2018 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,822 owner complaints filed for this model year. This is the highest complaint count among 26 Wrangler model years with reports.
Of the 2018 reports, 22 involved a crash and 25 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
EquipmentApr 23, 2019
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
Campaign 19V320000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 8, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
Campaign 18V786000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
SteeringMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
Campaign 18V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Structure, frame and membersApr 12, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
Campaign 18V231000 on NHTSA.gov
Representative owner complaints
1,822 reports, newest first.
Steering, Suspension, Mar 4, 2022
On high speed turns when you hit a bump just right the steering wheel/column shakes violently and the entire front end vibrates to the point where it feels like control of the vehicle is lost.
Electrical system, Back over prevention, Mar 2, 2022
1) Compromised Battery (a battery purchased in August of 2021 from Interstate Battery|Camp Bowie Blvd|FortWorthTx) 2) Moritz Service Team explained some batteries (via the 3 manufacturers) can have a fail rate or be bad batteries 3) Moritz could not replicate extent of the issues we experienced with a collapsed electrical system on 02.24.2022. 4) Moritz could not explain why the 3rd party purchased battery was “discharged” completely after driving the Jeep and stopping for a short period resulting in the collapse of electrical system. 5) Moritz Team and GM had no explanation for the replacement of 3 batteries for this Jeep in a short period of < 3 years. 6) Moritz Team and GM suggested they have no knowledge of this Jeep product having these type of electrical issues. (See link: https://www.nhtsa.gov/vehicle/2018/JEEP/WRANGLER/SUV/4WD%252520Later%252520Release#safety-ratings-frontal) 7) Moritz Service Team and GM recommended returning the battery to its place of purchase for a warranty trade in. 8) Moritz Service Team and GM proposed if a repeat of this event occurs that: A) Moritz Service Team provide a more expansed evaluation of this issue (requiring our solo mode of transportation to be in the shop for an extended period) B) Should Moritz Service Team be unable to identify and replicate issue: a STAR report be submitted to escalate issue to next level engineers for Moritz. As an update: We delivered the Jeep with the 3rd party purchased battery back to Interstate Battery as recommended (following our meeting). Multiple tests were performed and noted that the 12V 48 AGM 60 G-48 (SLI48AGMDP) battery registered each time above 775. ISSUE UNRESOLVED: The issue remains how a fully charged battery (with no effect of user error), driven appropriately, resulted in a full electrical collapse of this Jeep Wrangler Unltd. Rubicon JL system within 30 minutes of the ignition beiNG turned off and attempted restart. MFG 10.2018
Electrical system, Feb 23, 2022
When you put the car in reverse the screen turns blue. Many drivers of this same vehicle has said they all experience a blue screen of death. I took it to a body shop today and they said it’s because of faulty wiring during manufacturing. A lot of jeep drivers are experiencing this same issue. Jeep dealers do not know what to do. Please issue a recall before someone gets hurt reversing their car.
Steering, Feb 22, 2022
Death Wobble frontend started to shake violently on a major highway. I have only had this vehicle 3 weeks and was never notified of this and put many drivers near me at risk. No warnings were given. Driving at highway speed.
Power train, Other or unspecified, Feb 22, 2022
My jeep makes a thumping/clunking sound when ever I take my feet off the acceleration and slow down . When sitting in the Jeep it sound like it's coming from the front end suspension but when I stick my head out the window to listen and look for the sound it's clearly coming from the rear axle . I've done extensive research regarding this issue on jeep forums. I've found that this is a common issue among jeep jl owners . all have experience sounds that sound like its coming from the front only to find our it coming from the rear and also to have entire axle replaced. I fear this is getting worst as many has also said that upon inspecting axle metal shavings are found in diffs .
Steering, Feb 22, 2022
Front Wheels/Axle Wobble when hitting irregularities in road between 48-65 MPH. Requires slowing down to almost a stop to dissipate the wobble.
Structure, Feb 21, 2022
Frame Welds failed, causing the lower control arm to completely detach from vehicle while driving on highway. Yes, it is available for inspection upon request. Yes, my safety was put at risk. Dealer refused to acknowledge problem, did not wish to see photos or video. The repair was completed elsewhere. December 29th - While driving on the highway I hear a loud bang and pull over. Turns out my front lower control arm mount COMPLETELY BREAKS OFF my frame (See attached photos). I call my dealership (Zappone CDJR in Clifton Park NY), they can’t get me in for a few weeks due to their availability. I get a major favor and get an extremely reputable, nationally known, off-road manufacture to fix it for me. While I am there, they tell me - take it in to the dealership, a lot of your welds need to be looked at. Apparently someone attempted to touch up some of the welds by hand, but didn’t do a great job. I purchased this JLUR brand new, actually ordered it from factory so no outside work was done on it. Feb 21st - Finally get it in to the dealership, explain to them the situation and without even looking at it, I already get hit with the “well hopefully your lift didn’t cause it” by the service advisor (Jeff Coon). I even reference the TSB out about welds and get told “well TSBs aren’t covered under warranty its an out of pocket expense”. So I call the support center and get told the same thing frame is not covered under my extended warranty, and my standard warranty is out. Ultimately I get told “inspected frame from star cases and damage to frame is not a known issue and is caused by off reading abuse and aftermarket lift kit and would put pressure on welds. Technician found would not be considered factory warranty due to aftermarket lift kit installed.
Visibility/wiper, Feb 21, 2022
Driver's side sun visor mount failed while driving. Had visor unclipped to block sun in driver's door window while driving on freeway. Mount broke and the visor unexpectedly hit me on the left side of my head, startling me and and almost caused an accident. The wires from the HomeLink switch group was the only thing that stopped it from falling off. From reading online this is a pretty common problem. There are aftermarket parts to fix the problem.
Power train, Feb 21, 2022
Warning Light on for “ Service axle locker system” and functionality of axle lock is not available
Engine, Feb 20, 2022
1. Engine 2. Yes. I was on a major highway when the Jeep wouldn't go above 10 miles per hour and almost causing me to get rear ended. 3. I had it at the dealer at least 4 times, they can't find the problem. They replaced ABS controller, still they can't find the problem. 4. The vehicle was inspected by the dealer, not even sure how it passed state inspection. 5. Every warning light came up on the dashboard. The problem started in November 2021. The last incident happened on the night of 2/19, this time the vehicle would go pass first gear...I was driving 10mph.
Steering, Feb 18, 2022
Steering wheel seems to ( tighten up when going around a curve went right ) this has happened off n on from time to time…. Safety is if the steering whee locks up going around a curve at 30 or more miles an hour and you don’t respond quick enough or pull hard enough the other way you can run someone over. Cause a wreck. This is 100% a safety matter and needs to be investigated not the only jeep having this problem. No one has confirmed the issue or hasn’t caused any accidents ( yet) it is just a scary moment when it Happens I have two kids and don’t need the steering to act up while they are in the car. No warning lamps on nothing let’s you know that something isn’t right. When it happens and all sudden you jerk left or right makes you look like a drunk driver swerving. This has happened 5 or 6 times and just happened 2/18/22 when my wife was on her way home from work. THIS NEEDS TO BE LOOKED AT AND INVESTIGATED BEFORE IT CAUSES A DEATH.
Power train, Feb 16, 2022, fire
The contact owns a 2018 Jeep Wrangler. The contact stated that while the vehicle was parked, his wife noticed a strong burning odor coming from underneath the vehicle. . The contact's wife drove the vehicle out of the garage and parked outside. There were no warning lights illuminated. The vehicle was taken to the dealer, where it was diagnosed that the transmission clutch was fractured, had failed, and had a burning smell. The dealer also diagnosed that the engine RPMs rev up between shifts of the transmission. The vehicle was not repaired. The contact became aware that the recall for NHTSA Campaign Number: 21V028000 (POWER TRAIN) was completed on the vehicle in 2021 to prevent transmission clutch failure. The manufacturer was notified of the failure and advised the contact that the dealer would need to disassemble the transmission and the clutch further for proof that the failure is related to the recall for NHTSA Campaign Number: 21V028000 (POWER TRAIN). The manufacturer also advised the contact that he would need to commit $600 before the dealer disassemble the transmission and clutch. The contact declined. The vehicle was not repaired. The failure mileage was approximately 24,000.
Electrical system, Visibility/wiper, Feb 13, 2022
I have had the rear defroster tab re soldered twice and the rear glass completely replaced. The second time the tab was resoldered 2/11/22, the next time I started the vehicle to warm up, the rear defroster was on and the entire rear window shattered
Steering, Suspension, Feb 11, 2022
My vehicle is suffering form the defect described in this recall notice - https://static.nhtsa.gov/odi/tsbs/2019/MC-10169208-9999.pdf However, my vin doesn't show as being recalled in the NHTSA lookup tool. This week the same experience was observed while driving over 50mph and hitting normal bumps in the road. A wild vibration/oscillation takes over the vehicle and presents a safety concern for myself, passengers, and motorists around me.
Steering, Electrical system, Air bags, Feb 10, 2022
When driving, at random times my dash lights all come on and the following components say that they're unavailable: ABS Electronic Stability Control Sway Bar Disconnect Stop/Start Blind Spot Alert I will then lose my power steering. My speedometer, RPM, and fuel gauges will drop to 0. This has happened both when driving around the neighborhood and while driving on the highway. I have been to two different dealers three different times and they have been able to reproduce and confirm the issue. But they have been unable to fix the problem. Researching the issue myself, I have found several examples of other owners having this same problem. Examples can be found on carcomplaints.com and jlwranglerforums.com. I don't know how many other cars must have this issue before action is taken by the manufacturer, but I consider the loss of power steering and the airbag system a significant safety issue. My vehicle is available for inspection at any time.
Electrical system, Fuel/propulsion system, Feb 5, 2022
Just took my 2018 JEEP Wrangler Unlimited JL in for the improved steering feel recall. The jeep was working just fine until after the software update just miles after update lost all power and shut off and wouldn't restart. I couldn't even get it to turn over enough to put it in neutral to put it on a tow truck. Finally got it restarted, back to the dealer and was told fuel pump was out. Service Bulletin #S1808000167, FCA discusses the reasons that the vehicle won’t start or there is lost contact with the fuel pump control module.
Steering, Feb 1, 2022
*Steering issues. The steering has locked up multiple times. Once in a parking lot. Every other time has been on the highway at speeds over 65mph. Yes, it is available for inspection. *If there had been a sharp curve or a reason to quickly maneuver, I would not have been able to. *No, it is out of warranty dealer let me know it's my problem. *No has not been inspected by police or others. *No warning lamps or any other symptoms prior to it happening. I've pulled over and inspected it each time. I do not find anything loose or binding that would cause this. Also, by the time I pull over it no longer does this.
Steering, Electrical system, Jan 31, 2022
Multiple occurances of steering locking up(power steering failure?)all on cold mornings, turning left and around 35-40 mph 12/21/21: While driving down a straight 2 lane rd prior to dawn, I lightly steered my vehicle right to move from center of rd to right hand side. When I attempted to steer back left to correct the vehicle straight, I was unable to move the steering wheel at all to the left resulting in me driving into a mailbox & damaged both vehicle & mailbox. Vehicle drove home fine w/out further steering issue and problem couldn't be replicated. 1/11/22: Another cold morning(appr 32 degrees), warmed car up for 15 mins(to take kids to school). Came to a 30 degree left turn & again noticed the same issue of steering locked up and unable to turn left into curve until I used both hands/arms to apply a significant amount of physical force(again barely missing a mailbox). Then I couldn't correct back to the right w/out applying same force so ended up in oncoming lane of traffic. Thankfully there was not an oncoming vehicle since I had 2 kids in the car & could've had a head on collision. Steering started working again before vehicle even came to a stop. 1/27/21: Cold morning again, warmed car up as usual, & had the same steering failure on same left hand curve as on 1/11 but this time steering ability returned quickly and safely made through the turn. Oncoming vehicle but steering returned quickly enough to avoid issues. I've since learned that FCA has a new 'campaign' out for the steering assist categorized as a 'non-safety related' repair. I'm uncertain if the 'software update' will address my steering issue as the factors outlined in it are not the same as my circumstance & correspond with a different issue being reported with the steering.?
Suspension, Jan 31, 2022
i took to my local mechanic after noticing that the car shakes very time i hit bumps while driving my mechanic inspected it and noticed that there's a crack in the the weld in the front track bar bracket. same as the safety recall UA5 that FCA has for the same year and model jeep for that year and when i called them they said that mine was built after that by a month.
Other or unspecified, Jan 31, 2022
Instrument cluster failed at 5 AM (completely dark) when wife on interstate on way to airport: no speedometer, no odometer, no gas gauge, no “idiot” lights, and so on – all of which have safety concerns associated with them. Took 2 weeks to get appt. w/ dealer. When they found there was no odometer on the cluster, they in essence impounded the vehicle – something about legally they could not let her drive it until the replacement cluster came in. This indicates a serious safety and/or legal liability issue. Couldn’t estimate how long that would be. Vehicle had only 29,481 miles on it! <Many customer service issues followed but for brevity will not elaborate here.> It took two trips to dealer and $1241.72 to complete the repairs. (Somehow they were able to get the odometer setting on the replacement cluster matched to actual mileage by an internal mechanism I didn't understand.) Please note that the Jeep forums indicate this problem was not an isolated incident! Filed claim for reimbursement of repairs and was flatly denied. Service record, complaint to Jeep, and (unsatisfactory) response attached. I recommend a recall for this defect. Please let me know the results of your investigation. Thanks!
Steering, Suspension, Jan 28, 2022
The contact owns a 2018 Jeep Wrangler. The contact stated that while driving at various speeds and going over bumps in the roadway the vehicle was difficult to control. The contact stated that while merging onto the highway at approximately 60 MPH, the vehicle drove over a small bump in the road and became difficult to maneuver. The contact stated that he was able to safely slow down and pull to the side of the highway to avoid a crash. The local dealer was contacted, and the contact was informed that the steering box needed to be replaced. The vehicle was repaired however, the failure recurred. The manufacturer was notified of the failure and suggested that an appointment be made to diagnose the vehicle. The failure mileage was 16,791. The VIN was invalid.
Suspension, Electrical system, Other or unspecified, Jan 14, 2022
My Jeep experienced sever wobbling, as if the front wheels were coming off. So, I took it to a repair shop and they said it was the "death wobble." When I took it to the Autonation Jeep Dealership, South, Columbus GA. I was told that they had a recall on that 2 years and 3 months ago, and since the 2 year warranty expired, there was nothing they could do about it. If a recall doesn't work, then isn't the dealership still required to fix a manufacturer defect? My Jeep had an additional recall, which the dealership performed last week, and the dealership thought this new recall (computer update) might fix the death wobble problem. When I picked up my Jeep last week after this second recall, my heat and A/C no longer worked--all controls on the Jeep no longer worked. The dealership said they just followed the procedure in the recall, and since the recall resulted in the loss of my heat, A/C and defrosting, that I needed to deal with Jeep USA. I have submitted my case to Customer Care (FCA US, LLC) at Jeep USA, and they are telling me they might be able to ship a part in 6 weeks. My car has no heater. No accountability. I need to be compensated for the damages they have caused to my Jeep! Thanks, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Steering, Suspension, Jan 10, 2022
I have experienced out of nowhere violent front end shake on 4 different occasions since purchasing a used 2019 Jeep Wrangler Sahara three (3) months ago. It cannot be reproduced as I cannot determine what exactly causes it to happen but on at least two occasions I was traveling along highway bridges. There are no warning lights or messages prior to the violent shake.I have had a tire store employee look at the vehicle and have been told the steering damper should be replaced however after researching my vin noticed that this has been completed at least once already according to the MOPAR site. It is very dangerous in my opinion as you will have to keep your wits about you to keep from losing control of the vehicle. Most recent occurence 2:00 pm Interstate 20. January 9, 2022
Steering, Jan 10, 2022
The steering wheel begins to shake violently, without warning, making controlling the vehicle hard to control. My vehicle was recalled for this and repaired once. However, the problem has began again. This time is has more violent shaking than the previous encounters, making controlling the vehicle almost impossible. No warning lamps or messages. It seems to worsen in cold weather.
Steering, Jan 7, 2022
My jeep is wobbling violently on the highway and will not stop unless I come to a stop