT WANT MY WIFE DRIVING THIS CAR.
Other or unspecified, Nov 24, 2019
BACKUP CAMERA RANDOMLY DOES NOT WORK. SOMETIMES THE BACKUP CAMERA WILL WORK BUT WITHOUT THE GUIDELINES. AND SOMETIMES THE BACKUP CAMERA WILL NOT WORK AT ALL, ONLY SHOWING THE NAVIGATION GPS SCREEN COMPLETELY BLACK. IT MALFUNCTIONS LIKE THIS WHILE BACKING UP IN MY GARAGE, OR BACKING UP INTO A PARKING SPOT IN A PARKING GARAGE OR ON A CITY STREET. I WAS INFORMED BY TWO DEALERSHIP SERVICE DEPARTMENT REPRESENTATIVES THAT THEY CAN'T DO ANYTHING ABOUT IT UNLESS IT IS NOT WORKING WHEN I BRING IT IN, SO THEY WILL BE ABLE TO DIAGNOSIS THE PROBLEM CORRECTLY. OF COURSE, IT ALWAYS WORKS PROPERLY WHEN I BRING IT IN TO THE DEALERSHIP. I HAVE VIDEOS FROM MY IPHONE WHEN IT MALFUNCTIONS BUT THE DEALERSHIP SAID THEY WERE SORRY AND CAN'T DIAGNOSIS IT WITH THE VIDEO, AND THAT IT HAS TO BE IN THE MALFUNCTION MODE AT THAT TIME BEFORE THEY CAN DO ANYTHING ABOUT IT. I CURRENTLY HAVE AROUND 8,600 MILES ON MY 2018 JEEP JL SAHARA WRANGLER AND THIS PROBLEM STARTED AROUND 4,500 MILES OR MAYBE SLIGHTLY LESS. THIS IS VERY FRUSTRATING! I SPECIFICALLY PAID EXTRA FOR THIS JEEP MODEL TO GET THE BACKUP CAMERA. AND IT ONLY WORKS PROPERLY ABOUT 60% OF THE TIME! I NEVER KNOW WHEN IT WILL WORK PROPERLY OR WHEN IT WILL NOT WORK AT ALL.
Suspension, Other or unspecified, Nov 17, 2019
WHILE DRIVING NORTHBOUND ON I-275 TO TAMPA FROM SARASOTA WITH MY WIFE AND NEWBORN SON, THE VEHICLE BEGAN SHAKING VIOLENTLY AFTER GOING OVER A BUMPY PART OF THE ROAD AROUND A CURVE OF THE HIGHWAY. THIS CONTINUED UNTIL I PULLED MY FOOT OFF THE GAS AND ALLOWED THE VEHICLE TO SLOW 10-15 MPH.
Other or unspecified, Nov 15, 2019
JUST GOT ONTO HIGHWAY, GOING ABOUT 72 MPH, HIT A SMALL BUMP AND CAR STARTED VIOLENTLY SHAKING (FREQUENTLY REFERRED TO AS DEATH WOBBLE). ONCE I PULLED OVER AND STOPPED THE WOBBLE WENT AWAY. THIS HAPPENED THE DAY AFTER I BROUGHT MY VEHICLE IN FOR A RECALL TO REPLACE THE STEERING COLUMN DAMPER WHICH SUPPOSEDLY CAUSED THIS PROBLEM TO BEGIN WITH. NEVER HAD THIS PROBLEM UNTIL I BROUGHT IT IN FOR THE RECALL. BROUGHT IT TO THE DEALERSHIP TWO DAYS LATER AND THEY TOLD ME NOTHING WAS WRONG WITH IT BUT IF IT HAPPENS AGAIN TO BRING IT BACK IN. THEY TOLD ME MY WHEELS WERE SLIGHTLY OUT OF ALIGNMENT WHICH MAY HAVE CAUSED IT BUT THERE IS NO WAY; THE VEHICLE WAS SHAKING VIOLENTLY BACK AND FORTH, IT HAD NOTHING TO DO WITH A SLIGHTLY OFF ALIGNMENT.
Steering, Suspension, Other or unspecified, Nov 7, 2019
SEVERE SHAKING IN FRONT END . ALSO POROSITY IN FRAME WELDS
Steering, Other or unspecified, Nov 6, 2019
HAD THE RECALL FOR THE STEERING DAMPENER DONE A COUPLE MONTHS AGO. EXPERIENCING EXTREME VIBRATION AND JERKING OF THE STEERING WHEEL AND VEHICLE AFTER GOING OVER MINOR IMPERFECTIONS IN THE ROAD. ONLINE RESEARCH FINDS IT TO BE THE "DEATH WOBBLE" WHERE I HAVE TO SLOW THE VEHICLE DOWN BELOW AROUND 40MPH. HAS HAPPENED THREE TIMES ON THE HIGHWAY SINCE GETTING THE RECALL. DID NOT HAPPEN PRIOR TO THE RECALL.
Steering, Wheels, Other or unspecified, Nov 4, 2019
ON 9/30/19 AT 4:30AM, ODOMETER READING OF 170 MILES, WHILE AT HIGHWAY SPEED, APPROX 70 MPH, ON I-295, THE VEHICLE BEGAN TO VIOLENTLY SHAKE. IT WAS UNCONTROLLABLE UNTIL MY SPEED REDUCED TO 35 MPH. AT 35 MPH THE SHAKING BEGAN TO SUBSIDE WHILE I CONTINUED TO SLOW TO A STOP. THE INCIDENT APPEARED TO BE TRIGGERED BY A SLIGHT BUMP OR SEAM IN THE PAVEMENT. ON 9/30/19 THE VEHICLE WAS SERVICED AT CHERRY HILL DODGE CHRYSLER JEEP, 1708 W. MARLTON PIKE, CHERRY HILL NJ 08002. THEY DETERMINED CAUSE TO BE FAULTY STEERING DAMPER AND REPLACED IT WITH PART NUMBER 68251580AD WHICH I WAS TOLD WAS AN IMPROVED PART OVER THE ORIGINAL. AT FIRST THE PROBLEM SEEMED TO BE RESOLVED. THEN ON 11/3/19 AT 9:30PM, ODOMETER READING 1,490 MILES THE VIOLENT SHAKING OCCURRED AGAIN. CIRCUMSTANCES WERE THE SAME, TRAVELING AT HIGHWAY SPEED, APPROX 70 MPH, HAD TO REDUCE SPEED TO STOP THE SHAKING, AGAIN ON I-295 BUT DIFFERENT LOCATION, AGAIN APPARENTLY TRIGGERED BY A SLIGHT BUMP OR SEAM IN THE PAVEMENT.