2018 Jeep Wrangler
Problems, recalls and owner-reported issues
Steering is the leading concern among 1,822 owner complaints filed for this model year. This is the highest complaint count among 26 Wrangler model years with reports.
Of the 2018 reports, 22 involved a crash and 25 involved a fire. 13 people were injured.
What owners report most often
Recalls and investigations
Back over prevention, sensing system, cameraSep 12, 2024
Chrysler (FCA US, LLC) is recalling certain 2018-2024 Jeep Wrangler vehicles. The wiring harness for the rearview camera and the center brake light may short circuit, which can disable the rearview camera image and center brake light. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 111, "Rear Visibility" and 108, "Lamps, Reflective Devices, and Associated Equipment."
A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash. Additionally, a center brake light that fails to illuminate can fail to indicate to other drivers that the vehicle is slowing down, increasing the risk of a crash.
Dealers replaced the harness for the center brake light and rearview camera and/or the spare tire carrier/harness assembly, as necessary, free of charge. All vehicles were repaired by January 15, 2024. Owner notification letters were mailed September 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 77B.
Campaign 24V676000 on NHTSA.gov
Electrical system, instrument cluster/panelSep 5, 2024
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Gladiator and 2018-2024 Jeep Wrangler vehicles. The instrument panel cluster may experience an internal short circuit and fail. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 101, "Controls and Displays."
An instrument panel that fails to display critical safety information, such as the speedometer or warning lights, can increase the risk of a crash.
Dealers will replace the instrument panel cluster, free of charge. Owner notification letters were mailed between October 3, 2024, and January 23, 2025. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 30B.
Campaign 24V652000 on NHTSA.gov
Power train, clutch assemblyFeb 23, 2023
Chrysler (FCA US, LLC) is recalling certain 2018-2023 Jeep Wrangler, and 2020-2023 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Dealers will replace the clutch assembly and update the software, free of charge. Owner notification letters were mailed from November 16, 2023 through July 25, 2024. Owners may contact (FCA US, LLC) customer service at 1-800-853-1403. FCA US LLC's number for this recall is 19A. This recall expands and replaces previous recall 21V-028. Vehicles previously repaired under recall 21V-028 will need to have the new remedy completed.
Campaign 23V116000 on NHTSA.gov
Power train, clutch assemblyJan 28, 2021
Chrysler (FCA US, LLC) is recalling certain 2018-2021 Jeep Wrangler and 2020-2021 Jeep Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
Overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
FCA US LLC will notify owners, and dealers will add software to reduce engine torque capability when clutch assembly temperatures rise to a level that may damage the inner pressure plate, free of charge." FCA has ordered a stop sale for the affected vehicles as of February 25, 2021. Owner notification letters were mailed on March 4, 2021.
Campaign 21V028000 on NHTSA.gov
Power train, clutch assemblyMar 3, 2020
Chrysler (FCA US LLC) is recalling certain 2018-2020 Jeep Wrangler and 2020 Gladiator vehicles equipped with manual transmissions. The clutch pressure plate may overheat and fracture.
The overheated clutch components may increase the risk of a fire. Additionally, damage to other nearby components can result in debris falling onto the road or a loss of drive, increasing the risk of a crash.
Chrysler will notify owners, and dealers will reroute a wire harness and inspect the clutch system, and replace components as needed. The recall began April 30, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W12.
Campaign 20V124000 on NHTSA.gov
Seat belts, front, anchorageSep 26, 2019
Chrysler (FCA US LLC) is recalling certain 2011-2018 Jeep Wrangler right hand drive vehicles. The driver's seat belt buckle mounting strap may fracture and separate from the seat frame.
A separated or severed seat belt buckle strap will result in an inoperable seat belt, increasing the risk of injury in the event of a crash.
FCA US will notify owners, and dealers will replace the driver's seat belt buckle, free of charge. Interim notices informing owners of the safety risk were mailed November 19, 2019. Owners will received a second letter and the recall began March 26, 2020. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is VA6.
Campaign 19V680000 on NHTSA.gov
EquipmentApr 23, 2019
Erwin Hymer Group USA LP dba American Fastbacks (EHGUSA-AF) is recalling certain 2018 Jeep Wrangler vehicles sold with a roof top tent installed. The top cover of the roof top tent may crack or break, possibly resulting in the cover detaching from the vehicle while moving.
If the roof top tent cover detaches from the vehicle while moving, it can create a road hazard, increasing the risk of a crash.
The remedy for this recall is still under development. The recall began May 9, 2019. Owners may contact American Fastbacks customer service at 1-844-533-7997 extension 301. Note: Vehicles in this recall are also included in recall 19V-190.
Campaign 19V320000 on NHTSA.gov
Latches/locks/linkages, doors, latchNov 8, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler four-door vehicles. The right rear passenger door latch may not be in the correct location, possibly preventing the door from latching properly.
If the right rear passenger door opens unexpectedly, it can increase the risk of injury.
Chrysler will notify owners, and dealers will repair the right rear door latch reinforcement, free of charge. The recall begin December 6, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UB6.
Campaign 18V786000 on NHTSA.gov
Structure, frame and membersSep 28, 2018
Chrysler (FCA US LLC) is recalling certain 2018-2019 Jeep Wrangler vehicles. The front track bar brackets may be improperly welded, which can cause the bracket to separate from the frame, reducing steering capability.
An unexpected reduction in steering ability, can increase the risk of a crash.
Chrysler will notify owners, and dealers will inspect and repair the track bar bracket welds, as necessary, free of charge. The recall is expected to begin November 17, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is UA5.
Campaign 18V675000 on NHTSA.gov
Electrical system, wiring, front underhoodAug 9, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
A vehicle stall can increase the risk of a crash.
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
Campaign 18V524000 on NHTSA.gov
SteeringMay 25, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The intermediate steering shaft may not have been properly welded causing a split where the external spline is formed.
If the weld seam splits, the steering wheel may lose center positioning causing a loss of steering responsiveness and increasing the risk of a crash.
Chrysler will notify owners, and dealers will inspect and, as necessary, replace the intermediate steering shaft, free of charge. The recall began June 21, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U48.
Campaign 18V343000 on NHTSA.gov
Electrical system, wiringMay 17, 2018
Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit within the vehicle's wiring, the driver may not be able to shut off the cruise control either by depressing the brake pedal or manually turning the system off once it has been engaged, resulting in either the vehicle maintaining its current speed or possibly accelerating.
If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.
Chrysler will notify owners, and dealers will inspect the software, and perform a software flash on the engine or powertrain control module, free of charge. The recall began June 4, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Note: Owners are advised to stop using cruise control until the software update has been performed. In the event that cruise control cannot be disengaged while driving, owners should firmly and steadily apply the brakes and shift the transmission to neutral, placing the vehicle in park once it has stopped.
Campaign 18V332000 on NHTSA.gov
Power train, automatic transmissionMay 1, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Dodge Charger, Durango and Challenger, Jeep Grand Cherokee and Wrangler, Chrysler 300, and RAM 1500 vehicles. An incorrect transmission park lock rod may have been installed in the transmission.
If the incorrect park lock rod is installed, the transmission may not shift into 'PARK' and keep the vehicle from moving, increasing the risk of unintended vehicle movement and the risk of a crash.
Chrysler will notify owners, and dealers will install the correct park lock rod, free of charge. The recall began June 28, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U43.
Campaign 18V280000 on NHTSA.gov
Structure, frame and membersApr 12, 2018
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Wrangler vehicles. The rear under body ladder rail may corrode, possibly reducing the strength of the rear floor pan and causing the left rear seat mount to become loose.
If the floor pan strength is reduced and/or the rear seat mount becomes loose, the rear seat may detach in a crash, increasing the risk of injury.
Chrysler will notify owners, and dealers will inspect and, as necessary, coat the interior and exterior of the driver's side rear underbody ladder rail with three-part rust protection. The recall began September 11, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U27.
Campaign 18V231000 on NHTSA.gov
Representative owner complaints
1,822 reports, newest first.
Steering, Suspension, Oct 16, 2019
WHILE DRIVING ON A HIGHWAY AT ABOUT 60 TO 70 MPH THE FRONT END OF MY VEHICLE WILL START TO OSCILLATE VIOLENTLY WITHOUT RECOVER UNLESS COMING TO A COMPLETE STOP. THE OSCILLATION WILL BEGIN AT THE SPEEDS MENTIONED AFTER RUNNING ACROSS A CHANGE IN THE ROAD CONDITIONS SUCH AS A CHANGE IN PAVEMENT OR A BUMP IN THE ROAD. THIS OSCILLATION OCCURRED TWO TIME IN THE LAST 7 DAYS. A RECALL REPAIR REGARDING A STEERING DAMPER WAS COMPLIED ON 9-12-2019.
Visibility/wiper, Oct 16, 2019
OUR HIGH DEFROST SETTING ONLY WORKS ON THE CENTER 12" OF OUR JEEP WINDSHIELD. THE 1/3 ON BOTH SIDES, DRIVER SIDE AND PASSENGER SIDE ARE GETTING ZERO DEFROSTING AIR. MY BROTHERS 2019 AND HUNDREDS OF OTHER 2018 AND 2019 JEEPS ALSO HAVE THIS PROBLEM ACCORDING TO BLOGS. THE DEALERSHIP STATED THAT OUR DEFROST IS WORKING THE SAME AS OTHER NEW JEEPS ON THE LOT AND REFUSED TO ACKNOWLEDGE THE DANGEROUS DESIGN FLAW. I HAVE INSTALLED DUCT TAPE ON THE CENTER PORTION OF THE DEFROST VENT TO REDIRECT THE AIR TO THE DRIVERS AND PASSENGERS SIDE WINDSHIELD. I PLAN TO MAKE A PATIAL PERMINANT BLOCK FROM PLASTIC AND INSTALL IT TODAY. WE LIVE IN THE ROCKY MOUNTAINS AND THIS JEEP WOULD BE UNDRIVABLE IN THE WINTER WITHOUT DEFROST AIR FLOW AFTERMARKET REDIRECTION. ZERO DEFROST AIR HITS THE DRIVER AND PASSENGER SIDE WITHOUT THE AFTERMARKET FIX. JEEP OWNERS ARE IN REAL DANGER IF THEIR WINDSHEILD FOGS UP. WE TURNED ON OUR DEFROST TO HIGH HEAT AND AIRFLOW TO REMOVE ICE FROM AN ICE STORM A FEW DAYS AGO. ONLY THE CENTER 12-14" WERE MELTED.
Suspension, Oct 15, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 70 MPH OVER A BUMP IN THE ROAD, THE VEHICLE WOBBLED UNCONTROLLABLY. THE DRIVER HAD TO REDUCE THE SPEED TO 50 MPH TO REGAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 35,408.
Steering, Oct 15, 2019
STIFF STEERING IN COOL WEATHER. EXACT LIKENESS TO COMPLAINT DATED, OCTOBER 8, 2019 NHTSA ID NUMBER: 11267140, WITH SIMILAR VIN. COMPONENTS: STEERING WHILE DRIVING AT HIGHWAY SPEEDS WITH OUTSIDE TEMPERATURES IN 30 TO 50 DEGREES FAHRENHEIT, THE STEERING STIFFENS TO THE POINT THAT THE FORCE TO OVERCOME THE STIFFNESS AND CONTINUE INTO THE CURVE CREATES UNSAFE DRIVING CONDITION. THIS CONCERN WAS EXPRESSED TO THE DEALERSHIP'S MECHANICS, BUT WERE NOT ABLE TO RECREATE THE SAME EXPERIENCE. VEHICLE WAS BOUGHT IN DECEMBER 2018. STIFFNESS IN STEERING WAS FIRST NOTICED IN THE SPRING OF 2019. NO PROBLEMS THROUGH SUMMER OF 2019. STEERING STIFFNESS RESURFACED LAST WEEK WITH FALL TEMPERATURES DROPPING INTO THE 30'S. THIS MORNING, 10/15/2019, STEERING WAS WORSE THEN AND MORE DIFFICULT TO OVERCOME. I HAVE NOT SCHEDULED FOR DAMPNER SERVICE TO DATE. REFERENCE TO SIMILAR COMPLAINT, "WHEN TEMPS HERE DROPPED INTO THE 40'S, I NOTICED AT 50-55 MPH, IT FELT LIKE SOMEONE WAS PUTTING THEIR HAND ON THE WHEEL AND TRYING TO HOLD IT STILL. IT WAS RESISTANT TO TURN VERY FAR THEN SUDDENLY WOULD "LET GO", ........."
Power train, Oct 15, 2019
2018 JEEP WRANGLER JK. CONSUMER WRITES IN REGARD TO A FAULTY TRANSMISSION RANGE SENSOR WHICH CAUSED VEHICLE TO NOT START ON OCCASION. *AS *JS
Steering, Other or unspecified, Oct 14, 2019
WANDERING AND LOOSE STEERING ISSUE PERSIST. 1. STEERING WANDERING FIRST WHEEL ALIGNMENT WAS OFF AND IT HAD TO BE REDONE. PROBLEM STILL OCCURRED THAN WAS INFORMED THAT WRANGLERS AREN'T MEANT TO GO HIGHWAY SPEEDS. 2. AC BLOWS OUT WARM AIR AND WAS TOLD THAT'S NORMAL. TODAY I BROUGHT IN FOR THE FIRST OIL CHANGE AND 3. STEERING DAMPER RECALL. WELL GOOD THING I DOUBLE CHECKED THEIR WORK. THEY INSTALLED THE REPLACEMENT RECALLED PART THE WRONG WAY. NOW THE JEEP WANDERING IS WORSE AND THE VEHICLE SHAKES AT HIGHWAY SPEED. WE CAN'T KEEP THE JEEP STRAIGHT.
Steering, Oct 13, 2019
WHILE TRAVELING ON THE HIGHWAY AT A SPEED OF ABOUT 65 MPH, THE STEERING OF THE JEEP SHAKES VIOLENTLY, LEFT TO RIGHT, CAUSE ME TO SLOW DOWN AND IN SOME CASES PULL OVER TO THE SIDE TO A COMPLETE STOP. THIS EVENT HAS OCCURRED AT LEAST 6 TIMES SINCE I HAVE OWNED THE JEEP. WE HAVE TAKEN THE DEALER (ADAMS JEEP IN CHURCHVILLE). AND THEY HAVE ONLY MADE SOME ADJUSTMENTS THAT HAVE NOT WORKED.
Suspension, Oct 12, 2019
DEATH WOBBLE AT SPEED BETWEEN 60 TO 70 ONLY 10,800 MILES
Power train, Oct 10, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. WHILE DRIVING 65 MPH, THE VEHICLE STALLED AND COASTED TO A COMPLETE STOP. IN ADDITION, A BURNING ODOR WAS DETECTED INSIDE THE VEHICLE. THE CONTACT MENTIONED THAT THE GEAR UNINTENTIONALLY MOVED INTO NEUTRAL. THE VEHICLE WAS TOWED TO RYDELL CHRYSLER DODGE JEEP RAM (700 SAN FERNANDO RD, SAN FERNANDO, CA 91340, (818) 493-6300) WHERE IT WAS DIAGNOSED THAT THE CLUTCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE FLY WHEEL WAS ON BACKORDER ACROSS THE NATION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS 29,000.
Steering, Electronic stability control (ESC), Service brakes, Oct 10, 2019
MY JEEP BEGAN WOBBLING A FEW MONTHS AFTER I PURCHASED IT LAST JULY 2018.WOBBLING HAS ONLY OCCURRED WHILE DRIVING ON THE HIGHWAY. THEY DID A COMPUTER UPDATE LAST YEAR THAT WAS SUPPOSE TO FIX THE PROBLEM BUT ON 10/5/19 MY JEEP BEGAN TO WOBBLE UNCONTROLLABLY ANY TIME I REACHED 50 OR ABOVE. I TOOK IT IN ON MONDAY 10/13 AND WAS TOLD THE PROBLEM WAS REPAIRED BUT THE NEXT DAY WHILE DOING 50MPH IT BEGAN TO WOBBLE. THE TEMPERATURE READS 800 DEGREES RANDOMLY SINCE THE START AND THEY FINALLY TOLD ME PROBLEM WAS FIXED. THE CARS STALLS RANDOMLY AT RED LIGHTS AND I NEED TO TURN IT OFF AND RESTART IT. WHEN THIS HAPPENS THE GAS PETAL LOCKS AND I AM NOT ABLE TO DO ANYTHING UNLESS I RESTART THE CAR. THIS ALSO HAPPENED ONE TIME WHILE I WAS REVERSING THE CAR WHEN I SHIFT TO DRIVE THE CAR DID NOT MOVE AND THE PETAL LOCKED. MY RADIO HAS BEEN REPLACED 3 TIMES BECAUSE IT DOES NOT WORK PROPERLY AND THEY THOUGH THAT WAS THE REASON WHY THE TEMPERATURE WAS READING 800 DEGREES. STILL READ 800 DEGREE 3 RADIO'S LATER FOR. THE ENGINE MAKES A CLICK SOUND EVERY SO OFTEN NOT SURE WHAT THAT IS ABOUT.
Steering, Oct 9, 2019
THE STEERING WANDERS AND REQUIRES CONSTANT CORRECTION FROM DRIVER. CROSSING OVER BUMPY TERRAIN CAUSES THE VEHICLE TO JERK, EVEN AFTER I HAD THE STEERING DAMPER REPLACED. THE DEALERSHIP STATES THAT THIS IS JUST THE WAY THE WRANGLERS DRIVE. I THINK THIS IS VERY DANGEROUS AND SHOULD NOT BE ACCEPTED AS THE "WAY WRANGLER DRIVE"
Steering, Oct 8, 2019
WHEN TEMPS HERE DROPPED INTO THE 40'S, I NOTICED AT 50-55 MPH, IT FELT LIKE SOMEONE WAS PUTTING THEIR HAND ON THE WHEEL AND TRYING TO HOLD IT STILL. IT WAS RESISTANT TO TURN VERY FAR THEN SUDDENLY WOULD "LET GO", WHICH, I FEEL, IS VERY DANGEROUS. I CAME VERY CLOSE TO HEADING INTO ONCOMING TRAFFIC. IT'S HAPPENED TWICE WITH 4 DAYS AND HAS BEEN TO THE DEALERSHIP TWICE NOW (HAD IT TOWED FROM MY PLACE OF WORK THE DAY IT HAPPENS ON 10/4/19 AND HAPPENED AGAIN TODAY, 10/8/19). I HAVE ALREADY COME SO CLOSE TO BEING IN ONE ACCIDENT DUE TO THIS ISSUE. NOTHING HAS BEEN DONE--OTHER THAN THE V41 RECALL REPAIR (NEW DAMPER). THIS IS EXTREMELY DANGEROUS AND I'M UNCOMFORTABLE DRIVING THE JEEP AND IT'S NEARLY NEW!
Steering, Suspension, Wheels, Oct 8, 2019
MY JEEP SHAKES VIOLENTLY WHILE DRIVING ON THE HIGHWAY UNDER CONSISTENT AND REPEATABLE CIRCUMSTANCES: DRIVING APPROXIMATELY 65-70 MPH AND HIT A SMALL BUMP IN THE ROAD (OFTEN THE SEAM OF A BRIDGE IN THE ROADWAY).
Steering, Oct 7, 2019
COMPLAINED TO THE DEALER (SOLOMON CHRYSLER JEEP) SEVERAL TIMES ABOUT LOOSE STEERING / A DEAD SPOT. THE FIRST COUPLE TIMES THEY TOLD ME THEY FOUND NOTHING WRONG AND IT WAS A JEEP THING. THE LAST TIME I TOOK IT TO THEM THE SERVICE PERSON SAID THAT HE THOUGHT IT WAS LOOSE COMPARED TO HIS DAUGHTERS JEEP. HE DID SOME RESEARCH AND FOUND SOME INFO STATING TO REPLACE THE TRACK BAR. I BROUGHT IT BACK AT A LATER DATE FOR THEM TO REPLACE IT AND WHEN I WENT TO PICK IT UP HE TOLD ME THAT HE THOUGHT IT WAS A LITTLE BIT BETTER BUT NOT COMPLETELY. HE ASKED ME TO DRIVE IT AND GET BACK TO HIM ON WHAT I THOUGHT. I DROVE IT FOR A DAY AND CALLED HIM BACK TO LET HIM KNOW THAT IT WAS NOT FIXED. HE SAID HE WOULD GET WITH CHRYSLER AND GET BACK TO ME. A COUPLE WEEKS WENT BY AND HEARD NOTHING SO I CALLED THEM AND HE SAID THE TECH REP FROM CHRYSLER SAID TO TELL ME THAT THE JEEP WAS NORMAL. I ASKED WHAT I COULD DO AT THIS POINT AND HE SAID I COULD FILE A COMPLAINT WITH CHRYSLER. I DID CALL THEM AND THEY GAVE ME A CASE NUMBER AND RECOMMENDED I TAKE IT TO ANOTHER DEALER. I SET UP AN APPOINTMENT WITH CAR RIGHT CHRYSLER JEEP IN MOON TOWNSHIP PA AND THEY ALSO TOLD ME THAT THEY FOUND NO PROBLEM. THE CASE WORKER FROM CHRYSLER CALLED ME BACK AND SAID SHE GOT THE INFO FROM THE DEALER THAT THEY ALSO FOUND NOTHING WRONG. SHE SAID I COULD TAKE IT TO ANOTHER DEALER OR FILE A COMPLAINT HERE. I DID NOT SEE MUCH SENSE IN TAKING IT TO ANOTHER DEALER. I AM NOT GOING AS FAR AS TO SAY IT IS UNSAFE FOR ME TO DRIVE BUT I AM SAYING IT IS NOT RIGHT. I GUESS THAT THE BEST WAY TO EXPLAIN IT IS IT GETS TIRING TO DRIVE IT BECAUSE YOU CONSTANTLY HAVE TO MAKE CORRECTIONS BACK AND FORTH WITH THE STEERING WHEEL TO KEEP IN THE LANE. FOR WHAT IT IS WORTH I HAVE A DAUGHTER THAT IS A NEW DRIVER AND I DO NOT FEEL COMFORTABLE TO LET HER DRIVE IT BECAUSE OF THE STEERING.
Suspension, Oct 6, 2019
2018 JEEP WRANGLER SPORT S, COMPLETELY UNMODIFIED, EXHIBITED VIOLENT STEERING SHAKE OR "DEATH WOBBLE" WHENDRIVING HOME FROM THE DEALER WITH 27 MILES ON THE SPEEDOMETR AT HIGHWAY SPEEDS. CONDITION INTENSIFIES UNTIL SPEED IS BROUGHT DOWN TO APPROXIMATELY 45 MPH (VERY DANGEROUS IN HIGHWAY TRAFFIC). THE DEALER REPLACED THE STEERING STABILIZER BEFORE I TOOK DELIVERY OF THE JEEP. UNFORTUNATELY THE VIOLENT STEERING SHAKE (DEATH WOBBLE) PERSISTS WHEN ENCOUNTERING UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS. THE VEHICLE STILL CONTINUES TO GO INTO FULL BLOWN DEATH WOBBLE. HAS HAPPENED AT LEAST 5 TIMES IN 5 DAYS OF DRIVING. THIS IS MY 4TH JEEP AND THE ONE ONE I HAVE HAD THAT HAS THIS CRAZY DEATH WOBBLE. I NEED THIS FIXED.
Steering, Oct 6, 2019
MY STEERING IS VERY STIFF AND ALMOST LOCKING UP AT HIGHER SPEEDS. THE STEERING FEELS ALMOST LIKE YOU LOOSE ALL POWER STEERING. I HAVE ALREADY HAD THE ALUMINUM GEAR BOX REPLACED B OF THE STEERING LOCKING TO THE LEFT. I BOUGHT THIS JEEP BRAND NEW AND HAVE HAD NOTHING BUT ISSUES. THIS IS MY PRIMARY VEHICLE AND I HAVE A DAUGHTER I TRANSPORT IN THE JEEP! THIS NEEDS TO BE ADDRESSED AND FIXED ASAP!
Steering, Suspension, Oct 5, 2019
65MPH+ VEHICLE/STEERING WHEEL BEGINS TO SHAKE AND WOBBLE WHEN A BUMP IS HIT IN ROADWAY
Structure, Oct 4, 2019
TL* THE CONTACT OWNS A 2018 JEEP WRANGLER. THE CONTACT DISCOVERED SEVERAL CRACKS IN THE UNDERCARRIAGE OF THE VEHICLE. THE CONTACT ALSO STATED THAT THE FRAME WAS POORLY WELDED AND THE METAL IS CONTAMINATED. THE CONTACT SPOKE WITH STONERIDGE CHRYSLER JEEP DODGE (2700 STONERIDGE DR, PLEASANTON, CA 94588, 925-479-9090) AND PLEADED WITH THE DEALER TO EITHER CANCEL HIS CONTRACT WITH THE VEHICLE OR ALLOW HIM TO TRADE IN THE VEHICLE FOR ANOTHER ONE. THE DEALER REFUSED HIS REQUEST AND OFFERED NO FURTHER ASSISTANCE. THE CONTACT REACHED OUT TO THE MANUFACTURER AND WAS INFORMED THAT A REPRESENTATIVE WOULD CALL HIM BACK. THE CONTACT HAD YET TO HEAR BACK FROM THE MANUFACTURER. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 4,000. *DT *DT*JB
Other or unspecified, Oct 4, 2019
ON FRIDAY, SEPTEMBER 20, 2019, WE WERE TOWING OUR JEEP WRANGLER BEHIND OUR 25 FOOT COACHMAN PRISM RV ON HIGHWAY 95 IN MARYLAND. WE HIT A BUMP IN THE HIGHWAY GOING ABOUT 70 MPH AND OUR RV WAS SHAKING SO BAD AND SOUNDED LIKE WE HAD A FLAT TIRE. THE SHAKING WOULDN'T STOP SO WITHIN A HALF MILE WE MANAGED TO PULL OVER TO THE BREAKDOWN LANE AND STOP. WE GOT OUT AND CHECKED ALL THE TIRES BECAUSE WE THOUGHT WE HAD A FLAT TIRE. NOTHING WAS WRONG. WE CONTINUED ON A TRIP ABOUT 5 MILES FURTHER UP THE ROAD IT HAPPENED A SECOND TIME. THIS TIME WE COULDN'T PULL OVER BUT WE SLOW DOWN AND THE SHAKING WENT AWAY. WE REACHED OUR DESTINATION AND MET UP WITH FAMILY AND BEFORE WE COULD TELL THEM WHAT HAPPENED MY SISTER WHO HAD JUST BOUGHT A JEEP WRANGLER TWO WEEKS EARLIER ASKED IF WE HAD HEARD ABOUT THE DEATH WOBBLE. I WENT ONLINE AND LEARNED ABOUT THE DEATH WOBBLE AND I'M CERTAIN THIS IS WHAT WAS OCCURRING TO OUR JEEP WHILE BEING TOWED. WE HAD ALREADY REPLACED THE DAMPER AS A RECALL AND THIS STILL OCCURRED. WENT TO THE DEALERSHIP TODAY AND OVER THE WEEKEND THEY'RE REPLACING SOME BARS UNDERNEATH THE FRONT OF THE JEEP. THE REASON FOR MY REPORTING THIS IS I LEARNED THAT THE DAMPER BEING REPLACED IS SUPPOSED TO BE A FIX AND SINCE WE ALREADY HAD IT REPLACED BUT DIDN'T UNDERSTAND WHY THEY WERE REPLACING IT MONTHS AGO IT'S STILL OCCURRED TO OUR JEEP.
Steering, Oct 3, 2019
MY WRANGLER JEEP JL 2018 HAS TOO MUCH PLAY IN THE STEERING. IT IS BAD ENOUGH THAT IT CAN BE HARD TO STAY IN MY LANE AT TIMES. THIS IS A BIG SAFETY ISSUE. THE PROBLEM IS MOST NOTICEABLE AT SPEEDS ABOVE 30 MPH, MORE NOTICEABLE AT HIGHWAY SPEEDS. ONE TIME I ALMOST HIT A CEMENT MERIDIAN WHICH DIVIDES LANES ON THE HIGHWAY. I NOTICED ON THE JEEP FORUMS THERE ARE MANY COMPLAINTS ON THIS EXACT TOPIC FOR THE JEEP WRANGLER JL. WHY IS JEEP NOT DOING A RECALL ON THIS DANGEROUS ISSUE? NOTE - THIS IS A DIFFERENT PROBLEM THAN THE STEERING DAMPER RECALL GOING ON NOW.
Steering, Suspension, Oct 3, 2019
2018 JEEP WRANGLER SAHARA, COMPLETELY UNMODIFIED, EXHIBITED VIOLENT STEERING SHAKE OR "DEATH WOBBLE" WHEN ENCOUNTERING ROAD IMPERFECTIONS SUCH AS BRIDGE EXPANSION JOINTS AT HIGHWAY SPEEDS. CONDITION INTENSIFIES UNTIL SPEED IS BROUGHT DOWN TO APPROXIMATELY 45 MPH (VERY DANGEROUS IN HIGHWAY TRAFFIC). THE DEALER WAS FAMILIAR WITH THE ISSUE AND WAS EASILY ABLE TO REPLICATE DURING A TEST DRIVE. THE DEALER INSPECTED THE TRACK BAR AND REPLACED THE STEERING STABILIZER. UNFORTUNATELY THE VIOLENT STEERING SHAKE (DEATH WOBBLE) PERSISTS WHEN ENCOUNTERING UNEVEN ROAD SURFACES AT HIGHWAY SPEEDS. THE NEW STEERING STABILIZER HELPS THE VEHICLE RECOVER FROM THE CONDITION, BUT THE VEHICLE STILL CONTINUES TO GO INTO FULL BLOWN DEATH WOBBLE. THIS IS AN EXTREMELY UNSAFE CONDITION THAT ENDANGERS NOT ONLY THE OCCUPANTS OF THE JEEP BUT ALSO FELLOW HIGHWAY USERS. I HAVE DRIVEN MORE THAN 400,000 MILES IN JEEP WRANGLERS AND HAVE NEVER ENCOUNTERED SUCH A DANGEROUS DEFECT IN ANY VEHICLE.
Steering, Suspension, Oct 2, 2019
UNSETTLING WOBBLE ,SHAKE AT HIGHWAY SPEEDS WHILE CHANGING LANES AND HITTING A BUMP , 2 DIFFERENT STEERING DAMPERS INSTALLED ,PROBLEM STILL EXIST , DEALERSHIP IS IN DENIAL . I'M A CERTIFIED MASTER MECHANIC ,THIS VEHICLE IS UNSAFE , I BELIEVE CHRYSLER KNOWS THIS , ACCORDING TO REPORTS ,NO ONE HAS DIED YET ,BUT SOMEONE IS GOING TOO
Steering, Oct 1, 2019
MY 2018 JL CONSTANTLY PULLS/DRIFTS TO THE RIGHT. BOTH STEERING DAMPER AND FRONT TRACK BAR REPLACED, YET PULL IS CONSISTENT. HAPPENS ON ANY ROADWAY AT ANY SPEED.
Steering, Oct 1, 2019
I BOUGHT THE JEEP WITH 3K MILES, AFTER 6500 MILES I NOTICED MY TIRES WERE NOT WEARING CORRECTLY, I WAS TOLD I NEEDED TO HAVE THEM ROTATED MORE OFTEN & IT WOULD ELIMINATE THAT, WHILE IT WAS THERE THEY FIXED THE RECALLED STEERING DAMPER. AFTER A COUPLE OF WEEKS I STARTED HAVING ISSUES WITH MY AIR, THE DEALER TOLD ME IT WAS NORMAL PER CHRYSLER. I EXPLAINED WHAT WAS HAPPENING WAS NOT WHAT CHRYSLER STATED. AFTER DEALING WITH THIS, I STARTED NOTICING MY JEEP SHAKING WHEN I WOULD CROSS OVER CERTAIN BRIDGES. TOOK BACK TO THE DEALERSHIP, THEY SAID I NEEDED A FRONT END ALIGNMENT & AFTER CONVINCING THEM THAT MY AIR WAS NOT RIGHT THEY DECIDED TO FIX THE INTEGRATED CENSOR. AFTER KEEPING MY JEEP OVER A WEEK WHEN I PICKED IT UP, IT WAS WORSE THAN WHEN I DROPPED IT OFF. THEY TOLD ME TO TAKE IT BACK DUE TO THE TIRES NEEDED TO BE BALANCED, IN THE MEANTIME EVERY BUMP IN THE ROAD I WOULD HIT IT WOULD SHAKE UNCONTROLLABLE. IT REALLY SCARES ME ESPECIALLY WHEN I AM ON THE HWY GOING 70, HIT A BUMP, THE ONLY WAY TO STOP IT IS TO SLOW DOWN A RIDICULOUS SPEED, WITH CARS/TRUCKS GOING 70+ ON THE HWY, I CAN GET REAR ENDED. I HAVE CALLED THE DEALERSHIP AGAIN & WAS TOLD BASICALLY THIS WAS A NORMAL THING WITH JEEPS & THERE IS NOTHING THEY CAN DO. THEY CHECKED THE SUSPENSION & SINCE THEY REPLACED THE STEERING DAMPER THEY HAVE DONE ALL THEY CAN, I PRETTY MUCH HAVE TO DEAL WITH IT, HOWEVER THEY DID OFFER A FEW NAMES OF COMPANIES THAT WILL "FIX" THIS FOR ME. AFTER READING FORUMS I AM DISCOVERING THIS IS A HUGE ISSUE, CHRYSLER/JEEP REALLY NEEDS TO OWN & FIX THIS. I SHOULDNT HAVE TO BUY A VEHICLE & JUST ACCEPT A DEATH WOBBLE AS PART OF THE OWNERSHIP, ESPECIALLY IF YOU KNOW THIS IS HAPPENING & WHAT IS CAUSING THIS ISSUE. ALL I WANT IS IT FIXED THAT IS ALL & I SHOULDNT HAVE TO FORK OUT THE MONEY TO GET THAT DONE.
Steering, Sep 30, 2019
2018 WRANGLER JLU 23,000 MILES. NO MODIFICATIONS AT ALL, HAD THE STEERING STABILIZER REPLACED BY THE DEALER TODAY FOR THE THIRD TIME. STEERING SHAKE BEGAN AT ABOUT 12,000 MILES, HIGHWAY SPEEDS HITTING SMALL POT HOT, BUMP OR EXPANSION JOINT ON A BRIDGE. STEERING WOULD SHAKE VIOLENTLY AND MAKE IT VERY HARD TO CONTROL. PROBLEM WENT AWAY AFTER STEERING STABILIZER WAS REPLACED BY SELLING DEALER. PROBLEM HAS RETURNED AND WAS BROUGHT BACK TO SAME DEALER FOR REPAIRS. THEY SAID THERE WAS AN OPEN RECALL ON THE STEERING STABILIZER THAT JUST CAME OUT AND WAS TO REPAIR "DEATH WOBBLE" THEY WERE CONFIDENT IT WAS FIXED. ROAD TESTED AFTER AND SAID IT GOOD TO GO. I DROVE IT AND IT HAPPENED THE VERY NEXT DAY. I BROUGHT IT BACK AND THEY WERE NOT ABLE TO DUPLICATE IT BUT AGREED TO REPLACE THE RECALL PART. SAID MAYBE THEY GOT A DEFECTIVE ONE. BROUGHT BACK TO DEALER TODAY THEY INSTALLED ANOTHER NEW UPDATED STEERING STABILIZER. THE SERVICE MANAGER AN I WENT FOR A RIDE AFTER THE THIRD STEERING STABILIZER WAS INSTALLED. 62-68 MPH SMALL DEFECT IN THE HIGHWAY SURFACE AND THE STEERING WHEEL SHAKES LIKE CRAZY. IN ORDER TO MAKE IT STOP THE JLU NEEDS TO BE SLOWED DOWN BELOW 30 MPH..........NOT SAFE TO DO ON THE HIGHWAY. THIS EVENING AS I WAS DRIVING ON THE HIGHWAY THE STEERING BEGAN TO SHAKE VIOLENTLY AGAIN. I TRIED TO FIND A SAFE SPOT TO SLOW DOWN. I WAS ALMOST HIT FROM BEHIND BY AN 18 WHEELER. I TRIED TO TURN THE WHEEL IN AN EMERGENCY MANEUVER TO AVOID BEING REAR ENDED AND THE STEERING WAS NOT VERY RESPONSIVE AT ALL. IT WAS UNCONTROLLABLE AND VERY UNSAFE. MYSELF AND MY KIDS WERE VERY SHAKEN UP. WHAT NEEDS TO HAPPEN BEFORE THIS UNSAFE VEHICLE COMPLAINT IS INVESTIGATED??