2018 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,822 owner complaints filed for this model year. This is the highest complaint count among 26 Wrangler model years with reports.
Of the 2018 reports, 22 involved a crash and 25 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
EquipmentApr 23, 2019
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
Campaign 19V320000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 8, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
Campaign 18V786000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
SteeringMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
Campaign 18V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Structure, frame and membersApr 12, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
Campaign 18V231000 on NHTSA.gov
Representative owner complaints: other or unspecified
212 reports, newest first. Show all
Other or unspecified, Oct 30, 2019
WHEN HAVING AC ON AND SPEEDING BETWEEN 60-75 MPH A BURNT LIKE SMELL COMES THROUGH AC VENTS TEMPORARILY
Steering, Suspension, Other or unspecified, Oct 28, 2019
AT 65 MPH HIGHWAY SPEEDS, WHEN VEHICLE HITS A POTHOLE OR BUMP; VEHICLE WOBBLES, SHAKES, AND LOSES STEERING CONTROL. AS KNOWN "DEATH WOBBLE." OCCURS ON A REGULAR BASIS.
Steering, Suspension, Other or unspecified, Oct 26, 2019
JUST HAD THE STEERING DAMPER RECALL PERFORMED - NEVER HAD ANY WOBBLE ISSUES BEFORE COMPLETING THE RECALL. I COMPLETED THE RECALL AS I THOUGHT THAT WAS WHAT GOOD CAR OWNERS DO. NOW, JUST 3 DAYS LATER I AM EXPERIENCING THE WOBBLE AT HIGHWAY SPEEDS. VERY SCARY! HAD THE ENTIRE FAMILY IN THE CAR COMING HOME FROM DINNER - DID NOT HIT ANY IRREGULAR BUMPS OR ANYTHING OUT OF THE NORM. WAS DRIVING ON THE HIGHWAY ON A STRETCH WE DRIVE ALMOST DAILY AND OUT OF NOWHERE, JUST HITTING SOME "NORMAL" MICHIGAN ROAD BUMPS THE STEERING WHEEL AND FRONT END STARTED SHAKING. IT EVENTUALLY STOPPED ITSELF - BUT THEN HAPPENED 5 MORE TIMES. WE DID NOT KNOW WHAT WAS GOING ON AS WE WERE NOT AWARE OF THE ISSUE OR EVEN WHY THERE WAS A RECALL REPAIR. AFTER GETTING HOME AND SEARCHING THE INTERNET I FOUND ALL SORTS OF COMPLAINTS AND THE REASONING BEHIND THE RECALL. IRONICALLY AGAIN, I DID NOT HAVE THE ISSUE BEFORE I HAD THE RECALL WORK COMPLETED. AFTER READING THE ARTICLE I IMMEDIATELY LEFT A MESSAGE FOR MY SERVICE MANAGER AT THE DEALERSHIP AND THEN LOOKED UNDER THE JEEP TO CONFIRM THAT IN-FACT THE PART WAS REPLACED AND HAD THE CORRECT PART NUMBER. I DO WANT TO MENTION THAT EVEN BEFORE THE WOBBLE I DID MENTION TO MY WIFE AND NOTICE THAT I THOUGHT THAT THE STEERING WAS A BIT MORE "LOOSE" AFTER GETTING THE CAR BACK. NOT SURE IF THAT IS RELEVANT, BUT THOUGHT I WOULD NOTE THAT HERE AS WELL.
Steering, Other or unspecified, Oct 25, 2019
VIOLENT SHAKING WHILE HIGHWAY SPEED OVER 55MPH WHEN DRIVING NORMALLY. AND DISAPPEARED SLOWLY WHEN IT REDUCE DOWN TO 52MPH.
Steering, Other or unspecified, Oct 23, 2019
WOBBLE IN STEERING WHEEL HAPPEN MORE FREQUENTLY THEN I LIKE WHEN TURNING TO THE LEFT OR RIGHT ON A BUMP WHEEL RUMBLES I HAVE TO HOLD IT TIGHT AND SLOW DOWN FOR IT TO STOP. FEELS UNSAFE CAN BE DANGEROUS ALL THROUGH OCT SEPT BEEN HAVING THE ISSUE DOES IT WHEN IT WANTS TO
Steering, Other or unspecified, Oct 14, 2019
WANDERING AND LOOSE STEERING ISSUE PERSIST. 1. STEERING WANDERING FIRST WHEEL ALIGNMENT WAS OFF AND IT HAD TO BE REDONE. PROBLEM STILL OCCURRED THAN WAS INFORMED THAT WRANGLERS AREN'T MEANT TO GO HIGHWAY SPEEDS. 2. AC BLOWS OUT WARM AIR AND WAS TOLD THAT'S NORMAL. TODAY I BROUGHT IN FOR THE FIRST OIL CHANGE AND 3. STEERING DAMPER RECALL. WELL GOOD THING I DOUBLE CHECKED THEIR WORK. THEY INSTALLED THE REPLACEMENT RECALLED PART THE WRONG WAY. NOW THE JEEP WANDERING IS WORSE AND THE VEHICLE SHAKES AT HIGHWAY SPEED. WE CAN'T KEEP THE JEEP STRAIGHT.
Other or unspecified, Oct 4, 2019
ON FRIDAY, SEPTEMBER 20, 2019, WE WERE TOWING OUR JEEP WRANGLER BEHIND OUR 25 FOOT COACHMAN PRISM RV ON HIGHWAY 95 IN MARYLAND. WE HIT A BUMP IN THE HIGHWAY GOING ABOUT 70 MPH AND OUR RV WAS SHAKING SO BAD AND SOUNDED LIKE WE HAD A FLAT TIRE. THE SHAKING WOULDN'T STOP SO WITHIN A HALF MILE WE MANAGED TO PULL OVER TO THE BREAKDOWN LANE AND STOP. WE GOT OUT AND CHECKED ALL THE TIRES BECAUSE WE THOUGHT WE HAD A FLAT TIRE. NOTHING WAS WRONG. WE CONTINUED ON A TRIP ABOUT 5 MILES FURTHER UP THE ROAD IT HAPPENED A SECOND TIME. THIS TIME WE COULDN'T PULL OVER BUT WE SLOW DOWN AND THE SHAKING WENT AWAY. WE REACHED OUR DESTINATION AND MET UP WITH FAMILY AND BEFORE WE COULD TELL THEM WHAT HAPPENED MY SISTER WHO HAD JUST BOUGHT A JEEP WRANGLER TWO WEEKS EARLIER ASKED IF WE HAD HEARD ABOUT THE DEATH WOBBLE. I WENT ONLINE AND LEARNED ABOUT THE DEATH WOBBLE AND I'M CERTAIN THIS IS WHAT WAS OCCURRING TO OUR JEEP WHILE BEING TOWED. WE HAD ALREADY REPLACED THE DAMPER AS A RECALL AND THIS STILL OCCURRED. WENT TO THE DEALERSHIP TODAY AND OVER THE WEEKEND THEY'RE REPLACING SOME BARS UNDERNEATH THE FRONT OF THE JEEP. THE REASON FOR MY REPORTING THIS IS I LEARNED THAT THE DAMPER BEING REPLACED IS SUPPOSED TO BE A FIX AND SINCE WE ALREADY HAD IT REPLACED BUT DIDN'T UNDERSTAND WHY THEY WERE REPLACING IT MONTHS AGO IT'S STILL OCCURRED TO OUR JEEP.
Steering, Other or unspecified, Sep 29, 2019
I PURCHASED MY 'NEW' 2018 JL JEEP WRANGLER/RUBICON LESS THAN ONE MONTH AGO. IT HAS UNDER 1400 MILES ON IT AND I HAVE HAD TO GET OUT AND CHECK MY TIRES NUMEROUS TIMES THINKING ONE WAS FLAT BECAUSE IT WAS PULLING TO ONE SIDE. IT IS VERY HARD TO CONTROL AND IT LOOKS LIKE I AM INTOXICATED WHILE DRIVING THIS VEHICLE. IT LOOKS LIKE ONE RECALL ON THE STEERING DAMPER WAS REPLACED BEFORE THE PURCHASE, BUT NOT EVEN SURE IF IT WAS REALLY REPLACED. THE LEFT REAR SHOCK WAS LEAKING AND SUPPOSABLY REPLACED TOO. UNDER WARRANTY OF COURSE. I WILL BE CONTACTING A CHRYSLER DEALERSHIP TOMORROW AND CALLING JEEP. I WANT THEM TO CHECK THE ALIGNMENT, STEERING AND MAKE SURE THE RECALL WAS COMPLETED PROPERLY. I WILL BE TAKING IT TO A DIFFERENT DEALERSHIP THAN THE ONE THAT I PURCHASED IT FROM. I AM DEVASTATED AND WORRIED ABOUT MY SAFETY, MY FAMILY'S SAFETY AND THE SAFETY OF OTHERS ON THE RODE. CHRYSLER NEEDS TO ADDRESS THIS ISSUE. I WILL ALSO BE HAVING A SPECIALIST CHECKING THE WELDS AS WELL AFTER READING THROUGH THESE COMPLAINTS. WITH WINTER ON ITS WAY, I WILL HAVE NO CHOICE BUT TO DRIVE IT. IT WILL BE SCARY ON TREACHEROUS WINTER ROADS. I ALSO WAS DRIVING AN AVG OF 68 ON A TWO LANE HIGHWAY AND WENT OVER A SMALL SMOOTH BUMP IN THE ROAD... THE KIND THAT MAKES YOUR STOMACH TICKLE.... I ABOUT LOST CONTROL. IT IS SO HARD TO KEEP IN YOUR DRIVING LANE. I HAVE DROVE A JEEP SINCE 2010 AND ALWAYS SAID I WOULDN'T BUY ANYTHING ELSE. I REALLY HOPE CHRYSLER WILL TAKE CARE OF THEIR JEEP FAMILY AND FIX THIS PROBLEM. MAKES ME SICK TO THINK I JUST SPENT $43000 ON A VEHICLE I SHOULDN'T DRIVE. THE PREMIUM AUDIO IS ALSO 'NOT PREMIUM'.... AWFUL. VARIOUS SPEEDS, VARIOUS MILEAGE AT TIME OF EVENTS- NOTICE RIGHT AWAY AFTER PURCHASE, HOWEVER THOUGHT I JUST NEEDED TO GET USE TO DRIVING A NEW VEHICLE.
Steering, Other or unspecified, Sep 23, 2019
I HAVE HAD NOTHING BUT ISSUES WITH THIS VEHICLE. FROM INCORRECT WELDS (WHICH THE DEALERSHIP DEEMED AS OKAY UNTIL I HAD A THIRD-PARTY LOOK AT THEM) TO STEERING ISSUES (WOBBLE, DRIFT, ETC.), IT'S BEEN A COMPLETE NIGHTMARE. I'M STUCK PAYING FOR A VEHICLE THAT WILL NOT HOLD ITS VALUE OVER TIME AND AM SO AFRAID TO DRIVE IT THAT I'VE ONLY PUT 1,600 MILES ON THE VEHICLE SINCE I PURCHASED IT IN AUGUST OF 2018. IF I COULD HAVE ONE WISH, IT WOULD BE TO PULL THIS VEHICLE FROM THE MARKET AND REQUEST THAT FCA DOES A FULL BUYBACK FOR VEHICLES WITH RECALLED ISSUES. THEY ARE LYING TO THE NHTSA, THEIR CUSTOMERS, AND SHAREHOLDERS. I DON'T KNOW WHAT TO DO.
Steering, Power train, Other or unspecified, Aug 14, 2019
DEATH WOBBLE. AT HIGHWAY SPEEDS LOOSE CONTROL OF WHEEL REQUIRING IMMEDIATE SLOWDOWN. VERY DANGEROUS. ALSO ISSUES WITH TRANSMISSION GETTING STUCK IN LOW GEAR WHEN TRYING TO ACCELERATE.
Other or unspecified, Jul 17, 2019
VEHICLE INTERMITTENTLY WILL NOT START, ANTI-THEFT LIGHT FLASHING. VEHICLE WILL RESTART AFTER SITTING 10-15 MINIUTES
Steering, Suspension, Other or unspecified, Jul 17, 2019
STEERING DOWN THE ROAD IS LOSE AND HARD TO KEEP JEEP STRAIGHT WHILE GOING DOWN THE ROAD. I HAVE REPLACED THE STEERING STABILIZER TO FIX THE "DEATH WOBBLE" BUT THE STEERING PROBLEM IS STILL THERE AND WORSENING
Other or unspecified, Jul 16, 2019
HOOD LATCH FLUTTERING WHILE DRIVING AT HIGHWAY SPEEDS
Electrical system, Other or unspecified, Jul 2, 2019
THE CAR RANDOMLY DOES NOT START. AFTER DRIVING AROUND TOWN FOR ERRANDS OVER THE COURSE OF 3-7 DAYS, IT SUDDENLY WON'T START. IT WILL EVENTUALLY START AFTER WAITING FOR ABOUT 25-40 MINUTES. THIS BEGAN A FEW DAYS AFTER I PURCHASED THE CAR IN APRIL 2019 AND HAS CONTINUED SINCE. IT IS AT THE DEALER NOW, (AFTER FINALLY NEGOTIATING A PAID RENTAL FROM THEM) BUT THEY ARE NOT DRIVING IT ENOUGH TO RECREATE THE TRIGGER IN ORDER TO INVESTIGATE AND FIX IT. HERE IS A LINK TO A VIDEO I MADE OF A RECENT OCCURRENCE: HTTPS://WWW.YOUTUBE.COM/WATCH?V=AGX72YJ0_EW&T=3S. HERE ARE LINKS TO BLOG POSTS FROM OTHER JEEP JK 2018 UNLIMITED CUSTOMERS EXPERIENCING THE SAME THING: HTTPS://WWW.CARGURUS.COM/CARS/DISCUSSION-T75977_DS983916 HTTPS://WWW.WRANGLERFORUM.COM/F202/HELP-NEW-2018-JK-WON-T-ALWAYS-START-2228306.HTML ... I GOOGLED MY VIN NUMBER AND A SEARCH RESULT CAME UP IMPLYING THAT MY "NEW" CAR MIGHT ACTUALLY BE USED. SEE THE ATTACHED SCREENSHOT.
Steering, Suspension, Other or unspecified, Jul 1, 2019
KEEP WRANGLER DEATH WOBBLE, CAUSE ME TO SWERVE OFF THE ROAD WHILE MY TWO YOUNG CHILDREN WERE IN THE CAR. SINCE THEN MY DAUGHTER HAD BEEN COMPLAINING ABOUT NECK PAINS. MY NECK AND BACK ALSO HAS BEEN IN PAIN SINCE THEN. GOING TO SEEK MEDICAL TREATMENT.
Other or unspecified, Jun 21, 2019
TO ' WHOM IT MY CONCERN, FROM ' [XXX] IN REGARDS TO MY PURCHASE OF MY JEEP WRANGLERVEHICLE ' AMERICAN FASBACK EDITION 2018 VIN #[XXX] PURCHASED FORM MOIX RV 4723, 1213 COLLIER DR, CONWAY AR 72032 PURCHASE DATE WAS 3/4/19 BUT DID NOT SIGN PAPERS OR TAKE POSSESSION OF VEHICLE TILL MARCH 9TH 2019 I HAVE COMPLIED WITH REQUESTED INFORMATION ON THE TOTAL COST OF EXPENSES TO THE ERWIN HYMER GROUP AND SENT INFORMATION CERTIFIED MAIL TO EHGUSA-AF 1945 BURGUNDY PLACE, ONTARIO, CA 91761 WITH ALL MY COSTS RELATED TO THIS PURCHASE ON MAY 20TH WITH THE TOTAL THEY OWE ME TO BUY BACK THIS UNSAFE VEHICLE. I WAS INFORMED IN SAME LETTER THAT I SHOULD IMMEDIATELY STOP USING MY VEHICLE. I HAVE ALSO CALLED THE NUMBER 844-533-7997 EXT [XXX] AND HAVE LEFT NUMEROUS MESSAGES. I HAVE ALSO NOTIFIED OUR LESSEE WITH IN THE TEN DAYS TO COMPLY WITH FEDERAL REGULATIONS BY CERTIFIED LETTER SENT ON MAY 20TH. SENT TO US BANK AT P.O. BOX 2188 OSHKOSH WI 54903. NOW THEY SAY THEY NEVER RECEIVED MY INFORMATION THAT I SENT CERTIFIED MAIL. THIS IS THE ADDRESS INFORMATION THE BRANCH OFFICE IN CONWAY TOLD ME SEND THE INFORMATION TO. I TALKED TO [XXX] ON MAY 20TH 2019 HE IS THE HEAD OF OPERATIONS AT ERWIN HYMER GROUP AND HE TOLD ME THAT I WOULD RECEIVE MY MONEY BACK ON JUNE 18TH 2019. I CALLED AND LEFT SEVERAL MESSAGES TO ASK FOR INFORMATION WE DISCUSSED IN WRITING BUT NO RESPONSE. I WOULD APPRECIATE YOUR HELP WITH THIS ISSUE, THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *CC *TR
Electrical system, Other or unspecified, May 9, 2019
ISSUE WITH THE UCONNECT OPERATING SYSTEM. SYSTEM CONTINUALLY FREEZES AND FAILS TO RESPOND WHILE DRIVING. BACKUP CAMERA FREEZES AND AT TIMES DOES NOT TURN ON WHEN BACKING. APPLE CAR PLAY AND ANDROID AUTO MALFUNCTIONS. THE CALLS STAY CONNECTED BUT DROP FROM THE IN-CAR AUDIO BACK TO THE PHONE FORCING YOU TO UNPLUG AND THEN PLUG BACK IN THE PHONE WHILE DRIVING. SYSTEM OPERATES MOST OF THE CARS ELECTRICAL FUNCTIONS. BEEN IN FOR SERVICE 3 TIMES AND HAVE SHOWN PROOF OF MALFUNCTION AND CHRYSLER AND DEALER REFUSE TO REPLACE UNIT. CHRYSLER SAYS THE PHONES AND CARRIERS ARE THE ISSUE. SYSTEM FAILS WITH BOTH IPHONE 7 ON VERIZON AND SAMSUNG NOTE 8 ON T-MOBILE. IT IS ILLEGAL TO OPERATE A MOTOR VEHICLE IN GEORGIA AND USE YOUR CELL PHONE AT THE SAME TIME AND THE SYSTEM FAILURE PUTS YOU AT RISK WHEN YOU ARE REQUIRED TO UNCONNECT AND RECONNECT PHONE WHILE DRIVING.
Steering, Electrical system, Other or unspecified, Apr 3, 2019
I PURCHASED VEHICLE IN FEB 2018. WITHIN THE FIRST WEEK OR TWO STARTED HAVING PROBLEMS. A COWORKER PURCHASED A 2018 JEEP CHEROKEE. SHE RETURNED IT IN TWO MONTHS BECAUSE IT WOULD NOT START. ANOTHER COWORKER'S GIRLFRIEND PURCHASED A 2018 RUBICON WITH ENGINE LIGHT PROBLEMS, STARTING ISSUES, AND RADIO NOT WORKING. MY VEHICLE HISTORY: REAR DEFROSTER SENSOR ON BACK WINDOW DOES NOT STAY SECURED. 4TH RETURN TO DEALER. SECOND WINDOW TO BE REPLACED. PANEL LIGHT FOR REAR WINDOW DEFROSTER CONTINUES TO LIGHT, BUT SENSOR IS NOT CONNECTED. HAVE BEEN ON WAIT LIST SINCE MARCH 2019 FOR NEW WINDOW TO ARRIVE. IT APPEARS THE SENSOR CORD IS TOO SHORT TO REACH WINDOW WHEN RAISING. DEATH WOBBLE HAS HAPPENED 3X WHILE IN MOTION ON HIGHWAY AND HAS BEEN AT THE DEALERSHIP 3X FOR THIS ISSUE. VEHICLE DOES NOT CORRECT ITSELF WHILE DRIVING AND IT FEELS LIKE THE VEHICLE IS COMING APART. HAD TO CONTINUE DRIVING ON THE HIGHWAY, SLOWING DOWN DID NOT CORRECT THE PROBLEM, UNTIL I REACHED A SAFE PLACE TO PULL OVER. ONCE COMING TO A COMPLETE STOP, IT CORRECTED ITSELF. THE JEEP LOOSES TOTAL CONTROL AND I AM AFRAID SOMETHING MAY COME APART CAUSING INJURY OR DEATH. FREEDOM TOPS HAD RATTLE INSIDE OF THEM WITH HUGE WIND NOISE WHEN IN MOTION. PROBLEM CORRECTED WHEN DEALERSHIP SWITCHED OUT FREEDOM TOPS. NOW THE FREEDOM TOP IS TOO BIG FOR FREEDOM BAG. THE BAG APPEARS TO BE COMING APART WHEN ZIPPED. DROVE TO STORE AND GOT OUT OF THE VEHICLE. TRIED TO REMOTE LOCK THE VEHICLE, WHICH FAILED. TRIED TO START JEEP, IT WOULD NOT START. FOLLOWED INSTRUCTIONS ON PANEL TO USE KEY BY PLACING CLOSE TO REMOTE START BUTTON. AFTER A SECOND TRY IT STARTED. RADIO PLAYING TWO STATIONS AT ONE TIME. BACK CAMERA WOULD NOT WORK. KEY FOB REPLACED AS IT WAS FALLING APART. ARMREST REPLACED, WOULD NOT CONNECT WHEN ENCLOSED IN HOLDER. ALL BEGAN IN 2/2018. DATE I AM ABOUT TO ENTER BELOW IS FOR THE WOBBLE.
Other or unspecified, Mar 25, 2019
WIND NOICE IN CORNER OF PASSENGER SIDE AND IN THE MIDDLE OF TOPS. BOUGHT VEHICLE NEW 2/4/18 AND HAS BEEN IN THE SHOP FOR LAST 45 DAYS TRYING TO FIX. NOICE IS WORSENS DEPENDING ON DIRECTION AND HOW STRONG THE WINDS ARE BLOWING.
Other or unspecified, Mar 21, 2019
WHEN ATTEMPTING TO START JEEP, LIGHTS AND EVERYTHING COMES ON BUT WILL NOT START. IF LEFT ALONE FOR 10-30 MINUTES THEN TRY AGAIN IT STARTS UP. BATTERY AND STARTER ARE NOT THE ISSUE. A FORUM ABOUT THIS ISSUE DISCUSSES THE WIRING HARNESS FOR TRANSMISSION. JEEP IS NEW LESS THAN 10,000 MILES ON IT.
Steering, Other or unspecified, Mar 10, 2019
I HAVE A 2018 JEEP WRANGLER JL AND SINCE I GOT THE TRUCK IN JULY 2018, THERE HAS BEEN AT LEAST 10 TIMES DURING WHICH I'M DRIVING ON THE HIGHWAY GOING OVER 50 MILES PER HOUR WHERE I WILL HIT A BUMP IN THE ROAD AND THE STEERING WHEEL STARTS SHAKING VIOLENTLY. IT HAPPENED 2 TIMES TODAY DURING A 2 HOUR DRIVE. IT CAN LAST FOR OVER A MINUTE AND I NEED TO SLOW DOWN CONSIDERABLY TO GET IT TO STOP.
Steering, Suspension, Other or unspecified, Mar 8, 2019
DEATH WOBBLE IF I HIT ANY LITTLE BUMP OR CREASE IN THE ROAD. I HAVE TO STOP THE VEHICLE COMPLETELY FOR IT TO STOP. ALSO IF I LET GO OF THE STEARING WHEEL, YHE VEHICLE VEARS OFF TO THE RIGHT OR LEFT.
Steering, Suspension, Other or unspecified, Mar 5, 2019
MY VEHICLE HAS UNDER 3000 MILES. I HAVE ALREADY TAKEN IT IN ONCE TO SEE A DEALER ABOUT THIS PROBLEM. WHEN GOING 50MPH OR HIGHER, AFTER I HIT A BUMP, MY STEER WHEEL WILL VIBRATE FOR A COUPLE OF SECONDS THEN STOP. TWICE NOW, AFTER HITTING A BUMP ON THE HIGHWAY, GOING OVER 50 MPH AND SURROUNDED BY TRAFFIC, THE STEERING WHEEL AND THE VEHICLE SHOOK VIOLENTLY. THE FIRST TIME IT LASTED ABOUT 10 SECONDS. I IMMEDIATELY TOOK TO DEALER AND THEIR PAPERWORK SAYS THAT THE STEERING DAMPENER WAS REPLACED. THE SECOND TIME JUST HAPPENED BUT LUCKILY IT ONLY LASTED 2 SECONDS. BOTH TIMES IT ONLY STOPPED SHAKING AFTER I SLOWED DOWN UNDER 50 MPH WHILE ON A BUSY HIGHWAY WHICH HAS CARS GOING 70 MPH. THIS A MAJOR SAFETY CONCERN. I'VE BEEN READING ON FORUMS AND I'M NOT THE ONLY DRIVER EXPERIENCING THIS. PLEASE MAKE THIS AWARE BEFORE SOMEONE GETS INJURED OR EVEN KILLED DUE TO THIS DEFECT.
Other or unspecified, Feb 28, 2019
THERE'S ABOUT A HALF SECOND DELAY IN THE HORN WHEN PRESSING THE CENTER OF THE STEERING WHEEL. THIS COULD BE A SAFETY CONCERN IF YOU'RE TRYING TO WARN AN UNATTENTIVE MOTORIST IN A POTENTIAL COLLISION.
Other or unspecified, Fuel/propulsion system, Feb 27, 2019
CURRENTLY I HAVE TWO ISSUES I BELIEVE MY 2018 WRANGLER JL TO BE EXPERIENCING. THE FIRST IS A CONSTANT CLICKING NOISE COMING FROM THE UNDERCARRIAGE OF THE VEHICLE, MAINLY IN THE REAR. THIS OCCURS AT SLOW SPEEDS (10MPH OR LESS). THE DEALER REPLACED MY REAR AXLE BUT TO NO AVAIL. THE SECOND ISSUE IS THAT I DO NOT BELIEVE I AM ABLE TO FILL MY FUEL TANK TO THE PROPER CAPACITY. ( HAVE A 4-DOOR JL) FROM 'LOW MILEAGE' WARNING TO FULL, TYPICALLY I GET ABOUT 16 GALLONS.