2018 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,822 owner complaints filed for this model year. This is the highest complaint count among 26 Wrangler model years with reports.
Of the 2018 reports, 22 involved a crash and 25 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
EquipmentApr 23, 2019
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
Campaign 19V320000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 8, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
Campaign 18V786000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
SteeringMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
Campaign 18V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Structure, frame and membersApr 12, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
Campaign 18V231000 on NHTSA.gov
Representative owner complaints
1,822 reports, newest first.
Steering, Suspension, Nov 12, 2019
WHILE DRIVING DOWN THE ROAD AT 60MPH+ MY JEEP GOES INTO THE DEATH WOBBLE WHEN I HIT A ROUGH PATCH IN THE ROAD. THIS IS NOT A BUMP IN THE ROAD BUT A ROUGH PATCH! THIS HAS HAPPENED TO ME MANY TIMES AND IT IS EXTREMELY SCARY! I HAVE TO SLOW DOWN TO AROUND 40MPH TO MAKE IT STOP SHAKING SIDE TO SIDE SO VIOLENTLY I CAN HARDLY KEEP IT ON THE ROAD. I HAVE ALREADY BEEN IN AND HAD THE UPGRADE DONE TO MY STEERING DAMPER. I HAVE NO MODIFICATIONS ON MY JEEP... I DRIVE IT AS PURCHASED. THIS RECENTLY HAPPENED ON THE INTERSTATE WHILE DRIVING 70 MPH IN THE PASSING LANE IN HEAVY TRAFFIC... I'M LUCKY TO STILL BE ALIVE.
Steering, Nov 11, 2019
STEERING LOCKS UP, WILL NOT TURN. HAPPENS EVERYDAY DURING COLD TEMPERATURES. HAS ALMOST CAUSED SEVERAL ACCIDENTS. VERY TERRIFYING, SERIOUS ISSUE! HAPPENS AT ALL SPEEDS.
Steering, Suspension, Nov 11, 2019
JUST HAD MY OIL CHANGE AND TIRE ROTATION DONE 11/1/2019 AND BEGIN EXPERIENCING WOBBLE IN FRONTEND AFTER GOING OVER SMALL BUMPS IN THE ROAD. NOW I SEE OTHER VEHICLES HAVING THE SAME ISSUE. SOMEONE DESCRIBED IT THE "DEATH WOBBLE" I AGREE I THOUGHT I WAS GOING TO CRASH MY JEEP.
Steering, Suspension, Wheels, Nov 11, 2019
I WAS DRIVING MY JEEP ON THE HIGHWAY AT 65MPH AND DROVE OVER A SEAM(BUMP) IN THE ROAD. THE FRONT WHEELS AND STEERING WHEEL BEGAN THE SHAKE VIOLENTLY AND UNCONTROLLABLY. I HAD TO BRING THE VEHICLE TO A COMPLETE STOP IN ORDER FOR THE SHAKING TO STOP. FINDING A PLACE TO COME TO A COMPLETE STOP ON THE HIGHWAY IS NOT SAFE AT ALL.
Steering, Structure, Nov 10, 2019
WHILE DRIVING ABOVE 60MPH IF I RUN OVER A POT HOLE OR A BRIDGE EXPANSION JOINT I LOSE MY STEERING .IF I DON'T SLOW DOWN TO 30MPH QUICKLY I WILL NOT HAVE CONTROL. THE PART THAT CONCERNS ME IS THAT I ALREADY WAS SERVICED FOR THE STEERING RECALL .
Fuel/propulsion system, Nov 9, 2019
09/24/19 I NOTICED A HUGE STAIN UNDER THE RIGHT BACK SIDE ON MY JEEP AND COULD SMELL THE STRONG ODOR OF GAS. I TOOK IT TO THE DEALERSHIP I PURCHASED IT FROM AND THEY CHECKED IT THE WHOLE DAY AND STATED NOTHING WAS SHOWING OF A GAS LEAK OR COULD SMELL THE GAS. BROUGHT MY VEHICLE HOME UNSURE BECAUSE I HAD VIDEO OF HOW YOU COULD HEAR THE FUEL GURGLING FROM THE TANK. TODAY 11/09/19 AGAIN THE FUEL IS LEAKING I HAVE VIDEO SHOWING HOW THE FUEL IS GOING EVERYWHERE WHILE THE TRUCK IS PARKED AND HAD BEEN PARKED FOR 24 HOURS. SOMETHING NEEDS TO BE DONE. IT'S SCARY TO DRIVE TO AND FROM WORK IN THE VEHICLE. I WAS FIRST TOLD FROM THE DEALERSHIP NOT TO OVERFILL MY TANK WHICH I DON'T NOR HAVE I EVER. I KNOW SOMETHING IS NOT RIGHT WITH THIS GAS TANK. PLEASE CONTACT ME AT [XXX]. I REALLY NEED TO KNOW WHAT TO DO FROM HERE. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Steering, Nov 9, 2019
I WAS DRIVING MY JEEP YESTERDAY MORNING GOING 60MPH. THE TEMPERATURE WAS IN THE 30'S. I WAS HEADING INTO A LEFT HAND TURN WHEN MY STEERING WHEEL WOULD NOT TURN. I TAPPED ON THE BRAKES TO SLOW DOWN AS I WAS AFRAID I WAS GOING TO RUN OFF THE ROAD WITH MY TWO YOUNG CHILDREN IN THE JEEP. WHEN I SLOWED TO AROUND 40 MY JEEP STEERING CAME BACK. IT WAS A VERY SCARY SITUATION.
Steering, Nov 9, 2019
WHILE DRIVING OVER 50 MPH THE STEERING WHEEL LOCKS IF I WANT TO TURN IT TO THE LEFT. DIFFICULT TO CHANGE LANES AND TURN ON UPCOMING CURVES WHICH CAN LEAD TO A BAD ACCIDENT. UPON SLOWING DOWN THE STEERING WHEEL UNLOCKS AND NOW GOES BACK TO NORMAL. ALSO WHILE DRIVING AND HITTING A SMALL BUMP OR A CHANGE IN THE PAVEMENT CAUSES STEERING WHEEL TO UNCONTROLLABLY SHAKE UNTIL I SLOW DOWN.
Steering, Suspension, Nov 8, 2019
WHEN I HIT A SMALL BUMP GOING OVER 50MPH. SHAKES VIOLENTLY. JEEP HAS TRIED TO REPAIR TWICE. STILL DOES IT. VERY UNSAFE, ESPECIALLY FOR WINTER DRIVING.
Steering, Suspension, Nov 7, 2019
I WAS DRIVING DOWN THE HIGHWAY WHEN MY JEEP WRANGLER JL HIT A BUMP AND THE CAR STARTED SHAKING UNCONTROLLABLY AND IT WAS VERY DIFFICULT TO DRIVE. I WASN'T SURE WHAT WAS HAPPENING SO I SLOWED DOWN SIGNIFICANTLY IN CASE I NEEDED TO PULL OVER. THE SHAKING THEN STOPPED BUT AFTER ABOUT 15-20 SECONDS. NOT LESS THAT A MILE DOWN THE ROAD DID THIS EXACT SAME THING HAPPEN AGAIN AFTER I HIT A BUMP. IT LASTED JUST AS LONG AND DIDN'T STOP UNTIL I SLOWED DOWN SIGNIFICANTLY. I BELIEVE THIS IS RELATED TO AN ISSUE WITH THE FRONT SUSPENSION AND STEERING COLUMN.
Steering, Suspension, Other or unspecified, Nov 7, 2019
SEVERE SHAKING IN FRONT END . ALSO POROSITY IN FRAME WELDS
Steering, Nov 7, 2019
EXESSIVE PLAY IN THE STEERING. HAVE HAD THE STABILIZER REPLACED, HAD THE TRACK BAR REPLACED, HAD THE STEERING BOX REPLACED, TIRES ROTATED AND BALANCED, STILL WALKING ALL OVER THE ROAD AND 3 INCHES OF PLAY BOTH WAY IN THE STEERING WHEEL. NOT SAFE, DO NOT FEEL SAFE WITH MY KIDS IN THE CAR.
Steering, Nov 7, 2019
SATURDAY 11-2-19 WHILE DRIVING ON THE FREEWAY I HIT A SLIGHT BUMP GOING OVER A BRIDGE AND MY JEEP STARTED SHAKING UNCONTROLLABLY. I SLOWED DOWN AND IT STOPPED WHEN I GOT TO ABOUT 40MPH. WHILE DRIVING HOME ON THE SAME DAY I HAD THE SAME THING HAPPEN AGAIN ON THE SAME FREEWAY AFTER HITTING A BUMP AT A SEAM IN THE ROAD GOING OVER A BRIDGE. THIS HAS HAPPENED ONCE MORE SINCE THEN BUT SEEMINGLY ON THE OTHER SIDE OF THE VEHICLE SO NOW IT HAS HAPPENED TWICE ON WHAT FEELS LIKE THE DRIVERS SIDE FRONT AND ONCE ON THE PASSENGER SIDE FRONT. I AM NOW NERVOUS DRIVING AS MOST OF MY MILES ARE DONE ON THE HIGHWAY AND IN OHIO THEY CAN'T SEEM TO GET THE SEAMS OVER BRIDGES SMOOTH SO NOW I AM WHITE KNUCKLING IT EVERY TIME I HAVE TO GO OVER ONE. I STOPPED AT THE DEALERSHIP ON 11-6-2019 AND WAS TOLD THERE IS A RECALL FOR THE STEERING DAMPER THAT NEEDS DONE, I HAVE AN APPOINTMENT ON 11-8-19 TO GET THIS FIXED. I HAVE NOT HAD ANYTHING MAILED TO ME LETTING ME KNOW OF A RECALL AND I JUST HAD MY JEEP THERE FOR SERVICE 2 WEEKS AGO (OIL CHANGE AND TIRE ROTATION). IF THERE WAS A PENDING RECALL SHOULD THEY NOT HAVE ATTENDED TO IT WITHOUT ME HAVING TO EXPERIENCE THE UNDERLYING ISSUE IN THE FIRST PLACE? WHEN I ENTER MY VIN NUMBER ON THIS SITE IT DOESN'T SHOW ANY PENDING RECALLS, DOES CHRYSLER/FIAT KNOW OF THE ISSUE AND ONLY DEAL WITH IT WHEN YOU HAVE IT OR IS THERE AN ACTUAL RECALL THAT SHOULD HAVE BEEN SENT OUT? WHEN DOING 70 ON THE FREEWAY IT IS NOT ALWAYS EASY TO SLOW DOWN OR GET OVER WITHOUT POSSIBLY CAUSING AN ACCIDENT...THEY NEED TO GET THIS TAKEN CARE OF AND CORRECT ANY UNDERLYING ISSUES BEFORE PEOPLE START CAUSING ACCIDENTS AND SOMEONE ENDS UP DEAD!
Steering, Other or unspecified, Nov 6, 2019
HAD THE RECALL FOR THE STEERING DAMPENER DONE A COUPLE MONTHS AGO. EXPERIENCING EXTREME VIBRATION AND JERKING OF THE STEERING WHEEL AND VEHICLE AFTER GOING OVER MINOR IMPERFECTIONS IN THE ROAD. ONLINE RESEARCH FINDS IT TO BE THE "DEATH WOBBLE" WHERE I HAVE TO SLOW THE VEHICLE DOWN BELOW AROUND 40MPH. HAS HAPPENED THREE TIMES ON THE HIGHWAY SINCE GETTING THE RECALL. DID NOT HAPPEN PRIOR TO THE RECALL.
Steering, Nov 5, 2019
MY SON WAS DRIVING HIS 2018 JEEP WRANGLER ON THE HIGHWAY SHORTLY AFTER HAVING A RECALL REPAIR DONE FOR STEERING WOBBLE. WHEN HE DROVE OVER A CHANGE IN PAVEMENT, THE VEHICLE STARTED TO SHAKE UNCONTROLLABLY. THE CAR WAS DIFFICULT TO CONTROL, BUT HE WAS ABLE TO SLOW DOWN ENOUGH TO GET TO THE SIDE OF THE ROAD.
Steering, Nov 5, 2019
MY STEERING IS LOOSE AT HIGHWAY SPEEDS EVEN AFTER THE DAMPENER RECALL AND NEW TRAC BAR WERE INSTALLED. IT IS DANGEROUS ON THE HIGHWAY EVEN WITH A SMALL AMOUNT OF WIND.
Steering, Nov 5, 2019
WHILE DRIVING THE VEHICLE GOES ALL OVER THE PLACES AND ITS HARD TO DRIVE IN ONE LANE. THE STEERING IS VERY LOSE TO DRIVE THEN OTHER JEEPS. ITS UNSAFE. I HAVE BEEN CONTACTING JEEP SO MANY TIMES BUT THEY HAVE NOT BEEN ABLE TO FIX IT OR DID THE RECENT RECALL.
Steering, Nov 4, 2019
FOLLOW UP TO SAFETY ISSUE ID 11164549 (STOCK VEHICLE) DEALERSHIP REPLACED STEERING DAMPER PER "STAR" RECOMMENDATION AT 2830 MILES DUE TO COMPLAINT OF "WOBBLE". I HAVE DRIVEN WITHOUT AN ISSUE UNTIL LAST WEEK AT 8450 MILES WHEN I HIT A TRANSITION/BUMP IN THE ROAD. JEEP "WOBBLES" ALL OVER THE ROAD AND DOESN'T STOP UNTIL SPEEDS ARE BELOW AT LEAST 40 MPH- NOT EXACTLY SAFE TO DO ON THE FREEWAY! TOOK JEEP BACK TO DEALERSHIP AND THEY (AGAIN) REPLACED DAMPER TODAY (RECALL PART V-41). FIRST BUMP IN THE ROAD AND THE JEEP STARTED TO WOBBLE. WAITING FOR A RESPONSE FROM THE DEALERSHIP. THIS VEHICLE IS NOT SAFE TO DRIVE AND THIS RECALL IS POINTLESS! PAPERWORK FROM THE DEALERSHIP STATES: "THE FACTORY RECALL CONCERNS A SIGNIFICANT SAFETY OR OPERATIONAL ISSUES. THERE IS RISK TO YOU AND OTHERS SHOULD YOU DRIVE THE VEHICLE WITHOUT THE FACTORY RECALL SERVICES BEING COMPLETED. WE ADVISE YOU THEREFORE NOT TO DRIVE THE VEHICLE UNTIL THE FACTORY RECALL IS PERFORMED. SO, RECALL DONE....APPARENTLY IT'S STILL NOT SAFE!!
Steering, Nov 4, 2019
SIMILAR TO THE OCTOBER 30TH POST, DURING COLD MORNINGS (BELOW 45), WHEN FIRST GETTING ON THE ROAD I HAVE HAD SEVERE STEERING ISSUES. ON TWO SEPARATE OCCASIONS IN THE PAST WEEK, WHILE TRYING TO MAKE VERY SLIGHT LEFT TURNS TO STAY ON THE ROAD, IT HAS FELT AS IF POWER STEERING NO LONGER FUNCTIONS. DURING MY DRIVE THIS MORNING I HAD TO SLAM THE BRAKES AND PULL VERY HARD TO THE LEFT TO AVOID DRIVING INTO THE SAFETY RAIL (I WAS GOING APPROXIMATELY 40 MPH ON COUNTY ROAD). THE CONDITION GRADUALLY IMPROVES AND WITHIN 5-10 MINUTES APPEARS NO MORE. A FEW DAYS EARLIER I MADE IT LESS THAN A MILE DOWN THE SAME ROAD AND THE STEERING WAS SO UNRESPONSIVE I TURNED AROUND AS I FELT THE VEHICLE WAS UNSAFE TO DRIVE AND TOOK ANOTHER VEHICLE TO WORK. THAT MORNING MY TIRE SENSOR SHOWED VERY LOW PRESSURE SO I ASSUMED THAT WAS CAUSING THE STEERING ISSUE, BUT UPON TALKING WITH JEEP SERVICE THE TIRE SENSOR ALARM IS LIKELY DUE TO LOW TEMPS AND THE STEERING SHOULD NOT HAVE BEEN AFFECTED. I SPOKE WITH LOCAL JEEP SERVICE DEPARTMENT THIS AFTERNOON AND THEY ARE HAVING ME DROP OFF THE VEHICLE TOMORROW TO INVESTIGATE THE ISSUE.
Steering, Suspension, Nov 4, 2019
I BOUGHT THIS BRAND NEW AND DID NOT MODIFY IT. A FEW MONTHS AFTER PURCHASE, IT STARTED VIOLENTLY SHAKING AFTER I HIT A BUMP AT HIGHWAY SPEEDS. ON 3/7/19, THE DEALERSHIP REPLACED THE STEERING WHEEL DAMPENER. IT STILL WASN'T FIXED SO I BROUGHT IT IN AGAIN ON 4/12/19 AND THEY REPLACED THE SAME PART. IT SEEMED TO FIX IT FOR THE MOST PART BUT NOW IT'S BACK TO THE VIOLENTLY SHAKING AT HIGHWAY SPEEDS. I HAVE AN APPOINTMENT ON THURSDAY 11/7/19 FOR THEM TO FIX IT AGAIN SO I CAN DRIVE MY BRAND NEW CAR. I HAVE READ THAT THIS IS NOT A SAFETY ISSUE, BUT I ASSURE YOU IT IS. I CAN'T CONTROL THE STEERING WHEEL UNTIL I SLOW DOWN TO ABOUT 45. GOING FROM 65 TO 45 ON A HIGHWAY WHILE THE WHOLE CAR IS SHAKING IS IN FACT A HAZARD. I AM GOING TO REQUEST COPIES OF MY SERVICE CONTRACTS WHEN I GET TO THE DEALERSHIP ON THURSDAY. IF YOU SHOULD NEED THEM, I CAN SEND THEM TO YOU.*DT*JB
Steering, Suspension, Wheels, Nov 4, 2019
WHEN DRIVING OVER SPEEDS OF 60 MPH ON THE HIGHWAY, AND HITTING EVEN THE SLIGHTEST OF BUMPS, MY JEEP STEERING WAS UNCONTROLLABLE, AND I IMAGINE THIS IS THE "DEATH WOBBLE" I HAVE HEARD ABOUT OCCURRING IN JEEPS. THE ONLY WAY TO MANAGE IT WAS TO SLOW WAY DOWN TO 35 MPH AND AVOID BUMPS OF ANY KIND.
Steering, Wheels, Other or unspecified, Nov 4, 2019
ON 9/30/19 AT 4:30AM, ODOMETER READING OF 170 MILES, WHILE AT HIGHWAY SPEED, APPROX 70 MPH, ON I-295, THE VEHICLE BEGAN TO VIOLENTLY SHAKE. IT WAS UNCONTROLLABLE UNTIL MY SPEED REDUCED TO 35 MPH. AT 35 MPH THE SHAKING BEGAN TO SUBSIDE WHILE I CONTINUED TO SLOW TO A STOP. THE INCIDENT APPEARED TO BE TRIGGERED BY A SLIGHT BUMP OR SEAM IN THE PAVEMENT. ON 9/30/19 THE VEHICLE WAS SERVICED AT CHERRY HILL DODGE CHRYSLER JEEP, 1708 W. MARLTON PIKE, CHERRY HILL NJ 08002. THEY DETERMINED CAUSE TO BE FAULTY STEERING DAMPER AND REPLACED IT WITH PART NUMBER 68251580AD WHICH I WAS TOLD WAS AN IMPROVED PART OVER THE ORIGINAL. AT FIRST THE PROBLEM SEEMED TO BE RESOLVED. THEN ON 11/3/19 AT 9:30PM, ODOMETER READING 1,490 MILES THE VIOLENT SHAKING OCCURRED AGAIN. CIRCUMSTANCES WERE THE SAME, TRAVELING AT HIGHWAY SPEED, APPROX 70 MPH, HAD TO REDUCE SPEED TO STOP THE SHAKING, AGAIN ON I-295 BUT DIFFERENT LOCATION, AGAIN APPARENTLY TRIGGERED BY A SLIGHT BUMP OR SEAM IN THE PAVEMENT.
Steering, Nov 3, 2019
WE DROVE OUR 2018 JEEP WRANGLER ABOUT 15 MPH DOWN A RESIDENTIAL STREET, SLOWED DOWN, TURNED RIGHT, AND THE STEERING WHEEL LOCKED UP! IT WOULD NOT MOVE AT ALL AND THE CAR WAS STILL RUNNING. WE HAD PURCHASED THE CAR ON OCT. 1, 2019, FROM A LOCAL CAR DEALERSHIP. THE DEALERSHIP HAD BEEN USING THIS CAR AS A LOANER VEHICLE FOR FOUR MONTHS. THE NEXT WEEKEND WE TRAVELED TO SUGAR GROVE, IL, TO VISIT RELATIVES. ON SATURDAY AFTERNOON, ONE OWNER ENTERED THE PASSENGER SIDE OF THE CAR TO PROGRAM AN ADDRESS IN THE NAVIGATION APP. HE USED THE ACC FUNCTION WITHOUT FULLY TURNING ON THE CAR. AFTER 15-20 MINUTES, THE CO-OWNER ENTERED THE DRIVER'S SIDE OF THE CAR AND DID NOT TURN THE ACC OFF BEFORE PUSHING THE BRAKE PEDAL AND STARTING THE CAR. THAT IS WHEN, AFTER A SLOW RIGHT TURN, THE STEERING WHEEL LOCKED UP AND WOULD NOT BUDGE. THE DRIVER TURNED THE CAR OFF AND THEN ON SEVERAL TIMES AND THEN TRIED PUTTING THE CAR IN REVERSE. FINALLY THE STEERING WHEEL MOVED. WE WERE SEVERAL HUNDRED MILES FROM HOME IN A CAR THAT DID NOT FEEL SAFE. WE CALLED THE NEAREST JEEP DEALER, WHICH WAS IN NORTH AURORA, IL. IT WAS LATE AFTERNOON AND ALMOST CLOSING TIME, BUT THEY TOLD US TO BRING IT OVER AND THEY WOULD SEE WHAT THEY COULD DO. THEY ENTERED THE CAR'S VIN IN THE COMPUTER AND FOUND THAT A RECALL FOR A STEERING DAMPER (V41) HAD NOT BEEN DONE. THEY DID NOT HAVE THE PART IN STOCK, BUT WERE SURE THAT THIS WOULD NOT HAVE CAUSED THE STEERING WHEEL TO LOCK UP. NEXT, THEY DID SOME TESTS ON THE VEHICLE BUT DID NOT FIND ANYTHING. WE FELT EXTREMELY NERVOUS, BUT DROVE IT HOME AND TOOK IT TO THE SELLER'S DEALERSHIP. THEY REPLACED THE RECALLED STEERING DAMPER AND DID A TSB 08-092-18 TO ADDRESS A STEERING ISSUE. THEN THEY TOLD US THAT THERE WERE NO GUARANTEES THAT IT WOULDN'T HAPPEN AGAIN BECAUSE THEY DID NOT KNOW WHAT CAUSED THE STEERING WHEEL TO LOCK UP. THIS EXTREMELY DANGEROUS SAFETY ISSUE NEEDS TO BE ADDRESSED!
Steering, Oct 31, 2019
DRIVING ON THE INTERSTATE AND HIT A BUMP IN THE ROAD AROUND 65MPH WHEN THE VIOLENT DEATH WOBBLE HAPPENED. GRABBED THE STEERING WHEEL WITH BOTH HANDS AND WAS ABLE TO STEER TO THE EMERGENCY LANE AND SLOW DOWN TO ABOUT 35MPH WHEN IT STOPPED. I CONTINUED ON MY WAY AND HAVEN'T HAD THE PROBLEM RETURN. THE JEEP ONLY HAS ABOUT 6300 MILES ON IT. IT HAS NEVER BEEN DRIVEN OFF-ROAD. I HAVE ALWAYS FELT THE STEERING HAS BEEN RATHER LOOSE FOR A NEW VEHICLE COMPARED TO OTHERS I'VE DRIVEN. CONTACTED THE DEALERSHIP AND THEY SAID THERE IS A RECALL (V41) FOR A STEERING DAMPENER PART THAT IS ON BACKORDER THAT SHOULD TAKE CARE OF THE DEATH WOBBLE. WE SHALL SEE...
Steering, Oct 30, 2019
I NOTICED AS SOON AS THE TEMPERATURE DROPPED BELOW 45 DEGREES THAT THE STEERING BECAME STIFF/DIFFICULT WHEN TURNING. I WILL GIVE A COUPLE OF EXAMPLES OF THIS ISSUE. ON ONE OCCASION, I WAS PULLING OUT OF MY DRIVEWAY AND WAS ATTEMPTING TO TURN LEFT ONTO MY STREET. THE STEERING WHEEL DID NOT WANT TO TURN AND I HAD TO MUSCLE THROUGH THE TURN. ON ANOTHER OCCASION, I WAS TURNING ON A EXPRESSWAY RAMP AT THE POSITION OF THE STEERING WHEEL FELT AS IF THERE WAS A KNOT THAT I HAD TO ROLL ONTO EITHER SIDE TO CONTROL THE VEHICLE. THE ISSUE WITH MY VEHICLE HAPPENS WHEN IT'S BELOW 45 DEGREES AND THE VEHICLE IS COLD. THE VEHICLE IS IN MOTION AND THE ISSUE IS MORE PREVALENT ON THE STREET AND LESS PREVALENT (BUT NOTICEABLE) ON THE HIGHWAY. THE PROBLEM ONLY OCCURS WHEN TURNING. LAST WINTER I ASKED THE DEALERSHIP TO LOOK AT THE STEERING AND THEY REPORTED EVERYTHING WAS FINE. THIS WINTER (2019) I BROUGHT THE VEHICLE IN FOR SERVICE. THE TECHNICIAN REPORTED HE FOUND THE ISSUE ONLINE AND CORRECTED THE ISSUE. UNFORTUNATELY, THE ISSUE IS NOT RESOLVED AND THE VEHICLE IS STILL DANGEROUS TO DRIVE.